For some reason the market doesn't have a record of applications I purchased when I do a factory reset. I've tried it on various ROMs from the newest CM6 RC1 to the stock 2.2 for the nexus one. It seems like an issue with the market itself, or with my account. Not with a particular ROM/OS.
I sign into my Google account (The one I use for Checkout and the Market), under the downloads tab the only one listed is Google Maps. If I search for an application I've purchased before (Like SetCPU) it wants me to buy it again. I tried and can confirm that it WILL actually charge me a second time.
I am looking at my google checkout account now and can see that it clearly let me purchase the same application twice...
Does anyone have any ideas? Odly enough if I do a nandroid restore all of my apps work fine. I can uninstall, and re-download without paying. But the problem is eventually I am going to have to do a wipe. The crappy thing is Google doesn't have any formal 'support' for the market. And I am certainly not going to repurchase hundreds of dollars of apps..
I've had no issues. I had a G1 since day 1 bought tons of apps. Stopped using Android, 10 months later got a Nexus One, signed in and they're all there (purchased apps).
Flashed various builds of froyo, used cyanogmen 5.08, now 6 RC1, still no issues with purchased app history.
joey85 said:
For some reason the market doesn't have a record of applications I purchased when I do a factory reset. I've tried it on various ROMs from the newest CM6 RC1 to the stock 2.2 for the nexus one. It seems like an issue with the market itself, or with my account. Not with a particular ROM/OS.
I sign into my Google account (The one I use for Checkout and the Market), under the downloads tab the only one listed is Google Maps. If I search for an application I've purchased before (Like SetCPU) it wants me to buy it again. I tried and can confirm that it WILL actually charge me a second time.
I am looking at my google checkout account now and can see that it clearly let me purchase the same application twice...
Does anyone have any ideas? Odly enough if I do a nandroid restore all of my apps work fine. I can uninstall, and re-download without paying. But the problem is eventually I am going to have to do a wipe. The crappy thing is Google doesn't have any formal 'support' for the market. And I am certainly not going to repurchase hundreds of dollars of apps..
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Click to collapse
Edit: Sorry, didn't see read properly, you were referring to paid apps... they should always show up!
After a wipe, when you've signed in, instead of going to the Market to check for your apps, set the phone down for 15 mins or so.
Apparently firing up the Market interrupts the process.
Rusty! said:
After a wipe, when you've signed in, instead of going to the Market to check for your apps, set the phone down for 15 mins or so.
Apparently firing up the Market interrupts the process.
Click to expand...
Click to collapse
No luck with that. I've also just tried waiting about 24 hours or so and still nothing.
I have this same issue and had to purchase a couple of apps twice. One developer was kind enough to refund for the second purchase. The second developer has basically ignored my requests. It really pisses me off...
I have tried to contact the Google Checkout team, but you may as well be sending postcards to the moon...they are not helpful.
sainttjames said:
I have this same issue and had to purchase a couple of apps twice. One developer was kind enough to refund for the second purchase. The second developer has basically ignored my requests. It really pisses me off...
I have tried to contact the Google Checkout team, but you may as well be sending postcards to the moon...they are not helpful.
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Seriously? I have 36 Paid application on my checkout. Thats sucks.
I know it is probably obvious question... but did you sign in to the same Google account from which you purchased them?
Clarkster said:
I know it is probably obvious question... but did you sign in to the same Google account from which you purchased them?
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Yep, correct account and everything.
1. You should sign in with you account you bought the apps.
2. To check this you can sign in to google check out and check if apps exists.
3. Try to buy apps that you already paid, it should just download and doesn't take money from you.
Have you tried going to the application manager and clearing the Market Data and Cache?
vovkab said:
1. You should sign in with you account you bought the apps.
2. To check this you can sign in to google check out and check if apps exists.
3. Try to buy apps that you already paid, it should just download and doesn't take money from you.
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Like I said, it doesn't just download the application. It acts as though it has no record. And yes it is the right Checkout account. It requires me to repurchase them.
vitorjna said:
Have you tried going to the application manager and clearing the Market Data and Cache?
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Yep! I've also tried deleting my Billing Address and CC# out of checkout, and even changing my password hoping it will help "resync" things... Nothing Works.
I've just E-Mailed all developers. In under an hour I have had about 10 or so of them refund me, repurchased promptly after, even if the application was more than what I originally purchased it for, I want to support the developers. A few developers said that quite a few people have had this issue. I don't expect to get all refunded, but so far I am impressed with the support from them.
