Help!wifi and bluetooth not working! - Galaxy Note 3 Q&A, Help & Troubleshooting

It started suddenly a day after I installed a custom rom,all i get is wifi is turning on...same for bluetooth,3g works tho.I tried factory reset,same problem,i also tried installing another custom rom but same.When I intalled the new custom rom I did all the wipes needed(format system data cache...).Do you think it's a hardware issue?

If you're still running the custom ROM, try to reinstall it but do not do the wipes, just reinstall and reboot. Good luck.

princeferoz said:
If you're still running the custom ROM, try to reinstall it but do not do the wipes, just reinstall and reboot. Good luck.
Click to expand...
Click to collapse
Still the same!how much will it cost to fix the issue?

Which Note 3 do you have and which custom ROM are you using? Try installing a different or stock ROM and see if the problem still persists.

princeferoz said:
Which Note 3 do you have and which custom ROM are you using? Try installing a different or stock ROM and see if the problem still persists.
Click to expand...
Click to collapse
I tried the unofficial cm 12.1 and now using aurora note 5 port,same problem.got note 3 n900

Please guys I really need help!!!I tried factory reset but nothing changes!!!it doesn't go back to the default software!What can I do??

doomalikaw99 said:
Please guys I really need help!!!I tried factory reset but nothing changes!!!it doesn't go back to the default software!What can I do??
Click to expand...
Click to collapse
What do you mean default ???
Default is whatever you flashed last .
You have done something that has broken it firmware wise hopefully .
So i suggest you boot to recovery Mounts and Storage .
Format system data cache .
Boot to download mode and flash stock rom through Odin .

JJEgan said:
What do you mean default ???
Default is whatever you flashed last .
You have done something that has broken it firmware wise hopefully .
So i suggest you boot to recovery Mounts and Storage .
Format system data cache .
Boot to download mode and flash stock rom through Odin .
Click to expand...
Click to collapse
Can you send me link for the stock firmware please?I got an n900(middle east).

Receives nothing wifi signal?
I have the same problem but use the phone near the router and it works the same with the bluetooth.

pabluesid said:
Receives nothing wifi signal?
I have the same problem but use the phone near the router and it works the same with the bluetooth.
Click to expand...
Click to collapse
No,it just won't turn on.

doomalikaw99 said:
No,it just won't turn on.
Click to expand...
Click to collapse
Say According to the technical service is that my problem is hardware (wifi-bluetooth module) is the same module for both functions. It is difficult to repair because if it goes wrong you lose your phone or get a new motherboard.
Your problem seems software but does not work with stock firmware.
you have to buy another phone or change the motherboard if you use a lot these functions.
There is a possibility that the EFS folder was modified.
so it is recommended to back up this folder periodically changing ROM
I excused my English (google translator) I think the idea is understood ...

doomalikaw99 said:
Can you send me link for the stock firmware please?I got an n900(middle east).
Click to expand...
Click to collapse
I don't know .
See XDA stock firmware post use search.Try sammobile.

