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Hello everyone, I recently purchased a new note 4 St N910C. Just after a day of usage I felt that it is getting hot when I play games on it. I closed all the background apps even resetted it but still no luck. My phone is getting heated up near the camera area. My question is that is this a hardware issue or a software one, because if it is a hardware issue I should try and get it replaced, if a software one I should better wait for a lollipop update.
Any suggestions would be gratefully appreciated
Thanks
mujikhalid said:
Hello everyone, I recently purchased a new note 4 St N910C. Just after a day of usage I felt that it is getting hot when I play games on it. I closed all the background apps even resetted it but still no luck. My phone is getting heated up near the camera area. My question is that is this a hardware issue or a software one, because if it is a hardware issue I should try and get it replaced, if a software one I should better wait for a lollipop update.
Any suggestions would be gratefully appreciated
Thanks
Click to expand...
Click to collapse
It is completely normal that your phone gets hot around the camera since you are playing a game...What is the temperature you get while playing?
Would also like to know how hot your unit gets
when playing games. This is the unit that i am planning to get
Ashatar said:
It is completely normal that your phone gets hot around the camera since you are playing a game...What is the temperature you get while playing?
Click to expand...
Click to collapse
Sorry for the late reply,
I installed a cpu temperature app, and it shows me that my cpu temperature is 36-38 degrees while playing games, also I noticed that after hearing up some of the games start to lag up a little. Any recommendations?
justvalencia said:
Would also like to know how hot your unit gets
when playing games. This is the unit that i am planning to get
Click to expand...
Click to collapse
Well i bought this unit after along study of whether to get the exynos version or the snapdragon version, in my opinion I found the exynos to be better because many users suggested that this version does not heat up and works better, but now as I'm using it personally I think it heats up alot, the temperature I get is around 36-38 degrees.
mujikhalid said:
Well i bought this unit after along study of whether to get the exynos version or the snapdragon version, in my opinion I found the exynos to be better because many users suggested that this version does not heat up and works better, but now as I'm using it personally I think it heats up alot, the temperature I get is around 36-38 degrees.
Click to expand...
Click to collapse
uhhm. i actually thought its the SD version that heats up? well that is according to some searching i've done.
Maybe that is normal when playing games with exynos.
mujikhalid said:
Sorry for the late reply,
I installed a cpu temperature app, and it shows me that my cpu temperature is 36-38 degrees while playing games, also I noticed that after hearing up some of the games start to lag up a little. Any recommendations?
Click to expand...
Click to collapse
mujikhalid said:
Well i bought this unit after along study of whether to get the exynos version or the snapdragon version, in my opinion I found the exynos to be better because many users suggested that this version does not heat up and works better, but now as I'm using it personally I think it heats up alot, the temperature I get is around 36-38 degrees.
Click to expand...
Click to collapse
Don't worry, 36-38 degrees are completely fine...
Ashatar said:
Don't worry, 36-38 degrees are completely fine...
Click to expand...
Click to collapse
Sure? Because the phone feels pretty hot in hand. Maybe I'm just being paranoid
mujikhalid said:
Sure? Because the phone feels pretty hot in hand. Maybe I'm just being paranoid
Click to expand...
Click to collapse
As I said, it is completely normal...also 38 degrees is normal, mine get's that hot when playing games too.Don;t worry, you are being Paranoid, here's a song for ya
https://www.youtube.com/watch?v=QQBttKoetqo
Galaxy Note 4 heating [camera]
I purchased Galaxy Note 4 [SM-N910G] a week back. It's on Android 4.4.4 (KitKat)
I am having a different problem for which I could not find any satisfying solution on the Internet. Whenever I open camera app, the phone starts heating up near camera & battery also drains very quickly [around 2% under 5 min.]
I know that the phone will heat up a little bit when playing high graphics games, but I don't think it should heat up too much when using camera app.
I have already factory reset [both soft & hard reset] the phone, but still it does not help. I contacted Samsung support, & they told me to 'Reset app preferences' from Application manger, but still the device heats up when using camera app.
I also cleared data of the camera app, but still the issue remains
The phone does not heat up at all on standby mode, but opening camera app raises it's temperature more than it should. Previously a Note 2 user, this problem was not there.
Anyone else experiencing the same issue on Note 4 ? Any ideas on this ?
