Maps closing during navigation - Huawei P8 Questions & Answers

Google maps regularly closes during navigation, it's not a force close, it just disappears. I have made sure it's protected, I have tried clearing data and cache of Google maps. The version is 9.16.2. I'm on B200, on the GRA-L09.
Does this happen to anyone else?

beardedwonder said:
Google maps regularly closes during navigation, it's not a force close, it just disappears. I have made sure it's protected, I have tried clearing data and cache of Google maps. The version is 9.16.2. I'm on B200, on the GRA-L09.
Does this happen to anyone else?
Click to expand...
Click to collapse
I confirm the problem
no idea how to solve it
lenny

lenny76 said:
I confirm the problem
no idea how to solve it
lenny
Click to expand...
Click to collapse
Are you on B200?

I'm having the same problem on B170. Very frustrating.

beardedwonder said:
Are you on B200?
Click to expand...
Click to collapse
yes i'm on b200

Please delete

I have this problem too (i'm on b200). Maps doesn't appear in the protected app list.
Note that similar issues occurred for background apps (wallpaper auto changer, calendar widget, etc.) and i've fixed them using performance mode in power saving settings instead of smart/intelligent.

MapsD (NimaGL2 Default Edition).apk
I am on b200 aswell and gad the same problem.
I need maps and google navigation at work so this wasnt acceptable for me.
I rooted my mobile and deinstalleted google maps completly.
Then iinstalled maps in the version 6.14 ,which I prefer much more.
I installes by this app ( MapsD (NimaGL2 Default Edition).apk ).
Since then no crash or closing anymore

lg-user45 said:
I am on b200 aswell and gad the same problem.
I need maps and google navigation at work so this wasnt acceptable for me.
I rooted my mobile and deinstalleted google maps completly.
Then iinstalled maps in the version 6.14 ,which I prefer much more.
I installes by this app ( MapsD (NimaGL2 Default Edition).apk ).
Since then no crash or closing anymore
Click to expand...
Click to collapse
I have flashed the fromfuture but haven't had the opportunity to test the navigation properly yet. I will report back. If it doesn't help I will try the solution suggested above.

I still have the same problem with the fromfuture rom. Not really sure what to do, I may have to roll back to an earlier rom and just live with that.
Sent from my X98 Air II using Tapatalk

Read this: http://forum.xda-developers.com/showpost.php?p=63910892&postcount=36

Hi, I have solved this problem turning on the gps... With B200

Related

Google Maps

Hey everyone,
I have a problem running google maps, it installs fine but everytime i want to run it an error pops up saying that it isn't signed or that a component might be missing. The strange thing is that it was working before when i got the device and installed it and after a hard reset it doesn't anymore. It kinds of bugs me because i use it quite often!
if anyone is able to help me please don't hesitate!
Thanks!
Math
with your mobile, go to http://mobile.htc.com/uk/01_applications.html and download it from there. then it will work again. before doing this, uninstall the installed version.
Thanks, it worked!
Got my google Maps back up and running.
Cheers
Math
u r welcome, nice to hear it worked!
check if u got the latest version, which would be 2.3.0.9
this supports street view
can get it on http://m.google.com/maps
DaM79 said:
check if u got the latest version, which would be 2.3.0.9
this supports street view
can get it on http://m.google.com/maps
Click to expand...
Click to collapse
I just did the update and now the Maps search Touchflo 2D menu option does nothing. Maps itself is fine. Any ideas how to get the search option to launch Maps again?
Tried soft reset already?
DaM79 said:
Tried soft reset already?
Click to expand...
Click to collapse
First thing I tried
interpleb said:
now the Maps search Touchflo 2D menu option does nothing.
Click to expand...
Click to collapse
Try installing Google maps to the internal storage, should work then.
However, does anyone know if there's a way to make location tab work even with google maps installed on the card?
NdrU said:
Try installing Google maps to the internal storage, should work then.
However, does anyone know if there's a way to make location tab work even with google maps installed on the card?
Click to expand...
Click to collapse
Doh! Thanks for that, it works from main memory. It would be nice to have the option to run from card though.
DaM79 said:
with your mobile, go to http://mobile.htc.com/uk/01_applications.html and download it from there. then it will work again. before doing this, uninstall the installed version.
Click to expand...
Click to collapse
Hi there. The unit I got in Malaysia doesn't come with google maps. The icon on the touchflo is missing. Where would I start if I want this application? Thanks.
tropical cactus said:
Hi there. The unit I got in Malaysia doesn't come with google maps. The icon on the touchflo is missing. Where would I start if I want this application? Thanks.
Click to expand...
Click to collapse
True. Sophisticated Google maps capabilities do not work in some locations, Malaysia included. You may need to use M2DC to enable the "Location" tab in TF. See here http://forum.xda-developers.com/showthread.php?t=427392
azahidi said:
True. Sophisticated Google maps capabilities do not work in some locations, Malaysia included. You may need to use M2DC to enable the "Location" tab in TF. See here http://forum.xda-developers.com/showthread.php?t=427392
Click to expand...
Click to collapse
Thanks for the info. Won't waste anymore time searching!

