Volume rocker/button!? - X Play Q&A, Help & Troubleshooting

damn you @motorola, how can you build in 2015 such a cheap volume button/rocker? it's shaking and, while doing so, it also makes a strange noise. I remember selling my Nexus 5 because of this...
it gives you a strange feeling of poor build quality / broken button every time I touch that area (and touch/hit the button).
the power button is fixed better in its place, but the volume button is just BAD :/
btw, is there a way to fix this?

For me it's the opposite, the volume rocker doesn't rattle much but the power button really does.
In theory, putting something in between the buttons and the internal switches should make the buttons tight.
I'm not one to experiment with hardware mods like that though, so I'll wait until someone else has done it successfully before I try it.

Only part of the build quality that's a disappointment.

I've got the phone yesterday and to be honest I'm waiting for ifixit teardown so I can safely open it and try to fix the volume rocker/power button issue.

Glad I'm not the only one. I'm seriously deciding whether it'll annoy enough to keep it.
Sent from my LG-D802 using XDA Free mobile app

If you look at reviews and comments you'll see that this is a widespread complaint.
At first I wondered if I got unlucky, but no, it's just a minor design flaw affecting all devices.
Sent from my XT1562 using Tapatalk

After two weeks with this phone, the issue with the buttons is annoying, both power and volume. It gives the feeling of poor quality. I do not understand how is possible Motorola made this design mistake.
Sent from my Nexus 7 using Tapatalk

Because it is Motorola trade mark becoming from moto 1st gen buttons flying and for me that i jump from g1 to x play flying buttons is no problem

If you put a case, is there still some rattling?
Thanks !!

I have no issues after putting a case on it.

Related

Anyone else annoyed with the power button?

Does anyone else's Nexus 4 have a power button that feels "mushy" and doesn't have a pronounced "click" like the volume buttons? It might be the S-Line case that's amplifying the issue but even with the case off, the power button doesn't feel the same as the volume ones. The click is there but it's just not very strong and it feels like something that could be pushed in and stuck there someday...
Use showp1984's Bricked Kernel in the Original Android Development forum. It has a feature called Sweep2Wake where you do not need to use the power button to wake, the phone.
It's truly amazing. Try it out. Make sure you flash the Stock kernel in the thread through fast boot before flashing it or your ROM most likely will not boot
Sent from my Nexus 4
To be honest, compared to the buttons on the iPhone, every android phone I have ever used feel lousy. They are hard to feel for, frequently obstructed, and are not positive by any stretch of the imagination. While this one is better than my Nexus One, I doubt they could have made a worse one than that if they tried.
For a button that will be pressed hundreds, if not thousands of times, it is a fail.
I'm annoyed because of the position, it should be lower IMO.
Sent from my Nexus 10 using XDA Premium HD app
Toaster Strudels said:
Use showp1984's Bricked Kernel in the Original Android Development forum. It has a feature called Sweep2Wake where you do not need to use the power button to wake, the phone.
It's truly amazing. Try it out. Make sure you flash the Stock kernel in the thread through fast boot before flashing it or your ROM most likely will not boot
Sent from my Nexus 4
Click to expand...
Click to collapse
Well I use the volume buttons to unlock, so functionally it doesn't really affect me but just like to know if this is a standard or defect.
I like the fact its harder to press so I don't accidentally press it. I've found on other phones I press it while watching videos and have to unlock/enter pin/press play multiple times because the button is too sensitive.
My power button is a bit harder to press, not mushy though.. The vol+/- have a crisper button mechanism... It does spring back quickly though, I don't think it'll break.
raul90 said:
I'm annoyed because of the position, it should be lower IMO.
Sent from my Nexus 10 using XDA Premium HD app
Click to expand...
Click to collapse
After using my Galaxy Nexus for a while, it actually took me a bit to get used to the higher location on the 4. I thought I was crazy.
elliot.newnham said:
My power button is a bit harder to press, not mushy though.. The vol+/- have a crisper button mechanism... It does spring back quickly though, I don't think it'll break.
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Click to collapse
Yeah that's what I mean. It still has the "click", though not as audible as the volume ones. It just feels inferior to the volume buttons.
Koraboros said:
Does anyone else's Nexus 4 have a power button that feels "mushy" and doesn't have a pronounced "click" like the volume buttons? It might be the S-Line case that's amplifying the issue but even with the case off, the power button doesn't feel the same as the volume ones. The click is there but it's just not very strong and it feels like something that could be pushed in and stuck there someday...
Click to expand...
Click to collapse
The nexus bumper makes the button much better
Sent from my Nexus 4

