No notification sound - Nexus 6P Q&A, Help & Troubleshooting

Yes.. At time my nexus simply loses its notification sounds.
Media sounds still works just the notifying sound disappears.
And after a reboot it works fine.
Its the 3rd time I've faced such bug.
Has anyone else faced such bug ?
Sent from my Nexus 6P using Tapatalk

So its only me who is facing this issue ?
Shall i factory reset my device ?
Any suggestion you guys want to give me ?
Sent from my Nexus 6P using Tapatalk

eefo said:
So its only me who is facing this issue ?
Shall i factory reset my device ?
Any suggestion you guys want to give me ?
Sent from my Nexus 6P using Tapatalk
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Click to collapse
I noticed same bug as well. You not the only one
Sent from my Nexus 6P

anglerstock said:
I noticed same bug as well. You not the only one
Sent from my Nexus 6P
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just updated my device. let see what happens.
Sent from my Nexus 5 using Tapatalk

eefo said:
just updated my device. let see what happens.
Sent from my Nexus 5 using Tapatalk
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I jsut received the update too. Will see how it goes.

anglerstock said:
I jsut received the update too. Will see how it goes.
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Click to collapse
I'm on version M and still having the same problem.

Count me in as well. Mine does the same thing. I wonder if it has to do with the doze features
Sent from my Nexus 6P using Tapatalk

I switched back to the stock messaging app today and so far it hasn't missed any notification sounds. It may have something to do with 3rd party apps not being optimized for marshmallow. I'm going to try and turn off battery optimization on my preferred messaging app and see if that helps.

murphyjasonc said:
I switched back to the stock messaging app today and so far it hasn't missed any notification sounds. It may have something to do with 3rd party apps not being optimized for marshmallow. I'm going to try and turn off battery optimization on my preferred messaging app and see if that helps.
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Click to collapse
But mine doesn't notify anything:/
WhatsApp, Viber, text messages, calls..
Nothing at all..
Were you in same situation or only messaging app was giving problem?
Sent from my Nexus 6P using Tapatalk

eefo said:
But mine doesn't notify anything:/
WhatsApp, Viber, text messages, calls..
Nothing at all..
Were you in same situation or only messaging app was giving problem?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yeah I have been having the same problem with the messenger app, Gmail, as well as my 3rd party apps... I also use a moto 360 and that won't notify me either so Idk what's going on... It's annoying though especially with text messages...
Sent from my Nexus 6P using XDA Free mobile app

eefo said:
But mine doesn't notify anything:/
WhatsApp, Viber, text messages, calls..
Nothing at all..
Were you in same situation or only messaging app was giving problem?
Sent from my Nexus 6P using Tapatalk
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Click to collapse
For me it seems to be only 3rd party apps. Stock apps are coming through fine.

not sure if this will work for anyone else, but twice now i have had my notifications and alarms silenced. i figured out that both times it was after connecting to a bluetooth decice (once a speaker and once a ear bud) - even though i turned bluetooth off, and it showed as off, it was still trying to send the sounds to the bluetooth device. i turned bluetooth on and then off again and sounds worked.

I have the same issue, and I can confirm that it is bluetooth related for me as well. It seems to happen every time I connect with my car or my bluetooth earphones. I'd have to then turn off/on bluetooth or reboot to start getting audio for alarms and notifications.
FWIW, this doesn't seem to be the only bluetooth issue with this phone(or maybe Android M). I also have an issue with bluetooth causing wakelocks and preventing doze from kicking in (there's a thread on that as well).

I have the same issue and I think mine is related to bluetooth as well. After I started using a smartwatch that syncs with the phone via bluetooth, I started having the issue. Alarms, phone calls, messages etc don't lose sound. I have to turn the phone off and back on in order for notifications to work again. At times, sound from the keyboard of media works, but not notifications. At times media doesn't have any sound neither. I don't know if it's the Nexus 6P's problem or Android M's but this blows.

I'm having same issue but I don't use Bluetooth. Randomly lose all notification sounds. All stock apps, even ringtone and key sounds. Rebooting phone resolves it. But just now it's happened again, I then went into settings, sounds, and turned key sounds off then on again and bingo, all notification sounds are back to normal.
Sent from my Nexus 6P using Tapatalk

mickyw1980 said:
I'm having same issue but I don't use Bluetooth. Randomly lose all notification sounds. All stock apps, even ringtone and key sounds. Rebooting phone resolves it. But just now it's happened again, I then went into settings, sounds, and turned key sounds off then on again and bingo, all notification sounds are back to normal.
Sent from my Nexus 6P using Tapatalk
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Click to collapse
Same thing for me. I couldn't even go into system settings to modify the sound. It just hangs and eventually crashes. A reboot always fixes it. I did use bluetooth. Any notifications with vibration still vibrates though. Not rooted, or running exposed.