[Q] Maps always on (CM10)

Has anyone else the problem that google maps constantly turns itself on in the background and starts collecting memory?
Everytime I used my phone some time and I look up active apps, there is maps with about 60mb ram. And this when ram is scarce anyway and apps constantly have to be loaded new? The process in question is com.google.android.apps.maps, but the process that nees so much ram very often is com.google.android.apps.maps:GoogleLocationService .
I disabled every location based feature I could find, therefore I see no reason at all for maps to run. I am thinking about uninstalling maps, but I use it sometimes..
Any hints?
Edit : This keeps constantly popping up in my logcat:
E/KeyguardStatusView( 2992): ERROR: Could not get Location code
W/System.err( 2992): java.lang.NullPointerException
W/System.err( 2992): at com.android.internal.policy.impl.KeyguardStatusViewManager$1$1.run(KeyguardStatusViewManager.java:334)
Disabling the weather widget solved this, maps however still turns itself on. I can not be the only one affected by this?
Moved to Q&A.
TeeJay3800 said:
Moved to Q&A.
Click to expand...
Click to collapse
bump. nobody else has this problem? I can not believe this!
I had this problem.....as a workaround , I use titanium backup to freeze the app and defrost it when needed.
Or use other apps like sygic maps where you can use offline maps....and of course uninstall google maps.
kapil_dheer said:
I had this problem.....as a workaround , I use titanium backup to freeze the app and defrost it when needed.
Or use other apps like sygic maps where you can use offline maps....and of course uninstall google maps.
Click to expand...
Click to collapse
I uninstalled it because I need the memory for other applications, drives you mad when every new app you go to has to load and then the old one again when you go bad. I am wondering why there is no bigger response, I found no way to stop maps without uninstalling.
Surely somebody else encountered this problem?
ArRaY92 said:
I uninstalled it because I need the memory for other applications, drives you mad when every new app you go to has to load and then the old one again when you go bad. I am wondering why there is no bigger response, I found no way to stop maps without uninstalling.
Surely somebody else encountered this problem?
Click to expand...
Click to collapse
I had the same problem and uninstalled it with titanium backup but I keep the backup just in case, I also already had Sygic installed and use that much better for NAV anyways.
N!TRO said:
I had the same problem and uninstalled it with titanium backup but I keep the backup just in case, I also already had Sygic installed and use that much better for NAV anyways.
Click to expand...
Click to collapse
I acknowledge this is a valid solution, albeit not one I would like to use.
I love maps and want to keep using it, but this memory consumption kills it for me.
maybe try the app autostarts...
same thing happened with me it consumes more memory from Ram. I recently updated to Google maps latest one and the problem has arrived . Before on old Google maps when i stopped the process it won't run until next when i open the app . But when i updated to latest Google maps it runs at background although i stopped and it again starts automatically. So i decided to uninstalled it to save more ram for my other applications.
shenoyjoseph said:
when i updated to latest Google maps it runs at background although i stopped and it again starts automatically.
Click to expand...
Click to collapse
Gemini App Manager is a good tool for disabling autostarts for apps that won't stay dead. You need to be careful with it, though, as you can break stuff eg stop Google Play from auto-running and you won't get automatic app updates.
I recently saw an app in play store that would auto-defrost an app when you click on it, run it, nd when closing, freeze it again, all on the fly. Stop that map sucker dead n its tracks until you really need it.
Unfortunately I can't remember the name. You will have to search.
[edit] Root Uninstaller.

