Database Users

SGS2 ICS 4.0.3 I9100XLP7 XSE Email sync issue

Hi,
i think there might be some people who had just updated their SGS2 to the latest ICS might face same issue, so i started a thread here.
i will first illustrate what i encounter.
1. i have trying to sync my company email through SGS2 email app, through Microsoft Activesync option.
2. i key in the correct email address password, press on Micorsoft Activesync, the app will link me to key in domain info, email server info, SSL info, etc
3. sync option/setting and sync email/calendar/contacts by default, choose push method to sync.
4. click next and securities is enforced to my phone
5. now the sync is started.
sync of Contacts and Calendar works alright(i have not found any obvious problem so far)..
but i found problem in sync of email. the syncronization is slow(in both 3G and Wifi network). it always sync halfway(eg. choose to sync email for 1 day), and only have maybe 20 emails syncs and it will stop syncing. when press Refresh, it says "connection error(email name)".
i tried to send out email using this email app, it works...
this really puzzle me.. is it that i setup the email wrongly? or there is really some bug in this app??
Note: when i was using Gingerbread, the email app works perfectly, and sync using push method is almost the same pace as my laptop MS Outlook.
please dont flame on me. any suggestions/inputs/experience are welcome.
thanks.

mokkimhong said:
Hi,
i think there might be some people who had just updated their SGS2 to the latest ICS might face same issue, so i started a thread here.
i will first illustrate what i encounter.
1. i have trying to sync my company email through SGS2 email app, through Microsoft Activesync option.
2. i key in the correct email address password, press on Micorsoft Activesync, the app will link me to key in domain info, email server info, SSL info, etc
3. sync option/setting and sync email/calendar/contacts by default, choose push method to sync.
4. click next and securities is enforced to my phone
5. now the sync is started.
sync of Contacts and Calendar works alright(i have not found any obvious problem so far)..
but i found problem in sync of email. the syncronization is slow(in both 3G and Wifi network). it always sync halfway(eg. choose to sync email for 1 day), and only have maybe 20 emails syncs and it will stop syncing. when press Refresh, it says "connection error(email name)".
i tried to send out email using this email app, it works...
this really puzzle me.. is it that i setup the email wrongly? or there is really some bug in this app??
Note: when i was using Gingerbread, the email app works perfectly, and sync using push method is almost the same pace as my laptop MS Outlook.
please dont flame on me. any suggestions/inputs/experience are welcome.
thanks.
Click to expand...
Click to collapse
from what i have read in the past few days, its a known issue and i think there isn't a fix for it yet.

Thanks for you comment. Seems like not many people discuss about this. No new thread about this. Hence I open a new thread.
Anyone has similar experience or had no problem at all please fell free to comment.
Sent from my GT-I9100 using XDA

mokkimhong said:
Thanks for you comment. Seems like not many people discuss about this. No new thread about this. Hence I open a new thread.
Anyone has similar experience or had no problem at all please fell free to comment.
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
I had similar problem in sync. So I shifted to enhanced mail.it is way better than stock app. And works flawlessly.
Sent from my GT-I9100 using xda premium

Happens with Facebook notifications too. But indeed the Sammy app does actually sync properly when Gmail doesn't.
Sent from my GT-I9100 using xda premium

drelite08 said:
Happens with Facebook notifications too. But indeed the Sammy app does actually sync properly when Gmail doesn't.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I think for my case, gmail app work flawlessly. It almost get the email Just after my mouse click.
Sent from my GT-I9100 using XDA

Hi mokkimhong
I'm having the same issue. It works perfectly on WIFI, but as soon as a switch to Cellular it stops working.
I have recreated the Account from scratch using Cellular connection, then it works for a few minutes/hours. Suddenly it will just stop with the same error you are getting.
After that I'm forced to used WIFI only. Very frustrating!!!
Anyone have a fix, please post.
Thanks!

same thing here, even when i run ICS custom ROMs

there's already a thread about this, with more details on the problems and bugs. also for some users / exchange types, there seem to be some workarounds: http://forum.xda-developers.com/showthread.php?t=1545986

heldchen said:
there's already a thread about this, with more details on the problems and bugs. also for some users / exchange types, there seem to be some workarounds: http://forum.xda-developers.com/showthread.php?t=1545986
Click to expand...
Click to collapse
Ya I was in that boat... Set my retrieval size to 100kb and changed my push settings to 5min intervals and all seems fine now. Not the best I know but a decent work-around until this is sorted out.

