I installed Windows 10 a few days ago. Since then, my computer regularly restarts and says it's because of a BUGCODE_USB_DRIVER error. This seems to only be a problem when I have my wireless keyboard and mouse attached through a wireless USB device. I have a Microsoft sculpt comfort keyboard and mouse.
So far, I've:
Uninstalled and reinstalled all USBs.
Updated all of my drivers.
Completely reinstalled Windows 10.
Updated the computers BIOS.
I thought the last step resolved the issue as I was able to use my wireless mouse and keyboard for roughly three hours before my computer restarted itself. . Please help. This is driving me insane, and I need this computer to work, among other things. Here's my system information and a crash dump analysis
System Information (local)
computer name: MASTER-PC
windows version: Windows 10 , 10.0, build: 10240
windows dir: C:\WINDOWS
Hardware: 10249RU, LENOVO, Emerald Lake
CPU: GenuineIntel Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8499900416 total
Crash Dump Analysis
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Fri 8/14/2015 1:10:28 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\081315-16765-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x3000B)
Bugcheck code: 0xFE (0x4, 0xFFFFE000F505A410, 0xFFFFE000F5A3DB10, 0xFFFFE000F8261A0C)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Fri 8/14/2015 1:10:28 AM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: usbport.sys (USBPORT!USBPORT_GetHciMn+0x1096B)
Bugcheck code: 0xFE (0x4, 0xFFFFE000F505A410, 0xFFFFE000F5A3DB10, 0xFFFFE000F8261A0C)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Thu 8/13/2015 9:48:56 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\081315-17750-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x3000B)
Bugcheck code: 0xFE (0x4, 0xFFFFE0001F817560, 0xFFFFE0001F37FA50, 0xFFFFE00020D1CA0C)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Thu 8/13/2015 9:19:10 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\081315-17703-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x3000B)
Bugcheck code: 0xFE (0x4, 0xFFFFE001F2DA49D0, 0xFFFFE001F3C0EAE0, 0xFFFFE001F50C34DC)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Thu 8/13/2015 9:07:54 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\081315-22093-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x3000B)
Bugcheck code: 0xFE (0x4, 0xFFFFE001A0CEEB60, 0xFFFFE001A2070470, 0xFFFFE001A201344C)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Thu 8/13/2015 8:16:29 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\081315-40312-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x3000B)
Bugcheck code: 0xFE (0x4, 0xFFFFE001E199DCF0, 0xFFFFE001E24BCA90, 0xFFFFE001E68E1A0C)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Related
i want to debug an eVB app on my pocketpc2003 but eVB (platform manager) checks via RAPI the version of the target device:
cemgr.exe_2868.Log
Code:
cemgr.exe,CeRapiInit[Ex],31401933,0,0,Start,Wed Sep 12 11:26:09 2006
cemgr.exe,,31401943,10,10,Exit,,0x00000000
cemgr.exe,,31401943,10,10,CEAPI,0,0,0,0x00000000
cemgr.exe,GetSystemInfo,31401983,50,0,Enter
cemgr.exe,GetSystemInfo,31401983,50,0,Call,16
cemgr.exe,GetSystemInfo,31402123,190,140,Return,52,0x00000000
cemgr.exe,GetSystemInfo,31402123,190,140,Exit,,0x00000000
cemgr.exe,GetSystemInfo,31402123,190,140,CEAPI,1,16,52,0x00000000
cemgr.exe,CeGetVersionEx,31402123,190,0,Enter
cemgr.exe,CeGetVersionEx,31402123,190,0,Call,4
cemgr.exe,CeGetVersionEx,31402133,200,10,Return,34,0x00000000
cemgr.exe,CeGetVersionEx,31402133,200,10,Exit,,0x00000000
cemgr.exe,CeGetVersionEx,31402133,200,10,CEAPI,1,4,34,0x00000000
cemgr.exe,RPCClientUninit,31402133,200,0,Enter
if the version info does not match => an error is displayed.