Google has to fix this issue, they should be required to have additional support other than a "Help Forum" that doesn't guarantee any response for the market. They get 30% of the income, they're taking in money from this, it is inexcusable that they will screw over their customers and their developers who are put in charge of making a call for Google's screw up.
I'll add my experience as well..
1. You should sign in with you account you bought the apps.
Check
2. To check this you can sign in to google check out and check if apps exists.
Check...and they are visible in the Checkout account
3. Try to buy apps that you already paid, it should just download and doesn't take money from you.
Negative. As I mentioned earlier...it only allows me to purchase...no downloads.
I had to factory reset my phone which is how I ended up in that sorry position. I fully expected to be able to download the apps again since the phone was tied into the same account.
One of the responses I received from Google Checkout was "You will not be charged for apps twice"...guess what? I was.
I am experiencing something similar on my account. After a wipe I do see the list of apps that I've purchased, but I no longer see a list of the apps I've previously downloaded and there is no automatic downloading of apps after first sign-in anymore either.
PrawnPoBoy said:
I am experiencing something similar on my account. After a wipe I do see the list of apps that I've purchased, but I no longer see a list of the apps I've previously downloaded and there is no automatic downloading of apps after first sign-in anymore either.
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Heh, thats a step more than what I could get. Literally the market said I had Zero applications installed ever.
With the applications I did repurchase I tested it, Installed two or three, wiped, logged in again. And worked like it was supposed to after repurchasing them. Confirms it for me that something isn't right on Google's end.
PrawnPoBoy said:
I am experiencing something similar on my account. After a wipe I do see the list of apps that I've purchased, but I no longer see a list of the apps I've previously downloaded and there is no automatic downloading of apps after first sign-in anymore either.
Click to expand...
Click to collapse
do you skip first then sign in after words? I found that it only does automatic app restore if you set it up during setup...sadly for most Roms this means you must use carrier data, for Cyanogen roms I found a way to do this over Wifi...first install just the Cyanogen pack (no Gapps) turn on wifi, let it connect, then go into recovery flash the Gapps, then come back and do the setup...the apps should restore as if you signed up using carrier data.
But yea, you can't skip the setup process.
AbsoluteDesignz said:
do you skip first then sign in after words? I found that it only does automatic app restore if you set it up during setup...sadly for most Roms this means you must use carrier data, for Cyanogen roms I found a way to do this over Wifi...first install just the Cyanogen pack (no Gapps) turn on wifi, let it connect, then go into recovery flash the Gapps, then come back and do the setup...the apps should restore as if you signed up using carrier data.
But yea, you can't skip the setup process.
Click to expand...
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I did try it both at setup and after the fact. Neither worked.
I haven't tried flashing the rom, starting up, then flashing the Gapps. Depending on the response I get about the refunds I may or may not try that. Can you explain to me what exactly carrier data is?
joey85 said:
I did try it both at setup and after the fact. Neither worked.
I haven't tried flashing the rom, starting up, then flashing the Gapps. Depending on the response I get about the refunds I may or may not try that. But to be honest I am not holding out very much hope of that working...
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that's a very weird problem and sadly sounds personal-ish to me...I've flashed roms like it was my job since the G1 days and never ever had this issue..and I've had 3 phones, 2 carriers, had a random weird thing happen with my phone and this one game that recognizes who u are to keep ur accounts, etc...and all paid apps always showed up (and auto app restore as well, well since N1)...
I really hope you fix this issue
There are many apps out there that will back up your apps. ASTRO file manager (free and excellent) can back up apps. It creates a folder on your sdcard titled backups/apps and puts an apk there for each app you backup. If I were you, I'd do a nandroid, backup all of my apps, do your factory reset or flash your rom, install astro, then navigate to backups/apps and reinstall your apps manually. And for that one you already purchased twice and the developer wouldn't refund the 2nd purchase, might as well email that apk to a friend to get some use out of the second seat you purchased.
My Backup Pro is another app that makes app backup easy, but it's a paid app. When you run it and select backup apps, it'll ask for each app whether you want to backup or not, and it'll create a folder on your sd card with a zip file containing all of the apks of apps you chose for it to back up. When you restore, it'll go through the list of apps in that zip file asking for each one whether you want to restore, and restore them.
