Galaxy s4 has no sound what so ever! - Galaxy S 4 Q&A, Help & Troubleshooting

Hi guys, so I have a cricket galaxy s4 (old cricket), and it has no sound what so ever whether it be from the main speaker, ear peace, or if I put earphones into the headphone jack. The microphones don't work either when sound is gone, and I'm wondering why this is. I don't think it's a software issue because no matter if I flash to another rom I still get no sound but I may be wrong. The audio sometimes works like normal , and when the audio comes back the micrphones start working again but then it goes away if it's like shaken or something. So can you guys help me out? I'm not sure if this is some deep software problem or a hardware problem (think it might be charging port?), hopefully you guys can help out thanks.

The best way to troubleshoot this problem is to completely restore your phone to stock and then, if the problem persist, it's most likely an hardware defect or a bad contact between the motherboard and components

Related

I-Mate speaker blown

The speaker on my I-mate appears to have "blown". Sound still comes out of it but it is a bit distorted and the volume is low. When using a plug in heatset the sound is fine; so I do not feel there is an electronic or software problem.
So.... How can I get this fixed? Are there replacement parts available?
Thanks for any help.
btw, I am in the U.S.
How to fix it...
Hi,
I experimented sort of the same problem.
It turned out that it was the speaker connectors because they where not making solid contact with the motherboard. As you can see on the walthrough, the speaker is not soldered to the motherboard, instead HTC used a spring mechanism that conntects the speaker to the motherboard when assembled. Over time, some devices tend to loose this solid contact so the speaker starts to loose it's power and eventually fail. However, there is a way to fix it yourself if you already ran out of warranty and if you like to take things apart...
Here's my walkthrough: http://forum.xda-developers.com/viewtopic.php?t=8525&highlight=
Good luck!
Rayan
Re: How to fix speaker problem
This is great Rayan !! I _will_ try it and let you know.
My speaker stopped working full stop a week ago. At least the vibrating mode is fully operational but, of course, this has nothing to do with the speaker's functionality.
A colleague suggested getting a bluetooth headset for operating the phone through it, in case there is no solution to the speaker problem.
I do not know whether anyone tried this alternative but if they have, I would like to know if it worked (just to get a feeling of whether there is a workaround solution too).
Thank you Rayan.
K.
I did it ! Success

Heeeelp!!! NO sound my phone speaker is busted!!!

My Mini has no sound... when i insert the earphone it can play sound, i think theres a problem with the hardware... i am currently running on ananskys cooked rom(no ext rom).... i reflashed it with the 1.11 qtek rom but to no avail it stil has no sound... any ideas?
somebody please...
this is weird!!! when i blow the back opening it plays the sound!!! i realized that this is really a loose connection, whew!!! good thing it has a warranty!!! can you please help me downgrade it to its original O2 asia wwe rom, currently i have the 1.11 wwe rom? its for warranty purposes... they might say that the warranty is voided because i changed the rom. I have the dump rom already but i dont know what to do with it... I hope someone can help... Tnx....
Happened to me the same after a crash down.
It's hardware problem.
Good Luck.
Same problem. And i also found blowing sometime produces sound. I think I dropped it. I have sent it in for repair. Hopefully get it back this week. Bought a BT headset just before I sent it back, and it arrived the day i sent the xda off
what do you mean by
"when i blow the back opening it plays the sound"
No sound
I've seen many cases whereby the headset mode doesn't disengage, which is why from the speaker side, there is no sound however when you plug the earpiece into the jack it work perfectly. In some cases this can be reactified by a hard reset, but I think that there is something wrong with the 2.5mm connector internally. O2 (Maybe even HTC) refuses to acknowledge this fault, so the only thing is to send in the set.
Just my thought. :roll:
i had the same problem
the reason was the earphone plug in was stuck,i dodnt know how and why,but it fixes as soon as i plug in again the earphones and move it around...try it
reg...what do you mean by:
you know the opening in the back, the one near the mirror, strange but funny my mini plays MP3s like a harmonica HAHAHA!!!, I got it repaired already... the service center said that the speaker was defective so they replaced the speaker and the mouth piece cause they dont match, thank God!!! eniwei, thanks for the info guys...

[Q] No sound in earpiece, loudspeaker, headphones...

