Charging Port Problem? - Nexus 6P Q&A, Help & Troubleshooting

I'm looking to see if this is normal behavior, bad cables, or a bad phone. When using aftermarket charging cables (c to c or c to a) the charging speed fluctuates from down to 40mA all the way up to 3300mA. Its less pronounced with the OEM charging cable.
What got me thinking this was an issue is I cant get data to transfer from my 6P to my PC without getting errors. So far I've been thinking its my PC problem and I dont really give a hoot but now Im starting to wonder if its an issue with the port.
Using some Amazon cables the phone will mount and dismount constantly. Using the OEM "developer" cable that came with the phone I dont have that issue but I cant move anything over USB to my PC. I get constant transfer errors.
Do I get a replacement or is the charging issue at least normal? I dont seem to have issues charging as I wake up to a fully charged phone every morning (and hot damn my phone lasts a day and a half of moderate usage.)

bad cable most likely, i bought a usb c (C-to-A) from aliexpress that was non usb c standard compliant. charging was slow but i didn't noticed any worrying fluctuations. data transfer from is always disconnection and reconnecting every half a second, although when flashing in fastboot showed no problems. as long as it's not the usb c to a cable that fluctuates to 3300 mAh and you're only gonna use the cable for charging, it should be okay to use it for a while, although i would recommend getting a usb c standard compliant cable at your earliest convenience.
I got my new cable (usb c to a) from ebay made by baseus and best third party cable i've used so far

Related

[Q] Charging Craziness

I can't figure this phone out with regard to charging.
1) Won't charge via computer USB (I've heard the reasoning for this - still seems stupid)
2) Charging w/ 1amp 5V wall charger - phone screen is non responsive to touch, but phone charges (unplugging it unfreezes the screen)
3) 1amp accessory USB charger, won't charge the phone at all.
Are the charging limitations software or hardware based. I can't come to terms with the fact that this phone can't at least charge by USB. It doesn't need to be lightening fast, but it should at least charge.
Is there anything that can be done?
are u using OEM charger and USB cable ?
charging by USB
My phone charges with just the USB cord and a PC, It is a bit slow to charge that way, but it charges. Are you sure you are using a powered USB port?
it will charge via USB, you just need to install the motorola drivers. it needs more current than the original USB standards allowed for. USB can provide that current now, but you need the drivers.
Not OEM
None of the above are OEM chargers and the cables are no OEM either (Wouldn't think the cable has anything to do with it).
Since i am out and about a bit, i have to have a portable battery powered backup charger, i also carry a wall/car charger that is capable of doing both at the same time.
cable has nothing to do with it. The power requirements are strict for this phone, and it's all down to the proper way to charge the battery.
I know for a fact that the generic energizer car charger i picked up with interchangeable ends for different USB types works perfectly for this phone. It might be worth it to just jump on ebay and grab another OEM battery instead of trying to run around with chargers.
have you measured the output of those 1a chargers? i have an adapter from china that says 1a but only puts out 0.3a and doesnt charge my atrix either.
I am still using the chargers I had from my blackberry 8900. The bb wall charger works great. The car charger (att) with the flip cover over a usb makes my phone hot as hell but it still charges.
Think i've also found that, once you have the motorola drivers installed on your computer, disabling the data connection to the phone (as in selecting "None" for the USB connection option in the notification pane after you connect the phone) seems to allow the phone to charge a fair bit faster over USB. Kinda makes sense too when you're thinking about it... since it wouldn't be constantly accessing the phone as a storage device.
Yes some wall chargers dont work i.e. the two I had from my Nexus One, BB chargers seem to work well as I believe they needed more juice to charge in the first place, for the usb cable, the best solution to try is getting the updated usb drivers as mentioned.

Custom charger?

