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[Q] Huawei E5372s-32 stuck on boot after wrong firmware

Hello
i need help to back my E5372s-32 which stuck on boot and give me logo of Huawei
after connect it to my PC cannot feel with modem
i tried to enter ' Force download " mode to firmware it using (power+Menu) buttons during turn on but i could see it for less 1 second
i could get manual for the device may help
http://www.mediafire.com/download/f...aintenance+Manual+Basic+Version+V1.2.rar.html
thanks

That Simply means there is an error on the phone software, Update it and it'l be 5n

Unfortunately XDA is not the right place to talk about MiFi Routers. So although there are millions of members here, very few will find your post, and very few of those who do will be able to help you. So you will probably have much better success in places like the GSM-Forums website.

thanks for advice , I will post it here too , you mean gsmhosting?
I get some update after many trying
I press power+Menu , as soon as (Force download) appear I quickly plugin the USB cable which connected to PC
suddenly I got screen of mifi ( DONOT POWER OFF) its force update screen, then my pc starts to feel with the modem and starts to installing driver
the problem that this PC have new windows so it does not recognize of all drivers,
after some time I installed the driver from
https://docs.google.com/file/d/0B9zJjgJXRt_eTlU2N2pJSVlRMWs/edit?pli=1
then I tried to Enter Force download again I could not
I tried more but as soon as I enter it , the mifi go out again to Huwaie logo
I do not know how I enter fore download mode easy and make PC feel again with Mifi

Please alaa i have same a problem with huawei E5372 , but when i update nothing comining only huawei logo freeze
الله يا خليك يا عم علاء عندي نفس المكلة و كل لما اعملها مش بترضى و الججهاز بيعلق ممكن حل

alaa2003 said:
Hello
i need help to back my E5372s-32 which stuck on boot and give me logo of Huawei
after connect it to my PC cannot feel with modem
i tried to enter ' Force download " mode to firmware it using (power+Menu) buttons during turn on but i could see it for less 1 second
i could get manual for the device may help
http://www.mediafire.com/download/f...aintenance+Manual+Basic+Version+V1.2.rar.html
thanks
Click to expand...
Click to collapse
I know I may be a little too late but I found the solution to this. I was stuck on the FTM screen but THIS firmware solved it. It is really easy. Try it out and tell me how it goes. All the best.

Dear i have the same problem. with my sts huawei router. Could you please tell us the whole procedure how you did it? like from the start how to install driver how to flash with full links how to move my device into download mode to detect it with computer and make installation which tools needed. Thnx in Advance.

have you solved the problem ??

Ok, so I'll try to make this short, this is how I fixed the logo bootloop.
I basically flashed a wrong firmware and the device was rendered unusable(stuck at logo).
First of all u need to use "Huawei Vodafone R215 – E5372 Flasher by fr3nsis" u can google it.
U need to find the right .hmf firmware to flash with fr3nsis.
The only one that I found and worked was "R215MobileWifiFirmware_v3.1"
it contains 13 files .bin and the flashable R215MobileWifiFirmware_v3.1.hmf.
You also need R215MobileWifiFirmware_v3.1.exe
After getting the files u need to put the device in download mode,
take the battery out and put it back, press and hold menu and power until some text appears(1 second),
right when the text appears press menu and it should get you into download mode.
Now u can use the the flasher tool to flash the firmware. after a few seconds, it should say "fail"
restart device and flash with R215MobileWifiFirmware_v3.1.exe. it should now work

searching R215MobileWifiFirmware_v3.1.hmf
Hgall8 said:
Ok, so I'll try to make this short, this is how I fixed the logo bootloop.
I basically flashed a wrong firmware and the device was rendered unusable(stuck at logo).
First of all u need to use "Huawei Vodafone R215 – E5372 Flasher by fr3nsis" u can google it.
U need to find the right .hmf firmware to flash with fr3nsis.
The only one that I found and worked was "R215MobileWifiFirmware_v3.1"
it contains 13 files .bin and the flashable .
You also need R215MobileWifiFirmware_v3.1.exe
After getting the files u need to put the device in download mode,
take the battery out and put it back, press and hold menu and power until some text appears(1 second),
right when the text appears press menu and it should get you into download mode.
Now u can use the the flasher tool to flash the firmware. after a few seconds, it should say "fail"
restart device and flash with R215MobileWifiFirmware_v3.1.exe. it should now work
Click to expand...
Click to collapse
*Hi, friend Hgall8, do you still have the R215MobileWifiFirmware_v3.1.hmf? I've been searching but I do not get it anywhere on the internet*

jose_amaral97 said:
*Hi, friend Hgall8, do you still have the R215MobileWifiFirmware_v3.1.hmf? I've been searching but I do not get it anywhere on the internet*
Click to expand...
Click to collapse
Not sure if I'm allowed to post links here, I'll send you the link in pm

