Please help me troubleshoot Smart lock and Doze issues - Nexus 6P Q&A, Help & Troubleshooting

1. I just got my Nexus 6p yesterday and upgraded from my Nexus 6. I left it on the side table last night without putting it into battery saver mode or anything like that, expecting Doze to take care of my battery saving needs. I lost around 35% battery overnight, which is as bad or worse than the Nexus 6 did without battery saver mode turned on. Chrome and Android OS were the top users, but I expect that the Chrome use was my using it before bed, not overnight? What could cause that kind of drain, especially when Doze should be making it way better, not worse?
2. Smart Lock never really worked for me on the Nexus 6 at home. I was really hoping that the 6p would fix it, but I still get asked for a pin or fingerprint all day while keeping the phone here. How can I troubleshoot this?
In case it matters, this is a stock phone. No root or anything other than applying OTA updates and restoring apps from my old Nexus 6 using the Google restore feature when it first booted.

Well over this past night I didn't lose a single %... so the first night was fluke I guess...
Any ideas on the smart lock situation?

hifiaudio2 said:
Well over this past night I didn't lose a single %... so the first night was fluke I guess...
Any ideas on the smart lock situation?
Click to expand...
Click to collapse
smart lock sucks so badly. I could never get it to work at home both on n6 and n6p. what's worse is that on my n6p fingerprint scanner brings up the pattern lock very often.

Smart Lock for locations is a hit and miss.
Good to read the batter issue solved itself.