AbsoluteDesignz said:
that's a very weird problem and sadly sounds personal-ish to me...I've flashed roms like it was my job since the G1 days and never ever had this issue..and I've had 3 phones, 2 carriers, had a random weird thing happen with my phone and this one game that recognizes who u are to keep ur accounts, etc...and all paid apps always showed up (and auto app restore as well, well since N1)...
I really hope you fix this issue
Click to expand...
Click to collapse
Yep, I have also probably done a full reset a dozen times. I'm not sure, heck for all I know google flagged me as suspicious or something. Who knows. I'm happy because I've gotten most of the major apps refunded (The ones that are $3-$10), so if I do have to buy any more again they'll mostly be the cheaper ones.
maxh said:
There are many apps out there that will back up your apps. ASTRO file manager (free and excellent) can back up apps. It creates a folder on your sdcard titled backups/apps and puts an apk there for each app you backup. If I were you, I'd do a nandroid, backup all of my apps, do your factory reset or flash your rom, install astro, then navigate to backups/apps and reinstall your apps manually. And for that one you already purchased twice and the developer wouldn't refund the 2nd purchase, might as well email that apk to a friend to get some use out of the second seat you purchased.
My Backup Pro is another app that makes app backup easy, but it's a paid app. When you run it and select backup apps, it'll ask for each app whether you want to backup or not, and it'll create a folder on your sd card with a zip file containing all of the apks of apps you chose for it to back up. When you restore, it'll go through the list of apps in that zip file asking for each one whether you want to restore, and restore them.
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Click to collapse
I'll have to look into those!
I just got a Kindle Fire for my wife and it is linked to an already existing Amazon account, with a valid Credit Card linked and working fine with books.
When I try to go into the App Store it lets me in but I can't download anything. I can't even get into the "MyApps" section. A box pops up saying "Authenticating" but then goes away, and it goes back to the screen I was just on.
I noticed this issue out of the box and did some research where people made some recommendations such as "Clear Data" from the App. That didn't help, neither did a factory reset. I was hoping that rooting it and uninstalling the App Store app would help, but it didn't.
I figured I would try to turn off the in-App purchasing to see that might help but it would not accept my password. Hmmm Odd, I wonder if somehow this is holding onto an old account, since this was a refurbished Fire.
Personally I could live without the Amazon App Store and the Stock Rom, but my wife really wants it setup and wants to preserve the look and feel.
Any recommendations would be greatly appreciated.
Thanks,
I had that same thing. For me the problem was that I had too many devices registered with the Amazon App store, since I frequently reinstall ROM on my tablet.
There are two places the Kindle gets registered. One is under Mange My Kindle and the other is somewhere within you app store settings. I removed all my devices from the Manage My Kindle area but that didn't fix it. I actually had to call Amazon and they removed all my device registrations from the App Store portion for me, but they said I would have been able to do it myself if I had gone in there.
Sorry I don't have the specific directions to the link. But you should be able to find all your associated devices in you App Store settings online and delete them. After doing this I just restarted my Kindle and the app store worked like a charm.
Thanks that was exactly it. I have a Gtablet and 4 Android phones that get flashed all the time. I went in and deleted them and it fixed the problem.
The path to get to this section is:
Amazon Account settings -> Android Apps & Devices -> Your Devices
And start de-registering devices no longer needed.
Got a N7 and a Gnex, just upgraded both to 4.2 and I'm wondering if my N7 should be syncing all my apps on my google account like it did with my Gnex. Same account on both devices, but only the Gnex auto restored everything. Is there a setting to get the N7 to auto restore from a different device or what?
Basically I'm trying to get my N7 to auto install the apps after upgrading to 4.2 so everything's the same as my Gnex.
That's not the way it works.
Sent from my Nexus 7 using Tapatalk 2
So there's not really a way of doing that then is there besides using TiBu? It'd be nice if I could have them both sync'd so no matter which device I picked up everything's the same =/.
+1
That's one of the reasons why I haven't updated yet.
Please don't restore your apps via TiBu. If you go to My Apps in Play, apps purchased under your google account will be there for you to download without paying again. You can also d/l any other apps you already have or want. You will be much better off d/l these apps since a good many have been updated already for 4.2.
Well yeah I know I can do that, but I have way to many apps and I just figured since it's linked to my GNex as well and I've go them already restored for 4.2 there that they'd restore on my N7 as well. But no big deal on manuall doing it.
