Database Users

how many people on this having problems with freezing on mojo

Starting this thread to see how many people are having freezing problems with mojo even if ur not and please put say if ur rooted or not and what version and firmware ur using thank you

Have freezing firmware 0202 root mmm 3

rickyd1982 said:
Have freezing firmware 0202 root mmm 3
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Me also, was using Firmware 0202 and he was Rooted.

Rooted. Latest firmware. I've only had freezing when playing The Walking Dead. I have not experienced it with anything else yet. I use MOJO for 1080 movies, streaming, playing android games and emulation, surfing etc. without any issues with those.

I got bad freezing yesterday tried different things fans and stuff was getting freezing while streaming on XBMC and downloading from the play store so today I decided to have no fans disconnected the Ethernet cable just used WiFi been streaming all day and have downloaded big games from the play store and it hasn't crashed yet

rickyd1982 said:
I got bad freezing yesterday tried different things fans and stuff was getting freezing while streaming on XBMC and downloading from the play store so today I decided to have no fans disconnected the Ethernet cable just used WiFi been streaming all day and have downloaded big games from the play store and it hasn't crashed yet
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I heard about this mounts ago, so why have Mad Catz not fixed this BIG problem yet with a Firmware update???
I think because it's a hardware problem, why else would they not fix that problem with a Firmware?

Rooted latest firmware.
My mojo also locks up while playing Walking Dead and pauses/freezes while downloading from play/app store!
Wifi seemed better for a while but eventually got pauses/freezing on wifi as well.
I have had a support ticket open with Mad Catz for a while now and so far they are blaming it on software
and keep asking me to reset/clear data.
I have asked for a replacement unit to prove it is not hardware but have had no response!

I have two Mojo units and have never experienced any type of freezing issue such as you gentleman (or gentlewoman) speak of. Perhaps you received a bad batch?

So I have recently been experiencing more freezing. First only noticed it when I played Walking Dead as stated above. After a couple of episodes of freezing on that game I just uninstalled it and moved on. More recently after using the MOJO for streaming shows from apps I've been getting the freezing and it will make a humming noise when it freezes. I have noticed this both on a wired connection and wireless. I've also experienced the screen going black while playing a video, but you can still hear the audio. This requires exiting to the home screen and going back into the app and starting the video again from where it left off. Ticket submitted today. I like my MOJO, but this is not acceptable.

Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go

I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!

rickyd1982 said:
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
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I have the lead out and have still had the freezing. Everything works great on my Wi-Fi right up until a freezing episode occurs during streaming.
JulianH said:
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
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I also thought it may have been the GMD Auto hide so I uninstalled it and installed "fullscreen". I have had freezing with fullscreen installed as well. It seems to happen randomly during streaming. I'm going to keep testing things out and will probably try The Walking Dead again. I may try a factory reset at some point after I finish playing GTA III if it's still occurring That game has run perfectly though.

JulianH said:
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
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Another app that requires root and does modification to the default user interface. Guys, be careful regarding apps that require root access. If the mojo is not on the supported list for any of these types of apps that actually modify the interface, I would say to proceed with caution. Root is a powerful thing.

rickyd1982 said:
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
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Agreed my wifi is dead locks webpages if it's on with ethernet in,i guess it's a conflict of the m.o.j.o probably saying wifi ethernet wifi ethernet wifi ethernet forever and can't decide so just [email protected] up in a timeout (hangs).Not tried on wifi only yet though must have a go at that,possibly could be the update messed the wifi up on root or on both none root and rooted devices?

I haven't had any recent freezing issues during streaming. I have gone back to ethernet with wifi turned off and seems to be doing ok. I unplug the unit every couple of days.
I have one really weird issue. It only occurs when streaming video, such as from HBOGO, never when playing games. I will be watching and the video will go black. There is still volume, but no video. Hitting the volume button on my tv remote brings the video back immediately. I only found out the fix by trial and error as the MOJO controller won't bring back the video, only the TV remote. Anyone have any ideas what might be causing this? HDMI issue? It happens randomly and will happen multiple times during a show. Sometimes within a few minutes of starting a show, other times it takes a bit before it will do it.

