I had been having problems getting 4G at home and just noticed that if I turn off WiFi, 4G pops right up and as soon as I re-enable WiFi (which connects to my home network) 4G disconnects. Has anyone seen this behavior? When you think about it, it makes perfect sense, and since both are enabled to connect when the other one isn't, the flip-flop is automatic. But it surprised me.
its probably because sprints 4G is based on WIFI. or it just cuts off 4G cus you dont need it anymore
I believe it works the same way as WiFi and EVDO works on older phones. When you turn on WiFi it will use that as your data connection instead of EVDO regardless if it is a crappy WiFi connection.
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Sent via the Sprint HTC EVO
Yeah, it's actually pretty cool, but if you don't know about it, it gets frustrating. I called Sprint customer service and he had me go through the battery out/in routine and go outside and try, etc. So maybe they don't know about it either!
But it makes sense for Sprint, since their data plan is unlimited and they want to avoid network overloading (are you listening AT&T? LOL). The only thing you miss on WiFi are location-based sevices that rely on GPS (navigation, some weather products, etc.).
dkdontforget said:
its probably because sprints 4G is based on WIFI. or it just cuts off 4G cus you dont need it anymore
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Click to collapse
WiFi and 802.16e aren't all that similar. LOTS of differences between the protocols.
Maybe there's some isolation problems on your device as Sprint is using their 2.5 GHz spectrum holdings for their 4G network.
4g network and 3g network both will shut off when enabling wifi. Why have 2 forms of data going at the same time? Its not gunna use both to double your speeds.
You wont lose any GPS features. Turn on wifi and load up Google Maps, it will find your location exact.
When making calls and sending text it uses 1x so you will still receive everything except for MMS. Maybe they fixed it to where you can receive them even when on wifi with the Evo, not 100% sure.
4g and WiFi are both data only connections. You don't need two data connections simultaneously so it is smart enough to auto disable one to save battery. It would also cause routing problems.
Every phone does this LOL When you switch on Wifi they turn off 2g,3g,4g etc because you can't use 2 data connections at the same time.
I'm curious why you would want 4g and wifi on at the same time?
I thought this was pretty common knowledge (on any Android phone)... And I also thought it was done for battery conservation reasons as much as anything else. WiFi's a simpler point to point connection and from what I understand it sucks less power than 3G or 4G which is constantly checking for additional cell towers in case you've moved, etc.
If you're at home or at work w/a stable WiFi connection you should be able to preserve more battery power by using it, within the settings you can even set it so the phone doesn't revert to 3G when it goes to sleep (the default setting IIRC), otherwise it does this and only jumps back to WiFi when you wake it ('till you're out of range anyway).
I agree with all the comments. And if the Sprint Customer Service guys had said, "Hey, you idiot...it's supposed to do that," then I wouldn't have posted. But the fact that he was as stumped as I was prompted me to post (we all know that Sprint gets all it's info from reading these forums...LOL).
My wife and I live up in the foothills of Colorado where there are no Sprint cell towers. There is one cell tower which our Sprint S7 edges can barely pick up that comes and goes and indicates that we are roaming. For a few seconds our phones might see it but then it will go away for minutes, then it will come back only to go away again ... etc. In any event, it was necessary to use Wifi calling when we are at my home. Prior to the Nougat upgrade everything was fine. As soon as we walked into the house our S7 edges would connect, Wifi calling would activate and would be functional. After the Nougat update we have discovered that Wifi calling no longer works unless we can also see that one roaming cell tower. Then Wifi calling turns on, stays on and we can make/receive calls. I emphasize that this behavior occurs with both our phones.
This problem makes all the Sprint stores basically useless. Since they are located where there are towers, Wifi calling works as expected. As a result Sprint has been absolutely no help. I am wondering if anybody else has had problems with Sprint Wifi calling when unable to see a cell tower? If so could you work around the problem? I am open to suggestions. I consider this a bug in the Spring S7 edge firmware.
