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Hi all,
I have a HD2 and some numpty decided running a shopping trolley into my leg would be fun... the result, I have a broken screen.
The actual damage appears to only be superficial, I can still use the touch screen and the phone is in full working order but the glass has cracked.
I've been looking online and all I can find is a replacement digitizer... I am wondering if anyone know that this is what I need or not?
Regards
Ben
If the touchscreen still works then you don't need to replace the digitizer. You only need the glass part, but separating the digitizer from the glass and replacing it is a very difficult process and you would probably be better off getting a whole new screen assembly instead.
if the touch screen still works then in theory you just need a new piece of glass, not a digitizer (which is a thin plastic sheet).
problem is whether or not you can get the old digitizer off thee broken glass without damaging it.
mZimm said:
If the touchscreen still works then you don't need to replace the digitizer. You only need the glass part, but separating the digitizer from the glass and replacing it is a very difficult process and you would probably be better off getting a whole new screen assembly instead.
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Do you know of anywhere that sells the full set up?
B
Anyone know anything about this? I really need to get it fixed quickly
Found something on Mobilefun (check google cant paste links)
Would that be suitable?
Its the glass display and digitizer?
If you want to try to do it yourself these official HTC repair videos may help.
Disassemble - http://www.youtube.com/watch?v=cL-jnUKufC4&feature=player_embedded
Reassemble - http://www.youtube.com/watch?v=t8Q7mXdcJ54&feature=channel
I suppose I could do it myself but I'm really looking at prices of parts before I take it to some phone shop, I would have my insurance cover it but my bank are being arses about it...
That way if they say its 150.00 then I can say ahhhh na....
ba0987 said:
I would have my insurance cover it but my bank are being arses about it...
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Click to collapse
You have a premium debit account that insures your phone?
yeh, however they claim I never registered it even though I have provided them proof of my telephone call...
Not impressed but I would rather put that behind me closing the account with them and moving banks
and how far into the process do you have to go before you take off the glass section of the phone I can see it seperate at the end but I didnt see whem it was taken off
ta B
this is not really related to repairing your own broekn hd2, but it's for sure youtube gave it to me as a related video to the HD2 reassemble:
http://www.youtube.com/watch?v=Db7pKjUrNXQ
I loved it, every bit of it.
I have a Natwest Premium account and I wouldn't trust them with my phone insurance as far as I could throw them. The £10 I spend a month on my O2 insurance is worth it, i've claimed 2-3 times in the last 4 years, and they have bought the new one to my door and taken the pieces of my old ones away, job's a goodun!
And as for your question I haven't a clue if I am honest, I have never disassembled a HD2 before. Thank God.
I just got my DVP a few days ago...
Today I dropped it (the first time it dropped) and it shattered the glass...
everything works fine still...it is just so ugly I would like to get it fixed...
What can I do?
I cannot find any replacement parts, I cannot find any repair shops for this phone also... currently I am on hold trying to call dell (hopefully they give me good news?)....
I am lost and disappointed -I cant believe I cracked it esp. this soon!..
well I am asking for your advice / comments / help on this one, XDA ...
please advise me...
UPDATE: dell said it would be 249.99 to get a replacement phone...
good deal? or should I just get another phone or something? I am thinking of going through with it to get it done, but if there are cheaper options I am interested...
Did you try checking with @dellcares on Twitter? Someone had a similar issue the other day and said @dellcares helped them. Not sure exactly what the outcome was, but worth a shot.
pjfan75 said:
Did you try checking with @dellcares on Twitter? Someone had a similar issue the other day and said @dellcares helped them. Not sure exactly what the outcome was, but worth a shot.
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no, but dell charged me 249.99 to send me a replacement device...
they told me that a cracked screen is considered to be out of warranty (I think it also includes any physical damage as well...not sure about that part though)...
erebusting said:
no, but dell charged me 249.99 to send me a replacement device...
they told me that a cracked screen is considered to be out of warranty (I think it also includes any physical damage as well...not sure about that part though)...