Try this:
http://forum.xda-developers.com/showthread.php?t=2514090

Thank you but the problem turned out to be a hardware issue its fixed now

Related

[[SOLVED]] Process system isn't responding

Hi,
I rooted my phone 2 days ago and installed custom ROM everything went well, except for today my phone start to lag too much, so I decided to flash back the stock ROM that I have downloaded from Sam-mobile using Odin 3.08, but now my device not responding to anything and even I get "Process system isn't responding" in Samsung wizard installation also the sound disappeared and when try lunch any app like camera I get message "camera failed" and keep getting "Process system isn't responding".
[[The Solution]] for Process system isn't responding follow the steps: ((ONLY SM-N9005))
1-Unroot your phone if you are rooted.
2-Factory rest your phone and clear cache. .
3-Flash the Stock rom for your device.(if this fixed the the problem stop here if not continue to step 4)
4-Download this ROM and flash it by Odin 3.04.(this rom somehow managed to restore my EFS files and fixed the problem)
and that's it.
root is bad
bad root it is for you
dancapitan said:
bad root it is for you
Click to expand...
Click to collapse
I don't think so because I used this root http://forum.xda-developers.com/galaxy-note-3#root
Hi, I have the exact same problem and I can't seem to figure out how to fix it either
Dahdoul said:
Hi,
I have rooted my phone 2 days ago and installed custom rom everything went well except for today my phone start to lag too much,so i decided to flash back the stock rom that i have downloaded from sam mobile using odin 3.08 but now my device not responding to anything even i get not responding message in samsung wizard installation and sound disappeared and when try open any app like camera get message camera failed and keep getting process system isn't responding.
i do not know what to do,please help me.
thank you.
Click to expand...
Click to collapse
Oh man, I though I was the only one having this problem. I really don't now how to fix it at all, I've tried flashing stock ROM and I still get the same problem. If anyone can help, I'd be so grateful.
This sounds a lot like the issue I've been having (see details in the thread I posted here).
Any insight would be very welcome.
Yup bad root (it can and does happen the odd time!), clear cache etc in download mode, then reflash the new Stock ROM, then wipe cache etc again in download mode. See if that helps.
Similar issue I had previously after I originally rooted was apps kept closing and saying stopped working. When I wiped the ROM and updated via KIES to MJ7 with wiping cache etc, it seems to have done the trick.
EDIT: Also try ODIN 3.07 rather than 3.08
radicalisto said:
Yup bad root (it can and does happen the odd time!), clear cache etc in download mode, then reflash the new Stock ROM, then wipe cache etc again in download mode. See if that helps.
Similar issue I had previously after I originally rooted was apps kept closing and saying stopped working. When I wiped the ROM and updated via KIES to MJ7 with wiping cache etc, it seems to have done the trick.
EDIT: Also try ODIN 3.07 rather than 3.08
Click to expand...
Click to collapse
I have already done everything you mentioned by clearing cache,wipe system,clear data,flash new stock rom but nothing fix the issue
Dahdoul said:
I have already done everything you mentioned by clearing cache,wipe system,clear data,flash new stock rom but nothing fix the issue
Click to expand...
Click to collapse
Yep, I've done the same and nothing helps either
Maybe just return it, play stupid with the phone shop staff, probably won't notice the flashing anyway.
radicalisto said:
Maybe just return it, play stupid with the phone shop staff, probably won't notice the flashing anyway.
Click to expand...
Click to collapse
LOL i will:cyclops:
radicalisto said:
Yup bad root (it can and does happen the odd time!), clear cache etc in download mode, then reflash the new Stock ROM, then wipe cache etc again in download mode. See if that helps.
Similar issue I had previously after I originally rooted was apps kept closing and saying stopped working. When I wiped the ROM and updated via KIES to MJ7 with wiping cache etc, it seems to have done the trick.
EDIT: Also try ODIN 3.07 rather than 3.08
Click to expand...
Click to collapse
Unfortunately I've tried all of this too (except using Kies, it won't recognise my phone though I'd never tried it before now) to no avail.
I might try a warranty swap, but I'm concerned because the system status shows custom and I'm unsure there's any way to reset it. I suppose my only chance is to try for an on-the-spot swap for a new phone, because if it gets sent back to Samsung I expect they'd reject it due to the system status.
Still can't understand why the issue persists beyond reflashing the stock rom...
sexbot3000 said:
Unfortunately I've tried all of this too (except using Kies, it won't recognise my phone though I'd never tried it before now) to no avail.
I might try a warranty swap, but I'm concerned because the system status shows custom and I'm unsure there's any way to reset it. I suppose my only chance is to try for an on-the-spot swap for a new phone, because if it gets sent back to Samsung I expect they'd reject it due to the system status.
Still can't understand why the issue persists beyond reflashing the stock rom...
Click to expand...
Click to collapse
I don't understand why the issue persists after flashing stock either but I doubt it is hardware fault. I hope someone knows how to fix this
Solution
Guys finally i found the solution for Process system isn't responding follow the steps:
1-Unroot your phone if you are rooted
2-Factory rest your phone.
3-Flash the Stock rom for your device.
4-Download this ROM and flash it by Odin 3.04.
and that's it.:laugh:
Dahdoul said:
Guys finally i found the solution for Process system isn't responding follow the steps:
1-Unroot your phone if you are rooted
2-Factory rest you phone.
3-Flash the Stock rom for your device.
4-Download this ROM and flash it by Odin 3.04.
and that's it.:laugh:
Click to expand...
Click to collapse
Hi, the link for "downloading this" doesn't work, I don't suppose you could re-post it please?
luke05dee said:
Hi, the link for "downloading this" doesn't work, I don't suppose you could re-post it please?
Click to expand...
Click to collapse
Already updated http://forum.xda-developers.com/showthread.php?t=2461929
Dahdoul said:
Already updated http://forum.xda-developers.com/showthread.php?t=2461929
Click to expand...
Click to collapse
Thank you so much, just trying this now although which rom out of the one's in that thread did you use please? Just to confirm this fixed all your problems including the "failed camera"
luke05dee said:
Thank you so much, just trying this now although which rom out of the one's in that thread did you use please? Just to confirm this fixed all your problems including the "failed camera"
Click to expand...
Click to collapse
I installed the first rom under SM-N9005 Official Stock ROM's for Odin (KNOX 0x1).and yes it fixes camera failed and the issues i had before like it never happened.oh BTW i downloaded the preRooted if you don't wanna mess with knox just download the stock rom.:laugh:
Dahdoul said:
I installed the first rom under SM-N9005 Official Stock ROM's for Odin (KNOX 0x1).and yes it fixes camera failed and the issues i had before like it never happened.oh BTW i downloaded the preRooted if you don't wanna mess with knox just download the stock rom.:laugh:
Click to expand...
Click to collapse
OMG thank you so much, I mean thank you so inanely much this worked. I've been so upset all week thinking my note was dead and you have fixed it. Oh man thank you, thank you, thank you!
luke05dee said:
OMG thank you so much, I mean thank you so inanely much this worked. I've been so upset all week thinking my note was dead and you have fixed it. Oh man thank you, thank you, thank you!
Click to expand...
Click to collapse
No problem, am so happy for you :highfive:

