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Have searched the forum and couldn't find any discussion about a similar problem to what i'm having with my phone. This is super weird.
I'm on an official B928 rom. It started some time ago. Whenever i reboot my phone it "resets" to a particular state. Which means - everything i do with my phone before a reboot gets reversed back to a particular state at which my phone "froze". If i delete sms, they come back, if i install programs they are gone, if i uninstall programs - they come back and so on..
I've tried to flash B928 and B552, but i always get an error at the second stage (have tried all possible combinations - with/without the battery, formatting the card). Pink screen is blocked - can't unblock it, because my phone deletes the necessary files after reboot. Can't install CWM for the same reason.
Is that it? I'm out of ideas. If anyone can throw any idea at me or direct me in the right direction i would be very grateful.
Thank you
reboot recovery
advance menu
format /data
take a look if it help
I only have the standard recovery, not cwm, it doesn't have advanced menu.
But even if i try the wipes in it, it does nothing, meaning it doesn't even delete my data.
Thanks
I'm having the same issue with my u8800-51. My thread is here http://forum.xda-developers.com/showthread.php?t=2331209 but no suggestions therein have helped, yet.
Ok, i see. I've seen some people restoring their phones with Acronis, but for this you need a working pink screen, which is a no-go for me..
Hi, just wondering if anyone has seen an issue like mine. I looked but did not find a thread or problem like what I am having right now. I have an original VS980, I was using TWRP 2.6.3.3 (the newest one) and tried to flash the new CM11 nightly and GAPPS, and it boot looped. I went back into TWRP using the vol down and power buttons, and installed a stock rom. Still boot looped. I restored a backup that I had actually restored and used before, of an earlier CM11 build, and that bootlooped too!!! So I have tried a couple of methods of restoring to stock firmware, and each time I am reaching the same point. The phone boots and the setup wizard starts. I click next, and the little activation window pops up, and just spins until the phone reboots. There is no signal showing during this.
I can get into download mode, and I can do factory resets. But I still can't get my phone activated, so I can't get into the stock ROM, to root or install TWRP again. Any ideas? Hopefully someone can help me by tomorrow, I am without a phone (I'll be fine lol).
Try doing this: http://forum.xda-developers.com/showthread.php?t=2448960
And if/when you get it working, don't use TWRP 3.3, it's all kinds of FUBAR'd at the moment. If you use 3.2 you'll be just fine.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM.
Vepaot said:
Try doing this: http://forum.xda-developers.com/showthread.php?t=2448960
And if/when you get it working, don't use TWRP 3.3, it's all kinds of FUBAR'd at the moment. If you use 3.2 you'll be just fine.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM.
Click to expand...
Click to collapse
Yes, I tried this. When it boots, it just gets stuck at activation.
BUMP NEED HELP!!!
EDIT: More info, so maybe someone can see where I went wrong. I tried the WACOMalt method, and flashed VS98010B_13.tot to my phone. Someone in that thread mentioned that if you are on VS98011A then flashing VS98010B might not work. Then I tried a few times with a different restore method to flash a VS98011A stock image, and came to the same result, boots fine but does not activate and I cannot do anything with the phone.
gotta say twrp 2.6.3.3 is working fine here on d802 uk and has been for the last week or so ive flashed roms,restored from backups and all was fine -providng you've got the latest twrp or cwm youll have no problems
Sounds like you are zeroed. Check status for IMEI, ect. If good, you may need to "reactivate" online. If not, hope you backed up EFS, would be time to restore it. If both the latter fail, flash stock and go to Verizon.
Steamer86 said:
Did you back up your EFS?
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Click to collapse
Unfortunately no.
Edited ^ Our EFS isn't in a separate partition. A bad wipe can and will destroy it. EVERYONE should back this up after root, no matter what you're doing with the phone. And store it in a few places.