[Q] Maps using too much battery [SOLVED]

Hello,
I have a question about google maps on I9505. Maps app is using too much battery although I have not turned them on. I have disabled google now and turned of Location reporting in google maps... As you can see in pictures, maps have used 13% of my battery, and stay awake time is 1 h 23 minutes :/ It is really too much because I do not use them. I have sent a question to Samsung Croatia about this but I didn`t get an answer
Does anyone else experience this problem?
EDIT: I have tried to disable the app using Application Manager and then Android OS asked me if I want to uninstall the updates... You can not disable the app but when I uninstalled the updates (Latest update was 14.05.2013.) maps stopped using the battery or at least it does not show on battery usage statistics Will try that for a few days and report back if that is working
EDIT 28.05.2013.
Now I know that the problem is in the new version of google maps. After uninstalling upades everything works perfectly and battery lasts much longer!
ikocijan0 said:
Hello,
I have a question about google maps on I9505. Maps app is using too much battery although I have not turned them on. I have disabled google now and turned of Location reporting in google maps... As you can see in pictures, maps have used 13% of my battery, and stay awake time is 1 h 23 minutes :/ It is really too much because I do not use them. I have sent a question to Samsung Croatia about this but I didn`t get an answer
Does anyone else experience this problem?
Click to expand...
Click to collapse
Did you try to force it to stop running and clearing cache and data?
You can do it from within Settings --> Program Manager --> Google Maps
ikocijan0 said:
Hello,
I have a question about google maps on I9505. Maps app is using too much battery although I have not turned them on. I have disabled google now and turned of Location reporting in google maps... As you can see in pictures, maps have used 13% of my battery, and stay awake time is 1 h 23 minutes :/ It is really too much because I do not use them. I have sent a question to Samsung Croatia about this but I didn`t get an answer
Does anyone else experience this problem?
Click to expand...
Click to collapse
i think most of us do... we will have to wait for an maps update. i have deleted maps until it is fixed... when i need maps i will just download it again... not worth wasting battery on
DenmarkRootN00b said:
i think most of us do... we will have to wait for an maps update. i have deleted maps until it is fixed... when i need maps i will just download it again... not worth wasting battery on
Click to expand...
Click to collapse
Haven't had this problem yet
Mittaa said:
Did you try to force it to stop running and clearing cache and data?
You can do it from within Settings --> Program Manager --> Google Maps
Click to expand...
Click to collapse
I do not want to force close it. That is not the way you should handle android apps. Force closing doesn`t do anything good...
DenmarkRootN00b said:
i think most of us do... we will have to wait for an maps update. i have deleted maps until it is fixed... when i need maps i will just download it again... not worth wasting battery on
Click to expand...
Click to collapse
Now I am relieved I thought it was only my phone I do not want to delete it because I use them often, and it is a real pain when you want to download them again because mobile connectivity sucks in most parts of Croatia
ikocijan0 said:
I do not want to force close it. That is not the way you should handle android apps. Force closing doesn`t do anything good...
Now I am relieved I thought it was only my phone I do not want to delete it because I use them often, and it is a real pain when you want to download them again because mobile connectivity sucks in most parts of Croatia
Click to expand...
Click to collapse
you could freeze it and unfreeze on need ?
DenmarkRootN00b said:
you could freeze it and unfreeze on need ?
Click to expand...
Click to collapse
I was thinking about that but I do not know how will that affect on the performance of the app
ikocijan0 said:
I do not want to force close it. That is not the way you should handle android apps. Force closing doesn`t do anything good...
Click to expand...
Click to collapse
Just stop it before you clear cache and data.
Then run Google maps again and see if it makes a difference
BTW When I uninstall apps I always do in this way in order to avoid any leftover data/cache ...