[Q] having huge issues

So about 3 days ago i woke up and as i began to use my phone i noticed apps started to crash randomly i didnt pay it any mind but it began to get worst thought it was a problem with the os so i rooted it and put cm 11 on it and phone still did the same thing.......got worst as a matter of fact. so ended up putting the phone back the stock. cleaned out the phone completely. things still are the same and on top of that i cant download our update anything from the play story no fix i looked up online works. can somebody help me!!!!!!!
Official It
rashadblack242 said:
So about 3 days ago i woke up and as i began to use my phone i noticed apps started to crash randomly i didnt pay it any mind but it began to get worst thought it was a problem with the os so i rooted it and put cm 11 on it and phone still did the same thing.......got worst as a matter of fact. so ended up putting the phone back the stock. cleaned out the phone completely. things still are the same and on top of that i cant download our update anything from the play story no fix i looked up online works. can somebody help me!!!!!!!
Click to expand...
Click to collapse
u r rooted-unlocked boot-loader, right?
u should wipe everything...
all internal, external, caches then try to restock it.
Official Bootloader
Official Recovery
Official ROM & Kernel
Then check if problems still appear or not.
this kindda problem won't occur without any reasons maybe u rooted before and something wrong happened in that process and u got problem.
:good:
question
x102x96x said:
u r rooted-unlocked boot-loader, right?
u should wipe everything...
all internal, external, caches then try to restock it.
Official Bootloader
Official Recovery
Official ROM & Kernel
Then check if problems still appear or not.
this kindda problem won't occur without any reasons maybe u rooted before and something wrong happened in that process and u got problem.
:good:
Click to expand...
Click to collapse
well i was rooted and then i used odin to put it back to stock i did the factory wipe but because im back to stock is there anything i could use to so a internal and external wipe because no matter what i do google play wont let me do anything in play store
rashadblack242 said:
well i was rooted and then i used odin to put it back to stock i did the factory wipe but because im back to stock is there anything i could use to so a internal and external wipe because no matter what i do google play wont let me do anything in play store
Click to expand...
Click to collapse
all it keeps saying is package file is invalid.
rashadblack242 said:
all it keeps saying is package file is invalid.
Click to expand...
Click to collapse
If you're still on 4.3 rom, flash this file through odin.
rashadblack242 said:
all it keeps saying is package file is invalid.
Click to expand...
Click to collapse
i think in this situation u need gapps to install.
so u can use kies to repair ur phone (install fresh ROM)
this error was bug on play-store and they fixed it (maybe)
so try kies ...
:good:
In custom recovery - /wipe system then reflash a custom ROM or CM // Or after wipe /system go to Download mode and Odin back to stock.
x102x96x said:
i think in this situation u need gapps to install.
so u can use kies to repair ur phone (install fresh ROM)
this error was bug on play-store and they fixed it (maybe)
so try kies ...
:good:
Click to expand...
Click to collapse
Won 't work with the newer bootloaders....