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you're lucky then. They sent me a copy of the posting on their community forums telling me its absolutely not covered. I could replace my 16g device...for $499.00. But they would throw in free over night shipping.
While it sucks, I think it's hard to argue with this stance unless people start to report widespread screen cracks. I've dropped mine a couple of times and no problems (~knock on wood~) and I have not read about a rampant issue with screen fragility, so at the moment it sounds like you were just damned unlucky.
My phone just fell at the train station and the freaking screen cracked. Damn. I called T-Mobile . .The rep at first didn't even know what it was and asked if it was a tablet. Put me on hold for over 10 mins then asked me to call Asurion and see what they said.
Asurion rep put me on hold for about 5 mins and then said it wasn't a supported phone.
I then called Dell Mobility. Lady told me $249 for a replacement. wow! I told her I'd think about it. Though it's half the cost I could get an HD7 straight from T-Mobile for less than $100 with contract renewal
alabij said:
My phone just fell at the train station and the freaking screen cracked. Damn. I called T-Mobile . .The rep at first didn't even know what it was and asked if it was a tablet. Put me on hold for over 10 mins then asked me to call Asurion and see what they said.
Asurion rep put me on hold for about 5 mins and then said it wasn't a supported phone.
I then called Dell Mobility. Lady told me $249 for a replacement. wow! I told her I'd think about it. Though it's half the cost I could get an HD7 straight from T-Mobile for less than $100 with contract renewal
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That is exactly why I have mine insured by Squaretrade...
erebusting said:
I just got my DVP a few days ago...
Today I dropped it (the first time it dropped) and it shattered the glass...
everything works fine still...it is just so ugly I would like to get it fixed...
What can I do?
I cannot find any replacement parts, I cannot find any repair shops for this phone also... currently I am on hold trying to call dell (hopefully they give me good news?)....
I am lost and disappointed -I cant believe I cracked it esp. this soon!..
well I am asking for your advice / comments / help on this one, XDA ...
please advise me...
UPDATE: dell said it would be 249.99 to get a replacement phone...
good deal? or should I just get another phone or something? I am thinking of going through with it to get it done, but if there are cheaper options I am interested...
Click to expand...
Click to collapse
Replacement glass from here:
mobilephonecrazy.com/modeldetail/Venue-Pro,LCD_Glass_Lens_Screen_.htm
I haven't ordered it yet. Looks like the glass pops out easy.
philippis said:
Replacement glass from here:
mobilephonecrazy.com/modeldetail/Venue-Pro,LCD_Glass_Lens_Screen_.htm
I haven't ordered it yet. Looks like the glass pops out easy.
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Hi, so i had a similar situation this past week and I wanted to find out if you were able to purchase and replace the screen? Got the same $249.99 replacement quote from dell (even though you can purchase a new one for $300 from dell).
Please help!
Gorilla glass is supposed to be strong?
Guys, shed some light, as I anticipate gorilla glass to be shatter proof to most extent! I am amazed seeing this thread!
nauman said:
Guys, shed some light, as I anticipate gorilla glass to be shatter proof to most extent! I am amazed seeing this thread!
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Scratch Resistant NOT shatter proof. Accept this now before something happens and you wind up butthurt.
you guys should get a warranty from squaretrade. they cover shattered screens and liquid immersion and are pretty cheap compared to an extended warranty from dell.
Dell Venue Pro replacement glass / fix
babaaketi said:
Hi, so i had a similar situation this past week and I wanted to find out if you were able to purchase and replace the screen? Got the same $249.99 replacement quote from dell (even though you can purchase a new one for $300 from dell).
Please help!
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Click to collapse
I had a similar situation - wife dropped and our small son stepped on her Venue Pro, cracking the upper right corner of the gorilla glass. The phone still worked fine, even in the impacted area -- it just looked ugly and glass continue to chip off. Dell offered to replace it for $250.