E5372T -,Stucked on boot logo firmware version 21.290.03.00.838
Hi do you have any solution for version 21.290.03.00.838(current) ? I'M stucked on boot logo. How to downgrade to version 21.290.03.00.00? I tried using Fr3sis flasher 1.0v and it didn't work. I also tried Fr3nsis 1.6v but it didn't work bcuz it doesn't detect the com port meanwhile fr3nsis 1.0v can read the com port but different number of Com port. Let say huawei modem (com 9) but when it comes to detect the port using Fr3nsis 1.0v it show com4 instead. Desperately need help

Sir I have huawei e3272s-927 airtel modem when I upgrade software with wizard after the device not found and modem symbol is in device manager appear and disappear what the solution pls help me

dr_edmund said:
Hi do you have any solution for version 21.290.03.00.838(current) ? I'M stucked on boot logo. How to downgrade to version 21.290.03.00.00? I tried using Fr3sis flasher 1.0v and it didn't work. I also tried Fr3nsis 1.6v but it didn't work bcuz it doesn't detect the com port meanwhile fr3nsis 1.0v can read the com port but different number of Com port. Let say huawei modem (com 9) but when it comes to detect the port using Fr3nsis 1.0v it show com4 instead. Desperately need help
Click to expand...
Click to collapse
use boot short pin method its helped
---------- Post added at 06:22 PM ---------- Previous post was at 06:16 PM ----------
alaa2003 said:
thanks for advice , I will post it here too , you mean gsmhosting?
I get some update after many trying
I press power+Menu , as soon as (Force download) appear I quickly plugin the USB cable which connected to PC
suddenly I got screen of mifi ( DONOT POWER OFF) its force update screen, then my pc starts to feel with the modem and starts to installing driver
the problem that this PC have new windows so it does not recognize of all drivers,
after some time I installed the driver from
https://docs.google.com/file/d/0B9zJjgJXRt_eTlU2N2pJSVlRMWs/edit?pli=1
then I tried to Enter Force download again I could not
I tried more but as soon as I enter it , the mifi go out again to Huwaie logo
I do not know how I enter fore download mode easy and make PC feel again with Mifi
Click to expand...
Click to collapse
first press menu then power dont release until show arrow image
connect mifi to pc
install huawei driver
check your port device use huawei flasher or you can install firmware with exe extension

p8 lite keep blinking on huawei logo

p8 lite keep blinking on huawei logo
i try to reprogram via sd card but it not going to updating mode and keep blinking on huawei logo
is there any possible way to solve this problem
is there any other way to flash like adb ?
if yes then share the procedure and the files

kindly share ur expertise

where are the experts ?

What you have written does not provide information about the problem that you have.
Describe in detail what you tried to do. If you tried to install a new firmware write full model that you have and software

wat type of information u want ?
simple is that huawei p8 lite ale-l21 just reboot on huawei logo
and when i try to reprogram via sd card (dload) and press volume + - but set not going to update mode

OK
1. Which version of firmware running now on device
2. Which version of firmware you want to install
3. What were your actions before you get to the problem
I can not guess what you have done to get this problem

i recieve this phone in the same condition from customer
so i dont know the version ?

Try this
Bootloader must be unlocked!!!
1. Connect device with PC
2. With two buttons enter into bootloader (Volume down+Power button+MicroUSB)
3. Download this rom(B052) and execute FLASH-ALL.bat file https://drive.google.com/file/d/0B1rEfLdrJbhKX0plUjFVb3ZVSjQ/view?usp=sharing
Wait to flash rom
If everything is ok you get mobile with original firmware now you can flash via OTA last update for your device

thnx for the useful reply but the problem is : for unlocking bootloader imei and product serial number and product id is needed
imei i get from box
but how to get product serial number
and for product id need to dial this *#*#1357946#*#* but set is rebooting on logo
any other way to unlock bootloader
hope get authentic and useful reply for u