[Q] Bluetooth doesn't turn on.

I have a samsung gt-i9500. Since i rooted my phone the bluetooth does'nt turn on.
I tried to replace the bluetooth files with the original ones but that did'nt help.
Plz help me!
androidsamsung333 said:
I have a samsung gt-i9500. Since i rooted my phone the bluetooth does'nt turn on.
I tried to replace the bluetooth files with the original ones but that did'nt help.
Plz help me!
Click to expand...
Click to collapse
The only thing I can think to do is just restore your device to it's original factory settings/ROM as it will restore all the system files and hopefully restore your ability to use Bluetooth, then try rooting you device by using the one click root from towelroot.com, which hasn't caused me any problems what so ever.
SamsungGuyCasey said:
The only thing I can think to do is just restore your device to it's original factory settings/ROM as it will restore all the system files and hopefully restore your ability to use Bluetooth, then try rooting you device by using the one click root from towelroot.com, which hasn't caused me any problems what so ever.
Click to expand...
Click to collapse
Do i n just need to do factory reset or flash original rom?
And towleroot did'nt work for me?. Is' nt there a way where all my data does' nt get lost?
I would do both, first do a factory restore then flash the stock ROM and hopefully it will fix the problem. Towleroot worked for me, but I had to access the site and download the. apk file using my phone and to answer you last question when you flash a custom ROM all your data is erased, so you should backup your information before you, flash a ROM, or do a Factory restore it will make things easier.
SamsungGuyCasey said:
I would do both, first do a factory restore then flash the stock ROM and hopefully it will fix the problem. Towleroot worked for me, but I had to access the site and download the. apk file using my phone and to answer you last question when you flash a custom ROM all your data is erased, so you should backup your information before you, flash a ROM, or do a Factory restore it will make things easier.
Click to expand...
Click to collapse
Thanks for your help i am going to try it.
androidsamsung333 said:
Thanks for your help i am going to try it.
Click to expand...
Click to collapse
Your welcome and I think it will fix the problem you are having, if it doesn't I'm not sure what else to do.
SamsungGuyCasey said:
Your welcome and I think it will fix the problem you are having, if it doesn't I'm not sure what else to do.
Click to expand...
Click to collapse
It fixed it. Thanks:laugh:

