Hello all. I've got a problem with my N4 in that when I connect it to a PC via USB, the PC does not recognize any connection at all. It's not even saying "unknown device", just nothing. I've tried connecting it to multiple PC's (win 7, Win 8, Win 10) and with multiple USB cables, but I don't get anything. The only time I get something at all is if I turn on USB debugging on the N4. In this case, the PC recognised that a device has been connected, but doesn't seem to know what it is as it can't find the correct drivers to install.
This used to work fine on my Win7 machine, so I'm not sure what's changed. Anyone got any ideas what I can try to fix it?
Thanks for any help.
What I noticed before I replaced my USB port was that the port was worn out. It would charge/work with a brand new high quality cable, but wouldn't work right with an older cable.
As cables vary in quality and the data pins are different than the power pins, try cleaning the lint out of your USB port and try connecting with a brand new cable.
Just thinking out loud.
I am just going to toss this out there as one thing to check, as I know it affected me on Win8, and I think MS may have pushed out to the other versions if you did not revert the driver update yourself. http://www.eightforums.com/drivers-...usb-issue-since-last-windows-8-1-updates.html
Thanks for the link. that solved the problem. Once I set the connection to MTP. all PC's now recognise the device again. Many thanks!
Lee
leecotton said:
Thanks for the link. that solved the problem. Once I set the connection to MTP. all PC's now recognise the device again. Many thanks!
Lee
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Click to collapse
Awesome, glad that worked for you. That URL is a godsend, and should be a sticky, because that USB situation will have you pulling your hair out.
leecotton said:
Hello all. I've got a problem with my N4 in that when I connect it to a PC via USB, the PC does not recognize any connection at all. It's not even saying "unknown device", just nothing. I've tried connecting it to multiple PC's (win 7, Win 8, Win 10) and with multiple USB cables, but I don't get anything. The only time I get something at all is if I turn on USB debugging on the N4. In this case, the PC recognised that a device has been connected, but doesn't seem to know what it is as it can't find the correct drivers to install.
This used to work fine on my Win7 machine, so I'm not sure what's changed. Anyone got any ideas what I can try to fix it?
Thanks for any help.
Click to expand...
Click to collapse
Looks like the drivers in your PCs are not compatible. Get the correct drivers and try.
When some other drivers get installed, sometimes the existing drivers cease to work. I have faced this issue and solved it by installing correct drivers again.
You can also use NRT for this.
Related
No computer detects my TyTN anymore. Not even to display the "New Hardware Found" message that I usually get when plugging the TyTN into a USB port of a computer that hasn't seen the device before. Nothing. The phone still charges and the it still knows when its plugged by the icon on the lower right corner of the screen.
I've searched the forum for this very issue, and found mostly activesync issues/solutions. I've tried them all with no success. BTW activesync works for me via bluetooth. My last resort was a hard reset. Three times... (read from one of the posts). Now I'm stuck with a TyTN with a Dopod ROM.
Has anyone experienced this problem?
I tell you, having a kick-ass phone but without a way to push the customization files into it is TORTURE.
Please help.
I had a smiliar problem when I Installed XP-MCE.
I solved it by downloading the latest Active Sync and Installing it, From there windows picked it up as a Mobile Device.
jford04 said:
I had a smiliar problem when I Installed XP-MCE.
I solved it by downloading the latest Active Sync and Installing it, From there windows picked it up as a Mobile Device.
Click to expand...
Click to collapse
Thanks for the reply. I use ActiveSync 4.5 on Win2K, XP and XPMCE. The computers are not able to detect it at all.
Reinstall Activesync
Try reinstalling Activesync (which will uninstall the earlier install of the same or earlier version). This worked for me. I face this problem once too often coz I sync with my desktop and laptop.
try deleting the partnership on the phone and then try plugging it in, make sure all the partnerships on the phone are deleted, i had the same issue with my tytn and that solved it.