Steamer86 said:
Sounds like you are zeroed. Check status for IMEI, ect. If good, you may need to "reactivate" online. If not, hope you backed up EFS, would be time to restore it. If both the latter fail, flash stock and go to Verizon.
Click to expand...
Click to collapse
What do you mean "check status"? If you mean from system settings -> about phone, I cannot even get to that since I am stuck in setup wizard. I am planning on going to Verizon tomorrow, first thing in the morning. I have already flashed stock, so they will not see anything out of the ordinary. I am also bringing my HTC Rezound, in case I need to go back to that. Hopefully they can help me reactivate the G2 though...
There's a key combo to pass that. Go online on your account, switch theline over to the rezound, activate, back to the g2, try and let it go through activation. If it doesn't work, return. Sounds like your EFS is gone though.
Okay, I tried that. I can bypass the setup wizard by pressing vol up, then vol down, then back. I took my sim card out to do this. Under about phone, it shows unknown for emei and all the other settings. But I keep getting an issue, whenever I turn the screen off, it cannot turn back on and I have to reboot it. So, I think my EFS is messed up, but I have restored stock. I can get into the rom and look at about phone settings. But I am having issues with the screen turning off and not turning back on. And when that happens the phone reboots itself after a while.
I don't have my Rezound sim card on me right now to try activating it. I will just find it tonight and take everything to Verizon tomorrow. I'm sure they will help me out of this jam. Thanks for your help dude!
You are zeroed regardless, as you suspected, nothing to do but return. Back up that EFS next time! If you are stock, you'll be fine and get a "new" refurb. Someone will get your nice refurb when it's repaired. You're good.
OK to start off i am not a noob at this, i have read though the forms and cant seem to find out why my phone will not come out of this bootloop. This started happening 2 days ago when I went to install a new rom on my phone. I powered down my phone, put it in recovery (Twrp), I wiped everything but internal storage. I then processed to flash the new rom. Everything went great. My phone rebooted and worked fine for the first 1 min, when i tried to pull down the notification bar the phone stuck off and went into a bootloop. I then tried to go back to my old rom and had the same problem (notification bar would not pull down). So i went to plan B and used the Back To Stock Form to restore the phone back to stock. The process went smooth as well not a problem at all. When the phone started up it allowed me to set up the voice navigation and name of the phone, as i went to update the prl and profile the phone shut off again, when it turned back on it starts normally and the goes to the lock screen where i am unable to make any iterations with the screen at all besides when it turns the blacklight off, as i try to use the knock on the LED light turns white but the screen will not turn back on (not even with the power button). Then it reboots to the lockscreen again and continues to do it until i manually force it off. I have tried everything from redownloading the firmware files, tried back to stock 3 times, hard factory reset, and reset in recovery mode. My phone is back to stock but i am unable to do anything with it unless i factory reset and go though the set up again, but even then i cant get a connection (even with wifi) without the phone shutting off and rebooting. Everytime the phone reboots the time reads 12:00am and switches to 12:01 really quick. I cant get a connection at ALL (I EVEN TRIED REMOVING THE SIMS AND AND PUT IT BACK IN AFTER BACK TO STOCK PROCESS.)
Im not sure if the application Dr.Web could possibly be making my phone do this. I did have it installed and did not remove before I tried to switch to the new rom. The anti-theft part was active.