Hello, i got a Defy with this issue, i had no sound on the earpiece (i know about the infamous case of faulty earpieces) and no sound on the loudspeaker and neither using the headphones... it could be a software problem? Everything else is working fine, there's no water damage at first sight (i haven't opened the phone yet, to check the motherboard if rust is present)... physically its in excellent condition...
Someone had this problem before? What should I do before doing exhaustive flashing / changing parts? Thank you and sorry for my english.

[Q] Loud Speaker problem on my i9505

Hi im hoping someone can help me with my problem.
My loudspeaker makes alot of warbling sound when anything is played through them, if you change the volume level it makes the same annoying sound, also sounds like interference.
I have replaced my Loudspeaker unit and I have also now replaced the usb board and wiring, as I understand that this is the power source for the loudspeaker.
The Microphone sounds fine, and the headphones are fine as well, as I can listen to youtube etc with no problems. When ringing somebody as well, there is no problem either, so trying to figure out the source of the problem, as it sounds like radio interference and cracking sort of sound.
It had the problem on stock rom and have now changed the rom to Phoenix, so see if that would fix the problem, but with no luck.
Any ideas anybody?

No sound from loudspeaker, maybe hardware problem

Hello guys! My loudspeaker suddenly stopped working few weeks ago. I know the cause, and I am pretty sure it is hardware related.
Here is the story:
I installed this ROM (don't think it's important). It worked fine for about a month. The sound volume was lower than MoKee or MIUI, so I started searching for some solution.
I followed a guide similar to this to boost volume, and it worked!
Although I read in the post to not set the value over 95 (to avoid damaging speakers), I decided anyway to set it to 100, because I didn't think that could happen. Sound was very loud, and I was very happy.
Next morning, alarm screamed very strong, but suddenly stopped ringing. I realized my mistake, loudspeaker is completely mute since then.
Earpiece, headphones, microphones work, everything works except loudspeaker.
I hoped so much that was software. I formatted and installed some other ROMs (MoKee, MIUI, CM12) but still no sound. Then I restored a previous MoKee backup (taken when sound worked) but no success. Unfortunately it's a hardware thing.
I bought a new loudspeaker, learnt from YouTube how to open the Note, and replaced it. Still no sound.
Then I tested both loudspeakers (the original and the one I bought) and they both emit sound when attached to an external source (jack plugged to mp3 player). So the problem is not in the loudspeaker itself!
My knowledge ends here.
How can sound stop working by simply raising a software value? But above all, how can the loudspeaker work correctly, but not when placed into the phone? Is there another component that can be damaged in abovementioned way? If so, can that component be replaced?
I hope somebody could share some knowledge to help me solve the problem, or at least point to the right direction. Thanks in advance.
Open your Phone and look if something "looks" broken and make a picture for analysing. It can be not anything but more that just one piece that's broken.
(Sry for bad English, I'm from Germany)
OverBit said:
Open your Phone and look if something "looks" broken and make a picture for analysing. It can be not anything but more that just one piece that's broken.
Click to expand...
Click to collapse
I opened it many times today, but discovered nothing wrong or weird, although I'm not an expert so maybe I simply haven't noticed.
Will post picture as soon as I manage to take photo without phone
Yeah, its like taking a selfie with your phone on your phone without mirrors, only Chuck Norris can do that
(sry for bad English, I'm from Germany)
Some photos
I resurrected my old phone and took some photos. As I said, there's apparently nothing weird, nothing that appears burned or cut.
Here three photos (full phone, upper part, lower part) the loudspeaker contacts are highlighted.
I don't expect a hint on how to fix that (although I hope so much ) because I know this forum is meant for developers/modders/those working with software. My real question is:
Why after just altering value in mixer_paths.xml my phone is now mute? Can someone describe how the sound goes from the CPU to the loudspeaker? Is there something I can do?
udda90 said:
I resurrected my old phone and took some photos. As I said, there's apparently nothing weird, nothing that appears burned or cut.
Here three photos (full phone, upper part, lower part) the loudspeaker contacts are highlighted.
I don't expect a hint on how to fix that (although I hope so much ) because I know this forum is meant for developers/modders/those working with software. My real question is:
Why after just altering value in mixer_paths.xml my phone is now mute? Can someone describe how the sound goes from the CPU to the loudspeaker? Is there something I can do?
Click to expand...
Click to collapse