First try factory reset again with two buttons( Volume up+Power button)
If the problem still continue download and use this for view info about the device! https://drive.google.com/file/d/0B1rEfLdrJbhKTTZ0ZlpYd3R2VWs/view?usp=sharing
Connect phone with PC and run bat file and executable if you lucky may be get info about unlock bootloader

there are 8 items
adb.exe
adbwinapi.dll
fastboot.exe
oneclick-root-for-plite.bat
recoveryp8lite.img
stockrecovery.img
update-supersu-v2.46.zip
so i only download .bat or something else ?
appreciate ur assitance

Opss
Sorry but I wrong the link. This is correct link https://drive.google.com/file/d/0B1rEfLdrJbhKWjFrVUxJdGNsTXM/view?usp=sharing
First try factory reset again with two buttons( Volume up+Power button)

i have a problem in my phone ?

hello all brothers ,
when i make root for my phone Huawei mate 8 : i have a problem in (TWRP) which i press wrong but i can't remembered what i press before.
after then when i open my phone i found logo Huawei stay open only but i can't use my phone ?
how i can to know which rom for install
i want to install rom original same the company huawei and how i can to know whats the best framware for my phone.
and if you have a video to learn me please ?
and thanks for all

Huawei p9 lite bricked, no fastboot, unlocked and stucked on boot....

Hello,
I am from Greece and Ive bought from Vodafone a Huawei P9 lite vns-l21 before one month. Ive installed the nougat rom 370 with firmware finder but I made a mistake choozing the NRD-90M test key. So I begun to roll back to Marshmallow. Everything ok. Then Itried to install an other rom from firmware finder(i think C432b371) and again NRD-90M test key...
Again roll back to Marshmallow...so in the first step when i was trying to install with dload method the Huawei P9 Lite Rollback Package For L21C432 (EU) my phone stucked on boot loop but I had fastboot. Then I have unlocked the bootloader to see if there is anything that i can do with srk tool and now i have a beautifull bricked phone stuck :
"Your device has been unlocked and can't be trusted.
you device is booting now"
In this point nothing happens, I can not go to fast boot, No recovery mode, The hardware keys not doing anything, only resetting the phone in loop..
I dont know what to do and Huawei wants 215euro to fix my phone.
My mistake I know but is there enything that i can do know? Its a new phone!
Sorry for my english

I would suggest getting an sdcard and creating a dload folder inside, then putting an official rom UPDATE.APP file inside the dload folder and try 3button method

o-w-a said:
I would suggest getting an sdcard and creating a dload folder inside, then putting an official rom UPDATE.APP file inside the dload folder and try 3button method
Click to expand...
Click to collapse
Thanks for the advice but I have already tried that with stock rom B161 and nothing happens with 3 button method. Still in the same situation.. Everything i do with the buttons the phone resetting and stays on until the battery is dead..

ioanpara said:
Thanks for the advice but I have already tried that with stock rom B161 and nothing happens with 3 button method. Still in the same situation..
Click to expand...
Click to collapse
do you get verification error or is it just stuck at "your devices is booting now"

o-w-a said:
do you get verification error or is it just stuck at "your devices is booting now"
Click to expand...
Click to collapse
Stuck on "your device is booting now".

ioanpara said:
Stuck on "your device is booting now".
Click to expand...
Click to collapse
As far as I understand, you can't even power off your device which is a problem since the 3button method won't work if you can't power off the device.

o-w-a said:
As far as I understand, you can't even power off your device which is a problem since the 3button method won't work if you can't power off the device.
Click to expand...
Click to collapse
Exactly!

I am still in the same situation... Anyone who knows what to do?

ioanpara said:
Hello,
I am from Greece and Ive bought from Vodafone a Huawei P9 lite vns-l21 before one month. Ive installed the nougat rom 370 with firmware finder but I made a mistake choozing the NRD-90M test key. So I begun to roll back to Marshmallow. Everything ok. Then Itried to install an other rom from firmware finder(i think C432b371) and again NRD-90M test key...
Again roll back to Marshmallow...so in the first step when i was trying to install with dload method the Huawei P9 Lite Rollback Package For L21C432 (EU) my phone stucked on boot loop but I had fastboot. Then I have unlocked the bootloader to see if there is anything that i can do with srk tool and now i have a beautifull bricked phone stuck :
"Your device has been unlocked and can't be trusted.
you device is booting now"
In this point nothing happens, I can not go to fast boot, No recovery mode, The hardware keys not doing anything, only resetting the phone in loop..
I dont know what to do and Huawei wants 215euro to fix my phone.
My mistake I know but is there enything that i can do know? Its a new phone!
Sorry for my english
Click to expand...
Click to collapse
Hmm I dont get why they want 215 euro to exchange the storage chip.
I guess your phone is pretty much a brick now have fun. Lol sry

I had a similar problem with the boot-loop.
Press PowerOff until the screen goes black, and then immediately leave power-off and press Power Off + Volume Up for ever until the phone boots normally.
That's what I did and worked for me.