Mittaa said:
Just stop it before you clear cache and data.
Then run Google maps again and see if it makes a difference
BTW When I uninstall apps I always do in this way in order to avoid any leftover data/cache ...
Click to expand...
Click to collapse
I am strongly againts force closing apps but I will try it forced closed it, cleared cache and data and checked stay awake time for now it is 13 minutes i 20 secondes Will check in 10 minutes and see if that helps
Thrust me, when you delete an app nothing remains The only thing that can remain is the data that app has stored on your external partition but that does not affect OS performance.
ikocijan0 said:
I was thinking about that but I do not know how will that affect on the performance of the app
Click to expand...
Click to collapse
i dont know about that either.... but i guess if you freeze it.. it wont start.. when you unfreeze it... you can use it again i guess that is how it works.. dont think it will affect performance
I have stopped using maps to save battery
DenmarkRootN00b said:
i dont know about that either.... but i guess if you freeze it.. it wont start.. when you unfreeze it... you can use it again i guess that is how it works.. dont think it will affect performance
Click to expand...
Click to collapse
I do not know I have just seen that I can disable an app from aplication manager not FC, but disable Does anyone know what that does?
ikocijan0 said:
I do not know I have just seen that I can disable an app from aplication manager not FC, but disable Does anyone know what that does?
Click to expand...
Click to collapse
it is the same as freeze i guess just without the root
DenmarkRootN00b said:
i dont know about that either.... but i guess if you freeze it.. it wont start.. when you unfreeze it... you can use it again i guess that is how it works.. dont think it will affect performance
Click to expand...
Click to collapse
True, but it wan't solve problem maps misbehave when running
Mittaa said:
Just stop it before you clear cache and data.
Then run Google maps again and see if it makes a difference
BTW When I uninstall apps I always do in this way in order to avoid any leftover data/cache ...
Click to expand...
Click to collapse
The problem remains :/ After 10 minutes (I did not touch the phones), maps app was working 1 minute and 24 seconds in background I really do not know what that app is doing in background!! I will try to disable it now, and see what hapens
EDIT: YOU CAN NOT DISABLE MAPS APP!! ONLY THING YOU CAN DO IS UNISTALL UPADES Now I will try with an old version of maps and try to see what will happen
DenmarkRootN00b said:
it is the same as freeze i guess just without the root
Click to expand...
Click to collapse
I have tried to disable the app but then it asked me "Do you want to uninstall updates?". That is the only thing that I could have done After uninstalling updates maps app vanished from Battery usage statistic... that is very strange but I will see what will happen in a day or two and report back
ikocijan0 said:
I have tried to disable the app but then it asked me "Do you want to uninstall updates?". That is the only thing that I could have done After uninstalling updates maps app vanished from Battery usage statistic... that is very strange but I will see what will happen in a day or two and report back
Click to expand...
Click to collapse
Yeah maybe it can help others with the same problem.. Good thinking
Sent from my GT-I9505 using xda app-developers app
I am using ROM Omega v3.1 and my case is more serious than yours. Anyone has the same problem? Thanks.
View attachment 2004016
View attachment 2004017
Try to disable location update for that device in maps settings (it will not affect any other app-tried id) and disable google now
Edit: Definetly disable location settings!!! Tried to set themvon and maps again started to drain my battery :/
Sent from my GT-I9505 using xda app-developers app
ikocijan0 said:
Try to disable location update for that device in maps settings (it will not affect any other app-tried id) and disable google now
Edit: Definetly disable location settings!!! Tried to set themvon and maps again started to drain my battery :/
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Do you mean the first item in the settings? Then my current location will not be available an navigation will not work, right? Thanks.
Already turned off Google Now at the beginning......