Related

[Q] Massive wake locks - com.sec.android.app.clockpackage

Hi guys,
Please bear with me as I've never owned an Android phone before.
I have a Samsung Galaxy S4 I9505 and last week, it started having major battery drain of around 4%-5% per hour of idle screen-off time. This was much more severe than it was in the first two weeks of ownership, which was only about 1% or less an hour. Unfortunately, I have not been able to fix this issue.
I had heard about wake locks in Android, so I downloaded the app Wake Lock Detector and ran it a few days ago. It seemed from the analysis that by far the biggest consumer of my battery was a "com.sec.app.clockpackage". Here is the screenshot I took from the app a few days ago.
tinypic.com/view.php?pic=qzhohx&s=5
I tried googling this and it seems related to the alarm clock???!!! However, I couldn't find anything to help solve my problem. Even after I turned off the alarm clock and deleted all alarms set nothing would solve the problem.
The problem persisted and I decided a few hours ago after having the problem for half a week to factory reset the phone, thinking that I had some rogue application. After resetting the phone, I immediately installed Wake Lock Detector and nothing else.
However, that did not solve the problem. This is another screenshot I took from the app just a while ago.
tinypic.com/view.php?pic=20rx9f&s=5
If you would note, once again com.sec.app.clockpackage is dominating the partial wake lock list.
Could anyone please help me with this - How come a factory reset did not help restore it to how it was when I first bought it, when I didn't have this issue of draining 5% battery per hour? One thing I have noticed is the number of wake locks for com.sec.app.clockpackage is approximately the same in number as com.sec.phone, although that process takes up far less time overall.
Would anyone be able to help me out? I don't know much about these technical things. Many thanks!
jjs82 said:
Hi guys,
Please bear with me as I've never owned an Android phone before.
I have a Samsung Galaxy S4 I9505 and last week, it started having major battery drain of around 4%-5% per hour of idle screen-off time. This was much more severe than it was in the first two weeks of ownership, which was only about 1% or less an hour. Unfortunately, I have not been able to fix this issue.
I had heard about wake locks in Android, so I downloaded the app Wake Lock Detector and ran it a few days ago. It seemed from the analysis that by far the biggest consumer of my battery was a "com.sec.app.clockpackage". Here is the screenshot I took from the app a few days ago.
tinypic.com/view.php?pic=qzhohx&s=5
I tried googling this and it seems related to the alarm clock???!!! However, I couldn't find anything to help solve my problem. Even after I turned off the alarm clock and deleted all alarms set nothing would solve the problem.
The problem persisted and I decided a few hours ago after having the problem for half a week to factory reset the phone, thinking that I had some rogue application. After resetting the phone, I immediately installed Wake Lock Detector and nothing else.
However, that did not solve the problem. This is another screenshot I took from the app just a while ago.
tinypic.com/view.php?pic=20rx9f&s=5
If you would note, once again com.sec.app.clockpackage is dominating the partial wake lock list.
Could anyone please help me with this - How come a factory reset did not help restore it to how it was when I first bought it, when I didn't have this issue of draining 5% battery per hour? One thing I have noticed is the number of wake locks for com.sec.app.clockpackage is approximately the same in number as com.sec.phone, although that process takes up far less time overall.
Would anyone be able to help me out? I don't know much about these technical things. Many thanks!
Click to expand...
Click to collapse
Hi,
I have the same problem. Not with the clock but after 2 weeks it started to have major battery drain. i don't know what to do in order to solve this.
Hi bbbb2004, it seems like no one has been able to help us so far.
However, did you also initially have no problems with the battery and it only started getting worse a few weeks in?
Maybe you could also try Wake Lock Detector to try to find out what the cause is. From the pics I posted, I found out what the cause is on paper, but I have no idea what it actually is...
jjs82 said:
Hi bbbb2004, it seems like no one has been able to help us so far.
However, did you also initially have no problems with the battery and it only started getting worse a few weeks in?
Maybe you could also try Wake Lock Detector to try to find out what the cause is. From the pics I posted, I found out what the cause is on paper, but I have no idea what it actually is...
Click to expand...
Click to collapse
I did try Wake Lock and saw the problem: 1. exchange service 2. com.facebook.katana and third place is facebook messenger. Initially, when i bought the phone i had no problems but after 2 weeks it started to get worse. Interesting thing is that now is going down like 12-15% / hour almost without any usage and the phone gets really hot in the camera area.
Today the phone died while the battery was at 43%. The left corner led was blinking blue and no button was working. The only thing i could do to start was to remove the battery and put it back.
Been quite a while and the problem still hasn't resolved itself. On a daily basis, I can get up to one hour of wake lock from the reading on Wake Lock Detector and GSam battery monitor. (and they show exactly the same time)
I have however gotten a bit closer to trying to solve the issue. The wake lock seems to clock much more faster at my house than when I'm outside. If I'm out all day, I can come back with only around 3-5 minutes of wake lock from com.sec.app.clockpackage. It still accumulates over time, but at a substantially lower rate.
I have no alarms set.
The only thing I can think of is that reception at my house is not superb, and does fluctuate based on the indicator bars shown on the phone. However, I don't think that fluctuating reception can cause a wake lock for com.sec.app.clockpackage, which is something to do with clocks presumably.
Anyone have any other ideas?
jjs82 said:
Been quite a while and the problem still hasn't resolved itself. On a daily basis, I can get up to one hour of wake lock from the reading on Wake Lock Detector and GSam battery monitor. (and they show exactly the same time)
I have however gotten a bit closer to trying to solve the issue. The wake lock seems to clock much more faster at my house than when I'm outside. If I'm out all day, I can come back with only around 3-5 minutes of wake lock from com.sec.app.clockpackage. It still accumulates over time, but at a substantially lower rate.
I have no alarms set.
The only thing I can think of is that reception at my house is not superb, and does fluctuate based on the indicator bars shown on the phone. However, I don't think that fluctuating reception can cause a wake lock for com.sec.app.clockpackage, which is something to do with clocks presumably.
Anyone have any other ideas?
Click to expand...
Click to collapse
Try turning off your email sync and facebook apps. If it still happens, you could try a factory reset or reflashing the firmware. Sometimes its just a bad s/w write and a factory reset could fix that.