Just a quick update from my post earlier. Since I posted regarding my same issue I have since disabled the nexus imprint lock screen, which I had setup to unlock my phone, and a day has passed and all is good. Maybe a coincidence, I don't know but I've got all my notifications working as they should be.
Sent from my Nexus 6P using Tapatalk

Same issue here... This needs to be fix asap. Can't risk my alarm not having sound.

Snorbro said:
Same thing for me. I couldn't even go into system settings to modify the sound. It just hangs and eventually crashes. A reboot always fixes it. I did use bluetooth. Any notifications with vibration still vibrates though. Not rooted, or running exposed.
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Click to collapse
Update to my complaint, it still fails after sometime even when I don't use bluetooth.
Attached screenshot indicates it's related to the media storage permissions maybe?
This is pretty bad since I won't hear my calls or any other notifications!

Snorbro said:
Update to my complaint, it still fails after sometime even when I don't use bluetooth.
Attached screenshot indicates it's related to the media storage permissions maybe?
This is pretty bad since I won't hear my calls or any other notifications!
Click to expand...
Click to collapse
Same here. At first I thought it was related to bluetooth but after disabling bluetooth and rebooting the phone, getting notifications and the losing them again, I can say that the issue doesn't seem to be related to bluetooth.
I've missed alarms and of course calls and messages. This blows!

Related

[Q] notification sounds over BT?

This has been a flaw in android since day one. You can't get actual notification sounds over BT. It is rumored to be running in 4.2. Is there truth to this? I'm still waiting for them to be available to get mine... but curious still.
just tested this and it is working for notifications. Although if it is a short notification sound, and it plays only once, it will not come through due to a slight delay between the phone and bluetooth device (but I can hear the headset turning on as if to play something and then turns back off). Works fine for longer notifications.
I get notification sounds over bluetooth when its connected in my car, always have even with ics.
I get notification over my Bluetooth headphones. No problem here.
Tho notification tend to stop my power amp player for some odd reason....
Sent from my Nexus 4 using xda app-developers app
Just to make sure, toy guys are getting custom notification sounds right? Like per contact call or text notification sounds
ugotproblemz said:
I get notification over my Bluetooth headphones. No problem here.
Tho notification tend to stop my power amp player for some odd reason....
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
This happens to me too. I thought it was just a bug on the ROM, but may be the app.
No ringtones thru Bluetooth Headsets
zealtor said:
just tested this and it is working for notifications. Although if it is a short notification sound, and it plays only once, it will not come through due to a slight delay between the phone and bluetooth device (but I can hear the headset turning on as if to play something and then turns back off). Works fine for longer notifications.
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Click to collapse
This is true you can hear notifications if they are long enough although the first second gets cut off due to lag i think...... but this is not the issue we were discussing on the google forum. CANT POST LINK SORRY............
The issue was that we cant hear our custom ringtones thru Bluetooth. I have the Galaxy Note and a Motorola HX550 and i can get all voice commands, and even hear notifications, and hear it read my text messages to me, but i cant tell whos calling when my phone is in my pocket on vibrate. I want to hear custom ringtones thru my bluetooth so i can tell whos calling. And i believe the same issue is with car bluetooth from what i read in the forum on google this forum started in 2009 about this no ringtone thru bluetooth, and there are still no fixes or apps that can let us decide what sounds go where.
For example it would be nice to have an app with check boxes available to make ringtones go to bluetooth, and notifications be muted, music go thru headfone jack, etc... This is a long time comming just read the forum and look at the start date 2009..... 4 years and noone fixed this issue.
XDA please help us even if its just a quick someting to get the ringtone to go thru bluetooth.... PLEASE someone!!! :crying:
That link you mentioned you can't post is the one in my sig.
Yeah posted that back in 09.... Recently some one official took "owner ship" of the thread and said it was fixed. However it isn't. Flip phones that existed before the smart phone era were able to play custom bluetooth sounds. Yet the most advanced phone to date can't.....

