[Q] Wireless Charging Bug - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Hi, I have an S6 Edge+, 64GB for around 2 weeks now, and I bought a wireless Charging pad that supports fast charging (Samsung Pad).
The problem I have is this:
1. When connecting using the Charging unit that came with the S6 Edge+, it charges my phone wirelessly in fast charging mode.
2. What happens when I pick up my phone, then in a minute, put it back in the pad, it doesn't recognize my phone. the only way it does again is by restarting my phone and removing the fast charger transformer (whatever it is called) and replugging it again.
However:
- I have set in the settings -> accessories to fast wireless charging. if I don't set it, it's normally just wireless charging.
- When I use the charging unit from my Galaxy tab S2 (non-fast charging unit), the pad works seamlessly, but no fast wireless charging.
I don't know if it is a problem with my unit (my phone or charging unit), or is it a problem of my pad which I have until Saturday to return for factory defect.

Just for I know, where is those accessories settings?? I didn't find anything about that on my edge plus
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Related

s4 wireless charging intermittently

I bought a QI wireless charging adapter from Ebay and installed it in my s4. I used Nokia QI wireless charging pad. However, I found my the charging was intermittent after like 5min of continuous charging and that was when the Nokia pad & my s4 both got very warm.. The phenomenon was: the screen kept coming on every 5seconds like the phone was disconnected from the power source and reconncted.
I found that, when I put s4 off from the charging pad, let phone cool down, put it back, it would work flawlessly for 5min, again charging intermittently. This bothers me, as apparently the physical charging worked for my s4. Might be the wirless charging issue related to s4 firmware?
Any inputs are welcomed.

Wireless charging glitch

I have a glitch while trying to charge my 910c from Chinese charging pad - after putted on, it start to turning on screen every few seconds with charging starts notification. LP 5.1.1, Samsung brand charging cover. Another phone (optimus g pro) charges from this pad normally.
I didn't know it was possible to have wireless charge on Note 4!
http://www.samsung.com/us/mobile/cell-phones-accessories/EP-CN910IBUSTA

Is it normal it doesn't say fast charging when using the Samsung Wireless Charger ?

Hi,
So I bought the Samsung Wireless charger stand (say fast charging) http://www.bestbuy.ca/en-CA/product...ging-stand-black-ep-ng930bbugca/10418050.aspx because it was on promo. I try with 2 device, and it never say Wireless Fast Charging.
If i just use the USB cable and plug to my phone, it say fast charging.
I already replace 1 in store, so i though it was the wireless charger the issue, but the second one, does the same.
Also the time remaining stay the same if I use the USB cable or the Wireless charger.
So my question is, am I suppose to see Wireless Fast charging ?
It is setup to ON in the Battery setting.
I try both S6 and S7 Edge.
Thanks!
yeah I was at a best buy yesterday and saw it for the first time. When I tried it out it also did not fast charge. My fast charger at home though needs the phone to be placed in a certain position for it to catch for fast charging. Its a little cumber sum but I got it down pat right now
U may have to manually turn it on. Mine turned on on its own. U can toggle on/off in battery section same place as the regular fast charge option. Either that or that wireless charger was not really "fast".
Mine does that on occasion and I have to lift the phone up and place it on the pad again in a slightly different position and then it says fast charging wirelessly. Be sure you have a quick charge power cord plugged into the pad
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Quick charge no longer working since nougat?

