Problem with galaxy s4 - Galaxy S 4 Q&A, Help & Troubleshooting

I have a very big problme with my s4. From about 3 days my phone turn off by iteslf all the time. Now i wont even pass trought samsung boot screen. it looks like he lost power all the time. i read on the internet that it could be battery fault but after change battery to new one, he still turn off all the time.
plis help me...

I got the same problem, it's probably the power switch that is broken, I tried to fix it by my self and ends up destroying my phone. The power switch is very small and have 3 solder joints, I've broken one of them while trying to fix my phone.
You can try to search on youtube for the problem which is well known.

If you have a multimeter, you could test the power button connections. There are three connections. Testing points 1 and 2 and points 2 and 3 should give you one result where the circuit is open and the other result should be a closed circuit.

Related

[Q] How to repair a broken power button?

I posted in the at&t forum to no avail and thought I might try here.
My S4 automatically turns on when I put the battery and gives me the SAMSUNG logo and the custom logo under it and then after about 3 seconds it shuts off and no response from the phone afterwards. I'm pretty sure it is a power button problem because I disconnected the usb board and tried and had the same problem, and checked the continuity of the battery contacts and they were fine. I also was able to turn the phone for a short period of time by placing a piece of paper between the LCD housing and the power button (a fix I used for my Samsung Infuse) but it didn't stay on for long. The soldering is too small to do myself if I wanted to replace it, and all of the local "shops" only do screen repairs on galaxy phones.
Is going to Samsung to repair it my only option?
Also, if I were to remove the button completely, would I just be able to use the phone without a power button?
Thanks
Did you try visiting those shops? I'm sure they can also can fix the powerbutton if you ask them. You can get the power button for like 5 dollars on ebay.

My Galaxy S5 won't start up... (black screen)

Hi everybody
I have a problem with my Galaxy S5 (no custom rom, official)
I normally used my phone, I locked it. But, after about 10 mins I tried to unlock my phone, but nothing happens
I tried to reboot, nothing happens. I tried take out and put the battery - nothing happens. So I searched on Google and tried some keys combinations, but nothing happens. My phone has about 80% battery. I tried to charge it in the charger, but nothing is happening (black screen, no notiffication light). Also I tried to put off my SIM and SD Card, but nothing happens
Do you have some skills in it? Can you help me?
Few days ago, I faced the same problem..
http://forum.xda-developers.com/showthread.php?t=2853472
Then I'd to take it to the Samsumg store.. And they return it back in 2 days and said me it was a software problem..
I wanted to do a recovery reset, but i can't boot my phone anymore, also the Kies doesn't see anything, so. Did you really think that is a software problem? Because my phone won't vibrate at boot. So maybe it can be a hardware prob :/
EDIT: Phone started blinking red light... (nottiffication), I tried to charge it, but nothing...
Mate as mentioned early, same problem I faced..
It'll be better, if you return it to Samsung customer care..
You seem to be saying that the problem occurred unexpectedly. So presumably this isn't subsequent to a flash error, newly installed app or a trauma (dropping the phone, etc).
First ensure that your battery is charged, plug in the phone to a charger as well and try turning it on. If at all possible, borrow a battery from a friend's S5 or go to a store and borrow a battery for 30 seconds to confirm that the battery isn't the issue.
If the problem persists, then remove the cable and battery. Then put the battery back into the phone and press and continue to hold in this order, the volume down key, then menu key, then power key. Hold all three until the screen powers up (about 5 seconds). If this doesn't work.. the most likely problem is a damaged power key - try pressing hard or "wiggling" it to see if that makes a difference.
If you still can't start the phone, then see if a local cellular repair shop has a "jtag jig" that you can borrow. Or you can buy one on Ebay for a few dollars. When this jig is plugged into the USB socket, the phone should automatically restart.
If all of the above fails (which is unlikely), you would seem to have a hardware problem or unknown origin. Which would be very unusual. If your phone is under warranty, make a claim. Otherwise get an estimate to repair it.
.
If I hold all 4 buttons at the same time and connect the phone to PC, PC recognises the phone for a few seconds. Well, maybe not recognises, I cant see it, but it plays the same sound as if connected flash drive to pc. However, everytime it disconnects within a few seconds...
I´m in the same case, but I was flashing the Galaxy S5 with the four files ROM and the pit file using Odin3.09. All the process ended well, but after rebooting there apeared one Screen sayin something like "Some files at this phone are encripted and there can´t be modified......." so I did a manual reboot and take off USB cable and from this moment the phone don´t do anything but giving a sound when I plug USB to computer cable and I can see new COM --> Qualcomm HS-USB QDLoader 9008, and there repeat a loop.
I´m still looking for a solution, but it gives me that there is time to change phone.
Possible Fix
This thread is old but idk if this was ever solved, so in case anyone else ever has an issue like this. My Gf is still rocking this phone so i've had a little experience with it. The phone wont turn on or charge. I got it to work by sticking a flat head screw driver and prying it fairly hard against the bottom of the battery (the side closest to the charge port) and forcing the battery harder against the metal contacts. While pushing the battery I turn on the phone and it starts right up and continues to run even after letting the pressure off. I've noticed this happens every few times i take the battery out, but this method has never failed for me turning the phone back on. Hope someone finds this helpful.
kimo hands said:
This thread is old but idk if this was ever solved, so in case anyone else ever has an issue like this. My Gf is still rocking this phone so i've had a little experience with it. The phone wont turn on or charge. I got it to work by sticking a flat head screw driver and prying it fairly hard against the bottom of the battery (the side closest to the charge port) and forcing the battery harder against the metal contacts. While pushing the battery I turn on the phone and it starts right up and continues to run even after letting the pressure off. I've noticed this happens every few times i take the battery out, but this method has never failed for me turning the phone back on. Hope someone finds this helpful.
Click to expand...
Click to collapse
weird, youd think that bending the tabs out to force contact with the battery better would do the same trick fwif