no more freezing
Just like to report that I have now been going a few weeks now and have had no freezing what soever since I stopped using Ethernet really glad now I didn't send mine of working like a charm

christoph80 said:
I haven't had any recent freezing issues during streaming. I have gone back to ethernet with wifi turned off and seems to be doing ok. I unplug the unit every couple of days.
I have one really weird issue. It only occurs when streaming video, such as from HBOGO, never when playing games. I will be watching and the video will go black. There is still volume, but no video. Hitting the volume button on my tv remote brings the video back immediately. I only found out the fix by trial and error as the MOJO controller won't bring back the video, only the TV remote. Anyone have any ideas what might be causing this? HDMI issue? It happens randomly and will happen multiple times during a show. Sometimes within a few minutes of starting a show, other times it takes a bit before it will do it.
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Your not using a mouse by any chance?Or leaving the mouse cursor on the top black area of the screen,as on my unit if i leave the mouse cursor on the top bar from time to time i get intermitent flickering (black screen/normal screen) or the screen just goes solid black.So i just place the cursor anywhere but when i am using the unit and it does not happen then.

PHYSC-1 said:
Your not using a mouse by any chance?Or leaving the mouse cursor on the top black area of the screen,as on my unit ifi leave the mouse cursor on the top bar from time to time i get intermitent flickering (black screen/normal screen) or the screen just goes solid black.So i just place the cursor anywhere but when i am using the unit and it does not happen then.
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Yeah, I get that too, only on at the top and it's only a few pixels (hoz lines), just blanks out the display.
not sure what's going on there, just figured it's the TV which has overscan issues anyway.

gwaldo said:
Yeah, I get that too, only on at the top and it's only a few pixels (hoz lines), just blanks out the display.
not sure what's going on there, just figured it's the TV which has overscan issues anyway.
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Mine went black screen and had to take it back,got a refund now.I am looking at the xiaomi mipad but don't have a clue how much they are or when or if they get released in the uk? Wondering if anyone knows if android possible to install on a jetson tk1 deveoper board as well as maplin have them listed but none in stock?
I'm back to my ouya again i bricked it the other night and spent 48hrs fixing it i wrote a tutorial for people in the same boat now in the ouya help forum here took me ages.I want cynogenmod on it but don't have a laymans guide to do it,bet yu don't know of one do you?

Too bad about your mojo.
PHYSC-1 said:
I want cynogenmod on it but don't have a laymans guide to do it,bet yu don't know of one do you?
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No sorry, I don't have an ouya.
Re the jetson tk1 deveoper board, I don't see why it can't run android, I'm sure someone will have a androind rom for it.

Backdrop Not Activating Automatically

Has anyone else had an issue where the backdrop refuses to kick in automatically after the preset time? It simply won't activate for me on its own (neither daydream nor color works). If I manually start it from the settings menu it will launch. I've tried rebooting the device and it still won't work. Any ideas?
UPDATE: I've been doing some troubleshooting, and after uninstalling Plex and rebooting, backdrop starting working again. I then installed Plex again, and it briefly worked, but then stopped.....so I'm wondering if Plex is causing the issue. I suppose the next step is to leave Plex uninstalled for a while and see what happens.

I have the same problem. What happens is the screen just goes black when it is supposed to go on. Like you I can run it manually through the settings. I don't even have Plex installed so I have no idea why it stopped working. I can't understand how there is no simple way to restart the player too...
Based on my experiences so far, it appears that Google rushed this unfinished prototype out to the market. I have so many little problems and find that video playback is choppy at times. This thing needs some attention quickly.

arecad said:
I have the same problem. What happens is the screen just goes black when it is supposed to go on. Like you I can run it manually through the settings. I don't even have Plex installed so I have no idea why it stopped working. I can't understand how there is no simple way to restart the player too...
Based on my experiences so far, it appears that Google rushed this unfinished prototype out to the market. I have so many little problems and find that video playback is choppy at times. This thing needs some attention quickly.
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I agree. It definitely seems pretty buggy at this point.
So far, in my case though, it's been running much better since I uninstalled Plex. Also, I was having an issue with the microphone on the remote controller REALLY sucking. It would hardly ever work properly. It would regularly not pick up any of what I said or pick up only the first word or so. BUT, since uninstalling Plex, the microphone has been working perfectly. It's like night and day. I'm going to keep monitoring it, but it seems like Plex was definitely causing this problem for me in addition to my backdrop problem.
With all of that said, perhaps you installed a different app that's causing problems for you?

Audio and Video Won't Play?

Hi, ever since I got my G928T I've been having an extremely strange problem where video and audio will not play (regardless of source). This means nothing out of the speakers , and in the case of YouTube, the video being frozen on the first frame.
I've done a factory firmware reset through Kies, and am now rooted running the new custom kernel released a few days ago. I also converted /system, /data, and /cache to f2fs.
However, regardless of what I do, the problem persists.
The only way I've been able to do anything about this problem is by placing a phone call and then ending it. I have no idea why, but this will always fix the audio and sometimes the video for a short period of time.
Does anyone have any ideas as to why this is happening? The times when the phone call doesn't fix it are extremely annoying; I practically run my life on my phone and the inability to play media isn't a good thing.
Thanks!