Can you boot to fastboot, if you can you can recover it with DC-Phoenix tool.

Dejan Kruljac said:
Can you boot to fastboot, if you can you can recover it with DC-Phoenix tool.
Click to expand...
Click to collapse
No he cant, I have the same problem. Cant fastboot, adb or 3 button method. Even tried unplugging battery then doing 3 button method.

Anyone sopve this problem with no fastboot no recovery no 3 buttons mode?

try to drain the battery, keep screen on, or keep phone on until battery is 0%, you can't turn it on . keep volume down and power pressed, plug usb to pc , if you're lucky fastboot could be ok

Hi there, I also managed to brick my P9Lite - no recovery, no fastboot. After draining the battery completly the phone starts fine but I can't install system updates. I guess I have to live with that. Unfortunately I can't activate bluetooth. Does anyone has an idea how to get bluetooth working again?

idk for your BT issue , but did you try Firmware Finder for Huawei ? easy to use, you will probably able to dl an update. don't use "small " package OTA, use full firmware, about1.6 or 1.8 Go, may could fix your BT.

sonneper said:
idk for your BT issue , but did you try Firmware Finder for Huawei ? easy to use, you will probably able to dl an update. don't use "small " package OTA, use full firmware, about1.6 or 1.8 Go, may could fix your BT.
Click to expand...
Click to collapse
didn't work out as Firmware Finder is only another way to find a firmware but not another way to install the firmware...

Hello guys,
sorry if i write this but i think necessary to grab best helps..
Try to describe problem in detail (ex. - i was upgrading/downgrading from..........to............ firmware and it bricks, etc...)
Your latest working phone/system/firmware (ex. - mine was VNS-L31C432B381-before i upgraded to EliteRom).
Some information changes according to the country / region of the world in which you live,
so they are useful for those who help you to redirect to the correct thread / give right suggestions...
All the best guyz

didn't work out as Firmware Finder is only another way to find a firmware but not another way to install the firmware...
Yes , a way to get last firmware, or firmware you want through the huawei update app. Without firmware finder ,no way to " force" huawei update app to install anything you want on your device

Sorry for the late response, I'm reading the thread right now. Firmware Finder can also be used to install firmware through eRecovery. Install Firmware Finder for Windows: http://pro-teammt.ru/projects/hwff/v2/GetLatestVersion.action
You need to write down your existing and change both DNS addresses in your router to: 81.177.139.39
You also need to deactivate IPv6 protocol.
Open FirmwareFinderRewrite.exe, go to "common base" and search VNS-LXXCXXX (Your model and customization). Copy the link in "changelog" not of the newest, but of the 2nd or 3rd youngest firmware. Check if it has been approved by pasting the link under the tab with the checkmark (5th position counting from left). If the response is "This firmware was approved to install" you are ready to go.
Copy the same link in the proxy field (the cloud symbol, 4th position counting from left). Click on "set" and "register update".
Now switch off your phone, press "Vol+" and simultaneously connect it to the PC. You enter eRecovery now. Tap on "Download latest version and recovery". Your phone should start the download now, after a couple percent you can reset your router settings, the download will continue. If all is well, the firmware will then be installed.

P9 Lite blocked on boot screen (Huawei picture)

Hi everybody,
After many search, I need your help in order to try to unlock my phone.
I am using a P9 Lite VNS-L31. I was not satisfied by Android 7.0 version so I tried to rollback to Android 6.0. I followed the guide on Huawei site.
Unfortunatelly, during the step 4, the rom flash did not work.
I thought I was smart enough to find a solution by myself and I tried to flash the phone again with the intermediate package. It did not work.
Now, the phone is stuck on the screen start (Huawei picture).
The only thing I can do is fastboost mode (Vol-+power with USB linked).
All other things are not working (Vol-+Vol++power for example).
I can not turn off the phone too.
The phone is locked and the FRP is locked too.
I hope that you can help me :crying: