Database Users

[Q] Probelm installing v3 bootloader/recovery

I'm having a problem using the following guide, and I can't seem to find anyone asking the same question...
http://forum.xda-developers.com/showthread.php?t=1622425
Following all the instructions, at step 3 in the directions, I get all the info from checking my SBK number, however the last two lines read: file not found bootloader.img, command failure bootloader download failed.
As there was no bootloader.img and I couldn't find any info on such a file, I pushed ahead, thinking this was common.
I can get into APX mode without issue, its the following steps where I seem to have a problem.
Using the first method listed in step 6, I am never prompted with a "press any key to continue", it just launches straight into attempting the install, and freezes installing (I forget the exact file name but I believe it's the bootloader, it is right in the beginning) it stalls at 131702/78908 (I think those numbers are right)
Using blackthun3r's tool renders the same result. I've tried everything can't figure it out.
I am on a stock 033.00_PA_CUS1 rooted using blackthun3r's tool, which worked perfectly...
Also, I never see the tab entering download mode when in APX it just sits with a black screen.
Anyone have any clue where I'm going wrong here?

Are APX/Download mode drivers installed properly
killdevilfalls said:
I'm having a problem using the following guide, and I can't seem to find anyone asking the same question...
http://forum.xda-developers.com/showthread.php?t=1622425
Following all the instructions, at step 3 in the directions, I get all the info from checking my SBK number, however the last two lines read: file not found bootloader.img, command failure bootloader download failed.
Click to expand...
Click to collapse
the most important thing at step 3 is having the tool "see your uid" the rest...dont worry about.....
I can get into APX mode without issue................
............Also, I never see the tab entering download mode when in APX it just sits with a black screen.
Click to expand...
Click to collapse
ok, you must ensure the apx/download mode drivers are installed.
For your tab to enter download mode it needs the apx drivers...you should see the windows new hardware wizard installing them, and check out the guide again there's a picture of where to look for them in Device Manager....
Yes APX mode is a black screen AND the white led is lit on the power button.
with the apx flash tool, did you install the .apx files from the guide?
thats about all i can offer, dont know anything about step 6.
just make sure u have the boot/recovery aka apx aka download mode drivers installed and installed correctly...good luck

Right Driver
The driver listed when I connect the device in ATX mode is "Acer USB Boot-recovery driver"... is this the correct ATX driver or is there another, as the image shows "Acer Picasso USB-Boot-recovery driver"

killdevilfalls said:
The driver listed when I connect the device in ATX mode is "Acer USB Boot-recovery driver"... is this the correct ATX driver or is there another, as the image shows "Acer Picasso USB-Boot-recovery driver"
Click to expand...
Click to collapse
That, is a very good question!!! I dont know whether there is a dedicated APX driver or whether its a generic term for the 'Picasso' drivers as seen in the image.
All I know is that if these 'boot/recovery' Drivers are not installed then the flash wont work. Keep in mind too, that these nvflash methods are fairly new to most of us, so we're all on a steep learning curve -
I'd suggest going thru the process again, write out each step in your own words if you need to, and take your time - it can be difficult relating the instructions your eyes see on screen with what your fingers are tapping out on the keyboard AND having your head trying to make sense of it all!!! Pick one of the methods, it doesn;t matter which, and stick with it - switvhing between 2 or more can make things even more confusing....
I;m about to go on try civs method now, will let u know how i go
***************************************
UPDATE
steps 1-2-3 check
on getting into apx mode noticed driverrs didnt install
but checked dev man and they were listed as Acer not picasso
ran nvflash
entered 1
entered sbk
command window says nvflash starting.......
that was it couldnt get any further....no entering download mode on tab
uh-oh -
***************************************

Yes- there is a dedicated APX Driver
***************SUCCESS***********
What a mish!!!! Got it going on the 5th time.....flashing r14 as i write...woohoo!
If I knew how to post images then I would...took screenies all the way thru.
Reinstalled all drivers after the first fail.
On next start found new hardware wizard wanted to install drivers for APX!!!!
I have never seen that before
After poking around a bit got them installed with...wait for it...under adb???
They installed as Acer "FastBoot Interface".....
It never showed in my system tray or as Picasso USB etc....in dev man
my next try failed again....waiting for tab to enter download mode......
For my last go at for the nite I bbutton comb'ed to APX first a
nd connected cable 2nd.....within a minute or two Acer Logo on tab
followed by :"entering download mode....within 10 mins I was good to go......
All I can tell you is to keep trying till u get it!!!!!