A little more detail with the calling: every single time I want to play a different YouTube video, I have to open the dialer, place a call, and go back to YouTube for the video go begin playback.

Does anyone have any ideas? I'm still trying to find a solutuon!

I dont know i mean trying to find the answer does anyone know this plz give the answer ok

Furthermore, this issue isn't solely audio and video, it's every single sound throughout the OS (including keyboard clicks and tap sounds).
Very odd, I really don't know what to do :/

MAY HAVE FOUND A FIX!! I disabled AdaptSound and SoundAlive with Titanium Backup and I've yet to experience any issues.
This may be what we need!
Let me know if it works for you guys!
I also installed Viper4Audio, and used force enable for the super high audio quality driver.
EDIT: Does not seem to always work; instances of failure have still ocurred
They do, however, seem to be somewhat less frequent...
Good luck everyone!

So a bit more info: ever since installing Viper and disabling said apps via Titanium Backup, I find that most of the time I simply need to press the lock button when the song audio/video isn't working and that'll fix it. I have no idea why turning the screen off would make the phone to play the sound, but that's where I'm at now..

Bluetooth audio "stutter" on wake/unlock?

Recently picked up the 6P (still stock on lastest FW) and have only one issue with it.
When I am steaming audio over bluetooth in my car (usually using Play Music), if I wakeup/unlock the device, the audio stutters/lags for a good 5-10 seconds before going back to normal. Once awake, dragging down the notifications menu can cause a similar effect though less pronounced. If I turn the screen back off, it goes back to normal instantly.
I don't have any other BT devices to test this on, but I've not had this issue with any other androids in my car. I also don't see any "lag" issues anywhere else. Before I unlock and root this thing, any ideas on how to fix it on the stock rom, or is a custom rom not likely to fix this either?
Appreciate it.

codeman05 said:
Recently picked up the 6P (still stock on lastest FW) and have only one issue with it.
When I am steaming audio over bluetooth in my car (usually using Play Music), if I wakeup/unlock the device, the audio stutters/lags for a good 5-10 seconds before going back to normal. Once awake, dragging down the notifications menu can cause a similar effect though less pronounced. If I turn the screen back off, it goes back to normal instantly.
I don't have any other BT devices to test this on, but I've not had this issue with any other androids in my car. I also don't see any "lag" issues anywhere else. Before I unlock and root this thing, any ideas on how to fix it on the stock rom, or is a custom rom not likely to fix this either?
Appreciate it.
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It's a problem at the source code. It's says it's been fixed on Developer N preview 3. So when N is released publicly it should be fixed. Or you can join the beta program. I have preview 3 running now and it's pretty solid. I don't use bluetooth audio though, so I can't say if it is indeed fixed. If you do try it be sure to enable OEM unlocking in Android dev settings just to be sure you can save your device should anything happen. Also check the list of supported apps so if any app you rely isn't supported you can decide from there.
Sent from my Nexus 6P using XDA-Developers mobile app

Gizmoe said:
It's a problem at the source code. It's says it's been fixed on Developer N preview 3. So when N is released publicly it should be fixed. Or you can join the beta program. I have preview 3 running now and it's pretty solid. I don't use bluetooth audio though, so I can't say if it is indeed fixed. If you do try it be sure to enable OEM unlocking in Android dev settings just to be sure you can save your device should anything happen. Also check the list of supported apps so if any app you rely isn't supported you can decide from there.
Sent from my Nexus 6P using XDA-Developers mobile app
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Gotcha, that's what I was afraid of. Will checkout the N Preview, thanks!

codeman05 said:
Recently picked up the 6P (still stock on lastest FW) and have only one issue with it.
When I am steaming audio over bluetooth in my car (usually using Play Music), if I wakeup/unlock the device, the audio stutters/lags for a good 5-10 seconds before going back to normal. Once awake, dragging down the notifications menu can cause a similar effect though less pronounced. If I turn the screen back off, it goes back to normal instantly.
I don't have any other BT devices to test this on, but I've not had this issue with any other androids in my car. I also don't see any "lag" issues anywhere else. Before I unlock and root this thing, any ideas on how to fix it on the stock rom, or is a custom rom not likely to fix this either?
Appreciate it.
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Click to collapse
Hey! I just found this post. I have had the same issue on my 6P since receiving it in November. I was stock until just a few days ago, now just running 6.0.1 and xposed. The issue fixed itself right after I wiped and rooted, but is now back. This is odd because booting my phone into safe mode didn't fix the issue, so I'm thinking it's not caused by a specific app, although I'm yet to try it.
Since you mentioned you don't use other bluetooth devices, this problem ONLY exists for me in my car audio, a 2015 Chevy Cruze.
If you don't mind me asking, what car are you driving?