[Q] Sudden Battery Drain on stock phone

So as it says, I am having a sudden issue with my battery. For the first few weeks after I bought this phone, I was sitting at nearly 2 full days before charging again. The past few weeks.. it has been decreasing steadily. From 2 full days to having to charge my phone every 1.5 days.. and now down to 1 day. This morning I wake up and my battery is being ridiculous. This was an overnight charge. I had only touched my phone last night to text and that was all.
I do not have have my phone rooted, and I would love to be able to fix the issue without rooting if possible! I really dislike losing all my game progresses when having to flash or factory reset anything.
As you can see in the attachment below.. I HAD great battery life. I played games frequently throughout the day.. used the phone quite often to text, facebook, chat on hangouts and still had 2 full days before needing to charge again.
Yes I've disabled a LOT of bloatware. I keep my location and bluetooth off at all times. I turned the WIFI from "Always on" to "Only when charging".I keep my screen brightness turned down and set to automatic. I turned off Google Search. I DO have motion gestures turned on, ONLY for the palm swipe screen capture.
I tried searching the forums for the answer and could not find one that directly applies to my issue. Most of them were short battery lives out of the box or shortened with the update in April.
I would appreciate any suggestions that you may have!
I'm in the exact same boat. When I went to bed last night my phone was at 27% and my device was dead when I woke up this morning.
I'm debating doing a factory reset on my phone, but that's a last resort.
I've had weird battery issues like this. Like 90% battery when I go to bed then the phone's off (2%) when I wake up. I've switched off the wi-fi toggles that we all know about but I also deleted and disabled most Samsung apps (except SHealth) and deleted the Samsung app store. I also got rid of all apps that I rarely or never use. This got rid of my battery issues and now have excellent battery life.
Yeah.. I have completely gutted out all the useless apps to me. That included all of Samsung's Apps and all but one T-mobile app. I'm in your boat Undergrad, I really don't want to factory reset if I don't need to!
I went into my Google Play and changed the updating from always to let me decide and turned off Google Search.
My battery still isn't where it used to be but that helped a lot. I'm now at 1d 2hours at 26%. The screen and Android System are neck and neck on my usage right now..
I wonder what app(s) is/are doing this.. maybe a recent update to them is just chunking away at our batteries.
Thank guys for letting me know I'm not alone!

