DCIM Empty on PC - Nexus 6P Q&A, Help & Troubleshooting

For some reason I cannot access the items in the DCIM folder on my PC now. It has been fine up to now. Maybe I accidentally did something when I fell asleep with it in my hand last night. Any help would be greatly appreciated.

Salval said:
For some reason I cannot access the items in the DCIM folder on my PC now. It has been fine up to now. Maybe I accidentally did something when I fell asleep with it in my hand last night. Any help would be greatly appreciated.
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You need your phone unlocked if you have a passcode

I do have the phone unlocked. Hisuite can see everything. I just can't see anything via windows unless it's a new file I just added. Could my phone being encrypted have anything to do with it?

Related

Ugh broken screen backup?

Hey there guys.
Dropped the Uni and the screen fell off and smashed, its still conected via the wire, and i can still sync it to my pc.
However, I have stuff on there that i would like to keep, such as texts (sms), pic messages (mms). Idealy, i would like to be able to "image" it, like you do with a PC, then copy it onto the replacement phone (already sorted, under 24 hours with o2 insurance) so its exactly the same.
Is something like that possible? Bearing in mind i cant see/use the screen.
Ive tried to find a screen control app, but they all the ones I have found require you to run something on the device, which i cant do.
If it helps, its running WM6 and im running Vista.
Any help at all would be really appreciated
Thanks,
Chris
hm
dw, i gave up and just put everyhting back on there.

Need help big time...

Well, today I went to go into my pictures on my memory card and the entire folder was empty... even when I plugged it into my computer and browsed from there. So I took the card out and put it into the card reader on my laptop and when Vista picked it up it asked to fix it or whatever. So I let it and now my My Pictures folder is a file. It is 13 mb in size so obviously my pictures are still there, but how can I pull them out?
There are a few in there that I took today that were basically once in a lifetime pictures. I would really like to get them back. Everything else was already backed up on my laptop.
Any ideas at all?
Thanks in advance.
did you have encrypt storage card turned on?
No I didnt.

HELP! Touch screen not working/ Cracked screen

Hi guys
I dropped my phone at work today and cracked the screen. The touch screen is unresponsive. I don't care about the damage to my phone. I just want to save my photos that I have on the phone. Any help would be appreciated. There was another similar thread but I tried that method and it did not work for me. Im a big noob when it comes to phones. Is there anyway I can save my files or no?
Thanks for the help!
The phones not rooted
thezyth said:
Hi guys
I dropped my phone at work today and cracked the screen. The touch screen is unresponsive. I don't care about the damage to my phone. I just want to save my photos that I have on the phone. Any help would be appreciated. There was another similar thread but I tried that method and it did not work for me. Im a big noob when it comes to phones. Is there anyway I can save my files or no?
Thanks for the help!
The phones not rooted
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Normally all you have to do is connecting your phone to a Windows PC with a USB cable and open Explorer. The phone should show up on the left hand side and once you select it it will show all folders on your phone. Including either DCIM or Pictures folder where you should find your pictures.

[Q] How to access to files in the SGS4 internal SD from the PC?

This is not your regular request.
A little background: My friend's SGS4 was smashed with a hammer (I will spare you the details...) but is still alive. Understandably, the screen is dead. The phone can still be turned on and receives calls and everything. The thing is, he wants to recover files from the phone but it cannot be controlled. When he plugs the phone to the PC the files in the internal SD are not visible (the phone has a password that, of course, can't be introduced, I suppose that's the reason). The phone has never been rooted or anything.
I was wondering if there's any way to access to the files in the phone. I tried to control it with ADB but the PC can't recognize it (maybe because the USB debugging mode is off?).
Can anyone help me? this escapes my limited abilities
Thanks!

How to pull data from a device that has a damaged screen but still turns on?

Not sure if I'm posting in the right place ( if not please direct me where I should ) I have a damaged Galaxy S7 Edge from ATT that I'd like to pull some photos off the device that was took the night before the screen decided to go out on me. Is there any programs or tools that will allow me to pull from certain folders even though the USB file sharing option can not be put on due to the screen being off?
Any help would be GREATLY appreciated as the phone was used to shoot a whole birthday party before it went out.
I would suggest you connect to smart switch and make a back up of the operating system.
then you can get the pictures from the back up as smart switch saves them in different folders.
Does Smart Switch run out of the box without interaction on the phone?
I guess that's a hard one. If you've enabled USB debugging and permanently authorized your desktop you can access the files through adb.
Depending on the source of your problem you can give your phone to a shop for repair who won't touch the filesystem.
Cosmic Blue said:
I would suggest you connect to smart switch and make a back up of the operating system.
then you can get the pictures from the back up as smart switch saves them in different folders.
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Smart switch needs me to put the phone in a mode where it can read off it which I don't have access to unfortunately.
andiling said:
Does Smart Switch run out of the box without interaction on the phone?
I guess that's a hard one. If you've enabled USB debugging and permanently authorized your desktop you can access the files through adb.
Depending on the source of your problem you can give your phone to a shop for repair who won't touch the filesystem.
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Click to collapse
I have another device already so I wasn't trying to spend the $200+ to get the screen fixed on a phone I was no longer using if I didn't HAVE to
Point taken... however, you should be able to sell it for more than 200$ afterwards, isn't it.
Otherwise you can open it and solder wires on the memory chip and connect directly (just as a rough path given).
As previously mentioned above, using smart switch is not a bad idea.
I however didn't do that. My wife had the s6 and right before the s7 edge came out she dropped it and screen broke. Was not able to view anything on the screen but still powered on. What i did, was turned it on, connected the phone to my pc and device appeared in the Computer section of my pc as the external storage or whatever. I was able to save and remove all picture/files i wanted from that non working s6. Just a thought. Back then, i didn't like to back up my stuff now i do but just in case the back ups don't work try this. The possibilities are endles...
ssgunner20 said:
As previously mentioned above, using smart switch is not a bad idea.
I however didn't do that. My wife had the s6 and right before the s7 edge came out she dropped it and screen broke. Was not able to view anything on the screen but still powered on. What i did, was turned it on, connected the phone to my pc and device appeared in the Computer section of my pc as the external storage or whatever. I was able to save and remove all picture/files i wanted from that non working s6. Just a thought. Back then, i didn't like to back up my stuff now i do but just in case the back ups don't work try this. The possibilities are endles...
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Click to collapse
When I connect the device the computer only sees it as charging only because I don't have the ability to change it to fileshare. Thanks for all the suggestions everyone !
Dennelly said:
When I connect the device the computer only sees it as charging only because I don't have the ability to change it to fileshare. Thanks for all the suggestions everyone !
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It sounds like your computer is not recognizing the phone because the samsung drivers are not working properly. Download and install them to your computer and then try smart aswitch. You should not need to put into file share mode to make a back up to your computer.
Once the back up is on your computer, you should be able to access the back up and get most of the information you require.
Cosmic Blue said:
It sounds like your computer is not recognizing the phone because the samsung drivers are not working properly.
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Click to collapse
No, it's a security measure. You indeed need to confirm on the phone first to get access to the files.

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