[Q] mystery notification tone but no alert

Occasionally I hear a notification alert tone (it sounds like two quick chords), but no alert text is posted to the notification area, so I can't tell what app or function is generating the tone. Has anyone else had this problem? I searched the forum but haven't found any answers.
T-Mobile LG Nexus 4, Android 4.2.2, unrooted
Gary
horngary said:
Occasionally I hear a notification alert tone (it sounds like two quick chords), but no alert text is posted to the notification area, so I can't tell what app or function is generating the tone. Has anyone else had this problem? I searched the forum but haven't found any answers.
T-Mobile LG Nexus 4, Android 4.2.2, unrooted
Gary
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it sounds like battery notification, try turning it off if you are using custom ROM
turning off battery notification
odeccacccp said:
it sounds like battery notification, try turning it off if you are using custom ROM
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It's stock Android. I don't see a way to do that.
I've had the same thing happen. Not sure what it was or why, but it was charging when I heard it. Was not fully charged, it was only at about 80% so it can't be that.
ingenious247 said:
I've had the same thing happen. Not sure what it was or why, but it was charging when I heard it. Was not fully charged, it was only at about 80% so it can't be that.
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I've had this happen before about 3-4 weeks ago but it hasn't happened since and never found out what it was. Perhaps a random app and there was an error with the notification or something? Best of luck
Try holding your phone up to your wallet, see if it makes the chime. My guess is you have a card with an imbedded chip in it and your phone's NFC is detecting it but doesn't know what to do with it, causing nothing to happen.
Sent from my Nexus 4 using Tapatalk 2
i get this once in a while too, when i receive a message with screen off, it just plays the notifcation sound, screen don't turn on and no notifcation in the center, i have to manually go in app to see it
mystery notification tone but no alert (NFC is 'off')
TJBunch1228 said:
Try holding your phone up to your wallet, see if it makes the chime. My guess is you have a card with an imbedded chip in it and your phone's NFC is detecting it but doesn't know what to do with it, causing nothing to happen.
Sent from my Nexus 4 using Tapatalk 2
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Thanks for that suggestion. NFC was already turned 'off', so that's not the culprit.
I have this happen for MMS if I'm in a poor data coverage area. Sometimes the MMS will show up days later, sometimes not at all.
NFC? My credit card and my ID both have NFC so whenever I hold the two together, or when there're in my pocket together I get a short notification sound, and nothing onscreen, I was wondering what it was for a while, but then realised it was NFC. Maybe it's NFC for you too?
Do you use a Qi wireless charger?
mystery notification tone but no alert
SpookyTunes said:
Do you use a Qi wireless charger?
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Click to collapse
No, I don't use this.
mystery notification tone but no alert
MrDarkKV said:
NFC? My credit card and my ID both have NFC so whenever I hold the two together, or when there're in my pocket together I get a short notification sound, and nothing onscreen, I was wondering what it was for a while, but then realised it was NFC. Maybe it's NFC for you too?
Click to expand...
Click to collapse
As I previously wrote, I have this feature turned "off".
Are you using google now at all? You might be getting notifications from something there.

microphone mutes itself

Occasionally my mic goes on mute when I receive \ make a call. I have just updated to 5.1.1
There is no pattern and I have tried everything.
I have seen elsewhere that other handsets are suffering from this bug. Has anyone else had it and can offer a fix
It's the worst when using skype with earphones. Doesn't even work
Sent from my D5833 using XDA Free mobile app
i tought i was the only one, even when i answer a normal phone call it mutes itself "fixing it" by taping the speakerphone icon :L
AlfredS said:
i tought i was the only one, even when i answer a normal phone call it mutes itself "fixing it" by taping the speakerphone icon :L
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Click to collapse
Exactly! Also reboot fixes the issue but after some time it starts muting again. Happens only on outgoing calls for me. On incoming calls microphone works.
So the only solution is factory reset? Maybe new .570 firmware build will fix the problem...
I think you guys should also take about your issue in talk.sonymobile.com
I made a thread there called "Skype issue on 5.1.1" in the Z3 Compact section. Sony needs to see this.
Sent from my D5833 using XDA Free mobile app
I'm also having the same Issue and realize that the real problem relies on Google app. If you disable the "OK Google" recognition on any screen the mic will work as it is..
mrleemarshall said:
Occasionally my mic goes on mute when I receive \ make a call. I have just updated to 5.1.1
There is no pattern and I have tried everything.
I have seen elsewhere that other handsets are suffering from this bug. Has anyone else had it and can offer a fix
Click to expand...
Click to collapse
After much testing of features and apps i have got the problem down to either OK Google from any screen or Sony Smart Connect.
It is only when 1 of those features are enabled, does the mic mute sporadically.
There is no pattern and therefore can be absolutely certain. My instinct us Sony Smart Connect.
Can you guys try a skype call using earphones? It really doesn't work. I have smart connect and google app disabled anyway. The mic just refuses to work
Sent from my D5833 using XDA Free mobile app
Have you tried disabled and forced stop. Then reboot.
mrleemarshall said:
Have you tried disabled and forced stop. Then reboot.
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Well i disabled them. Didn't force stop though :/ are you sure this is going to work? Then i'll upgrade to 5.1.1 again :/
Sent from my D5833 using XDA Free mobile app
Tried it. Still doesn't work on skype on 5.1.1. With OK Google disabled and with Google app itself disabled
Sent from my D5833 using XDA Free mobile app
Nexus 4 same Problem. Only reason why I abandoned it and bought the z3c. Thought it was an hardware issue. Loved the device. Hrrgh.
Right now the z3c is in for repair. Display coming of and using the Nexus 4 again.
Following even more testing. I am convinced the problem is in Sony smart connect. disable and remove it.
Been working OK for a couple of days. Must reboot once deleted the app.
Note that some other apps have the same issue like Vidyo Desktop.
Trying to freeze off smar t connect, finger crossed