I recently bought a custom 2 amp charger after the stock one died. Anyways, whenever I plug it in, I noticed that it would ask me whether I wanted to access the USB storage. Apps that need the SD card similarly, would terminate (ex: music).
Is there any way to solve this and to make the phone realize that this is a power outlet charger and not a USB charger? I think that the Epic drew about 650 milliamps or so charging and much smaller over PC (I think about 350 to 400 ish IIRC). It seems to currently only be charging at PC USB speeds as well and not the same rate as the stock charger.
Thanks in advance.
There's a way for the phone to tell if it's connected to a PC or AC adapter depending on a resistor shorting out two pins. Make sure you don't have anything other than the +5V and Ground connected.
I had the same thing happen with a car charger. Bridging / shorting the data pins causes the Epic to see the charger as a regular charger, and not usb for data or charging. This can also be done in the cable, itself, however, then you have the problem of having to cut part of your USB cable and re-tape or heat-shrink tube it.
There's a couple threads discussing similar problems/solutions:
http://forum.xda-developers.com/showthread.php?t=908363
http://forum.xda-developers.com/showthread.php?t=709226

[Q] Nexus 4 charging mode won't stay in AC, drops to USB

phone only started doing this over the last couple months, used to be able to plug in (either charger / cable) and charge in AC mode without supervision.
Nowadays, it takes several plug in attempts to even START in AC mode, but typically it'll drop down to USB (the screen comes on momentarily when the change occurs) at some point in the charging.
Worst case scenario, it'll change rapidly back into AC and out, to the point where I can watch it on happen on the screen. That's rarer though.
It never changes INTO AC and stays there, to be clear. Always a downgrade to USB charging.
Is something wrong physically with the jack on the phone? I've never damaged the phone, dropped in water, etc.
If RMA is what's suggested as my only option - is that a brand new phone or refurbished?
Use another USB charger, its a known problem with the supplied LG charger with the N4. I myself have this problem but am using another charger and its fine.
The USB cable has no problems btw, its the charger itself.
Can you link to your sources on this being a "known problem" ?
I'm pretty sure the same issue persists with my old Samsung charger too - the one supplied with the Galaxy Nexus. So.. that suggest the problem is with the phone, not the charger/cable.
i also have the exact same problem just now.. i'll try using another charger tonight at home..
just now i charged my nx4 using its original charger, in just a couple of minutes, the phone is saying that its being charged using usb.. stupid..
I'm also getting this at the moment, I'm completely stock, not even rooted and this has cropped up only since the 1.8mb Security Patch....
Any fixes?
Will root if I can fix it....
I was/am having this issue as well. I typically charge my phone via car charger (works fine) or wireless, so I can get around this issue easily. Plugging it into the PC and enabling fast charge with franco's kernel works as well.
I tried my N10 charger and it was dropping to USB as well. When I'm at my friend's place and use his generic charger, it works fine.
I used to have this issue but ever since I updated Android to 4.3, my charging works just fine.
Sent from my Nexus 4 using xda premium
filthykid said:
I used to have this issue but ever since I updated Android to 4.3, my charging works just fine.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Might try a factory reset and see does it make any difference...
do we have any more thoughts on this issue? is it a software bug? is it hardware? which hardware? I am going to experiement with a few different wall chargers and usb cables.
so 3 chargers (Galaxy Nexus' , Nexus 4's, USB 3.0 port on PC) and 3 cables (likewise + cable from monoprice)
SEEM to yield the results, that the problem is the connection between the cable and the phone. The oldest and most used cable has the hardest time establishing and maintaining an AC connection, the newest/lest used one from monoprice has never had a problem, and the LG cable is in the middle.
Is this an issue of wear and tear on both the cable connectors and the phone's port? It's really lame the phone and it's cable are not even a year old and THAT can't stay charging at AC voltages.
Will a replacement phone from Google be a refurbished unit or brand new?
bump
deusfaux said:
If RMA is what's suggested as my only option - is that a brand new phone or refurbished?
Click to expand...
Click to collapse
They will send you a new (not refurb) phone and you will have 21 days to send back your old phone. The replacement process is super easy, just call them at +1 855 83NEXUS and tell them your issue. They will walk you through a factory reset and if the problem is not fixed they will replace it.
I've had issues with the microusb port on multiple phones in the past, and have definitely noticed the N4's socket getting looser.
On an old HTC sensation, I had to resolder the port on. Can you reproduce the behavior by applying slight pressure to the plug in various directions?
Does your connection also intermittently drop out when connected to a computer?
A workaround for the time being could be to use a kernel that allows you to force fast charging regardless of the detected charger. But at that rate, it's quite possible you'll lose your usb port altogether sometime in the future..
You could also enable adb over wireless, and check the charger type:
Code:
cat /sys/kernel/debug/msm_otg/chg_type
You should be seeing DCP (has the data pins connected, possibly with some resistance).
Or proprietary if you're using an Apple-compatible charger (has aspecific voltage on the data pins).
If you see SDP, it means it's in "USB" mode.
If it's staying DCP/proprietary but the charge rate is dropping to "USB," it means the phone is throttling down the current because it's detecting the charger can't deliver (voltage dropping below threshold).
with the good cable (monoprice), wiggling has no effect.
with the poorest cable (samsung), wiggling will rapidly change it between AC / USB / nadda
with the LG cable, wiggling, will SOMETIMES have an effect. sometimes it's solid and will only become a flaky connection after it's been charging a while already

