Can't make international calls in Nexus 4 - settings problem? - Nexus 4 Q&A, Help & Troubleshooting

Hi all,
I noticed a problem in my Nexus 4 - cannot make international calls (I dial the number, and then I immediately receive a "call ended" message without even a dial sound). No problem with local calls. I checked with my mobile provider and international calls provider and I'm open in their systems to dial internationally - so it must be something in the Nexus 4 settings - can anyone help? What should I change in my settings?
Thanks!

liorbp said:
Hi all,
I noticed a problem in my Nexus 4 - cannot make international calls (I dial the number, and then I immediately receive a "call ended" message without even a dial sound). No problem with local calls. I checked with my mobile provider and international calls provider and I'm open in their systems to dial internationally - so it must be something in the Nexus 4 settings - can anyone help? What should I change in my settings?
Thanks!
Click to expand...
Click to collapse
Are you on prepaid or postpaid plan? If you are on pripaid, you don't have enough credit to call abroad
Sent from my iPhone using Tapatalk

Post-paid...
Stevica Smederevac said:
Are you on prepaid or postpaid plan? If you are on pripaid, you don't have enough credit to call abroad
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse

Do you have the country code before the number? For example if you want to call to Norway from another country you need do write "+47" or "0047" before the telephone number.

Sure - 00-country code-number
Nobody encountered this problem? Nothing to change in settings?
theminikiller said:
Do you have the country code before the number? For example if you want to call to Norway from another country you need do write "+47" or "0047" before the telephone number.
Click to expand...
Click to collapse

liorbp said:
Sure - 00-country code-number
Nobody encountered this problem? Nothing to change in settings?
Click to expand...
Click to collapse
No, have never encountered that before and can't really think of any reason for your problem either, sorry.

Do you have it activated by your carrier? Most require you to enable international calling. Doesn't cost anything. It's there as a safeguard.

I had a similar issue last week. I travel a few times a year internationally. I'm on AT&T and I purchase a passport plan prior to travelling to Europe.
I traveled to Germany in April. Phone worked fine I could SMS (using stock messaging app in android 5.0.1) and Called my wife's cell by just like I do here in the states.
Last week I was in Denmark. I could SMS my wife (who was in-country with me), but when I tried to call her phone it went to some voicemail and never rang her phone. I tried calling a colleague back in the states with a different area code and that call wouldn't even go through. I SMS messaged people back in the states, travelling in Austria, and travelling in Ireland as I would normally do when sitting at home with success.
There's definitely some goofiness going on. Not sure if it was the local carrier had some issue. But it's strange I could SMS with zero issues but couldn't make a call to the same contacts. Unfortunately, I never tried direct dialing using international codes, so I'm not sure if that would have worked.
As an additional piece of information my wife number is in the following format in my phone's contacts XXXXXXXXXX and the other colleague I tried to call was in (XXX) XXX-XXXX. I've called both in the past from Germany (and likely France) with no issues.

Yes - it's already activated. Thanks. Still don't know what's the problem.
pkadavid said:
Do you have it activated by your carrier? Most require you to enable international calling. Doesn't cost anything. It's there as a safeguard.
Click to expand...
Click to collapse
Yes - it's already activated. Thanks. Still don't know what's the problem.

I talked to an AT&T rep yesterday. According to her some towers/networks don't play nice with international phones and require you to manually dial the international code and such to make a call.
So, if you can't make a call like you normally do by going to a contact or something, she said try dialing the number manually with the country code and everything.