I found the replacement glass from the below site, ordered it and it took about 2 months to arrive (they were out of stock initially).
mobilephonecrazy.com/modeldetail/Venue-Pro,LCD_Glass_Lens_Screen_.htm
I successfully swapped out the glass today and it was tedious being careful not to break anything and lose parts, but not too bad if you're patient - it took me about an hour. Remove the backing and battery and there are 6 black screws to remove (one was covered by a white sticker for me). I just used my finger nail to go around the edge of the lower housing (not LCD) until I was able to wiggle and eventually pop it free (be gentle, don't force it). Then extend the slider so the keyboard is exposed. Rotate 90 degrees from the lower housing you separated from, being careful not to damage the cables that attach the LCD to the lower housing. There are then 4 screws that secure the digitizer / glass to the LCD and slider housing. Two you can see internally once you rotate 90 degrees as above. The other two are always visible with the slider extended (keyboard visible) but they're under 2 black stickers at the top of the screen on the back. I just used a push pin under the edges to pop off the stickers. After removing these 4 screws, again I used my finger nail working my way around to pop off and remove the digitizer / glass from the LCD and slider housing. Once free, there is a single cable connection to remove the digitizer / glass from the LCD. Check the replacement glass as a guide for where these last 4 screws are and where the cable connects (top of the screen near the speaker). The cable just pops on / off.
Ensure you clean the underside of your new screen and the LCD is free of dust / debris / fingerprints before reassembling! Snap on the glass to the LCD / slider housing and install those 4 screws first, then rotate back 90 degrees to pop on the lower housing and then finally re-install those 6 screws. Mine fired right back up and works fine...I was a little nervous with potential damage to the exposed cables and separating the housings, but it turned out fine.
nauman said:
Guys, shed some light, as I anticipate gorilla glass to be shatter proof to most extent! I am amazed seeing this thread!
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Click to collapse
I just replaced mine last night. A bit heart stopping at times as there are a lot of fragile cables and little thingst that can fall out but if you have a good light, a small star-shaped screwdriver, and patience, you can do it. I bought the glass from an EBAY seller in china. Took less than 14 days to arrive and the cost was a lot cheaper than the UK seller you see in the posting (I paid like $74, with shipping). My DVP looks new now. I tooks some pictures as I was taking the thing appart and will try and post later.
I was able to create a very raw an amateourish video for youtube. Hopefully you can use this link to get to it //youtu.be/pnOnYZDZfrw I hope this helps somebody out there that needs to replace the glass on their DVP!
philippis said:
Replacement glass from here:
mobilephonecrazy.com/modeldetail/Venue-Pro,LCD_Glass_Lens_Screen_.htm
I haven't ordered it yet. Looks like the glass pops out easy.
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Click to collapse
Thanks for the advice, I'll check it out.
I've managed to get some serious scratches on my Gorilla Glass and I've no idea how I've done it as I am always incredibly careful with my phone.
How do you know it pops out easily? Did you see it somewhere? I'd like to see how easy it is to remove and replace before attempting it myself.
Thanks in anticipation,
Best wishes,
DaFfY
---------- Post added at 11:42 AM ---------- Previous post was at 11:38 AM ----------
Ooops! Just seen the video!
Thanks guys,
Appreciate the help.
Best wishes,
DaFfY
now what....
I shattered the front glass on my DVP and bought a replacement on Ebay from a seller in Hong Kong. I watched a youtube video and managed to take the phone apart and replace the screen successfully. If you do this, be warned that there a few pieces that are not attached to the motherboard that will just fall out. Be sure to notice where they came from. For me, a little board running the on/off button and the camera lens fell out. It was easy to put them back in their place. HOWEVER........
Everything works now except I see the letters "ENU" up near the clock, and the virtual keyboard will not appear. Do you think this means the phone thinks the keyboard slider is out because of something I screwed with while the phone was apart?
I just installed the Mango 8107.79 update, and the keyboard still will not appear. So I know its not a bug. The EM app (you get after pressing qwertyuiop and doing the "man machine interface test") is telling me the slider is open when its not.
What does ENU mean? Just be careful if you replace your own screen!!
nylonthread said:
What does ENU mean? Just be careful if you replace your own screen!!
