Speakerphone turning off at random while on call. - Nexus 6P Q&A, Help & Troubleshooting

Hello,
I have not seen a thread on this nor has Google searches helped but I have an issue I wanted to post to see if anyone else was having the issue.
I use my phone for work and often have it on speaker phone, out of no where the call goes quite and the person on the other end of the call can not hear me anymore. Upon looking at the phone the speaker phone seems to get disabled and the call goes back to the handset. This happens often when using the speakerphone but certain calls are worse then others.
In one call I had the speaker phone get disabled about 10 times which was close to every 30 seconds or so. This is very very annoying, I have also rebooted the phone. At this time I am not modded and have less then ten apps installed and I am pretty sure none of the apps I installed are causing the issue.
I will note that I do have the phone connected to bluetooth a lot and when the issue happened I tried to disable the bluetooth while on the call but the issue persisted.
Is anyone else experiencing this issue?

Speaker phone and Bluetooth turning off at random
I am having the exact same problem. But for me this happens with Bluetooth and speakerphone. This is getting really frustrating for me and potentially dangerous when I try to switch back to Bluetooth while driving.
Have you figured out a solution for this yet ?

Related

Calling but no ring?

Hello, does anyone experience this? You call someone and then it doesnt ring.. I tried like 3 people and it does the same thing.. eventually it disconnects...
this happens to me sometimes, eventually the other person on the line will hang up because im still thinking its trying to connect. i usually put it on speaker so i hear the ringing then turn it right back off. but yes, i do have this issue.
yes i have this issue with CM5b3....if you set it to speaker then back to regular it will work, im not sure if this is a CM issue or just a n1 issue....i also noticed it happens mainly when the call previous was on speaker phone when the call ended, seems to be a problem in the sound routing subsystem

No sound on phone calls after leaving it on vibrate for a while?!

Since I mute my ringer while in class, I've noticed this a BUNCH of times since I got my G2 and it's beginning to get on my nerves. On mute it might work fine (I can't remember), but I know after I leave my classes I'll try to make a call and it connects (green screen!) and I still can't hear a darn thing.
In fact, the people on the other end hear nothing when they answer the phone either.
Only a restart fixes the issue Anyone else have that problem?

[Q] Bluetooth staying connected through call issue

Has anyone had issues with bluetooth staying connected consistently through a call?
I'm new to the Epic about a week or so ago. My bluetooth connects fine and stays paired. But during the call I will lose caller for about 5-7 seconds and they eventually come back. But I will miss part of the conversation.
I've had people tell me they can hear me during the silence but I can't hear them. It seems to happen maybe every third of fourth call. I didn't know if anyone knew of an issue or fix to the problem.

[Q] LG G3 + gwatch: callers can't hear me speak over bluetooth when connected

Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Having the same issue....sort of...
First, allow me to apologize for any improper formatting or if I've tendered my reply in the wrong way.
I've literally never replied on a message board in my life. Ugh, I know. How, right? Moving on...
I have an issue very similar to the one you're having, only in place of the car, put a Plantronics WalMart headset and change the G3 for it's predecessor. I notice that people call me when my watch is connected to my phone. When I answer, they claim to not be able to hear or understand what I am saying. The problem persists even if I disconnect my headset and use the G2 in either handset or speakerphone mode. The only fix I've found is to restart the phone and return the call. Even then, if the watch is still connected, only the first call can be completed with no "interference".
I've attempted to update the software and firmware to my G2, with no success. I have no idea why this issue occurs.
Also, is probably noteworthy that regardless of whatever Bluetooth device I am connected, very very often during a call, my caller's voice will shift into "speakerphone" mode without being instructed to do so. I have to open the call screen, turn off the BT, then select it again to turn it back on. The call returns to the headset, but doesn't stay there in most cases. Sometimes I have to do this 5 - 7 times a call. Other times, it remains connected as it's supposed to. Again, I can find no reason why this happens, but it's been an issue for MONTHS with my G2. And it doesn't matter what headset I am using, it just "drops" the sound to my speaker phone, but still says that it remains connected to the headset.
It's a Sprint LG G2, if that matters at all.
PrivateBytes said:
Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Click to expand...
Click to collapse
Have you tried going into android settings for voice input and allowing recording using Bluetooth mic?

[Q] Help---people can't hear me

I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
I am having the same issue. There are a couple of things I have tried. The most promising is to turn off Google hotword detection on every screen.
You can also try turning off the Privacy Keeper and Voice Enhancement in Call Settings. If any of this works for you, or you find and answer, let me know!
eepyikes said:
I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
Click to expand...
Click to collapse
Having the same issue with 2 lines, same LG G2 phone. Called Verizon, was told it sounds like a hardware issue. I'm thinking it's something to do with their Android update personally.
Had exact same issue and took phone to repair center. They said it was mic issue. They ended up replacing the entire phone but guess what - issue is still there on new phone.
Sent from my LG-D802
I've seen this issue on many forums and with the number of people that are having the problem, it has to be either LG flaw or a software issue. I'm trying turning off the ok google, noise cancellation, and privacy keeper. But I'm pretty sure I tried those on the last phone with the same results.
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
Update on this: Still having the issue after disabling ok google hotword..
eepyikes said:
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
Click to expand...
Click to collapse
I read your reply some time ago but didn't answer because I had no answer.
Today the bug appeared again so I turned on speakerphone like you said. Guess what, they could then hear me!
Thanks for the tip @eepyikes, its a good workaround but lets hope for a proper solution.
Sent from my LG-D802
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
cahiatt said:
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
Click to expand...
Click to collapse
-Correction- I hadn't had this issue since I disconnected my Pebble about 10 days back. It came back today when I made a call. What I noticed today is.......
When I switched to the speakerphone the person still couldn't hear me very well. Switching back to mic the problem is still there. But when I turned on my BT headset the audio was fine. Switching back to the phone mic from the BT the problem cleared up.
Did a test call initiating the call on the BT headset and had the same audio problem through BT. Switching back to the phone mic or speakerphone cleared it up.
Initiated another call on the speakerphone. Same audio problem. Switched to BT and it cleared up again. Switched back to the phone mic and it was still fine.
Seems the issue is there when initiating the call on BT, mic or speakerphone but switching from BT to the phone or phone to BT clears it up. I'm on a D801 (TMO) and first noticed this about three weeks back.
Rebooting the phone seemed to clear it up at least for the short term. I just noticed that the Google search app updated on the phone about two/three weeks back. Seems about the same time I started noticing the issue.
I had a backup of Google search 4.1.29 from back in January. Just restored that version and blocked it from updating to see if the issue comes back again.
Interesting to see this is also on the d802. Mine is the VS980.
The 13qcelp trick does not fix it. So tired of this!
Any other tricks out there??
Happened twice in one day. New record for me. Sick of people saying "hello?? Anyone there??? Hello??" until i turn speakers on. With speakers sound is horrible so really annoying! Wonder if issue will happen with AOSP/CM roms.....
Sent from my LG-D802

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