Screen freeze when incoming call has come - Galaxy S 4 Q&A, Help & Troubleshooting

Hello.
From 2-3 weeks I have random problem with incoming call - screen not respond when call screen is shown, I cannot answer, but when call is end - touch is working ok. This not happen always, and I not have any other problems with touchscreen, not any system or rom modifications in this time. How to fix this? This maybe problem with app? I suspect Facebook Messenger App - I saw that when chat bubles are active I cannot answer, but I'm not sure that app is the problem. Any ideas?

Layio said:
Hello.
From 2-3 weeks I have random problem with incoming call - screen not respond when call screen is shown, I cannot answer, but when call is end - touch is working ok. This not happen always, and I not have any other problems with touchscreen, not any system or rom modifications in this time. How to fix this? This maybe problem with app? I suspect Facebook Messenger App - I saw that when chat bubles are active I cannot answer, but I'm not sure that app is the problem. Any ideas?
Click to expand...
Click to collapse
If you suspect that facebook is the cause simply uninstall it and check out,
If problem persist try factory reset.

Otherwise try to flash a stock rom and sees if the problem still excist

Related

Help! XDA2 doesn't respond to incoming calls

Hi,
Recently I have noticed a problem with my XDA II. When an incoming call comes in the phone does nothing. No ring or incoming call message on the screen. If I call my phone from my land line it rings and rings and never even goes to voice mail! If I press the answer button while doing this, the XDA2 suddenly starts ringing for a second and then it goes to voice mail. The phone then reports I have missed a call. If I then press the answer button to make a call, the phone goes haywire and plays the "missed a call" sound 3 or 4 times and then flashes the led. If I clear the missed call report and press the answer button again it does the same thing again.
If I soft reset the phone it is ok again, but eventually this problem comes back again.
It has only recently started doing this. The first time I noticed the problem was when I was setting up a photo contact for the first time. I have since retored an old sprite backup from what I believe was before the problem started but I am still seeing the same issue. I tried disabling IA_Callerid process on boot and a few other processes (down to 16 processes) but this hasn't helped either.
The main apps I have running are :
SPB Pocket Plus
GPRS Monitor
Wizbar Advance
XCPUscalar
Resco Keyboard
PIEplus
Has anyone else seen this problem before or know what could be causing it? Its totally weird. O2 support didn't have a clue either. I really don't want to have to hard reset my phone and install everything again :?
Many thanks,
Richard.
Do uninstall Wisbar, and possibly try their latest beta' release.

universal call answering delayed..

whenever i click the recieve calls on my universal, i'll click the answer button.. and realize that it takes a lil longer for it to actually connect the call..
anyone here have the same problem here? any solutions??
tend to find it depends on:
1. THe phone skin you are using
2. Ring tone specific to each user
3. Caller id picture displays
4. Large ring tones
5. Other apps running simultaneously
6. How long since your last rom update
I think you will find that everydody experiences a 1 second to 2 second maximum delay
I am havin d same prob
Disable the skin on the dailer, and use a windows default ringtone. And a lot of free memory is always a plus
how to disable the dialer skin?
I believe it can be done here:
HKEY_LOCAL_MACHINE/Security/Phone/Skin
Then look for the DWORD "enabled" set it to 0
I am not sure about this though!!! You have to check google (like I did, and found this: http://www.buzzdev.net/index.php?option=com_simpleboard&Itemid=59&func=view&id=5075&catid=36
I have the same when I get a call, but I can live with that. My problem lately has been that when I get an incoming call my entire device freezes. I can press whichever button I like, but nothing works except a soft reset and then I would have missed the call. Has anyone else had this too? I hope it doesn't happen too often or else I send it off for repair (I pay insurance for a reason).
ng said:
I have the same when I get a call, but I can live with that. My problem lately has been that when I get an incoming call my entire device freezes. I can press whichever button I like, but nothing works except a soft reset and then I would have missed the call. Has anyone else had this too? I hope it doesn't happen too often or else I send it off for repair (I pay insurance for a reason).
Click to expand...
Click to collapse
jup, mine sometimes starts vibrating and just doesn't stop.
Soft reset is the only way to get my phone working again
ng said:
I have the same when I get a call, but I can live with that. My problem lately has been that when I get an incoming call my entire device freezes. I can press whichever button I like, but nothing works except a soft reset and then I would have missed the call. Has anyone else had this too? I hope it doesn't happen too often or else I send it off for repair (I pay insurance for a reason).
Click to expand...
Click to collapse
I have the same problem. When the MDA is open, everything works fine. But when the lid is closed, the mda freezes after an incoming call and softreset is the only solution. Any ideas about that?

Sound Problems with 02 HTC Wizard

hey all
Was listening to muzak on my WM5 O2 HTC Wizard like always..i noticed that i didnt have any system sounds after..like clicking on anything..usually get some sound..looking into it more..found i didnt have any sound at all from anything..even when i tried to make a call i couldnt hear the other person..no sounds when tried to force some sort of sound like trying to play the ringtone i have in sounds area on the unit..it worked fine before..what the feck has happened to it..anyone come across this problem ? oh forgot that i have even performed a hard reset on the unit few times and damn sound still didnt come back
hope somone can shed some light on it
thanks all
Same Problem
Dear all;
I have faced the same problem with my I-mate jasjar. While working with anything the sound is off and nothing can be heard, also the turn speaker on cannot be pressed (or can but doesn't work).
Also i have problems with sms delivery that whenever i receive sms the phone stop working and hang.
anyone knows how to fix this, knowing i am freeing up all the rom and working all application on the SD card.
I've had this problem several times, am on my 4th handset after 3 warranty replacements.
No idea why.
SMS "hang"
sadawy said:
Also i have problems with sms delivery that whenever i receive sms the phone stop working and hang.
Click to expand...
Click to collapse
Sadawy: I had a similar problem on my K-Jam (HTC Wizard). What seemed to happen was that the Messaging app would fire up as if to receive a new message and simply lock there. I could exit the app but it would keep coming back. Technically it wasn't a hang, but the messaging app being stubborn.
I ended up narrowing it down to when people were sending me MMS messages, and my MMS folders being missing from the Messaging app. Molski's MMS folders CAB hepled me fix the problem.
Don't know if that's your issue, but thought I'd throw it in there.