Thanks heldchen
Will go check it out!

Sucked!!!
Hi,
I am also facing the same issues (same device and same os). Please tell some solution or better alternative free apps which i can use instead to ms active sync.
Advance Thanks ...
---------- Post added at 11:05 AM ---------- Previous post was at 10:13 AM ----------
Hey guys,
There is solution for that active sync problem, just try setting "Size to retrieve emails = 100 kb". Its working for me ...

hi guys, just realised this problem with my SGS II. Running on ICS 4.0.3 and push with full email retrieval isn't working on stock Gmail...
For now sync manually, however noticed that Calendar and Contacts are ok...

I have had the same problem. I'm using ICS 4.0.3 in a Samsung Galaxy 2
Since I'm updated to ICS, I've lost my corporate mails (gmail worked fine).
I've deleted and re-created my account several times. Yesterday, I realized that one more day had been added to my email's list. Current setup established 2 weeks sync and my retrieval size to 100kb
What I did was to set my retrieval size to Total and reduce the sync to only three days. Ta daaaaaaaaaaa. It has been working for two complete days now.
Hope this helps
Best

Google Calendar Sync problem

Does anyone have issues with syncing google calendar on newer Flyme versions as well???
It says syncing, but nothing shows up in calendar.

I'm on version 1.0.3 quad core, syncs fine.

if the sync isn't working try disable/enable the sync or delete the account restart and add account again. after a few times it should work. one user said it worked after he disabled the google recovery feature. i reported this issue to meizu already.

crimsonmeizu said:
if the sync isn't working try disable/enable the sync or delete the account restart and add account again. after a few times it should work. one user said it worked after he disabled the google recovery feature. i reported this issue to meizu already.
Click to expand...
Click to collapse
I'm actually that same guy
And yes, it works when disabling google recovery (wifi passwords etc.)

download google calendar，don't use meizu calendar
Sent from my M032 using xda app-developers app

zxf8665905 said:
download google calendar，don't use meizu calendar
Sent from my M032 using xda app-developers app
Click to expand...
Click to collapse
I am having the same problem, none of my google calendars is displayed (i have multipe google calendar under my primary google account)
eg. @work; @personal, etc...
Any ideas?? This is really nightmares!!
Thanks

madsborelli said:
Does anyone have issues with syncing google calendar on newer Flyme versions as well???
It says syncing, but nothing shows up in calendar.
Click to expand...
Click to collapse
Calendar is completely broken for me. I get "Calendar has stopped" errors. I'm on Flyme 2.0.3 with an MX2.

Google Calendar Sync
Hi Everyone, this is my first post.
I too have the same calendar sync problem with the new Meizu MX2. I have tired everything that people have posted and still nothing is working. Google Calendar still crashes all the time and the Meizu Calendar still does not show my calendar even though it says it has synced.
Anyone have any suggestions??
Many Thanks

Exchange Contacts NOT syncing!

I set up the exchange server (as I did on many other Android devices before)and it is not syncing contacts at all! Emails and calendar did sync but not the contacts.

zaki67 said:
I set up the exchange server (as I did on many other Android devices before)and it is not syncing contacts at all! Emails and calendar did sync but not the contacts.
Click to expand...
Click to collapse
I was just curious if you found a fix for this? I just purchased a Nexus 4 & 10; both sync my email & calendar fine from exchange 2010 - but none of my contacts are being pulled in.

No I didn't find a permanent solution. What I did was download a third party software (think it was touchdown) trial and once my contacts were synced I moved them to phone contacts and un installed the software.
Sent from my Nexus 4 using Tapatalk 2

zaki67 said:
No I didn't find a permanent solution. What I did was download a third party software (think it was touchdown) trial and once my contacts were synced I moved them to phone contacts and un installed the software.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Gotcha, and thanks for the reply! I did something similar; in Outlook I exported all of my contacts to a CSV file, then on the gmail website I went to contacts and imported them and they came through to my phone fine - just fyi if anyone else reads this thread.
Kind of annoying to have to go round about that way; but hopefully it will get fixed in a future update and I can delete all of my work contacts from my personal gmail account.
FYI, I've called google tech support and they've elevated my case to a developer that is supposed to send me an email - I'll post hear if they actually tell me something usefull.

