Just yesterday my Samsung Galaxy S5 SM-G900F running Android 5.0 had a problem. When I open a text message, regardless of the sender, my phone automatically reboots. This doesn't happen all the time but it happens most of the time. At first I thought it was bad software so I did a factory reset but the problem is still there. I checked my battery and it's not bulging also. Nevertheless, I still used my phone even though it keeps on restarting and everytime this happens I carefully observed and what actions or situations might cause it and I came up with a finding. My phone only restarts when I open a text message in which the "Envelope" notification does not disappear on the status bar. Normally when you open an unread text message, the "Envelope" notification on the status bar should disappear since you already opened the message but mine doesn't disappear and after a few seconds my phone would restart. Can you help me on this? My phone is updated to the latest firmware provided for my region. Thanks in advance.
Hi,
Are you using Kitkat 4.4.2 or Lollipop
Sounds like Samsung's messenger app is misbehaving.
Go to Google play and download "Google messenger" app. Install it and have it take over your phone's SMS handling.
Then go to settings, applications (under ALL tab find Samsung messenger app), and clear cache and data on the Samsung messenger app.
If you really like the sammy messenger, uninstall Google messenger, and the phone will default back to Samsung messenger.
Hi,
Thanks for the reply
I install Google Messenger, but no effect, the phone still reboot in edition mode
can be in sms or any dialog box
---------- Post added at 01:38 ---------- Previous post was at 01:36 ----------
the pda version is G900FXXU1ANJ1
I can't tell what the problem is, but since factory resetting the phone doesn't resolve it, the android system files are probably corrupted.
Do your backups for files, photos, ... And use Samsung Kies software to fully reinstall the phone with factory software.
It will ask you for phone's serial number (on the sticker inside the phone, behind the battery, and the imei#) and then it will download the latest software straight from Samsung
It runs on Android 5.0 Lollipop. Well, I think I have found a temporary solution to my problem. In the Settings > Sounds and Notifications > Notifications > While locked, I changed from "Show all content" to "Do not show notifications and the problem doesn't seem to happen anymore but I am looking for a permanent solution since I am used to having my notifications displayed on my lock screen. Thank you.
Related
MY girlfriend bought this phone a month ago.
There were problems from the start - sometimes, but rarely, she didnt receive notifications from both IM's she is using, Viber and Whatsapp. Only when she enters the app, she sees that there are actually new messages - I checked Emotion UI settings for Battery manager and both apps are protected from the start (should work in the background). It wasnt such a big deal until today when she noticed that not a single message (7 viber and 2 whatsapp messages) didnt "go through" and only when the app is opened, she sees the message received. On top of that, problem got even bigger in the evening - in the middle of chat session, she doesnt even receive messages, until certain delay. I checked, it was not mobile data/wifi issue as everything else was working fine, one phone next to another, I send her a message and her's phone doesnt receive, while her phone is pretty much able to run a 1080p video from YT
Any solution to this .. ? she needs Viber very much as her work group from her job uses Viber extensively and she cant afford to miss new messages
tried: restarting, checking for EUI blocking apps, checked data/wifi for always ON on sleep, checked everything there is ..
pls help XDA!
Have u allowed notifications? Go to settings/apps and find whatsapp there.Tap on Notifications and Allow Notifications.
I have this same problem with others apps I tried ever everything, I think it's problem with Huawei optimizations (same says others, maybe this will be fixed in Android N).
i had a similar problem with my other apps...i just made them system apps... you need root for it, but no problems since
I Dont have any such issue.I Have tried sending Whatsapp message on my phone from another phone and it gave me notification instantly.
I'm using Viber, Telegram and whatsapp on this phone and I don't have such issues.... I'm not using any of the battery management or optimization apps by the way.
Sent from my vivo V3 using XDA-Developers mobile app
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Timura said:
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
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Click to collapse
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
snapdesign said:
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
Click to expand...
Click to collapse
it worked for me when adding the apps i was having problems with to the phone manager exceptions
pewtel said:
it worked for me when adding the apps i was having problems with to the phone manager exceptions
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Click to collapse
i have the similair problem
i add the apps to protected apps but nothing changes, still no notifications
any new solutions, maybe?
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
TheKingOfPain said:
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
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Click to collapse
I have checked and power plan is on performance..., still no notifications
Yeah, it happens to be broken on Performance too.
Damn phone.
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
daviderules said:
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
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Guys found a solution for the problem but need somebody to test to confirm. I connect VPN with opera max or other VPN app and then i get notifications as normal with mobile data. Anybody who can try and see if it works for them too?