Shuts off randomly after multiple ROM Flashes

So i tried my best to install cyanogen mod 12 and it eventually worked but it was so buggy, i flashed my original ROM using ODIN and now the phone just shuts off every now and then and gets stuck in a boot loop until i connect a charger, it is not the battery though as it is always around 50% when it does it, i tried Re-installing my original rom but it still continues to do it. I tried to install philz touch to be able to reset the phone for a new ROM but when i press the buttons to boot it up it just turns on, does the stuff it usually does before going into philz touch but then shuts off, can someone please help? Im going to austria in a few days and need my phone fixed for then
LukeyyPalmerHD said:
So i tried my best to install cyanogen mod 12 and it eventually worked but it was so buggy, i flashed my original ROM using ODIN and now the phone just shuts off every now and then and gets stuck in a boot loop until i connect a charger, it is not the battery though as it is always around 50% when it does it, i tried Re-installing my original rom but it still continues to do it. I tried to install philz touch to be able to reset the phone for a new ROM but when i press the buttons to boot it up it just turns on, does the stuff it usually does before going into philz touch but then shuts off, can someone please help? Im going to austria in a few days and need my phone fixed for then
Click to expand...
Click to collapse
Hi mate
What S4 model do you have , what rom are you installing?
Do a factory reset and flash rom again
Check your power button...just in case
if you root a stock rom you have to remove all knox related files , did you?
MAX 404 said:
Hi mate
What S4 model do you have , what rom are you installing?
Do a factory reset and flash rom again
Check your power button...just in case
if you root a stock rom you have to remove all knox related files , did you?
Click to expand...
Click to collapse
Hi max, thanks for helping me once again!
I have the i9505 thing is i cant even factory reset now, i press it and nothing happens, i cant get into recovery mode either KNOX is disabled i think..
LukeyyPalmerHD said:
Hi max, thanks for helping me once again!
I have the i9505 thing is i cant even factory reset now, i press it and nothing happens, i cant get into recovery mode either KNOX is disabled i think..
Click to expand...
Click to collapse
Hi, i just tried factory reset and its gone into philz touch? Just has the little android guy with like a diamond thing spinning inside him
LukeyyPalmerHD said:
Hi, i just tried factory reset and its gone into philz touch? Just has the little android guy with like a diamond thing spinning inside him
Click to expand...
Click to collapse
hey bro
I would start fresh.....factory reset if you can , flash stock rom again , root if you wish , delete all knox files , flash custom recovery....
MAX 404 said:
hey bro
I would start fresh.....factory reset if you can , flash stock rom again , root if you wish , delete all knox files , flash custom recovery....
Click to expand...
Click to collapse
Could you please tell me how to delete all KNOX files? Thanks
LukeyyPalmerHD said:
Could you please tell me how to delete all KNOX files? Thanks
Click to expand...
Click to collapse
Hi
you can do it manually
http://forum.xda-developers.com/showthread.php?t=2514703
READ well before you do....
or use a script
http://forum.xda-developers.com/showthread.php?t=2507931
same thing read before you do , back up , back up your efs folder
MAX 404 said:
Hi
you can do it manually
http://forum.xda-developers.com/showthread.php?t=2514703
READ well before you do....
or use a script
http://forum.xda-developers.com/showthread.php?t=2507931
same thing read before you do , back up , back up your efs folder
Click to expand...
Click to collapse
Thanks! Ill let you know how it turns out
Hi, i did everything you said but after rooting it shut off after about 5 minutes of use, any other ideas?
LukeyyPalmerHD said:
Hi, i did everything you said but after rooting it shut off after about 5 minutes of use, any other ideas?
Click to expand...
Click to collapse
too discard any other possible causes , factory reset , flash stock rom and do nothing else , let it run for a while and see how it works

wifi problem aftre update LP Stock

i was on KK stock and flash LP via odin but aftrer flash wifi doesn't work !! i tried flash other one but still not work !! any idea ?
BTW note 3 N9005
Are you sure it's working before flashing ?? And are both the WiFi and the Bluetooth that not working or only WiFi?
dodora3d said:
i was on KK stock and flash LP via odin but aftrer flash wifi doesn't work !! i tried flash other one but still not work !! any idea ?
BTW note 3 N9005
Click to expand...
Click to collapse
Install this APP and add screenshots pls.
binadam23 said:
Are you sure it's working before flashing ? And are both the WiFi and the Bluetooth that not working or only WiFi?
Click to expand...
Click to collapse
Yes it's working before update ...wifi only doesn't work .. Bluetooth working good
I face this kind issue before in i9500 but I can't remember the exact procedure I followed to fixed it.
As a last resort; install custom recovery like TWRP and wipe system, cache & delvik cache then flash the rom again and that may fixed your issue.
But if not then it's hardware issue.
Joku1981 said:
Install this APP and add screenshots pls.
Click to expand...
Click to collapse
Oky man
binadam23 said:
I face this kind issue before in i9500 but I can't remember the exact procedure I followed to fixed it.
As a last resort; install custom recovery like TWRP and wipe system, cache & delvik cache then flash the rom again and that may fixed your issue.
But if not then it's hardware issue.
Click to expand...
Click to collapse
i will try and back tell you what's result
dodora3d said:
Oky man
Click to expand...
Click to collapse
The product code being inactive and causing no network is somewhat related to EFS being corrupted even if the IMEI is still intact. Restore a EFS backup if you have it or get your device to repair.
Joku1981 said:
The product code being inactive and causing no network is somewhat related to EFS being corrupted even if the IMEI is still intact. Restore a EFS backup if you have it or get your device to repair.
Click to expand...
Click to collapse
that's mean noway turn on wifi i i don't have backup EFS ? oR if i back to KK dosen't work ?
must repair device !

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