Another issue i had was that windows was detecting the device but still would not allow it to connect , so what i did there was just go into computer management (right click on my computer then click manage) and uninstall the device while it was connected then unplug and plug it back in and windows re-detected it. Also make sure you have the atest version of active sync installed.
Hope this helps
Check device manager - does it even refresh when you plug your device in?
If it does not, you may have a big problem...
Have you tried an alternate USB cable? It could be that that is shot.
Have you still got the min-USB headphones? If so, do they still work?
If they do not work either, that would suggest that the device's USB port port is shoddy...
And reality sinks in...
yrreP said:
Check device manager - does it even refresh when you plug your device in?
If it does not, you may have a big problem...
Have you tried an alternate USB cable? It could be that that is shot.
Have you still got the min-USB headphones? If so, do they still work?
If they do not work either, that would suggest that the device's USB port port is shoddy...
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Click to collapse
Yeah, I think the USB port on my TyTN is partially dead. This feels like being with Verizon and their locked phones. Sucks wet cow butt.
Oh well, I'll just learn to live with my Dopodish phone until HTC comes out with TyTN III.
Thank you all who replied.
Massive problem, HD2 gurus please help me here:
HTC HD2 & WMDC & Win7 x64 = Not working.
I've downloaded WMDC x64 bit from Microsoft's official site, installed the app, plugged my phone in the USB port..... and nothing happens. Win7 x64 does not pick up the phone via any of my USB port (I've tried like 4 different USB ports already).
Here is the weird part, Windows doesn't even pick up the HD2 as an USB device. I doubled checked via Task manager, and nothing has been detected. I have scanned for new hardware via the device manager countless of times.
Nothing shows up, not in device manager, nor control panel. Having WMDC installed doesn't help either, the app simply doesn't recognise HD2 via USB cable. Even with WMDC uninstalled, Windows just can't detect my HD2, but when I plug my Nokia N97 in the same USB port, Win7 picks it up as a mass storage device straight away.
Basically the phone will only charge the battery from the USB port, and nothing else. Win7 x64 doesn't even flinch when I plug the phone in, nothing pops up, WMDC says no device is found. I've tried just about everything, googled a bit and it seems like I'm not the only one that's suffering from this problem.
Here is a list of all the possible solutions that I've tried :
Ran WMDC as system administrator
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Click to collapse
Took ownership of the WMDC application
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registry key in question:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost\WindowsMobile
- Right click -> Permissions -> Advanced
- Took owner ship of the registry key
- Gave the Users group Full Control.
Then in device manager:
- Scan hardware changes
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Click to collapse
Uninstall WMDC & WMDC update via Windows control panel, and plug the HD2 in without WMDC installed.
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Click to collapse
Ran services.msc via run command, disabled Windows Mobile 2003, and re-enabled it. Fiddled around with both Windows Mobile serivces by disabling and re-enabling them
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Updated my motherboard's BIOS driver
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Please help me, this is a great phone and I can't wait to use it properly. But this has been an incredibly annoying experience.
Thanks in advance.
Edit :
Problem solved. Turned out that T-Mobile's USB cable was broken, I had to use my Nokia N97's cable to connect my HD2 to my PC
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Had the same issue last night when I first tried to sync my HD2. Same issues, ended up being I needed to update the Bios on my motherboard. Ironically it worked after I plugged it in and failed the driver install. Then went to Device Manager and ran update driver for the picked up devices. Works like a champ now. Hope this helps in some way.
techboydino said:
Had the same issue last night when I first tried to sync my HD2. Same issues, ended up being I needed to update the Bios on my motherboard. Ironically it worked after I plugged it in and failed the driver install. Then went to Device Manager and ran update driver for the picked up devices. Works like a champ now. Hope this helps in some way.
Click to expand...
Click to collapse
Somehow I doubt that I will need to update my motherboard's BIOS, as my PC picks up the Nokia N97 perfectly fine. Having said that, I'm busy dling my mobo's latest BIOS right now.