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Click to collapse
ENU means that the next letter you type is going to be upper case.
nylonthread said:
Everything works now except I see the letters "ENU" up near the clock, and the virtual keyboard will not appear. Do you think this means the phone thinks the keyboard slider is out because of something I screwed with while the phone was apart?
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Click to collapse
Yes, I think you are probably correct.
Mine says 'ENG', so I would guess it represents the language. 'ENU' is probably English - United States. The code seems to appear when the physical keyboard is pulled out. (It doesn't seem to be visible when using just the on-screen keyboard).
thanks....
Thanks, that's what I needed to know. I guess I'll take it apart again and see if I can figure out why the keyboard is stuck in pulled-out-mode. I feel guilty now, because I just bought a Lumia 710 to replace my DVP, but the display is nowhere as beautiful. The Dell really is a great product....
so.. my screen glass has been broked.
I bought the phone through the UK (im from Israel) and not through a carrier.
so im screwed.. you think a private store could fix my glass? i mean things are pretty bad.. the screen is STILL showing everything..
but the glass is broken badly.. even the capcitive button is broken and there is a crack that shows the led light of the front buttons...
do you think its fixable? I'm aware it will cost alot and I dont care that it wil..
the question is, is it fixable?
and if its.. wont they put a regular glass instead of gorilla glass? i will loss glass toughness huh..?
OHDUSER said:
so.. my screen glass has been broked.
I bought the phone through the UK (im from Israel) and not through a carrier.
so im screwed.. you think a private store could fix my glass? i mean things are pretty bad.. the screen is STILL showing everything..
but the glass is broken badly.. even the capcitive button is broken and there is a crack that shows the led light of the front buttons...
do you think its fixable? I'm aware it will cost alot and I dont care that it wil..
the question is, is it fixable?
and if its.. wont they put a regular glass instead of gorilla glass? i will loss glass toughness huh..?
Click to expand...
Click to collapse
Does the screen still responsive to touch in spite of the damage? If yes, probably you just need to fix a new glass. On eBay for an iphone it costs around £15-30 to fix it (service included). If it's not responsive to touch then you have to change another piece (digitizer) which is more expensive, around £75-150 for SGS2 (without the service).
Check on eBay for "i9100 screen lcd digitizer" or hit the link
http://shop.ebay.co.uk/i.html?_trkp...d+digitizer&_trksid=p3286.c0.m14&_sop=2&_sc=1
Of course, as you'll have to pay the service in Israel, you should know the average price for this in your region better than me.
It can definitely be repaired, so don't worry too much.
Good luck!
PS.: Don not worry too much about the gorilla glass either, as your gorilla glass wasn't so tough, was it? Anyway, it is possible that the replacement is a gorilla as well, who knows...
OHDUSER said:
so.. my screen glass has been broked.
I bought the phone through the UK (im from Israel) and not through a carrier.
so im screwed.. you think a private store could fix my glass? i mean things are pretty bad.. the screen is STILL showing everything..
but the glass is broken badly.. even the capcitive button is broken and there is a crack that shows the led light of the front buttons...
do you think its fixable? I'm aware it will cost alot and I dont care that it wil..
the question is, is it fixable?
and if its.. wont they put a regular glass instead of gorilla glass? i will loss glass toughness huh..?
Click to expand...
Click to collapse
It's really easy to replace the screen yourself. You have to change the whole glass and screen as they are bonded together.
I've got a used screen for sale, look at my sig below
Isnt gorrila glass supposed to be so tough ? i myself had a screen scratched frm one time putting the phone in my pocket with a key along with it !!
atype007 said:
Isnt gorrila glass supposed to be so tough ? i myself had a screen scratched frm one time putting the phone in my pocket with a key along with it !!
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Tough, as in harder to crack/break. Not scratch proof ^^
Sent from my GT-I9100 using XDA Premium App
I could be wrong but isnt the glass on the SAMOLED consturction a part of a whole thing? I mean you can have the glass just replaced you need to get the entire screen, I see a lot of people posting spare screens on the other thread, quality is of question though if its a real SAMOLED Plus or just a Class A replacement.
yea the touch is working just fine..
just worried about the fact that there are cracks where i can see the light of the buttons coming out....
