Hi everyone,
This morning I've received a notification update and did it. But now my phone is stuck on the booting logo... and my phone is not starting. The logo keeps turning and turning and nothing happens...
Can someone give me a tip on what I can do ?
Thanks in advance for your help.
Mourte
Can you get into the recovery menu? While the phone is powered off, press and hold the volume down button and the power button at the same time. Once in the menu, you can try to wipe cache and reboot. If that dosent work, you might need to factory reset. Good luck.
Have already tried the "wipe cash" but nothing happened...
How do I do a factory reset ?
Thanks for your help.
ripv2 said:
Can you get into the recovery menu? While the phone is powered off, press and hold the volume down button and the power button at the same time. Once in the menu, you can try to wipe cache and reboot. If that dosent work, you might need to factory reset. Good luck.
Click to expand...
Click to collapse
You should be able to factory reset from the recovery menu. Keep in mind this will erase your data. Are you rooted?
Related
Couldn't find a thread with precisely same situation - this morning I left my Iconia with WiFi off on standby with plenty of battery left (70ish %), only to just find it powered off. Now when I try to power it on, it stays in the Android boot animation and doesn't go anywhere from there.
And like I said in the title, it isn't rooted or in any other way hacked, so this is really weird. I think a factory reset would make it work, maybe, but if anyone has any other ideas I'd love to hear them before resorting to wiping.
Also I have no idea how to do a factory reset without CWM. Long press reset button doesn't seem to work?
Hold Volume Down while turning Power On?
Nope...it tries to run update.zip
salleq said:
Also I have no idea how to do a factory reset without CWM. Long press reset button doesn't seem to work?
Click to expand...
Click to collapse
A simple method for wiping is described in this thread.
Alternatively you can connect an USB keyboard, boot to recovery (vol-down + power) and press HOME on the keyboard. This will open a menu where you can select factory reset.
It got stuck at "Erasing cache" but I just shut it down and rebooted, now it started. Thanks a lot. Somehow I think I'm going to root it now and put CWM so I won't have to lose all my data because STOCK ROM crashes for some weird reason and I don't have a backup.
in my opinion u should just go ask for replacement....
Hi Folks
My tab only stuck Android logo, ask for password. i enter password then again comes android logo and nothing
I tried hard reset combination. but none worked for me. is there any solution to this problem ?
a solid hard reset combination ? or a rom which will recover my device from this state ?
Any help would be greatly appreciated.
Thanks & regards
subr4t4 said:
Hi Folks
My tab only stuck Android logo, ask for password. i enter password then again comes android logo and nothing
I tried hard reset combination. but none worked for me. is there any solution to this problem ?
a solid hard reset combination ? or a rom which will recover my device from this state ?
Any help would be greatly appreciated.
Thanks & regards
Click to expand...
Click to collapse
Sounds like you'll need to try to do a factory wipe from recovery and then flash a zip of the stock rom (which you'll need to copy to your SD card)
Did forget your own password or buy this one hot?
dottat said:
Sounds like you'll need to try to do a factory wipe from recovery and then flash a zip of the stock rom (which you'll need to copy to your SD card)
Did forget your own password or buy this one hot?
Click to expand...
Click to collapse
Probably not a good idea for him to answer that if it's the latter.
dottat said:
Sounds like you'll need to try to do a factory wipe from recovery and then flash a zip of the stock rom (which you'll need to copy to your SD card)
Did forget your own password or buy this one hot?
Click to expand...
Click to collapse
Thanks for reply
Trying to factory wipe by following some hard reset manual but none worked for me.
No, password i know still i can enter.
Trying to restore with Update or Full package.
Acer_A500_0.000.00_4.017.07_EMEA_CUS7_1311771237783_253e5e46.zip
Acer_A500_0.000.00_4.010.42_EMEA_GEN3_1311244577711_036d89ae New.zip
Tried with this 2 files, but none worked yet.
which file i ve to try from here ?
http://forum.xda-developers.com/showthread.php?t=1113878
??
anyone else ? i m still stuck
Did you try a full wipe of the tablet? Hold down the volume up key and the power button until the tablet vibrates. Release the power button while still holding the volume up key, and slide the screen lock button (next to the volume up key) to the right and then back to the left.
The screen should display 'Erasing Userdata', you can then release the volume key. It should then erase the cache, Acer says it can take 5-10 minutes to complete. The tablet should then reboot, and you may be able to get in from the stock settings.
If the tablets hangs at 'Erasing Cache' for more than 15 minutes, force a power down by holding in the power key. The try the power/volume/lock routine again.
subr4t4 said:
Tried with this 2 files, but none worked yet.
Click to expand...
Click to collapse
What doesn't work exactly? Did you get an error during installation? Or was installation successful but the problem still exists?
ThatGeekGuy said:
Did you try a full wipe of the tablet? Hold down the volume up key and the power button until the tablet vibrates. Release the power button while still holding the volume up key, and slide the screen lock button (next to the volume up key) to the right and then back to the left.
The screen should display 'Erasing Userdata', you can then release the volume key. It should then erase the cache, Acer says it can take 5-10 minutes to complete. The tablet should then reboot, and you may be able to get in from the stock settings.
If the tablets hangs at 'Erasing Cache' for more than 15 minutes, force a power down by holding in the power key. The try the power/volume/lock routine again.
Click to expand...
Click to collapse
Tried exactly same as u said, it shows "Erasing cach before sd update" then it brings recovery icon. nothing........
sc2k said:
What doesn't work exactly? Did you get an error during installation? Or was installation successful but the problem still exists?
