Galaxy S4 green lines and won't boot - Galaxy S 4 Q&A, Help & Troubleshooting

Hello everybody,
I have a rooted S4 LTE (I9505) and the phone was working perfectly for a year and a half, with different roms. I've been running the same rom for about half a year now with no problems. A couple of days ago i gave it to a friend and we did the factory wipe you can do from settings. At that point everything was still working fine. Now to the problem: He was playing a game on the phone and he drained the battery completely so the phone shut down. He charged the phone for about 10 to 15 minutes then tried turning it on. There was the standard Samsung logo and after that wide white horizontal lines started to appear from top to bottom. When they got to the end of the screen everything turned green. After that he turned it off and tried the standard things you try; removing the battery etc. After that i got the phone back at a bar we were at. I turned it on and the green lines appeared, so i turned it off and tried booting download mode and it worked. So i turned it off and tried booting recovery thinking it was a rom issue ( Crashed rom or something, idk.), but it wouldn't. So i tried booting download mode again with no success. Then i left it for a couple of hours and somehow managed to get to download mode. After that the phone shut down as my battery was too low, so i charged it and now there's those green lines again, but this time with no Samsung logo, just the lines...
Does anybody here know what the problem would be?
Sorry for the long description but i wanted to explain everything. xD
I can add pictures if you want me to
Thanks for your help in advance,
Brezo

Almost positive that this is a hardware issue, primarily a bad GPU.

Strephon Alkhalikoi said:
Almost positive that this is a hardware issue, primarily a bad GPU.
Click to expand...
Click to collapse
But when i got into download mode everything was fine. And i think that uses the gpu aswell. Please correct me if i'm wrong

Download mode doesn't require the GPU to do its work, which is why both it and the recovery function normally while Android falters. However, to be certain, flash stock firmware via Odin. If this is a software issue the green lines will go away.

Strephon Alkhalikoi said:
Download mode doesn't require the GPU to do its work, which is why both it and the recovery function normally while Android falters. However, to be certain, flash stock firmware via Odin. If this is a software issue the green lines will go away.
Click to expand...
Click to collapse
Okay. Thanks for the reply I'll post an update when I flash stock firmware.

Related

Phone crash after battery died!!