BTW, I know that when I can make a call, Wifi calling is used because the pop-up "Congratulations you just made a Wifi call" appears. I purposedly have not turned that off to be sure I am not using that one roaming tower. What is interesting is that I only need to be able to see the "R" by the triangle showing cell tower strength (don't need any bars) and then the Wifi calling icon will turn on. At that point I can make a phone call and even if I lose the connection to that one cell tower (i.e. the "R" disappears) the Wifi call will remain active. I can go anywhere in my house and not drop the call. But once I hang up, the Wifi calling icon will gray out with a slash through it, the phone will indicate that there is no network and the phone can only make emergency calls.
If I cannot get a fix to this problem then I might just have to go back to the last Marshmallow firmware and block the update if possible.
just for the hell of it to check, I turned on airplane mode and left it for 5 mins, leaving it on turned wifi on, and wifi calling connected within a few seconds of wifi connecting. I am on the nougat update. I have absolutely no cell signal as that is turned off. I am able to make calls without a problem.
Reboot your phone into recovery and clear cache and try again.
also, you may want to check and make sure "smart switch" is turned off. it's under the connections > wifi > advanced > smart network switch. I haven't tested it, but in theory it might demand you be connected to a cellular network to work and be causing your problem.
nosympathy said:
just for the hell of it to check, I turned on airplane mode and left it for 5 mins, leaving it on turned wifi on, and wifi calling connected within a few seconds of wifi connecting. I am on the nougat update. I have absolutely no cell signal as that is turned off. I am able to make calls without a problem.
Reboot your phone into recovery and clear cache and try again.
also, you may want to check and make sure "smart switch" is turned off. it's under the connections > wifi > advanced > smart network switch. I haven't tested it, but in theory it might demand you be connected to a cellular network to work and be causing your problem.
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Click to collapse
Thanks for the suggestions. I tried several things. First I verified that I already had "smart switch" turned off. So I went ahead and turned it back on... no love with that feature either turned on or off. Second, I rebooted as you suggested into recovery and cleared the cache. That also did not fix the problem. Third I tried the same experiment as you and turned on airplane mode. I waited a bit (maybe not the same 5 minutes) and then turned on the Wifi and Wifi calling. Again no love. I even tried to make a call and the phone told me I had to turn off airplane mode. For whatever reason Wifi calling will only activate when the phone can see that one tower and starts roaming. At least I can use your experiment to demonstrate the problem at a Sprint store. I might just try using Odin to flash nougat and start clean and see if I cannot get this to work that way. I really don't want to go back to using the Airave although that was pretty reliable for me.
Paul Ganci said:
Thanks for the suggestions. I tried several things. First I verified that I already had "smart switch" turned off. So I went ahead and turned it back on... no love with that feature either turned on or off. Second, I rebooted as you suggested into recovery and cleared the cache. That also did not fix the problem. Third I tried the same experiment as you and turned on airplane mode. I waited a bit (maybe not the same 5 minutes) and then turned on the Wifi and Wifi calling. Again no love. I even tried to make a call and the phone told me I had to turn off airplane mode. For whatever reason Wifi calling will only activate when the phone can see that one tower and starts roaming. At least I can use your experiment to demonstrate the problem at a Sprint store. I might just try using Odin to flash nougat and start clean and see if I cannot get this to work that way. I really don't want to go back to using the Airave although that was pretty reliable for me.
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Click to collapse
So question is, if you go somewhere with signal and wifi you can connect too, turn on airplane mode, leave it on and turn wifi on, does wifi calling work. If not then for sure a reset is in order.
If it does work, then that just tells me the phone isn't really turning everything off with airplane mode on (which is lame) and sprint just goofed up the nougat update and you are the extremely small % that falls victim.
I haven't been able to get WiFi calling to work on my Edge since new. UNTIL I upgraded to Nougat. Now it seems to be working fine. Go figure.
nosympathy said:
So question is, if you go somewhere with signal and wifi you can connect too, turn on airplane mode, leave it on and turn wifi on, does wifi calling work. If not then for sure a reset is in order.
If it does work, then that just tells me the phone isn't really turning everything off with airplane mode on (which is lame) and sprint just goofed up the nougat update and you are the extremely small % that falls victim.
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Click to collapse
Okay some interesting data. I did exactly this experiment this morning. I drove into my office, connected up to the office WiFi and placed my phone into airplane mode. I then turned on WiFi and WiFi calling. Voila I could make a WiFi call!
