Hi guys ,i hope u can help me with this..
recently i just got the grand 2 like 2 months ago...when i tried to activate mobile data (of sim1) i had a problem ,it's not working,
I tried to trouble shoot the problem by changed apn's and stuff like that with the cust service,,nothing,
however,when i remove the 2nd sim the data of the sim1 ( which i want to activate) starts working ,I always make sure that sim1 os on wcdma and sim 2 mode is on gsm...i had sim 2 as clipped micro sim,however went to store and got a brand new micro sim to see if the clipped one was the problem ,nothing changed ,also swapped their position and placed sim1 in place of sim 2 and voice versa ,nothing happened same problem ,,,I also sometimes get a message saying:
the mobile network will be unavailable until you restart with a valid sim card inserted ,,and only the restart button available and u can't override it by pressing home key or anything so restarting in this case would be mandatory ,,that's why i chaned the 2nd sim card but nothing happened.
now i still can't get mobile data on my neww phone from sim1 and it's driving me crazy ,i think it's a software issue but am not sure cuz when i go to sim card manager and change the data service network to sim2 then put it back on sim1 ,some times the H+ appears and it works ,but not always and not for a long time,,,,,so the problem is between mobile data and dual sim functionality ,do u have this as a common issue ???,,please help
again ts steps i made:
1-re positioned sims in place of each other.
2-changed sim2 into an original micro sim instead of the clipped one i used to have.
3-i reset phone to factory defaults but same problem appeared
nero007 said:
Hi guys ,i hope u can help me with this..
again ts steps i made:
1-re positioned sims in place of each other.
2-changed sim2 into an original micro sim instead of the clipped one i used to have.
3-i reset phone to factory defaults but same problem appeared
Click to expand...
Click to collapse
I think it is a hardware issue. take it to the service center and insist on getting the issue sorted out as they will try to fob you off with some excuse or other.
all the best
schubeir
Roaming
nero007 said:
Hi guys ,i hope u can help me with this..
recently i just got the grand 2 like 2 months ago...when i tried to activate mobile data (of sim1) i had a problem ,it's not working,
I tried to trouble shoot the problem by changed apn's and stuff like that with the cust service,,nothing,
however,when i remove the 2nd sim the data of the sim1 ( which i want to activate) starts working ,I always make sure that sim1 os on wcdma and sim 2 mode is on gsm...i had sim 2 as clipped micro sim,however went to store and got a brand new micro sim to see if the clipped one was the problem ,nothing changed ,also swapped their position and placed sim1 in place of sim 2 and voice versa ,nothing happened same problem ,,,I also sometimes get a message saying:
the mobile network will be unavailable until you restart with a valid sim card inserted ,,and only the restart button available and u can't override it by pressing home key or anything so restarting in this case would be mandatory ,,that's why i chaned the 2nd sim card but nothing happened.
now i still can't get mobile data on my neww phone from sim1 and it's driving me crazy ,i think it's a software issue but am not sure cuz when i go to sim card manager and change the data service network to sim2 then put it back on sim1 ,some times the H+ appears and it works ,but not always and not for a long time,,,,,so the problem is between mobile data and dual sim functionality ,do u have this as a common issue ???,,please help
again ts steps i made:
1-re positioned sims in place of each other.
2-changed sim2 into an original micro sim instead of the clipped one i used to have.
3-i reset phone to factory defaults but same problem appeared
Click to expand...
Click to collapse
Hi.
I was searching for a solution for exactly the same problem.
I have the same phone as you and I get this to work if I select the option to allow Roaming, even though I fix the network operator to my provider's network. Strange but it should work.
Leifur.
m too facing the same prob in my grand prime 4g... i bought dis sum 10-15 days ago... plz help me to solve dis... othrwise i hv to use it as a single sim... any suggstion...plz help
Sent from my SM-G531F using XDA Free mobile app
Here is the best solution: I faced the same problem and fixed it doing the following...
First restart your phone, when you do that you will see the sim configuration settings screen appears at the boot time and allows you to choose which sim card to use for the Data Service Network... it has three options
1. Sim1
2. Sim2
3. Data service is Off
the third option is active and set by default which is why my cellphone was not working internet and i changed it to Sim1, and it worked perfectly so you have to try it again and again by changing the sim card in their slot... hope that helps!
my 4g on this phone is stopped working and there is so much hang problem in this phone, don't buy it, I did factory reset so many times in this phone to remove my problems but they remained as it is. I am writing about samsung galaxy grand prime 4G phone, model G531.
hello frnd i hv problem with my g7102 is not connecting to internet i have tried everything like mobile hard reset apn setting flash new roms but still data connection wont turn on but wifi is working please help guys
The only solution is to fix the hardware
My samsung SMG- 7102 network problem.when i start the mobile data then network are automatically no service pls help me
I bought this phone few weeks ago . Its a t-mobile carrier, but unfortunately , t-mobile does not work in my country. it works with the other sim perfectly but stuck on 2g only even if i change the network modes in the settings, meanwhile my network provider has a 4g network working on other phones, Please help.
also , when i try to view phone information by entering short code *#*#4636#*#* , it pops up a message that " the application does not work on this device. what can be the problem ?