Ringtone/notification volume issue

I seem to be having an issue with the notifications and ringtones on my new Moto X Pure. Ringtones are 'ascending' and start out very quiet. and some notifications seem to be the same way but the tones are so short that all that ends up happening is that you don't hear them at all. It also doesn't seem to affect every app - I don't hear anything when I get a Facebook message, but emails and texts seem fine. Is there a setting somewhere that I'm missing?
Most apps have their own sound settings. Check the apps that are giving you trouble and see if there is a setting for sending ringtones.
Sent from my XT1060 using Tapatalk
I checked everywhere to see if you can turn this off and failed. It's something that's very annoying to me
This is a serious issue ....I am considering returning the phone because I cannot even hear my notifications ...spoke to motorola and of course they said they are not aware of any issue
.....if they would acknowledge the problem and address it in a software update I wouldn't care but since they don't even acknowledge the issue ....
https://play.google.com/store/apps/details?id=com.shumoapp.disableincreasingring
That app seems to work for everything but Facebook which is fine for me. Give it a try. Hopefully once some custom roms start dropping this issue is fixed
Someone else and I are having similar issues with low volume: http://www.reddit.com/r/motox/comments/3maaw1/_/
Edit: Others experiencing the same issue on Moto's forum: https://forums.motorola.com/posts/36193b0f11
Sent from my Moto X Pure Edition with Tapatalk
mitchellaneous said:
I seem to be having an issue with the notifications and ringtones on my new Moto X Pure. Ringtones are 'ascending' and start out very quiet. and some notifications seem to be the same way but the tones are so short that all that ends up happening is that you don't hear them at all. It also doesn't seem to affect every app - I don't hear anything when I get a Facebook message, but emails and texts seem fine. Is there a setting somewhere that I'm missing?
Click to expand...
Click to collapse
I have had ring tone volume going down to zero and not being able to adjust it 3 times now. I think I just figured out that this happens when moto assist puts it into "driving" mode and I'm wearing my bluetooth headset. Only way to fix it is to reboot the phone. So annoying!
Sent from my XT1575 using Tapatalk
I don't mind the ringtone volume as much as the low notification volume. It sucks. I constantly miss messages and email. The buzz sound you get from vibrate is louder than the darn notification.
mrbracht said:
https://play.google.com/store/apps/details?id=com.shumoapp.disableincreasingring
That app seems to work for everything but Facebook which is fine for me. Give it a try. Hopefully once some custom roms start dropping this issue is fixed
Click to expand...
Click to collapse
This seems to be a good workaround. To get it to work check "New normalization method." I was also getting an annoying notification in the status bar that the app was waiting for a call. I was able to get rid of this by going into settings-apps-disable increasing ring and then deselecting "show notification." App still works.
Now onto trying to reduce the vibration intensity or pattern of this phone. If anyone knows how to do that, please advise. Also wish this phone had separate volume control for the ringtones and notifications.
Sent from my iPad using Tapatalk
I don't know how well this will be in the long run. But I disabled moto voice and restarted. The ascending issue is gone all around. . I will keep you posted and see if this isn't just a fluke
Sent from my XT1575 using XDA Free mobile app
Im not sure if this is related but Ive noticed the ringtones are coming out on both top and bottom speakers but notification tones are onlu coming out from the bottom speaker are you having the same issue?
Sent from my XT1575 using Tapatalk
The workaround I'm using is to add ~2 seconds silence to the initial portion of the MP3 file for my notification MP3s. This means that during this initial 2 seconds of an MP3, while the XT1575 volume ramps up, there is nothing playing, then the actual sound plays at full volume. Works like a charm.
I use my own MP3s for notifications and ringtones. Used an old version of Goldwave to do this (and other useful things) to the MP3s, then loaded them on to phone.
If you're rooted this is the fix I through together thanks to the help of the moto x play thread. Check it out and make sure to thank the guy who created the original file
http://forum.xda-developers.com/showthread.php?t=3218683
Sent from my XT1575 using Tapatalk
This issue is annoying to me also, moto needs to fix this quiet notification ****.
Sent from my XT1575 using Tapatalk
I had the same issue with every nexus 6 I had (3 of them, all returned). Motorola has something very wrong going on with the speaker hardware/config file.
For anyone who happened to install a custom ROM or the OTA Marshmallow update, do you still have this ascending ringtone issue? I cannot hear my notification sounds, but after installing the "Disable Increasing Ringtone" app, it seems to have helped for most notifications except for FB Chat Heads.
If your rooted, AICP http://forum.xda-developers.com/showthread.php?p=63842724 has the setting built in.
Sent from my Moto XPE
Found a fix for this if you are rooted. Worked great for me to fix this bug http://forum.xda-developers.com/moto-x-style/general/mod-disable-ascending-ringtone-t3218683
Still not fixed? Motorola you useless twats.
Not even fixed after the 6.0.1 update (Moto X Style, reteu version). Why is it so hard to give us a toggle for this... As much as I like this phone, there are a few quirks that will make me never buy anything non-Nexus ever again, starting this fall.