SOMEONE PLEASE BE MY HERO AND HELP........I REALLY WOULD HATE TO DEAL WITH LG ON THIS ISSUE IF I CAN FIX IT MYSELF
THANKS TO EVEYONE THAT SUPPORTS AN ANSWER
Sshaffer1992 said:
OK to start off i am not a noob at this, i have read though the forms and cant seem to find out why my phone will not come out of this bootloop. This started happening 2 days ago when I went to install a new rom on my phone. I powered down my phone, put it in recovery (Twrp), I wiped everything but internal storage. I then processed to flash the new rom. Everything went great. My phone rebooted and worked fine for the first 1 min, when i tried to pull down the notification bar the phone stuck off and went into a bootloop. I then tried to go back to my old rom and had the same problem (notification bar would not pull down). So i went to plan B and used the Back To Stock Form to restore the phone back to stock. The process went smooth as well not a problem at all. When the phone started up it allowed me to set up the voice navigation and name of the phone, as i went to update the prl and profile the phone shut off again, when it turned back on it starts normally and the goes to the lock screen where i am unable to make any iterations with the screen at all besides when it turns the blacklight off, as i try to use the knock on the LED light turns white but the screen will not turn back on (not even with the power button). Then it reboots to the lockscreen again and continues to do it until i manually force it off. I have tried everything from redownloading the firmware files, tried back to stock 3 times, hard factory reset, and reset in recovery mode. My phone is back to stock but i am unable to do anything with it unless i factory reset and go though the set up again, but even then i cant get a connection (even with wifi) without the phone shutting off and rebooting. Everytime the phone reboots the time reads 12:00am and switches to 12:01 really quick. I cant get a connection at ALL (I EVEN TRIED REMOVING THE SIMS AND AND PUT IT BACK IN AFTER BACK TO STOCK PROCESS.)
Im not sure if the application Dr.Web could possibly be making my phone do this. I did have it installed and did not remove before I tried to switch to the new rom. The anti-theft part was active.
SOMEONE PLEASE BE MY HERO AND HELP........I REALLY WOULD HATE TO DEAL WITH LG ON THIS ISSUE IF I CAN FIX IT MYSELF
THANKS TO EVEYONE THAT SUPPORTS AN ANSWER
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Click to collapse
god that is really hard to read...did you make a back up before you do installation? if so do a restore, if you dint, download another rom, kernel, put it in your phone, wipe everything except internal storage via TWRP then flash rom then kernel.
G1_enthusiast said:
god that is really hard to read...did you make a back up before you do installation? if so do a restore, if you dint, download another rom, kernel, put it in your phone, wipe everything except internal storage via TWRP then flash rom then kernel.
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Click to collapse
lol sorry i wanted to be as pacific as possible. I did make a backup before flashing the rom. when i tried to go back to it i had the same problem with it rebooting after a few mins. i tried flashing furnace 0.0.8 kernel after installing a fresh rom but same problem. I am back on factory recovery atm is there anyway to flash twrp back to the phone without it being rooted? i tried to get the computer to communicate with the phone when it turns on but it wont seem to connect unless im in download mode or recovery.
Sshaffer1992 said:
lol sorry i wanted to be as pacific as possible. I did make a backup before flashing the rom. when i tried to go back to it i had the same problem with it rebooting after a few mins. i tried flashing furnace 0.0.8 kernel after installing a fresh rom but same problem. I am back on factory recovery atm is there anyway to flash twrp back to the phone without it being rooted? i tried to get the computer to communicate with the phone when it turns on but it wont seem to connect unless im in download mode or recovery.
Click to expand...
Click to collapse
so the phone turn on? try enable debugging in developer option, sometimes that works for me, not sure why.
Solution?
Sshaffer1992 said:
OK to start off i am not a noob at this, i have read though the forms and cant seem to find out why my phone will not come out of this bootloop. This started happening 2 days ago when I went to install a new rom on my phone. I powered down my phone, put it in recovery (Twrp), I wiped everything but internal storage. I then processed to flash the new rom. Everything went great. My phone rebooted and worked fine for the first 1 min, when i tried to pull down the notification bar the phone stuck off and went into a bootloop. I then tried to go back to my old rom and had the same problem (notification bar would not pull down). So i went to plan B and used the Back To Stock Form to restore the phone back to stock. The process went smooth as well not a problem at all. When the phone started up it allowed me to set up the voice navigation and name of the phone, as i went to update the prl and profile the phone shut off again, when it turned back on it starts normally and the goes to the lock screen where i am unable to make any iterations with the screen at all besides when it turns the blacklight off, as i try to use the knock on the LED light turns white but the screen will not turn back on (not even with the power button). Then it reboots to the lockscreen again and continues to do it until i manually force it off. I have tried everything from redownloading the firmware files, tried back to stock 3 times, hard factory reset, and reset in recovery mode. My phone is back to stock but i am unable to do anything with it unless i factory reset and go though the set up again, but even then i cant get a connection (even with wifi) without the phone shutting off and rebooting. Everytime the phone reboots the time reads 12:00am and switches to 12:01 really quick. I cant get a connection at ALL (I EVEN TRIED REMOVING THE SIMS AND AND PUT IT BACK IN AFTER BACK TO STOCK PROCESS.)
