Simunlock Problems - Galaxy S 4 Q&A, Help & Troubleshooting

Hey there,
I got a I9505 that doesn't detect my simcard (if i put it in it still say pls insert simcard like there is none). so my guess was carrierlocked...
It also doesn't ask for an networkunlock code .. so i didn't wanted to buy a code on these websides because i didn't know where to enter the code.
Well I've tried the trick with the *#0011# and it doesn't go into the Service Menu.
The phone is on 5.0.1 could this be the problem ? Is there a way to downgrade?
Or do i have to falsh the modem in any way?
Till now i've just changed the FW with Odin to the DTB Version.
I'm kind of scared to try other things if I'm not sure what they do...
I'm really sorry if the solution is in a thread i havend found or just overlooked
thanks for your time and help

A properly working SIM lock would recognize the presence of the SIM card, and when you unlocked the phone, would prompt you to enter the unlock code. Therefore, a carrier lock is not the source of your problem. Unfortunately, yours is a hardware problem, and based upon your description, it's a motherboard failure, rather than a SIM card tray failure. It cannot be the SIM card tray because a SIM card tray failure would not ask you to insert the SIM. Instead you would have a circle with slash in the notification bar to the right.

Strephon Alkhalikoi said:
A properly working SIM lock would recognize the presence of the SIM card, and when you unlocked the phone, would prompt you to enter the unlock code. Therefore, a carrier lock is not the source of your problem. Unfortunately, yours is a hardware problem, and based upon your description, it's a motherboard failure, rather than a SIM card tray failure. It cannot be the SIM card tray because a SIM card tray failure would not ask you to insert the SIM. Instead you would have a circle with slash in the notification bar to the right.
Click to expand...
Click to collapse
Thank You for your help,
So in the mean time I successful downgraded to 4.4.2 (cyagogen)(and upgraded again) found a soulution to flash and access the modem so i could do the trick with *#0011#...but it's still not working.
I just don't to belive that its a hardware problem. Is there anyway of another software Simlock?
Because the Network Conectivity bar is showing 3 bars.
I got it (not so) cheap from ebay, so could it be that the imei is block in the network ?
Thanks agian for your help

IMEI could definitely be the cause of your problem, especially if you actually do have a signal.

It is showing 3bars but not the H for HSDPA but it also shows those bars if no sim is insert so...
The imei ist blocked ?
Guess there is no way to change it
Sent from my Nexus 4 using XDA Free mobile app

If no SIM card is inserted you wouldn't have any signal, but a missing SIM card indicator. This behavior confirms to me that you have a hardware problem of some sort. You need to have the device looked at, because software is unlikely to be the source of the problem.

Related

SIM not recognized in S4 GT-I9515 (Not Registered on Newtork)