Probelm installing v3 bootloader/recovery
I have the same problem tried everything your not the only one.

shenny585 said:
I have the same problem tried everything your not the only one.
Click to expand...
Click to collapse
Driverz reinstall them......each time u attempt a flash and it fails at some point, you must reinstall them.
After poking around a bit got them installed with...wait for it...under adb??? They installed as Acer "FastBoot Interface"..... It never showed in my system tray or as Picasso USB etc....in dev man my next try failed again....waiting for tab to enter download mode...... For my last go at for the nite I bbutton comb'ed to APX first a nd connected cable 2nd.....within a minute or two Acer Logo on tab followed by :"entering download mode....within 10 mins I was good to go....
Click to expand...
Click to collapse
If they don't show up in either device manager (under adb/apx or USB controllers) or the system tray "safely remove h/ware then they are not installed, if u continue with flash and it fails then u have to reinstall Acer drivers again!!!
install a500 boot manager u can check for a proper connection with this tool....
See link in my sig for a pictorial showing step by step instructions for using apxflash tool
If this still does not work then post back with the following:
What rom and bootloader u have now or began with
What rom u installed at step 4
R u rooted and do u have a custom recovery installed
On validating yr sbk, at step 3, the most important thing here is to see the system info in the command window,
Boot.img errors u see at the end IS A NORMAL PART OF THE VALIDATION in other words its what you're supposed to see. Correct me if I'm wrong but at that command window aren't u supposed to type: go

help

So I have the acer a500 with the stock ics and rooted. i was using my tablet just fine last night and later on went to use it again and now its stuck on the acer screen. i have tried the resets for recovery aND IT does not work. its still stuck on the acer screen. can anyone help me? please. my tablet is the gen2 when i received the ics update if that helps. and as mentioned it was fine until last night. is there a way i can reinstall it with the sd card? i would love the stock image if possible.

Wrong forum section.

nishka256 said:
So I have the acer a500 with the stock ics and rooted. i was using my tablet just fine last night and later on went to use it again and now its stuck on the acer screen. i have tried the resets for recovery aND IT does not work. its still stuck on the acer screen. can anyone help me? please. my tablet is the gen2 when i received the ics update if that helps. and as mentioned it was fine until last night. is there a way i can reinstall it with the sd card? i would love the stock image if possible.
Click to expand...
Click to collapse
Download a stock acer image and place it on a MicroSD under the name of update.zip then boot into recovery
But yes it is the wrong forum section - should be in Q&A doesn't bother me too much but it irritates devs because it's the development forum
Sent from my Iconia A500 using Tapatalk 2

ok
hi, thank you, please im not good at this. can you tell me a link for the stock? and tell me how do i boot it?
thank you

so can anyone direct ne to a sstock zip file of ics for the gen2 acer a500 tablet that works. i have no idea how my tablet got messed up. its stuck on the acer screen. ive tried so many things. i have tried the reset pinhole button, i have downloaded a lot of zip files or roms and tried to do the volume, power button and all i get is a robot with red triangle. i cannot use usb because my computer wont read it not even after downloading drivers. anyone help me please?

nishka256 said:
so can anyone direct ne to a sstock zip file of ics for the gen2 acer a500 tablet that works. i have no idea how my tablet got messed up. its stuck on the acer screen. ive tried so many things. i have tried the reset pinhole button, i have downloaded a lot of zip files or roms and tried to do the volume, power button and all i get is a robot with red triangle. i cannot use usb because my computer wont read it not even after downloading drivers. anyone help me please?
Click to expand...
Click to collapse
I'm not sure what may have happened but the easiest way to fix your tab is to downgrade back to HC using an acer utility called an "EUU". you will need your cpuid for this so i hope you have saved it somewhere.
Look here for 'jazzyjames' tutorial How to rollback to HC - for instructions on how to do this and a link to timmydeans HC EUU - also take a look thru my cpuid post (link in sig) for loads of info and links and even how to get yr cpuid if u dont have it

thanks i tried it and follow instructions numerous times. evry time i get to the step where it says "entering acer download mode on my tablet" on the EUU program on my laptop it says it "failed" so i try and try again with the same results. im running out of options. i dont know what to do.