Related

[Q] hd2 dont let me call to a diferent cellphone provider than mine

does somebody have this issue?? if i want to call to a person that uses a diferent cellphone provider than me (example: i have t-mobile and want to call to a at&t number), my hd2 wont let me make the call!! and with my nokia i have no problems makin the same call, so it's not sim related
thanks
huevo0000 said:
does somebody have this issue?? if i want to call to a person that uses a diferent cellphone provider than me (example: i have t-mobile and want to call to a at&t number), my hd2 wont let me make the call!! and with my nokia i have no problems makin the same call, so it's not sim related
thanks
Click to expand...
Click to collapse
what exactly happens when you try to call the number? any message or anything?
might be worth a call to T-Mobile to verify they don't have any restrictions on the account or anything
i just hear a beep and nothing happens! i just notice that this aldo happens when i try to call a numer that it's not saved in my contacts.. so i can only call someone if his nurmer is saved in my contact list.. do you if there is an option to disable this?
thanks!
try having a play in
settings - menu - all settings - personal - phone - services - call barring (typing this from memory, wording may be slightly different).
huevo0000 said:
does somebody have this issue?? if i want to call to a person that uses a diferent cellphone provider than me (example: i have t-mobile and want to call to a at&t number), my hd2 wont let me make the call!! and with my nokia i have no problems makin the same call, so it's not sim related
thanks
Click to expand...
Click to collapse
SAME situation I'm on T-Mobile and hubby's on AT&T (work) and I can NEVER call his phone (always get voicemail) unless his phone is right next to me!
We've tried everything... once he leaves our little onclave ZAP! he's no longer reachable unless it's late at night.
this worked for me
settings - menu - all settings - personal - phone - gsm/umts services - caller ID - check everyone
thanks for all the help guys!!

