Help with SIM problem affecting the system - Galaxy Grand Prime Q&A, Help & Troubleshooting

please help, im using samsung galaxy grand prime 530H CXU kitkat 4.4.4
the problem is, whenever I change or remove my sim (any slot) will make my contact logs crashed and I cant fix it, the only way is to reset it. pls help me or is there any other way to fix it without factory reset the phone? thanks

xlighx said:
please help, im using samsung galaxy grand prime 530H CXU kitkat 4.4.4
the problem is, whenever I change or remove my sim (any slot) will make my contact logs crashed and I cant fix it, the only way is to reset it. pls help me or is there any other way to fix it without factory reset the phone? thanks
Click to expand...
Click to collapse
up

heeeeeeeelp

xlighx said:
heeeeeeeelp
Click to expand...
Click to collapse
anyone pls help?

reset your phone brother

mohamedbk said:
reset your phone brother
Click to expand...
Click to collapse
is there other way besides reset? :/ this only happens when I change sim. I dont want to lose my logs. I tried clearing cache blahblah

do factory reset

mohamedbk said:
do factory reset
Click to expand...
Click to collapse
but is this normal? I have my classmate same grandprime 530H changing sim wont let his phone do the stopping contact logs

so a wipe cache partition and dalvik

Try to use this sim in other phone samsung and create a back up or this and pass the backup to your prime? You try this?

chuzpz said:
Try to use this sim in other phone samsung and create a back up or this and pass the backup to your prime? You try this?
Click to expand...
Click to collapse
I didnt try this, Ill try it when I meet up with my classmate

Related

Galaxy S4 SIM Card Blocked

My Galaxy S4 randomly lost its signal a few days back, since then I have flashed it to Stock Rom, flashed to stock recovery and kernel, did a factory reset, wiped cache and dalvik cache, tried to unlock using the *#0011# method. Still sim card is regonised for a moment then it is blocked after a few seconds. Can anyone help please? Thanks.
Anyone knows how to fix problem??
Enter The Void said:
Anyone knows how to fix problem??
Click to expand...
Click to collapse
Just be patient and give the guys here some time, remember that in some parts of the world is midnight right now. Now, I assume you have tried that same sim card in other phones to make sure the problem is not the sim card.
Cheers
WitchMX said:
Just be patient and give the guys here some time, remember that in some parts of the world is midnight right now. Now, I assume you have tried that same sim card in other phones to make sure the problem is not the sim card.
Cheers
Click to expand...
Click to collapse
Yes, tried that, do you think I should try flashing the modem again? Or maybe I messed something up in the phone service menu when I was unlocking, through the nv_backup menu?
Hello the same thing happend to me trying to remove the network lock I take it thats what you was doing my nv data was messed up and had to get the phone changed but I see you was runing a custom rom thay normley make a back up of nv data so you might be in luck I dont know how to get it to work but I am sure some one on here will
michael owns said:
Hello the same thing happend to me trying to remove the network lock I take it thats what you was doing my nv data was messed up and had to get the phone changed but I see you was runing a custom rom thay normley make a back up of nv data so you might be in luck I dont know how to get it to work but I am sure some one on here will
Click to expand...
Click to collapse
where do i find my backup of nv data? if i dont have it backed up, can i just copy it over from my brother's galaxy s4? cheers

[Q] At&t galaxy s4 no wifi or data problem "Please help"

atat s4 unlock with tmobile sim
I cant seem to get no wifi or data working, even before the unlock the wifi still didnt work and with my atat sim in only data was at least working.
"Wifi works in my house, every other device i have connects to it"
I've done factory reset but no help so was thinking about flashing would that solve anything?
Any help and advice would be much thankful!
? help any1
booming1 said:
atat s4 unlock with tmobile sim
I cant seem to get no wifi or data working, even before the unlock the wifi still didnt work and with my atat sim in only data was at least working.
"Wifi works in my house, every other device i have connects to it"
I've done factory reset but no help so was thinking about flashing would that solve anything?
Any help and advice would be much thankful!
Click to expand...
Click to collapse
any1 help please
flashing? maybe
booming1 said:
any1 help please
Click to expand...
Click to collapse
Well, I had the same problem with my s3. I did a factory reset, and it worked. Try flashing the stock rom again, and be brave because you might lose your phone from not flashing right.
MANATHI said:
Well, I had the same problem with my s3. I did a factory reset, and it worked. Try flashing the stock rom again, and be brave because you might lose your phone from not flashing right.
Click to expand...
Click to collapse
check your apn settings for your provider
i check and edit the apn setting n now data works perfectly but wifi still doesnt connect... i dont get it
try turning airplane mode on then off
you don't say if you are rooted with any custom recovery/rom or your build version