JASJAR Crashes on some incoming calls

I thought this was only a ROM issue as I was using a ROM that seemed to have many problems with it other than this, but when I changed to another ROM, the problem still persists.
The problem is that sometimes when I get incoming calls, the phone will just vibrate and crash with no backlight on the screen and only showing the Incoming Call bubble with the caller ID in it. I'm not exactly sure what the people calling receive, I think they just get silence, no ringing tone at all.
I'm wondering if anyone else has had this issue or if it's just me.
I also have this once in a while. Mostly, when I didn't reboot my Qtek for several days. The device freezes displaying the Incoming call bubble and it keeps vibrating until I reset it. I guess the caller gets the busy signal or gets re-routed to voicemail.
Cheers,
-mARKUS
the same here...sometimes freezes and show "incoming call" if i dont reset for few days.. i got used to that
same here. any idea for a solution?
poedgirl said:
I thought this was only a ROM issue as I was using a ROM that seemed to have many problems with it other than this, but when I changed to another ROM, the problem still persists.
The problem is that sometimes when I get incoming calls, the phone will just vibrate and crash with no backlight on the screen and only showing the Incoming Call bubble with the caller ID in it. I'm not exactly sure what the people calling receive, I think they just get silence, no ringing tone at all.
I'm wondering if anyone else has had this issue or if it's just me.
Click to expand...
Click to collapse
Hi
First of all wich ROM are you using that causes crash?
I had this issue in almost all ROM´s for UNI when I had installed HTC Home
Finally I tried Tomal´s v7.6 and all problems gone
Hope this helps
Cheers
orb3000 said:
Hi
First of all wich ROM are you using that causes crash?
I had this issue in almost all ROM´s for UNI when I had installed HTC Home
Finally I tried Tomal´s v7.6 and all problems gone
Hope this helps
Cheers
Click to expand...
Click to collapse
yea ur rite had this issue in tomals v7.6 also but when i uninstalled htc home it was ok after that.

[Q] Viber speaker phone always on -[ROM]【5.0】Google Play Edition【LRX219】-12-24-2014

[Q] Viber speaker phone always on -[ROM]【5.0】Google Play Edition【LRX219】-12-24-2014
@Danvdh and team
Simply thank you for this gift. I have on issue with Viber app that I like to share:
I am using the ROM from this page:
http://forum.xda-developers.com/showthread.php?t=2557353
Clean installed with TWRP with phone setup as new.
1. When I call someone through viber app and or receive a call through viber, speaker phone is always on and I cannot turn it off. Has anyone else have this issue and resolved it or is it some settings that I may have mistakenly ticked off?
See the attached screen shot of the viber call and you will notice that the speaker icon it greyed out and it is always greyed out. I cannot turn it off as it is greyed out.
Please help????
Apologies to bump my post here.. this is an issue here and I am hoping some one can help me. Any viber call is always on the speaker phone. How can I make viber call normally please.
Mobile phone calls work perfectly,
quick workaround
hannah187 said:
Apologies to bump my post here.. this is an issue here and I am hoping some one can help me. Any viber call is always on the speaker phone. How can I make viber call normally please.
Mobile phone calls work perfectly,
Click to expand...
Click to collapse
Hello, hannah187. I had the same issue. Just reinstall Viber and the problem will be gone. I just don't know for how long.
I'm a bit worried because I've never had such problem with the stock ROM. It's important to keep this topic alive until we have a real fix.
Thanks.
rlauritzen said:
Hello, hannah187. I had the same issue. Just reinstall Viber and the problem will be gone. I just don't know for how long.
I'm a bit worried because I've never had such problem with the stock ROM. It's important to keep this topic alive until we have a real fix.
Thanks.
Click to expand...
Click to collapse
First of all, my issue is fixed now but strange fact is I did not reinstall viber. It's just fixed now. I understand that code does not lie so perhaps I have changed some settings which may have fixed it but honestly I do not know.
I know that when I did a clean install of this ROM, viber was working correctly and I have checked it. After couple of days, I can no longer make viber call through ear piece. I only can use speaker phone.
I do not think I have changed any settings, but viber now seems to work as expected and I can make viber phone calls normally as well as through speaker phone. I do not know how this has happened.
Well it seems that I have spoken too soon. From last night, viber speaker phone icon is again greyed out, in other words, I can only make the Viber phone calls through the speaker phone and no ways to disable it. Back to square one.
Happy New Year, @Viber Team!
???????????????
funny that ...is that going to fix it
Hi.
I have similar issue with the latest version of viber at my samsung galaxy s4 i9505 android 5.0.1
When i receive or make a call with phone NOT viber the speaker turns on itself until i press the speaker two times so i hear the call not from the speaker.
I understand that it was viber fault because when i completely uninstall the viber never had this issue again.
So is there any solution so we can have viber installed without that kind of issues?

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