new to nexus 6p. question about service on tmobile - Nexus 6P Q&A, Help & Troubleshooting

hi there, i am a new owner of the 6p and have a few questions regarding tmobile.
does wifi calling/VoLTE work with the 6p out of the box? and how do i check that it is working?
and also, how do i check if i am on band 12? thank you

xddawg said:
hi there, i am a new owner of the 6p and have a few questions regarding tmobile.
does wifi calling/VoLTE work with the 6p out of the box? and how do i check that it is working?
and also, how do i check if i am on band 12? thank you
Click to expand...
Click to collapse
Under cellular networks its a setting called enhanced 4g lte. That is what enables volte. *#*#4636#*#* will take you to a menu to check bands and other stuff.

xddawg said:
hi there, i am a new owner of the 6p and have a few questions regarding tmobile.
does wifi calling/VoLTE work with the 6p out of the box? and how do i check that it is working?
and also, how do i check if i am on band 12? thank you
Click to expand...
Click to collapse
WiFi calling and VoLTE both work out of the box on T-Mobile. You can download the LTE Discovery app which will tell you what band you're connected to

Enhanced 4G LTE Mode (VoLTE / HD Calling) works!
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Wi-Fi calling works!
Visual Voicemail works!
Band 12 on T-Mobile after 6.0.1 update works!

Another quick question. My LTE becomes a H when making phone calls. Is this normal? And what apn are you guys using. Thanks

xddawg said:
Another quick question. My LTE becomes a H when making phone calls. Is this normal? And what apn are you guys using. Thanks
Click to expand...
Click to collapse
Woops hit the thanks instead of quote.
What network?

XxMORPHEOUSxX said:
Woops hit the thanks instead of quote.
What network?
Click to expand...
Click to collapse
Tmobile

xddawg said:
Tmobile
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Click to collapse
Sry. Didn't actually read. I just saw a new post and did not connect that you are the OP. Lol
Its an issue. http://forum.xda-developers.com/showthread.php?p=64227798

I am on fi now, but the first day I had the phone I put my tmo prepaid sim in. Noticed in the APN, the setting APN type was : default,supl
On my previous t-mobile branded phones the setting has been:
APN type: default,mms,supl
Not sure if it matters or resoved any problems, but I edited mine to match.

xddawg said:
Another quick question. My LTE becomes a H when making phone calls. Is this normal? And what apn are you guys using. Thanks
Click to expand...
Click to collapse
If I am on LTE with VoLTE, I stay on LTE. If I am on HSPA+, I drop to Edge while on a call.
Not all LTE towers support VoLTE yet. Find someone else on T-Mobile with a VoLTE and see if you get HD calling. You can really hear the difference. It sounds like a Skype to Skype call.
My APN settings are the defaults for T-Mobile. You can reset them to defaults when in the APN menu from the three dots drop down.
The first one if for data and Assisted GPS (default,supl).
The second one is Wi-Fi calling (ims). Not sure if it is used by VoLTE.
The third is for MMS (mms).