[Q] Nexus 7 short circut damage help, please.

So, I apparently did something very stupid with my new Nexus 7.
I have a few 1 TB external hard drives, which don't get enough power via an OTG adapter from the Nexus 7 to run. So, I purchased a two into one cable -- that is, a cable that combines two male USB A plugs into one Micro USB B plug so that a USB 3.0 hard drive can use two USB 2.0 ports to have enough power. I had planned to use this to enable use of the hard drives with the Nexus 7 while traveling by plugging one cable in the tablet and the other into a charger.
When I got the cable I tested it by plugging one of the USB A plugs into my Nexus 7, and then I plugged the other into my computer's USB port. The Nexus 7 promptly shut down, the computer complained of a power surge on the USB port, and a distinct smell of melted plastic came from the computer's USB port. I guess the combining cable didn't combine so much as it just acted like a double headed male A USB cable and shorted things out?
The Nexus 7 refused to restart afterwards until I it plugged it into its charger. It works now, mostly. However, if its battery charge is above about eighty-seven percent then it always reports that it is charging, regardless if it is plugged in or not. And if I plug it into a computer while it is reporting that it is charging I have to restart the tablet to get it to connect to the computer -- I guess it thinks it is connected to a charger and doesn't bother checking for a data connection unless restarted.
The level where it stops thinking it's charging varies somewhat -- I've had it still claim to be charging all the way down to eighty-two percent charge, and by repeatedly opening the battery app over and over again I have been able to get it to notice that it's really not charging all the way up to ninety-one percent, but no higher, and I have to open and close the battery app an increasing number of times for every percent that it goes up over eighty-seven before it will notice it's not charging.
Any idea what kind of damage I'm looking at? How to fix it? Whether I can get the warranty people to fix it free of charge? If yes, whether they will send me a new one or just fix the one I have? Whether it's worth getting fixed since it mostly still works, and doesn't really bother me as long as it doesn't get worse?
Nothing?
Nothing from anyone?
Try replacing the internal USB plug? About $25. Easy to do your self.

Extremely slow charging

so i had my phone for around a month now and fast charging works great until around 4 days ago where the battery percentage does not even go up by 1% while charging and watching videos on youtube and i always have the "slow charging" notification even if i turn on the fast charging feature and plug the cable in correctly.
Are you using the cable and charger it came with?
some cables i got caused the same problem i had when i first got my phone and had to invest in a good set
Are you using ORIGINAL out of box charging adapter and USB cable?
I had this issue with my old HTC One where i was using very cheap 3rd party USB cable from china and my phone was DISCHARGING while it was in use and connected to the adapter at the same time.
If you lost your original USB cable i suggest you to pay 10$ and get some normal cable (i bought ANKER for my old HTC One).
fast charging only works when screen is off.

Categories

Resources