=> how to prevent platform manager from verifying the os version?
When I try to sync my 8525, with any type of Outlook portion (contacts, calendar, notes), I get the following errors in my Application event log:
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 6/24/2007
Time: 6:26:16 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: KEITH
Description:
Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature 'OUTLOOKFiles', component '{AAB1AFA6-C533-11D3-8F30-00C04F5EFF06}' failed. The resource 'HKEY_CLASSES_ROOT\.pst\' does not exist.
---------------------------------------------------
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 6/24/2007
Time: 6:26:16 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: KEITH
Description:
Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature 'OUTLOOKFiles' failed during request for component '{3CE26368-6322-4ABF-B11B-458F5C450D0F}'
The device will sync fine, do I need to worry about these errors? I just get them every time I sync.
I am running WM6 on my 8525 but had the problem with WM5 too
32 bit Vista workstation running latest WMDC.
everytime I lift my 8525 out of the charging/sync cradle, I get the following error: "Windows Mobile Device Center Sync Host has stopped working."
Any ideas how to fix issue?
Problem signature:
Description:
Stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: WmdHost.exe
Application Version: 6.1.6965.0
Application Timestamp: 465eef4e
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 53502105
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Dear friends,
I have rooted nexus 7 2012, and installed PPP widget. I have configured the APN. It says "connected", but the internet is not working. Here is the PPP widget log, please help me:
PPP Widget version 1.3.3
USB_ModeSwitch log from Mon Dec 23 15:00:41 IST 2013
Raw args from udev: 2-1/2-1:1.0
Using top device dir /sys/bus/usb/devices/2-1
----------------
USB values from sysfs:
manufacturer USB Modem
product USB Modem
serial 1234567890ABCDEF
----------------
bNumConfigurations is 1 - don't check for active configuration
SCSI attributes not needed, moving on
checking config: /data/data/de.draisberghof.pppwidget/app_tmp/1c9e.f000
! matched. Reading config data
devList 1:
config: TargetVendor set to 1c9e
config: TargetProductList set to 9000,9603,9605,9607
Driver module is "option", ID path is /sys/bus/usb-serial/drivers/option1
Command to be run:
usb_modeswitch -I -W -D -s 20 -u -1 -b 2 -g 2 -v 1c9e -p f000 -f $cB
Verbose debug output of usb_modeswitch and libusb follows
(Note that some USB errors are to be expected in the process)
--------------------------------
Reading long config from command line
* usb_modeswitch: handle USB devices with multiple modes
* Version 1.2.7 (C) Josua Dietze 2012
* Based on libusb0 (0.1.12 and above)
! PLEASE REPORT NEW CONFIGURATIONS !
DefaultVendor= 0x1c9e
DefaultProduct= 0xf000
TargetVendor= 0x1c9e
TargetProduct= not set
TargetClass= not set
TargetProductList="9000,9603,9605,9607"
DetachStorageOnly=0
HuaweiMode=0
SierraMode=0
SonyMode=0
QisdaMode=0
QuantaMode=0
GCTMode=0
KobilMode=0
SequansMode=0
MobileActionMode=0
CiscoMode=0
BlackberryMode=0
PantechMode=0
MessageEndpoint= not set
MessageContent="55534243123456788000000080000606f50402527000000000000000000000"
NeedResponse=0
ResponseEndpoint= not set
InquireDevice disabled
Success check enabled, max. wait time 20 seconds
System integration mode enabled
Use given bus/device number: 002/002 ...
Looking for default devices ...
bus/device number matched
searching devices, found USB ID 1c9e:f000
found matching vendor ID
found matching product ID
adding device
Found device in default mode, class or configuration (1)
Skipping the check for the current configuration
Using interface number 0
Using endpoints 0x01 (out) and 0x81 (in)
USB description data (for identification)
-------------------------
Manufacturer: USB Modem
Product: USB Modem
Serial No.: 1234567890ABCDEF
-------------------------
Looking for active driver ...