I've had the same issue with mine since I got it. In my case I'm not using WhatsApp but Ebay and Amazon Seller apps. So that means that the problem is the phone, not something specific to any app. I often get a backlog of notifications when I unlock it, all at once.
I've tried every bit of advice offered in this thread and elsewhere. I'm now trying the Opera Max app - it could well be a useful work-around. I suppose if something changes the way it communicates by adding a proxy then it may be enough to bypass whatever thing is causing the problem, hopefully just until Huawei get round to actually fixing this widespread problem.
Hello!
Regarding push notifications issue i have some news.
- on P9 Lite, VNS-L21, new stock with B114 firmware, whatsapp, skype, gmail - works fine on both profiles (smart and performance)
- after a few days i make update from B114 to B120, B131 and B151 firmware and that issue appear only at whatsapp (skype and gmail work fine)
- first workaround was to maintain active whatapp application when device enter in sleep, simply start application and notifications appears.
- second workaround is to revert firmware to B114 version on wich my device work fine with whatsapp.
- final workaround is in Huawei yard....
PS: if whatsapp is closed notifications appear when i open application, not when i wake up device...
My firmware is VNS-L31C432B130 which I installed manually, using the procedure on this forum. I did this to enable the second SIM, as for some stupid reason they disable this feature on UK phones, and Carphone Warehouse don't tell you about it when you order one.
It looks like it's pretty widespread though - there seem to be lots of reports on the web, so I don't think I've caused this problem.
I got a notification from the eBay App over 2 hours late this morning, after I installed Opera Max the other day. It's possible that this was an error at ebay's end though - their IT systems can be quite random sometimes anyway, so I wouldn't take this as evidence that Opera Max doesn't fix the problem! There are far too many variables in the chain to conclude anything really.
However, I've just manually updated the firmware from VNS-L31C432B130 to VNS-L31C432B151. I've checked and all my app and performance power settings are still set OK.
If my phone now starts working properly then I won't know whether Opera Max or the firmware update fixed it. If so then I'll try uninstalling Opera Max so I can report back here on it.
Update: after a few reinstall of B122, B131 and B151 firmware, notifications of whatsapp works again properly, but now i have problem of syncing yahoo mail account (sync error)....
If I receive a text message, I get a notification in the top bar. If i receive a second text the notification disappears from the top bar and I have no way of knowing that I have messages until I open the app. This is extremely frustrating especially since I am away from my phone often at work.
Anyone have any ideas ?
Sounds like an app causing a conflict... does it do it in Safe Mode?
To enter Safe Mode, press power until the Shutdown confirmation pops up, then long press the notification and acknowledge Safe Mode... the next boot will not load any user applications in memory, just basic Android services, test it there and see if it is still a problem, if not you have an app that is conflicting, if it is still there I would try a factory reset and test again.
It does not occur in safe mode. How would I go about figuring out which app is causing the conflict
wkw89 said:
It does not occur in safe mode. How would I go about figuring out which app is causing the conflict
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This is a carrier SMS (text message) issue? Remove any app you can that deals with SMS or texting except the stock app, that is where I would start. Or any app that monitors notifications. Unfortunately, this is a trial and error process. Do you have a lot of apps installed?
Either that or factory reset, then add apps one at a time until it breaks.
Yes, unfortunately, I do have a lot of apps installed. How would I go about seeing what apps deal with notifications or SMS. Thanks
wkw89 said:
Yes, unfortunately, I do have a lot of apps installed. How would I go about seeing what apps deal with notifications or SMS. Thanks
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Click to collapse
Honestly, I don't know... Do you have lots of texting apps?
Just whatsapp
Any other ideas anyone ? It is extremely frustrating.
Test to see if WhatsApp is your conflict. Uninstall it long enough to see if it is the culprit. If it is and you want to keep using it, I don't know how to fix it, but at least you know more precisely where to start.
It is not WhatsApp causing the issue. Any other ideas ? I'm surprised no one else has had this issue. It is extremely frustrating.
I am still having this problem. I also get "unfortunately messaging has stopped." When receiving messages from one particular contact.
There are other apps that can do texting and act as a messaging app...I.e Facebook messenger, Hangouts, Skype, etc. The are also apps with access to messaging which you can find on permissions. As stated by acejavelin, you will have to start doing trial and error as this appears to be an app conflict if safe mode works. The easiest first step is to deny permissions to messaging and see if you can find the culprit.
Are you rooted by chance? I'm not asking you to root if you are not and I'm not claiming root is the issue. Try denying messaging app permissions first one by one. You can find this in Settings, Apps, tap the gear icon in top right, App permissions, SMS. If toggling one doesn't fix the issue, toggle the next one off. Just make sure to leave the stock messaging app on. If the text notifications problem persists, report back.