[Q] ATT Galaxy S4 SGH-I337 Boots up (sometimes) when battery is inserted

Update 1
I've discovered that if I plug in the phone, I am shown a gray battery with a progress wheel. In the past, the phone has gone less and less far into the boot process before shutting down. Thinking about it again, perhaps it's a power issue. I've ordered a new battery and usb board on Amazon, total 15 USD. I've already disassembled the phone and I'm waiting for it to arrive. FWIW I do see some physical damage to the inside "tongue" insomuch as two of the pins are just floating with no plastic. That is to say the plastic is broken off and missing.
Original Issue
Hello everyone:
I bought a Samsung Galaxy S4 (AT&T Branded) SGH-I337. I thought it was working. When I insert the battery, it boots up about 1/10th of time, but only about halfway. Occasionally it does the same thing when inserting a USB cable (I don't recall if it was to a PC or a power supply). If I can get it to boot, I CAN get into recovery or download, but it shuts off the same way. Someone took a look at it from a repair shop and said it may be a software issue.
I have tried disassembling the phone and using canned air on the power key, though it didn't seem to be the issue in the first place.
I saw a video from thailand on youtube where a person put in a microsd card, connected a power supply to the battery terminals on the phone, then connected a usb cable. The phone booted. I think the idea was that the original firmware would now have to be installed. Any idea what this is or how to do it?
Thanks for any help!
*** Sorry missed your update!!!***
Would you have another battery to try 1st before dismantling it? They are very cheap to buy
No, but I bought a battery and usb board for a total of $15, so if either works great. Does the battery cause this issue at times?
Just replaced the usb board and battery. Still only boots to a point. No idea what to try next. Any input appreciated.
I had the same issue with my previous Samsung Galaxy Express, it turns out that this issue was caused by the power button being worn out and stuck as if it was pressed down. If you look on YouTube you can find some temporary fixes to allow you fully boot your phone. Although ultimately if this is the issue then you will have to get the power button replaced.