Hi,
I need anyone's help for my mobile as it says Not registered on Network when I tried to call although the SIM is already inserted .
- This mobile was for Africa & ME version but already opened in ASIA (Non competible regaion ) and started asking the code.
- So it was routed by SU and tried to unlocked it but failed
- Then the mobile was sent back to Saudi Arabia, where I unrouted the mobile thru SU (by complete unroot option in side the SU, installed original firmware successfully. But when I try to call, it display a message as " Not registered on Network"
- I already inserted a paper between the SIM & SIM slot - no use , tried to change the setting thru Mobile Network but not accessible as it dispays " insert SIM to access the network".... ,, On & off several times - no use, went to Flight mode and back - no use...
Need anyone's guide / suggestions to resolve this issue.
Thanks
Farhan
So, if I understand you correctly, this S4 was an African phone that was powered up in Asia? If correct, then you encountered Samsung's region locking, meaning the device requires a SIM from the appropriate region. Needless to say, you don't have one of those.
This is not a hardware issue, but firmware. Therefore, inserting pieces of paper into the SIM card tray does nothing except waste time and potentially damage the SIM card tray. Airplane mode will not shut the region lock off nor will it deactivate a SIM lock.
To solve this...
1. Purchase an unlock code and type it in to remove the SIM lock. This is also supposed to remove the region locking.
If the unlock code does not remove the region locking, follow these additional steps.
2. Root.
3. Install and run RegionLock Away to remove the region locking.
On the I9505, users could downgrade the modem to an Android 4.2.2 version, root, and then run RegionLock Away to remove both the region lock and the SIM lock, thus completely unlocking the phone. However, you have an I9515, which came with Android 4.4.2 out of the box. Since the I9515 never had an Android 4.2.2 ROM available, RegionLock Away cannot remove the SIM lock, though it can still remove the region lock, which is its intended purpose. This is why you have to purchase an unlock code.
Strephon Alkhalikoi said:
So, if I understand you correctly, this S4 was an African phone that was powered up in Asia? If correct, then you encountered Samsung's region locking, meaning the device requires a SIM from the appropriate region. Needless to say, you don't have one of those.
This is not a hardware issue, but firmware. Therefore, inserting pieces of paper into the SIM card tray does nothing except waste time and potentially damage the SIM card tray. Airplane mode will not shut the region lock off nor will it deactivate a SIM lock.
To solve this...
1. Purchase an unlock code and type it in to remove the SIM lock. This is also supposed to remove the region locking.
If the unlock code does not remove the region locking, follow these additional steps.
2. Root.
3. Install and run RegionLock Away to remove the region locking.
On the I9505, users could downgrade the modem to an Android 4.2.2 version, root, and then run RegionLock Away to remove both the region lock and the SIM lock, thus completely unlocking the phone. However, you have an I9515, which came with Android 4.4.2 out of the box. Since the I9515 never had an Android 4.2.2 ROM available, RegionLock Away cannot remove the SIM lock, though it can still remove the region lock, which is its intended purpose. This is why you have to purchase an unlock code.
Click to expand...
Click to collapse
Thank you for your advise. :good:
As you understood that it is belongs to North African & Middle East.
In the phone box there is one sticker pasted which says need to insert the SIM from North Africa or Middle East first to active the phone where the Saudi Arabia also in the list, but now when I inserted the Mobily SIM from KSA, it displays the above message.
So still whether I have to go far a Unlock code or you have additional idea ?
Regards,
Farhan
I would buy the unlock code. The unlock code not only will remove the SIM lock, but it should also remove the region lock. As a bonus, you'll increase the S4's resale value, as unlocked devices command a premium over ones that are still locked to their carriers.
Strephon Alkhalikoi said:
I would buy the unlock code. The unlock code not only will remove the SIM lock, but it should also remove the region lock. As a bonus, you'll increase the S4's resale value, as unlocked devices command a premium over ones that are still locked to their carriers.
Click to expand...
Click to collapse
I went to a sim unlocking site where it says guaranteed unlocking service if the phone is not Hard Locked. So please tell me how to know my phone is hard locked or not.
For your info. wifi is working in my phone
Also, will you recommend any unlocking service site to try.
Thanks
Farhan
A little searching will do you wonders. I generally point people to sammobile's unlocking service, but if you do a search on Google you'll find hundreds of them.
Strephon Alkhalikoi said:
A little searching will do you wonders. I generally point people to sammobile's unlocking service, but if you do a search on Google you'll find hundreds of them.
Click to expand...
Click to collapse
I am coming back again to this thread after I communicated with a SIM lock Service Provider who clarified many questions and finaly advised me to take the phone to a workshop who can have original SIM and I tried the same but could not find any workshop to help in this regard.
But when I was checking a forum someone asked to check the status of the IMEI CERTIFICATE status by typing *#0011# which I did so and the mobile displayed as IMEI CERTI: FAIL.
I believe here is the problem for not recognizing the SIM . Please need your guide how to solve it.
IMEI certification is a red herring. My device, when it was on Touchwiz, worked perfectly even though the IMEI Certification result was "Fail".
Strephon Alkhalikoi said:
IMEI certification is a red herring. My device, when it was on Touchwiz, worked perfectly even though the IMEI Certification result was "Fail".
Click to expand...
Click to collapse
So it is not the case you mean ?
I already flashed the official firmware successfuly and yesterday, I clicked the 'check update' option in the setting and it updated the latest version of the firmware. all options are working except this SIM access.
So do you think any causes like baseband version or modem problem etc.
Nope. I think you have a hardware issue. Especially if you've tried everything software related, including flashing the modem again.
For the same issue, I was in the Sammobile forum where they found my phone is not showing the product code as it says the Product Code: Not Active in the 'Phone Info *SamSung* ' program (CSC page screen shot attached)
Also they told that need to do some work on the nv-data file to restore your Product Code . But when I checked my EFS folder (rooted folder), I could not find this file. I.e. nv_data.bin (see the screen shot of the EFS file folder)
They guided me to follow the steps in this link. http://forum.xda-developers.com/showthread.php?t=780509
but could not continue due to the missing file.
Current situation of my mobile:
- It is rooted with Super SU.
- Took the backup of this folder to my PC but no use due to the above missing file.
- EMEI in the system (*#06#) and written under the batteries are the same. (Not changed)
- All other functions including touch screen, wifi are perfectly working except the recognizing the SIM.
Appreciate your advise
Thanks
nv_data.bin hasn't been present in the EFS folder for some time now. Its information is stored in hidden partitions on the device. Those partitions can be backed up with Wanam's EFS backup tool, but to see what is in them requires you to break open the backup images.
You would be better off getting the S4 looked at, rather than risk bricking the S4 by modifying data in those partitions.

