Screen not displaying after drop, how to get past password? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hey guys, I dropped my phone a few days ago and it the screen slowly lost its ability to display anything and now its pretty much pitch black. I didnt realize that would happen so i didnt backup my files when I could. Now when i want to use keys, it wants me to unlock my phone and .... I cant. I tried finding a solution to this but to no avail, please help. :crying:
thanks in advance

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Any way I can bypass the Align Screen startup??

Please Help! The touchscreen on my WING stopped responding but everything else functioned well, so I kept on using it with the hardware buttons. I was still keen to sort out the root problem and one of the suggestions I got from this forum was to do a hard reset.
After the hard reset, the touchscreen is still not responding, but the phone prompts me to align the screen, I have failed to get past this as it requires the use of the touchscreen. I would rather still use my WING without the touchscreen as where I am located its almost impossible to get a replacement screen which I now believe is the permanent solution.
Is there any way that I can bypass the align screen so I can at least still use the phone?
The same thing happened to me once, and I had to return it and get a new one from Tmo
Thanks David, but am in Africa and it was sent it to me as gift. I don't have many options available apart from this forum..
oh no! Well, that sucks man. I don't know what to tell you.

Trinity Screen Unresponsive.

All of a sudden my screen has stopped working in terms of being able to use the touch screen, the buttons do work though.
Also I noticed the clock has reset it's self so something has happened in the night.. hmmm.
So, I have removed the battery for a while which didnt help.
I am wondering what to try next, for some reason finding out how to do a hard reset is not easy - could somebody let me know how to do this please?
Come on you clever chaps, help me out - I am sure this has happened to a few of you in the past.

[Q] screen wake/lock issues

for some reason as of a couple days ago my lock screen just stopped responding. its very rare that I'm able to unlock it and actually get into my phone. but once I'm in I am able to use my phone just fine. I've tried cleaning the screen but that didnt help at all. I cannot unlock it either on the WM side or on the android side. I have multiple messages and notifications that I need to check so this is becoming pretty frustrating. if anyone could PLEASE help I would appreciate it so much!! thanks in advance.

Touch Screen doesn't respond anymore like it should

Hey guys,
right now my touch screen only responds after a reboot. Until today it has always worked, but during the last days I discovered that when I want to unlock the display I have to switch the display off and on before.
Has anyone an idea to help me out? No matter if it is an android or the stock rom, the problem stays the same...
Mannfred said:
Hey guys,
right now my touch screen only responds after a reboot. Until today it has always worked, but during the last days I discovered that when I want to unlock the display I have to switch the display off and on before.
Has anyone an idea to help me out? No matter if it is an android or the stock rom, the problem stays the same...
Click to expand...
Click to collapse
You should seriously think to get replaced your touchscreen...

[Q] Screen Broken, Won't Boot

I recently dropped my Note 3 (well, actually my wife accidentally knocked it out of my hand) and the screen (and perhaps the digitizer too) broke. When trying to boot it, the phone vibrates once like it is starting up, but then keeps vibrating every 10 seconds or so. I assume it's in some kind of a boot loop; will the phone not fully boot if it detects that the screen is broken? Any ideas on what I can do to boot it so I can wipe it remotely?
Help!
guitarguy280 said:
I recently dropped my Note 3 (well, actually my wife accidentally knocked it out of my hand) and the screen (and perhaps the digitizer too) broke. When trying to boot it, the phone vibrates once like it is starting up, but then keeps vibrating every 10 seconds or so. I assume it's in some kind of a boot loop; will the phone not fully boot if it detects that the screen is broken? Any ideas on what I can do to boot it so I can wipe it remotely?
Click to expand...
Click to collapse
Hi, i was wondering if you was able to solve the problem. if so please help me any advice would be helpful my situation is exactly the same with my note 3 and i need my data i really dont car about the phone anymore just need the data:crying::crying::crying::crying:
LAURA112 said:
Hi, i was wondering if you was able to solve the problem. if so please help me any advice would be helpful my situation is exactly the same with my note 3 and i need my data i really dont car about the phone anymore just need the data:crying::crying::crying::crying:
Click to expand...
Click to collapse
Hi Laura I can understand and feel your frustration but unfortunately your only option now it's to JTAG the phone to retrieve your data. Only a good phone shop can do it & it can be expensive.

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