Database Users

Don't buy any SGS's from Singapore via EMS post

A friend of mine here in Australia bought an SGS from Singapore via EMS premium tracked post on the 24th June 2010.
He was told by the seller today that Singapore Post (EMS) lost it (confirmed by the www.speedpost.com.sg website as well).
So, buyer beware. I saw a scanned copy of the consignment note, and the sender put "mobile phone" and value SG$950 on it. The phone made it as far as "being sorted for shipping" and that was it...
So if you are brave enough to buy one and have it shipped internationally, I recommend you put "MP3 player" and a much lower value.... Who ever stole it within Singapore post must have thought it was an iPhone lol..
Shame really, also because if the shipment is lost, you can only claim up to SG$150.

Was it stolen before leaving Singapore or after arriving in Australia?

hmm..this isn't really singapore's fault is it? i mean..EMS isn't a well known brand of shipping in singapore. Fedex seems to be the popular choice. then again..rates of them dropping it is super low so i guess you shouldn't be making this thread featuring singapore and ems.

Singapore Post is probably the equivalent of the Australian post, and people choose it because it is cheaper, I guess. Don't they offer higher insured value with higher insurance premium though?

eaglesteve said:
Was it stolen before leaving Singapore or after arriving in Australia?
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It didnt even make it to Australia - infact, didnt even make it to Singapore Customs - after 14 days of tracing it
Was lost / stolen at the Sorting Centre in Singapore....
I think its pretty poor really... I've used EMS post thousands of times out of China and Hong Kong, and the first time my friend has used EMS out of Singapore, the shipment goes missing... Just happened to co-incide with the release of the iphone 4, so I reckon someone thought they were on a winner. Oh well, who ever it was, got a better phone than the iphone 4 (lol)
I think its a good idea not to put the true contents on the consignment note where everyone can see it, and especially if you're purchasing out of Singapore.

cheetah2k said:
I think its a good idea not to put the true contents on the consignment note where everyone can see it, and especially if you're purchasing out of Singapore.
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Singapore is a very safe country with a strong rule of law, I would heartedly disagree with what you've just said. However, if you can only get $150 SD due to loss (I assume this is because optional/full insurance wasn't used) then I wouldn't put the whole declared value on it. Only put the value upto the point you can be reimbursed, that should be a rule of thumb for ordering domestically or internationally between any two countries.

There are bad apples in every countries, Singapore included.

Why buy such a expensive device and scrimp on the shipping ;< I feel sorry for you bro.

there are many ebay sellers that ships via FedEX, so in the worse case scenario, FedEX will pay for the phone if it ever gets lost or damaged.
but... that takes like a whole month and more to process, been there done that, not exactly a "fun" situation you want to be in.

Confirmed from Clove: DHD releases end of Oct

Well, Clove apparently have sent email about the delay of DHD release till the end of the month, and said all sellers will face the same problem due to Google Testing (which I have no idea what is the point). Anyways, everyone should start to STOP waiting as things will be better when you least expect them, agree?

LittleMerc said:
Well, Clove apparently have sent email about the delay of DHD release till the end of the month, and said all sellers will face the same problem due to Google Testing (which I have no idea what is the point). Anyways, everyone should start to STOP waiting as things will be better when you least expect them, agree?
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Absolutely. Of course we're all looking forward to receiving our new Desire's of the HD form factor... but the wait is almost quite exciting - just keep checking those email inboxes for 'Your Order Has Been Dispatched!'
Not to mention I have come to the conclusion that I have far more important things going on in my life... like 'life' itself.
It'll arrive within 26 days, we know that much at least!

I'm waiting for amazon to confirm it and so far they have denied it.
So hope is still alive
Splash

Clove is far more likely to be right about this than amazon. Sorry

I spoke to someone at Vodafone this morning, and they haven't heard of any delay.

It's possible the rumours that the carriers are getting them first is true. For the sake of 5 days or so I'd rather wait for the Sim-Free handset I'll get rather than the branded version from Vodafone.

dazultra2000 said:
It's possible the rumours that the carriers are getting them first is true. For the sake of 5 days or so I'd rather wait for the Sim-Free handset I'll get rather than the branded version from Vodafone.
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True. If I get one via Carphone Warehouse, it should be unbranded shouldn't it? Really don't want a branded phone.

If carriers are getting the phones before sim unlocked ones are out, then that's still good news because we'll have users here who can give us their impressions. All i want is someone here who can answer all our questions and doubts about the phone.