The phone heats up only if you're recording 4k or 2k video.If you use camera generally & your device heats up.You must get your device checked
Sent from my SM-N910G using XDA Premium 4 mobile app
mru007 said:
I purchased Galaxy Note 4 [SM-N910G] a week back. It's on Android 4.4.4 (KitKat)
I am having a different problem for which I could not find any satisfying solution on the Internet. Whenever I open camera app, the phone starts heating up near camera & battery also drains very quickly [around 2% under 5 min.]
I know that the phone will heat up a little bit when playing high graphics games, but I don't think it should heat up too much when using camera app.
I have already factory reset [both soft & hard reset] the phone, but still it does not help. I contacted Samsung support, & they told me to 'Reset app preferences' from Application manger, but still the device heats up when using camera app.
I also cleared data of the camera app, but still the issue remains
The phone does not heat up at all on standby mode, but opening camera app raises it's temperature more than it should. Previously a Note 2 user, this problem was not there.
Anyone else experiencing the same issue on Note 4 ? Any ideas on this ?
Click to expand...
Click to collapse
You can factory reset all day, it won't help. Thats not a problem, the camera just uses a lot of processor power and thus generates heat. You can't change that, you have to live with it
My note 4 with ****y snapdragon heat like fire
I wanna replace it because of the overheating I can't something even hold it I put is always in freezer to cold it
With cpu temp app it gave me 60c even without games the :crying:best value was 40c but when I put it in freezer it down to 30c
And the weard thing that at the same time the cpu temperature app gave me 60c the cpu cooler app gave me 34c
Weard which is right? ??
This phone is making me crazy
rowihel2012 said:
My note 4 with ****y snapdragon heat like fire
I wanna replace it because of the overheating I can't something even hold it I put is always in freezer to cold it
With cpu temp app it gave me 60c even without games the :crying:best value was 40c but when I put it in freezer it down to 30c
And the weard thing that at the same time the cpu temperature app gave me 60c the cpu cooler app gave me 34c
Weard which is right? ??
This phone is making me crazy
Click to expand...
Click to collapse
Sorry, but do you have any idea about CPU temperatures? 60 isn't bad. 40 isn't bad. 30 isn't bad. Even 70° and occasionally 79° would be acceptable. Don't put your phone into the freezer, ity not good to freeze the hardware.. Especially if you literally have no problem. The CPU is prone to temperature fluctuations and your values are fully normal in the world of CPUs. There is no best value, everything up to 70° is the normal temperature variation. Your phone doesn't have a problem, its perfectly fine.
Mine actually heats up while charging and using at same time. Clean master shows 70-75°C cpu temperature while using browser and stuff but 80+ while gaming, that's not normal right? I'm worried cuz I always used my old phones while charging and they never got this hot, I feel like it will melt someday :/ In what temperatures exynos operates?
I got my SM-N910F yesterday and installed LP 5.0.1 via OTA. Temperatures are 40+ when the phone isnt doing anything. While I did the Antutu Benchmark, it was around 50-52 degrees (Celsius). Feels much warmer than my previous Note 3 (which of course never had LP). And since i am not used to this temparature on my Note 3, i kinda worry about the temps right now. I read a lot that many have that problem since LP update. So whats normal and what would be too high for regular usage (not using Camera or playing Games) ? Is there an average i can go by and compare ?
And whats my alternatives now if I want lower temps , go back to 4.4.4 Stock Rom (currently have LP 5.0.1 Stock) or do I try a 5.x Custom ROM . Did the Custom ROMS fixed these heating problems or is that just something I have to live with ?
Thanks for any help.
Wolfseye
wpkwolfseye said:
I got my SM-N910F yesterday and installed LP 5.0.1 via OTA. Temperatures are 40+ when the phone isnt doing anything. While I did the Antutu Benchmark, it was around 50-52 degrees (Celsius). Feels much warmer than my previous Note 3 (which of course never had LP). And since i am not used to this temparature on my Note 3, i kinda worry about the temps right now. I read a lot that many have that problem since LP update. So whats normal and what would be too high for regular usage (not using Camera or playing Games) ? Is there an average i can go by and compare ?
And whats my alternatives now if I want lower temps , go back to 4.4.4 Stock Rom (currently have LP 5.0.1 Stock) or do I try a 5.x Custom ROM . Did the Custom ROMS fixed these heating problems or is that just something I have to live with ?
Thanks for any help.