WhatsApp calls are silent and don't vibrate

Hi
I'm having this issue in my Pixel 4 and my Pixel 2. WhatsApp calls are shown silently and they don't vibrate (obviously when phone is in Vibrate mode)
(It only seems to vibrate properly when the app is in foreground and I receive the call , but never vibrates when app is in background or when phone is locked. So I end up missing a lot of calls unless I'm staring at the screen when that happens).
Anybody is not facing the same issue? Or found a solution?
Sent from my Pixel 4 using Tapatalk
thesebastian said:
Hi
I'm having this issue in my Pixel 4 and my Pixel 2. WhatsApp calls are shown silently and they don't vibrate (obviously when phone is in Vibrate mode)
(It only seems to vibrate properly when the app is in foreground and I receive the call , but never vibrates when app is in background or when phone is locked. So I end up missing a lot of calls unless I'm staring at the screen when that happens).
Anybody is not facing the same issue? Or found a solution?
Sent from my Pixel 4 using Tapatalk
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Click to collapse
That was happening all day up until just a minute or so ago. Try it now, it was probably something server side messing up.
bobby janow said:
That was happening all day up until just a minute or so ago. Try it now, it was probably something server side messing up.
Click to expand...
Click to collapse
Mmm not working here. Since more than a week ago.
I'm using this version right now (i started trying beta to see if this is fixed)
version 2.19.327
And defaulted Notifications. ("Restore Notification settings" options)
Only way the incoming calls start vibrating is by having the phone unlocked with WhatsApp in foreground.
Sent from my Pixel 4 using Tapatalk
thesebastian said:
Mmm not working here. Since more than a week ago.
I'm using this version right now (i started trying beta to see if this is fixed)
version 2.19.327
And defaulted Notifications. ("Restore Notification settings" options)
Only way the incoming calls start vibrating is by having the phone unlocked with WhatsApp in foreground.
Click to expand...
Click to collapse
I'm going from the pixel 4 to P3 and to an iPhone. All working. I'll test more tomorrow if you're still having issues.
@thesebastian Seems like it's not the app or the device. Worldwide problems with notifications only working if app is open. Now whether they will admit it's a problem or not is another story. Tech support looks spotty at best.
bobby janow said:
@thesebastian Seems like it's not the app or the device. Worldwide problems with notifications only working if app is open. Now whether they will admit it's a problem or not is another story. Tech support looks spotty at best.
Click to expand...
Click to collapse
I think it was fixed in the last two days.
Sent from my Pixel 4

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