I did the exact same thing. I replaced the loudspeaker just like you. My sound still doesn't work. I have done a complete factory reset and tried new roms and nothing works.
tripper22 said:
I did the exact same thing. I replaced the loudspeaker just like you. My sound still doesn't work. I have done a complete factory reset and tried new roms and nothing works.
Click to expand...
Click to collapse
My friend device redmi note 3g got same problem.. tired change with new rom.. new speaker..and factory reset that all not work..so open the case..and discovered .the problem came from cpu/chip . coz mtk chipset camera n sound came from cpu..
Hi Guys
I have exactly the same problem with my Xiaomi Mi3. After display replacement lound speaker stopped working. While I had broken display (just the touch screen, dispay was fine) loudspeaker worked fine (I cannot switch off alarm, even shut down the phone)
I bought new speaker, but sound still doesn't work. Do you think that it is comming from CPU? It is possible but I don't think so, because everything works fine via earphones or bluetooth speaker.
Did you find any solution?
tripper22 said:
I did the exact same thing. I replaced the loudspeaker just like you. My sound still doesn't work. I have done a complete factory reset and tried new roms and nothing works.
Click to expand...
Click to collapse
nokovica said:
Hi Guys
I have exactly the same problem with my Xiaomi Mi3. After display replacement lound speaker stopped working. While I had broken display (just the touch screen, dispay was fine) loudspeaker worked fine (I cannot switch off alarm, even shut down the phone)
I bought new speaker, but sound still doesn't work. Do you think that it is comming from CPU? It is possible but I don't think so, because everything works fine via earphones or bluetooth speaker.
Did you find any solution?
Click to expand...
Click to collapse
I tried many other ways, none of them worked. I ended up buying a small BT speaker and carrying always with me.
In my case I learned in the worst way that excessive software amplification can burn audio chip. I replaced EVERY replaceable part (speaker, USB/speaker lower board, main ribbon cable, maybe others I don't remember) with no success.
@tripper22 I think you have no options. If you did my same steps, sadly your sound is lost. I have not yet replaced my phone only because there was a recent increase in development, and many custom ROMs to flash, but I will probably change that phone sooner or later.
@nokovica My sound from earphones or bluetooth is working too. I remembre reading that the audio amplifier is in a separate chip.
Anyway, your problem looks like a HARDWARE issue, since you didn't played with system configuiration. This is easier to fix (if it's fixable, of course).
If you did the replacement, you could check twice if some ribbon cable went damaged. You could try turning on your phone while open (remove back panel and expose board and cables) and see if works this way. You could check with a multimeter wether some signal (albeit small) come to the buzzer. In my case I discovered that a little signal (2-5 mV peak) reached the buzzer, but wasn't enough to make a sound. Rechecking after some months revealed that even that little signal is now gone (maybe sound chip damaged further).
If someone else did the replacement (hopefully Xiaomi assistance) it's their fault, and you can usually ask for repair for free.
Mi3 Loud Speaker Problem
@nokovica
Even I am facing the same problem with my Mi3 . After screen replacement ( touch + digitizer ) My loud speaker is not working , however phone speakar and mic is working perfectly fine , even the headphones too. I also detected one of the problem with Network Signals , if last for only few seconds and then it goes off , i tried placing many sims, but no luck . Can any one in the forum provide some solution to the Network Signals ?
even I have the same problem with my redmi note 3. I just opened back case, sub-board loudspeaker and re-assembled it. I didn't touch motherboard or any flex on upper side. Loudspeaker stopped working since then. Swapped with new part but it still doesn't work. Headphones and ear piece works fine. doesn't play music on bluetooth but hands-free works on bluetooth. how could have damaged audio chip on motherboard?? I barely touch it. didn't even unscrew it.
ilyasabdul said:
even I have the same problem with my redmi note 3. I just opened back case, sub-board loudspeaker and re-assembled it. I didn't touch motherboard or any flex on upper side. Loudspeaker stopped working since then. Swapped with new part but it still doesn't work. Headphones and ear piece works fine. doesn't play music on bluetooth but hands-free works on bluetooth. how could have damaged audio chip on motherboard?? I barely touch it. didn't even unscrew it.
Click to expand...
Click to collapse
Did you solve? I have exactly the same problem
I have faced with no audio (at all) with mi5s
couldnt call or answer (hanging phone)
speakers dont work
erarphone dont work
i flash several times the phone and reste factory it and no change.
i read somewhere thet it resolved with warming sound IC in mainboard.
have any body solution or explane to problem?

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