Will let you know how it works out.
Edit : Nope, just as I thought. Didn't rectify the problem, thanks for your advise though.
Okay, the BIOS update scared me for a second there. I didn't revert back to the default setting after the BIOS update, which made all the USB ports malfunction on my PC. I couldn't use the keyboard nor the mouse, but I solved that problem by clearing the CMOS with a jumper.
Anyway, that's not the problem... The PC still wouldn't reconise the HD2. What I have noticed is as soon as I plug my HD2 in the USB port, HD2 automatically runs the activesync.exe
Having said that, the PC still can't identify the HD2 as an USB device. Absolutely zero response from Windows 7 x64. I've been trying to rectify this problem for over 6 hours already. I have googled dozens of pages, tried just about every single solution (bar the formatting option, which I will leave it as the absolutel final resort).
Please, can someone help me.
Gentlemen, have any of you tried a usb hub?
For the heck of it, have you tried it on a different PC? Have you tried a different cable? I am not sure what cable the N97 uses. I apologize I'm not trying to be an ass or anything, just wanted to find out if it's the handset's micro USB connection problem.
N1M1TZ said:
For the heck of it, have you tried it on a different PC? Have you tried a different cable? I am not sure what cable the N97 uses. I apologize I'm not trying to be an ass or anything, just wanted to find out if it's the handset's micro USB connection problem.
Click to expand...
Click to collapse
Yes, I have tried it on two different laptops, both have Win7 x86 installed.
I didn't install WMDC, instead I just plugged the HD2 in the USB port, hoping that Windows will automatically download WMDC and install everything on it's own. But alas, no luck with that either. Laptop could not detect the phone via USB cable, nor Bluetooth.
EDIT : OMG, I think I found the solution. Thanks, N1M1TZ. You actually did help me by suggesting the switch of USB cables. Since the Nokia N97 works flawlessly on my PC via USB, and the fact that both the HD2 and N97 uses the microUSB format, I was able to get the HD2 hooked up to the laptop. So it seems like T-Mobile's HD2 USB cable is the culprit. Well, it's in the bin now, I'm gonna use N97's USB cable for both of my phones in the future.
I'm glad you got it working. I had the same issue with my usb cable. Went out and purchased a replacement cable and found this ReTrak USB to micro USB cable. I have used their cables for most of my stuff from patch cord to adapters instead of my cables getting tangled or tied up together. Here's their website for more info http://www.emergeretail.com/Default.aspx
this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated
Same thing here.
It charges through USB but it doesnt connect.
If i choose the storage option it works fine.
I want to sync my outlook and i cant...
What the heck...?
i know this may seem a bit "it helpdesk-ish" but try re-booting your PC
Come on... give something drastic!
Already done that, rebooted the pc and the hd2...
still nothing
djchubbs said:
i know this may seem a bit "it helpdesk-ish" but try re-booting your PC
Click to expand...
Click to collapse
believe it or not i have done that mannyy times and did alot of device manager things to try and let both computers recognize the hd2 but still nothing haha..
ive had previous hd2's and they've all connected fine untill this one, maybe its this specific one thats giving me trouble. but regardless, it charges via usb then it should be able to recognize it
Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.
johncmolyneux said:
Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.
Click to expand...
Click to collapse
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?
k20a1 said:
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?
Click to expand...
Click to collapse
That is very weird. Sorry mate - never heard of it doing that for anyone before.
Make sure you have the mobility center/active sync program installed on your computer. Without it it won't work.
On Vista or Seven, with the HD2 plugged in, you can find the program/drivers by launching and refreshing manually Windows Update. On XP you have to do that manually.
Good luck.
This happens to me often. In my case I have found it to be a weird driver issue. Go to device manager and look for the yellow triangle. Right click and update driver software. This worked for me I hope it helps.
bit late but just flashed maxsence and i love the look, but have allready had to restart by phone 10 times in 10 minutes. I'll wait for the next release. back to GTX for now.