OK, driver found; name unknown, limitation of libusb1
OK, driver "unkown" detached
Setting up communication with interface 0
Using endpoint 0x01 for message sending ...
Trying to send message 1 to endpoint 0x01 ...
OK, message successfully sent
Resetting response endpoint 0x81
Resetting message endpoint 0x01
Bus/dev search active, referring success check to wrapper. Bye.
ok:busdev
--------------------------------
(end of usb_modeswitch output)
Checking success of mode switch for max. 20 seconds ...
Reading attributes ...
Reading attributes ...
Mode switch has completed
Mode switching was successful, found 1c9e:9605 (USB Modem: USB Modem)
Device class of first interface is ff
Now checking for bound driver ...
Driver has bound, device is known
All done, exiting
Yesterday, I was running some apps (WeChat, Photo, etc) on my phone, but then my phone starts to lag, and suddenly restart by itself, and the following error appears after small NOKIA logo:
"ERROR: Unable to find a bootable option. Press any key to shutdown"
I've tried all possible solution I've found, which is:
1) Hard reset key combo: hold "volume down" until exclamation mark shown. (no exclamation mark shown for me)
2) Windows Device Recovery Tool
- it shown model phone is "Lumia phone" and Firmware version is unknown.
- When press install, it shown error once it starting to flash FFU, and show "Operation ended with failure. Software installation failed. Please try restarting your device, and try software installation again..."
3) Nokia Care Suite
- same as WDRT, when boot to flash mode, it shown error when the program try to flash FFU.
- FFU downloaded by WDRT, it shown error that said FFU is invalid
- FFU downloaded from http://lumiafirmware.com/ error message
Code:
DEV_REPORTED_ERROR_DURING_PROGRAMMING: 0x00030003
Exception:
Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.MurzimProgrammingException: DEV_REPORTED_ERROR_DURING_PROGRAMMING: 0x00030003
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.Flash()
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__c(Object state)
4) "Unbrick Lumia without JTAG"
- THOR2 can't find connection on the following command
Code:
thor2 -mode emergency -hexfile HEX.hex -mbnfile msimage.mbn -orig_gpt
Error:
Code:
Debugging enabled for emergency
Initiating emergency download
Operation took about 11.00 seconds.
THOR2_ERROR_CONNECTION_NOT_FOUND
THOR2 1.8.2.18 exited with error code 84000 (0x14820)
- can't "flash" vpl to phone
Code:
thor2.exe -mode vpl -maxtransfersizekb 1 -vplfile C:\ProgramData\Nokia\Packages\Products\rm-915\XXX.vpl
Error
Code:
THOR2 1.8.2.18
Built for Windows @ 13:36:46 Jun 16 2015
Thor2 is running on Windows of version 6.2
thor2.exe -mode vpl -maxtransfersizekb 1 -vplfile C:\ProgramData\Microsoft\Packages\Products\RM-914\RM914_059S3J0_3058.50000.1425.0004_034.vpl
Process started Fri Sep 30 19:47:41 2016
Logging to file C:\Users\...\AppData\Local\Temp\thor2_win_20160930194741_ThreadId-4880.log
Parsing VPL file C:\ProgramData\Microsoft\Packages\Products\RM-914\RM914_059S3J0_3058.50000.1425.0004_034.vpl
Successfully parsed VPL
Flashing .ffu file RM914_3058.50000.1425.0004_RETAIL_apac_malaysia_307_04_441880_prd_signed.ffu (SW version 3058.50000.1425.0004)
Debugging enabled for uefiflash
Initiating FFU flash operation
WinUSB in use.
isDeviceInNcsdMode
isDeviceInNcsdMode is false
Device mode 6 Uefi mode
[THOR2_flash_state] Pre-programming operations
Disable timeouts
Get flashing parameters
Lumia Boot Manager detected
Check status of battery
State of charge 3, charging current 1
Warning: Battery level low. Charge battery to 10 % of max charge.