Apps are restored to the individual device that they were installed to. It would be a veritable mess if they pushed to every device on the account.
Sent from my Nexus 7 using Tapatalk 2
I looked for a purchased book but didnt find it. I mainly want to make sure I have it backed up with Titanium Backup before I start trying ROM's.
edit: I want to back up the purchased book, not the Books app.
I would imagine its connected to your Google account. Wouldnt make much sense having to back it up.
davidoff59 said:
I would imagine its connected to your Google account. Wouldnt make much sense having to back it up.
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Click to collapse
This.
Don't back any Google apps up, when you install a new rom/factory reset most of the gapps will be pre installed anyway. Everything is saved in the cloud: P
Sent from my Nexus 7 using xda app-developers app
Thanks, The first thing that came to mind was there might be a limit to the amout of downloads like with music and the 3 download limit.
This brings up the question that I was not trying to backup the actual Books app but the books I purchased.
/sdcard/Android/data/com.google.android.apps.books
They should be located there.
Sent from my Desire HD using xda premium
Google maintains a record of everything you buy/download. So long as the Google account remains active, so does that record. That's why it is always better to reinstall an app from the Play Store rather than restore it from TiBU and only use restore for the actual data (don't want to lose your Angry Birds progress). In the case of movies, books and magazines, you can always access those directly via the Play Store. That way you can still get to them even after getting a new device (or flashing a new ROM) and re-initializing your existing Google account.
I'm coming from a Nexus 6P, running Oreo. And upon setting up my new Essential phone, the only backup I could chose was from my chromebook. Both my chromebook and Nexus 6P show the backed up data on my Google Drive.
Also, if you go to Settings>Backup&Reset>Google Account: it will show "Back up to Google Drive - disabled by your admin"...
I really want all my old wifi passwords, etc.. can care less about manually selecting apps to install.
I did a quick search, and others with different phones are having the same issue, and supposedly google will fix sep 21st... I'm just curious if this is affecting everyone, or select accounts?
I do not think Oreo back-ups will work with Nougat
Luxferro said:
I'm coming from a Nexus 6P, running Oreo. And upon setting up my new Essential phone, the only backup I could chose was from my chromebook. Both my chromebook and Nexus 6P show the backed up data on my Google Drive.
Also, if you go to Settings>Backup&Reset>Google Account: it will show "Back up to Google Drive - disabled by your admin"...
I really want all my old wifi passwords, etc.. can care less about manually selecting apps to install.
I did a quick search, and others with different phones are having the same issue, and supposedly google will fix sep 21st... I'm just curious if this is affecting everyone, or select accounts?
Click to expand...
Click to collapse
I had the same issue. With the help of another XDA member, I determined it was because my XL was on Oreo. I had the option of backing up to my Nougat Pixel non-XL.
This is exactly the problem. Can't restore a newer OS version to an older OS version unfortunately.
Cool, thanks guys. I'll power on one of my other nexus devices and see if they create a backup I can use. I have a Nexus 6 so that should work.
I never got either my 6p or 5x to oreo but still it only gave me one 5x backup with all my apps . Last time I reflashed the 5x I still had 15 from 6p and 5x to choose from.
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Yeah I had the same problem, Pixel XL on Oreo and not showing up in my device sync list on the Essential Phone. Luckily if you are setup correctly your Gmail account should sync the wifi passwords and such after login. Just no the very first prompt at setup.
I think you might also need to login to Chrome to let it sync too... I noticed that some things didn't synch right until I used Chrome once.
not to chime in with the same news, but I cam from a GS8 and it wouldn't sync with my messages or anything
Came from a Pixel XL, not on Oreo and having the same issue. Any ideas? I would loved to get my SMSs and Wifi PWs back
Use a SMS backup app on your previous phone. Then bring the file over to your new phone. The WiFi, I got nothin'
Sent from my Nexus 6P using Tapatalk
This might be off topic but I have the HTC10. If I plug one end of the USB cable into that and the other end into the Essential, can I do a quick restore like that?
Sent from my HTC 10 using XDA-Developers Legacy app
I thought it would work that way also but it doesn't give you the option to do it that way
eakrish said:
I thought it would work that way also but it doesn't give you the option to do it that way
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I used ADB backup and then used ADB restore for the Essential.
I had to use a back of an old phone then used the ADB restore on top of of that.