Im not sure if the application Dr.Web could possibly be making my phone do this. I did have it installed and did not remove before I tried to switch to the new rom. The anti-theft part was active.
SOMEONE PLEASE BE MY HERO AND HELP........I REALLY WOULD HATE TO DEAL WITH LG ON THIS ISSUE IF I CAN FIX IT MYSELF
THANKS TO EVEYONE THAT SUPPORTS AN ANSWER
Click to expand...
Click to collapse
I had the same problem except with me, i was just trying to change fonts manually. It went into a bootloop and i stressed dover it for hours until finally i found out that you have to use the lg mobile support tool (you can find it in one of these threads on the lg g2) and revert it back to stock. That fixed it perfectly fine. Its a lengthy process but simple. If that doesn't work you have to do what the lg mobile support tool does semi-manually with another program lg flash tool which is longer but just as simple if you follow the directions given in the thread to the letter.
androidfantic32 said:
I had the same problem except with me, i was just trying to change fonts manually. It went into a bootloop and i stressed dover it for hours until finally i found out that you have to use the lg mobile support tool (you can find it in one of these threads on the lg g2) and revert it back to stock. That fixed it perfectly fine. Its a lengthy process but simple. If that doesn't work you have to do what the lg mobile support tool does semi-manually with another program lg flash tool which is longer but just as simple if you follow the directions given in the thread to the letter.
Click to expand...
Click to collapse
I tried the lg flash tool and it put my phone back to stock but still have the same problem. I also tried lg mobile support tool but it will not recongize my phone. I did happen to get into settings and seen that both my imei and baseband are unknown. Could this be causeing the proble m? is there any way to fix it?
G1_enthusiast said:
so the phone turn on? try enable debugging in developer option, sometimes that works for me, not sure why.
Click to expand...
Click to collapse
Yes my phone turns on but doesnt stay on for long it will freeze and reboot i noticed my imei and baseband are unknown. Any idea what can be causeing that to happen? Could it cause the phone to reboot like it is? I am back on stock firmware again,. I did try debugging but still no luck, i was even luck enough to root it again before it rebooted but still didnt help.
Sshaffer1992 said:
Yes my phone turns on but doesnt stay on for long it will freeze and reboot i noticed my imei and baseband are unknown. Any idea what can be causeing that to happen? Could it cause the phone to reboot like it is? I am back on stock firmware again,. I did try debugging but still no luck, i was even luck enough to root it again before it rebooted but still didnt help.
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Click to collapse
**** thats not good at all. This happen when I was using my S3, if IMEI is gone then you could not use the phone at all, theres no way you can get it back unless you made a back up. you have to sent it in man, sorry this is as good as hard brick.
G1_enthusiast said:
**** thats not good at all. This happen when I was using my S3, if IMEI is gone then you could not use the phone at all, theres no way you can get it back unless you made a back up. you have to sent it in man, sorry this is as good as hard brick.