I hope it can be fixed... hopefully with gorilla glass...
any 1 got anymore tips?
Please let us know what route you take and the outcome. You know, just in case.
Sent from my GT-I9100 using XDA Premium App
I can't read Hebrew but I'm guessing since they sell phones in Israel they probably have an authorized repair center there. Take it to them and at least your warranty will remain intact.
http://www.samsung.com/il/consumer/...nes/smartphones/index.idx?pagetype=subtype_p2
BarryH_GEG said:
I can't read Hebrew but I'm guessing since they sell phones in Israel they probably have an authorized repair center there. Take it to them and at least your warranty will remain intact.
http://www.samsung.com/il/consumer/...nes/smartphones/index.idx?pagetype=subtype_p2
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That's actually not a link to s2. In israel s2 promotion started but no actuall contracts or selling availaibe but it will be very soon and its more expensive there that many other countries so will be the repair in it.
atype007 said:
That's actually not a link to s2. In israel s2 promotion started but no actuall contracts or selling availaibe but it will be very soon and its more expensive there that many other countries so will be the repair in it.
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Click to collapse
I only posted that so OP could find a service center. They should be able to repair a SGS2 even if it's not sold there.
Sent from my GT-I9100 using XDA Premium App
its sold here.. by all 3 carriers..
expesnive..
yet they wont fix my sgs2..
i need a private stoe.. just hoping it will put new gorilla glass into it..
any other tips?
Hi, I am rfrom the UK, and I bought my galaxy s2 from a selleron amazon, so does it come with warranty because it is a UK modal and I'm in the UK, so say if my screen broke, would I be able to contact Samsung and ask them to repair it, obviously for a cost.
any 1 else? maybe some 1 who had it?
This is on topic but won't help you My unfortunate experience
http://forum.xda-developers.com/showpost.php?p=15683149&postcount=22
atype007 said:
Isnt gorrila glass supposed to be so tough ? i myself had a screen scratched frm one time putting the phone in my pocket with a key along with it !!
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you probably sat down, or ran. causing your pants to squeeze the key and the phone against your leg. This exerts more force than you realize. I have the Black tie protection plan on my CAPTIVATE from best buy, I Cracked the screen in half against some stairs because of poor gps reception. one hand on the top one on the bottom of the phone, battery cover off, and PUSH!!!!!, however before it was in two, i took my house keys and tried to scratch the glass without any luck untill about 30lbs of force then light scratches started to appear. i have not put keys in my pocket with my cell phone since my Samsung B7610 Pro got F'ed badly even with a screen protector. keys+phone+pocket+sitting/running=scratches
I just dropped my phone from pocket level to the ground and the front glass cracked! (can't say im impressed)
Does anyone know how much it will cost to replace the front glass? The screen looks OK.
Sorry to hear. You would probably have to give samsung a call as I don't think any local repair shops will be able to fix it since the glass is probably hard to come by and waterproofing will be damaged.
MouldingClay said:
I just dropped my phone from pocket level to the ground and the front glass cracked! (can't say im impressed)
Does anyone know how much it will cost to replace the front glass? The screen looks OK.
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Here in Canada the Samsung repair shop fixed both of my note screens for free maybe you can get lucky
Sent from my Blackberry Bold
Dropped my phone today and the camera glass shattered. The photos are ****ty now obviously, and I want to replace it. Anybody have suggestions on what to do?
TheAllAwesome said:
Dropped my phone today and the camera glass shattered. The photos are ****ty now obviously, and I want to replace it. Anybody have suggestions on what to do?
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Click to collapse
Well, you should go to some service, unless you can fix it on your own.
I bought some for my Nova plus on AliExpress. Searching for maimang5
It's an easy process I use a video of a OnePlus 3 replacing. You have to take care of the metal part around the glass