But we shouldn't have to do that though (I mean importing our contacts). We use Exchange in the workplace, and to be honest they wouldn't be happy if I copied the contacts to my personal account. This worked on other Android phones (One S, Nexus S etc) but for some reason just doesn't work on devices with Unified Storage (Nexus 4/7)
I thought the 4.2.2 update would solve this but unfortunately not. It's a shame because the Nexus was supposed to be a solid phone but all it's doing is losing my trust.

Please note that mine is now working after a security update o kosek the exchange server. We use exchange 2007. I can get you the technical details of it might help you.
Sent from my Nexus 4 using Tapatalk 2

I noticed that it didn't prompt me to allow device administrator until I exited and reopened email. And it won't let me do anything until that happens. Are you able to send a test email? If you can send email it should grab the contacts automatically. Also obviously check the settings in settings>>account settings>>corporate(or whatever yours is called) and maybe double check the server settings.
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 06:57 PM ---------- Previous post was at 06:51 PM ----------
Also if your server is on your LAN it helps to be connected to the WiFi during set up.
You can always remove the account and re add it.
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 06:57 PM ---------- Previous post was at 06:57 PM ----------
Also try checking the "accept all certificates" box during setup
Sent from my Nexus 4 using xda app-developers app

zaki67 said:
Please note that mine is now working after a security update o kosek the exchange server. We use exchange 2007. I can get you the technical details of it might help you.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I have the same problem with my Nexus and Exchange 2007. Can you send details about solution, please?

sorry for the late reply ,the problem was solved when they installed Service pack 1 .we are using exchange 2007.hope this helps.

zaki67 said:
sorry for the late reply ,the problem was solved when they installed Service pack 1 .we are using exchange 2007.hope this helps.
Click to expand...
Click to collapse
We use exchange 2007 with service pack 3 and the problem of contacts not syncing is still there.

sjalan said:
We use exchange 2007 with service pack 3 and the problem of contacts not syncing is still there.
Click to expand...
Click to collapse
Is there a fix for this bug? I just got a Nexus 4 and I can't sync my contacts. My old phone doesn't take the micro sim, so I can't switch back.
Any help would be greatly appreciated.
Thanks,
Ryan

Google Can't / Won't Help
From Google Support phone call:
Initially they told me to type my contacts in one at a time into the phone. Then they told me the following.
"We're unable to describe how to setup email on your android device, that's beyond our capabilities. You can go to this site to get information on setting up GMail via IMAP (not what I was asking for). If that isn't what you need there's nothing we can do for you and we'll have to have you return it." ... "Yes you'll be responsible for shipping"
I've been running Android on a variety of devices dating back to 2.2. I've never had any problems syncing my exchange contacts before. This is REALLY annoying.

ryan8440 said:
Is there a fix for this bug? I just got a Nexus 4 and I can't sync my contacts. My old phone doesn't take the micro sim, so I can't switch back.
Any help would be greatly appreciated.
Thanks,
Ryan
Click to expand...
Click to collapse
Ryan,
I was able to fix this problem. I honestly don't remember exactly how it was done but I found the solution on XDA itself. Sorry I can't be of more help.
Sid

I had this issue ages ago but was fixed with the Android update. Way before 4.3 was released. Are you sure you're fully up to date?
Sent from my Nexus 4 using xda app-developers app

stephan.pieri said:
I had this issue ages ago but was fixed with the Android update. Way before 4.3 was released. Are you sure you're fully up to date?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yeah, it's running 4.3 (JWR66Y).

sdfsdfsdfsdfsdfsdfsdf
sdfsdfsdfsdfsdfsdfsdfsdf

[Q] configure exchange email

hello
i have encountered the same pb on S3 and now also on the S4. I can not configure the exchange email app. only the mail. how can i do that because it seems to me already that samsung only says that you have exchange email but it doesnt work. wtf?!

