Touch problem after update via pc! - G2 Q&A, Help & Troubleshooting

i just updated my lg g2 using lg user support tool
i had bought the phone two months back from ebay using my savings
now the touch isnt working after since the lollipop boot
please help huys
i dont know what to do
the seller said it was new D802
the sticker and the box is also of d802
help please!!!!!!

avnish singh said:
i just updated my lg g2 using lg user support tool
i had bought the phone two months back from ebay using my savings
now the touch isnt working after since the lollipop boot
please help huys
i dont know what to do
the seller said it was new D802
the sticker and the box is also of d802
help please!!!!!!
Click to expand...
Click to collapse
Open the back of the phone and check which model is.

i see d800 written on the bottom below the battery

Eminemiero said:
Open the back of the phone and check which model is.
Click to expand...
Click to collapse
d800

avnish singh said:
d800
Click to expand...
Click to collapse
then you have a d800. Flash a kdz of a d800 and the issue should be solved

Eminemiero said:
then you have a d800. Flash a kdz of a d800 and the issue should be solved
Click to expand...
Click to collapse
as simple as that?
the phone is working
only the touch is not registering at the right place
can you point me to the correct thread/file (i dread bricking the device)
thank you so much for your help

Eminemiero said:
then you have a d800. Flash a kdz of a d800 and the issue should be solved
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2432476 is that the thread?
can you please tell the exact file for the d800 32GB model?

avnish singh said:
http://forum.xda-developers.com/showthread.php?t=2432476 is that the thread?
can you please tell the exact file for the d800 32GB model?
Click to expand...
Click to collapse
this should be the one, choose one of them.
http://storagecow.eu/index.php?dir=Xda/LG+G2/Stock/AT&T/

Eminemiero said:
this should be the one, choose one of them.
http://storagecow.eu/index.php?dir=Xda/LG+G2/Stock/AT&T/
Click to expand...
Click to collapse
thanks friend!
ill download this and revert back after doing the tot method

avnish singh said:
thanks friend!
ill download this and revert back after doing the tot method
Click to expand...
Click to collapse
nice!! Good luck

Related

Download OTA, bricked..

So, I instantly soft bricked my D802.. I am now in download mode, please can someone tell me how I get the stock software on my phone again? Please help me :crying:
I used to be you once...research before you do anything. im sure someone will be along to help shortly.
Dr.Molestratus said:
So, I instantly soft bricked my D802.. I am now in download mode, please can someone tell me how I get the stock software on my phone again? Please help me :crying:
Click to expand...
Click to collapse
What did you do exactly?
Coming from which rom? Installing which rom? How? Rooted Device? Custom Recovery?
Dr.Molestratus said:
So, I instantly soft bricked my D802.. I am now in download mode, please can someone tell me how I get the stock software on my phone again? Please help me :crying:
Click to expand...
Click to collapse
back to stock guide http://forum.xda-developers.com/showthread.php?t=2432476
XxZombiePikachu said:
back to stock guide http://forum.xda-developers.com/showthread.php?t=2432476
Click to expand...
Click to collapse
I'm following that right now. So when I click on "upgrade start" it takes me to LG MOBILE TOOL SUPPORT. And what am I supposed to then? I really need my phone to work right now. I'm sorry guys!
Dr.Molestratus said:
I'm following that right now. So when I click on "upgrade start" it takes me to LG MOBILE TOOL SUPPORT. And what am I supposed to then? I really need my phone to work right now. I'm sorry guys!
Click to expand...
Click to collapse
well something to select country should pop up, if first method does not work you can always try the second method
Holy **** this is sabotage. After I restarted my PC, I can no more go into download mode. If I sent it to LG and said something like the power cut while installing, would they accept it?
Nevermind.. It gets to the "downloading the file to upgrade" in the LG Mobile Support Tool, then it just stops, any help?
Anyone who has a fix?
Fixed! I downloaded the .tot for my D802 with the .DLL, worked smoothly!
Dr.Molestratus said:
Fixed! I downloaded the .tot for my D802 with the .DLL, worked smoothly!
Click to expand...
Click to collapse
Which thread did you use?