So I have a couple of generic QC2.0 car chargers in my car and wife's car.. I've had them a year or so? They work fine on my note 4, and they did work on my my S7E while on MM.... I've noticed since the N7.0 upgrade they are no longer "quick charging"? The option is set on my phone, and it does quick quick at home with the wall wart but not in the car anymore?
Anyone else notice this since the nougat update?
I had this happen in my car after the last mm update... cleared cache, hard reboot, and pulled the charger out and put it back in. One of those fixed it. Probably the cache/ reboot
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I'll try to report back, I tried the root method available for nougat and thru all the tinkering I fubar the phone. So I had (wanted) to wipe, factory reset and did a completely fresh clean install of N 7.0 nougat. So fingers crossed.
Well, I did a complete factory reset and fresh install of Android 7.0 Nougat, but my car charger is still no longer quick charging my S7E on N. I don't know the make and model of the car charger I have with qc2.0, it's not a Samsung branded one.... I wonder if android 7.0 changed something on how it recognizes the qc2.0 chargers? The house (samsung branded) still work but the car ones do not.
Sent from my Rooted Galaxy S7 EDGE on Android 7.0 Nougat, here's the instructions how to do it!
I would be suspicious of the cable more than the charger itself. I've had multiple 3rd party cables that (for lack of a better term) seem to have got "fried" and would only allow standard charge speeds. Switching cables resulted in fast charge working again. Your phone itself detects the current as soon as you connect the cable, and if it isn't able to draw what it needs to fast charge - even from a QC charger - it won't.
FWIW - none of my QC chargers are branded. They're all Anker or Aukey.
disturbd1 said:
I would be suspicious of the cable more than the charger itself. I've had multiple 3rd party cables that (for lack of a better term) seem to have got "fried" and would only allow standard charge speeds. Switching cables resulted in fast charge working again. Your phone itself detects the current as soon as you connect the cable, and if it isn't able to draw what it needs to fast charge - even from a QC charger - it won't.
FWIW - none of my QC chargers are branded. They're all Anker or Aukey.
Click to expand...
Click to collapse
That's a good point, I'm using the cable that came with the charger... its a good solid cable, but you know that goes I will try another cable - that's a good idea. I'll report back when I do. Thanks for that suggestion.
I had problems with fast charging not working until a reboot or leave it unplug for a few minutes then plug it back in then it works flawlessly
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Since the new update mine and my partners s7 won't fast charge, we both have official samsung chargers, we've even tried family members chargers and still the same, I've been in touch with samsung and they just told me to factory reset the phones which I did and still doesn't work, hope it gets fixed soon!!
Absolutely check the CABLE as the culprit. I have an old 6ft Belkin micro usb 2.0 cable that only fastcharges half of the time I use it on my Aukey QC2.0 adapters. I suppose a few factors could be in play here: oxidation buildup on the terminals, worn wiring insulation due to heat and/or bends. Maybe I'm drunk. Lol
Forgot to update. I've tried a few cables none allow quick charging on the car adapter. They do charge at 2.0amp and those same cables will charge quick charge in the house.... So, either my car adapter has suddenly stopped doing quick charge or something mysterious has happened to my specific S7E.
I'll have to try with my note 4 in the car and see what happens.
Sent from my Rooted Galaxy S7 EDGE on Android 7.0 Nougat, here's the instructions how to do it!
Mines dont quick charge either. Now how the heck do 100k a year coders miss this? They had to knew
Was gonna start a thread about this issue a couple days ago. Been having issues with fast charging ever since the update. I would connect the charger, it would say fast charging but revert to normal charging. Sometimes it would say fast charging for the duration but be slow as balls.
I found that shutting my phone down and charging it that way does a fast charge fine however.
I wonder what changed? At least in my case, I have 2 QC2.0 car chargers, from different vendors... one is from ebay the other I bought at Fry's electronics - and neither will quick charge now. I guess whatever handshake happens to enable quickquick isnt present since the nougat upgrade oh well... I am glad to see others are having the same or similar issues - at least I'm not crazy.
Mine still fast charges on my qc2.0 vehicle charger after nougat. *shrug* ill post a link to the one I'm using in just a sec...
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---------- Post added at 07:58 PM ---------- Previous post was at 07:56 PM ----------
Quick Charge 2.0 Runshion Dual-Port Car Charger with LED lights for Samsung Galaxy S7/S6/Edge,Note 5 / Note 4, Nexus 6,LG G5,HTC | Qualcomm Certified-Black Grey https://www.amazon.com/dp/B018GL6UHQ/ref=cm_sw_r_cp_apa_u2X0ybX8NE1EH
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---------- Post added at 08:07 PM ---------- Previous post was at 07:58 PM ----------
This one is the same, just a different Chinese manufacturers label in it lol
Meagoes Quick Charge 2.0 Rapid USB Car Charger with 1-Pack 3.3ft Micro USB Cable for Samsung Galaxy S7 Edge/S7/S6 Edge/S6+/S6/S5/Note Edge/5/4, Sony Xperia, Moto X, Sharp Aquos, LG, HTC [Gray] https://www.amazon.com/dp/B01KI3856O/ref=cm_sw_r_cp_apa_-9X0yb4792JA8
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wireless fast charging not working.
Since the security update my wireless fast charging does not work on my samsung wireless charger. if i unplug it and plug directly into phone it fast charges fine. anyone else having that same issue? fast charge works fine with car and battery backpack fast charger too.
Erider
fast charging works with my car charger and at home I use the factory charging brick and cable which also works fine. I also use a wireless Samsung fast charger but I haven't checked it works on that being I only set my phone on there before I go to bed.
I had issues with Quick Charge right after Nougat update, Just got my SM-G935T from T-Mobile last Friday.
To fix it I had to clear the cache and disable and reenable quick charge under system battery advanced options. and everything started working fine again.
I also had issues with wireless charging on a stock Samsung "Fast Charger" and ended up having to replace the usb cable from the power adapter to the samsung wireless 'fast charger' it seems after the Note 7 issues, samsung put some quality control software in the nougat updates for the S7 and S7 Edge, and if there is anything slightly off things won't work because of the new samsung QC steps.
oponewbie said:
I had issues with Quick Charge right after Nougat update, Just got my SM-G935T from T-Mobile last Friday.
To fix it I had to clear the cache and disable and reenable quick charge under system battery advanced options. and everything started working fine again.
I also had issues with wireless charging on a stock Samsung "Fast Charger" and ended up having to replace the usb cable from the power adapter to the samsung wireless 'fast charger' it seems after the Note 7 issues, samsung put some quality control software in the nougat updates for the S7 and S7 Edge, and if there is anything slightly off things won't work because of the new samsung QC steps.
Click to expand...
Click to collapse
Where is the battery advanced options at on 7.1??? I looked and couldnt find the fast charging settings anywhere
vipercoyote said:
Where is the battery advanced options at on 7.1??? I looked and couldnt find the fast charging settings anywhere
Click to expand...
Click to collapse
Go to Settings (COGWHEEL ON NOTIFICATION BAR)
Then Select "DEVICE MAINTENANCE"
Then SELECT "Battery" bottom left
Then go to "Advanced Settings" using the drop down menu at the top left (... vertically)
Toggle "Fast cable charging" turn it off reboot phone then turn it back on.
You can also just type "Battery" in the settings search then go to "Advanced Settings" that way.
wiping cache, disabling, reboot and enable didn't work on mine. Seems its doing it no matter how or where im charging it now. it says fast charging but it's not if you look at the amount of time its taking (approx 20 mins per 10%)