Wolfseye
Click to expand...
Click to collapse
Look 2 replied higher, already wrote something aboht that
My old G3 used to sit at 50 degrees idle!, 30 and 40 degrees is cool!!!!!!
Just do a Factory Reset (hard reset)
First backup everything & Google for detail instructions on hard reset.
Sent from my SM-N910G using XDA Free mobile app
mru007 said:
Just do a Factory Reset (hard reset)
First backup everything & Google for detail instructions on hard reset.
Sent from my SM-N910G using XDA Free mobile app
Click to expand...
Click to collapse
Sure that makes all the difference ? I read a lot of posts from people saying that a factory reset didnt really solve their problems. Do you know for sure it will help ?
Cheers
Wolfseye
Hi there,
I'm getting worried as this Exynos CPU gets warm, really warm. Am afraid some component will get damaged, 75C-77C and raising! while streaming mp3 and playing a 2D game, I've checked with CPU-Z every time. This usage shouldn't be a problem. I was doing the same setup three years ago with a Galaxy S2 i9100 with no overheating issues (50C max), what the HELL?
What's the normal functioning temp for this processor? What's the damaging threshold for it?
SM-N910C with BOC3 Lollipop, no root, 100% stock. Really thinking of downgrading to KK now
Try latest BOE3.
I'm on BOC3 and haven't experienced any overheating.
@Kinsman-UK - I can assure you that if you use Kingdom Rush (free in the Play Store) for more than 15 minutes your temps will skyrocket. Also, if you stream music (more usual) or data at the same time by WiFi you'll get a perfectly capable toaster. I did notice the thermal changes with the Smart Cover between the phone and my fingers.
@megatooth Upgrading to BOE3 can be a possibility, but I presume it'll be the same, no real changes there. I'm charging the phone and about to do the downgrade. Fingers crossed.
If anyone wants to replicate it, please install Kingdom Rush from the Play Store (free game) and stream some music at the same time. Never had such high temperatures in my android life, ever.
EDIT: megatooth was right and I was wrong, presuming tends to be wrong. It works, kids. Updated to BOE3 and got 40C after 30 minutes of playing and streaming. If anyone has the same problem, try updating.
Hi everyone,
I'm planning on buying a new phone my budget is not limited but OnePlus 2 checks all the boxes I need in a smart phone? I'm pretty excited to get this phone however when I went online on GSMArena a lot of people were reporting overheating issues and freezing of the phone. Can anyone tell me if the phone overheats on latest stock OTA as of 14th Feb because I really want to buy this phone in the coming 2 or 3 days.
Thanks.
No. With stock thermal file you could have poor performance on HQ games after a while. If you changed it you can avoid the a57 cores to turn off or under clock a lot. I play real racing 3 30m+ without underclocking (for temp reasons) 100mhz. With stock freqs for more than 30m+ ( I don't continue playing so I don't know how many it will take to underclock). I use thermal extreme file with 3°+. Of course it gets hot. But no problem for me, all phones gets hot while gaming or under heavy tasks, I can live with that. My nexus 5 gets hotter and quicker. Also I played vainglory for almost 2 hours and no undercloking either.
Sent from my ONE A2005 using Tapatalk
You should be fine I've had this phone for about two months and id say at best it gets warm when gaming the only time its ever got hot was when i was in a very hot room with the sun light hitting the phone but i was playing a driving game for 1 hour plus at this point so fair enough that it did get hot.
But id say 100% of the time when im not gaming it never gets hot im on stock 2.2.0
For just going on facebook and normal apps it never gets warm even most games it only gets sightly warm at best unless your really hamming it for a long time it will never get hot. you'll be fine for £289 you really can't go wrong i love this phone once MM is out and full dev support it out going to get even better!
So i feel like my Snapdragon S7 is getting hot when browsing web
And definitely when using the camera app.
Bought a laser temoerature gun and get between 33-42C after browsing the web
The latter was achieved during 1080p 60fps video recording for 5 min.
Is this normal or should i return it as tommorow is my last day?
Please comment what your temps are like during these apps.
Thanks!
My phone was getting quite warm when browsing and was draining battery. I kept disabling packages until this was fixed. Try this. Or if you are okay with full factory reset, try it and don't install any additional apps - just test the same thing first.