Shocknoble said:
Hey! I just found this post. I have had the same issue on my 6P since receiving it in November. I was stock until just a few days ago, now just running 6.0.1 and xposed. The issue fixed itself right after I wiped and rooted, but is now back. This is odd because booting my phone into safe mode didn't fix the issue, so I'm thinking it's not caused by a specific app, although I'm yet to try it.
Since you mentioned you don't use other bluetooth devices, this problem ONLY exists for me in my car audio, a 2015 Chevy Cruze.
If you don't mind me asking, what car are you driving?
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I have the exact same problem with my 2015 Chevy Volt nav / stereo system. I never noticed this issue until I updated to the Android N release a few days ago. It always happens when I turn on the screen. I rooted and went back to Android M, but the issue is still there. I'm guessing that's because my phone now has the latest baseband and radios instead of the older ones that did not have this Bluetooth problem. If you guys come up with a fix let me know. I'm thinking of flashing the Android M radios to see if that's the problem since I'm now running a custom Android M based ROM anyway. I tested the phone with my wife's 2016 Mazda CX5 and it has none of this screen on stuttering garbage.
UPDATE: I went ahead rooted, installed Pure Nexus ROM (6.0.1-20160821), installed ElementalX-N6P-1.21 kernel, flashed bootloader-angler-angler-03.54.img and radio-angler-angler-03.61.img from angler-mtc20f-factory-d62de11e.tgz, and after all that the issue is still there! What a complete waste of time. What I'm guessing might be the problem is I switched to Sprint on July 2016. Before that I was on T-Mobile and I never had this screen on stuttering issue. It seems there might be some type of interference here and it's possible it is a hardware design flaw since Google has not been able to fix the issue for quite some time. As of now I've switched to my LG G5 phone which has no Bluetooth issues with my Chevy Volt. If I don't find a fix soon I'll probably sell the Nexus 6P and wait for the newer Nexus devices.

FWIW, I have the same issue with my 2014 Chevy Cruze and my HTC 10. Ran across this thread while hunting down a solution (unsuccessfully, this far).

macmanui said:
FWIW, I have the same issue with my 2014 Chevy Cruze and my HTC 10. Ran across this thread while hunting down a solution (unsuccessfully, this far).
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I figured out that if I uncheck Message Access for my Chevy Volt under my phone's Bluetooth settings, the screen on stuttering is fixed!! Everything works flawlessly with my wife's Mazda CX5 so it must be a Bluetooth compatibility issue. Check it out and see if that resolves your HTC 10 issue with your Chevy. Good luck!