just got another update B575

This morning after I woke up I got a warning an update was available. I was on B573 before. Updated but have no idea what the changelog is. If anybody can help, please see attached screeenshot.
Mate 8 AL10
Had you had Google Play store authentication issues for apps you had never installed prior but wanted to try on 573? This seems to be an issue many of us are having with 7.0 on Mate 8 so far.....curious if its fixed by 575 somehow....even though doubting its a priority on Chinese AL10.
jasaero said:
Had you had Google Play store authentication issues for apps you had never installed prior but wanted to try on 573? This seems to be an issue many of us are having with 7.0 on Mate 8 so far.....curious if its fixed by 575 somehow....even though doubting its a priority on Chinese AL10.
Click to expand...
Click to collapse
No issues before none now.
OK...yeah...I have a feeling a full reset without restoring apps and data would fix the issue...but I didn't want to have go through the whole google the phone and reinstall everything routine. I did have to reset to get to nougat....but just restored apps and data with hisuite.
Looks like it's some optimization changes. I haven't received it yet on my B573, hopefully soon. Battery life seems quite bad right now. Looking through the forums with google translate, people seem to like it so far. One person mentioned wifi was a lot better, which is great as it got really choppy from 562 to 573.
Google translate of the changelog:
[optimization]
to optimize system performance and stability, make your phone run more smoothly, stable and optimized power consumption of mobile phone performance, extended battery life
optimization parameters holster screen brightness so that the brightness of the display screen more comfort
[repair]
repair Taobao application text input dialog occlusion problems
fix problems call recording can not add the specified contact
repaired HuaweiShare open WLAN download rate reduction problem
fixes some scenes outgoing calls can not be a problem
jasaero said:
OK...yeah...I have a feeling a full reset without restoring apps and data would fix the issue...but I didn't want to have go through the whole google the phone and reinstall everything routine. I did have to reset to get to nougat....but just restored apps and data with hisuite.
Click to expand...
Click to collapse
I'll save you the trouble and tell you to not factory reset.
I already wiped my phone clean using factory reset and that did not fix it.
Sent from my HUAWEI NXT-AL10 using Tapatalk
anwedr said:
I'll save you the trouble and tell you to not factory reset.
I already wiped my phone clean using factory reset and that did not fix it.
Sent from my HUAWEI NXT-AL10 using Tapatalk
Click to expand...
Click to collapse
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
jasaero said:
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
Click to expand...
Click to collapse
I didn't wipe anything and all works well. I even dirty flashed B562 over kang VIP B386 and then received B573 ota and today B575 ota
wmfreak said:
I didn't wipe anything and all works well. I even dirty flashed B362 over kang VIP B386 and then received B373 ota and today B375 ota
Click to expand...
Click to collapse
What version numbers are your services and play store at?
wmfreak said:
I didn't wipe anything and all works well. I even dirty flashed B362 over kang VIP B386 and then received B373 ota and today B375 ota
Click to expand...
Click to collapse
Mine works most of the time, but I find that when you try to download something that prompts you to download wifi it gives the error. Can you try installing an app like Dawn of Titans or Drift Legends? Those are two that gave me the error whereas I could install many other apps no problem. You don't have download the whole thing. If the download starts then it's working for you. It usually gives the error right after you click Install in the play store.
darkz said:
Mine works most of the time, but I find that when you try to download something that prompts you to download wifi it gives the error. Can you try installing an app like Dawn of Titans or Drift Legends? Those are two that gave me the error whereas I could install many other apps no problem. You don't have download the whole thing. If the download starts then it's working for you. It usually gives the error right after you click Install in the play store.