my battery was running low, (and coz poor battery issues with JPY), i didnt notice when it switched of. normally i use the power button to turn the screen on to unlock, but instead i realised the phone had been off as it was now booting up...it booted up fine went into the homescreen and then vibrated once and powered down.......now it was powering down for a long time and occasionally there were vibrations and the lights on the home keys were constantly on. the screen was black. i got home and tried to charge it but the progress bar showed no progress on charging, i tried to switch it on but it would go to startup screen vibrate cupla times and power down. so eventually had to do a hard reset in recovery mode. tried every option but in the end had todo it by wiping data.
now the thing is, is this supposed to happen? if ur battery suddenly losses power ur whole fone will screw up?
for future ref if ur battery dies dont try to switch ur fone on until u got some charge in it and use the home key to put screen on..
Sounds like it could have been faulty firmware .
JPY does not have a significant battery drain problem per se .
jje
Black screen, vibrations and no boot after restart
Hello! I had almost the same experience (Black screen after reboot and occasional vibrations) only mine refused to boot even after memory wipe and after flashing new roms.
Was your phone rooted? Because I think rooting a 2.2.1 rom (XWJS3) was the beginning of my nightmare. keep in mind that the phone was working like charm for two months. This was the second time I had a problem. The first time the phone started after performing a factory reset by itself!
In case this happens to you next time and for every non experienced galaxy player (like me) reading this:
Don't panic! Blank screen, vibrations and no boot doesn't necessarily mean a hardware problem. Finally I managed to fix it flashing eclair and repartitioning with pit512. Now I'm a happy XWJS8 user
And a question for the experts: Any clue why this happened? Is it really a rooting issue? Can a cheap Chinese battery from ebay cause this?
everything was stock on mine, no root.......maybe thats why i could recover it??!!
Maybe! and I hope the reason is faulty firmware as JJEgan says. If this is true, your phone will be fixed by the next update.
I was very urge... the same happened again. It's been a month of smooth functioning and now after a simple restart, the device doesn't boot for absolutely no reason (Stuck on black screen constantly vibrating). Since my phone wasn't rooted, and I haven't seen many people talking about a problem like this I suspect:
1. Faulty hardware (for a few devices including yours and mine)
2. A Bad app.
Contacts Vanished
Hey Everyone
Im having similar problems, i updated my sgs to the js7 version of froyo, then rooted it with oneclick method. this was as i got the phone a month ago. Its been smooth sailing since then. But last night the phone powered down and wen it loaded up it had no contacts, my sms where still there but all the apps had a force close issue none worked. so cleared the cache in recovery. Still nothing so i did a factory reset and once loaded up. i formatted the sd and internal within the settings option. So the phone was now clean. I then connected to pc luckily had backups so installed titanium restored all my apps n settings. Using kies restored my contacts n thanks to an app called sms backup i restored those.
So all was well and worked again. I didnt restore the apps i had installed within the last week to make sure it was not a faulty app. I was happy, but now tonight it did it again. No contacts again.
Pls help
Any suggestions
That's exactly how it started for me. One month after rooting froyo 2.2.1 Suddenly everything force closes and the device hard resets by itself. I reinstall all the apps and then after one month and performing a simple restart, it refuses to boot. Stays in a black screen and vibrates every some seconds. I flash a new rom but does the same. Problem solved after repartitiong and flashing original eclair with pit 512. Reflashed a 2.2.1 rom and everything works perfect (the phone now is unrooted and with a nice clear stock rom). But then after one month again (!) I realise that some videos refuse to play. Trying to restart and craaash. black screen, vibrations and no boot. Did the same again (repartitioning and flashing) and now I wait for another month to pass and lose an hour of my life to do the same again. No idea why this is happening. Is it possible that rooting messes with something that stays faulty after restoring the file system? is there an app that we all installed and caused this mess? please this is the most serious problem I've red in this forum and still a mystery. I believe this thread should be sticky and we all share similar experiences because this looks completely random!
I believe this thread should be sticky and we all share similar experiences because this looks completely random![/QUOTE]
+ 1