Unable to Make/Receive Phone Calls

Wondering if anyone can point me in the right direction here. First off, I am an AT&T customer who is trying to get the DVP to work on their network. I bought an unlock code off of ebay (which seemed to work), but I cannot make/receive any phone calls. I can get Edge to work just fine and can make and receive text messages but all of my phone end almost as soon as I start them. And if I try to call the phone from my land line its immediately directed to voicemail.
On a side note, I have tried multiple AT&T sim cards and all have the same result. I also tried a co-workers tmobile sim and everything worked like a charm, so I know the phone isn't broken.
Any suggestions?
kjason said:
Wondering if anyone can point me in the right direction here. First off, I am an AT&T customer who is trying to get the DVP to work on their network. I bought an unlock code off of ebay (which seemed to work), but I cannot make/receive any phone calls. I can get Edge to work just fine and can make and receive text messages but all of my phone end almost as soon as I start them. And if I try to call the phone from my land line its immediately directed to voicemail.
On a side note, I have tried multiple AT&T sim cards and all have the same result. I also tried a co-workers tmobile sim and everything worked like a charm, so I know the phone isn't broken.
Any suggestions?
Click to expand...
Click to collapse
Can you try turning off 3G if its available as a option?
3G is an option but turning it on/off makes no difference on the phone side of things.
Could the unlock code that I received cause an issue like this? Is there anything in the EM app that could assist in what is going wrong? It makes no sense to me that I can send/receive text messages but I can't make phone calls.
Can u rest the phone and see if it helps?. Also try manually selecting the network.
The reset doesn't seem to help unfortunately. How do you go about manually selecting a network on the DVP? Is that in the EM app?
kjason said:
The reset doesn't seem to help unfortunately. How do you go about manually selecting a network on the DVP? Is that in the EM app?
Click to expand...
Click to collapse
No, it should be as a option in the settings->cellular.
Does it even show the network that the device is current on?
It does show its on AT&T, but there is no option to change it I can see. I also configured the APN at the bottom to wap.cingular, but that didn't fix the phone issue.
BTW, appreciate your help on this! I am willing to try anything at this point.
Well, APN has nothing to do with Phone call. I think its just for text messages.
Ok..Here is how you do manual selection using AT command. Do this only if you are comfortable and don't blame me for any screw-up
Go to EM App->Protocol(password 6336#)->TMO->AT Command
No click the input field and type the following(at is automatically populated).
Manually search for the network:
AT+COPS=?
The above command will list all the available network. Once you do that, take a clear pic or write it down exactly and post it here. I will then give the formatted command to register it manually.
APN is for wireless internet access.
notebookgrail said:
Well, APN has nothing to do with Phone call. I think its just for text messages.
Ok..Here is how you do manual selection using AT command. Do this only if you are comfortable and don't blame me for any screw-up
Go to EM App->Protocol(password 6336#)->TMO->AT Command
No click the input field and type the following(at is automatically populated).
Manually search for the network:
AT+COPS=?
The above command will list all the available network. Once you do that, take a clear pic or write it down exactly and post it here. I will then give the formatted command to register it manually.
Click to expand...
Click to collapse
I'm a coworker of the OP and here's what we got when we entered that command (formatted as it appears in the window):
+COPS:
(2,"Cingular","Cingular","310410",0),
(1,"Voicestream
Wire","VSTREAM","310260",2),
(1,"Voicestream
Wire","VSTREAM","310260",0),
(1,"","","310420",0),(1,"","","310420",2),,
(0,1,2,3,4),(0,1,2)
OK
wstoeckel said:
I'm a coworker of the OP and here's what we got when we entered that command (formatted as it appears in the window):
+COPS:
(2,"Cingular","Cingular","310410",0),
(1,"Voicestream
Wire","VSTREAM","310260",2),
(1,"Voicestream
Wire","VSTREAM","310260",0),
(1,"","","310420",0),(1,"","","310420",2),,
(0,1,2,3,4),(0,1,2)
OK
Click to expand...
Click to collapse
Here is the formatted command(for ATT Sim Cards):
AT+COPS=1,2,"310410"
Let me know what is the output and if it succeeds.
To be honest, I didn't even know that this was possible for the DVP yet. I've asked for unlock codes from T-Mobile every month that I've had the device (first attempt January 7th) to no avail.
notebookgrail said:
Here is the formatted command(for ATT Sim Cards):
AT+COPS=1,2,"310410"
Let me know what is the output and if it succeeds.
Click to expand...
Click to collapse
Entered this in and it returned OK.
It did not enable us to make/receive calls though. It still acts like it's going to dial and just ends abruptly, and calls made to the phone still go straight to voicemail.
Also, just for fun I tried dialing using ATDT and a number and it returned NO CARRIER. Not sure if that will help narrow this down or anything.
wstoeckel said:
Entered this in and it returned OK.
It did not enable us to make/receive calls though. It still acts like it's going to dial and just ends abruptly, and calls made to the phone still go straight to voicemail.
Also, just for fun I tried dialing using ATDT and a number and it returned NO CARRIER. Not sure if that will help narrow this down or anything.
Click to expand...
Click to collapse
I am facing the same issue. Using Unlocked Dell Venue Pro in India - worked wonderfully for a week, and then stopped making calls. my Problem is different. i can receive calls, send receive SMS and browse the internet (on 3G )as well. But Cant make outgoing calls.
Out of curiosity, those that have problems -
1. did u unlock using the AT command?
2. After unlocking, did u change/try changing sim cards (even if its from the same carrier)?
notebookgrail said:
Out of curiosity, those that have problems -
1. did u unlock using the AT command?
2. After unlocking, did u change/try changing sim cards (even if its from the same carrier)?
Click to expand...
Click to collapse
I got the unlock code from Dell ([email protected]) - i have used an AT&T simcard,
A Vodafone (India), and Airtel (india) sims. worked like a charm for a week.
Update: I ReSET my phone and it started working fine. Though i dont want to reset it every week rt
notebookgrail said:
Out of curiosity, those that have problems -
1. did u unlock using the AT command?
2. After unlocking, did u change/try changing sim cards (even if its from the same carrier)?
Click to expand...
Click to collapse
First off, thanks again for your help on this.
1. The unlock code was purchased from some website and when the AT&T SIM was inserted, it prompted for a code. So no, did not originally use the AT command. Is there a way to relock and try this process again?
2. Yeah, we tried a few different AT&T sim cards with the same result. We tried another T-Mobile sim and that worked perfectly.