It shouldn't get hot while doing basic things. My phone only gets warm to the touch when I'm on VR and even then I don't consider it "hot". Disabling things or shut down all apps you have is not a fix either..it's just a workaround.. I would return it if I where you
My 935FD phone will get up to 96F (35C) while browsing or really doing anything with the screen on for more than 10 mins. It gets noticeably warm to the touch. I've already done a factory reset and disabled a few packages, but I'm not sure if this is just normal operation or not? Does everyone's phone get warm under normal use? What temps are you seeing after being in Facebook or just browsing for 10 mins straight? Trying to determine if mine might be defective as well.
matthidinger said:
My 935FD phone will get up to 96F (35C) while browsing or really doing anything with the screen on for more than 10 mins. It gets noticeably warm to the touch. I've already done a factory reset and disabled a few packages, but I'm not sure if this is just normal operation or not? Does everyone's phone get warm under normal use? What temps are you seeing after being in Facebook or just browsing for 10 mins straight? Trying to determine if mine might be defective as well.
Click to expand...
Click to collapse
I think I'm going to return mine today and get a new gs7
When I browse the Web the phone gets warm to the touch and it's annoying.
I get between 82-89F degrees just browsing the Web and if I try to use my camera
It gets to 97F like in 2 minutes.
My phone gets warm as well ehen browsing with Chrome, using the camera or facebook app. My phone is with the exynos chipset. I'm too concerned that might be an issue. I have already tried resetting the phone but it still gets warm ans sometimes even hot to the touch.
Johno_Jan said:
I think I'm going to return mine today and get a new gs7
When I browse the Web the phone gets warm to the touch and it's annoying.
I get between 82-89F degrees just browsing the Web and if I try to use my camera
It gets to 97F like in 2 minutes.
Click to expand...
Click to collapse
According to , my phone does got up to 36 C / 97 F while browsing the internet this morning. I let it cool down to 27 C / 80 F and took a 2 minute 1080p60 video and it went up to 32 C / 89 F.
Can anyone with a temperature gun measure theirs and see how it compares to the system temperature (e.g. BMW or GSAM) ?
johanbiff said:
It shouldn't get hot while doing basic things. My phone only gets warm to the touch when I'm on VR and even then I don't consider it "hot". Disabling things or shut down all apps you have is not a fix either..it's just a workaround.. I would return it if I where you
Click to expand...
Click to collapse
What temp does your system report (BMW or GSAM if you need an app to measure it)?
Mine is almost every second at 26-29º celsius, and trust me, I make weird things with the phone! Like flashing things (so my screen is on almost 80% of daylight LOL).
johnnyz86 said:
According to , my phone does got up to 36 C / 97 F while browsing the internet this morning. I let it cool down to 27 C / 80 F and took a 2 minute 1080p60 video and it went up to 32 C / 89 F.
Can anyone with a temperature gun measure theirs and see how it compares to the system temperature (e.g. BMW or GSAM) ?
What temp does your system report (BMW or GSAM if you need an app to measure it)?
Click to expand...
Click to collapse
2 degree C difrance while browsing and playing a movie. Use Sammy browser and Netflix
johnnyz86 said:
According to , my phone does got up to 36 C / 97 F while browsing the internet this morning. I let it cool down to 27 C / 80 F and took a 2 minute 1080p60 video and it went up to 32 C / 89 F.
Can anyone with a temperature gun measure theirs and see how it compares to the system temperature (e.g. BMW or GSAM) ?
What temp does your system report (BMW or GSAM if you need an app to measure it)?
Click to expand...
Click to collapse
30min browsing and 5min YouTube anf 3min 60fps1080p recording on auto brightness.
Johno_Jan said:
So i feel like my Snapdragon S7 is getting hot when browsing web
And definitely when using the camera app.
Bought a laser temoerature gun and get between 33-42C after browsing the web
The latter was achieved during 1080p 60fps video recording for 5 min.
Is this normal or should i return it as tommorow is my last day?
Please comment what your temps are like during these apps.
Thanks!
Click to expand...
Click to collapse
My phone runs about 36c never seen above 40
Hi
So I bought my GS7E a week ago .. I started to notice that it heats so much when I use it
I just don't know if this is the normal heat for it or not so I wanted to know from your experience
so at normal base when I'm not using it it stays at 34-35C
When I use it for whatsapp, facebook an normal light use it goes up to 37C
when I charge it it goes up to 40C
and sometimes when it's in the car on in my pocket and nothing is running in the background it can go to 40C too
that makes it annoying to receive calls or to hold it and put it next on my ear
should I just keep it is it normal ? or is there a rom I could download? what should I do?
