As the title says I get emergency calls only when trying to connect to the mobile network. I tried taking my SIM out and putting it back in to no avail. How can I get this to work?
Please help I need my phone tomorrow, thanks.
Seems like no activation or bad SIM/EFS . What all have you done to your phone?
First thing first are you sure the model of the phone you got is compatible with your network?
Also is this a new issue or the phone hadn't worked from the start
Sent using LG D802 on Bell Canada...
Like a Baws!
Similar Problem
I have an lg vs980 and I was using it with H2O wireless and later I changed to Simple Mobile. I'm living in Puerto Rico. The phone was working all right and, suddenly, one day it was always displaying 'emergency calls only'.
I did factory reset, then I reflashed stock lollipop and it was like nothing happened, keeps displaying 'emergency calls only'.
Then I found this post http://forum.xda-developers.com/show....php?t=2394689 and applied the patch but didn't seem to resolve the problem.
As a last resort I tried flashing cm 12.1 and before first boot applied the patch from the cited thread but no result, keeps displaying 'emergency calls only'.
Has anyone found a solution to this problem?
Hi all,
This is my case with the hope of getting any help or lead in order to solve my problem:
After a long research I bought an brand new LG D800 already sim unlocked in the US and brought it to my country (Costa Rica). I made sure the frequencies supported by the D800 are the ones used in my country. In fact 2 years ago I bought another phone that uses same frequencies and had had no problems ever.
As soon as getting in my country I placed the SIM card I'm using in my current phone into the G2 and it recognized the signal and connected to the operators network. I started to make and receive calls almost immediately, and also SMS' without issues. So I started to migrate all my data from the current phone into the G2. I used Titanium Backup for this, so I rooted first the phone using the guide I found here, and basically what I did is installed the apps from Google Play and then restored data using Titanium.
After the second day of use suddenly I found out that I wasn't able to make or receive calls since the phone lost connection to the operators network only allowing emergency calls but the signal bars were full (see scren capture). Sometimes when restarting the phone I get "Phone not allowed MM6" message just after the phone tries to connect to the operators network.
Went to the phone company offices and they tried to help me and made some simple tests, without changing anything inside, such as checking Android's network configurations, checking in their system to verify the IMEI wasn't blocked or reported (the IMEI is clean), also checked the sim configuration and after more than 45 minutes they were not able to find anything wrong in their system or with the phone itself. They also made a final test taking a working sim and put it into the G2 and gatting same emergency calls mode, and took my sim from the G2 and put it in another phone and that phone was able to make and receive calls. So they concluded that the phone has a "built-in" configuration or damage that impedes the phone to connect to the network. They finally suggested to ask the seller to apply the waranty, which is not a viable option since I'm not in the US anymore. This G2 is using the stock ROM (see screen captured).
I've been in close contact with the seller, and he had shown interest in this case but unfortunately hasn't been able to provide much support or help to solve the issue. He reports that he has contacted other buyers of this same phone, also sim unlocked by him, and they all are using their G2s normally. Didn't provide where their locations are tough.
My own conclusions here are that the G2 IMEI is not blocked by the phone company, that there is some kind of fault in the phone that when trying to connect to the network, the network doesn't "like" and rejects connection, althought it worked at the begining, and I'm not able to determine if the fault is software or it's in the hardware of the phone.
So I'm trying to understand what my options are at this moment:
Try to return the phone to the seller, or ask an LG representative in my country to change the unit. Which seems to be very difficult.
Reflash the unit with a stock ROM and reestablish the warranty. But being unsure if this will solve the issue.
Reflash the unit with a new ROM and loose the warranty, and again, being unsure the issue will be solved.
I'm really frustrated and at this moment and have no idea on what to do.
Any ideas or insight will be appreciated.
Thanks.
NOTE: I reinitialized the unit and lost any signal (see screenshots) but received update notifications from Google Play and was able to upload the screenshots into my Dropbox although no signal is shown in the status bar and no WiFi connection is established, only data connection thru APN (I Assume).
Go into status, what's IMEI say?
Sounds like EFS issues. I take it you didn't back it up after setting up on carrier and flashing?
Of so, you have some manual work to do with diag mode and a couple apps via pc.
Hi Steamer;
Under status I see 3 items:
1) Phone Number: shows"Unknown".
2) IMEI: shows the number printed on the box, on a sticker on phone's back.
3) IMEI SV: shows"03".
Where can I learn more about EFS issues? Are there tutorials?
As you say I haven't done any backup thing.
Sent from my LG-D800 using xda app-developers app
Steamer86 said:
Go into status, what's IMEI say?
Sounds like EFS issues. I take it you didn't back it up after setting up on carrier and flashing?
Of so, you have some manual work to do with diag mode and a couple apps via pc.
Click to expand...
Click to collapse
Hi again Steamer:
After reading quite a bit about EFS issues now I understand much better what you meant with your post.
And as you said I didn't back up efs folder, I even didn't flash any ROM yet in the unit. The only thing I did was a 'hard reset' to the unit using the Power + Vol. Down method, after having several 'com.android.phone' errors due to backing up data from Titanium.
The phone went to factory state, I put the sim card and everything went back to normal again, meaning that I was able to make and receive calls. Like 4 hours later the phone went to emergency calls only mode, and from then on I'm not able to take it out of that mode.
So I wonder if the efs folder could corrupt after that factory reset. Is it possible?
Thanks again and any light is greatly appreciated.