Fast Wireless Charging Works but regular Fast Charging does not.

Like mentioned in the title, my fast wireless charging works, and when I put my phone on the pad it tells me it is fast wireless charging. However, whenever I try to use the cable directly and not wireless charging, it becomes cable charging which is incredibly slow (8-10 hours for 50%).
I have obviously checked all the simple steps. I'm using the adaptive charger, I'm using a good cable, fast charging is turned on in settings. I even tried factory reseting my phone but still no luck.
Is it possible that my charging port is loose? And if so is there any way to fix this?
The other possibility I'm thinking of is that my Europe to America convertor might be bad (I have the international version so I have to use the plug convertor) I recently lost the one that came in the box so I had to buy a new one off amazon. Are there such good things as good and bad convertors or are they all the same. And if it is the convertor, why would the wireless charging work but the cable charging not.
EDIT: I just checked plugging in an S6 to the cable and it says fast charging. Does that mean it is definitely the port on my phone?
natantantan said:
Like mentioned in the title, my fast wireless charging works, and when I put my phone on the pad it tells me it is fast wireless charging. However, whenever I try to use the cable directly and not wireless charging, it becomes cable charging which is incredibly slow (8-10 hours for 50%).
I have obviously checked all the simple steps. I'm using the adaptive charger, I'm using a good cable, fast charging is turned on in settings. I even tried factory reseting my phone but still no luck.
Is it possible that my charging port is loose? And if so is there any way to fix this?
The other possibility I'm thinking of is that my Europe to America convertor might be bad (I have the international version so I have to use the plug convertor) I recently lost the one that came in the box so I had to buy a new one off amazon. Are there such good things as good and bad convertors or are they all the same. And if it is the convertor, why would the wireless charging work but the cable charging not.
EDIT: I just checked plugging in an S6 to the cable and it says fast charging. Does that mean it is definitely the port on my phone?
Click to expand...
Click to collapse
May sound odd but have you tried unplugging and replugging the charger in over and over to see if one of those times it pops up as fast charging?
i had this problem with my Note 5 (im in the UK and note 5 was not released here so i had to buy a Russian variant and they sent with 2pin to 3pin adapter)
I don't think i ever had a fix for this other than using a different fast charger without the adapter..
However like you The official note 5 charger with adapter does work to charge my s7e fine though
so our problems seem pretty similar... Maybe buy a new fast charger that doesn't require an adapter and try that?

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