I'm not rooted. I am going to try this today. Thank you.
So I tried this and went through each app and denied permission of SMS to each one, one by one. The same thing happened everytime no matter what.
wkw89 said:
So I tried this and went through each app and denied permission of SMS to each one, one by one. The same thing happened everytime no matter what.
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Denying permissions was an idea to try and make as painless as possible. The only options left for you to try are the most painful. However, as was asked once already, could this be something to do with your carrier (or your friends). While you could start uninstalling ​apps one by one, I would recommend doing a factory reset and start fresh when prompted (don't let Google automatically restore your apps). If upon a fresh install and update of system apps your message notifications don't work correctly, then it is a carrier issue most likely which you would need to take up with them. If message notifications work properly, then start installing apps one by one and testing as you go. Whether you uninstall or install one by one, it is not a quick process, but with a factory reset, you get a refreshed phone.
Has anyone else run into this issue in the past week or so? Soon as I updated to the newest version of Google messenger ah which is now "Android messages" probably to reduce confusion between Facebook messenger, my messages app always says I have unread messages which I do not. I also do not use any other messaging app for texting. I do not even have the Facebook messenger app.
Things I have tried:
Deleting data on messages, fixes it temporarily after a restart but then comes right back.
Uninstalled app, restarted, reinstalled, restarted, still does it.
Tried clicking on every individual text message on each person, doesn't fix it.
Bothers me so much I did a factory reset, put no apps on my phone, disabled any bloat, downloaded Android messages, tried it, still saying I have unread messages.
I have no idea what else to try, from what I have heard on Reddit, many others are experiencing the same problem and no fix for them that they knew of yet.
I'm thinking it must be something with the recent update, obviously that was my first deduction after updating and it happening literally right after with never having problems but I'd figure I would try stuff and see what happens.
BlueForce64 said:
Has anyone else run into this issue in the past week or so? Soon as I updated to the newest version of Google messenger ah which is now "Android messages" probably to reduce confusion between Facebook messenger, my messages app always says I have unread messages which I do not. I also do not use any other messaging app for texting. I do not even have the Facebook messenger app.
Things I have tried:
Deleting data on messages, fixes it temporarily after a restart but then comes right back.
Uninstalled app, restarted, reinstalled, restarted, still does it.
Tried clicking on every individual text message on each person, doesn't fix it.
Bothers me so much I did a factory reset, put no apps on my phone, disabled any bloat, downloaded Android messages, tried it, still saying I have unread messages.
I have no idea what else to try, from what I have heard on Reddit, many others are experiencing the same problem and no fix for them that they knew of yet.
I'm thinking it must be something with the recent update, obviously that was my first deduction after updating and it happening literally right after with never having problems but I'd figure I would try stuff and see what happens.
Click to expand...
Click to collapse
Any updates? My wife's ZF is experiencing the same thing. I noticed it on my own device a few days ago, but, since I run Action Launcher, I just turned off notification badges.
Had same exact issue but fixed it
Yes I've had this same issue since the update and it turned out to be related to Verizon Messages app. I opened Verizon Messages, opened each "unread" thread then I closed the app and disabled it. No issues since then with the notification bug in Android Messages. Also I made Verizon Messages the default messenger temporarily while I did the above and then afterward I switched it back to Android Messages
I followed almost the exact same steps, except for making it the default messenger. I'll try it again today and see if it works. Thanks!
Marine034189 said:
Yes I've had this same issue since the update and it turned out to be related to Verizon Messages app. I opened Verizon Messages, opened each "unread" thread then I closed the app and disabled it. No issues since then with the notification bug in Android Messages. Also I made Verizon Messages the default messenger temporarily while I did the above and then afterward I switched it back to Android Messages
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Click to collapse
Hmmm, this also did not work for me. I did make it my default messenger while I read the messages then went to disable and force stop it. I tried many variations of enabling and disabling the app too like blocking notifications, turning off system control, denying all permissions, nothing seems to work. I guess we'll just have to wait for an official fix it seems.
Same here. My wife's has been doing this for the past week. Mine just received the push today for it so now mine is doing it. Hopefully they resolve the issue soon.
Ugh same here again..
Yeah it's happening again now on mine so it does indeed look like we will have to wait for an official fix :-/ I think I might just download an older version apk until they are able to push a fix out for it
Same problem here. Uninstalled and rebooted. Did not install update. Works fine. Will wait for next update release before trying update again.
Moto Z Force Droid
Hi all
I have searched everywhere and I can't find anybody else with this issue... I surely can't be the only one...?