Related

Toggle 3g/2g

Hey guys,
I have been looking several days for an option to toggle 3g <-> 2g but it simply isn't there where it supposed to be.
After discovering this article I'm wondering why this feature is missing in all wp7 samsung devices.
I really miss this option because I get at home barely 1 bar on 3g and thats not very good for the battery.
I thought that OEMs aren't allowed to customize the os on this level but why is this option not visible ?
Regards
I always thought that this option has been disabled by my provider because "3" doesn't have 2G at all. All GSM data is transferred via Roaming with A1 mobilkom.
Don't know, I've realised that my Omnia7 doesn't have this option but I don't miss it though.
worth a ponder
skycamefalling said:
I always thought that this option has been disabled by my provider because "3" doesn't have 2G at all. All GSM data is transferred via Roaming with A1 mobilkom.
Don't know, I've realised that my Omnia7 doesn't have this option but I don't miss it though.
Click to expand...
Click to collapse
My boyfriend's Trophy has the 3g toggle located in settings. He's using vodafone. My omnia however is missing the feature. HTC vs samsung or carrier difference?
According to Orange it is missing on all Omnia 7s as it's missing from the Samsung software.
Thanks for your answers but nevertheless I'd like to hear why samsung did exclude this feature on their wp7 phones because I couldn't barely find any information about it on the internet.
It's incomprehensible and there we see that samsung failed once again with "their" software. Toggle 2g is an option that I really won't miss specially in areas where I have bad signal. I'm going to contact samsung to see what they say about it.
Regards
m8tix said:
I'm going to contact samsung to see what they say about it.
Click to expand...
Click to collapse
Would be interesting to know, but don't get your hopes high...I cannot remember any time Samsung answered a support question for me
My Omnia 7 has this setting. I have a 16 GB device from T-Mobile Germany running on o2.
My Omnia 7 also has this setting (Optus stock [unlocked] 8GB version).
Settings > Mobile Network
What I LOVE about these settings is that whenever my phone tries to access the internet and 3GB/Data is turned OFF, it won't force it on. Infact, unless you have Wi-Fi turned on, it will just say it's unable to access a data connection.
More than I can say for Windows Mobile, which always turned it on no matter what you told it to do.
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Thanks, guys
So it's not Samsung's idea but, more likely, our provider's idea to cut this setting.

3G working on my AT&T Tab

Ok excuse my ignorance cause I'm still working around on figuring out Samsung, Android, and Rooting for this as it's much different than my Nexus One.
Ok this may be stupid but I put in my SIM cards for my Nexus into the Galaxy Tab. The 3G wouldn't work. And it's because the APN is set for broadband. Ok, cool. I figured I would need a special SIM card dedicated to tablets. But I thought I could be slick and set up a new AT&T APN set up and set up the wap.cingular account. But it won't let me set it up because wap.cingular seems to be blocked out???
So anyways here's the weird thing, I was deleting the APN account, but now I notice I have 3g service..... Wow weird. How can I have access to 3g now w/o setting up the wap service? When I switch it back to the broadband APN setting the 3g goes away. I have a dummy APN set up with the name ATT wap
And I never notice that with a SIMS card in the download button in the Market is switch to an AT&T button. Guess it only shows the download button when there's no SIMS card in?
Anyhow I can now get my 3g service now. Sorry if this been explain previously. Tried search couldn't find info on it.
Speed test shows 3036 dl 333 ul so I guess that from previously reading that upload speed are capped ~ 300
Will flash to the Euro was I'm comfortable with the instructions and research on it. I never flashed a Samsung and seems a bit trickier than nexus since I'm so used to Rom Manager and Clockwork Mod.
http://forum.xda-developers.com/showthread.php?t=847273
shep211 said:
http://forum.xda-developers.com/showthread.php?t=847273
Click to expand...
Click to collapse
Yes I'm familiar with this thread as I have been watching it closely for the EURO firmware, but my thing is more about how I can get the 3g to work when I have a dummy APN account set, but it won't work on the ATT Broadband APN account.
I not ready to flash this till I'm fully comfortable with being able to do back ups, restores and flashs.
AITT said:
how I can get the 3g to work when I have a dummy APN account set, but it won't work on the ATT Broadband APN account.
Click to expand...
Click to collapse
You tell us, you're the one who made it work
rotohammer said:
You tell us, you're the one who made it work
Click to expand...
Click to collapse
Ok this is exactly what I did.
I went to Mobile settings and went in to APN
It already had the AT&T Broadband APN set up.
I selected to Add New APN thru the menu button
I named it ATT wap
I couldn't enter wap.cingular under APN. It would let me fill in the rest of the information like User, MMSC, etc, but not wap.cingular. I don't know how but it worked. Maybe it's a glitch within the firmware.
At that point I used the backed button and got the notification "The APN cannot be empty"
I selected exit and the 3G icon was at the top. Here's the pics show the 3G icon
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How about a pic of the APN settings screen instead?
rotohammer said:
How about a pic of the APN settings screen instead?
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No point. There's no info entered at all. That's the whole point. I never set up anything but for whatever reason when I select ATT wap 3G icon appears.

