Hi I have a problem with the Zuk Z1. While one understands me when not on a call. It creates too much noise and short aufsetzter there also. Now I have a few times put the firmware from scratch. And the latest version updated. Unfortunately, nothing has worked. I also have no option in the call position, for example, for you Noise Reduction. For other phones, there should be a problem with active noise cancellation. I tried to change the Phone.apk, but no success has brought. When retrieve via WhatsApp or recording apps but it works in the best quality. Anyone here can help?
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Hi
Is this issue allready raised?
During a phone call I can hear a significant background noise like if it would be a "not good" connection. But my counterpart is hearing me quite nicely.
The noise is there IF I call somebody than it is significant and realy to loud to "overhear" it.
On the other side if a get a call, there is nearly no noise at all.
All testing was done with 2 different phones and alwasy the same counterpart
Therefore I hope that this could be influenced by a better finetuning of the firmware/radio.
any idea - trick - recommendation?
Best regards,
dingolino
i'm having the same problem.
Whenever I call someone, I can ear a low noise similar to radio static in short bursts...
Haven't noticed if the same happens when i'm receiving a call so I will have to test this.
Check this please :
http://forum.xda-developers.com/showthread.php?t=591011
Radio interference kind of noise in the handset speaker when on a call..
I have a similar problem on my HTC Desire Z. I got this phone 2 days back in New Delhi, India from a HTC dealer (no worries about the source here). I'm using it on a GSM network (Vodafone). Its a beauty, with excellent call quality and clarity, superb screen resolution and colors, great speed and very good build quality.
But for one single nagging issue...
When on a call, sometimes, the handset speaker starts giving a soft dull crackling sound.. radio interference (like the one you hear when you bring a handset close to unshielded speakers). It stays on and may or may not go away during the call. Sometimes this noise is not heard at all. I have tried changing locations, holding it at different angles, switching off all wireless (blue-tooth and WiFi), using another network's SIM card and played around with all the settings and options within the handset (like turning off cell broadcast, selecting 'GSM Only' network etc).
But the problem remains.
This noise is not there when I use the headset. Its also not there when I use the speakerphone (when using the speaker phone, the device uses a second speaker and not the regular one on the front of the handset).
Even though I plan to write to HTC today and try and get a replacement device, I thought I will try looking for a solution too (though there are hardly any leads on this on the internet). Does anyone else with a HTC Desire Z face this problem, of radio interference sound on the handset speaker?
If anyone knows of a solution, please do let me know. Thanks in advance..
So the phone was working fine for a few days. All calls were clear, however today when I got home and made a call the call was not clear and had a background noise that sounds like a shower. All subsequent calls I make have this background noise and I tried rebooting the phone, putting my sim card in another phone (call was clear on other phone), and tried factory resetting the nexus. The noise still persists.
I was wondering if anyone else experienced this problem and what you would suggest I do. Thanks
edit: Sorry if I wasn't specific, the noise comes in from the earpiece and speakerphone. So it's what I would hear, not the other person. The other person on the line hears me fine without the noise.
EDIT #2: Lol nvm, a reboot fixed the problem.
EDIT: I read Goten's post again, and apparently my problem isn't like his. His problem is with the earpiece and speakerphone being noisy. The problem I'm experiencing is that the person on the line hears a noisy sound during calls.
Does anyone else have this problem?
I noticed that after the update to GRI40 2.3.3 (not sure if it started before that), people are saying that they can't understand me. It's exactly like what Gotenn described. I tested it myself and it sounded as if there's a lot of background noise, kind of like you're near a waterfall or something.
I've downloaded a voice recorder called Tape-a-Talk and my voice recordings are crystal clear, so I'm pretty sure the mic is still fine. Could there be a problem with the noise cancellation mic? Or is this a software problem? I've tried making a call using the handsfree set to make a call, and it sounded good. When I remove the handsfree from the 3.5mm slot, the sound became bad again.
I'm running stock gingerbread 2.3.3 GRI40 on my Nexus One. It was rooted (without unlocking bootloader) when it was on Froyo. It's not rooted on gingerbread because I did not unlock the bootloader.
I appreciate any help that you can give, thanks!
Hello All
I bought myself an Asus Zenfone 2 Laser Ze550KL a couple of weeks back.
An overall good phone. But I am facing an irritating issue.
The phone's microphone does not work from some point onwards. Once this happens, when attending(or making) a call, the other person wont be able to hear me.
I am not sure whether its a hardware issue or a software issue. Because once I restart the phone everything is perfect once again. After maybe a couple of calls, the problem resurfaces.