LG G2 D802 Refurbished/Frankenphone - D800

Need help please.
I've bought LG G2 d802 from local store. After searching through forum I've found it's actually D800 also through opening back cover of my phone i confirmed it was d800.
Now I need to upgrade to Lollipop and have custom rom,
I've read it many threads like
http://forum.xda-developers.com/lg-g2/help/strange-touch-problem-upgrading-lg-g2-t2971569
http://forum.xda-developers.com/lg-g2/help/issues-refurb-d802-32gb-lg-flashed-t3034823
but none help.
I've tried IOroot to root my phone but not work for me, gives error when "Apply update from ADB"
- Doin' stuff...
set_perm: some changes failed
E: Error in /tmp/update.zip
(status 7)
Installation aborted
( http://forum.xda-developers.com/showpost.php?p=48709232&postcount=869 )
I also tried one click root someone told me ( http://forum.xda-developers.com/lg-g3/general/guide-root-lg-firmwares-kitkat-lollipop-t3056951 ) but this also doesn't work.
Any help from someone would be highly appreciated.
Thanks...
Current OS:
Device : LG G2 D802
ROM: Stock KK (4.4.2)
Baseband Version : M8974A-AAAANAZM-1.0.190082
Kernel Version : 3.4.0
Build Number: KOT49I.D80220b
Software Version: D80220b
If you are on Kitkat I would recommend Stump Root...google it you will find the app.
Thanks for the reply but i also tried stump root, when i installed it and then open it says "rooted" but i am not.
gamertwo1 said:
Thanks for the reply but i also tried stump root, when i installed it and then open it says "rooted" but i am not.
Click to expand...
Click to collapse
What do you have for a recovery, stock? TWRP? Do you have a working download mode or no?
iowabowtech said:
What do you have for a recovery, stock? TWRP? Do you have a working download mode or no?
Click to expand...
Click to collapse
Stock recovery and yes i have working download mode.
Swetnes said:
If you are on Kitkat I would recommend Stump Root...google it you will find the app.
Click to expand...
Click to collapse
Hey,
I also have Kitkat and Im rooted with the same problem.
What can I do to update to Lollipop?
gamertwo1 said:
Stock recovery and yes i have working download mode.
Click to expand...
Click to collapse
Then I'd go to download mode and flash the 20c tot for the D800 since that's what you have. It's posted here on xda, a search will be necessary. It's kitkat and is the newest tot we have to my knowledge. Since you were planning on this being a D802, I'll infer that you're not an AT&T customer so OTA's are not an option. For that reason, and the fact we have nothing newer than a kk tot...once you get to stock, you'll have to root and flash twrp (for the d800) and then flash a custom rom such as Cloudy or similar to get a LP rom. So using the 20c kitkat tot makes life easier since then autorec works for twrp and stumproot also works on 20c I believe.
iowabowtech said:
Then I'd go to download mode and flash the 20c tot for the D800 since that's what you have. It's posted here on xda, a search will be necessary. It's kitkat and is the newest tot we have to my knowledge. Since you were planning on this being a D802, I'll infer that you're not an AT&T customer so OTA's are not an option. For that reason, and the fact we have nothing newer than a kk tot...once you get to stock, you'll have to root and flash twrp (for the d800) and then flash a custom rom such as Cloudy or similar to get a LP rom. So using the 20c kitkat tot makes life easier since then autorec works for twrp and stumproot also works on 20c I believe.
Click to expand...
Click to collapse
Thanks alot for the reply. This means alot for me.
Can i proceed with this thread http://forum.xda-developers.com/showthread.php?t=2662445 ?
And i read it some where that for those who are having fake d802 and going to upgrade it will lost imei (better make EFS partition before any action) . So my question is if i go by your process, am i going to loss my imei and what about EFS ?
Thanks in advance.
gamertwo1 said:
Thanks alot for the reply. This means alot for me.
Can i proceed with this thread http://forum.xda-developers.com/showthread.php?t=2662445 ?
And i read it some where that for those who are having fake d802 and going to upgrade it will lost imei (better make EFS partition before any action) . So my question is if i go by your process, am i going to loss my imei and what about EFS ?
Thanks in advance.
Click to expand...
Click to collapse