Mail exchange works perfectly on Sgs3 and now on sgs4... I use it non stop. Ask your administrator of the mail exchange server settings. You do something wrong with the settings.
Sent from my GT-I9505 using xda premium

Wow .. now that activesync has expired on gmail I need to reinvent my mail syncing on my new s4.
The way I wanted to go about it is that I let gmail sync calendar and contacts and use the native mail client via imap.
Why not use gmail for mails too .. well because I need to set up my work activesync account too .. and I don't want two apps for mails.
First thing I notice is that when I set up imap access to gmail with the native application I get no push functionality (imap idle). The shortest sync frequency is 5 minutes. This is not good enough.
I am now thinking about using the eMail app from CM10.1 .. which served me well on my old device but I really don't want to loose any of these nifty Samsung features (which I may already have lost because I installed swiftkey from playstore .. don't know yet).
Anyone have some tips for me on how to proceed?

daniello8 said:
Wow .. now that activesync has expired on gmail I need to reinvent my mail syncing on my new s4.
The way I wanted to go about it is that I let gmail sync calendar and contacts and use the native mail client via imap.
Why not use gmail for mails too .. well because I need to set up my work activesync account too .. and I don't want two apps for mails.
First thing I notice is that when I set up imap access to gmail with the native application I get no push functionality (imap idle). The shortest sync frequency is 5 minutes. This is not good enough.
I am now thinking about using the eMail app from CM10.1 .. which served me well on my old device but I really don't want to loose any of these nifty Samsung features (which I may already have lost because I installed swiftkey from playstore .. don't know yet).
Anyone have some tips for me on how to proceed?
Click to expand...
Click to collapse
Google has stopped providing exchange mail for private and personal Gmail (starting February 2013), so you can use the build in Gmail account in your phone or to set IMAP.
Sent from my GT-I9505 using xda premium

myname70 said:
Google has stopped providing exchange mail for private and personal Gmail (starting February 2013)
Click to expand...
Click to collapse
That was for "additions," not legacy users. I'm still using GMail ActiveSync with my N2 and Note 10.1 Does anyone know if it's carried-over based on GMail account or only by individual device? For example, if I got a SGS4 would ActiveSync that's currently working on my N2 continue to work on other phones I swap after that?

BarryH_GEG said:
That was for "additions," not legacy users. I'm still using GMail ActiveSync with my N2 and Note 10.1 Does anyone know if it's carried-over based on GMail account or only by individual device? For example, if I got a SGS4 would ActiveSync that's currently working on my N2 continue to work on other phones I swap after that?
Click to expand...
Click to collapse
No. That's exactly what I am currently going through.

daniello8 said:
No. That's exactly what I am currently going through.
Click to expand...
Click to collapse
Bastards. That sucks.

BarryH_GEG said:
Bastards. That sucks.
Click to expand...
Click to collapse
Yep .. either switch to outlook.com, use a software that can do imap idle (K9Q i guess .. never really got into that) or do it like i do it right now .. live with the 5 minute delay in the standard email client and do the syncing for calendar, contacts etc. via gmail account.
At least this is my solution for today
Actually I'm using a hacked client from CM10.1 .. to not have to enter the PIN so often. The thing is that all Samsung stuff is lost .. like in-mail translations .. this is quite a pity .. I really hope for a security patched version soon. Oh .. to clarify .. the patch is not for my googlemails of course .. but for the other exchange account I have to set up.

AirWatch on Nexus

Hi all,
I am still waiting for my Nexus to arrive and will need AirWatch connect to my employer's Exchange. Does Marshmallow or Huawei have an official agent to allow native email client use without bloody TouchDown?
Thanks.

My company also uses AirWatch. Like the Nexus 6, there is not a native email client outside of adding POP/IMAP/Exchange accounts in Gmail.
I am forced to used the Inbox by AirWatch app which is pretty terrible. Also, when your IT department sets up your phone it requires special permissions on their end to use the app. Make sure you request them.
On the plus side, AirWatch has no problems using the fingerprint scanned as a secure method to unlock your phone.
Happy to help if you have any other questions.

Yeah, just tested everything and need to use Touchdown.
Gesendet von meinem Nexus 6P mit Tapatalk

chortya said:
Yeah, just tested everything and need to use Touchdown.
Gesendet von meinem Nexus 6P mit Tapatalk
Click to expand...
Click to collapse
We are apparently going to Airwatch next month... The airwatch client gets terrible reviews and while Touchdown isn't ideal, I've used it before and I can live with it. Did you have to do anything special to get Touchdown to work with Airwatch?