Click to expand...
Click to collapse
You could try Aptiode apk and download those games to see if it works.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
jasaero said:
What version numbers are your services and play store at?
Click to expand...
Click to collapse
Playstore 7.3.07
Playservices 10.0.84
darkz said:
Looks like it's some optimization changes. I haven't received it yet on my B573, hopefully soon. Battery life seems quite bad right now. Looking through the forums with google translate, people seem to like it so far. One person mentioned wifi was a lot better, which is great as it got really choppy from 562 to 573.
Google translate of the changelog:
[optimization]
to optimize system performance and stability, make your phone run more smoothly, stable and optimized power consumption of mobile phone performance, extended battery life
optimization parameters holster screen brightness so that the brightness of the display screen more comfort
[repair]
repair Taobao application text input dialog occlusion problems
fix problems call recording can not add the specified contact
repaired HuaweiShare open WLAN download rate reduction problem
fixes some scenes outgoing calls can not be a problem
Click to expand...
Click to collapse
Definitely smoother! Battery has been amazing but I guess it's hard to tell after only one day ,
jasaero said:
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
Click to expand...
Click to collapse
EMUI never played well with Google services anyway.
My Android Wear would disconnect all the time.
What I have noticed with this whole Google playstore authentication issue is, wait a couple of hours, attempt to redownload the app and it'll download.
It's not a big deal. I wish my Google contacts' photos would sync and all, but meh.
What I am hoping for is the stable version will resolve all these Google issues.
wmfreak said:
Playstore 7.3.07
Playservices 10.0.84
Click to expand...
Click to collapse
Same for me....must not be that.
Have found if I install an app on the desktop play store website..it immediately acts like it has sent it to phone....and eventually after much time it either finally downloads and installs or allows you to do it from the playstore app. But if its an app you have never tried prior you basically HAVE to goto the desktop play store and send to phone to get it to eventually work. Once its been used once you can uninstall and reinstall like normal from playstore app later without the authentication issues. If its an app you have used prior...just not recent or even ever on the Mate 8 they will work like normal....this is only issue with app you have never touched EVER from the playstore.
me too I got a warning new update( B575) was available. I was on B573 before
i will download it and try i hope it solve my big issue regarding the google authentication
( which can not be solved neither by factory reset nor by delete account and clear cash or clear data or even uninstall and re install google play store or any google apps !)
my device is huawei mate 8 Chinese version NXT-AL100
medicalman said:
me too I got a warning new update( B575) was available. I was on B573 before
i will download it and try i hope it solve my big issue regarding the google authentication
( which can not be solved neither by factory reset nor by delete account and clear cash or clear data or even uninstall and re install google play store or any google apps !)
my device is huawei mate 8 Chinese version NXT-AL100
Click to expand...
Click to collapse
Sorry, but B575 does not solve the problem of google authentification !!!
I'm on the same situation !
a029159 said:
Sorry, but B575 does not solve the problem of google authentification !!!
I'm on the same situation !
Click to expand...
Click to collapse
Weird, I've never has such problems.
I got the update for B575 and tried to download a few apps and it didn't seem to have the auth problem..Not sure what changed. Can anyone give me an example of an app they couldn't install? I want to test it more..
The Google issue only happens when I want to install an app I've never installed before.
Using Android device locator, Google is unable to locate my device. My find 7 and Nexus 7 is fine.
Definitely a emui nougat issue.
Sent from my HUAWEI NXT-AL10 using Tapatalk