Phone Idle under Settings/Battery

What runs under "Phone Idle" on the V20. It's been the largest battery consumer for the last week of use that I've noticed. My wife's V20 is the same and I had my brother check his and his wife's V20.
I'm only asking because I'm not see great battery life like other have been reporting. I don't have live wallpaper, have only two widgets on the home screen. GPS is set to battery save, screen is set to auto but that doesn't even come close to chewing up the battery.
Sadly I feel like I'm still using my old 2.5 year G3 where it'll need a charge mid way through the day.
VDoubleUVR6 said:
What runs under "Phone Idle" on the V20. It's been the largest battery consumer for the last week of use that I've noticed. My wife's V20 is the same and I had my brother check his and his wife's V20.
I'm only asking because I'm not see great battery life like other have been reporting. I don't have live wallpaper, have only two widgets on the home screen. GPS is set to battery save, screen is set to auto but that doesn't even come close to chewing up the battery.
Sadly I feel like I'm still using my old 2.5 year G3 where it'll need a charge mid way through the day.
Click to expand...
Click to collapse
Factory reset it
czerdrill said:
Factory reset it
Click to expand...
Click to collapse
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
VDoubleUVR6 said:
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
Click to expand...
Click to collapse
I agree with you. Although my phone is just beyond a week old and does have all my apps installed, a factory reset can't be the solution here. This is the typical "I don't know how to fix this" answer always given by manufacturers and carriers.
Sent from my LG-H910 using Tapatalk
In the roughly 3 weeks I've had my V20 I've only seen this once where phone idle was higher than Screen. I started looking thru all running apps for 'keep awake' time being high and noticed Android OS had keep awake of over 2 hours when it's normally less than an hour after a full day use. I power cycled the phone and it stopped.
The weird thing was Android OS didn't show high battery usage even though something was triggering keep awake. Looks like the keep awake was causing phone idle to be high.
I'd look at everything in your battery usage to see if you have any high keep awake times.
VDoubleUVR6 said:
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
Click to expand...
Click to collapse
Sorry did not mean to be short in my response. When you set up your phone did you restore it from another phone using the nfc bump thing? I did the same and my phone battery was the same way. Wouldn't last even half a day. After i factory reset and set everything up manually i get 18+ hrs with 7 hrs screen on time sometimes.
If this situation doesn't apply to you then maybe a reset won't help. But you have to understand your situation isn't normal.
Make sure Google now features are all turned off and not running in the background.
tourbound129 said:
In the roughly 3 weeks I've had my V20 I've only seen this once where phone idle was higher than Screen. I started looking thru all running apps for 'keep awake' time being high and noticed Android OS had keep awake of over 2 hours when it's normally less than an hour after a full day use. I power cycled the phone and it stopped.
The weird thing was Android OS didn't show high battery usage even though something was triggering keep awake. Looks like the keep awake was causing phone idle to be high.
I'd look at everything in your battery usage to see if you have any high keep awake times.
Click to expand...
Click to collapse
I'll have to go through the apps one by one like I did previously on my G3 and see. Now within the battery stats there is only a handful of apps like hangout, play music, chrome and camera. The rest is OS related so that's why I was curious what ran under Phone Idle.
czerdrill said:
Sorry did not mean to be short in my response. When you set up your phone did you restore it from another phone using the nfc bump thing? I did the same and my phone battery was the same way. Wouldn't last even half a day. After i factory reset and set everything up manually i get 18+ hrs with 7 hrs screen on time sometimes.
If this situation doesn't apply to you then maybe a reset won't help. But you have to understand your situation isn't normal.
Click to expand...
Click to collapse
No and sadly I was looking for that feature a week ago but couldn't find it so I had to individually install most of my apps I had on my previous phone...made for a long night along with the additional emails and configuration or icons and such.
I'll keep digging away at the phone...I really want to like this phone ?
