WhatsApp crashes when updated G - Galaxy S 5 Q&A, Help & Troubleshooting

Hey guys,
my whatsapp keeps on crashing when i update to the latest version via play store. I was on KitKat and also on Lollipop but that doesnt change much... please help me as i want to update this damn app :/ if you need more infos tell me
SM-G901f

Remove WhatsApp > Boot to recovery > Clear caches > Reinstall WhatsApp

Hey thanks for you quick reply but when i try to set up whatsapp it just doesnt work with sms verification neither with the verification via telefone... and i use my titanium backup to restore the data it just keeps on crashing...

Don't restore, clean install

*Detection* said:
Don't restore, clean install
Click to expand...
Click to collapse
yeah i tried a clean install but the sms verification didnt work it just said that it failed after 3-4 seconds...

push

go to all applications and try to clean data,cache on whatsapp and reboot
should work

Related

[Q] Phone app crashes upon launch with "Unfortunately, Contacts has stopped." (CyMod)

[Q] Phone app crashes upon launch with "Unfortunately, Contacts has stopped." (CyMod)
Device info: Samsung Galaxy S4
Carrier: Sprint
Firmware: 4.2.2
Cyanogenmod Build: 10.1-20130709 (Tuesday July 9)
Whenever I launch the Phone application, I receive the error:
Unfortunately, Contacts has stopped.
Click to expand...
Click to collapse
I've reinstalled CyanogenMod and the GApps ROM to no avail. Cleared the regular cache and Dalvik cache and the Contacts app and Contacts Storage caches. Nothing.
I'd like to be able to uninstall the GApps rom and try installing it regularly but I'm not sure how.
I can still receive calls and make calls from the "People" app, but the Phone app doesn't load. It doesn't even show a dialer. It just hangs for a second and loads the error.
I'll reset to factory if I have to, but how would I preserve a backup of my stuff without preserving whatever data is causing this error? Would I use Titanium or the ClockworkMod backup utility, and what would I do?
Thanks to anyone who can help.
Titanium backup will work. Don't try to restore any system data unless it is highlighted in the green font. If you try to restore system data from one rom to another you will see problems like you do now.
Sent from my SPH-L720 using xda app-developers app
D3xus said:
Device info: Samsung Galaxy S4
Carrier: Sprint
Firmware: 4.2.2
Cyanogenmod Build: 10.1-20130709 (Tuesday July 9)
Whenever I launch the Phone application, I receive the error:
I've reinstalled CyanogenMod and the GApps ROM to no avail. Cleared the regular cache and Dalvik cache and the Contacts app and Contacts Storage caches. Nothing.
I'd like to be able to uninstall the GApps rom and try installing it regularly but I'm not sure how.
I can still receive calls and make calls from the "People" app, but the Phone app doesn't load. It doesn't even show a dialer. It just hangs for a second and loads the error.
I'll reset to factory if I have to, but how would I preserve a backup of my stuff without preserving whatever data is causing this error? Would I use Titanium or the ClockworkMod backup utility, and what would I do?
Thanks to anyone who can help.
Click to expand...
Click to collapse
I had this issue with my Moto Photon. I found out after I rooted it and deleted the Yahoo contacts apk I received the error message. I don't have the S4 yet but maybe that is why your getting the FC? If you didn't delete any apk's then disregard.
Sent from my HTCONE using xda premium

[Q] samsung s4 does not start after displaying samsung /

I bought a new samsung s4 last month.I downloaded an uninstaller from play store.Maybe by mistake i uninstalled some system file to decrease internet data usage and my phone showed error messages.I quickly reinstalled somee uninstalled system apps using the backup files made by the backup data stored by the uninstaller program.but the error messages stated to increase.i removed my battery and when i opened the s 4 again it only kept on showing the opening message of "SAMSUNG" with some sound.what to do.plz help:crying::crying::crying:
I also did the system restore/factory reset option by using power+vol up key but it did't help.i cleared user data also.What to do now?
help me plz! I am in big trouble:crying::crying::crying::crying::crying:
shivani bhatt said:
I bought a new samsung s4 last month.I downloaded an uninstaller from play store.Maybe by mistake i uninstalled some system file to decrease internet data usage and my phone showed error messages.I quickly reinstalled somee uninstalled system apps using the backup files made by the backup data stored by the uninstaller program.but the error messages stated to increase.i removed my battery and when i opened the s 4 again it only kept on showing the opening message of "SAMSUNG" with some sound.what to do.plz help:crying::crying::crying:
I also did the system restore/factory reset option by using power+vol up key but it did't help.i cleared user data also.What to do now?
help me plz! I am in big trouble:crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
Download a official Rom (google for it)
and flash it via Odin
shivani bhatt said:
I bought a new samsung s4 last month.I downloaded an uninstaller from play store.Maybe by mistake i uninstalled some system file to decrease internet data usage and my phone showed error messages.I quickly reinstalled somee uninstalled system apps using the backup files made by the backup data stored by the uninstaller program.but the error messages stated to increase.i removed my battery and when i opened the s 4 again it only kept on showing the opening message of "SAMSUNG" with some sound.what to do.plz help:crying::crying::crying:
I also did the system restore/factory reset option by using power+vol up key but it did't help.i cleared user data also.What to do now?
help me plz! I am in big trouble:crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
Best way is to give it to the service center . Seems like you haven't done anything that voids warranty.
Get it fixed from them costs a max of 1000 to 2000 bucks in Rupees
It's almost impossible that a factory reset won't fix it. Or are you rooted?
Are you sure you waited long enough when you booted?
Bordo_Bereli51 said:
Download a official Rom (google for it)
and flash it via Odin
Click to expand...
Click to collapse
can you explain the exact procedure please
shivani bhatt said:
can you explain the exact procedure please
Click to expand...
Click to collapse
see my signature for flashing stock
IF dont know how to flash just take it back to Samsung store..