maybe give this a shot. I've never had to use it myself but it's probably worth a shot.
How to unbrick your tablet -
http://forum.xda-developers.com/showthread.php?t=1699277

oh heck that doesnt sound too good, i've not heard of the actual EUU "failing" guess thats the result of the usb issue you spoke of!
The "update.zip" method, you have 2 choices here See this thread for all the Official Acer Stock Roms - Ensure you download a "Full" rom and not just one of the update packages....instructions are in the first post...
You need to extract the update.zip and it may need to be decrypted as I said instructions for all this are in the OP!!
method2 - I've tried this once!! I got pretty frustrated real quick. Its a buggy chinese rom - took me a good hour to finally get into flashing a recovery, but it did work and plenty of others
have posted success with it... drkalo has a guide right here
Failing that m8 yr options are very, very few...
Try on a different computer so we can rule that out...or not!
or try to troubleshoot the usb issue....there are the only 2 ways via sdcard or pc/usb...
thinking about it now, in your post you said
"i cannot use usb because my computer wont read it not even after downloading drivers. anyone help me please?"
Not sure I follow, wouldnt have thought you'd get all that way to download mode without USB drivers to begin with.
You have debugging enabled in settings and you connect your cable to your pc but your tab does not show up on your PC in Device Manager???
Are you still on the stock bootloader??what about recovery??

this is what comes up
this is what comes up after trying this methid

nishka256 said:
this is what comes up after trying this methid
Click to expand...
Click to collapse
So this window that pops up saying 'failed' and with instructions to go into apx mode - did u do this? what happened after you did it?
I haven't seen this particular error but normally with the downgrade process you do not have yr tab connected UNTIL you see the "cant detect your iconia tab" window (with similar instructions to enter apx mode manually) did you see this window at all? you do not enter your cpuid until AFTER you have put yr tab in apx mode and connected to yr PC, then the green status bar shows and then you should see "Congratulations".
To check you are in apx mode your tab screen is black and the power light is ON.
Now before you connect yr tab to yr PC open up Device Manager (pc) so you can make sure the apx/usb driver loads when you connect the cable - it will show under "USB Controllers". Once you can confirm the drivers are installed then you should be all good
The drivers are a bit of a pain as there are different ones for each different 'mode' of your tab i.e
USB driver that allows you to see the contents of yr tab from yr PC
ADB driver that allows yr tab and pc to communicate by sending commands to yr tab via yr PC
APX Driver which you normally only see while running HC, but yr PC can sometimes report an error with the "apx device" if the drivers have not installed properly
Acer Boot/Recovery Driver which NEEDS to be installed for any type of nvflash or EUU flash to be successful
Fastboot Driver if you have flashed bootloader v3 up this driver will load when you enter "Fastboot"
This is why folks have trouble with drivers and why we keep telling them "reinstall the drivers!!!" The Acer drivers from acer support AND the Google adb drivers which you can get from the first post of my cpuid thread (link in sig) the zip also has the fastboot drivers and saves you having to download the full android sdk. Having device manager OPEN while attempting any type of flash definitely helps you see whats happening - or not - driver wise...

Help not working iconia A500 after hard reset?

can some one help please. my son had put a password on my a500 and could not remember what it was, so used the buttons to do a hard reset and i got a error saying UNRECOVERABLE BOOTLOADER ERORR (0X19000008) and now it wont start and hangs on the acer logo.
its never being flashed with any rom or rooted,( never needed anything like that)
im quite new to all this guys and could with some help to fix it

mark845 said:
can some one help please. my son had put a password on my a500 and could not remember what it was, so used the buttons to do a hard reset and i got a error saying UNRECOVERABLE BOOTLOADER ERORR (0X19000008) and now it wont start and hangs on the acer logo.
its never being flashed with any rom or rooted,( never needed anything like that)
im quite new to all this guys and could with some help to fix it
Click to expand...
Click to collapse
ok i have flashed the a500 by this guied http://forum.xda-developers.com/showthread.php?t=1276227
all went well, the a500 restared and said please do not restart or reset. updae will finsh in the next 7mins.
and now the a500 is blinking on the andriod logo?