No, we have an automated policy which downloads and configures Touchdown for us. No issues. I just wish Touchdown would integrate into the native calender... The rest is ok.
Gesendet von meinem Nexus 6P mit Tapatalk

I use 9 for exchange/company email.

ycats said:
I use 9 for exchange/company email.
Click to expand...
Click to collapse
So 9 email works with Airwatch? I am using it my exchange email now, but we are implementing Airwatch next month. I would definitely like to keep using 9 if possible.

chortya said:
No, we have an automated policy which downloads and configures Touchdown for us. No issues. I just wish Touchdown would integrate into the native calender... The rest is ok.
Click to expand...
Click to collapse
Same here. Your enterprise should have it set up so that TD more or less configures automatically once you've enrolled the device through AirWatch.
Now, my big question is whether it will continue to work if I'm rooted. I never had a problem in the past, but recently when I upgraded my old rooted Nexus 5 to Android 6.0 and then re-rooted it, I lost the ability to enroll with AirWatch. I'm not sure what happened but I know Airwatch doesn't want your phone to be rooted.

chortya said:
Hi all,
I am still waiting for my Nexus to arrive and will need AirWatch connect to my employer's Exchange. Does Marshmallow or Huawei have an official agent to allow native email client use without bloody TouchDown?
Thanks.
Click to expand...
Click to collapse
Were you able to connect your 6P to Exchange?

Not directly, only with TouchDown.
Gesendet von meinem Pixel C mit Tapatalk

Mark7A said:
Were you able to connect your 6P to Exchange?
Click to expand...
Click to collapse
Give Nine Mail a try...much better than touchdown IMO and works with AirWatch. You will need to manually configure the settings (mostly the server address) but its pretty simple.

I tried it before but our corporate policy did not allow the connection. I assume based on the user agent ir similar identification of the mail client.
Gesendet von meinem Nexus 6P mit Tapatalk

We are going airwatch too but huge let down is no root devices allowed to enroll. I always thought rooted devices can be or are more secure. Any ideas round this

bkayy said:
We are going airwatch too but huge let down is no root devices allowed to enroll. I always thought rooted devices can be or are more secure. Any ideas round this
Click to expand...
Click to collapse
Only way I found was to use Xposed and the Unwatch module ...also it failed until I went with systemless root. Using Nine Mail and it is flawless.
Root cloak did not work and I am going to try to never update the Airwatch app as who knows if it will keep working.

tfly212 said:
Only way I found was to use Xposed and the Unwatch module ...also it failed until I went with systemless root. Using Nine Mail and it is flawless.
Root cloak did not work and I am going to try to never update the Airwatch app as who knows if it will keep working.
Click to expand...
Click to collapse
I have the most recent version of Airwatch and Unwatch Xposed module and I can get passed the root check. My company specifically blocks Nine from working though.
The Nexus 6p has an Exchange email setup built in. See the link below:
http://support.sprint.com/support/t.../WScenario_542_62075_771_en_118-dvc9700001prd
My company also blocks that
So if neither of those work for you, you may be stuck with Touchdown as well.
Update: Aquamail and Boomerang work for me. I'm using Aquamail since it seems to work with Google calendar.

tfly212 said:
Give Nine Mail a try...much better than touchdown IMO and works with AirWatch. You will need to manually configure the settings (mostly the server address) but its pretty simple.
Click to expand...
Click to collapse
Hi there.
Sorry, could you please clarify how you made Nine work with Airwatch?
My company just enforced Airwatch this month so my Nine client stopped syncing... what would I need to do? The server address I was previously using doesn't seem to be working anymore.
I'm desperate to know this since the "Airwatch Inbox" app is utter crap.
Also, is there any way to get the calendar synced with other app than this "Airwatch Calendar" bull****? I really want to have a homescreen widget showing my upcoming meetings, but I can no longer do that since 3rd party apps can't access my work calendar anymore.
Any help would be really appreciated.