Viber keeps crashing!

Hello everyone!
I have a non-rooted GT-i9505 running stock Android 5.0.1 and the new Viber v. 5.5.1.556 keeps constantly crashing after the update to that version.
I tried clearing it's cache and restarting the phone. It still keeps crashing.
I wrote Viber letting them know about it, but I was just wondering if anyone is having the same issue and has any idea what to do.
Thank you!
classic20 said:
Hello everyone!
I have a non-rooted GT-i9505 running stock Android 5.0.1 and the new Viber v. 5.5.1.556 keeps constantly crashing after the update to that version.
I tried clearing it's cache and restarting the phone. It still keeps crashing.
I wrote Viber letting them know about it, but I was just wondering if anyone is having the same issue and has any idea what to do.
Thank you!
Click to expand...
Click to collapse
Hi , classic20
You can tray successively :
Wipe cache apk you have done it
Wipe all data apk ( all update ) check if it works
Uninstall apk
After then reinstall old version & see if this dont crashs
( I suggest to use aptoide store to have viber 2.0 )
Reboot phone
Update carefuly to viber5.5.1.556
Good luck !
yanis488 said:
Hi , classic20
You can tray successively :
Wipe cache apk you have done it
Wipe all data apk ( all update ) check if it works
Uninstall apk
After then reinstall old version & see if this dont crashs
( I suggest to use aptoide store to have viber 2.0 )
Reboot phone
Update carefuly to viber5.5.1.556
Good luck !
Click to expand...
Click to collapse
Thank you, but it's resolved now.
I let Viber know about this and they respnded fairly quickly. They said a large number of others users have been complaining about that particular version of the app.
I ended up uninstalling it and using an older version until they updated it.
Thanks for your response!

Unfortunately, The process com.google.process.gaps has stop

The process com.google.process.gapps has stop always occurs when I update my Google play service and I am always forced to stay in factory version as now I cant access #youtube and many more apps.. Plz help me to fix it ???? baseband XXUGNH6 Abdroid 4.4.2 kitkat..
Clear google play app data and cache then try again.
Sir it didnt worked i even googled and had disabled enabled download manger download and reset app preferences process
Athakuri700 said:
The process com.google.process.gapps has stop always occurs when I update my Google play service and I am always forced to stay in factory version as now I cant access #youtube and many more apps.. Plz help me to fix it ???? baseband XXUGNH6 Abdroid 4.4.2 kitkat..
Click to expand...
Click to collapse
Do you have a root access and a custom recovery?
If so... use titanium backup or any root explorer and delete all Google apps from the device and then download a pico Gapps for 4.4.2 and after that flash it!
Thank you sir it worked

Reset phone and Google Play wont download apps

Hi all,
I have a G900I running Nougat. Recently My phone started getting slow, so I reset the phone. Here is where the issues occur, I had restored some apps and it worked for sometime but took a very long time to restore my existing apps that were installed, so I figured lets reset again and start without restoring at all.
Now the biggest issue is to get apps download at all. I can only update the existing apps that were installed. I have tried many solutions from google but no go from disabling the google play store app, clearing cache and for Google Play Services. as well. I keep on getting the Google play error of 905 and 495. I am quite stumped on how to fixed this issue.
Is there any method to fix this issue? I hope I am not resorted to root and install a custom rom to fix this issue. I have attached a screenshot of the stock rom I am running.
reset your phone from zero
i know it will take some time to configure your apps but it will fix your problems
NOTEont restore anything from google
Steps
Install TWRP
go To wipe
Advanced Wipe
NOW CHECK EVERYTHING but the external storage(must be unchecked)
swipe to wipe loool
now go to reboot menu
reboot to download
flash stock rom lol
login to your google account and uncheck restore my apps
disable sync lol

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