However I did not stop there. One of the keys to all this is that the one tower happens to cause "roaming" if my phone was lucky enough to connect to it. So for grins I changed the network mode from automatic to LTE/CDMA (Sprint & Verizon are CDMA). When I was back at the house guess what... WiFi calling now works. Interestingly the phone is in "searching for service" mode which implies that the one cell tower seen from my house is either AT&T or T-Mobile which use GSM. By turning off automatic mode everything worked.
It is kind of a bummer but what seems to fix the issue is to choose Connections->Mobile networks->Network mode->LTE/CDMA. Each time a switch is made from Connections->Mobile networks->Network mode->Automatic back to Connections->Mobile networks->Network mode->LTE/CDMA, etc. the phone has to be rebooted. Unfortunately while traveling in a car Automatic mode is desired and at the house LTE/CDMA is best. Switching back and forth will be a PITA because of the reboot but at least I don't have to go back to the Airave.
I tried to explain this to the Sprint rep. on the phone this evening but he did not understand. Over the weekend I might try a clean install via Odin and see if that improves things. I hate doing that because it takes a fair amount of time to put the phone apps back together. I also have my doubts it will fix anything. IMO something broke with the Nougat upgrade and nothing I do will fix it. And as you point out, I am in that very tiny percentage of people who might actually experience an issue.
Paul Ganci said:
Okay some interesting data. I did exactly this experiment this morning. I drove into my office, connected up to the office WiFi and placed my phone into airplane mode. I then turned on WiFi and WiFi calling. Voila I could make a WiFi call!
However I did not stop there. One of the keys to all this is that the one tower happens to cause "roaming" if my phone was lucky enough to connect to it. So for grins I changed the network mode from automatic to LTE/CDMA (Sprint & Verizon are CDMA). When I was back at the house guess what... WiFi calling now works. Interestingly the phone is in "searching for service" mode which implies that the one cell tower seen from my house is either AT&T or T-Mobile which use GSM. By turning off automatic mode everything worked.
It is kind of a bummer but what seems to fix the issue is to choose Connections->Mobile networks->Network mode->LTE/CDMA. Each time a switch is made from Connections->Mobile networks->Network mode->Automatic back to Connections->Mobile networks->Network mode->LTE/CDMA, etc. the phone has to be rebooted. Unfortunately while traveling in a car Automatic mode is desired and at the house LTE/CDMA is best. Switching back and forth will be a PITA because of the reboot but at least I don't have to go back to the Airave.
I tried to explain this to the Sprint rep. on the phone this evening but he did not understand. Over the weekend I might try a clean install via Odin and see if that improves things. I hate doing that because it takes a fair amount of time to put the phone apps back together. I also have my doubts it will fix anything. IMO something broke with the Nougat upgrade and nothing I do will fix it. And as you point out, I am in that very tiny percentage of people who might actually experience an issue.
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Just out of curiosity have you tried turning your roaming off? Or adjust the settings to not connect?
Sent from Uranus, the only planet with a ring on the inside
izzibew26 said:
Just out of curiosity have you tried turning your roaming off? Or adjust the settings to not connect?
Sent from Uranus, the only planet with a ring on the inside
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Click to collapse
Thanks for the idea.
So while my wife and I were having lunch in town this afternoon, I took our phones and toggled LTE/CDMA and Automatic modes. When we arrived at the house with the phones in Automatic mode WiFi calling worked. I think as long as the phones do not roam and connect to that GSM cell tower, WiFi calling seems to work. So I put both our phones into Home only mode (Settings->Connections->Mobile networks->Data roaming->Roaming network->Home only). So far so good. Both our phones have had WiFi calling activated now for several hours so I think the strategy works. Turning roaming on and off is not as painful as changing the network mode. Still the Nougat behavior is very different, I dare say, broken from Marshmallow behavior.
Paul Ganci said:
Thanks for the idea.
So while my wife and I were having lunch in town this afternoon, I took our phones and toggled LTE/CDMA and Automatic modes. When we arrived at the house with the phones in Automatic mode WiFi calling worked. I think as long as the phones do not roam and connect to that GSM cell tower, WiFi calling seems to work. So I put both our phones into Home only mode (Settings->Connections->Mobile networks->Data roaming->Roaming network->Home only). So far so good. Both our phones have had WiFi calling activated now for several hours so I think the strategy works. Turning roaming on and off is not as painful as changing the network mode. Still the Nougat behavior is very different, I dare say, broken from Marshmallow behavior.