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Click to collapse
My friend also has a lg g2 that i rooted for him would i be able to use a backup from his phone. Also when i turn the phone conpletely off and hold down all 3 bottons it brings me to a hardware key settings it does shows my imei number there. If i sent it into lg would they know the phone was once rooted or does the back to stock method cover it up? Thanks for your help btw
Sshaffer1992 said:
My friend also has a lg g2 that i rooted for him would i be able to use a backup from his phone. Also when i turn the phone conpletely off and hold down all 3 bottons it brings me to a hardware key settings it does shows my imei number there. If i sent it into lg would they know the phone was once rooted or does the back to stock method cover it up? Thanks for your help btw
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Click to collapse
they have coders there, I'm sure if they really want to know they can figure it out. If you send it in to get it fix out of your own pockets (meaning you pay them) then i'm sure they dont care, but if you want a replacement due to warranty then it may be a different story.
Sshaffer1992 said:
Yes my phone turns on but doesnt stay on for long it will freeze and reboot i noticed my imei and baseband are unknown. Any idea what can be causeing that to happen? Could it cause the phone to reboot like it is? I am back on stock firmware again,. I did try debugging but still no luck, i was even luck enough to root it again before it rebooted but still didnt help.
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Click to collapse
That suck bro I'm facing the same issue right now hope you got it repaired if so feel free to share the process lol
Nba2kgod said:
That suck bro I'm facing the same issue right now hope you got it repaired if so feel free to share the process lol
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Click to collapse
I eneded up restoreing my phone back to stock and took it into my local sprint store it cost ne 75 dollars to replace the phone not under warranty (if u have sprint protection its free) i told them i took and ota update and it started rebooting itself. If you do get a replacement make sure u back up your efs files to a safe place on your phone. Theses files can become corrupted by flashing roms and kernals.
Sshaffer1992 said:
I eneded up restoreing my phone back to stock and took it into my local sprint store it cost ne 75 dollars to replace the phone not under warranty (if u have sprint protection its free) i told them i took and ota update and it started rebooting itself. If you do get a replacement make sure u back up your efs files to a safe place on your phone. Theses files can become corrupted by flashing roms and kernals.
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Click to collapse
Not under warranty? Doesn't it have a 1 year manufacturer warranty? The G2 wasn't released on Sprint until November last year so it should have been covered.
Sent from my LG-LS980 using Tapatalk
Yes its still under manufacturer warranty but when i made a repair order with lg it said it would take 2 to 3 weeks to get my phone back and if they found out it was due to being rooted and flashing roms im sure lg would of charged a arm a leg to repair it. With sprint i got a new phone in 2 days or ordering it.
Well this is my 1st post so first of all hey everyone
I just spent a week in Amsterdam and my phone restarted twice, different times different days and I dont remember what I was doing with it back then.
But as I landed back home I put the phone back from "Airplane Mode" and went on to toggle "Cellular Data" on.
The second I pressed the cellular data shortcut on my the phone restarted itself but this time whenever it would finish the screen would be on but fully black and sometimes it'll show battery precentage at the top but then will restart again in an infinite loop.
Sometimes it'll pop up the "Optimizing Apps" window and will go through all 24, upon finishing it will restart once more and do the same.
I tried using the bootloader and it worked (the bootloader that is) but the phone would do the same thing even after Rebooting from there or shutting down from there and then turning back on.
I contacted tech support on chat but they couldnt help past telling me to go to bootloader and reboot, said I should factory wipe when it failed.
Also tried wiping cache but to no avail.
I have no backup of my phone (wanted to do one before the flight but got lazy and I suck for not doing one sooner) since probably October and google doesnt backup my contacts properly for some unknown reason.
I already downloaded Android Studio with everything included for me to try using adb to sideload stock without wiping but its my first time and I couldnt get it to do anything at all...
I already got the official stock .gz file from the motorola website.
Anyway here are the specs to my phone:
XT1575
Everything is stock. didn't root or change recovery once in my life.
Was fully updated and had plenty of drive space (I have almost 128GB with the 64GB version + 64GB SD)
I'm really lost here so help will be very appreciated.