Has there been a definitive resolution to "phone idle" battery drain? I just got a V20 2 weeks ago on sale for $360 and its a fantastic upgrade over the One+1 I've been rockin all these years, but I'm also suffering from mediocre life due to whatever phone idle is. Some forums (for other phones) say phone idle is related to your wireless signal. I'm still with the same carrier and frequenting the same locations and had no such battery drain with that old One+.
i finally discovered whats was goin on with me..
i had the same issue..
phone idle was topping my battery usage list
it turns google plays have this "locationmanager service " and locationwhatever" that kills your battery over wifi even with location button off
Go to locations/ 3 dots in top right corner/ turn off WiFi scan. See if that helps.
My phone has been suffering from poor battery life for quite some time now, here are the screenshots, Android OS has been this high on almost all battery cycles.
I disabled wifi scanning as suggested above and will watch the performance, does the community have any other inputs to fix this? View attachment 4212978View attachment 4212979
Sent from my LG-H990 using Tapatalk
Phone idle is always the biggest battery draw on my phone too. I have minimal apps too. No Facebook or similar types of apps. I'm on a Verizon V20 stock with the latest security update. Is this normal V20 behavior to have phone idle consume more battery than everything else?
how about doze mode , isnt that meant to help with this sort of problem ? ( my phone is currently on a ship )
Any update. İ have the same problem
andreqf said:
i finally discovered whats was goin on with me..
i had the same issue..
phone idle was topping my battery usage list
it turns google plays have this "locationmanager service " and locationwhatever" that kills your battery over wifi even with location button off
Click to expand...
Click to collapse
So what did you do?
Would also be grateful if anyone shared a solution.
I specifically have a SIM-unlocked Sprint model (LS997) which am using in Europe with another carrier.
Using it in LTE preferred mode drains about 10-15% overnight.
Using it in WCDMA preferred mode drains up to 5% per night (yes, wifi and cellular data OFF and many apps greenified) . So I'm really interested in how this can be fixed and achieve 0% battery drain across several hours.
Or maybe it's SIM-unlocked Sprint ROM related?? I can't root my phone since it has the Feb 2017 patch and is a ZV6.
I suspect rooting it and using another ROM would solve this + the annoying issue of not being able to send images via FB Messenger and Viber while on cellular data (I imagine the Sprint guys placed some kind of restriction to deny media transfer for these apps when using cellular data).
I have noticed this too.. wondered why "phone idle" takes most battery... any suggestions would be great!
I am also curious about the solution. Phone Idle is at top. Even without SIM card. 30% drains during a night (everything is disabled, but no airplane mode is on). I tried factory reset, reinstall older ROM, replace battery, use no app but still sucks.
hi
my v20 phone battery draining was about 1% per hour before (about 7% totally ) and recently increased to 2% during sleeping time overnight. (draining 15% overnight in sleeping state)
it seems that during day either performance off battery is decreased.(about 5h with wifi and screen on usage)
Fast charging while second screen is On , is slower than when it is off therefore when second screen is Off , fast charging goes better . exactly , first 30 mins fast charging makes about 40% battery charge(instead of 50%) and after 60 min leads to 85% and full charging taking place after about 100 min instead of 80 mins.
another important thing is that sometimes shades have been seen on the LCD that many users have complained about it.
phone information is :
Android security patch level: September 1, 2017
BASEBAND : MPSS.TH.2.0.1.c3-00045-M8996FAAAANAZM-1
KERNEL : 3.18.31
BUILD NUMBER : NRD90M
SOFTWARE VERSION : V10g-AME-XX
MODEL NUMBER : LG-H990ds
my actions are as follows :
phone is factory reseted. No third party apps is installed. [especially social media apps.]
battery calibration steps for not rooted phones is taken place.(turning off the phone and charging several times repeatedly).
testing battery drain in safe mode in done and didn't change results
turn off location services and location scanning for WiFi and Bluetooth scanning
turn off WiFi being On during screen is Off.
turn off auto sync, NFC, GPS etc.
not using auto brightness.
not using comfort view .
turn off location services and location scanning for WiFi and Bluetooth scanning
second screen is off during test overnight. (either with second screen is ON with faced down to lower brightness in other day test )
phone is in Air Plane Mode and all data services is off.
system apps like Google services and Play and Assistance is limited by permissions.
following are some advanced battery drain overnight figures of my phone for more analyzing.
any help with this issue is appreciated.