My provider delayed the phone till the 22nd of october. It was the 18th.

Confirmation from Superetrader
Just got this e-mail from superetrader saying that the DHD will be delay until mid to end of the month.
See attachment for the e-mail

lol vodafone branding doesn't mean its locked just has some branded software installed, and a bit of rooting can fix that!

Carriers have usually got the phones first, not sure if this was the plan all along. Looks like the DHD with Vodafone will be the awesome black one. Any chance of these being unbranded/full of junkware? Would love to pick one up after seeing a few reviews..

jords12 said:
Clove is far more likely to be right about this than amazon. Sorry
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Based on what? I've been a phone freak for years and i've never heard of them. Amazon are the biggest online retailer in the world and indeed they posted the HD on there site BEFORE it was announced. So sorry, but I'd trust Amazon over a site i've not heard of.
No one else has heard of a delay and none of the gadget/Andriod blogs are reporting one either. Play have jumped the date by a week. But other than that there is no news of a delay (even Google News aren't reporting one)
Added to which most of us had never even heard of "Google testing" until yesterday. Anyway whats to test? the hardware is pretty much the EVO and the software (although slightly updated is the same as the Desire)
Splash

superEtrader has now confirmed a delay untill the end of october...
Oh well the HD is worth waiting for IMO

maruchan78 said:
Looks like the DHD with Vodafone will be the awesome black one
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http://shop.vodafone.co.uk/shop/mobile-phone/htc-desire-hd
Looks the exact same as all the other ones if you ask me...

The danish supplier Mobilityshop has postponed the delivering date to the 29th of october
http://www.mobilityshop.dk/shop/htc-desire-hd-1286p.html

wu5262 said:
Just got this e-mail from superetrader saying that the DHD will be delay until mid to end of the month.
See attachment for the e-mail
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I hate to ask this, but how on earth can a mobile like the Desire HD fail Type Approval testing?
Do people here even know what Type Approval Testing is?
Surely, when designing the phone, they would try to meet the specs, and Type Approval would be given pretty easily...

I'm not one to fuel this kind of bullcrap topics, but if the reason given is "type approval", you can be sure they are making "regular"/detalic customers gobble up quite another load of bull****, betting on consumers' lack of knowledge (about the slang).
In the case of cellular technologies/GSM/3GPP, FCC certification is responsible for the TA.
Unless the acronym TA was misintrepreted, it would rather be Telecommunications Approval, but then again, this doesn't change anything. It's still FCC.
This has NOT A SINGLE DAMN thing to do with Google.

Type Approval simply means, has it met the required specs that are set out. There is a safety/min spec etc that it has to meet.
They wouldn't be doing that days before release. No way. Let's just take it as follows:
htcsense.com isn't ready yet. That makes a LOT more sense, than the phone hasn't passed a test.

BTW, expansys still have eta stock date to the oc 19...

Delay

Aww just got delayed I believe for shipping. Ordered on the 14th and got the email
Dear Customer
Greetings from Notion Ink!
We would like to inform you that we have started shipping your device from the 4th of March and will be dispatching them in batches until the 14th of March.
Please note that as a standard procedure, after the devices are dispatched from our factory, it takes upto 48 hours for transportation to the port, customs clearance before the shipments can be forwarded to international destinations.
You will be able to use your order number to track your Adam once our logistics partners process your order for dispatch. They will contact you about the same once this has been done.
We really appreciate your patience in this matter and we will keep you updated about the process.

I got it too. I ordered on the 10th.
Sent from my Nexus One using XDA Premium App

I got it too. I ordered on the 10th.
Same

Same here, ordered 10th

** ESTIMATED ** Shipping date...
"PRE" Orders by experience may take much longer to deliver.
-CC

I ordered on the 9th and just got the same email. Kind of B.S. since I've been reading reports of people ordering the 9th and receiving shipping confirmations as early as the 5th. 15 months of waiting for this thing, another week can't be that bad, but damn it sucks...

Just got update from NI. My Pixel QI + Wifi has shipped!

the3rd said:
Just got update from NI. My Pixel QI + Wifi has shipped!
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WOW thats good 14th feb order shipped. I checked after seeing that and I also got shipment under process. Thanks for the up.

