Reboot problem - Galaxy Grand Prime Q&A, Help & Troubleshooting

Just got the device but it's sometimes just suddenly reboots!!
Updated to latest kitkat and even did a factory rest but the same problem
Any ideas why I have this?
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Never mind, looks like a hardware issue, sent it back and will get a replacement
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Related

Watch On S4 problem

All the sudden Watch On app is turning itself on and showing in the notifications area. I turn it off(tell it not to) but when I restart it's back. What happened? Fix?
Thanks.
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Check your settings and disable the "show remote in notifications"
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Thanks, but that's what I have tried 6 times now. It automatically puts it back on restart.
Please help.
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I came here and was just about to ask the same question. I could not figure out why this thing was always on in the notifications and status bar!
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That is weird because I use my watch on app all the time. I disabled the notification from settings once and it stayed true. Are you running a custom ROM? I'm on ShoStock v2.0.
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Not rooted. All stock.
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Same here. Started happening a couple days ago. Every restart its in my notifications. I'm running mint jelly rom.
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I am running SHOstock 2 and it happens to me too.
I reported it to samsung, you should too,
in the Settings near the bottom
Send feedback or get help
Report this faulty app Please!!!!
fix
Unless Samsung has updated the app behind the scenes.
This seems to have fixed the issue:
Under settings go into your applications
go to Samsung Watchon and hit the clear button,
Yes, you will have to re-setup your TV\Cable,
but the checkbox does not reset now.
I emailed them about the issue. You can report bugs from the app. I suggest everyone do the same
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Reboot after call?

Anyone experiencing a reboot after a long call? I get one once a day and it's usually after I set the phone down on a desk. Not really having this issue any other time. Anyone have any ideas?
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Well I did a battery pull and now don't really have this issue, at least not like I did. I still occasionally get one once a week when setting the phone down. Any ideas? Is it the phone or the battery?
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"Once a week"... lol you act like it's been out for months now. It's only been out for 2 weeks. But I'm glad you solved your problem.
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Anyone have a problem with camera flash not working?

I keep randomly having an issue with the camera flash not working, and I've seen other similar complaints with other phones but they force stop camera and it works, mine doesn't. The only thing that works is a reboot, but I shouldn't have to do that to fix the issue. Flashlight doesn't work either at the same time btw. Anyone else worth this problem? Any fixes?
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MACHEK said:
I keep randomly having an issue with the camera flash not working, and I've seen other similar complaints with other phones but they force stop camera and it works, mine doesn't. The only thing that works is a reboot, but I shouldn't have to do that to fix the issue. Flashlight doesn't work either at the same time btw. Anyone else worth this problem? Any fixes?
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Click to expand...
Click to collapse
Not with the Stock Camera but I also have the Paid CameraZoomFX and the Flash doesn't fire with that unless I set it to Torch Mode. I know that they (CameraZoomFX) just issued a bug fix for the S4 Flash, so I wonder if they're going to issue one for the N3.
My brother had this same issue had to take the phone back for replacement. They replaced it with little issue at Verizon.
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coor said:
My brother had this same issue had to take the phone back for replacement. They replaced it with little issue at Verizon.
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Click to expand...
Click to collapse
Maybe I'll do that. When they replace it do you get a refurbished or new?
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MACHEK said:
Maybe I'll do that. When they replace it do you get a refurbished or new?
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Click to expand...
Click to collapse
I believe he got a refurb. That's what they generally do unless they don't have any then they give new.
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coor said:
I believe he got a refurb. That's what they generally do unless they don't have any then they give new.
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Click to expand...
Click to collapse
Ugh
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I had that issue...called Verizon n they did a soft reset n haven't had any trouble since
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mrstone77 said:
I had that issue...called Verizon n they did a soft reset n haven't had any trouble since
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Click to expand...
Click to collapse
Soft reset? Like just rebooting? Or full wipe and restart?
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MACHEK said:
Soft reset? Like just rebooting? Or full wipe and restart?
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Click to expand...
Click to collapse
To be honest I can't remember how we did it but if u call them they will walk u through it...my bad...He put it n safe mode...that's what it was
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mrstone77 said:
To be honest I can't remember how we did it but if u call them they will walk u through it...my bad...He put it n safe mode...that's what it was
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Click to expand...
Click to collapse
OK I looked that up and it says it's to troubleshoot an app that may be causing the issue, did you remove an app after that?
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MACHEK said:
OK I looked that up and it says it's to troubleshoot an app that may be causing the issue, did you remove an app after that?
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Click to expand...
Click to collapse
Yes..I removed the flash alert app then went n safe mode...He said any 3rd party app involving the flash can cause it to stop workin...I reinstalled the flash alert app n haven't had any issues since
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I have similar problems. My phone camera flash currently doesn't work at all. None of the apps which have access to the camera and the flash work. I'm currently using InFocus M320e. Several days ago I recorded a video for 35 minutes and the flash was on because it was dark at that time. Is there any way to fix it? Thanks.

Restart and volume down

Just messing around one day and I was holding my down volume key in while my phone was restarting. Then this screen popped up asking if I wanted to download a custom os? Never seen this and couldn't find much on a search on this topic. Any one else see this?
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That's how you get it in download mode.
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I see... When I click on download custom os it says don't turn off target... in which case I did cause I had no idea what it was doin...
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Read up on it.. This is my first Samsung phone. Came from HTC. Thanks for the reply
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Safe to uninstall?

Hi guys, I have a app called Samsung push service. Is it safe to uninstall?
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Plain Water said:
Hi guys, I have a app called Samsung push service. Is it safe to uninstall?
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Click to expand...
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Samsung?????????
You need to be clearer about what ROM you're on, And what phone.
I'm on stock rom d802
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And clearly on my signature you can see my phone model
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Plain Water said:
And clearly on my signature you can see my phone model
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Click to expand...
Click to collapse
So why do you have Samsung push service?
To be honest, I have no idea
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Plain Water said:
To be honest, I have no idea
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Click to expand...
Click to collapse
Then you're not on Stock.
Good luck.
I'm on stock.
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I'm guessing your last phone was a Samsung? I had the same thing happen because Google Play pushes what was last installed on your device so if you had a Samsung with Samsung push services it will install it. I started freaking out when my phone started downloading 100 apps and started eating my data up lol.
Just remove the push service from Google Play and it won't happen again if you factory reset or something.
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noduff said:
I'm guessing your last phone was a Samsung? I had the same thing happen because Google Play pushes what was last installed on your device so if you had a Samsung with Samsung push services it will install it. I started freaking out when my phone started downloading 100 apps and started eating my data up lol.
Just remove the push service from Google Play and it won't happen again if you factory reset or something.
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Click to expand...
Click to collapse
Thanks for the hypothesis. I had a sgs3 before this phone.
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Yeah, I just upgraded from a Galaxy s2x :thumbup:
I even tried the S4 but returned it, much happier with this device. Now I just need to find a mod to try out that works for the Canadian phone...
Enjoy your G2!
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