mark845 said:
ok i have flashed the a500 by this guied http://forum.xda-developers.com/showthread.php?t=1276227
all went well, the a500 restared and said please do not restart or reset. updae will finsh in the next 7mins.
and now the a500 is blinking on the andriod logo?
Click to expand...
Click to collapse
ok lets try this out,
power off your tab, hold the volume down and power button, continue holding both buttons until the tab load the acer logo. are you coming into recovery?
if so use the volume to go down to advanced, then wipe dalvic cache, then click yes, it will take a second or two. when the wipe is complete try goin back in the options to find reboot system. with any luck it may fix you
you should see a screen saying optimizing apps .
hope it helps :highfive:
scratch that^^ read your post abit more in depth and im assuming you must have recovery and have wiped dalvik while doin the above,.
try this method to install the v7 or v8 bootloader its the ics version and unlocked/patched im using v7 right now after i got a bootloop and error saying bootloader unverified.
http://forum.xda-developers.com/showthread.php?t=1622425
the area you wanna concentrate on is after step 6 do read the entire thread though and remember to always have your cpuid!!
ALL REPS GO TO CIVATO /BLACKTHUNDER THE A500 DEMI-GODS
Note: please read everything twice before performing any dangerous operations on your tab i will not be held responsible
STEP 6 INSTALLING ICS BOOTLOADER
Automated flashing tool
USING blackthund3r ATX flash tool , It makes it all a little easier !
You need help on this ! Here is a walk thru!
-download the APX-FLASH-Tool & Manager
-Download one of the V8 unlocked bootloader apx flash packages combined with a recovery of your choise.
V8-pubA50._public_recovery.a500apx
V8-Thor_1.7.3_recovery.a500apx
V8-TWRP_2.1.3_ICS_recovery.a500apx
- Firts you do the Steps 1-2-3- 4 of the main guide !!
-1-Reboot your tablet and make sure on your tablet: "Settings" -> "Applications" -> "Development" -> "USB debugging" switch on.
-2-Now start the "A500APXFlash.exe" , the tool will start .
-3-When it askes for your SBK you need to type it in , the v0.4 APX flash tool will give your SBK automaticly !!
-4-Now you select "Use an A500 APX Flash Tool Package.(.a500apx)
-5-Select the package that you want,(you click on the right arrow to continue)
-6-Now you can select "Manual Method" or "Automatic Method". (I always pick Automatic)
-7-Click on "Enter APX Mode" (now it will do his thing)
-8-When it says "Done! press to run again" (even if it says on the bottom of the app "no apx mode devices are connected") you click on the right arrow to continue.
-It will ask if you are ready (click yes if you are)
-Let the app do his thing and wait !!!!!! Until it says "Done! Press and hold power to switch off then power back on!"
Optional A500MANAGER
What does it do :
· One-click APX Mode entry
· One-click Recovery Mode entry
· One-click fastboot entry for patched bootloaders
· Instant logcat viewer
· Instant dmesg Viewer
· Function which dumps the dmesg to a text file on the desktop
· Serial number extraction to make SBK calculation exponentially easier
· Links to ICS Root, A500 APX Flash Tool and two download links (Acer and my mirror) for USB Drivers
· Shows what mode the tablet is in at the bottom

thanks for trying to help m8. the a500 does not turn on so how can i switch on usb debugging?

mark845 said:
thanks for trying to help m8. the a500 does not turn on so how can i switch on usb debugging?
Click to expand...
Click to collapse
erm well mate...u dont, you enter apx mode manually with the reset button and power button.
like i said read the whole thread buddy :silly:

Gotcha mate. So APX mode is like USB dubugging right?
Time to read.
Ill post back.

mark845 said:
Gotcha mate. So APX mode is like USB dubugging right?
Time to read.
Ill post back.
Click to expand...
Click to collapse
im not the best but from i know and understand =
apx mode is like the base programming/flashing state for making changes to your tabs guts/ loading software/os,.
usb debugging is for locating/extracting/uploading information to a system with already loaded software/os
you would need usb debugging to let the flashtool automatically set the tab into apxmode/ as doin it manually can be a hassle, but since you cannot turn usb debugging on to use that feature of the tool you should be ok to manually power into debugging and continue with the guide
tip: i learnt the 1-week till 3am way, you must have the usb plugged to enter apxmode.......or is it the other way around? or is it the charger? lol i cant remember srry
note: yes bruuu read, read, read, these steps are very dangerous to your tab if performed incorrectly. check everything, even look further down the threads to see what problems and solutions others have run into before flashing anything.
let us know how your doin and hopefully we're have it live n kicking again soon

ok im in APX mode. i start the manger and it asks for the SBK.
If i red this right the tool should get the sbk for me?
-3-When it askes for your SBK you need to type it in , the v0.4 APX flash tool will give your SBK automaticly !!
but the tool does not give me it?