com.android.phone error after flash to 4.4.2

Hi guys
i'm receiving the mentioned error every time i reboot my phone (( after flash to 4.4.2 poland ))
anybody knows what is that ? how can fix that ?
thank u .
i think your EFS is corrupted bro.. dont you have a backup of your EFS?
cant remember where that thread is though
just search thread for the solution for EFS.. i hope i helped..
any help ?
[email protected] said:
i think your EFS is corrupted bro.. dont you have a backup of your EFS?
cant remember where that thread is though
just search thread for the solution for EFS.. i hope i helped..
Click to expand...
Click to collapse
thank u mate
but what is EFS !!!!
MAAAAAAnn
i searched about EFS that u said !!
my phone in not locked . so my problem is not related to EFS .
i installed CWM , and tried to factory reset .
after that wipe cach and dalvik !
but the problem still persisit . my it resolve by flash the 4.4.2 again via odin ?
mehdi.moha said:
any help ?
Click to expand...
Click to collapse
Did you try factory resetting by going to stock recovery? You will, of course, lose all your data but thats one of the ways to make your phone usable again.
Try
first wipe data
if won't help try with odin another install of 4.4.2 XEO
yes
i tried factory reset and wipe cach
still persist
should i flash poland 4.4.2 again via odin ?
anybody has another 4.4.2 link , another region ?
guys
i removed SD card and sim card ==> flash it again ==> it start without any problem
but when i insert the sd and sim , after reboot , the problem happening again
does it related to SD card problem ?
I have the same problem but only with my own SIM card. I changed SIM and this message didn't appear. I tried this with 3 different SIM cards and everything was fine. The only problem I have is coming when I use my original SIM.
I also removed SIM pin and I don't have this message anymore. Try to remove pin request and try some other SIM cards.
Sent from my SM-N9005 using Tapatalk
thank u for ur information
so i'm sure there is a way to remove that problem .
i hope to find that ...
i'll update when i find the solution .
please update if anyone else has information about it .
heeeeeeeeeeeeeeeelp :crying:
i tried a custom rom crash rom v.04
but the error still exist , after reboot :crying:
why ?! maybe cause it based on N9005XXUENA6_N9005OXXENA5_XEO and my sim card "2G" has problem with this ?!
is there any way to return back to my original 4.3 N9005XXUDMJ7_N9005OJVDMJ4_KSA ? and wait for my region update ?
is there anyone here to resolve my problem ???
oh my god
this problem is happening just for me !!!!
anybody alive here ?
i also tried to use NA7 rom , but my problem still persist .
can it be cause of EFS problem ?
mehdi.moha said:
heeeeeeeeeeeeeeeelp :crying:
i tried a custom rom crash rom v.04
but the error still exist , after reboot :crying:
why ?! maybe cause it based on N9005XXUENA6_N9005OXXENA5_XEO and my sim card "2G" has problem with this ?!
is there any way to return back to my original 4.3 N9005XXUDMJ7_N9005OJVDMJ4_KSA ? and wait for my region update ?
is there anyone here to resolve my problem ???
Click to expand...
Click to collapse
U can't go back to 4.3 once u flash 4.4, check your IMEI in settings & match with phone box or under battery.
do u mean *#06* ?
sorry , i'm not exprienced user with samsung , how can IMEI code helping me ?
mehdi.moha said:
do u mean *#06* ?
sorry , i'm not exprienced user with samsung , how can IMEI code helping me ?
Click to expand...
Click to collapse
Trying to find out your EFS folder is corrupt,r u able to make calls? receiving msg?
Try a new sim card, com.android.phone error happened to a few people, new sim card fixed. Or it's possible because you have a 2G sim card, the phone is trying to pull data off it which isn't there
jdomadia said:
Trying to find out your EFS folder is corrupt,r u able to make calls? receiving msg?
Click to expand...
Click to collapse
yes
i can make call and sms !!
jdomadia said:
Trying to find out your EFS folder is corrupt,r u able to make calls? receiving msg?
Click to expand...
Click to collapse
radicalisto said:
Try a new sim card, com.android.phone error happened to a few people, new sim card fixed. Or it's possible because you have a 2G sim card, the phone is trying to pull data off it which isn't there
Click to expand...
Click to collapse
thank u
yeah , i think that is cause of my sim card , that is not match with poland baseband .
MB3 is out , but i should its better to waiting for my region baseband . middle east
i had my problem solved
I i just got a acer liquid z200 and it came with that problem " Unfortunately the process com.android.phone has stopped " so i solved it this way: when a make a reset hte phone asks about the language imput and the country i am in... so i am portuguese but i like to keep the phone in english do for the first couple ou time i went with english and englan for location, then i always got that problem... until i read somewhere it could be a SIM problem and the country. so i tried english for language bur portugal for country and it has solved the problem so far.
Hope i am any help for you guys.