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Click to collapse
It's weird and I would bet money something they accidentally broke and such odd and perfect conditions have to be met to make it present itself, they probably had no idea. The sad thing is, this bug probably affects so few people, and most will probably not be tech people and will just get frustrated and switch carriers, and so the bug probably won't ever get fixed, except by accident possibly.
On a side note have you tried changing your location settings to GPS only. If you have it set for a method that looks for towers that might be the issue right there. GPS-LOCATING METHOD-DEVICE ONLY.
Sent from Uranus, the only planet with a ring on the inside
Greyed out apn settings
Need help I rooted my s7 edge sm-g935p sprint it is updated to the latest update and I have my msl code but can not access my apn settings they are greyed out even if I dial data and try to access it that way please help
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izzibew26 said:
Wrong thread. Right section, wrong thread. There are 2 ways. I'm assuming you're attempting hotspot bypass
Sent from Uranus, the only planet with a ring on the inside
Click to expand...
Click to collapse
Sorry about that can you hook me up with the thread
YES I am trying to bypass have wifi sharing app but tends to make the rooted phone lag
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I just tried the experiment. That did not work and in fact broke WiFi calling. So far the only solution is to toggle the LTE/CDMA and Automatic network modes where there is a Sprint tower preferably and then turn off roaming as I drive up to the house. Then WiFi calling works without issue. Nice thought though.
Sent from my SM-G935P using XDA-Developers Legacy app
Paul Ganci said:
I just tried the experiment. That did not work and in fact broke WiFi calling. So far the only solution is to toggle the LTE/CDMA and Automatic network modes where there is a Sprint tower preferably and then turn off roaming as I drive up to the house. Then WiFi calling works without issue. Nice thought though.
Sent from my SM-G935P using XDA-Developers Legacy app
Click to expand...
Click to collapse
Okay so things get even worse. Today I drove up to the house with roaming turned off and network mode automatic. After parking the car and walking to the end of the driveway to retrieve my garabage can, not only did WiFi calling fail to activate but I could not turn roaming back on. The Settings->Connections->Mobile networks->Data roaming->Roaming network menu is greyed out. IMO, Sprint has hosed up their edition of Nougat. So I will be left with a brick as a phone while I am up here at 8400' at my house. I am quite pissed.
FWIW, what I think happened is I walked to the end of my driveway and lost my WiFi connection. That caused WiFi calling to shut off and now it will not turn back on. At least if I could get roaming turned back on I could try and connect up to that one lonely GSM tower to possibly fix this issue. But I cannot even do that because the Roaming network menu is greyed out. I am going to have to drive into town just to fix this problem. Ugh!
Paul Ganci said:
Okay so things get even worse. Today I drove up to the house with roaming turned off and network mode automatic. After parking the car and walking to the end of the driveway to retrieve my garabage can, not only did WiFi calling fail to activate but I could not turn roaming back on. The Settings->Connections->Mobile networks->Data roaming->Roaming network menu is greyed out. IMO, Sprint has hosed up their edition of Nougat. So I will be left with a brick as a phone while I am up here at 8400' at my house. I am quite pissed.
FWIW, what I think happened is I walked to the end of my driveway and lost my WiFi connection. That caused WiFi calling to shut off and now it will not turn back on. At least if I could get roaming turned back on I could try and connect up to that one lonely GSM tower to possibly fix this issue. But I cannot even do that because the Roaming network menu is greyed out. I am going to have to drive into town just to fix this problem. Ugh!
Click to expand...
Click to collapse
try ##72786# in your dialer
Paul Ganci said:
Okay so things get even worse. Today I drove up to the house with roaming turned off and network mode automatic. After parking the car and walking to the end of the driveway to retrieve my garabage can, not only did WiFi calling fail to activate but I could not turn roaming back on. The Settings->Connections->Mobile networks->Data roaming->Roaming network menu is greyed out. IMO, Sprint has hosed up their edition of Nougat. So I will be left with a brick as a phone while I am up here at 8400' at my house. I am quite pissed.