strange problem with sim card

Hi there,
I think problem is intractable . It is a Samsung I9505 recognizing a sim and some not. I assumed it was the flex of the sim card , so buy him a new one giving the same result.
I 've just released by IMEI but that's not the problem. The phone will have 3 years old from Orange.
Where not directly detect and asks pin or anything just he says no sim inserted.
I have installed the latest free firmware PHE is SamMobile and nothing has changed.
Fixed network files and either Chimera .
Anyone have any idea that can happen?
Flash latest firmware and modem?
only the latest firmware one file in odin box pda
someone else to help me, not you think of anything else?
Is your phone unlocked to use other sim cards than Organe ones?
Is the sim not recognized at all or are you getting the message that the sim card was removed?
GDReaper said:
Is your phone unlocked to use other sim cards than Organe ones?
Click to expand...
Click to collapse
Yes, unlocked for imei all OK
audit13 said:
Is the sim not recognized at all or are you getting the message that the sim card was removed?
Click to expand...
Click to collapse
No SIM card only emergency calls

unable to connect to mobile network

hi, yesterday i had this problem and i can't make call or send sms and navigate on internet.
wifi works
i was on cm13 original , i tried to clean flash again cm13, clean flash optimized cynogenmo13, flash update boatloader and modem and now i tried to flash last samsung stock rom but the problem is still here...
i tried to put my sim card in my dad's phone and it works, i tried to put his simcard in myphone and it doesn't works, so is a phone releated problem
what can i do?
thanks
p.s. i'm from italy and i'm on TIM
There's probably something wrong with the SIM tray.
in that case can i simple change it?
i forgot to say an important things, when i boot the phone, the phona asks me the pin like usual
Is the phone asking for the sim pin or phone pin? If it's asking for the sim pin, it could be a software problem.
You flashed the latest stock rom using desktop Odin?
double post
audit13 said:
Is the phone asking for the sim pin or phone pin? If it's asking for the sim pin, it could be a software problem.
You flashed the latest stock rom using desktop Odin?
Click to expand...
Click to collapse
i flashed first the last boatloader and modem, nothing changed so i flashed the last firmware for my country using odin and nothing changed again :/
If i try to make a call it say "non registrato sulla rete" that means "not registered on the network"
in settings, if i manual select the network, the phone try to connect but after few moments say "this sim cannot connect to the network" or something like that, but the same in another telephone works!
Is the phone asking for a sim pin or network unlock pin? Does the phone show the correct imei? Could the phone be blacklisted?
audit13 said:
Is the phone asking for a sim pin or network unlock pin? Does the phone show the correct imei? Could the phone be blacklisted?
Click to expand...
Click to collapse
the phone asks sim pin
the phone show the same imei that is written on the case
i don't know if could be backlisted, is a phone bought by a industry that have a contract with Vodafone, i also asked if the industry had some problem with Vodafone but they said no so i think there is no reason to black list
thanks for the help!
edit:
the guys from the factory just call me back and he said that he was wrong, they had a misundersteing with vodafone and the locked the phone, now they clarified and they are going to unclock it in 72hrs!