PLEASE HELP ... tHANKS
I'm having problem with a Asus Zenphone 2 Laser ZE551KL.
I'm from Dominican Republic. I bought this phone to use 2 sims. one for calling (ORANGE) and the another for LTE Data (TRICOM).
This is my history:
When the phone arrive i put my 2 sims cards to the phone and update to the lastest Android version available: WW_ 1.17.40.1234. After that i can use the sim card ORANGE for calling but the data sim cards isn't detected by the Zenphone. I tried with another TRICOM Data sim card with the same result.
Also, i tried with a sim card from another company (CLARO) ant it works. it was detected by the Zenphone.
Later, i flashed CM 13.0 for the Zenphone and i get LTE data using the TRICOM sim card but for a 1 minute or less. I mean, when the phone boot up it get lte data and show me the icon LTE indicating that is working but after one minute the signal turn off. I only get data for that short time.
Also i test the lte sim card on another zenphone Z00A and it worked perfect.
the problem is that when using stock rom the sim card for lte data is not detectec. when i use CM 13.0 Rom, the sim card lte is detectec for a minute and it get loss.
Any suggestion about it?
I would like to try changing the modem version, but i don't know how to do it.
Did you check your APN settings? Different companies use different settings. Maybe the ROM doesn't have them set for one or the other SIM
UPDATE - 25/10/16 - Gave phone to Samsung Service center and they have updated me today that they found the radio is corrupted possibly so they have asked Samsung to give them a confirmation to proceed with Radio firmware reloading which includes IMEI re-coding. There's a chance of even them getting the device bricked of course but lets see what happens.
Hello all,
I have SM-N910G with latest stock rom (N910GDTS1DPI1).
Was using this phone on Reliance Jio VOLTE since end July and had set network more to LTE only (sicne RJio only has 4g LTE coverage).
Last thursday morning I noticed the phone is not registered on network and on trying to troubleshoot further by switching to a different (Vodafone) SIM, realized that the phone is only able to register on GSM (2G) networks and Edge data works too.
Have tried factory reset (and reloading of stock ROM thru ODIN including NAND erase using PIT files too) to check if I can get the phone to work on 3g/4g but no use. Seems like this is hardware issue (radio gone faulty?).
The phone is 18 months old so out of standard warranty hence I'm not much hopeful that Samsung Service center will be of any help. Before I take this there, just wanted to check if anyone else faced such issue before and have managed to sort the same out.
Cheers and thanks in advance.
udewal said:
Hello all,
I have SM-N910G with latest stock rom (N910GDTS1DPI1).
Was using this phone on Reliance Jio VOLTE since end July and had set network more to LTE only (sicne RJio only has 4g LTE coverage).
Last thursday morning I noticed the phone is not registered on network and on trying to troubleshoot further by switching to a different (Vodafone) SIM, realized that the phone is only able to register on GSM (2G) networks and Edge data works too.
Have tried factory reset (and reloading of stock ROM thru ODIN including NAND erase using PIT files too) to check if I can get the phone to work on 3g/4g but no use. Seems like this is hardware issue (radio gone faulty?).
The phone is 18 months old so out of standard warranty hence I'm not much hopeful that Samsung Service center will be of any help. Before I take this there, just wanted to check if anyone else faced such issue before and have managed to sort the same out.
Cheers and thanks in advance.
Click to expand...
Click to collapse
Check your apn settings go to settings/mobile notworks and manually edit apn for you specific carrier.
Trex888 said:
Check your apn settings go to settings/mobile notworks and manually edit apn for you specific carrier.
Click to expand...
Click to collapse
Thanks but it's not an apn issue. The phone doesn't simply register on any 3g or 4g networks. Hence the thought that it's hardware issue.
same problem
Please if you get any solution do post here
As I am facing same problem but in my case
I am getting 3g & 2g signal & data also but not
Getting 4g volte to any sim I tried apn setting
Changing hard reset also tried reinstalling firmware
But no luck
Please somebody help us out
Thanks
prasadamb said:
Please if you get any solution do post here
As I am facing same problem but in my case
I am getting 3g & 2g signal & data also but not
Getting 4g volte to any sim I tried apn setting
Changing hard reset also tried reinstalling firmware
But no luck
Please somebody help us out
Thanks
Click to expand...
Click to collapse
What do you mean by not getting Volte on any SIM? It's only for Reliance Jio. For other service providers, you need to get a 4G SIM before you can use 4G.