You don't have root right now so you can't backup your efs. You can and should back it up after flashing the tot and rooting though. I've not heard of people corrupting their efs during the tot flash but anything can happen I suppose. So yeah, the thread you linked should work good. There's also a return to stock thread for the g2 that you can reference. I can't post links well right now being mobile but if you search "LG g2 return to stock" it'll come up first in your Google search results.
gamertwo1 said:
Thanks alot for the reply. This means alot for me.
Can i proceed with this thread http://forum.xda-developers.com/showthread.php?t=2662445 ?
And i read it some where that for those who are having fake d802 and going to upgrade it will lost imei (better make EFS partition before any action) . So my question is if i go by your process, am i going to loss my imei and what about EFS ?
Thanks in advance.
Click to expand...
Click to collapse
Before that you could also try root using SRK tool. Google it and you should find the Xda page.
iowabowtech said:
You don't have root right now so you can't backup your efs. You can and should back it up after flashing the tot and rooting though. I've not heard of people corrupting their efs during the tot flash but anything can happen I suppose. So yeah, the thread you linked should work good. There's also a return to stock thread for the g2 that you can reference. I can't post links well right now being mobile but if you search "LG g2 return to stock" it'll come up first in your Google search results.
Click to expand...
Click to collapse
Is this the thread are you talking about ?http://forum.xda-developers.com/showthread.php?t=2432476
And in download link under the thread don't have 20c. http://storagecow.eu/index.php?dir=Xda/LG+G2/Stock/AT&T/
And how do i know i am going for 32gb version files ?
Yeah that's the thread I was talking about. You can use it as a reference because it has good pic instructs. But at the end of the day, you'll be using the 20c tot from the thread you linked earlier. It is correct for your 32gb phone. All D800 tots are 32gb because all D800's are 32gb.
If it's local store, why don't you just return it and try to get a not frankenphone one if they have it? Worth a shot
iowabowtech said:
Yeah that's the thread I was talking about. You can use it as a reference because it has good pic instructs. But at the end of the day, you'll be using the 20c tot from the thread you linked earlier. It is correct for your 32gb phone. All D800 tots are 32gb because all D800's are 32gb.
Click to expand...
Click to collapse
Sir, I'm getting wrong version error. I also tired LGUP_8974.dll but still not working for me.
Check ss for more info
gamertwo1 said:
Sir, I'm getting wrong version error. I also tired LGUP_8974.dll but still not working for me.
Check ss for more info
Click to expand...
Click to collapse
Open tot with hexeditor, search for "800". First instance should be full model number followed by s/w version. Edit only that first model from D800 to D802. Save and exit. You may still need the 8974 dll to avoid cross dll error.
iowabowtech said:
Open tot with hexeditor, search for "800". First instance should be full model number followed by s/w version. Edit only that first model from D800 to D802. Save and exit. You may still need the 8974 dll to avoid cross dll error.
Click to expand...
Click to collapse
You are great man.. Thanks alottt bro. (Y) Finally I'm with D80020c... Now going to upgrade to lollipop. But I go to software update it says, phone not registered.
I rooted my G2 on stock KK with TowelRoot. Do try it.
gamertwo1 said:
You are great man.. Thanks alottt bro. (Y) Finally I'm with D80020c... Now going to upgrade to lollipop. But I go to software update it says, phone not registered.
Click to expand...
Click to collapse
I assume that's because you don't have an active AT&T SIM installed. As mentioned, you'll need to get your LP by way of root, recovery and a custom rom. Are you still able to make calls in your current state? If so, you're good. The D800 works globally to my knowledge. Or at least in most regions, not sure about all.
Alee93 said:
Hey,
I also have Kitkat and Im rooted with the same problem.
What can I do to update to Lollipop?
Click to expand...
Click to collapse
Read your PM,
1st take a backup of EFS and save it on ur PC also..
Are you on D802 Refurbished KitKat or Stock D800 KitKat?
Sent from My LG G Flex LG-F340K Stock KitKat V20D on LTE Network using XDA Free Mobile app