VictorML said:
Hi there.
Sorry, could you please clarify how you made Nine work with Airwatch?
My company just enforced Airwatch this month so my Nine client stopped syncing... what would I need to do? The server address I was previously using doesn't seem to be working anymore.
I'm desperate to know this since the "Airwatch Inbox" app is utter crap.
Also, is there any way to get the calendar synced with other app than this "Airwatch Calendar" bull****? I really want to have a homescreen widget showing my upcoming meetings, but I can no longer do that since 3rd party apps can't access my work calendar anymore.
Any help would be really appreciated.
Click to expand...
Click to collapse
First I used systemless root ...but not a ROM with systemless root included, that failed. Flashed to stock and then systemless rooted. Installed Xposed and then UnWatch. Then Nine, then Airwatch.
My Nine settings are attached below. You want to use your official outlook name email for the domain/user and then insert your company email alias after the awmdm in the server line.
For the calendar I didn't have to do anything other than choose to sync calendar in Nine. Then I added the pure calendar widget and have a scrolling view of all outlook and Google appointments.
I was petrified of flashing the update to the March security update...but it worked. I have not, and will not update airwatch until something breaks.
Hope this helps. If I can answer anything else, Lmk.

tfly212 said:
First I used systemless root ...but not a ROM with systemless root included, that failed. Flashed to stock and then systemless rooted. Installed Xposed and then UnWatch. Then Nine, then Airwatch.
My Nine settings are attached below. You want to use your official outlook name email for the domain/user and then insert your company email alias after the awmdm in the server line.
For the calendar I didn't have to do anything other than choose to sync calendar in Nine. Then I added the pure calendar widget and have a scrolling view of all outlook and Google appointments.
I was petrified of flashing the update to the March security update...but it worked. I have not, and will not update airwatch until something breaks.
Hope this helps. If I can answer anything else, Lmk.
Click to expand...
Click to collapse
Question: the whole flashing and unflashing of everything was just to be able to use root, right?
I'm OK with not having root for now - all I really want is to use Nine instead of this crappy Airwatch Inbox app.
I've checked said Airwatch Inbox app, and the server settings are the same as they were before. So not vmdm.XXXXX.com like in your screenshot, but the same email server we were using before. However that fails in Nine now.
I've also checked the enrollment status in the "Airwatch Agent" app, and ironically it does show vmdm.XXXXX.com in there as the server.
Sounds to me like your company didn't really restrict the use of third party apps maybe?

VictorML said:
Question: the whole flashing and unflashing of everything was just to be able to use root, right?
I'm OK with not having root for now - all I really want is to use Nine instead of this crappy Airwatch Inbox app.
I've checked said Airwatch Inbox app, and the server settings are the same as they were before. So not vmdm.XXXXX.com like in your screenshot, but the same email server we were using before. However that fails in Nine now.
I've also checked the enrollment status in the "Airwatch Agent" app, and ironically it does show vmdm.XXXXX.com in there as the server.
Sounds to me like your company didn't really restrict the use of third party apps maybe?
Click to expand...
Click to collapse
Good question... I'm not sure how restrictive they are...most of our firm uses IPhones so I was lone wolfing a lot of this. I emailed the developer of Nine and they said it should work without any issues. I also never installed the inbox app...only the airwatch app and just plugged the settings into Nine.
In all honestly though, I don't think I tried nine without being rooted and using the UnWatch xposed module...that may be a requirement. I knew I wanted root so I may have only gone that route.

tfly212 said:
Good question... I'm not sure how restrictive they are...most of our firm uses IPhones so I was lone wolfing a lot of this. I emailed the developer of Nine and they said it should work without any issues. I also never installed the inbox app...only the airwatch app and just plugged the settings into Nine.
In all honestly though, I don't think I tried nine without being rooted and using the UnWatch xposed module...that may be a requirement. I knew I wanted root so I may have only gone that route.
Click to expand...
Click to collapse
Yeah I also emailed Nine devs. They told me that IF our AirWatch solution is "based" on Android for Work, I could just install this: https://play.google.com/store/apps/details?id=com.ninefolders.hd3.work, and it should work.
But I don't even know how to check if they're using Android for Work.
That app just tells me that a configuration file is needed, and I can't enter any login details on it.
I'll keep talking to the devs and I'll try to speak to someone in our IT department as well... ahh the perks of working for a huge multinational company. The person in charge of this probably lives somewhere with an 8 hour time difference with me, and a salary of $3 per hour.
Sigh.