[Q] Using S4 overseas (hack to display/use your local number)

Ok... where do I start...
A few weeks ago, I remember seeing something on a thread (I am 99% sure it was XDA) that was talking about using a US CDMA/GSM phone overseas. You would purchase a SIM card which would in turn allow you to make calls/text etc with a LOCAL Foreign number.
The thread was a "hack" that somehow would let you do the above... but it would display your US Local number (i think so that you could call back home to US and have it show your number- or google voice number).
Does anyone know what I'm talking about?
I could be completely nuts.... but i swear I saw something like this.
To clarify- this is NOT VOIP calling (like groove IP which uses google voice and your WIFI to make/recieve calls with your GV number)... this was using a foreign GSM SIM but somehow having it show a differeny number.
Thanks in advance.
nudge nudge
Not sure if this will help... but It's worth a mention
h20wakebum said:
Ok... where do I start...
A few weeks ago, I remember seeing something on a thread (I am 99% sure it was XDA) that was talking about using a US CDMA/GSM phone overseas. You would purchase a SIM card which would in turn allow you to make calls/text etc with a LOCAL Foreign number.
The thread was a "hack" that somehow would let you do the above... but it would display your US Local number (i think so that you could call back home to US and have it show your number- or google voice number).
Does anyone know what I'm talking about?
I could be completely nuts.... but i swear I saw something like this.
To clarify- this is NOT VOIP calling (like groove IP which uses google voice and your WIFI to make/recieve calls with your GV number)... this was using a foreign GSM SIM but somehow having it show a differeny number.
Thanks in advance.
Click to expand...
Click to collapse
I know how to change the number associated with the phone. I just did it with my US Sprint locked S4. I live in Canada - have a Toronto SIM card in, but everytime I called voice mail it would still call the Florida cell number that used to be associated with the old owner of the phone. First you need your MSL number. (Instructions to get your MSL: http://forum.xda-developers.com/showthread.php?t=2271618) Then you go to the phone keypad and type ##111111# (The 1's represent the 6 digit MSL number you got) Hit edit - and it will allow you to change the phone number associated with the phone. Like I said - not sure if this would resolve your problem - but I thought I'd give it a try.

[ZUK Z1] Keep Data alive and block all incoming calls only on one SIM

Hi Guys,
Long story short: my company is providing a very nice SIM with unlimited data and calls. Unfortunately there are very annoying clients and colleagues which are calling out of working hours.
So I would like to know if there is a way to block all incoming call and keep the data alive only on one SIM (meanwhile the other SIM -private- should be able to receive calls).
I have already tried one app called Root Call SMS Manager but unfortunately the app is a little bit buggy and is disconnecting the line randomly.
So you have any leads? Suggestions?
Thanks a lot!!!
Gibla said:
Hi Guys,
Long story short: my company is providing a very nice SIM with unlimited data and calls. Unfortunately there are very annoying clients and colleagues which are calling out of working hours.
So I would like to know if there is a way to block all incoming call and keep the data alive only on one SIM (meanwhile the other SIM -private- should be able to receive calls).
I have already tried one app called Root Call SMS Manager but unfortunately the app is a little bit buggy and is disconnecting the line randomly.
So you have any leads? Suggestions?
Thanks a lot!!!
Click to expand...
Click to collapse
Make a absolutely call forwarding on your own number of this sim. That's a loop and all callers will get busy [emoji1]
Sent from my Z1 using my hand
strongst said:
Make a absolutely call forwarding on your own number of this sim. That's a loop and all callers will get busy [emoji1]
Sent from my Z1 using my hand
Click to expand...
Click to collapse
Hey Strongs,
Thanks for the lead! But I tried that way as well. It is a corporate number and USSD codes seems not to be effective. I have tried with *21* code and didn't work out. Also tried thru the Call settings menu and same cold dish. Do you know any other ways? I am on Telekom Germany carrier.
If call forwarding is blocked by the carrier I gotta find a way to do thru software I am afraid :\
Gibla said:
Hey Strongs,
Thanks for the lead! But I tried that way as well. It is a corporate number and USSD codes seems not to be effective. I have tried with *21* code and didn't work out. Also tried thru the Call settings menu and same cold dish. Do you know any other ways? I am on Telekom Germany carrier.
If call forwarding is blocked by the carrier I gotta find a way to do thru software I am afraid :\
Click to expand...
Click to collapse
I have also 3 t-mobile cards and ussd codes working without any problems(2 private, one work)
Sent from my Z1 using my hand
Gibla said:
Hey Strongs,
Thanks for the lead! But I tried that way as well. It is a corporate number and USSD codes seems not to be effective. I have tried with *21* code and didn't work out. Also tried thru the Call settings menu and same cold dish. Do you know any other ways? I am on Telekom Germany carrier.
If call forwarding is blocked by the carrier I gotta find a way to do thru software I am afraid :\
Click to expand...
Click to collapse
I'm using this code **21*YourNumber# for absolutely call forwarding
Sent from my Z1 using my hand
strongst said:
I'm using this code **21*YourNumber# for absolutely call forwarding
Sent from my Z1 using my hand
Click to expand...
Click to collapse
OK, then **21*MYNUMBER# should forward all the calls on Telekom Germany? Which code are you using to revert it back?
Thanks a lot!
Gibla said:
OK, then **21*MYNUMBER# should forward all the calls on Telekom Germany? Which code are you using to revert it back?
Thanks a lot!
Click to expand...
Click to collapse
I forwarded with this code to my own number to get a loop.
Edit: I forgot to say, that you need one more sim to get the loop working.
So forward from sim1 to sim2 and from sim2 to sim1. Than the callers reaching on sim1 get busy.
Sent from my Z1 using my hand

