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Just came across a disturbing report in a very recent Droid Life review of the Note 3 (from a list of N3 reviews posted on this forum) concerning "Audio Jack Issues". Anybody who treasures their hearing and uses their phablet for audio material (including movies, music, audiobooks, etc), especially using earbuds or headphones, might want to "listen up." The following is an excerpt from the review:
"...When listening to music through the 3.5mm jack, you are sometimes met with a very weak sound. It’s as if the sound of the music isn’t “full” or quite loud enough. Then, after a few minutes without touching anything while at full volume, the volume just explodes and you are left deafened by the surprise volume attack. Some people are pointing towards low-impedance headphones being the issue, but I have had the problem on multiple pairs of headphones, in-ear buds, through car decks, and everything else. It’s a very frustrating and reoccurring issue that I wish Samsung would find a cure for. Until then, I fear listening to music out of this device because I don’t want to go deaf. It might sound crazy, but it’s a very real issue that I experienced over the course of time I had the device."
I've had 3 Samsungs: a flip-phone a few years ago, a Fascinate 2 years ago, and currently Galaxy S3, and just preordered a Note 3. Of the three previous phones, two had infrequent but definitely-occurring audio issues where the volume changed unexpectedly. The flip phone blew out my ears once, and swore after that would never buy another Sammy (what a kidding-myself that turned out to be). What's unnerving is this seems to have appeared intermittently in multiple samsung phone models (the article reports yet another audio jack issue in the S4).
Chatted online with a VZW customer service rep. about this, who was really no help (wasn't her fault, i guess). She just regurgitated the company standard lines--14 days to return, restocking fee, can get a replacement if the problem occurs, etc. But she pretty much stated if there turns out to be a Note 3-specific issue, the customer is stuck with that model of phone; don't expect help from the carrier other than replacing with an identical unit might likely have the same problem; if you enjoy any kind of audio produced by the phone's audio jack, use it at your own risk. (Even more dicey is that it's intermittent--no guarantee you'll be able to demonstrate it to the carrier's service rep.)
Furthermore, i was one of those who got a free continuation of unlimited plan (thanks to the VZW ordering "system glitch" last weekend), which has been reported in the last day that VZW is going to honor contracts which show unlimited data. This rep completely contradicted that and claimed my data will be capped at 2gb at activation time. So with this diametrically-opposed chatter from VZW, what is one supposed to believe? Really suggests getting a satisfactory resolution from any carrier on a brand-specific phone problem like this to be wishful thinking.
Any thoughts or has anybody experienced thru-the-audio-jack sound issues with sammy phone products? My take is i'm not going to be on the bleeding edge of this one, too much of a hearing risk, cancelling preorder and wait for more reports on the N3 as time goes by.
For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.
I hope mine won't have this problem.
*wierd double post an hour later*
dareo said:
For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.
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I got that the first time you said it.
im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.
Doesn't happen to me on N7player or PlayerPro. (nor on videos in Dice, MX or VLC.)
Try not using stock apps if you have the issue. Might just be a stock problem.
I can't test Google music, I disabled that. Stock player itself is too annoying for me to try.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
kanemari said:
im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.
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Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Silberpfeil3110 said:
Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
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I actually moved to the stock sammy app since it was irritating me so much. i have to say though, that if you can be bothered syncing a playlist to your phone that the sound is much better through that... hard to pick fault with.
i set up galaxy adaptive sound first, which is the one that plays high med low tones through left and right channels on your headphones independently and lets you tune it. found a much more balanced tone coming out after that, to which I then applied higher bass EQ settings from within the sammy music player and it sounds pretty good. some distortion on really heavy bass tracks at high volume, but very nice otherwise. MUCH BETTER than variable bass and audio volume on the google music player.
i think samsung neglected to test the standard music APIs and borked them, but their own proprietary ones work fine. the adaptive music filter doesnt work in any player apart from the sammy one I read.
since i cant cross-flash regional roms without voiding knox warranty i havent tried the updated EU roms, but maybe they fix it there?
Experiencing same problem on my AT&T note 3. Google Music tracks will randomly apply a shoddy EQ setting that is either too loud or too soft. Then the next track will be normal. It explodes my ear drums constantly. I have the EQ set off also, but that doesn't seem to matter. Also unplugging and re plugging the headphone jack "fixes" the issue as well. I'm pretty annoyed by this problem.
Has anyone with a G2 on VZW had problems with bluetooth streaming audio to their car stereo and found a workaround?
