Mic muting and speaker switching during call - OnePlus 2 Q&A, Help & Troubleshooting

Hello,
I have a big and annoying problem during making calls.
It occurs very often, that the mic will mute or the speaker mode will switch on during call.
Looks like telephone doesn't know when the proximity sensor is on, but I have no display switching on during this. Seems like switching it with my ear, but proximity sensor should avoid this.
Has anyone occured also this? Is there any Xposed to remove these buttons ?

Related

Having problems when talking

When I answer a call I think I might be muting the call, I can hear them but they can't hear me.
Can I lock the screen, anyone else have this issue?
It happens often!
Thanks
d12bn said:
When I answer a call I think I might be muting the call, I can hear them but they can't hear me.
Can I lock the screen, anyone else have this issue?
Click to expand...
Click to collapse
Regarding locking the screen, there are two applications, 'Proximity Sensor' and 'Call Caddy'. The first uses the light sensor to simulate the proximity sensor the Hero doesn't have, the second uses the accelerometer to lock the screen when ever the phone is upright (like it would be if it were at your ear).
I found 'Proximity Sensor' to be crashy. 'Call Caddy' works pretty well.
well
Thanks I'll try Call Caddy.
I have Call Light now but still having problems

Call switching to loud speaker by itself

Hi
Has anyone else encountered this bug on the European version?
It's only been happening recently since the latest update.
As far as I can tell the screen is off when it happens so it shouldn't be a case of me touching the button with my face.
Further more, the loudspeaker button is not active even though the sound is coming from it!
I have to press it once for it to turn green (loud speaker mode) then once again to return the call to the ear speaker.
Weird!
This is probably not it but just an idea because a similar thing happened to me on my last phone. It turns out I had an app (AutomateIt) which is like tasker in that it does things in response to other things. In this case, I didn't realize it had a task setup that was supposed to automatically activate speakerphone based on the proximity sensor, and it just did not work reliably, activating speakerphone mode excessively.

Calling issues

I am experiencing 3 issues while calling.
1. When on call the proximity sensor does not work correctly. It doesn't turn off the screen even when phone is touch on my cheek and ear.
2. I don't know if it's only problem with my lavender or everyone's but call sound is too low! I have to close my 2nd ear while talking on phone. Them I can listen properly.
3. It's related to proximity sensor I assume. After ending a call, my clock app is opened on screen.
About point 1 and 3 I must admit I had to adjust the position of the ear in order to make the proximity sensor work correctly. I don't make phone calls usually but with WhatsApp it took a while at the beginning to prevent everyone from hearing my personal voice messages
!!!!!!!Root2!!!!!! said:
I am experiencing 3 issues while calling.
1. When on call the proximity sensor does not work correctly. It doesn't turn off the screen even when phone is touch on my cheek and ear.
2. I don't know if it's only problem with my lavender or everyone's but call sound is too low! I have to close my 2nd ear while talking on phone. Them I can listen properly.
3. It's related to proximity sensor I assume. After ending a call, my clock app is opened on screen.
Click to expand...
Click to collapse
about point 3. while your phone touches your ear especially after call disconnects your ear may touch the clock app (icon) which may be the reason of starting clock app
for other 2 points check is there any dirt/dust etc. on proximity sensor, you can counter check via some app that can check the functionality of all the sensors
I have a weird problem... 2 Redmi note 7 phones, when we call each other call quality is awful. If one of the phones switches manually to 2G network, call quality is good. We got replacement SIM cards, problem is still here. If I put other SIM card to one of the phones, problem is still here... except if I put SIM card of specific operator, then call quality is good. I guess that maybe is problem between switching from 4G to 3G for calls, because one of the operators does not support VoLTE. Is there something in settings that I can change? BTW, when those 2 RN7 phones call anybody else on any network, any phone... Call quality is good.

Problem with the microphone after upgrading from JOYUI 10 to JOYUI 11.

As in the subject, after updating on JOYUI 11 while making or receiving calls after about a minute and sometimes five minutes (no exact time) the microphone stops working and my interlocutor cannot hear me. When the microphone was not working anymore, switching the call to the speaker also does nothing - my interlocutor cannot hear me anymore. The microphone icon indicates that the microphone is on. Pressing this icon indicates that the microphone is muted, and pressing it again indicates that the microphone is on, but the microphone still does not work. Then I have to disconnect my caller and make the call again. Sometimes the microphone works all the time during the call and does not turn off. I don't know what it depends on and what turns it off. I suspect that the proximity sensor may be responsible for turning off the microphone, because I noticed that when the phone is pressed to the ear with the entire surface, the problem with the microphone occurs very rarely, and when I touch the ear with the top edge, the problem occurs often. When I am talking on a cordless handset or a cable headset, the problem does not occur.
There is also no problem when I make or answer calls and switch the call to the speaker immediately.
In all other applications and device tests, the microphone works without problems.
I am asking for help in solving the problem because it is very annoying.
The device is: Xiaomi Black Shark 2 8 / 128GB
SKW-H0
JOYUI 11 20.04.22
SKYW2004221OS00 MQ0
I have sent an email to the developer and he replied that he will fix it in the next update.
https://forum.xda-developers.com/black-shark-2/how-to/skyw2006230os00mq1-released-t4132301
here is update

Proximity sensor issue.

Hello, do you have a problem with a proximity sensor behaviour? I have a big one - muting microphone, dropping call, speaker on. All that happens unintentionally during calls.

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