T-Mobile service menu access... (PLEASE LOOK AT PICTURES)

So i just found out from another thread "http://forum.xda-developers.com/showthread.php?p=11088696" that we can access the tabs service menu with the the following code (*#*#197328640#*#*). Now this is a LONG shot but here it goes, for all of those with more technical knowledge than myself, would it be possible to set the tab with Voice+3G using a T-Mobile sim through this menu or no? Just wondering but i am sure i will get bashed for this.
I tried that! The menu has the choices we want, but they don't do anything. I'm sorry you got nervous to post that idea! I wish it worked. Did you try it yet?
rangercaptain said:
I tried that! The menu has the choices we want, but they don't do anything. I'm sorry you got nervous to post that idea! I wish it worked. Did you try it yet?
Click to expand...
Click to collapse
I was just messing around with the sound settings, i would not know where to look to make it possible to have voice+3g.
Sent from my GT-P1000 using XDA App
adinis78 said:
I was just messing around with the sound settings, i would not know where to look to make it possible to have voice+3g.
Click to expand...
Click to collapse
*#2263# gets you to the frequencies. Try it, but write down what you try, and what modem and carrier you have. Good Luck.
rangercaptain said:
*#2263# gets you to the frequencies. Try it, but write down what you try, and what modem and carrier you have. Good Luck.
Click to expand...
Click to collapse
no luck...
just noticed something interesting:
this picture shows all the bands while on voice+edge using Roto's modem switch:
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and this picture shows all the bands while only on 3g using Roto's modem switch:
now clearly while on 3g the is an extra band, WCDMA 1700(FDD IV) , and it does not show up while on Voice+edge does this mean anything? i wished someone with technical knowledge regarding this would chime in....
sorry for the way the pictures are layed out.
Well that confirms what we all have experienced. The modem in use that allows voice calls to be made does not have theT-Mobile 3g Bands( Band IV/ AWS/1700). The original T-mobile modem does allow 3G access but does not allow voice. How we combine the two is the challenge.
swordsaint_ss said:
Well that confirms what we all have experienced. The modem in use that allows voice calls to be made does not have theT-Mobile 3g Bands( Band IV/ AWS/1700). The original T-mobile modem does allow 3G access but does not allow voice. How we combine the two is the challenge.
Click to expand...
Click to collapse
well i hope this brings us one step closer to figuring it out.

G900F - Voice HD - AMR-wb

Hello guys!
I've been looking around for this but I can't get a clue on it.
Is there anyway to confirm if amr-wb is on? My csc has the flags and the operator supports it, but I can't be sure if it's working.
On previous phones (like the S4) the service menu *#0011#* works but on the S5, after inserting the number 1 it takes takes me nowhere.
Thanks for your tips!
I too am interested. Any ideas?
Sent from my SM-G900F using Tapatalk
AMoosa said:
I too am interested. Any ideas?
Sent from my SM-G900F using Tapatalk
Click to expand...
Click to collapse
Hi!
I think that it works well on three uk, check it using *#0011# you should see AMR-WB xx.xKb/s. Usualy it only shows up when on hsdpa (H+ network).
Say something!
Mouxy said:
Hi!
I think that it works well on three uk, check it using *#0011# you should see AMR-WB xx.xKb/s. Usualy it only shows up when on hsdpa (H+ network).
Say something!
Click to expand...
Click to collapse
I'm with Three UK and when i use that code (Service Mode) i see no mention of AMR-WB. Speech version is showing as FR FR FR and occasionally below that it shows AMR Undef but it keeps appearing and disappearing. I've been trying to figure out for ages about the HD Voice as when i call my friend who also has a S5 and is with Three, it definately doesn't sound like HD voice quality like it did on my S3.
Today I found this (here in Portugal)
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But I'm flying to the UK today and I'll check that on 3.
Did you check your phone when in the UK?
Right now I'm the UK and both me and my wife have AMR-WB in 3 network...
I'm having exactly the same problem in Portugal with Vodafone... A friend have HD Voice and I don't have... It's somehow related to the SIM Card, or network profile I guess...
Mouxy said:
Right now I'm the UK and both me and my wife have AMR-WB in 3 network...
I'm having exactly the same problem in Portugal with Vodafone... A friend have HD Voice and I don't have... It's somehow related to the SIM Card, or network profile I guess...
Click to expand...
Click to collapse
When you call your wife does it display a HD symbol on the screen to indicate HD voice?
No, it doesn't... I never saw that symbol even on other phones... But I can tell you that we can ear the difference on the conversation.
Mouxy said:
No, it doesn't... I never saw that symbol even on other phones... But I can tell you that we can ear the difference on the conversation.
Click to expand...
Click to collapse
Cheers. Maybe it's just me then but it certainly doesn't sound HD voice when im calling and if it is then its nowhere near as good as it was on the S3. Reason i asked about the HD symbol is when i was googling i came across a few reports of t-mobile users who stated that when they were using HD voice, there was a HD symbol on the screen indicating it was on. If this is true it would seem strange that it shows for some networks and not others.