Don't be fooled by the "Shipment under process" - this does NOT mean your Adam has shipped. Until you have a TNT tracking number - assume it hasn't.
Now, I really don't want to call NI liars, without having the full information, but the reality is that the spreadsheet created by NIA members contains 800+ entries for PO2 orders. NI said that they are shipping in batches "every day, until 14/Mar". But the spreadsheets have NOT been updated at that rate - there's still only 120 entries that have shipped.
One might say, that relying on spreadsheet data is not a good idea, because data gets stale and not updated, etc. But the fact is, scine ESD changed to "Shipment under process", 170 people have already update their entries in two days - hence, I assume that any other change would have been recorded as quickly - or at least there would be some signs that there is at least ONE extra item shipped. This leads me to conclusion that Adams were NOT shipped in batches "every day".
As for the current status not meaning that it's "shipped" - well, for one it doesn't say "shipped", but there's also the case that it changed around the same time (weekday+time) as the ESD changed 25/Feb-10/Mar -> 3/Mar-10/Mar which, given all the other unclear communication history from NI, makes me suspect that this change is an automated change.
Once again, repeat after me: the order is NOT shipped until you have a TNT tracking number.

Hey guys!
I just wanted to celebrate the 1 month anniversary of my notion ink adam with you all.
1 month ordering anniversary that is

PO3? Future, cancellations, iPad2 or any other alternative Tablet, consider this..
Seriousness to consider, if they haven't already shipped, or at least aren't already built in the factory, delays could be worse.
With recent events in Japan, maker of many IC chips used in most electronics, production has been affected.
If they don't already have everything to assemble current Adams, indefinite delays are to come.
Those waiting to order an Adam after PO2, may have a long wait if they don't already have them assembled or ready to assemble.
This delay will affect even iPad2 and other tablets/devices, prices may even sky rocket.
-CC

Bah, I'm really hoping they are on their way soon. However, I won't be surprised either way : /

See it's that we are not understanding how time is calculated..
When they said in the email 48 hours from the 14th, they meant divided into 8 hour work days.. So that is roughly 6 working days +/+
Perhaps next week..
-CC
EDIT: [10:28] <Tachyon1> clockcycle|awy: unless you ask again, in which case it will be "In 48 hrs" again.

clockcycle said:
Seriousness to consider, if they haven't already shipped, or at least aren't already built in the factory, delays could be worse.
With recent events in Japan, maker of many IC chips used in most electronics, production has been affected.
If they don't already have everything to assemble current Adams, indefinite delays are to come.
Those waiting to order an Adam after PO2, may have a long wait if they don't already have them assembled or ready to assemble.
This delay will affect even iPad2 and other tablets/devices, prices may even sky rocket.
-CC
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The delay is more likely on Pixel Qi's part. And, divining from their website (www-dot-pixelqi-dot-com/), Pixel Qi's manufacturing facility is in Taipei. Thus, it is likely NOT affected (directly.) I really think that NI has all the parts, EXCEPT FOR the PQi screens.
Just my opinion, based on reviewing the spreadsheet OFFICIAL Mirrors:
1: tiny-dot-cc/NI-tracker-na
2: tiny-dot-cc/NI-tracker-nih
3: tiny-dot-cc/NI-Wordpress​
(I could be wrong, but I really doubt it.)

Payed on 11th December, still not arrived.
LCD version. Payed on 11th December, still not arrived!
Preordersupport wrote about customs clearance problems and keeps silence for more than 3 weeks.

Silence is broken
http://notionink.wordpress.com/2011/03/29/breaking-the-silence/

Delay For European Customers

Seems like the guys over at OnePlus have screwed up the CE-logo, and thus the second batch of 64bg OnePlus One didn't make it through customs.
The delay is expected to be max two weeks.
So the waiting game continues, at least if you live in the EU. :crying:
Sources:
http:/SLASHforums.oneplusDOTnet/threads/friends-of-uk.11403/page-145#post-1732425
http:/SLASHforums.oneplusDOTnet/threads/europe-warehouse-status.34224/

Edit: Didn't see to swap out the DOT also.
Thanks for the update.

mitchilin said:
Links broken?
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They should work, after you have replaced the SLASH with a "/" and the DOT with a "."
Users can't post links before they have reached 10 posts.
EDIT: Answered to slow