Sim Card Lock

Hey, I rooted a T-Mobile S4, and used RegionLockAway to get rid of being lcoked with T-Mobile. Any simcards i place into the device, it asks for a simcard pin. When I place the sim card in my Nexus 5, there is no pin and works flawlessly. What can I do? I tried deleting the data of the device and its still there. Thank you
Andypandiiee said:
Hey, I rooted a T-Mobile S4, and used RegionLockAway to get rid of being lcoked with T-Mobile. Any simcards i place into the device, it asks for a simcard pin. When I place the sim card in my Nexus 5, there is no pin and works flawlessly. What can I do? I tried deleting the data of the device and its still there. Thank you
Click to expand...
Click to collapse
Hi ,
try to do a factory reset or check your settings under settings / more / security/ set up Sim card lock
MAX 404 said:
Hi ,
try to do a factory reset or check your settings under settings / more / security/ set up Sim card lock
Click to expand...
Click to collapse
What will i lose if I factory reset? My internal storage?
Andypandiiee said:
What will i lose if I factory reset? My internal storage?
Click to expand...
Click to collapse
All data , music , pictures, settings. apps in your internal SD , back up first so you can restore after it
did you check your settings?
MAX 404 said:
All data , music , pictures, settings. apps in your internal SD , back up first so you can restore after it
did you check your settings?
Click to expand...
Click to collapse
Yeah I went into settings, the only option is Lock SIM card, if I press it, it asks for the previous sim card pin, which I have never put on... Would reflashing the ROM work instead of having to factory reset?
Andypandiiee said:
Yeah I went into settings, the only option is Lock SIM card, if I press it, it asks for the previous sim card pin, which I have never put on... Would reflashing the ROM work instead of having to factory reset?
Click to expand...
Click to collapse
Yes , but i would be the same , if i understood right you are stock , so you have to flash with odin , so you will full wipe the phone to do it.....
Why you do not use an app like titanium back up , back up all your app and data , contacts...do a full wipe and restore everything but system settings...
or back up you contacts , use pc to back up all movies , music ,pictures , documents you got factory reset copy everything back configure google play so all your app are restore....i like this better
or do as above but instead of factory reset flash with odin
MAX 404 said:
Yes , but i would be the same , if i understood right you are stock , so you have to flash with odin , so you will full wipe the phone to do it.....
Why you do not use an app like titanium back up , back up all your app and data , contacts...do a full wipe and restore everything but system settings...
or back up you contacts , use pc to back up all movies , music ,pictures , documents you got factory reset copy everything back configure google play so all your app are restore....i like this better
or do as above but instead of factory reset flash with odin
Click to expand...
Click to collapse
Okay, I just factory reset the device, wiped data, system, cache, dalvaik cache, flashed ROM, the pin is still there.. what the heck?... It is definitely not there on my Nexus 5... The phone was locked to T-Mobile, but now I live in Australia.. can you not use Australian sim cards for a T-Mobile device or something? cheers.
Andypandiiee said:
Okay, I just factory reset the device, wiped data, system, cache, dalvaik cache, flashed ROM, the pin is still there.. what the heck?... It is definitely not there on my Nexus 5... The phone was locked to T-Mobile, but now I live in Australia.. can you not use Australian sim cards for a T-Mobile device or something? cheers.
Click to expand...
Click to collapse
Mate can you post an image of the pin code request??
MAX 404 said:
Mate can you post an image of the pin code request??
Click to expand...
Click to collapse
This is not my picture, but this is what it looks like. Thanks for trying to help me by the way!
Andypandiiee said:
This is not my picture, but this is what it looks like. Thanks for trying to help me by the way!
Click to expand...
Click to collapse
Hi ,
No problem mate , that is the whole idea of the forum...
Mate what you have is not sim pin code request...is asking for the network unlock code.....your phone is still lock to T-mobile
MAX 404 said:
Hi ,
No problem mate , that is the whole idea of the forum...
Mate what you have is not sim pin code request...is asking for the network unlock code.....your phone is still lock to T-mobile
Click to expand...
Click to collapse
So RegionLockAway doesnt work for my device. do you know any other methods which I can use to unlock it?
Andypandiiee said:
So RegionLockAway doesnt work for my device. do you know any other methods which I can use to unlock it?
Click to expand...
Click to collapse
Hi Andy ,
This method use to work back in 4.2.2 since 4.3 not
http://forum.xda-developers.com/showthread.php?t=2282683
I had to get a imei unlock code, i requested it to my carrier as i had been with them for quite a few years but you can buy the in the internet or go to a phone shop , they have boxes like Z3X to do it.....that would be the easiest solution