Android P Developer Preview 3

It's out now with both factory images and OTAs
https://developer.android.com/preview/download
https://developer.android.com/preview/download-ota
FlashKernel v2.43 + Magisk 16.4 working fine
Magisk is still working for me, still passing SafetyNet.
Not possible to sideload the OTA file via TWRP, correct?
w0rdie said:
Not possible to sideload the OTA file via TWRP, correct?
Click to expand...
Click to collapse
Not sure. I installed it by unpacking the factory image and removing the -w from the flash-all script
I always forget about that.
got it yesterday through ota, till now it runs fine. No performance difference so far (no unlock timeout luckily, although the problem was with Oreo June update, you'll never know if it travels to P).
Think I found 2 differences so far. The first is pretty cool, on the AOD you see now the weather under the time, next to the date, the weather icon is in color, looks really nice! The battery indicator on the AOD looks the same, bit too small in my opinion, little doubt if the font size is +1... but i don't think so.
The second thing that i found is that when you search in the settings, the result isn't flashing anymore but just a solid color that indicates the option you where searchinig for.
Adaptive Battery is enabled automatic after update, i turned it off before, because it just used more battery in standby when i turned it on. In the first couple of hours, it looks like it now works when enabled. After a couple of days it should be clear if it makes the standby drain a little less.
Couple of dutch apps work now, those crashed before when launching them. NOS, Ziggo GO are working fine now. The ABN Wallet app (sort of google pay replacement) doesn't crash on launch, but i need a reader to enable this wallet, and that reader is at home, i'm at work now
I did not factory reset the phone because it is a small update.
I'm noticing terrible battery drain. For instance unplugged phone when fully charged at around 3:30am by 8:30am battery was at 56%. Before the update only 5-6% would be discharged during that time. Battery stats show no app usage and claims everything is fine so I have no idea of the cause.
nullness said:
I'm noticing terrible battery drain. For instance unplugged phone when fully charged at around 3:30am by 8:30am battery was at 56%. Before the update only 5-6% would be discharged during that time. Battery stats show no app usage and claims everything is fine so I have no idea of the cause.
Click to expand...
Click to collapse
https://developer.android.com/preview/release-notes
Well what you're describing is mentioned in the release notes under Known Issues.
EvilDobe said:
https://developer.android.com/preview/release-notes
Well what you're describing is mentioned in the release notes under Known Issues.
Click to expand...
Click to collapse
True, but it's good to let people know the extent of the problem, known or not. Personally I would not have updated if I knew the issue was this extreme. Point taken about it being a known issue though. :good:
nullness said:
True, but it's good to let people know the extent of the problem, known or not. Personally I would not have updated if I knew the issue was this extreme. Point taken about it being a known issue though. :good:
Click to expand...
Click to collapse
Until now (half day use) I don't have much battery difference between dp2 and dp3. Try to turn adjustable battery management off. In dp2 my phone had less drain with the feature off. This half a day I have turned it on and testing if the drain better or worse. But the drain you're describing isn't normal. Have you tried to factory reset? With Google backup it isn't much of a hassle in my opinion.
nullness said:
True, but it's good to let people know the extent of the problem, known or not. Personally I would not have updated if I knew the issue was this extreme. Point taken about it being a known issue though. :good:
Click to expand...
Click to collapse
I get what you're saying. Just didn't know if you knew about the known issue so I wanted to make you (and others) aware that there are known bug & where to find that documentation. We're all so excited to try the latest/greatest that we never look at what might be wrong.
Also my anecdotal battery usage has been decent since I flashed. Obviously today is my first full day of usage but so far it hasn't been too bad. I unplugged ~6:45am, made a 15min phone call, and it's been sitting on my desk getting minimal usage & I'm at 95% and it's currently 10am.
psychomaniac82 said:
Until now (half day use) I don't have much battery difference between dp2 and dp3. Try to turn adjustable battery management off. In dp2 my phone had less drain with the feature off. This half a day I have turned it on and testing if the drain better or worse. But the drain you're describing isn't normal. Have you tried to factory reset? With Google backup it isn't much of a hassle in my opinion.
Click to expand...
Click to collapse
It's pretty weird. I installed it yesterday afternoon and noticed very little difference, it was just like suddenly overnight despite no app updates or notifications the battery just drained. I turned off the adjustable battery management a couple hours ago and I'm already seeing a difference. I'm going to hold off on the factory reset until I give it another day to see if that does the trick. Thanks for your help!
Hey guys, I keep on getting the "an error has occurred" message when attempting to do the OTA. I know I can probably just side load the factory image later on tonight but is anyone else having this issue? I have a custom kernel installed so maybe that is causing the problem? Although, that said; the custom kernel didn't bother it going from Oreo to DP2.
Just finished installing pp3, along with root and flash kernel 2.43 (latest).
Pin stop being accepted after a couple of reboots, and didn't work not TWRP as well.
Once rebooted again started working
Keyboard didn't work at first just typing this post.
Hope it has something to do with everything just settling down.
Today I too experienced a noticeably faster battery drain. As alluded to above (from release notes) it might be attributed to the new screen settings. I'll see how it does but I've turned off adaptive display and set my static brightness setting to 40%...in the past I used to use 30% and it was plenty bright but not under the new system. Has anyone come up with a recommended brightness on the new slider that is both clean/legible and battery friendly?
mikeynavy1 said:
Today I too experienced a noticeably faster battery drain. As alluded to above (from release notes) it might be attributed to the new screen settings. I'll see how it does but I've turned off adaptive display and set my static brightness setting to 40%...in the past I used to use 30% and it was plenty bright but not under the new system. Has anyone come up with a recommended brightness on the new slider that is both clean/legible and battery friendly?
Click to expand...
Click to collapse
Try turning off Adaptive Battery in the battery settings, it got turned on by default in dp3. After I did that yesterday my battery drain stopped.
So, when I try to install magisk and patch my boot img via magisk manager, my installation keeps failing. It says it's unable to extract the magisk zip file. Anyone else having this problem?
nullness said:
Try turning off Adaptive Battery in the battery settings, it got turned on by default in dp3. After I did that yesterday my battery drain stopped.
Click to expand...
Click to collapse
I just turned it off and will see if there is any difference. I suspect that it may take a little while for the adaptive battery feature to "learn" so that might be the issue. If so, I'm hoping that Google or a thorough reviewer will put out some guidance on how it works and how long a user would need to be patient before seeing any advantage to using it.
A day later and adaptive battery is still on and do not experience the drain you guys experience. With adaptive on the phone has a better battery life than with dp2 and oreo. I travel for work witch has a severe impact on the battery. Normally I have a screen on time of 1 to 1,5 hour after work when the phone reaches 50%. Today it was about 2 hours and 20 to 30 minutes (not checked out at 50%). But I think it's better then before. Hope it will stay this way. Hoping a little more the 'ROM' will settle more and adaptive battery getting better. Will try to report this weekend or next week.
The only annoying thing on this update I found, when you press menu to see your opened apps, it sometimes put it at the side with the "clear all" already displayed.
An occurence which occur randomly: I open whatsapp, I go out to home screen, I press menu to show the opened apps.
Whatsapp is not in the middle, instead it is on the right side, with "clear all" button on the left side, other times it works normally on the middle.
The problem that occurs afterwards is that if I try to clear the application by swiping up, it is stuck in the menu mode, so I have to scroll up to get my list of applications, then scroll down to revert to home screen.
As I mention again, it seems to be random occurence, and I don't know if it's a bug or it's a problem with sensitivity.