Hello to every one. Bought gs7 just two days ago.
I noticed mine gets warm after about 5_10 minutes of browsing the web. Right now its about 1 hour and its temp is 34`c. If i dont use it it goes down to 32 after some minutes.
After 20 minutes of playing gta vice city it reached 35 and afer 5 minutes of 4k recording it reached 37.
I wanted to know should i consider it normal?
Many forums state that 40 degrees battery temperature is not unsusual . However, 3-4 beers is also not unusual, but it does do damage to the brain.
On batteryuniversity.com I found an article:
"Lithium-ion suffers from stress when exposed to heat, so does keeping a cell at a high charge voltage. A battery dwelling above 30°C (86°F) is considered elevated temperature and for most Li-ion a voltage above 4.10V/cell is deemed as high voltage. Exposing the battery to high temperature and dwelling in a full state-of-charge for an extended time can be more stressful than cycling. Table 3 demonstrates capacity loss as a function of temperature and SoC."
I think this is frightful.
My S7 runs at an average of 32 degrees. (23 degrees ambient)
After half an hour of Gear VR it runs up to 43 degrees.
This means that on average this S7 runs above 30 degrees!
Should I ask a replacement or is my logic totally flawed?
Hi,
Mine, with factory reset and nothing running on background (S Health and all stock google and microsoft apps disabled), is not going below the 34 degrees without doing anything..very annoying touching the back and feel it warm.. I think I will ask for a replacement or at least a check in a experience store here in London..
Johno_Jan said:
So i feel like my Snapdragon S7 is getting hot when browsing web
And definitely when using the camera app.
Bought a laser temoerature gun and get between 33-42C after browsing the web
The latter was achieved during 1080p 60fps video recording for 5 min.
Is this normal or should i return it as tommorow is my last day?
Please comment what your temps are like during these apps.
Thanks!
Click to expand...
Click to collapse
Mine has gone up to 40 Celsius I have the exynos version that what the phone info app say
i notice mine would run that temp on with 4g on. so i was looking through my phone and fount google sync was turned on and i turned it off. That fixed the heat problem.
Hey guys, i have the Chinese variant of the s7 and mine also runs warm just browsing chrome, though I have to use a vpn as well. I'm past the point of getting a return, but they say I can take it in to get it checked. Have you guys had your s7 tested and is there anything they can do if there's anything wrong with the phone? I'm very frustrated over this, as I thought there would be improvements over the s5. Mine operates around 35c according to cool master and it's frustrating having a hot phone. I'm thinking of getting the supcase so I perhaps won't feel the heat so much. Any thoughts or suggestions? Is it normal for the snapdragon s7s to run a tad warm? And, you guys use a case that prevents you from feeling the heat? It's hard to use this phone naked, as the whole thing is metal and glass, so it's hot in your hand.
Hello, I just bought an S8 as an upgrade from my beloved S6E+. when I firt turned it on the phone was on 55% I started using smart switch to transfer stuff from my old cellphone over WIFI (over 10gb of stuff) while the phone was updating from the playstore and downloading a software update and updating galaxy apps (too many stuff) I felt the phone getting really warm then it became HOT not uncomfortably but very very noticeable.,I downloaded an app to see the temp. and it reported 59 C for the CPU and 42 for the Battery. then it jumped to 69C for the CPU and 47 for the processor. I waited till everything finished, updated the sofware and reststed. it idled at 42 - 45 C.
I live in a hot country and the outside temprature was 38 C. but my S6E+ never reached such temperatures, and I don't want to bring any drama but the whole Note7 thing is making me paranoid about using the phone while its hot like that. so is this normal??
1. The fact that you're living in a hot country matters. Its a factor. Coz apparently ambient temperatures affects the feel of materials such as glass or Aluminium. So take note of that.
2. You've said it yourself,you made the phone go through a hell doing stuff all at once. Let it settle. Give it days,maybe weeks.
3. If after all that you're still experiencing the overheating,then it could be;
a)Just a software hitch which could be fixed by a simple factory reset or software update.
b) If someone else report the same issue,then it could be a common issue with the phone
c) If no one reports similar issue and yours persist,then you probably have a defective unit,and you should consider replacing it.