Here you go:
http://forums.oneplus.net/threads/friends-of-uk.11403/page-145#post-1732425
David S. said:
Some European customers have raised their concerns regarding the shipment of their devices.
We'd like to give you an update on the current status of their shipments. One batch arriving to the European Union cleared customs and entered our warehouses yesterday and the second batch will be ready to ship out on Tuesday.
Devices ordered last week and this week will be dispatched Monday and Tuesday by purchase order.
As you might have realized, some users have already received their devices, this is because customs clearance takes less time in the US. For customers in the United States and Canada their phones are being shipped on a daily basis.
We are actively trying to improve our communications with all of you and promise to be better moving forward. We have already hired quite a few new people and will continue to add even more members to our team giving us the man power to stay better connected with our fans. Thanks for your patience - the Ones are on their way!
EDIT: June 17
The second batch is taking longer than we expected to clear customs in Germany. As soon as it's released we will update the thread. Sorry for the delays.
EDIT 2: June 18
Bridget said:
Please don't think we're ignoring you. We are aware of the issue and wanted to make sure we had all the correct information before sharing it with you. Unfortunately, some of the phones did not clear customs in Europe. We worked tirelessly on every aspect of the One's design, including the text on the bottom of the back cover. We designed the regulatory icons to match the minimalistic style of the rest of the text, but the design of the CE icons were unfortunately deemed unacceptable by the customs agents and returned.
All those affected by this delay will be contacted by our team very shortly if they haven't been already and given more information about expected arrival dates.
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http://forums.oneplus.net/threads/europe-warehouse-status.34224/
Briget said:
The delay will be max two weeks
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[Q] Crazy release dates

Ok so has anyone ordered one off Amazon? Specifically the NGP US STORE? They all seem to have great reviews but I don't really put much weight on Amazon reviews. I'd like to know if NGP is a safe bet. A company that I had pre-ordered from kept pushing the release date back from the 3rd, to the 17th, and now to the 24th. NGP claims they have them in stock (and at one point even a specific amount) with no delays. I'm hoping I haven't made a mistake by cancelling my previous order to pick one up from NGP instead (which was also about $50 cheaper).
There was also another vendor from IL whom I called and they claimed that they did have some in stock and will be getting more on Monday and that they've only been getting between 10 and 20 units per shipment.

I'm looking at the some phone on Amazon right now. Kinda looks sketchy to me, I'm looking for a unlocked Note 4 to take abroad and don't want to buy one from a carrier =/

Well I received mine from NGP. Absolutely perfect. I won't have any problems ordering from them again. They aren't without some drawbacks though... they're a reseller so there is no warranty and they perform an on/off test on all their mobile phone sales to try and reduce the number of returns. The retail packaging I received was opened by them and the phone had already been through its initial setup procedure. I only had to perform a factory reset and all was good but other than that everything else was mint. Absolutely nothing to indicate any foul play.
That's probably more than enough to turn most people away but I'm fine with it.

KrakaJap said:
Well I received mine from NGP. Absolutely perfect. I won't have any problems ordering from them again. They aren't without some drawbacks though... they're a reseller so there is no warranty and they perform an on/off test on all their mobile phone sales to try and reduce the number of returns. The retail packaging I received was opened by them and the phone had already been through its initial setup procedure. I only had to perform a factory reset and all was good but other than that everything else was mint. Absolutely nothing to indicate any foul play.
That's probably more than enough to turn most people away but I'm fine with it.
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Was it an Exynos or Snapdragon? Im not sure wich one they have.

NGP sells the SM-N910U from Hong Kong... Exynos
Not sure about the other vendors

KrakaJap said:
Ok so has anyone ordered one off Amazon? Specifically the NGP US STORE? They all seem to have great reviews but I don't really put much weight on Amazon reviews. I'd like to know if NGP is a safe bet. A company that I had pre-ordered from kept pushing the release date back from the 3rd, to the 17th, and now to the 24th. NGP claims they have them in stock (and at one point even a specific amount) with no delays. I'm hoping I haven't made a mistake by cancelling my previous order to pick one up from NGP instead (which was also about $50 cheaper).
There was also another vendor from IL whom I called and they claimed that they did have some in stock and will be getting more on Monday and that they've only been getting between 10 and 20 units per shipment.
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I'm in the exact situation as yours except I ordered a Gold Galaxy Note 4 N910u. I've ordered mine on the 6th.
I'm still waiting for it and I paid express shipping.
NGP told me that it would probably be shipped out on Friday (today). Here we are it's Friday and still no word from them
when they're going to ship out my expensive toy I hope I'm not getting ripped off from them.

I ordered mine from them weeks ago, got it within a couple of days. I think it came from Hong Kong