Trying to track down cause of recent battery drain issue.

Hello all,
So I know there's various discussions all over the web about the Galaxy s10 and battery issues on both Snapdragon and Exynos variants. It seems people are experiencing a wide margin of difference in avg battery life..
So here's my situation. My wife and I both have S10+'s through AT&T. We got them the first week they came out. I looked though the forums and performed several battery optimization tweaks on both phones and since then the battery life has been really impressive... No complaints really. Until this last week.
We both recieved the March security patch and fingerprint scanner fix about a week ago. My wife's phone seems unchanged by this. Everything working as expected. My phone however has been draining battery MUCH faster both in SOT and standby time. I'm losing 2-3x more battery % overnight. In the last 20 mins of just reading through threads on the XDA forum app, I've lost about 10% battery. I'm sitting in the dark with my screen brightness very low too. (down another 5% since I started typing this!)
My wife and I have very similar phone habits. Since both our phones are optimized identically, and we used most of the same apps a play the same games, I started looking through everything different I've done in my phone since this problem started. I installed Adhell3, which seems to be setup properly and working. Mike B. from Adhell's Discord assured me that Adhell shouldn't be draining my battery. I'm mostly using it just to remove a bunch of basic bloatware and block some ads.
The update seems to have worked fine otherwise. My FP scanner is much better now, but something is definitely wrong. I've tried wiping the partition cache afterwards. I've tracked down others experiencing issues after this particular update, but cant seem to find a way to fix this problem yet. I saw something about Deep Sleep problems after the update when someone uses a VOIP service like Skype or WhatsApp, but I dont use anything like that. I can't even find a good tool to use to see more information about my battery usage, as the built-in battery monitor lacks a good deal of information. CPUspy doesn't work on my version.
If anyone has any ideas of what could be the culprit, what else I could try, or what tools I could use to try and track down what exactly is causing this sudden increase in drain, I'd really appreciate it.
Which update do you have ASBA or ASCA? This is rather weird, Battery drain can also come from restoring from backups. I lose 2% every night and my phone is on airplane mode, not connected to anything except location. I do not have adhell, and last time I tested before the fingerprint update I had 10h SoT on wifi purely. When I got the new fingerprint update I checked if the phone went to deep sleep and it does, so I really do not know what might be your issue. I have an exynos variant btw. Also I charge my phone constantly from 80 I let it drop to 40 and charge it back, I do not use fast charging options. Since unplugging my phone now on LTE fully I have lost 1% in 30 min, I have my fitbit always connected, location on, max resolution, I have a semi black wallpaper and brightness around 40-50%.
I will see today how much SoT I can get from 80% part wifi, part LTE, I will update.
clear cache helped a lot of people
Update 1
Reset all phone settings to factory. Don't do full factory reset, just all the settings, fixed my post update battery drain issues
Sent from my SM-G975U using Tapatalk
Update 2
Hrrm. It seems I don't have ASBA or ASCA, I have ASD3. The March update.
I'm really hoping I don't end up having to factory reset and manually install everything... Because I did do a restore from backup with AT&T Transfer, because it seemed really convenient and time saving. I had no idea that so many people have had issues with restoring from various back up services (AT&T, Samsung, Google etc.)
I did the same restore from backup on my wife's S10+ too and she's had no problems. Her battery life is phenomenal. My battery issues only started after this last update.
SinisterDev said:
I'm really hoping I don't end up having to factory reset and manually install everything... Because I did do a restore from backup with AT&T Transfer, because it seemed really convenient and time saving. I had no idea that so many people have had issues with restoring from various back up services (AT&T, Samsung, Google etc.)
I did the same restore from backup on my wife's S10+ too and she's had no problems. Her battery life is phenomenal. My battery issues only started after this last update.
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Well that seems rather strange to be honest, you can eliminate possibilities by just testing and see what works. Last possibility can be that factory resetting and installing all new, but then again, it could be that it solves your issues or not. You should be having rather horizontal lines to prove your phone is truly going into deep sleep in my opinion, but also you can check with CPU Spy
Sorry it will be this pic
Try to log too safe mode and check the battery drain