HERE WeGo force closes [It works with version 2.0.11659 from 31.08.2017]

Can someone please install HERE WeGo app?
Mine is always force closing after trying to log in. Also navigation does not work, app force closes...
I've cleared data and cache and also reinstalled it many times without success.
Yea I had to uninstall the app yesterday after sending a crash report. I'll install it some other time whenever it's fixed!
Sent from my G8141 using Tapatalk
Not sure about the app in question but my Maps app with navigation works perfectly.
Maps
is there a voice navigation map in ths phone
AlainJude said:
is there a voice navigation map in ths phone
Click to expand...
Click to collapse
Google Maps support voice navigation. I'm not sure if it is better or worse than other apps, but it is there.
Same here, fortunately I have bought Sygic in 2014
Oh wonder....
Here was answering on the App-Feedback after the app force closed:
"Thank you for reaching out, we are sorry to hear that you had problems with HERE Maps. We are aware of the issue you are describing and our developers are already looking into it. We will get back to you in case we have some further questions on your case."
Then we have to wait......
schickel said:
Can someone please install HERE WeGo app?
Mine is always force closing after trying to log in. Also navigation does not work, app force closes...
I've cleared data and cache and also reinstalled it many times without success.
Click to expand...
Click to collapse
Hi Schickel,
I have (had) the same issue, and it finally works now, I installed a bunch of different navigation apps to try them , downloaded their maps to finally think about just fully restart my phone and HERE worked!!
I don't know what is the exact reason that made Here WeGo to fully (navigation, sign in and map downloads) work again but here is my guess to maybe help you.
Force HERE WeGo to stop
Delete cache
Delete files
Uninstall HERE WeGo
Restart the Xperia XZ Premium
Install HERE WeGo and don't start the app
Go to
Settings >Storage & memory>Advanced>Keep Cache
Select HERE WeGo
Close everything
Restart phone
Start Here WeGo
It worked for me and I'm happy to use my favorite Navigation App again, hope it will work for you also.
Cheers.
SillyCrez said:
Hi Schickel,
I have (had) the same issue, and it finally works now, I installed a bunch of different navigation apps to try them , downloaded their maps to finally think about just fully restart my phone and HERE worked!!
I don't know what is the exact reason that made Here WeGo to fully (navigation, sign in and map downloads) work again but here is my guess to maybe help you.
Force HERE WeGo to stop
Delete cache
Delete files
Uninstall HERE WeGo
Restart the Xperia XZ Premium
Install HERE WeGo and don't start the app
Go to
Settings >Storage & memory>Advanced>Keep Cache
Select HERE WeGo
Close everything
Restart phone
Start Here WeGo
It worked for me and I'm happy to use my favorite Navigation App again, hope it will work for you also.
Cheers.
Click to expand...
Click to collapse
Thank you for the hint.
I'm happy that you can now use HERE.
But for me your hints are not working. After fill in my credentials for my HERE account the app force closes again.
So my hope is that HERE will fix this problem in the near future.
Sent from my Sony Xperia XZ Premium using XDA Labs
schickel said:
Thank you for the hint.
I'm happy that you can now use HERE.
But for me your hints are not working. After fill in my credentials for my HERE account the app force closes again.
So my hope is that HERE will fix this problem in the near future.
Sent from my Sony Xperia XZ Premium using XDA Labs
Click to expand...
Click to collapse
Sorry to read that
here are more "hints" about how i was using my phone before it worked
it was only the 4th or 5th full phone restart since i bought it ( i rarely reboot)
HERE worked again "after" installing different navigation apps, don't know if that did something (it will be weird), but i will uninstall them one by one and get back to you if HERE crashes again or not.
When HERE worked, i start the app by hazard just to test it again, it was a fresh install, wasn't signed in and no map downloaded, i went straight to navigation and it was my surprise to see that screen scrolling without crash, i tried a route and it worked, i was outside and not connected to any wifi antenna.
i then signed in without problem, and downloaded a map.
I remember also that after fresh HERE installation and before first launch, i went to app settings to manually authorize HERE to access Position and Storage.
SillyCrez said:
Sorry to read that
here are more "hints" about how i was using my phone before it worked
it was only the 4th or 5th full phone restart since i bought it ( i rarely reboot)
HERE worked again "after" installing different navigation apps, don't know if that did something (it will be weird), but i will uninstall them one by one and get back to you if HERE crashes again or not.
When HERE worked, i start the app by hazard just to test it again, it was a fresh install, wasn't signed in and no map downloaded, i went straight to navigation and it was my surprise to see that screen scrolling without crash, i tried a route and it worked, i was outside and not connected to any wifi antenna.
i then signed in without problem, and downloaded a map.
I remember also that after fresh HERE installation and before first launch, i went to app settings to manually authorize HERE to access Position and Storage.
Click to expand...
Click to collapse
I've tested around many options with different navi apps. And nothing helps.
Now I'm back back to Navigon. It also uses maps from HERE and it have one good feature what HERE not have: planning a route with layovers.
EDIT:
Now I've got the firmware upgrade to 45.0.A.5.1. But this also doesn't fix my problem.
I give it up for now
schickel said:
I've tested around many options with different navi apps. And nothing helps.
Now I'm back back to Navigon. It also uses maps from HERE and it have one good feature what HERE not have: planning a route with layovers.
EDIT:
Now I've got the firmware upgrade to 45.0.A.5.1. But this also doesn't fix my problem.
I give it up for now
Click to expand...
Click to collapse
Hi,
Just in case, HERE released an update on the Google play store, hope it will fix your problem, at least it didn't bring any new bug on my phone.
SillyCrez said:
Hi,
Just in case, HERE released an update on the Google play store, hope it will fix your problem, at least it didn't bring any new bug on my phone.
Click to expand...
Click to collapse
No, it's the same. But now it doesn't start.
I've installed an older version from February 2017 2.0.11260. With this version HereWeGo works normally....
have you tried contacting the devs about the issue?
najodleglejszy said:
have you tried contacting the devs about the issue?
Click to expand...
Click to collapse
Of course... 3 weeks ago they told me, that his issue is a known bug and there are working on it. After this statement there was 2 updates, but without a working fix.
So I try out older versions and they are working normally.
Use older version help
I need to use older version 2.0.11036 newer than that it keep crashing
Did someone test new version from 2.8.2017 2.0.11608?
schickel said:
Did someone test new version from 2.8.2017 2.0.11608?
Click to expand...
Click to collapse
Still crashes on build 45.0.A.7.120.
The new update of 31 august (2.0.11608) seems to have solved the problem, it work for me !

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