Thanks in advance,
-Noam
Start with a full wipe and if that doesn't work flash the stock image. Not sure what your question is though as you never really say. Once fixed I would unlock and make a backup so you don't have to deal with this again.
lafester said:
Start with a full wipe and if that doesn't work flash the stock image. Not sure what your question is though as you never really say. Once fixed I would unlock and make a backup so you don't have to deal with this again.
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Click to collapse
The thing I pretty much want to know is if theres a way to either backup the phone now with it connected to the computer while in bootloader or recovery. or a way to flash the stock rom without wiping which I read someone did with his tablet. I cant post source normally because I'm a new user so here it is but change spaces to dots: schnouki net/posts/2014/08/13/flashing-a-stock-android-image-without-wiping-user-data/
Also while in recovery I noticed 2 options under wipe: 1. userdata only. 2. userdata+(insert something I dont remember here) and I was wondering what gets deleted in both? if I delete only userdata what data will remain? something helpful?
Sure you can try flashing without wiping data but being locked I personally wouldn't risk it. No idea about backing up in your state... somewhere I remember a thread on backing up without root try searching in q&a.
lafester said:
Sure you can try flashing without wiping data but being locked I personally wouldn't risk it. No idea about backing up in your state... somewhere I remember a thread on backing up without root try searching in q&a.
Click to expand...
Click to collapse
Out of curiosity why shouldnt I try flashing with no wipe if ill lose the data anyway? worst case wont I just have to wipe after it fails and flash again?
And I will try thank you
Do you have any knowledge about the 2 wipe options?
Thanks in advance
Well I tried turning the phone on and it took a couple of minutes before loading to a fresh start. It apparently wiped itself on its own. Managed to restore almost everything.
Anyhow the phone takes too long to boot now. Was even stuck at boot and I had to restart it.
Anyway to fix my software? Or at least check for corruption?
Sent from my XT1575 using XDA-Developers mobile app
Hi everybody.
Dis morning I woke up and I realized that my phone was gone. I used AOSP Extendend ROM when it happens. At first, the rom completely froze. I thought it was a bug, so I rebooted the phone, but after did dis, the phone kept on rebooting and froze on first screen and I couldn't do anything. Touch didn't respond, nothing worked.
So I tried to go on recovety, but nothing.
At the end, I gave up about take back my data and try to install the stock ROM through MiFlash. I tried different stock ROM, but at the first they works, but during the installation guide they froze again and reboot. I can't even finish the setup!
So I tried again, unlock bootloader, flash TWRP, but still there:
- only TWRP v2.0 works, other versions won't start
- even with TWRP v2.0, after did wipe everything and format, when I tried to install a custom ROM, even TWRP froze and reboot the phone
- TWRP is pretty useless, it keeps on froze and when I boot recovery again, TWRP is locked and I have to format everything again, but still don't work.
Someone could tell me what happened to my phone? Any suggestions about what I could to to install something on my phone?
Pls help me, I am completely lost and disperate
You may in deed have a serious hardware problem.
What you can do without opening it up is to try charging it overnight, and see how it works tomorrow.
You have tried everything else you can think of, I assume, like wiping & formatting everything you can in TWRP, and possibly "repairing file system" if there is such an option.
The next thing I would try is opening it up and disconnecting the battery for a while, then connecting it again to see what happens.
cobben said:
You may in deed have a serious hardware problem.
What you can do without opening it up is to try charging it overnight, and see how it works tomorrow.
You have tried everything else you can think of, I assume, like wiping & formatting everything you can in TWRP, and possibly "repairing file system" if there is such an option.
The next thing I would try is opening it up and disconnecting the battery for a while, then connecting it again to see what happens.
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Click to collapse
Ok, I will listen your tip. Yeah, I have tried everything but nothing. Technically, I bought this phone last december, so it's still covered by warranty, but I have to send it to China, I would avoid that if I can.
I hoped there would be something that I didn't but...nothing.
Thanks anyway dude