[Q] Galaxy S4 died after 4.3 update

heya guys,
I'm on stock FW on my GS4S i9505 and yesterday morning i update to 4.3 OTA.
It was working all day just fine without issues or lag for the matter.
Today morning when i woke up, my phone was plugged into the charger and was turned off.
I turned it on by couple of mins later it would freeze and wont unlock, just black screen with a red light flashing on the top left of the phone.
I had to pull out the battery and put it back everytime i wanted to try and boot it.
I did that 3 times within 10mins and the 4th time it just stopped turning on all together.
Anyone has this issue and maybe can give tips on how to fix this if possible?
Thanks in advance.
re: auto updates
Smokie Smokerson said:
heya guys,
I'm on stock FW on my GS4S i9505 and yesterday morning i update to 4.3 OTA.
It was working all day just fine without issues or lag for the matter.
Today morning when i woke up, my phone was plugged into the charger and was turned off.
I turned it on by couple of mins later it would freeze and wont unlock, just black screen with a red light flashing on the top left of the phone.
I had to pull out the battery and put it back everytime i wanted to try and boot it.
I did that 3 times within 10mins and the 4th time it just stopped turning on all together.
Anyone has this issue and maybe can give tips on how to fix this if possible?
Thanks in advance.
Click to expand...
Click to collapse
You will need to go to SamMobile.com and download the official odin flash firmware
for your phone's exact model and flash it using Odin.
That will get the phone into good working condition with the stock 4.2 firmware.
After that you can use the phones built-in updating system again and most likely it
will work just fine. Just be sure that the battery is at least half full before the phone
starts the auto-update process.
Perhaps you installed some app or game from the playstore which did not play nice
with your phone and caused the 4.3 update to get stuck or it could have been the
battery if it did not have enough charge in it.
You should try to get the phone into download mode to see if it can be Odin flashed.
Hold the volume down key at the same time while holding the the power key down
for 20-30 seconds and see if it goes into download mode.
If it does you have nothing to worry about.
NOTE: before trying download mode be sure to remove the battery for 5 seconds
and replace it, making sure the phone is in a power off state before trying to boot
it into download mode.
Misterjunky said:
You will need to go to SamMobile.com and download the official odin flash firmware
for your phone's exact model and flash it using Odin.
That will get the phone into good working condition with the stock 4.2 firmware.
After that you can use the phones built-in updating system again and most likely it
will work just fine. Just be sure that the battery is at least half full before the phone
starts the auto-update process.
Perhaps you installed some app or game from the playstore which did not play nice
with your phone and caused the 4.3 update to get stuck or it could have been the
battery if it did not have enough charge in it.
You should try to get the phone into download mode to see if it can be Odin flashed.
Hold the volume down key at the same time while holding the the power key down
for 20-30 seconds and see if it goes into download mode.
If it does you have nothing to worry about.
NOTE: before trying download mode be sure to remove the battery for 5 seconds
and replace it, making sure the phone is in a power off state before trying to boot
it into download mode.
Click to expand...
Click to collapse
Thanks for the reply dude.
I'd love to do that, but i dont see how this is possible since the phone doesnt boot up at all anymore.
Any ideas?
Maybe your battery is dead? Because it's known issue on Galaxy S4 phones.
Try another charger.
I tried with my wife's S4 battery and my colleague's S4 battery.
Also tried with 3 different charges that came with the S4, no dice... :/
I had to take it back to the store, it was under warranty still.. they are sending it back to Samsung and will get it back in 2-3 weeks, same phone repaired or a refurb i guess.
After doing more search and with the help of some falks from #Android @ EFNET, we came to the conclusion that its an issue with the EMMC chip just like the first generation of Note 2 and S3.
What's pissing me off is that Samsung fixed the issue on Note 2 with a new patch of phones, so newer phones didnt have the EMMC issue as far as i can tell. SO why the hell would they still use it for the S4 is beyond me.
Just a word of advice, if this happens to anyone, make sure you run a backup as soon as it boots back up the first time.
In my case, it booted 3 times by removing the battery and putting it back and froze 3 times, there was no 4th.
If i tried to backup the phone the first or second time it booted, i could still have my data to be restored on the new repaired phone.
This should be marked as closed unless some other people with the same issue want to discuss it here.

S4 i9505 stuck on Samsung Logo

This has started to happen (from what I've noticed.) I replaced an LCD on an S4. Worked fine no problems, tested and turned it off and prepared it for sale. I turn all my phones on for the photo and noticed it would hang on the Samsung logo and wouldn't boot into recovery only download.
I thought it needed restoring via Odin and would freeze at "Get PIT for Mapping..." I thought great, the eMMC randomly died on me. Then, I tried to turn it on the next day and it worked, updated & left it turned on until the battery was low and turned it off.
Now, it's doing the same again.
I highly doubt anybody on here will know as it looks like people focus on iPhones but does anybody have a clue why this might be happening?
Thanks
Urban Designs said:
This has started to happen (from what I've noticed.) I replaced an LCD on an S4. Worked fine no problems, tested and turned it off and prepared it for sale. I turn all my phones on for the photo and noticed it would hang on the Samsung logo and wouldn't boot into recovery only download.
I thought it needed restoring via Odin and would freeze at "Get PIT for Mapping..." I thought great, the eMMC randomly died on me. Then, I tried to turn it on the next day and it worked, updated & left it turned on until the battery was low and turned it off.
Now, it's doing the same again.
I highly doubt anybody on here will know as it looks like people focus on iPhones but does anybody have a clue why this might be happening?
Thanks
Click to expand...
Click to collapse
Maybe you can wait in 15 minute. it happens today make a upgrade firmware to Lollipop, The logo Samsung stuck in 15 minute. and later work well.
Abcastillo said:
Maybe you can wait in 15 minute. it happens today make a upgrade firmware to Lollipop, The logo Samsung stuck in 15 minute. and later work well.
Click to expand...
Click to collapse
It's already on Lollipop, fully updated
Reboot to recovery and wipe cache,it should work?
If not,then unmount cache[emoji57]
Sent from my GT-I9505 using Tapatalk