Can't write sim unlock code, please Help

Hi.
I bought a locked s8+ from Telcel México. I want it to use it on Att, I have the unlock aim code. The problem is when I instert the att sim I got a message "SIM network PIN blocked. Enter Sim network PUK." and a small lock blue icon. But I can't write anything, there is no keyboard option or anything. Any help? Thanks!
Have you tried another SIM card? Maybe read this: https://www.att.com/esupport/article.html#!/wireless/KM1000485
Sent from my SM-G955U using Tapatalk
I just unlocked my phone this weekend. A number pad should have appeared. If you didn't turn off the phone to change the SIM try restarting. If that doesn't work try a different card.
Sent from my SM-T710 using Tapatalk
Tried 2 different cards and had the same screen.
Now I flashed a new rom, that screen disappeared but now when I insert a new sim car got a new screen and now I can write the numbers. The problem is that I don't have the PUK code, I think that I need an unfreeze code, anyone knows how can i get that code? Or how can i unlock my phone?
Thank you!
Same **** with mine.
shimele said:
Tried 2 different cards and had the same screen.
Now I flashed a new rom, that screen disappeared but now when I insert a new sim car got a new screen and now I can write the numbers. The problem is that I don't have the PUK code, I think that I need an unfreeze code, anyone knows how can i get that code? Or how can i unlock my phone?
Thank you!
Click to expand...
Click to collapse
I got S8+ from f#c!¢n Telcel and paid for the Network Unlock code and have the same screen with the blue icon and cant do **** about it. With the new ROM ( Which one did you flash ) did you have any luck, have you unlocked your phone ?
shimele said:
Hi.
I bought a locked s8+ from Telcel México. I want it to use it on Att, I have the unlock aim code. The problem is when I instert the att sim I got a message "SIM network PIN blocked. Enter Sim network PUK." and a small lock blue icon. But I can't write anything, there is no keyboard option or anything. Any help? Thanks!
Click to expand...
Click to collapse
You need the PUK code for the new sim card - most print this on the card that you popped the sim out of. If you don't have the original outer card, then call the carrier for the NEW sim card you are trying to use and they should be able to help you.

i9505 no network service at all (only emergency calls) - any ideas?

Hey there!
I try to keep it short. I have no network service (the sim is working in other phones). There is sometimes a "stop" like symbol in the top bar or an exclamation mark saying "no chosen network available". However, emergency calls should be possible (phone got network access).
I bought the phone, so it's used and that "problem" was known. I thought I could fix it. I tried the following:
Rooting and RegionLockAway.
Flashing new Firmware (I9505XXUHOA7)
Flashing the ME2 modem and trying to SIM-Unlock it. However I get an popup "error" after pressing NV-Rebuild (it stated Golden Backup exists) and then the phone immediately reboots.
SIM detection seems to work (asks for PIN and notifies on empty sim)
The IMEI is there.
If I try to choose networks it gets a list with EPlus, T-Mobile and Vodafone (I am currently in Germany). Unfortunately I do not know where the phone's from.
Also, I never experienced any popups asking for unlock codes or similar - it is just not able to register on the network.
How can I make sure theres no SIM Lock?
How can I make sure theres no Netlock?
After those two are clear what else could be done? What about NVData?
Anyone any ideas? Thanks!
I can post some infos from the service/UMTS menu, however I am not sure which. I also searched and tried hours but without success.
Replace the SIM card tray. From appearances yours is dying.
Thanks for the reply. Can I test this somehow? I am just wondering since it asks for SIM-PIN and even reads APN data etc. I just searched and it is about 10 bucks on ebay and I should be able to do it at home that would be cool. So since it is detecting my SIM can I test somehow whether there could be other problems causing this problem bevore I try to replace that sim-slot?
Thank you!
By the way: Yesterday I also tried to repair NVData with the SamsungUnlock software as posted somewhere here. While that worked without a problem it did not change anything.
To sim unlock the phone, you could try flashing the 4.2.2 modem, rooting, and using regionlockaway.
fassal said:
Can I test this somehow?
Click to expand...
Click to collapse
I wish there was a way to test it. I only knew mine was bad by sheer luck. Mine revealed itself only after flashing an Android 4.2.2 stock ROM; more current versions didn't show anything.
Could there be a loose connection inside the phone?
Where it is a known issue, there is a possibility that the original owner replaced the SIM tray. When they did, they likely forgot to reuse the foam pad from the top of the connector on the old tray. If that pad is missing the connector will pop up in time.
hey thanks for your help!
I will open the phone and check the connector of the SIM-Tray. But as I already described, it even asks me for the SIM-Pin, but maybe even though something might not be right.
Regarding flashing an 4.4.2 Modem: Is that the "9505_DXUAME2_MODEM.rar"? If, I tried that already (installed that modem, rooted, RegionLockAway and even with the Serive Menu SHA256 OFF method (this one did not work since I got an Error and the phone did not freeze etc.). However, I did not install a full 4.4.2. Stock Rom yet.
Well maybe I could buy a SIM Tray and just connect the PIN without acutally gluing it on the phone. This way I might be able to get a refund if this does not do the trick.
If all these fail I just have to find some new use for that phone
You cannot use an Android 4.4.2 modem or ROM to unlock. The modem or ROM MUST be from Android 4.2.2 or RegionLock Away will not work.
Regarding the SIM tray, foam mounting tape from the local store on top of the connector will work. No need of glue.

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