IR Sensor Scratched - OnePlus 2 Q&A, Help & Troubleshooting

So yesterday at the start of the day, the sensor looked acceptable (it had scratches you had to want to see.) However now it's really bad. It looks like some kind of coating or something chipped off of it and has scratches all over over it like as if a knife got to it.
How did this happen? Well I work at Disneyland and I wear a different set of clothes depending on where I work. So i wore a pair of pants never before worn and it scratched it up while working. Pretty cheap ass crap on OnePlus's part.
My question is how can i repair this and does anyone else have this problem?
P.S. There is also dirt under the flash lens now too. Anyway to remove that?

Related

Strange Spots on glass

Hello,
After some day of using I've noticed that some areas of the glass seemed to get dirty more than other and always with the same shapes.
If you clean the glass they almost disappear, to return back when you touch the screen.
Someone sayd that can be a problem of the oilophobic protection that doesn't work fine in all the glass, does anyone know anything about?
Here a photo:
htt*://i.imgur.com/ElcH0.jpg
Add a p to http, I'm a new member and I haven't the permissions to post urls..
Might be the anti-fingerprint coating rubbing off. I've read of that happening to people.
The oleophobic coating does wear off - some sooner than others.. Same issues as the iphone 3GS and 4
Best idea is just to clean it, get a screen protector, and be done with it
I had that problem like 3-4 days after getting my device, they where not in the same area like yours , but I went to Best Buy and got it replaced.
That happened to mines too, I was wondering what the hell it might be. I had my spots in all four corners of the display.
The general consensus, to my knowledge, is just that the oleophobic coating used to help prevent finger oils from smudging the screen is just plain ****ty and has a tendancy to wear off rather quickly.
that sucks. screen protector time.
leyvatron said:
that sucks. screen protector time.
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Maybe you're right, although it's not the way i planned to solve it. :\
Thank you all, anyway.
mines messed up to. I just try not to think about it.
One tip, don't apply any pressure when wiping your phone... it will mess up the coating easily, and then that spot will always show up when you get finger oils on it.
is this issue covered under the warranty?

[Q] Screen coating wear

I've had my Nexus 4 for well over a month now and I'm just noticing that there's a significant portion of the screen that gathers fingerprints like a detective agency. Far as I know, there hasn't been any mention of the oleophobic coating easily wearing off on the N4, but that's what seems to be happening. The area that's lost it's coating is easily visible when I breathe on the glass to fog it up. I have never used chemicals to clean the glass, only microfiber cloth. Never spilled anything on it. Never used a screen protector on the glass either. My skin oils aren't acid as I'm not an alien.
My question is ... has anyone else seen this issue? And are the after-market coating sprays a viable solution?
I haven't got any solutions for you, but I think the same thing's happening to mine. I've only had it for a few weeks as well, so it's a little bit disappointing at this stage. I would love to know if anyone else has any suggestions. I'll try and get a picture of it.

Full rugged case for the beach and outdoor activity

Hi All,
tried to search but couldn't find anything.
is there a case for the N4 that covers the entire phone (including the screen and ports) and that will protect it from sand, dust and will give it some kind of splash-proof properties?
hopping to find something similar to the Trident Cyclops case for Nexus S (cant post links yet) i had
Thanks!
Only case I've found that comes close to what you're looking for is the Seidio Convert. It has rubber plugs that cover all the ports as well as the camera but do not cover the mics or screen. The holster does provide good screen protection but not for sand. That being said it is two cases in one and because the convert actually fits over their Surface case it makes the phone rather bulky. I rarely use the convert other than when I need the extreme protection it provides.
Sent from my Nexus 4 using xda premium
Thanks Beaird,
that looks nice. i guess ill get that if nothing better will pop out until summer.
I know this sounds cheap as hell but my "case" for the beach is a ziplock bag. I get the smaller snack bag that is just wide enough, put the phone in and then suck out air with a straw. I did this with the GNex with a TPU case on for some impact but, honestly, in sand there is not much risk of impact.
Worked great. I obviously didnt take the phone boogie boarding but it did get plenty wet without issue. The touch screen worked perfectly through the plastic.
that's actually what i did last time.
not too fond of this solution as the plastic distorts the camera a bit.
But its better than all the other fancy alternatives!
Would love to have one of these for the Nexus 4. iThingies always get all the cool stuff!
ryan stewart said:
I know this sounds cheap as hell but my "case" for the beach is a ziplock bag. I get the smaller snack bag that is just wide enough, put the phone in and then suck out air with a straw. I did this with the GNex with a TPU case on for some impact but, honestly, in sand there is not much risk of impact.
Worked great. I obviously didnt take the phone boogie boarding but it did get plenty wet without issue. The touch screen worked perfectly through the plastic.
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Sand will kill your phone.
Glass only scratches with sand basically and we can blame it on sand because it is abundant.
That’s exactly what I’m afraid of. Got a replaceable screen protector for scratches. But nothing better for sand penetration than a simple plastic bag :laugh:
The lifeproof case does look like ultimate solution!
I’ll shoot the lifeproof people a mail. Who knows we might get a decent case after all
thanks Solutions Etcetera for pointing them out