i9505 does not turn on

Hi to everyone,
I bought my S4 in Germany and I live in France.
My phone, after 10 months started to exhibit strange behaviors:
- Turning off and then turning on by itself
- Turning off and then not turning on, so I had to remove the battery, reinsert it and it then vibrates and turns on for few seconds and then it turns off again
- Sometimes it is able to turn on and it worked
So, I sent it back to the reseller (it was not amazon directly). They told me it presented traces of water and they repaired it on goodwill even if the smartphone should not be repaired because water is not into warranty.
Anyway they sent it back to me, it worked for 1 month, and now I have a phone that doesn't turn on anymore. I told them, they told me it is not their problem and it is not anymore in warranty because I had ONLY one year of warranty (I bought it 'as new' on amazon). Anyway they sent me a new battery and I tried the battery on another S4, it is working, so the battery is not the problem.
I went to an authorized shop to get it repaired but they told me that they wanted crazily expensive money. So, I am a robotics engineer, I decided to repair it by myself and that is why I am here.
I want to ask you what could be the problem. I read until now 2 possible reasons:
1) The power button is faulty. In this case is there any way to connect the contacts the button connects with an hard connection?
2) The USB board is not charging the battery. I tested with a multimeter and the + - voltage on the battery was always around 2.62/2.64 V. I don't know if this is normal but I checked that the part is not expensive.
Thanks a lot for your help.
The USB board isn't expensive but I don't believe the USB board is the problem here. Lithium batteries come partially charged when new, so if the S4 didn't turn on after putting the new battery in it, then the only remaining issue is the power button. Buying a replacement power button should be just as inexpensive as that USB board. Plus, being a robotics engineer you should have basic knowledge of soldering, meaning you could replace the button yourself.
It does sound like a power button issue.
A set of 4 buttons is about 5 dollars on the internet.
I'd recommend opening the phone up and checking the power button with a voltmeter.
If it is the power button, then simply replace it. It doesn't seem hard. Here's a guy with a power button issue. You can see where to check and how to replace it.
Thanks. I will try with the voltmeter. Thanks a lot.
So, I unmounted everything and tested the power button. I am quite sure it is faulty. ( I will be 100 % tomorrow because I could test only with a really bad multimeter) .
Anyway I have a question in the meanwhile. Is it normal that the red charging led doesn't show up when I connect to the power supply ? I think it could be possible that the faulty button induces a problem like that but I would like your opinion about it.
Thanks.
I don't think the power button would affect the LED. A friend had a problem with the power button, but I don't think it cause any problems with the LED. I haven't noticed. But my friend would've noticed if there was any and would've told me, which wasn't the case.
I tested with the GOOD multimeter and it happens what it is showed in the video you posted me in a previous post.
The button has 3 pins:
pin1
pin2
pin3
If I check for continuity between pin2 and pin3 there is, as it should be in a working button.
If I check for continuity between pin1 and pin2 there is, as it should NOT be in a working button.
Having continuity on both checks means the buttons is continuously pressed. So I guess you will have to change it.
Yeah, I know. I already ordered it. It will arrive on Friday.
What I was wondering is if this could give also the problem of the LED. What do you think?
I removed the button. I placed the battery in the phone. Put the charging cable. But nothing is happening. This looks strange to me because without button it should at least appear the battery icon. What could it be ?
Thanks
Maybe your phone bootloader is so old that it came to a situation where samsung's signing for this bootloader version has expired then ABOOT doesn't allow you to boot.
Just a suggestion and nothing else.
But this could be else used by samsung to force you update your phone.
minidiable said:
I removed the button. I placed the battery in the phone. Put the charging cable. But nothing is happening. This looks strange to me because without button it should at least appear the battery icon. What could it be ?
Thanks
Click to expand...
Click to collapse
Not if the circuit isn't complete. The button completes the circuit, which would explain the lack of any indicators.
Killnolife said:
Maybe your phone bootloader is so old that it came to a situation where samsung's signing for this bootloader version has expired then ABOOT doesn't allow you to boot.
Just a suggestion and nothing else.
But this could be else used by samsung to force you update your phone.
Click to expand...
Click to collapse
Why should be that ? My phone was working perfectly before and at some point the bootloader is not good anymore. Anyway thanks for the hint
Strephon Alkhalikoi said:
Not if the circuit isn't complete. The button completes the circuit, which would explain the lack of any indicators.
Click to expand...
Click to collapse
Ok. Thanks . This still gives me some hope. I will wait for the button and come back here soon.
Thanks a lot for your amazing help.
This community rocks