Protocol version 1.1 Implementation version 1.16
Detecting UEFI responder
HELLO success
Lumia Boot Manager detected
Check status of battery
State of charge 3, charging current 220
Warning: Battery level low. Charge battery to 10 % of max charge.
Protocol version 1.1 Implementation version 1.16
Booting to FlashApp
Reboot to FlashApp command sent successfully.
DetachFrom connection
Verifying that device is online
Device is online
Detecting UEFI responder
HELLO success
Lumia Flash detected
Protocol version 1.15 Implementation version 1.28
Disable timeouts
Get flashing parameters
Lumia Flash detected
Protocol version 1.15 Implementation version 1.28
Size of one transfer is 2363392
Size of buffer is 2359296
Number of eMMC sectors: 15269888
Platform ID of device: Nokia.MSM8227.P6036.1.2
Async protocol version: 01
Security info:
Platform secure boot disabled
Secure FFU disabled
JTAG eFuse blown
RDC not found
Authentication not done
UEFI secure boot enabled
SHK enabled
Device supports FFU protocols: 0019
[THOR2_flash_state] Device programming started
Using secure flash method
CoreProgrammer version 2015.06.10.001.
Start programming signed ffu file C:\ProgramData\Microsoft\Packages\Products\RM-914\RM914_3058.50000.1425.0004_RETAIL_apac_malaysia_307_04_441880_prd_signed.ffu
FfuReader version is 2015061501
Send FlashApp write parameter: 0x4d544f00
Perform handshake with UEFI...
Flash app: Protocol Version 1.15 Implementation Version 1.28
DevicePlatformInfo: Nokia.MSM8227.P6036.1.2
Unknown sub block detected. Skip...
Unknown sub block detected. Skip...
Supported protocol versions bitmap is 19
Secure FFU sync version 1 supported.
Secure FFU async version 1 supported.
Secure FFU async version 3 supported.
Get CID of the device...
Get EMMC size of the device...
Emmc size in sectors: 15269888
CID: Samsung, Size 7456 MB
Start charging...
Requested write param 0x43485247 is not supported by this flash app version.
Start charging... DONE. Status = 0
Unable to send ECHO REQ or ECHO REQ not supported
Get security Status...
Security Status:
Platform secure boot is disabled.
Secure eFUSE is disabled.
JTAG is disabled.
RDC is missing from the device.
Authentication is not done.
UEFI secure boot is enabled.
Secondary HW key exists.
Get ISSW Version...
Get ISSW Version, SKIPPED!
Get system memory size...
Size of system mem: 524288 KB
Read antitheft status...
Requested read param 0x41545250 is not supported by this flash app version.
Send backup to RAM req...
Clearing the backup GPT, startsector = 15269854
UEFI returned error: 4
Clear GPT has failed!
Operation took about 9.00 seconds.
Unknown error code.
THOR2 1.8.2.18 exited with error code 196611 (0x30003)
5) Try to flash FFU with WPInternal
- Doesn't work for flashing FFU (Error shown when trying to flash, Error 0x1106: Security header validation failed)
- Somehow flashing separate partitions (EFIESP, MainOS, Data) works, but I've flash old ROM that I've backup doesn't work
- able to boot to mass storage mode, able to read, able to backup (don't know about write)
Please help me, I've tried all of these above and my phone still bricked :crying:
Did you find the solution and unbrick your phone?
It sounds like the Flash memory in your phone is going bad or at least has some bad blocks. The error states that the phone reported an error while trying to flash over the image
i connect not one, 3-4 pieces to jtag riff box. the problem is emmc/nand memory, this chip have a bug, is not the only one have this problem.
the state of the memory chip is READ ONLY!, so you can't write this.
one box apear and change the state of the memory on other phones with same kind of problem. need to send some special command to emmc to change the state.