If stopped then it was from an application that have a problem
If not I think it might be a system app or something
So. I'm starting to think that some of my problem has to do with wakelocks. Unfortunately I have limited access to wakelocks statistics since my phone is unrooted. However. Last night I fully charged my phone right before bed and then took it off the charger to see how much it would lose overnight. It dropped a whopping 10% vs the 1-2% it used to.
I looked through some of the battery info and noticed several apps running in the background for very long periods of time since last night. Chrome(2hrs) , Discord(2hrs), Google Play Services(a whopping 13hrs 30mins running in background) and Google Play store (5hrs)
Somehow Discord was responsible for draining 7.6% battery in that time!
So, could this be a wakelock issue causing my phone to lose so much battery overnight? I know that's only half the problem, because I'm also experiencing higher drain than usual while using certain apps too. But I'm trying to figure out one thing at time.
SinisterDev said:
So. I'm starting to think that some of my problem has to do with wakelocks. Unfortunately I have limited access to wakelocks statistics since my phone is unrooted. However. Last night I fully charged my phone right before bed and then took it off the charger to see how much it would lose overnight. It dropped a whopping 10% vs the 1-2% it used to.
I looked through some of the battery info and noticed several apps running in the background for very long periods of time since last night. Chrome(2hrs) , Discord(2hrs), Google Play Services(a whopping 13hrs 30mins running in background) and Google Play store (5hrs)
Somehow Discord was responsible for draining 7.6% battery in that time!
So, could this be a wakelock issue causing my phone to lose so much battery overnight? I know that's only half the problem, because I'm also experiencing higher drain than usual while using certain apps too. But I'm trying to figure out one thing at time.
Click to expand...
Click to collapse
You can look at this thread and see if you can install the app without being root or not
https://forum.xda-developers.com/showthread.php?t=1179809
aromerodaniel said:
Which update do you have ASBA or ASCA? This is rather weird, Battery drain can also come from restoring from backups. I lose 2% every night and my phone is on airplane mode, not connected to anything except location. I do not have adhell, and last time I tested before the fingerprint update I had 10h SoT on wifi purely. When I got the new fingerprint update I checked if the phone went to deep sleep and it does, so I really do not know what might be your issue. I have an exynos variant btw. Also I charge my phone constantly from 80 I let it drop to 40 and charge it back, I do not use fast charging options. Since unplugging my phone now on LTE fully I have lost 1% in 30 min, I have my fitbit always connected, location on, max resolution, I have a semi black wallpaper and brightness around 40-50%.
I will see today how much SoT I can get from 80% part wifi, part LTE, I will update.
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Click to collapse
10 sot?!?!?you sure about it?!?whatever I try I always only have 7 something sot,how can you make it 10?!?
paullu said:
10 sot?!?!?you sure about it?!?whatever I try I always only have 7 something sot,how can you make it 10?!?
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I have done it before, I can look for the image, if you would like. That was a full day of wifi actually.
paullu said:
10 sot?!?!?you sure about it?!?whatever I try I always only have 7 something sot,how can you make it 10?!?
Click to expand...
Click to collapse
Here is the pic
Also you can look at this thread
https://forum.xda-developers.com/s10-plus/how-to/official-exynos-battery-life-thread-t3917814/page7
You have it good compared with me I get background drain on all apps and I have all apps set not to run in the background
da1e8 said:
You have it good compared with me I get background drain on all apps and I have all apps set not to run in the background
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You just need to tweak your settings more, put which apps do not run on the background or go to sleep, how many days you need to wait to put unused apps to sleep. Is all tweaking the settings.
aromerodaniel said:
You just need to tweak your settings more, put which apps do not run on the background or go to sleep, how many days you need to wait to put unused apps to sleep. Is all tweaking the settings.
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I've put all apps to sleep and they still register as been used
da1e8 said:
I've put all apps to sleep and they still register as been used
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Then I don't what you can do, either do a factory reset and so not restore anything from backups and see if that works. I usually set my phone that way, clean no restoration from any backup all apps are installed manually, and I do not even use adhell to disable most of Samsung crap apps and services.

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