I have found a somewhat reliable fix - PLEASE tell me it works for you all as well.
Hopefully we are all familiar with the problem: A Nexus 6P ( Or whatever is the issue for you) is paired with my 2015 Chevy Cruze that I use to stream audio while commuting. The audio is more or less fine until the screen turns off/I lock the phone. Once I unlock the phone or a notification wakes the screen up, the audio stutters over my car speakers until I turn the screen back off, or 6-8 seconds has passed. This doesn't happen with any other device I own when paired to my car, and my phone doesn't have the same issue when paired with any other bluetooth receiver. I am on a rooted but otherwise stock 6P running 7.0.
I do not use my car for messages, only music/podcasts and phonecalls. I went into the bluetooth settings while driving ( I do not recommend you do this while your car is in motion) and noticed the stuttering was consistent the entire time I had the menu open. This prompted me to assume it must have something to do with the phone making other bluetooth actions while connected to my car, that my car didn't like.
I clicked on the gear for settings next to my car in the bluetooth paired devices list, which pops up the menu that lets you change the name of the device, and what it is used for. My options are: 'Phone Audio', 'Media Audio', 'Contact Sharing', and 'Message Access'. I denied message access to my car the last time it prompted me, but the last two on the list were still checked. I unchecked both of them, reset my phone, and crossed my fingers.
It works. It freaking works. It's not 100% and if I flip the screen on and off over and over again it'll still get a little wonky, but I no longer cringe when I have to unlock my car in the phone.
Will the rest of you give this a shot and let me know if you have similar luck? Best wishes!
Josh
---------- Post added at 01:50 PM ---------- Previous post was at 01:46 PM ----------
mhajii210 said:
I figured out that if I uncheck Message Access for my Chevy Volt under my phone's Bluetooth settings, the screen on stuttering is fixed!! Everything works flawlessly with my wife's Mazda CX5 so it must be a Bluetooth compatibility issue. Check it out and see if that resolves your HTC 10 issue with your Chevy. Good luck!
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You're totally right. I discovered this on my own right about the same time you did apparently and I wanted to make sure it lasted before I made a post here. You deserve all the credit, I'm just so happy it's fixed. Now, I am curious if it'll still stutter a bit if you turn your screen on and off really quickly a few times?
---------- Post added at 01:50 PM ---------- Previous post was at 01:50 PM ----------
mhajii210 said:
I figured out that if I uncheck Message Access for my Chevy Volt under my phone's Bluetooth settings, the screen on stuttering is fixed!! Everything works flawlessly with my wife's Mazda CX5 so it must be a Bluetooth compatibility issue. Check it out and see if that resolves your HTC 10 issue with your Chevy. Good luck!
Click to expand...
Click to collapse
You're totally right. I discovered this on my own right about the same time you did apparently and I wanted to make sure it lasted before I made a post here. You deserve all the credit, I'm just so happy it's fixed. Now, I am curious if it'll still stutter a bit if you turn your screen on and off really quickly a few times?

Seems that GM vehicles are a common denominator too! I have the stuttering with my 6P int my Holden Cruze. Didn't have the issue with my old Nexus 6 and don't have the issue with the 6P when making calls over BT. I haven't listened to as great deal of music from the 6P over BT except in the car so can't really compare there.
It's interesting to read a comment that it was going to be fixed in M preview 3 but even now in Marshmallow release the issue is still there.

Hi, been suffering with a stutter in my Mercedes every 20mins with a 5X on 7.0. Again, seems a common problem with Mercs. I tried EVERYTHING to fix this for months, including full phone wipes and flashes.
I just fixed my issue entirely, not sure if it will work for you guys, but I believe it is an issue with the BT bandwidth that the car is able to cope with. I turned off Phone Book and SMS Message Access services and my issue is gone. I think the phone is maxing the bandwidth with A2DP and as soon as a sync is requested for phone book or message = the problem arises.

Pica_Man said:
Hi, been suffering with a stutter in my Mercedes every 20mins with a 5X on 7.0. Again, seems a common problem with Mercs. I tried EVERYTHING to fix this for months, including full phone wipes and flashes.
I just fixed my issue entirely, not sure if it will work for you guys, but I believe it is an issue with the BT bandwidth that the car is able to cope with. I turned off Phone Book and SMS Message Access services and my issue is gone. I think the phone is maxing the bandwidth with A2DP and as soon as a sync is requested for phone book or message = the problem arises.
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Interesting. It certainly does feel like a bandwidth issue. I have a Moto360 and has tried turning that off but hadn't thought of turning phone functions off. I don't really want to do that either but will try it to confirm.

I turned off phonebook and SMS but it made no difference to me at all.

I have noticed a Terrible shutter from my device when paired to a portable BT speaker. at times the only fix is to turn the speaker off then back on. it is horrid.

KODI 17 Krypton freezes upon closing a file/movie

Hey all.
Hoping to hear of anyone here has had this problem with the new KODI. I am using CM 12.1 on my MOJO, with all my media on a 2Tb external USB hard drive (Western Digital).
Krypton is a terrific update for the most part, but I am finding that it freezes when exiting a file. This appears to happen when actually watching a file all the way through to conclusion, as opposed to just having a brief flick through.
I'm not an expert with logs but I did have a look, and it seems there's possibly an issue with the controller (I'm using the stock CTRLR). It shows an error about /dev/input/js0. I'm wondering if this is something to do with how the controller goes to sleep when not active for long periods, and you have to press the middle button to wake it. But it always freezes when attempting to return to the KODI main screen after a file has played.
If you've had this please post up. Hoping to not have to register for the KODI forum. Thanks all.

Heh, not having much luck with this. Posted it up on the Kodi forums but no responses there either.
Is it just me experiencing this?

Think I've solved this. Posting up in case anyone has the same issue.
It looks like the Weather add on isn't working so well. Simply disabling the Weather widget has restored sanity to my MOJO! No freezes since disabling this. Hope it helps someone.