My phone is now dead bricked and beyond repairs as confirmed by Samsung service center. I'm not spending 15k for motherboard change.
4g
I have idea 4g sim but when I insert it
My note 4 doesn't shows it it says no sim card
Insert sim when I put Jio sim I get no service/ Jio 4g
Emergency calls only signal when I tried bsnl 3g
& Tata Docomo 3g sims both sims getting network
Signal & I can call also but when I tried to connect to internet by using these 3g sims my mobile connects and switchs off suddenly I have to pull out battery or connect to charger to start the mobile
This is my problem
prasadamb said:
I have idea 4g sim but when I insert it
My note 4 doesn't shows it it says no sim card
Insert sim when I put Jio sim I get no service/ Jio 4g
Emergency calls only signal when I tried bsnl 3g
& Tata Docomo 3g sims both sims getting network
Signal & I can call also but when I tried to connect to internet by using these 3g sims my mobile connects and switchs off suddenly I have to pull out battery or connect to charger to start the mobile
This is my problem
Click to expand...
Click to collapse
That's weird indeed. Have you ever tried any custom Roms or rooting because of which your Knox status would have tripped? In any case it's worth taking the phone to nearest samsung service center. They charge just 200 bucks to inspect the issue and another 200 to reload the software if needed. But in my case it was hardware fault so they couldn't do anything.
note 4
udewal said:
That's weird indeed. Have you ever tried any custom Roms or rooting because of which your Knox status would have tripped? In any case it's worth taking the phone to nearest samsung service center. They charge just 200 bucks to inspect the issue and another 200 to reload the software if needed. But in my case it was hardware fault so they couldn't do anything.
Click to expand...
Click to collapse
I haven't tried rooting yet and by the help of
A local mechanic who is a good friend of mine
And has a free entrance in local care center
We both went there and the care center gay
Tried to flash the mobile but no success now he says
That we should officially send the mobile to
The care center in a bigger city or like Mumbai
Where there are experts to tackle such weird problem
prasadamb said:
I haven't tried rooting yet and by the help of
A local mechanic who is a good friend of mine
And has a free entrance in local care center
We both went there and the care center gay
Tried to flash the mobile but no success now he says
That we should officially send the mobile to
The care center in a bigger city or like Mumbai
Where there are experts to tackle such weird problem
Click to expand...
Click to collapse
All the best mate. Just remember that they will ask you to sign up for Dead Brick risk which means you're OK if device goes dead during software flashing. The only way to get device working again is to replace motherboard which costs around 15k.
note 4
udewal said:
All the best mate. Just remember that they will ask you to sign up for Dead Brick risk which means you're OK if device goes dead during software flashing. The only way to get device working again is to replace motherboard which costs around 15k.
Click to expand...
Click to collapse
Thanks a lot for your advice I know that
That's why I am trying out side support
Let's see what happens
Again thanks for your cooperation mate
Hey i have the same Problem. i tried, reseting, other custom roms and much more but i dont solved the Problem.
I've got a very weird issue with my Galaxy S8 (SM-G950FD)
After working fine for about 1.5 years on the network it suddenly wasn't able to make and receive calls anymore on the Lebara (Vodafone) network in Australia.
The issue spontaneously disappeared a few hours after it first surfaced but reappeared and has not gone away since.
Internet and Txt/MMS are working normally. But when someone calls me it goes straight to voicemail and when I call nothing happens for a minute or so and then it "disconnects" but no tone
When I go into the phone app and try to retrieve settings like caller ID and/or forwarding it gives the following error:
Failed to read data
Something went wrong. Check your
Sim Card or network connection,
then try again
When I insert the sim into an S7 it's working. When I insert the sim from the S7 into the S8 (Optus network) the S8 works as well.
I've performed a factory reset (without restoring the settings)
I've gotten a new sim and Lebara has ported the number to it but that didn't help
Being a dual sim I've tried using the shared sd/sim slot but same issue.. data/mms/txt working no voice.
I've tried copying the apn settings the S7 displays with the Lebara sim to the S8 but that didn't help either.
I've now used Odin to flash the phone back to the Oreo version with the December 2018 security update and that didn't help either.
Any other ideas?
Thanks
I've managed to narrow down the issue a bit.
Also went out to purchase a Vodafone Pre-paid sim. That one didn't work either at first but after some troubleshooting with support of Vodafone we've found out that the S8 doesn't connect to the 3G network of Vodafone Australia.
When I have the SIM of another provider in there and limited the network mode to 2G/3G autoconnect the phone just finds the 2 other networks on 3G (AFAIK 2G has been phased out).
I've tried to get into the advanced service mode but this doesn't seem to be possible anymore.
Is there a way to try to see which bands are active on the S8 and better yet enable them all?