-STEP 3=Now go to vache's site to get your SBK
you put your cpuid in and it gives you your sbk
these steps are further down the page (i know its set out weird)
How to get my CPUID ?
On HC Rom or HC bootloader (3.01) or you got a old nandroid backup do this to get your cpuid
-You can find your "cpuid" in one of your "nandroidbackups" that you made with cwm (look on your external SD/clockworkmod/backup=uid.txt ). It's the uid text you are looking for.
-Or when you connect your tablet and type in adb devices in cmd you get your cpuid
-Or usbdeview see more info here , thanks to dibb_nz
ON ICS ROM or ICS booloader (0.3.11 or 0.3.12) do this to get your cpuid:
Or you Install and launch Android terminal app on tablet. Run the following command: dmesg>/mnt/external_sd/dmesg.txt
Open up dmesg.txt (will be stored on your external SD) and look for androidboot.serialno. That is your CPUID.
Or try the following to get your cpuid (thanks to japinder)
-Reboot the Tab & just use the command 'dmesg | grep androidboot.serialno' (without quotes).
It displays the cpuid there & then. No extra lines, no need to save to file & then search. If the Tab hasn't been rebooted in a while, then the line containing 'androidboot.serialno' entry is lost/overwritten, so it won't even be there in the 'dmesg' output. Running the above command after a fresh reboot will always yield the result in an easier way.
so when you got your cpuid go to vache's site put it in and get your sbk, u can use the relative step in the thread to check your sbk is correct if you feel the need.
Enter it into the a500flash tool download a500
flashtool
click arrow
then select a ".a500apx" package u can get one here : skrillax BL's
Im using the v7
click arrow the tool should then do its thang! when it says pass/complete/get me a beer just restart your tab and it should be good to go.,
these are the steps i took on my tab when i had a unverified bootloader error and it fixed it all for me,... but i can not be taken responsible .....your tabs not working anyways so eh lol

Thanks for all your help.
Looks like its just a brick as i have no backups what so ever and it's never being rooted and it won't boot what so ever :crying:
Thanks mark

but it should work with the guide above?
after everything if you dont want it ill take it off your hands or a good price?

I really would like to get this up and running again but i just can't see how. Ive spent the last two days reading as many threads as i can and i can't see any way to fix this and it's doing my head in........
Keep reading on......

Do i still need my cpuid if I'm downgrading to a stock rom?

mark845 said:
Do i still need my cpuid if I'm downgrading to a stock rom?
Click to expand...
Click to collapse
its always good to have cpuid, and i dont think you can go back to stock rom unless you follow the guide and get recovery

NvFlash USB write failing

Hi
I have a badly bricked A500 I am trying to get up and running again. I have an 11 digit CPUID but not a 16 digit one. I did have it in a text file on my SD card however it seems to have been scrambled
Using the Power/Volume + combo, It will not load any update.zip proceeds and then hangs at "Booting recovery kernel image" the White on Black Acer logo is displayed.
Using Power/Volume - combo has no effect - Just freezes with white on black Acer logo
I can go into ATX mode via the Power/Reset combo and the Acer USB drivers are installed on my Windows 7 machine and when connect windows says an ATX device is connected.
But here's where my troubles start...
I have tried APX flash but it fails without giving a specific reason
I have tried using A500 manager but it fails to change modes or retrieve anything
I have tried HC_RollbackRom_3.2.1_Gen2_tdV4 but it fails
I have tried Nvflash but I recieve the following error msg on any command - "rcm Version OX4", "Command send failed (USB write failed)"
It would seem that even though connected by USB in ATX mode, my computer is unable to talk to the Pad - does anybody have any ideas what steps I can take to get out of this mess.
Any and all help appreciated