Home button making a cracking sound

I am afraid the home button on my SGS4 is somehow defective. It still functions properly, but it is making all kind of cracking sounds. It almost feels loose. I checked on a SGS3 and a Note 2 and none of the home buttons were exhibiting the same behaviour.
So my question to you guys is, does your home button feel solid or is there and cracking with light touch?
Please take a look at the video I made.
MaTiCeK- said:
I am afraid the home button on my SGS4 is somehow defective. It still functions properly, but it is making all kind of cracking sounds. It almost feels loose. I checked on a SGS3 and a Note 2 and none of the home buttons were exhibiting the same behaviour.
So my question to you guys is, does your home button feel solid or is there and cracking with light touch?
Please take a look at the video I made.
Click to expand...
Click to collapse
On mine, i can hear and feel a slight crackling noise with light touch without pressing the key all the way down. The button feels solid, tight and works just fine AFTER the initial press, but it bothers me that it does that. The shop people wouldn't consider this as a defect since it's so minor, but minor enough to annoy a fussy tech person like me.
Does anyone else have this problem?
Nice and solid on mine. No noises what so ever.
Sent from my GT-I9500 using Tapatalk 2
My I9505 is perfect but my I9500 has the same problem as yours.
Sent from my GT-I9505 using xda premium
Has it gotten worse or better since then? I wonder if it will go away after a few months of button mashing?
Just wondering (it might be stupid from my side, still...) did you remove plastic protective foil from the button. Usually it gets stucked on the button and it is hard to spot...
I switched my I9500 for a new one and the home button is now perfect with no cracking noises.
Sent from my GT-I9500 using xda premium
otacon888 said:
I switched my I9500 for a new one and the home button is now perfect with no cracking noises.
Sent from my GT-I9500 using xda premium
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Click to collapse
I have sold my sgs4. I might however buy a black one once the Google Experience ships.
MaTiCeK- said:
I am afraid the home button on my SGS4 is somehow defective. It still functions properly, but it is making all kind of cracking sounds. It almost feels loose. I checked on a SGS3 and a Note 2 and none of the home buttons were exhibiting the same behaviour.
So my question to you guys is, does your home button feel solid or is there and cracking with light touch?
Please take a look at the video I made.
Click to expand...
Click to collapse
Same on my I9500. Annoying as S%#. Had it for a week and has not gotten better or worse
Dark5tar said:
On mine, i can hear and feel a slight crackling noise with light touch without pressing the key all the way down. The button feels solid, tight and works just fine AFTER the initial press, but it bothers me that it does that. The shop people wouldn't consider this as a defect since it's so minor, but minor enough to annoy a fussy tech person like me.
Does anyone else have this problem?
Click to expand...
Click to collapse
Yeah, I got this problem as well! Mine is not loose just like yours, but if you press softly on the button you can feel it move before the key activates.
Then, when you put the phone away, the problem returns after 10 mins of not being used. As if the plastic material "expands" and gets jammed. It really annoys me, because the phone was very expensive for me 800USD here in Denmark! And i expect a perfect phone for that kind of money!
Have anybody got a solution to this?
I am not willing to return the phone because they are only going to send it to get repaired, and I can feel it in my gut that I will get a phone back with more errors than before lol.
And how have it developed since? Gotten worse or better?
Seballe said:
Yeah, I got this problem as well! Mine is not loose just like yours, but if you press softly on the button you can feel it move before the key activates.
Then, when you put the phone away, the problem returns after 10 mins of not being used. As if the plastic material "expands" and gets jammed. It really annoys me, because the phone was very expensive for me 800USD here in Denmark! And i expect a perfect phone for that kind of money!