I had a G2 for the two week trial and had to return it because I just couldn't get it to work reliably with my car stereo and didn't want to be stuck with it until a fix was available because I need this functionality. It should be said that I've used a Rezound, GS3, Nexus 4, Note 2, GS4 (all stock and ROM'd) with this stereo and never experienced this kind of behavior.
No problem here.
Ok here too.
Edit: Actually, I had minor issues the first time. After I had Bluetooth forget the device and repair, it's been great.
Sent from my VS980 4G using Tapatalk 4
No issues with my 2012 FJ.
Sent from my VS980 4G using Tapatalk 4
whats the bluetooth issue?
ghettomuffin said:
Ok here too.
Edit: Actually, I had minor issues the first time. After I had Bluetooth forget the device and repair, it's been great.
Sent from my VS980 4G using Tapatalk 4
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same here...got it working last night. I think the problem was that my stereo was initiating the connection instead of the phone, and once I switched that, been fine since.
Fine for me, connecting to Parrot Mki9100
Would be nice to know specifically what the issue is that you're experiencing. Haven't noticed anything with streaming audio via Bluetooth and I've done it quite a bit.
Sent from my VS980 4G using Tapatalk 4
burkett375 said:
... I think the problem was that my stereo was initiating the connection instead of the phone, and once I switched that, been fine since.
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Every time I connect a phone to the car I initiate the connection from the phone, so I don't think that's it in my case.
kyler13 said:
Would be nice to know specifically what the issue is that you're experiencing. Haven't noticed anything with streaming audio via Bluetooth and I've done it quite a bit.
Sent from my VS980 4G using Tapatalk 4
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There are quite a few problems that I was experiencing:
One was when running TuneIn Radio, I couldn't adjust the volume via the car volume controls. Only the side volume controls on the phone could change the volume coming out the car speakers.
Another was song titles/artists were not displayed when using Google Play Music (the only other app i use besides Tune In to listen to music).
Yet another was when I tried to skip tracks with the car controls it was very hit or miss - mostly miss, as it usually didn't do anything.
amghoon said:
There are quite a few problems that I was experiencing:
One was when running TuneIn Radio, I couldn't adjust the volume via the car volume controls. Only the side volume controls on the phone could change the volume coming out the car speakers.
Another was song titles/artists were not displayed when using Google Play Music (the only other app i use besides Tune In to listen to music).
Yet another was when I tried to skip tracks with the car controls it was very hit or miss - mostly miss, as it usually didn't do anything.
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The track info not displaying is mostly because of the bluetooth stack on the phone. Its much better in Android 4.3, but obviously thats no help for the G2 (yet)
Using Slacker radio I can reliably skip tracks, but for some reason the pause button doesnt work in my car unless the phone screen is on. My Gnex worked fine with play, pause, skip track, etc, so Im pretty sure its not my car. It *could* be 4.2.2 since I never ran a 4.2.2 based ROM on my Gnex, or it could be something LG-related, or both.
I know a few people returned their phones because of it, but I really think the bulk of the issues stem from the OS itself, rather than something LG may have overlayed. As such, I believe its fixable, and probably will be fixed with third party development going forward. I think I own a copy of TuneIn Pro, so if I get a chance Ill try it out. Also make sure you are using the newest version of the app too, since some apps release fixes (and breaks, even) for bluetooth control stuff.
Bluetooth overall is working much better except for the fact that I can not control my Logitech UE Boombox volume with the nexus hardware volume keys. Or in software for that matter. I never had this issue before, and it appears to be that device only at this point. I have a HMDX Jam Plus that doesnt suffer from the same affliction.
Anyone have any thoughts on this?
I've found these posts, but no solution...
http://forums.logitech.com/t5/Logitech-UE/UE-Boombox-and-Nexus-5-bluetooth-volume-issue/td-p/1122945
http://productforums.google.com/forum/#!topic/nexus/dsf7hQPesds
Oh well..
volwrath said:
Bluetooth overall is working much better except for the fact that I can not control my Logitech UE Boombox volume with the nexus hardware volume keys. Or in software for that matter. I never had this issue before, and it appears to be that device only at this point. I have a HMDX Jam Plus that doesnt suffer from the same affliction.
Anyone have any thoughts on this?
I've found these posts, but no solution...
Oh well..
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UE seems to have a firmware update out for the Boom, see if that fixes it for you.
ultimateears dot com/en-us/update
Sorry I can't link you directly, anti-spam policy won't allow new accounts to posts links right away on this forum; I even have to strip your own links out.. lol
Thanks for your help. Unfortunately (for me), I have the UE Boombox, not boom. I do not think it is firmware upgaradable. Hopefully google will fix this small bug though.