Good work NRG. keep it up.
this is one of the many WM6.5 errors!
need Android soon!
Ok here we go.
The phone did not connect through activesync to my pc. When i selected to connect as mass storage it connected.
I checked for driver issues in device manager but nothing came up.
I checked the hd2's activesync. Bingo! the activesync was crashing when i was running it. I had to hard reset the phone.
Now it works fine.
My guess is that maybe a program that i installed recently was buggy and created this particular problem. Unfortunately i have about 50+ programs installed (including themes etc) and i m not sure which one it was.
I was installing all the programs again today one by one and after the install process was completed i connected the hd2 to usb to find which app was the problematic one.
After installing almost(some were found useless) all of the apps (here is the crazy part) the hd2 still was connecting through activesync....
HTC will drive me nuts...
Anyway the phone now connects correctly.
I cant understand which was the problem....
as odd as it may sound i think i figured it out.
i think its the usb cable that im using, i have to wiggle it around for it to connect to active sync but once it connects its not a stable connection as it cuts in and out.
but charging capabilities work though!
pos wire, i ordered a new wire and if that one fails also, i will have to get my hd2 replaced for faulty usb port
thanks for all the replies much appreciated
@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!
angelossssss said:
@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!
Click to expand...
Click to collapse
i did whenever i custom rom'd it, it still does the same thing. yes it will connect via usb while in bootloader but will not during regular phone operations lol
"Disk drive" mode not working with XP laptop
HD2 is working fine with my desktop, but wit laptop I can only use ActiveSync to browse files.
When I connect the USB cable I get:
"Found new hardware wizard"
but it tells me that it Cannot Install This Harware - Disk Drive
"An error occurred during the installation of the devie The system cannot find the file specified"
And I only have "Finish" to click - if I click it the wizard lunces again immediately and goes on and on with no end.
HD"/Leo does not appare in Disk Manager (I know ablut the drive lettering issue)
I'm sure its my XP issue, but I havent found drivers to fix that, and I'm not about to reinstall XP on my lappy in near future.
Transfer files - Solved
;
k20a1 said:
this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated
Click to expand...
Click to collapse
I share the same here and I was despaired of trying to solve it with any logical, as well with illogical, measures. Such as: rebooting, changing usb cables, reinstalling activesync 4.5, etc.....etc...blla..blla...blla...
However, I solved the "Transfer files issue" by taking out the sd card from the HD2 and connect it with an external cards reader to my pc.
The card reader connected and works with the same usb cable that does not work with the HD2.
That way I load it with all files and in the same occasion I reload into my computer the daily spb backup files.
However, I have the feeling that the reason for that problem is a missing file/driver named: "Setup1.SPL" in the pc windows operating system.
In order to solve that it seems that only reinstalling windows on my pc will be the solution which defiantly do not like.
When I plug my phone into my usb port I keep getting an error message
That says
USB device not recognized
one of the usb devices attached to this computer has malfunctioned and windows does not recognize it. For assistance in solving this problem, click this message.
So when I do that it says unknown. I know I have the drivers installed because I can odin back to stock. I am thinking this is the reason why wired tether will not work.
Can anyone let me know what the problem may be?
Thanks.
This has happened to me from time to time. A reboot of the pc and phone has always fixed it.
I just realized I have never used this cable with the phone. I got it at walmart and it is made by fuse. So it could be the cable.
Also try a different usb port. Mine got error error messages on some ports but not the other on the same computer.
I bought several usb cables for cheap online. 1 totally stopped working, and another one disconnects the phone is I move the cable.
I always suspect the cable!
I am having the same problem with my laptop atm...
My computer can't seem to see the epic when it's in d/l mode. I've installed the samsung drivers as well...but no go.