It is not in its own partition on this device, but in system. A hard reset shouldn't have caused corruption, but it is not impossible. Your IMEI is intact then, that is good. From what you said about it working partially, your EFS is most likely fine as well. There is a thread here to get files with custom recovery zip file, or you can use adb commands to do it yourself. I don't have guides off hand, but Google is your friend, just specified this phone in searches. Try a new SIM. Sounds more like SIM /carrier issue now as you are out of "activation". That is why emergency is popped and unknown number. The SIM itself may and most likely is bad(or carrier has an issue with your account), in turn it can't communicate with the server causing non activation on network search. Priority to SIM.
franz_cr said:
Hi again Steamer:
After reading quite a bit about EFS issues now I understand much better what you meant with your post.
And as you said I didn't back up efs folder, I even didn't flash any ROM yet in the unit. The only thing I did was a 'hard reset' to the unit using the Power + Vol. Down method, after having several 'com.android.phone' errors due to backing up data from Titanium.
The phone went to factory state, I put the sim card and everything went back to normal again, meaning that I was able to make and receive calls. Like 4 hours later the phone went to emergency calls only mode, and from then on I'm not able to take it out of that mode.
So I wonder if the efs folder could corrupt after that factory reset. Is it possible?
Thanks again and any light is greatly appreciated.
Click to expand...
Click to collapse
Hi i have similar issue with my LG G4 H818P dual sim... after factory reset i often face emergency calls only issue despite full signals... sometimes i able to make and receive calls but most of the time despite my sim registered on network and i get full signals when someone tries to call me he get message as my cell is off.... really annoyed and i flashed latest rom v10e but same issue. Same sim when i use in note 3 then no issue what so ever
Sent from my SM-N9005 using XDA Free mobile app
I had the same issues. Bought in Us using now in India. Go to settings..tethering&networks.. mobile networks... international data roaming and select standard data. Switch off and switch on your phone .
This will happen when you use, internet over gsm. If you disable internet or if your phone loses signal while switching between edge and 3g/4g data, this is tend to happen.
Similar Problem
I have an lg vs980 and I was using it with H2O wireless and later I changed to Simple Mobile. I'm living in Puerto Rico. The phone was working all right and, suddenly, one day it was always displaying 'emergency calls only'.
I did factory reset, then I reflashed stock lollipop and it was like nothing happened, keeps displaying 'emergency calls only'.
Then I found this post http://forum.xda-developers.com/show....php?t=2394689 and applied the patch but didn't seem to resolve the problem.
As a last resort I tried flashing cm 12.1 and before first boot applied the patch from the cited thread but no result, keeps displaying 'emergency calls only'.
Has anyone found a solution to this problem?
Members,
I've never been a fan of LG and the issues that I'm getting into with G2 seems to be never ending.
The most nerving one is this:
Complete factory reset and use phone for 10-15hrs
Then calls would automatically start getting rejected
Quiet Mode is switched off, Block Incoming Calls is disabled
Call Reject is Turned off
Still when the number is called, the phone's display would come up, but there won't be any notification. The call would get rejected after 1 ring.
No 3rd party application is installed, heck, even Google account is not configured.
Anyone in the same boat or any advise to solve this?
Tx
I am also facing the same issue. I am completely stock, rooted.
Problem Solution?
I am also having the issue. Did you find the solution?
Same problem here
After first unlock LG LS980, it shows vodafone network and all working fine. But Data Connection was not running. After then doing some tweaks and installing some patches and resetting and adding VPN, etc.. It shows Data Connection. Now Data Connection is working perfectly but all incoming calls are rejected automtically.
Have you found any solution?
If any one can help then would appreciate a lot..
Thanks.
Same probelm
I have an LG G2 D802 32GB from Germany. Installed custom ROM and then flashed to the stock ROM. Then I found out that there is 10GB only. Tried your method and flashed by LG Mobile Support Tool to Android 5 from 4.4.2. Still 10 GB. I don't think that deleting 2 partitions (there was a post who fixed it by this) will be a good idea.
Hi
I was wondering if i can find help here as all other sources failed
I will try to describe problem as detailed as possible but I'm newb when it comes to android so please be understanding
I'm Samsung Galaxy S4 user, just stock model I9505 running Android 4.4.2.
Using WiFi phone is completely fine but when it comes to mobile data there comes the problem..
I can use internet, browse small websites or use hangouts/fb messanger but i it seems outgoing connection is slow or none.
It happens at random and can last for 1 or more hours.
When i take seedtest, download is fine at 4Mbps but when it gets to upload app stops until <force close>.
Something is wrong with outgoping bandwith.. Ive tried to set up APN manually, restart, clear cache etc nothing works.
Ive been on the phone with operator and they said its all fine on their end.
I'm on unlimited Tmobile 3g tariff.
Anyone faced similar problem or knows how to solve it?
i appreciate any help
Hey guys,
I've had troubles with the disconnected SIM card reboot issue for a while, but it just came back hard, so I figured I may as well try upgrading the modem.
I upgraded to the newest rogers modem (I337MVKUFNI2) and I am having issues where I only recieve certain texts, but have LTE and can send them fine. When I go into about settings my mobile network state is "disconnected" and sometimes goes back to connected even though I seem to have reception. Now, I think I probably was also not recieving texts for the past ~2 days. I'm currently on 4.4.4 SlimKat.
Anyone experience something similar? Really not sure what to do to fix this.
Thanks
edit- Also, is there a chance this is hardware related?