FWIW, what I think happened is I walked to the end of my driveway and lost my WiFi connection. That caused WiFi calling to shut off and now it will not turn back on. At least if I could get roaming turned back on I could try and connect up to that one lonely GSM tower to possibly fix this issue. But I cannot even do that because the Roaming network menu is greyed out. I am going to have to drive into town just to fix this problem. Ugh!
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Click to collapse
Found the fix... Updated the PRL & Profile. I guess the phone lost its mind and could not find it once the WiFi was dropped.
Many retail mobiles have "Wifi Calling" function but not any menu entry to enable , The APP can check the hidden function and enable it if can use.
https://play.google.com/store/apps/details?id=com.widget7.wifi.calling
Since I got the S8 and enabled wifi calling I've noticed some issues...
Half the time I look at the wifi icon the WiFi calling circle isn't there. No matter if I'm on my 5ghz or 2.4ghz wifi. Same at work or any other wifi. It seems to come and go. Sometimes resulting in messages taking forever to send because it's trying to send over WiFi but it's randomly dropped wifi calling.
I had the same problem on my att S7, so it's not just this phone...
HOWEVER, my TMobile S7E will kick wifi calling on the second I connect to WiFi and will STAY on the entire time I'm on it. I could even turn on airplane mode, then Wi-Fi while I'm at work and not worry about missing anything at all. If I do the same with my att S8, I get flooded with texts I didn't get when I turn airplane mode off and reconnect to cellular.
Anyone else notice the wifi calling is flaky??
Wifi calling works well on my device may be its isp problem
joe3681 said:
Since I got the S8 and enabled wifi calling I've noticed some issues...
Half the time I look at the wifi icon the WiFi calling circle isn't there. No matter if I'm on my 5ghz or 2.4ghz wifi. Same at work or any other wifi. It seems to come and go. Sometimes resulting in messages taking forever to send because it's trying to send over WiFi but it's randomly dropped wifi calling.
I had the same problem on my att S7, so it's not just this phone...
HOWEVER, my TMobile S7E will kick wifi calling on the second I connect to WiFi and will STAY on the entire time I'm on it. I could even turn on airplane mode, then Wi-Fi while I'm at work and not worry about missing anything at all. If I do the same with my att S8, I get flooded with texts I didn't get when I turn airplane mode off and reconnect to cellular.
Anyone else notice the wifi calling is flaky??
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Click to collapse
Again, TMobile works on ANY wifi. Any att phone I use it comes and goes or doesn't work at all.
joe3681 said:
Again, TMobile works on ANY wifi. Any att phone I use it comes and goes or doesn't work at all.
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My s8+ and s7e and note 5 WiFi are working fine on any WiFi network. No problem at all. Maybe you got problem with hardware.
On Edge of Galaxy
It only works when the signal reception is poor and turns off automatically when the signal is good.
fookxixi said:
It only works when the signal reception is poor and turns off automatically when the signal is good.
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This is indeed how it works on AT&T and it works a treat. Hand over even works very well when going from inside a building to outside with cell signal.
Except when you don't realize a message didn't send because it doesn't know how to send it or when you turn WiFi off and get a bunch of texts you should've received hours before.
joe3681 said:
Except when you don't realize a message didn't send because it doesn't know how to send it or when you turn WiFi off and get a bunch of texts you should've received hours before.
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Click to collapse
I have not experienced this, sorry.
I am having the problem too.
Maybe enable aggressive handoff in Dev options?
Hey all so I just got the 6t and I use Verizon and noticed that there is no option for WiFi calling. I guess after searching around Verizon needs to enable it? But I'm just confused as to what needs to be done to allow users to use it.
It's a big deal for me because the reception in my house is bad. I have thick walls (wooden log cabin). On past phones my phone's would drop lte to 3g then back a lot and only way around this was to use wifi calling.
To hold me over I just dumped 200 bucks on a lte externder from Verizon (femto cell) but I thought I would ask what needs to happen for Verizon users to get wifi calling and if it would ever come down the road
I would love to know the same info for AT&T
I tried all the modules and tricks to get it working and never could. I had all settings enabled in the hidden menus and by all appearances it should have worked but it never did. I ended up returning the phone because I don't have a good LTE signal at work or my house. Loved the phone otherwise but not getting texts and phone calls was a no go.