Sent from my Nexus 7 using Tapatalk 4
Just got my GS 7 Edge yesterday, and after having the S6 and Note 5, one thing I've noticed immediately was there was a crackle/static noise when streaming audio via bluetooth to my car. This issue was also present in the last 2 phones, but when I use my Nexus 6P everything is fine. Has anyone else seen this issue with their phone yet? It sucks because my '15 Honda Civic does not have an AUX port so I have to use bluetooth. I've tried using different apps (Spotify and PowerAmp are my 2 most used apps) and no change. Seems to be more noticeable in PowerAmp though.
Try turning down the volume on one device and turning it up on the other.
Sent from my SM-N920W8 using Tapatalk
I am not experiencing static or cracking but what I do notice is that when streaming audio on bluetooth while watching a video, the audio is out of sync by like 2 seconds always. Very annoying
Tradio said:
I am not experiencing static or cracking but what I do notice is that when streaming audio on bluetooth while watching a video, the audio is out of sync by like 2 seconds always. Very annoying
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I'm also experiencing the Bluetooth Audio delay on my Galaxy S7 Edge. I tried 3 different bluetooth devices, cleared the cache, reset phone to factory defaults and still the delay exists. When using a wired headset or playing through the built in speakers, there is no issue.
I went to Best Buy and paired my bluetooth device to one of their display Galaxy S7 Edge phones, played a video and also noticed the same delay. I emailed Samsung technical support and they asked me to send it in for repairs. Seems like it's a general issue though. I hope they issue a patch for this.
I also have this problem with S7. The audio quality is really really bad when compared to e.g. Nexus 5. This might be "Samsung" related, because the other Samsung phone I own suffers from exactly the same crackling and overal bad quality sound over A2DP. I tried 2 different bluetooth receivers, so I'd not blame receivers for that.
Also noticed this.
Also noticed this with the S7 Edge I bought just yesterday. I switched up from my HTC One M8 and immediately noticed the crackling and static that was coming out from my car stereo. Never had the problem with my M8, I guess I'm going to be carrying two phones for the time being
Yeah I'm using my N6P as my music player and my S7E for everything else :-/ this is so ****ty. Sucks also since my '15 civic EX-L doesn't have aux in. So I have no choice
d0zrisnot said:
Also noticed this with the S7 Edge I bought just yesterday. I switched up from my HTC One M8 and immediately noticed the crackling and static that was coming out from my car stereo. Never had the problem with my M8, I guess I'm going to be carrying two phones for the time being
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Got this aswell. Both in car and on Bose Soundlink 2. It's horrible. Back to Android after a few years with a iPhone and never had these issues over at that side. Hope this gets fixed. Else I have to sell this thing sadly.
Huh... thought I was crazy. Might be a deal breaker. Had my S7 Edge for almost 4 weeks now, and somehow just noticed it last week when the right song was playing... male vocals of all things, when hitting high notes, crackled like a mother. No problem in AUX, and no problem on my 6P. How Samsung screwed this up, I have no idea. So I've been using it via AUX in my car and controlling the songs via BT with my watch. Kind of a pain. Plus I constantly have to turn the EQ on/off switching between the car and headphones.
wschamps42 said:
Just got my GS 7 Edge yesterday, and after having the S6 and Note 5, one thing I've noticed immediately was there was a crackle/static noise when streaming audio via bluetooth to my car. This issue was also present in the last 2 phones, but when I use my Nexus 6P everything is fine. Has anyone else seen this issue with their phone yet? It sucks because my '15 Honda Civic does not have an AUX port so I have to use bluetooth. I've tried using different apps (Spotify and PowerAmp are my 2 most used apps) and no change. Seems to be more noticeable in PowerAmp though.
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I had the same problem, I did a factory reset and the problem was gone, but I found that the problem was caused by the smartwatch that was connected to the cellphone, it seems that the bluetooth is not capable to manage efficiently two connections at the same time. When I disconnect the smartwatch the crackling is no more. I hope this can be solved through a software update.
Hope this work for you too.
UmrAtTawil said:
I had the same problem, I did a factory reset and the problem was gone, but I found that the problem was caused by the smartwatch that was connected to the cellphone, it seems that the bluetooth is not capable to manage efficiently two connections at the same time. When I disconnect the smartwatch the crackling is no more. I hope this can be solved through a software update.
Hope this work for you too.