Have anybody got a solution to this?
I am not willing to return the phone because they are only going to send it to get repaired, and I can feel it in my gut that I will get a phone back with more errors than before lol.
And how have it developed since? Gotten worse or better?
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Click to collapse
Too early to tell. It's really irritating though. I resulted in downloading a software home button to use instead (to prevent it from getting any more worse). Swipe Pad and Pie Control are both good at simulating the hardware home button - no root is required either.
i just noticed a slight cracking noise on my home button as well. It is more apparent if you press towards the edges of the button, and kind of seems like a 2-stage click. annoying
Dark5tar said:
Too early to tell. It's really irritating though. I resulted in downloading a software home button to use instead (to prevent it from getting any more worse). Swipe Pad and Pie Control are both good at simulating the hardware home button - no root is required either.
Click to expand...
Click to collapse
Thanks for the information! I like Pie Control best of the two!
Although, the problem wont solve itself by avoiding the button, so i think i will press it even more, just to see if the problem persists, gets worse or fixes itself. In my experience the button has gotten worse over the past few days. The shop wont take the phone back because they label it as "self fault" (dont know the english term), they think I am the problem and have not taken care of my phone. This is ridiculous! I have now sent at mail to Samsung Denmark to see if they can help me!
RTbar said:
i just noticed a slight cracking noise on my home button as well. It is more apparent if you press towards the edges of the button, and kind of seems like a 2-stage click. annoying
Click to expand...
Click to collapse
This describes my experience as well!
I have tried using a small tool to "push" the button around in its socket, but to no avail, it's still the same problem. This is really getting on my nerve!!
Seballe said:
Thanks for the information! I like Pie Control best of the two!
Although, the problem wont solve itself by avoiding the button, so i think i will press it even more, just to see if the problem persists, gets worse or fixes itself. In my experience the button has gotten worse over the past few days. The shop wont take the phone back because they label it as "self fault" (dont know the english term), they think I am the problem and have not taken care of my phone. This is ridiculous! I have now sent at mail to Samsung Denmark to see if they can help me!
This describes my experience as well!
I have tried using a small tool to "push" the button around in its socket, but to no avail, it's still the same problem. This is really getting on my nerve!!
Click to expand...
Click to collapse
Let me know how you get on with the button and Samsung support. Really interested to know what the outcome is.
Dark5tar said:
Let me know how you get on with the button and Samsung support. Really interested to know what the outcome is.
Click to expand...
Click to collapse
I've got something very similar with mine. It feels slightly loose and not the solid feel it had when I first got the phone. I'm interested in how you get on too.
Mine moves slightly which is expected, but no cracking sounds and feels solid
Sent from my GT-I9505 using xda premium
My home button does the same thing. Although I think it started after I tripped and dropped it at the top of a staircase and it bounced off every stair all the way down *facepalm*
+1
Power button is wonky too.
I'm really unimpressed by the overall build quality of this phone - especially for its price.
Oh well. "First World Problems"
My home button feels absolutely fine, on the other hand, my power button feels sticky and spongey when I press it, still works fine though.
Nothing like my Galaxy Note 2 which clicks when pressed.
Mine started "clicking" few days ago. It drives me mental when trying to navigate through at night.