Hopefully someone has a suggestion to fix the problem. I'll be seaching the forums in the meantime.
had the same problem try a different usb port aslo dont use usb multi hubs.
I have the same problems as well.
A reboot fixes nothing.
None of my ports work.
I do not want to replace my epic but this simple issue is nerve wrecking.
I have a similar problem. Both my wife and I have the epic. I have no issues connecting my phone to either of our computers but when I connect my wife's epic neither of the computer's see the phone at all (not even as an unrecognized device). The phone asks if I want to mount the sd card and I say yes and nothing happens. I've tried usb debugging and I can't get Odin to work either for hers (fine for mine). Has anyone else had this issue?
Thanks
First off I have searched repeatedly and cannot find someone with the same problem as me. So if there is point me in the right direction.
My Nexus 4 won't connect to a computer via USB, it will charge, but it treats it as if it were plugged into a AC adapter. my computer also does not recognize that there is something connected to it (no errors, no trying to install drivers, and no unknown devices in computer management).
I have tried:
Multiple USB cords
Multiple Computers
Multiple OS's
Multiple ROMs (it has an unlocked bootloader from when it worked)
Does anyone have any idea what's wrong with it? Or how it could possibly be fixed?
Thanks,
Matt
bubb18 said:
First off I have searched repeatedly and cannot find someone with the same problem as me. So if there is point me in the right direction.
My Nexus 4 won't connect to a computer via USB, it will charge, but it treats it as if it were plugged into a AC adapter. my computer also does not recognize that there is something connected to it (no errors, no trying to install drivers, and no unknown devices in computer management).
I have tried:
Multiple USB cords
Multiple Computers
Multiple OS's
Multiple ROMs (it has an unlocked bootloader from when it worked)
Does anyone have any idea what's wrong with it? Or how it could possibly be fixed?
Thanks,
Matt
Click to expand...
Click to collapse
You try turning off USB Debugging?
kbeezie said:
You try turning off USB Debugging?
Click to expand...
Click to collapse
Sorry for late reply, I've been busy.
Yes, ive tried that too, no difference. It's not seen by adb either...
check out this thread
http://forum.xda-developers.com/showthread.php?t=2297124
i had the exact same issue and was able to get it fixed by using a usb 2 into 1 cable. like the ones that come with an external portable cd writer. once it got recognized, i wiped completely and went back to stock and locked bootloader. problem has not come back since. it was probably a bad flash that caused the issue.
once you get it going again, get it rma exchanged just in case.
https://www.dropbox.com/s/qmg0p38orlmexit/IMG_20130603_121120.jpg
SeraldoBabalu said:
check out this thread
http://forum.xda-developers.com/showthread.php?t=2297124
i had the exact same issue and was able to get it fixed by using a usb 2 into 1 cable. like the ones that come with an external portable cd writer. once it got recognized, i wiped completely and went back to stock and locked bootloader. problem has not come back since. it was probably a bad flash that caused the issue.
once you get it going again, get it rma exchanged just in case.
https://www.dropbox.com/s/qmg0p38orlmexit/IMG_20130603_121120.jpg
Click to expand...
Click to collapse
Still no luck with the cable, it does not recognize that it is plugged into a computer and the computer doesn't see anything plugged in
i had same problem but my problem was on windows xp. when i try windows 8 it receognise it and than i install driver on my xp pc.
on your problem it can be because of the micro usb jack of the phone. if it gets charged it should get connected also.
I am having the same problem. My Nexus 4 used to connect to computers just fine, but now it only charges from them. Like the OP I have tried many things:
Multiple USB cables
Multiple Ports on...
Multiple PCs running...
Windows 8 and 7
Debugging On or Off
MTP or PTP
Multiple versions of CyanogenMod
Factory Data Reset
Absolutely nothing lets my N4 connect to a computer (besides charge)
When I go to Settings>More...>Tethering, the USB Tethering option is grayed out and it says "USB not connected)
If anyone has the solution, please help.