[KB2005] No 5G or voice over wifi

hello,
my phone model: KB2005
Version: KB2005_11_C.33 Android 12
I can't have the option to activate 5G or voice over wifi. how can i solve this problem?
can I switch to the EU version to perhaps solve this problem?
Original phone, no root.
Thanks
Easy question: Have you tried to see if your city supports 4g because in my case I have an iPhone 12 and a Realme gt neo 2 and having a telephone contract with 5g, I still can't activate it today because my city does not support the type of connection
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As you can see:
5G is not available everywhere, but we should be able to choose: 5G, 4G, 3G...
If your carrier is like mine, ATT, the phone is not on their supported list and is therefore not provisioned when it connects to the network
In reality the 5G option is not available even in my case, the fact is that 5G is automatically enabled as you enter a city that supports it, remember to have a device compatible with 5G
Topo's said:
In reality the 5G option is not available even in my case, the fact is that 5G is automatically enabled as you enter a city that supports it, remember to have a device compatible with 5G
Click to expand...
Click to collapse
And a carrier who recognizes your device as compatible and will actually provision it
speed1808 said:
hello,
my phone model: KB2005
Version: KB2005_11_C.33 Android 12
I can't have the option to activate 5G or voice over wifi. how can i solve this problem?
can I switch to the EU version to perhaps solve this problem?
Original phone, no root.
Thanks
Click to expand...
Click to collapse
Hello, I used this trick to activate 5G: Download the ShortCut Maker application from PlayStore, Go to configuration/ configuration activities/ and search for network, open and click on "try this shortcut" this opens a menu where it says type of preferred network we enter and we choose a network that contains NR which is 5G.
Excuse my English
Looks like GayT&T made some compatibility updates, guess what phone is listed now
https://www.att.com/idpassets/images/support/pdf/Devices-Working-on-ATT-Network.pdf
I'm about to MSM back to a KB2005 (from KB2003) and run up to a store and make them make it work. I'll let you guys know how it goes
xstefen said:
Looks like GayT&T made some compatibility updates, guess what phone is listed now
https://www.att.com/idpassets/images/support/pdf/Devices-Working-on-ATT-Network.pdf
I'm about to MSM back to a KB2005 (from KB2003) and run up to a store and make them make it work. I'll let you guys know how it goes
Click to expand...
Click to collapse
Did you get AT&T to make 5G work?
JrkSoldierX said:
Did you get AT&T to make 5G work?
Click to expand...
Click to collapse
Negative. I need to call phone support and try again, in-store support is completely useless
xstefen said:
Negative. I need to call phone support and try again, in-store support is completely useless
Click to expand...
Click to collapse
Damn, thanks for the update! Edit: Do you already have a 5G sim? I still have a old 4g one but never bothered to update it yet. Edit again: im not sure a 5g sim is even a thing.
JrkSoldierX said:
Damn, thanks for the update! Edit: Do you already have a 5G sim? I still have a old 4g one but never bothered to update it yet. Edit again: im not sure a 5g sim is even a thing.
Click to expand...
Click to collapse
I do. it is a thing. Ive also used QPST to make the appropriate edits. Essentially done everything I can except for forcing ATT to actually provision 5g to my phone even tho they've said they enabled the flag.

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