Volume up button, feels stuck

Does anyone else have this problem? I don't know if it's just in my head, but it feels to have a less defined click than the down and power button. it does work, but feels to be stuck in slightly.
wondering if I should take it back, I have never dropped it, or spilt anything on it or anything like that. The button does work, but just feels slightly different to the others, I'm worried in case it gets worse and stops working
I just tested my volume rocker again very thoroughly for you and my vol up feels exactly the same as the vol down button. Gives good tactile feedback. Id suggest you to get an exchange.
Sent from my GT-I9500 using xda premium
I had the same problem with my Power Button. I exchanged it a day later and I advise you to do the same.
Sent from my GT-I9505 using xda premium
Thanks for the replies. It could be in my head, but I expect more when I have paid £580!
What would concern me is getting it swapped for one with other problems after reading threads on here. Mine is perfect apart from this perceived defect. I have until next Wednesday to get it exchanged though, in the uk they will only exchange it in the first 28 days, then the only option is to send away for repair, so don't want to have to do that and be without my phone for 2 weeks!
Sent from my GT-I9505 using xda premium

Loose Power Button

I am loving my OPT and the premium feel but I was wondering if anyone else has a somewhat loose power button that rattles a bit. I never notice it since I have it in a case. But coming from a Nexus 5 and Nexus 6. The power button on those is super solid.
Just curious if i got a bum one or there all like that.
Nope you are not the only one.
There are many check on oneplus forums.
Mine power button is a little bit loose almost ignoreable but the volume rocker is a bit loose.
I can move them with finger.
Op quality checks aren't upto the mark it seems.
Both power button and volume button can move around quite a bit for me, appears loose, but as long as they dont fall...
Mine are solid
Mine are lose too. Checked in OP service center in Mumbai and found there are no spare parts at all. it sucks.
I am in discussion with their customer support for the solution. I want this lose buttons problem resolved anyhow, it wont sustain for long.
My OPT volume button is loose also, it moves up and down by a half millimetre.
Kinda tarnishes the premium feel of it.

Loose buttons on Graphite 64GB model

Hi everyone,
I just made a quick video to show how loose the buttons are on my new Nexus 6P that I received yesterday. I'm more concerned about the volume rocker, it feels like it will fall off. I never experienced these issues with my Nexus 5. Anything else is in perfect condition, still amazed how prime quality this phone feels like.
If you have the same problem, please let us all know.
https://www.youtube.com/watch?v=8SSxI6n79SI&t=11s
I received my device 2 days ago (64 alu) and the buttons are very sturdy, I don't have the "too sensitive power button" issue and they are not loose at all.
Yeah I noticed that the power button on my graphite 64gb is a bit loose. The volume rocker seems pretty sturdy for me though.
What case is that
Sent from my Nexus 6P using Tapatalk
jiv101 said:
What case is that
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Click to collapse
Stock Folio for Nexus 6P.
TECK said:
Stock Folio for Nexus 6P.
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Click to collapse
Thanks
Sent from my Nexus 6P using Tapatalk
Cluelius said:
The volume rocker seems pretty sturdy for me though.
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Click to collapse
So when you place the finger on the rocker and try to move it sideways, it does not move at all? You can can see on my video how loose the buttons are.
Thanks guys for letting me know if you have the same issue, I might endup have the unit RMA'd.
Originally Posted by Cluelius
The volume rocker seems pretty sturdy for me though.
Click to expand...
Click to collapse
So when you place the finger on the rocker and try to move it sideways, it does not move at all? You can can see on my video how loose the buttons are.
Thanks guys for letting me know if you have the same issue, I might endup have the unit RMA'd.
Click to expand...
Click to collapse
No the volume rocker is sturdy and doesn't move. The power button on the other hand doesn't feel sturdy and moves sideways
Your unit is faulty, the rockers doesn't move about like that.
I never did an RMA with Google, I purchased the 6P phone in US. I heard that in the past you could do multiple warranty replacements for the first year and Google will send you a new unit. Then I read recently that now Google only honors only 1 RMA, then they refer you to Huawei. Is this true?
Edit: I called Google and they said that if the newly received device still has defects, they will continue to replace it until I get a proper unit on hand. They also said I can keep the cables and power charger when I ship back the defective unit. I used this link to call:
https://support.google.com/store/contact/devices_remorse_return

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