lg g2 touch fail after upgrade

hey everyone, so i bought a new lg g2 d8021 (that what was written on the back)
with kitkat, i wanted lolipop, so i installed lg mobile support tool (which sucks), it told me there is an upgrade, it found my phone as d802.
after upgrading, lolipop was installed, but the touch was not working well, if i pres right it press left, the touch is working but not well at all, no data connection for my varient, and it says i have 10gb while it is a 32gb phone,
i tried installing d80210F_00.kdz (that was asia country) after flashing, the screen has a lots of tiles and lins as if it is broken, i can see colors of the lines changing while the phone is booting and the lg logo animation plays, but i see it as lines, touch is still working but not well at all
i cant see anything at all, what happened, did i brick my phone ??
how can i find an appropriate rom for my device, i am in lebanon
please help ??
anyone ???
What variant of the D802 do you have? The Asian or the European?
Sent from my LG-D802 using Tapatalk
hanisod said:
What variant of the D802 do you have? The Asian or the European?
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
i pulled the back cover out and found out that the device model is ls980 (sprint).
i tried downloading ls980 tot and dll and tried flashing with lg flash tool but it says wrong device model.
i tried downloading ls980 kdz but it keep stuck at 2% and says upgrade stopped due to an error.
what solution do you have for me please i'm begging you.
anas191 said:
i pulled the back cover out and found out that the device model is ls980 (sprint).
i tried downloading ls980 tot and dll and tried flashing with lg flash tool but it says wrong device model.
i tried downloading ls980 kdz but it keep stuck at 2% and says upgrade stopped due to an error.
what solution do you have for me please i'm begging you.
Click to expand...
Click to collapse
Does the tot error say cross DLL to ls980? If so you can hex edit the tot file to a d802 and flash it
Sent from my LG-D800 using Tapatalk
xmayhemreturnsx said:
Does the tot error say cross DLL to ls980? If so you can hex edit the tot file to a d802 and flash it
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
if i try it with the ls980 dll it says wrong phone model, if i try it with lgup dll it says cross dll error, i tried changing ls980 to d802 with hxd, but now i get this error, failedpreviousload.
what now, what did i do wrong
anas191 said:
if i try it with the ls980 dll it says wrong phone model, if i try it with lgup dll it says cross dll error, i tried changing ls980 to d802 with hxd, but now i get this error, failedpreviousload.
what now, what did i do wrong
Click to expand...
Click to collapse
I think I can help you, do you have teamviewer?
Sent from my LG-D800 using Tapatalk
xmayhemreturnsx said:
I think I can help you, do you have teamviewer?
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
i pm'ed you
anas191 said:
i pm'ed you
Click to expand...
Click to collapse
Hi comunity
did you come to a solution ? because I have the same problem with my lg g2 :/
I hope you have fixed this problem and help me :/
Thank you.

How to update to lollipop?

Hi guys, my sister have LG G2 D802 with unlocked bootloader, root and twrp on her phone, we want to update to lollipop but the OTA never arrived to her so I want to manually update it.
I can't find any working link to the KDZ file, anyone have any idea where I can get a working one?
Plus is it possible to update manually with root and custom recovery?
Just follow this guide, its working . --> http://forum.xda-developers.com/showthread.php?t=2432476
iubjaved said:
Just follow this guide, its working . --> http://forum.xda-developers.com/showthread.php?t=2432476
Click to expand...
Click to collapse
Thanks!
1 quick question, in the link you gave me how do I know which KDZ to download? I have d802 32g but there is alot of versions there like d802 tot or d802t, d80230a, d80230b.
how do I know which d802 I own?
EDIT:
I have D802-20a and I cant seem to find it in the KDZ files he provided.
Bump?
Harellevy said:
Thanks!
1 quick question, in the link you gave me how do I know which KDZ to download? I have d802 32g but there is alot of versions there like d802 tot or d802t, d80230a, d80230b.
how do I know which d802 I own?
EDIT:
I have D802-20a and I cant seem to find it in the KDZ files he provided.
Click to expand...
Click to collapse
Sorry for not pointing you out and give you proper direction.
Go to the thread and click on the download link provided on KDZ method.
Click on lollipop folder. And click on 32gb since you have a 32gb d802. You will see a list of downloads. Since d802 is international , choose one accordingly. And follow the rest of the instructions on thread to flash it.
Feel free to post back if you need further assistance.
iubjaved said:
Sorry for not pointing you out and give you proper direction.
Go to the thread and click on the download link provided on KDZ method.
Click on lollipop folder. And click on 32gb since you have a 32gb d802. You will see a list of downloads. Since d802 is international , choose one accordingly. And follow the rest of the instructions on thread to flash it.
Feel free to post back if you need further assistance.
Click to expand...
Click to collapse
Thank you for your help, much appreciated!
Just to be sure I won't ruin my sister's phone - I downloaded the Europe Open D80230B Lollipop KDZ (Didn't find a download for international), it will work?
My sister's phone LG G2 D802-20a 32Gb.
Harellevy said:
Thank you for your help, much appreciated!
Just to be sure I won't ruin my sister's phone - I downloaded the Europe Open D80230B Lollipop KDZ (Didn't find a download for international), it will work?
My sister's phone LG G2 D802-20a 32Gb.
Click to expand...
Click to collapse
Since the device is international version, if you reside in europe, then go for that one.
Post back if you have successfully updated.
Also make sure you read the thread OP before you attempt to upgrade .
Good luck.
iubjaved said:
Since the device is international version, if you reside in europe, then go for that one.
Post back if you have successfully updated.
Also make sure you read the thread OP before you attempt to upgrade .
Good luck.
Click to expand...
Click to collapse
I live in israel. does that mean when I update my device will not pick up sims from israel? or that doesn't matter
Harellevy said:
I live in israel. does that mean when I update my device will not pick up sims from israel? or that doesn't matter
Click to expand...
Click to collapse
Where did you purchase that phone from? For example, if it's from spain Vodafone, then flash that firmware from the list
iubjaved said:
Where did you purchase that phone from? For example, if it's from spain Vodafone, then flash that firmware from the list
Click to expand...
Click to collapse
bought it from israel
Harellevy said:
bought it from israel
Click to expand...
Click to collapse
I prefer go for the Europe open firmware
iubjaved said:
I prefer go for the Europe open firmware
Click to expand...
Click to collapse
okay i will let you know if it worked
one last question - I do have root and custom recovery. Should I unroot and restore stock recovery?
Harellevy said:
okay i will let you know if it worked
one last question - I do have root and custom recovery. Should I unroot and restore stock recovery?
Click to expand...
Click to collapse
Nope that's not necessary.