Where is the "Caller ID Setting"?

Hey everyone,
my Axon seems to hide my phone number by default when I call other people.
I know that the phone is responsible for this because:
1. others can see my number when I call them with my old phone
and
2. when I put *31# in front of a number to basically override the phones setting the person I'm calling will see that it's me.
I feel like there is no setting to change the caller ID option in my Axon. At least it's not where it normally is (Call Settings, Additional Settings).
Does anyone have a similar problem or even better, a solution?
I asked about this on ZTE`s forum and never received a reply.
Okay, that's interesting.
I wonder why no one in the Axon 7 section talks about this issue. There should be more people with the same problem.
This is generally a carrier setting problem not a phone problem.
For T- Mobile not sure about ATT.
*67DN Activate Calling Line Identification Restriction (CLIR) for outgoing call
*82DN Deactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call
In this case I know that it is not a carrier problem because I've tested it.
It might be worth mentioning that I own the European model and that I live in Germany.
Same for me, Europen Version and I live in Germany. Provider is O2. Switched from my HTC M8 to the Axon 7, had no hidden caller ID whatsoever on the M8.
Kind of annoying and I can't find anything to switch it off.
Anyone else has the same problem?
rootkowa said:
Anyone else has the same problem?
Click to expand...
Click to collapse
I live in France and my provider is Free Mobile.
The caller ID works for me.
My Axon 7 is a 2017G model with B05 firmware.
I've got news:
After dialing the gsm code #31# the phone is no longer automatically hiding my number. The strange thing is that this code is supposed to do something completely different: hide the number for the next call.
This still works after restarting the phone but after updating the software (bo5 to b06) I had to dial the code again which means that this method is only a temporary fix and this is something the ZTE devs have to look into.
Same here in Spain
I suscribe all your comments ace.infinity.
I'm in Spain, my carrier is Oceans. I'm in last build and with code *31# my name appears, I have to use it in all calls to be visible.
No solution found by the moment.
Incorrect
ItsLasher said:
This is generally a carrier setting problem not a phone problem.
For T- Mobile not sure about ATT.
*67DN Activate Calling Line Identification Restriction (CLIR) for outgoing call
*82DN Deactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call
Click to expand...
Click to collapse
It is the phone setting itself that is now hidden from thre user menu that is actually hiding the number!
I was able to modify my caller ID setting by opening the phone app > menu> setting > call setting> SIM 1 or 2> additional setting.

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