Click to expand...
Click to collapse
Installation was 80% but not success........ stuck @ Recovery logo
anyone else with any other idea? m still stuck......
I have the same issues. I have tried installing new roms, and still get the same issues. Any ideas would be great
I've flashed the new Vodafone Germany 20B rom, with this rom you can't access recovery/rteset mode. Rom booted but is stuck in a mass of force closes. I can't factory reset as i can't get through the menus. ADB can't find the device... Any ideas at all?
Pretty dsure a factory reset would fix it.
ephumuris said:
I've flashed the new Vodafone Germany 20B rom, with this rom you can't access recovery/rteset mode. Rom booted but is stuck in a mass of force closes. I can't factory reset as i can't get through the menus. ADB can't find the device... Any ideas at all?
Pretty dsure a factory reset would fix it.
Click to expand...
Click to collapse
You should be able to use the stock bootloader Factory reset.
Power off by holding the power button down for about 15 secs. Hold the power button and Vol down until the LG logo appears, then release both briefly and press both again. Follow the on-screen instructions.
LenAsh said:
You should be able to use the stock bootloader Factory reset.
Power off by holding the power button down for about 15 secs. Hold the power button and Vol down until the LG logo appears, then release both briefly and press both again. Follow the on-screen instructions.
Click to expand...
Click to collapse
Read my post again Unfortunately that button combo doesn't work anymore on this update. I tried multiple button combinations with no luck.
In the end i downgraded to a Jellybean KDZ, still got the force closes but this time i could reset using the button combo. Then updated to the German Voda release.
Just a warning for anyone updating to it... Make a full factory reset/data wipe first or you may end up in my situation!
ephumuris said:
Read my post again Unfortunately that button combo doesn't work anymore on this update. I tried multiple button combinations with no luck.
In the end i downgraded to a Jellybean KDZ, still got the force closes but this time i could reset using the button combo. Then updated to the German Voda release.
Just a warning for anyone updating to it... Make a full factory reset/data wipe first or you may end up in my situation!
Click to expand...
Click to collapse
Read your post again - sorry can't see any reference to hardware/physical buttons.
Anyhow - glad you sorted it.
Okay so I'm in a bit of a bind, I've been running NSS 6.5 for many months and today I decided to factory reset my phone so I can hand it over to my son. Without thinking, I factory reset from the settings menu and it took me to recovery mode. I immediately tried rebooting the system only to be forced back into recovery. I factory reset from recovery and rebooted and was forced back into recovery. I reflashed the ROM at that point, and rebooted and was forced back into recovery. I'm in a real bind here and I haven't been able to figure out how to get out of this from searching around. I'm really hoping somebody can come through for me here, I would really appreciate the help! Thank you!
Sent from my SM-N950U1 using Tapatalk
Turn off the phone completely. Power on while holding volume and power. Once the lg logo shows let go of the power and press it back down. It should give you the factory reset option. Select yes yes (it won't format just take you to twrp. Once you're in twrp press system (I think that's what it's called - bottom right option). Then select reboot.
My note 4 wont stay on not even long enought to login to the play store, it just freezes for a second and reboots.
would it be possible to fix it with a custom rom and theres a way to install without installing any app on the phone
Hey there, you can try to do a factory data reset if the phone boots into recovery mode.
NOTE: A factory data reset will wipe the whole device including the internal storage.
To enter into recovery mode, power off the phone. Then, hold the vol up + home + power buttons together till you see the Samsung splash screen. When the splash screen comes, release the power button and continue holding the volume up and home buttons till it boots into recovery.
Once it's in recovery mode, you can use the volume down button to scroll to the 'Wipe Data/ Factory Data Reset' and then hit the power button to select the option.
RVR said:
Hey there, you can try to do a factory data reset if the phone boots into recovery mode.
NOTE: A factory data reset will wipe the whole device including the internal storage.
To enter into recovery mode, power off the phone. Then, hold the vol up + home + power buttons together till you see the Samsung splash screen. When the splash screen comes, release the power button and continue holding the volume up and home buttons till it boots into recovery.
Once it's in recovery mode, you can use the volume down button to scroll to the 'Wipe Data/ Factory Data Reset' and then hit the power button to select the option.
Click to expand...
Click to collapse
the phone boots normali in recovery mode but after the factory reset it keeps shutting off after less than a minute wich isnt enough time to do anything on it
notgonzo said:
the phone boots normali in recovery mode but after the factory reset it keeps shutting off after less than a minute wich isnt enough time to do anything on it
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Click to collapse
Okay. Does it boot into Download Mode?
To enter into download mode, power down the phone. Similar to the recovery boot process. Just that instead of the volume up button, you need to hold the volume down button.
If it does boot into download mode. Does it stay on or give you the same problem?
RVR said:
Okay. Does it boot into Download Mode?
To enter into download mode, power down the phone. Similar to the recovery boot process. Just that instead of the volume up button, you need to hold the volume down button.
If it does boot into download mode. Does it stay on or give you the same problem?
Click to expand...
Click to collapse
It boots normally to download mode and stays there without restarting
notgonzo said:
It boots normally to download mode and stays there without restarting
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Click to collapse
Maybe you can try installing the firmware through Odin. It may fix things. Else it could be an eMMC failure.
It could be a battery problem. I had kinda the same issues (random reboots that became more and more frequent and at some point the phone barely booted). So i ordered a new battery and problem is solved, phone is up and running again. If you can, try another battery just to be sure that this is your case. Also, the worst scenario is that some people reported random reboots when emmc memory failed. I hope this is not your case