Rear Camera Scratched

So I've been using this LS993 which is the Sprint version, for about 3 days now. It looks like the lens that covers both rear cameras is all scratched up. I ordered a case for the phone but it's not arriving untill tomorrow. I believe a case would have prevented this from happening but too late now. Do you think Sprint would exchange for a new one, or do you think LG would do anything about it? Thanks for any input.
They will not exchange for a new one unless you claim a manufacturer defect or something. FWIW, case would have probably done little to prevent that as almost all cases I've seen don't cover the camera. Maybe offered some protection by raising whatever could be rubbing against the lens off the phone a bit. But against sand or keys it's no match. The camera is Gorilla Glass 4 I believe, but just goes to show you that it can still be scratched.
I have cut out and placed an old screen protector over my cameras to prevent exactly this. With the camera being flush to the phone, there's no protection.
Sent from my LG-H830 using Tapatalk
Are you sure there is no sticker on the lens that you need to remove?
Pretty sure there isn't. I've picked at the edges with no luck. I can't believe the glass would scratch that easily though. It had to have been from just setting the phone down on the table or kitchen counter.
bowhunt2005 said:
Pretty sure there isn't. I've picked at the edges with no luck. I can't believe the glass would scratch that easily though. It had to have been from just setting the phone down on the table or kitchen counter.
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Granite will scratch it. There's a durability test out there that mentions this...
I ordered a case before I even got my phone. Helps with gripping when taking shots and it won't slip out of the hand as easily...
Mine is 5 days old and also all scratched up. It has been in a case from the 1st hour. It seems that even rubbing it with a cotton shirt seems to scratch it even more. I'm going to asking for a replacement or possibly switching to the S8. This is a defect!!
Have you guys seen this?
https://www.reddit.com/r/lgg6/comments/64h13y/how_to_fix_camera_scratches/
Someone's claiming that the glass itself isn't what's scratched but rather a coating that comes off.
Obscure Reference said:
Have you guys seen this?
https://www.reddit.com/r/lgg6/comments/64h13y/how_to_fix_camera_scratches/
Someone's claiming that the glass itself isn't what's scratched but rather a coating that comes off.
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Yes the same person posted on XDA
https://forum.xda-developers.com/lg-g6/how-to/camera-lens-scratches-t3587051/page2
maruichan said:
Yes the same person posted on XDA
https://forum.xda-developers.com/lg-g6/how-to/camera-lens-scratches-t3587051/page2
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Saw that after I posted.
I just bought a g6 and had the same issue. I had a screen protector from thebforst minute I got it but it scratched anyway on the rear camera lens. I thought maybe there was a plastic film protecting the lens but couldn't pull anything off. I then returmed into trouble and got another one and the same exact thing happened??? I have not been near the beach or anything so I'm not sure where the scratches came from? So I'm temporarily using a film screen protector to protect it until I figure out what the deal is with this rear glass. I was a le to chat with only and she did say there was a film on the rear camera lens but again when I tried to pick the corners nothing happened. I really dont known what to think because if I take it back to T-Mobile they will think I'm nuts. But this does cause an issue with the camera. The pics get a bad, bad flare for night pics with street lamps. When the lens is clear the flare doesnt happen. What do we do? I will try and call lg again but the people in the phone arent technical. I kmow I read the post where he says there is a coating that you buff off but should that coating be there? I dont want to ship it to lg because I need a phone for work plus they repair centers never tell you what they did to fix it? Is there a film? If there is Jerry rig didnt mention it on his testing. How can we confirm what the true issue is? For 650 I better get camera quality I expect for that kind of money. I dont want to give it back because I dont want a big bezeled phone, plus I dont like Samsung or apple. The only phone to get is the oneplus3t but they are rolling out the one plus 5 in a month and that will be bezeless. I feel screwed
Same issue here. Multiple G6 handsets including mine and my manager's. All with scratches. Almost all had cases. I am very careful with my device. Seems that if you just look at it wrong it scratches.
Other than polishing the coating off the lens as someone else here has done, you can cover the lens with a lens protector until they come out with a tempered glass version. Several have deduced it is the coating that is getting scratched, not the glass.
Currently I am using the Nillkin H+PRO since it was the only thing available at the time. I reviewed it here and it has pictures... comes with a tempered glass screen protector for front, two camera lens matte protectors and installation kit.
https://forum.xda-developers.com/showpost.php?p=71921533&postcount=50
I highly suggest to do this until you either you decide to polish, purchase tempered glass protection, etc. No reason to allow it to get worse. I think once a tempered glass protection comes out for the camera lens I will be good to go.

Need to replace the rear camera glass - the wide angle lens is obscured by dust

Does anyone have any suggestions for a video showing the safest way to remove the glass once you've heated it? I've looked at a few video's on youtube but they either show someone taking out glass fragments piece by piece or one guy who attacks his poor phone with a spudger and looks like he's trying to rip it to pieces!
What should I look out for when it comes to finding a replacement unit? Is it better to buy the ones with the adhesive already attached or should I get one where the adhesive comes separately to the glass and use the glass I already have? I've seen some reviews where people complain about the new glass resulting in hazy images. Mine is fine on the main camera, but the wide lens is full of dust!
I'm in the UK and this looks like a pretty solid item and at that price, if it's no good I can soon get another.
Had the same issue only way to get out the micro peices of glass was to carefully pick them out and shake it a little then i used a hair dryer to blow everything out.
Just think of it as carefully surgery i tried my hardest not to let any pieces come in contact with the bare lens itself.
I bought the same thing but in white mines a grey phone so now its a 2 tone colour on the back.
I think you've got the wrong end of the stick, mine isn't broken, it's just got a lot of dust in the wide angle lens. So I need to be careful when lifting the whole piece out so I don't take anything else out that shouldn't.
You bought that exact one from amazon? Was everything OK? What's the quality like with the photos after changing over?
My bad anyways lifting it off you wont take anything else with it just heat it up with a dryer and peel away...but you might break it while doing this so Becareful and slide your thin tool ever so slowly along the edges.
I bought the same but not from that seller there all from the same china warehouse so no diff...to me photos havent changed at all.

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