Galaxy S5 Reboot loop

Hi all,
My galaxy s5 is stuck in a reboot loop. It started doing this today around 12:18pm and I can't get it to stay on long enough to back up my data. I took it to AT&T and they basically did nothing but tried a different battery and booted into safe mode. Neither of those options worked. I took it to best buy and the tech installed the latest updated and flashed the ROM (I believe). Still didnt work. She believed the issue was with the battery but didnt have any new ones there to test so I went to batteries plus and tested a brand new battery, still is rebooting. I am home now and just wiped the cache in recovery mode, still not working. Is there anyway at all I can get this phone to turn on long enough to backup my data? Any other commands I can try to clear whatever is causing this? I was not using my phone when this happened. It died at 15% which I didnt make too big a deal of because I know the battery has been weakening, but when I charged it up for a bit then turned it on, this problem started. When I turned it on, I had a text message coming through and then it restarted. As I was able to get it on for a bit that same text kept coming in over and over again so I thought maybe something with the messaging app and I disabled that all together but the problem remains. I hope someone can help me out here. Thank you.
SOLVED: Samsung Galaxy S5 Reboot Loop
I figured out a workaround and I take full credit because this creative solution was no where to be found on the internet nor did AT&T, Samsung or Best Buy offer any other alternatives aside from wiping the device. This is what I did:
I booted back into Recovery mode and looked through the logs for any indication of what was happening. My assumption was that it was a driver error and so scrolling through the logs I saw an error that said something like fail psy battery. I immediately think maybe its the drivers for power so I thought I'd see how it would respond if I put it in Ultra Power save mode. Thankfully the phone stayed on just long enough for me to put it ultra power save which did work. The phone stopped the reboot cycle it was stuck in but I still was not able to back anything up since the Ultra power save disabled the USB drivers and port. I let it charge up overnight in ultra power save and said I would try regular power save mode in the morning to see if that would also work but this time allow me mass storage access. Well, that worked! I put it in power save and I am backing everything up now as I type. I've got all my pics and now just letting samsung switch do its thing to perform full backup. YAY! I WIN! Hopefully this helps someone else that may have this problem and have tried everything else that is recommended for solving this issue.
-Natasha
Chicago, South side born and raised
Don't really get it, what cause the boot loop in the first place? And you are flashing back to which rom?
I don't know what caused. I wasn't using the phone when it started. I hadn't downloaded any new apps and I wasn't messing around with the OS or system files. The phone battery died at 15%. I plugged in the charger and disconnected when it was at about 28%. I powered the phone on and there were a number of text messages coming through from my friend I was going to lunch with. I opened that message and noticed the text was duplicating itself then it rebooted. Each time I powered it up and got in for a bit that same text was coming through or trying to over and over again. So, I don't know what caused it but I have all of my data backed up and I am going to wipe it now.
Also, the Best Buy tech flashed the ROM so I am not sure which version or anything like that.
Aimara said:
Don't really get it, what cause the boot loop in the first place? And you are flashing back to which rom?
Click to expand...
Click to collapse
samsungGs5 said:
I don't know what caused. I wasn't using the phone when it started. I hadn't downloaded any new apps and I wasn't messing around with the OS or system files. The phone battery died at 15%. I plugged in the charger and disconnected when it was at about 28%. I powered the phone on and there were a number of text messages coming through from my friend I was going to lunch with. I opened that message and noticed the text was duplicating itself then it rebooted. Each time I powered it up and got in for a bit that same text was coming through or trying to over and over again. So, I don't know what caused it but I have all of my data backed up and I am going to wipe it now.
Also, the Best Buy tech flashed the ROM so I am not sure which version or anything like that.
Click to expand...
Click to collapse
which os phone on ? lop or MM ?