Lenovo A6000 - No Signal - No Service - Imei is well

Hello,
I have a lenovo a6000, I installed the CM13 Build1 and everything worked properly but when I installed the Build2, my phone is unable to catch signal, always says No service.
Imei is well
Can you help me please?
OverDrivejt said:
Hello,
I have a lenovo a6000, I installed the CM13 Build1 and everything worked properly but when I installed the Build2, my phone is unable to catch signal, always says No service.
Imei is well
Can you help me please?
Click to expand...
Click to collapse
do factory reset from recovery or clean install the rom
warning this will delete your data and apps
ED300 said:
do factory reset from recovery or clean install the rom
warning this will delete your data and apps
Click to expand...
Click to collapse
I already did that and it does not work .
I also installed the rom stock and still no signal: /
OverDrivejt said:
I already did that and it does not work .
I also installed the rom stock and still no signal: /
Click to expand...
Click to collapse
check your sim may be needs cleaning
try another sim in different slot
ED300 said:
check your sim may be needs cleaning
try another sim in different slot
Click to expand...
Click to collapse
still not working
could you give me a backup of modem partition?, maybe that's what fails
OverDrivejt said:
still not working
could you give me a backup of modem partition?, maybe that's what fails
Click to expand...
Click to collapse
I think THIS should work.
Nothing :/
OverDrivejt said:
Nothing :/
Click to expand...
Click to collapse
Which TWRP you are using? Use TWRP 3 cause earlier once have some problems with modem.
My phone too, after uninstall busybox and init.d
It's also happened in my a6000 plus..?
OverDrivejt said:
Hello,
I have a lenovo a6000, I installed the CM13 Build1 and everything worked properly but when I installed the Build2, my phone is unable to catch signal, always says No service.
Imei is well
Can you help me please?
Click to expand...
Click to collapse
My device too lenovo a6000 plus 2gb, when i activated hotspot and connect to internet at sim 1, sim 2 cant send or received message. When hotspot off, i must airplane and activated dual sim again before can send n receive message. Pls anyone can help me too
Sorry for my bad language
This is the problem in the ROM please download the ROM from techolaty to get your ROM with proper sim signals. And if you have updated CM13 then go to recovery clear cache partition and reboot your phone. If the problem still persists try soft booting or ask a senior member to solve your problem. A thanks would be appreciated

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