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Interesting, because I only noticed the problem after getting my smartwatch. But even when I shut down the watch and try listening, the distortion was still there. Maybe I needed to restart the phone too or something?... not sure. Should have tested with my 6P to see if it did the same thing.
Yes same her if I use my s2 and level U earphones I used to get this issue, but of late after the s7 updates it is sorted
Sent from my SM-G935F using XDA-Developers mobile app
any of you having an issue were audio and viedo arent in sync via bluetooth
for me the problem was solved when stop using poweramp, now using pulsar and wroks fine, I'm using smart watch and audio bt too
harryflyer said:
I'm also experiencing the Bluetooth Audio delay on my Galaxy S7 Edge. I tried 3 different bluetooth devices, cleared the cache, reset phone to factory defaults and still the delay exists. When using a wired headset or playing through the built in speakers, there is no issue.
I went to Best Buy and paired my bluetooth device to one of their display Galaxy S7 Edge phones, played a video and also noticed the same delay. I emailed Samsung technical support and they asked me to send it in for repairs. Seems like it's a general issue though. I hope they issue a patch for this.
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this is driving me crazy as well did phone get fixed ?
I noticed that after taking the OTA update to MHC19I that the bluetooth volume of a bluetooth audio device is no longer coupled to the android system's media volume.
The volumes used to be decoupled with Android 6.0. When 6.0.1 rolled out, they coupled the volumes. Now they are decoupled again. I'm wondering why they keep going back and forth on these design choices.
Anyway I was wondering if it was just a weird installation glitch with my 6P, or if others are indeed noticing the same behavior on their phones. Thanks for your feedback, guys.
There is no 6.1
I'm sure OP meant 6.0.1.
Same issue on my LG HBS-810.
iRub1Out said:
There is no 6.1
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I meant 6.0.1. I edited my original post to reflect this.
frylock87 said:
I noticed that after taking the OTA update to MHC19I that the bluetooth volume of a bluetooth audio device is no longer coupled to the android system's media volume.
The volumes used to be decoupled with Android 6.0. When 6.0.1 rolled out, they coupled the volumes. Now they are decoupled again. I'm wondering why they keep going back and forth on these design choices.
Anyway I was wondering if it was just a weird installation glitch with my 6P, or if others are indeed noticing the same behavior on their phones. Thanks for your feedback, guys.
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I'm guessing it's because the coupliing has been problematic. For me, I can't set the volume low enough for a lot of media sources when using Bluetooth headphones. I've been using a buggy equalizer app to bring down the volumes, but I'm happy to hear about the de-coupling. I hope they figure out a better way to do the coupling eventually.
highvista said:
I'm guessing it's because the coupliing has been problematic. For me, I can't set the volume low enough for a lot of media sources when using Bluetooth headphones. I've been using a buggy equalizer app to bring down the volumes, but I'm happy to hear about the de-coupling. I hope they figure out a better way to do the coupling eventually.
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I just updated my 6P and the Bluetooth volume is still coupled to my headset volume. Darn.
I'm using powerbeats 2 bluetooth and they are still coupled. I'm running DU test build with the new vendor. Is there something I need to switch off?
I noticed this yesterday as well. Couldn't figure out why volume changes on my Jaybirds X2 wasn't adjusting the volume on my device. On the one hand, I prefer it as I just boost device volume to max and use the headphones to adjust listening volume. But, on the other, I wish they would stop going back and forth.
nycebo said:
I noticed this yesterday as well. Couldn't figure out why volume changes on my Jaybirds X2 wasn't adjusting the volume on my device. On the one hand, I prefer it as I just boost device volume to max and use the headphones to adjust listening volume. But, on the other, I wish they would stop going back and forth.
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I'm actually using the same exact headphones that I'm experiencing this behavior with. Maybe it's just the Jaybird X2 that have this problem with the new update. I haven't had the chance to test this theory with any other bluetooth device, though.
frylock87 said:
I'm actually using the same exact headphones that I'm experiencing this behavior with. Maybe it's just the Jaybird X2 that have this problem with the new update. I haven't had the chance to test this theory with any other bluetooth device, though.
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Yeah, I liked it better when the volumes were synced up so it was easy to know what the volume was. But, like some have mentioned higher in the thread, they weren't able to get the volume low enough when the volumes were synced up. Man, this stuff never happens with iPhones. And no, not mine...but my wife has one! Android all the way since inception. But still, it's a tad irksome.
They've been going back and forth with this for years. TBH it's really frustrating. They did the same change when the Nexus 5 came out after the initial build the Nexus 5 shipped with at launch.