subzone said:
Hi
I have a badly bricked A500 I am trying to get up and running again. I have an 11 digit CPUID but not a 16 digit one. I did have it in a text file on my SD card however it seems to have been scrambled
Using the Power/Volume + combo, It will not load any update.zip proceeds and then hangs at "Booting recovery kernel image" the White on Black Acer logo is displayed.
Using Power/Volume - combo has no effect - Just freezes with white on black Acer logo
I can go into ATX mode via the Power/Reset combo and the Acer USB drivers are installed on my Windows 7 machine and when connect windows says an ATX device is connected.
But here's where my troubles start...
I have tried APX flash but it fails without giving a specific reason
I have tried using A500 manager but it fails to change modes or retrieve anything
I have tried HC_RollbackRom_3.2.1_Gen2_tdV4 but it fails
I have tried Nvflash but I recieve the following error msg on any command - "rcm Version OX4", "Command send failed (USB write failed)"
It would seem that even though connected by USB in ATX mode, my computer is unable to talk to the Pad - does anybody have any ideas what steps I can take to get out of this mess.
Any and all help appreciated
Click to expand...
Click to collapse
11 digit CPUIDs aren't truly CPUIDs - they are android device IDs which do not apply here. Take a look at the SKB recovery thread to recover the CPUID from APX Mode. You can then convert CPUID => SBK using http://a500bootloaderflash.tk/sbkcalc/

Hi BlackThund3r
I did a search for an SBK recovery thread as you suggested and found this http://forum.xda-developers.com/showthread.php?t=1751978 (Had been doing a lot of searching for CPUID but never thought to look for SBK
Anyway that thread describes exactly my situation, It would seem it's my bad for being a windows user ha ha but I have used Ubuntu before.
I don't have time to get Ubuntu and try the steps suggested until later tonight but as the thread describes exactly my problem I am confidant it will work so thank you very much in advance.
I will reply back here with the result - Again thank you for your time and quick response.
Subzone

Sorry Guys but another A500 Bricked APX mode only

Hello,
I am another unfortunate user who has bricked his tablet. I installed Jue11 Ram Manager Plus and it asked to reboot my tab. On reboot it was bricked, flashing the android logo and not going any further. I have tried everything listed on the site to get my CPUID to no avail. have followed all instructions including trying to retrive using Ubuntu Linux, A500 Flash Tool, (which tells me it is in APX mode but returns a blank serial), NVflash gives a device not found. Any help? I am technically saavey on PC, Windows and the like, but fairly new to tablets.
A little more info, using A500 Manager it reports a500 in APX mode then acts like it is retrieving the serial but comes back blank. Nvflash reports device not found. Using Ubuntu gives errors but reports all needed packages are installed, (not a Linux Power User so could be an ID10T Error on my part).
Please, I appreciate any and all help.
hartgraves

hartgraves said:
Hello,
I am another unfortunate user who has bricked his tablet. I installed Jue11 Ram Manager Plus and it asked to reboot my tab. On reboot it was bricked, flashing the android logo and not going any further. I have tried everything listed on the site to get my CPUID to no avail. have followed all instructions including trying to retrive using Ubuntu Linux, A500 Flash Tool, (which tells me it is in APX mode but returns a blank serial), NVflash gives a device not found. Any help? I am technically saavey on PC, Windows and the like, but fairly new to tablets.
A little more info, using A500 Manager it reports a500 in APX mode then acts like it is retrieving the serial but comes back blank. Nvflash reports device not found. Using Ubuntu gives errors but reports all needed packages are installed, (not a Linux Power User so could be an ID10T Error on my part).
Please, I appreciate any and all help.
hartgraves
Click to expand...
Click to collapse
if u meant rom manager - our tab isnt supported, you'll need the patched BL before u can install a custom recovery
if nvflash is reporting device not found then check your data cable and/or that the acer usb boot recovery is installing from apx mode. You may need to manually install it by pointing it to the acer folder in program files/data depending which win OS u have...
try that and see how u get on...

dibb_nz said:
if u meant rom manager - our tab isnt supported, you'll need the patched BL before u can install a custom recovery
if nvflash is reporting device not found then check your data cable and/or that the acer usb boot recovery is installing from apx mode. You may need to manually install it by pointing it to the acer folder in program files/data depending which win OS u have...
try that and see how u get on...
Click to expand...
Click to collapse
Make sure you are using the mini usb cable and not the full size..

Try this for a possible fix
http://forum.xda-developers.com/showthread.php?t=1823583