I read in multiple forums of this issue (even in Zentalk) , but nobody has a clean solution. Some of the solutions were -to disable Ok Google Detection, to enable call recording, to switch to loudspeaker, to reboot the phone and so on.
Enabling loud speaker works for me. When I realize the other person cannot hear me, I switch to loud speaker and then he is able to hear me.
Did anybody come across this issue? Is it a software issue? Any help/ideas/suggestions would be nice.
I am hoping its a software bug which will be hopefully fixed in the next system update or so.
Thanks
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
CKtheProblem said:
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
Click to expand...
Click to collapse
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
To OP,
This is for most of the guys. It's a software issue, dont worry, Just update to latest update. Which happened to me the same, and solved when i updated some random OTA update fix by asus. So the current version on my phone now is LRX22G.WW_user_1.15.40.639_20151029044030520_201505210103
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Hi I too have this same issue. I believe it is a faulty model from Asus! I had serviced my mobile last month and the Subboard assembly has been completely changed by those people but still I face the same issue. . Hope I will throw away this bulsh**t soon. Asus not willing for replacement too I argued so many times which is just waste of time. Totally a waste of money and time.
Microphone issue
I am also having same problem once restarted phone is all fine...should i replace phone ??
Bought just 2 days back
Solution
Since you apply this solution the error has not returned to flicks: I cannot post the youtube link, but search the title: Solved: Asus Zenphone 2e mic problem by Jack Scorpion.
I have the same device with the same problem! It was neglible before, and it happened very rarely. But recently it had become worse and that thing happened to all the calls. Switching to loudspeaker works (loudspeaker mode disables the bottom mic and switches to top mic). I reset the device to factory settings (that thing wiped the internal memory too!) and since then, i haven't updated the 'ASUS Calling Screen' from the play store and everything works fine atleast till now.
hai friend try (ASUS ZenFone 2 Laser=ZE550KL (Z00L) software Image: 1.17.40.1234 for WW SKU only) this firmware from asus site or try system update form your mobile. thats old version runing firmware running on your mobile so thats a software problem. this a network issue in that old version asus team doing always best i am also have same problem in past month but my current update installed after working fine. so don worry friends
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Try disabling Audio Wizard app
I am also facing same problem. Suddenly the mic of my asus fails to work.
Solution
There is solution. Please post it on another forums after you will check it.
Just hold your phone in your hand in position, which will make sound to reflect directly into your voice microphone. This way you will make a difference in signal between voice and noise cancellation microphone. That's how voice cancellation technology works. I have got this result after one week of search for any effective solution. And did not find any useful info. So I have find a solution after some experiments.
Please post it to another forums if it will solve your problem.
Please help,
Samsung have returned my phone twice saying no fault found, but every time I make or receive a call there is no sound on the other end. The mic works for google search, video recording, voice recorder app etc, but as soon as I make a call no one can hear me at all. Any ideas welcome please before I end up selling it as faulty. Gutted and tearing my hair out!
Hey!
I have a similar issue with my S7. Microphone does not work only during the calls. Turning on speakerphone does not help (as it should when you have a broken bottom microphone) and also if I connect headset then the microphone from the headset works. In all other aps both (botom, top) microphones work (I do have stereo in video recording etc.). Did it happen to you after system update or when?
Cheers
A small update:
I have found that the issue is even more silly for me.
So I make a call and the person to whom I am calling cannot hear me. Then I connect a headphones, but ones without a microphone. And suddenly the microphone in the phone starts working. But the moment I disconnect them it stops.
Can you confirm this happening for you?
its old, but i have same problem. Now, I am trying to flash stock rom and see if it will work. After restart, I microphone works only once in call app, that it dont work. But i can record audio with it and in any other app it works. Idk what is the problem, but i want to find out
Since i bought the Samsung Galaxy S7390 i had a problem: when someone calls me i can hear him perfectly, but the other person is having serios problem hearing me. It sounds as i am in a barel or in a distance, the caller barely hears me. I tried Noise reduction cancelling enabling, no effect, i tried cleaning the mic from the phone, no effect, i tried restart, no effect, same problem.
When i am on a normal headphone or headset with bluetooth the problem dissapear for some time but, eventually, it reapears. The signal is poor inside or outside, even if in my zone others have no problem at all. At the beggining of the call the caller is hearing me very bad, then for a period of time it is ok, after that the problem reapers, it barely hears me when i am without a headphone.
What can i do about this annoying problem? Can it be solved? I am outside the guarantee period.