Galaxy Note 4 keeps freezing after 2mins usage, gets in bootloop

Hello, so i've had this Note 4 for about 2 years, i had no problems with it thus far until recently ( 3 hours ago actually) i was just texting and browsing Instagram and out of no where the screen froze, it became unresponsive and the screen went black and started constantly vibrating so i quickly pulled the battery out and put it back in again, tried to start it again and it got stuck on the Samsung logo, i went for recovery mode and tried to look up latest cashe log and it froze right there too and restarted, pulled battery out and in again, tried to get into Recovery mode for a second time and a dm-verity verification failed error on the lower left corner popped up, i selected "Restart phone" and it got stuck on the Samsung logo again, battery in-out, tried to get into Recovery mode for a third time to do a factory reset but this time it got stuck whilst trying to boot onto recovery, and i had to out-in battery again, tried several times to get into recovery and it didn't work, i just gave up and started searching, then after 14 minutes i decide to give it another try and it normally booted up! i inserted in my PIN and browsed the apps for about 2mins but it froze, again, and the whole cycle kept repeating i let it cool down for 15mins and it boots up normally but freezes again after a few minutes of usage, i noticed that it insanely overheats before freezing (especially right above the SIM card area) and the four CPU cores are showing 2469MHz and on 100% (But that's also the case when the phone just boots up right?), Now i basically can't access recovery mode and i'm stuck with a Freeze-Reboot looped and i'm left with no other option but a full Stock ROM flash, the thing is i can't even get into recovery to do a full wipe before flashing in the ROM, can i just flash in again a TWRP recovery? and is there any way to fix this without having to do a full Stock ROM flash (i Tried the wake lock app it didn't work) and i'm on Android 5.0.1, this has JUST happened today and never before. i'm hoping this isn't a hardware issue.
UPDATE: i have just noticed something rather interesting, the phone immediately freezes and goes nuts with the reboots and failed recovery modes instantly after i connect it to a wifi network, and exactly when it's attempting to "send report", a sending report sign shows up in the notification bar and it immediately screws up the phone until i do another Factory reset, i just did another one without connecting to a wifi network and i've already gone 40mins with it without any issues but perhaps it's just because it's not on heavy usage?
Sounds like you have the eMMC issue.
You can try and reflash with Odin. Get the right version from Sammobile.
Do yu get to download mode in any of the scenarios you describe?
Try WakeLock again and select the level to 4
Having the same issue
I'm having the same issue and don't have any idea how to help, just hoping someone out there knows...:crying:
Cybrid013 said:
I'm having the same issue and don't have any idea how to help, just hoping someone out there knows...:crying:
Click to expand...
Click to collapse
If you have the Snapdragon version - it's highly possible to have the emmc problem. Which is a bummer and the phone is like dead.
Unless you can buy another 910C motherboard and swap it.
Sorry.
What is short name for emmc?
jjoeshua said:
What is short name for emmc?
Click to expand...
Click to collapse
embedded multimedia controller
Just been having a very similar problem. I posted this elsewhere, but it may be helpful:
"My issue was that I needed to recover data, docs, photos, phone numbers etc. When boot looping the note 4 got very hot . In particular around and to the left of the camera (looking at the rear). Thinking it could possibly be the dreaded eMMC problem which also manifests itself by creating heat, I thought cooling the device might help. I placed the Note on a cooler box freezing block and voilĂ ! No boot loop. I was able to remove all, but necessary apps and do a full copy to my PC. Storage was reduced from around 90% to 50% and memory 80% to 60%. It's now been stable for 12 hours, but the jury is still out. Next will be full reset with he latest available firmware 6.0.1 as mine was still on 5.1.1."
Also now downloaded a eMMC bug check that says my eMMC chip is 'sane'. Guess we'll see

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