LG G2 D80230c -need advise-

so i have an LG G2 D80230c
i have the 4.4.2 and i want to upgrade to lollipop but i couldnt find any room for the 30c .
what can i do .? can i use like the 30b or something like that ?
sofiane44 said:
so i have an LG G2 D80230c
i have the 4.4.2 and i want to upgrade to lollipop but i couldnt find any room for the 30c .
what can i do .? can i use like the 30b or something like that ?
Click to expand...
Click to collapse
Any help ?
sofiane44 said:
D80230c
Click to expand...
Click to collapse
Do you mean the kdz version? Like in "D80220D_00.kdz" or "SRK-D80230H_20160107_droidth"? Then you can take one of these:
http://forum.xda-developers.com/lg-g2/development-d802/rom-stock-30d-flashable-zip-t3070383
The last unmodified stock rom (Update from LG) i used on my D802 was "SRK-D80230H" which is Lollipop version 5.0.1. I don't know anything about "SRK-D80230F" so you may take the h-version.
Good Luck.
Jan Philipp said:
Do you mean the kdz version? Like in "D80220D_00.kdz" or "SRK-D80230H_20160107_droidth"? Then you can take one of these:
http://forum.xda-developers.com/lg-g2/development-d802/rom-stock-30d-flashable-zip-t3070383
The last unmodified stock rom (Update from LG) i used on my D802 was "SRK-D80230H" which is Lollipop version 5.0.1. I don't know anything about "SRK-D80230F" so you may take the h-version.
Good Luck.
Click to expand...
Click to collapse
I am konda new to this manual updat.
So i checked my imei nd it toled me mine is 80230c.
Can i download 30d lollilop and flash mine with it ?
Yes, i think so. The D802 is the International version of this phone, so the latest version should work.
But remember to take a full backup just in case of failure.
Also you can use directly a modified custom rom. I'm using CloudyG3 Rom for a year now an it combines the compatibility from the stock rom with a lot of improvements added by the developer. For me its the best G2 rom around.
Jan Philipp said:
Yes, i think so. The D802 is the International version of this phone, so the latest version should work.
But remember to take a full backup just in case of failure.
Also you can use directly a modified custom rom. I'm using CloudyG3 Rom for a year now an it combines the compatibility from the stock rom with a lot of improvements added by the developer. For me its the best G2 rom around.
Click to expand...
Click to collapse
can i have the link for the room u are using now ?
thanks in advance
sofiane44 said:
can i have the link for the room u are using now ?
Click to expand...
Click to collapse
Sure. Here it is:
http://forum.xda-developers.com/lg-g2/development/rom-cloudyg2-t3006744
PS: All needful infos for the G2 are collected in this thread: http://forum.xda-developers.com/lg-g2/general/05-10-index-guides-fixes-roots-t3218178
Jan Philipp said:
Sure. Here it is:
http://forum.xda-developers.com/lg-g2/development/rom-cloudyg2-t3006744
PS: All needful infos for the G2 are collected in this thread: http://forum.xda-developers.com/lg-g2/general/05-10-index-guides-fixes-roots-t3218178
Click to expand...
Click to collapse
Thank you man . god bless you .
sofiane44 said:
so i have an LG G2 D80230c
i have the 4.4.2 and i want to upgrade to lollipop but i couldnt find any room for the 30c .
what can i do .? can i use like the 30b or something like that ?
Click to expand...
Click to collapse
Download LG flash tool from one of the xda threads, then download the kdz file and get the 30c otherwise u will have storage issues as happened for me, once u find the kdz the process with flash tool is very simple.
AkD_007 said:
Download LG flash tool from one of the xda threads, then download the kdz file and get the 30c otherwise u will have storage issues as happened for me, once u find the kdz the process with flash tool is very simple.
Click to expand...
Click to collapse
I cant fond a 30c lollipop kdz. Can u give me one.?

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