Since updating my Nexus 6P to Oreo I appear to have some apps not show a notification icon or anything in my notification drop down menu. My phone will vibrate as normal but my screen will not show any notifications...
This happens for Outlook (I will receive a normal notification and email preview on my Huawei watch running 2.0 but nothing at all on phone apart from its vibration), FotMob (a goal alert service if anyone is unfamiliar with it) and even push notifications on Facebook (to name a few). WhatsApp and text messages, for example, are working as normal.
I have reset all my notification and permissions settings TNA and even uninstalled and reinstalled the troublesome apps. Same result
Is this just apps not being fully supported for 8.0 or is this a different issue?
I really don't want to resort to a factory reset...
Thanks in advance
The most important thing i hate about Oreo .. is that Power notification control is missing the is so important for me!!
Flicker20 said:
Hi all
I have searched everywhere and I can't find anybody else with this issue... I surely can't be the only one...?
Since updating my Nexus 6P to Oreo I appear to have some apps not show a notification icon or anything in my notification drop down menu. My phone will vibrate as normal but my screen will not show any notifications...
This happens for Outlook (I will receive a normal notification and email preview on my Huawei watch running 2.0 but nothing at all on phone apart from its vibration), FotMob (a goal alert service if anyone is unfamiliar with it) and even push notifications on Facebook (to name a few). WhatsApp and text messages, for example, are working as normal.
I have reset all my notification and permissions settings TNA and even uninstalled and reinstalled the troublesome apps. Same result
Is this just apps not being fully supported for 8.0 or is this a different issue?
I really don't want to resort to a factory reset...
Thanks in advance
Click to expand...
Click to collapse
How were the apps installed? If you restored them through Titanium Backup, the device id for GCM push notifications will be wrong.
Uninstall, clear cache, then install the app from the play store.
Hi krs360
The apps were installed through play store. I am running fully stock, unrooted Android 8.0
Thanks
I have the same problem. Gmail is set to blink the notification light - but it doesn't! Argh!
FloomFloomBroom said:
I have the same problem. Gmail is set to blink the notification light - but it doesn't! Argh!
Click to expand...
Click to collapse
There is something sketchy about oreo notification. Sometimes the LED simply doesn't blink at all , sometimes it simply blink very very slow.
Aquamail works fine
Gmail also doesn't pop up with a notification when the screen is off. But aqua mail does, and the notification light also works.
I think I found the answer to this. Basically it's a change in the SDK that requires the app author to fix. (I know, I just discovered the same problem in apps I wrote.)
https://stackoverflow.com/questions/43093260/notification-not-showing-in-android-8-oreo
Nothing quite so heartbreaking than to find a singular post/thread on the internet from someone having the same issue as you, only to discover that no solution has been posted and that it's old.
For what it's worth, having the same exact issue. Phone updated OTA a few weeks ago, and at first I was having the battery drain issue but that seemed to get fixed during the patch update, but now I've noticed that Outlook Calendar reminders, as well as Facebook Messenger App Notifications (new messages) no longer make a sound and/or show up as a notification on my phone. This is extremely annoying/difficult especially with Outlook as I have a really terrible time keeping things straight or organized, so I rely pretty heavily on the calendar reminders I set in it for daily/weekly/monthly things.
I could be wrong but I think it's related to notification lights.I wasn't getting anything until I turned it on and suddenly I was.
Hi,
Has anyone come across the solution for this issue? I have had it for over a month now and I really don't understand what the issue could be.
same issue with OREO (ZUK Z2 PRO)
also cannot edit permissions because it doesn't handle a device with plenty apps installed (+800) it hangs and crash / go back to main menu without letting you edit anything in options
Hi
I am getting really frustrated, as I am not receiving any FCM Push messages in my own app on my s8+, either its runnning or in background.
I have switched off battery opt for all apps and tried all solutions for this problem when searched for (disable Google App, disable battery opt, allow notifications, ....). App has all access and notification rights.
My app should only display this push notification, nothing fancy.
My wife has a S7 with Android 8.0.0 the same version as on my S8+.
The strange thing, the S7 gets every message immediately with no problem, only my S8+ doesnt display anything.
Also GMail notfication is extremly delayed as are all push messages.
I am really out of ideas.
I made a factory reset and that didnt help either.
Summary:
S8+ Android 8.0.0: no FCM from own app, push messages delayed on other apps
S7 Android 8.0.0: FCM shown istantly without any delay, push messages on other apps normal
Does anybody have another idea?
Would a custom rom help? I am now at a point where I wouldn't care losing warranty by installing a custom rom, if the Push messages would work!
thanks for your help
regards
Erich