Galaxy S5 not powering up after the "Samsung Galaxy s5" screen appears

My perfectly working Galaxy S5 was put for charging at night and the phone wouldn't turn on in the morning. I tried restarting it and at times the "Samsung Galaxy S5 - powered by Android" flashes for a second or so and then the phone dies again.
I tried rebooting it, unplugged/replugged the battery, removed SIM and SD Card and tried to start the phone but nothing happens. On charging the phone, the screen does come up to show that the phone is being charged and as of now it is 100% but still won't power up.
I must add that the phone has had its share of falls during the 2 year usage and there is a small discoloration / crack like effect on the top left hand corner of the screen which however cannot be felt by hand by rolling my finger on the screen.
Samsung guys claim it a screen problem that needs to be replaced however an independent repairer is confident that screen is OK and it has something to do with some other hardware of the phone. He even removed the battery and connected a multi meter to the point on the phone which connects to the battery, tried starting the phone and the meter would show some current getting drawn and then come back to zero. He claims phone is not able to draw current from the battery.
Any clues what could be the problem and how to rectify it. I have loads of data I don't want to lose on the phone.
varung14 said:
My perfectly working Galaxy S5 was put for charging at night and the phone wouldn't turn on in the morning. I tried restarting it and at times the "Samsung Galaxy S5 - powered by Android" flashes for a second or so and then the phone dies again.
I tried rebooting it, unplugged/replugged the battery, removed SIM and SD Card and tried to start the phone but nothing happens. On charging the phone, the screen does come up to show that the phone is being charged and as of now it is 100% but still won't power up.
I must add that the phone has had its share of falls during the 2 year usage and there is a small discoloration / crack like effect on the top left hand corner of the screen which however cannot be felt by hand by rolling my finger on the screen.
Samsung guys claim it a screen problem that needs to be replaced however an independent repairer is confident that screen is OK and it has something to do with some other hardware of the phone. He even removed the battery and connected a multi meter to the point on the phone which connects to the battery, tried starting the phone and the meter would show some current getting drawn and then come back to zero. He claims phone is not able to draw current from the battery.
Any clues what could be the problem and how to rectify it. I have loads of data I don't want to lose on the phone.
Click to expand...
Click to collapse
Can you boot into recovery? Have you tried flashing a new firmware on the phone?
JohnSmit268 said:
Can you boot into recovery? Have you tried flashing a new firmware on the phone?
Click to expand...
Click to collapse
Phone isn't responding at all. No matter what I do, at the most the Samsung screen flashes for like 30 seconds and then the phone dies again.
On connecting with a computer the computer begins to recognise the phone and starts installing drivers for the same however it never completes the job.
So not sure how to flash a new firmware if the phone isn't responding at all.
Bumping the thread.
Another reason for this behavior is that the battery has no charge. Battery can be damage and no have charge at all
I would in this order
do you have another S5 available?
exchange batteries and see behavior
do not have another S5 available?
try to charge with a universal wall charger.
or it seems you have a tester. Make sure your battery have charge
Checked battery too but that doesn't seem to have a problem. Tried with other batteries also.
A local repair shop told me there's a problem with the boot IC.
My follow up question is can I replace the mother board with another Galaxy S5 motherboard? Are all the motherboards of Galaxy S5 compatible with each other?
I'd be careful when changing the motherboard. You *DO* need to find a compatible board...In other words which ever variant you have should be the variant you look for to source the donor board.
Also, you say you have data you want to recover? Swapping out the motherboard will remove every possibility of recovering that data; as all the flash storage is contained on the motherboard.
keithross39 said:
I'd be careful when changing the motherboard. You *DO* need to find a compatible board...In other words which ever variant you have should be the variant you look for to source the donor board.
Also, you say you have data you want to recover? Swapping out the motherboard will remove every possibility of recovering that data; as all the flash storage is contained on the motherboard.
Click to expand...
Click to collapse
How to locate a compatible motherboard? In other words how does one identify the variant of the phone?
varung14 said:
How to locate a compatible motherboard? In other words how does one identify the variant of the phone?
Click to expand...
Click to collapse
All the information you need is on the sticker underneath the battery.
Sent from my SM-G900F
Interesting piece of information.
I took the phone out almost after 8-9 months today. Tried to power it on by pressing the ON/OFF button and the phone came back to life without a glitch. There was almost 52% charge, date and time were spot on. I couldn't recall the pattern, as a result I couldn't unlock the phone.
I decided to wait for a while for my partner to come back and put in the correct pattern password and left the phone unattended for a while. In between I kept checking and the phone remained ON all the time.
Unfortunately, I decided to charge the phone while my partner returned. After half an hour or so I pulled out the charging cable and checked the phone for 1 last time. Phone was still ON. I left it untouched for a few more minutes.
As soon as my partner came back I told her about the phone coming back to life. She pressed the ON/OFF button to bring up the screen and key in the pattern but the screen just didn't come up. I have tried number of times since then but nothing.
Phone is dead again atleast as of now. Thinking of keeping it back for few more months and will try again.
In the meantime any sort of help will be highly appreciated.
Please note more than the phone I am keen on the data inside it. Need to recover it.

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