I've lost the use of the Home and Menu buttons - Galaxy Note 4 Q&A, Help & Troubleshooting

I must have pressed something I shouldn't (I'm not sure what), but, I've lost the use of the Home and Menu/Recent Apps buttons.
The Back button works OK and so does the fingerprint scanner.
Without doing a factory reset, is there a way to restore them?
I've rebooted and pulled out the battery etc.
910f and rooted 4.4.4 stock ROM
Thank you.

Sounds like a "interaction control" option.
Have a look in settings/accessibility if you have interaction control turned on.
In lollipop it is in settings/accessibility/dexterity and interaction/

_mone said:
Sounds like a "interaction control" option.
Have a look in settings/accessibility if you have interaction control turned on.
In lollipop it is in settings/accessibility/dexterity and interaction/
Click to expand...
Click to collapse
Thanks for your help.
I've had a look and that is switched off.

try a factory reset, worst case you have to visit the service center.

Related

[Q] Power-Button won't turn off my phone sometimes and Mobile Data doesn't work

Hey,
I don't know why but sometimes my Power Button won't turn off my phone. Well ..actually not even the "Touch Control" Method works. But pressing it for ~5sec (whatever) makes the phone reboot. So the button is functionable.
Also my mobile data sometimes doesn't work .. no signal at all. I recieve sms , can make a phonecall and WiFi etc still works. But not 2g/3g.
I'm using rooted Stock ROM with Stock Launcher and "eXperience Pro" + "Touch Control" App if that does matter.
Can somebody explain it to me :<?
Thanks in advance
rest0ck said:
Hey,
I don't know why but sometimes my Power Button won't turn off my phone. Well ..actually not even the "Touch Control" Method works. But pressing it for ~5sec (whatever) makes the phone reboot. So the button is functionable.
Also my mobile data sometimes doesn't work .. no signal at all. I recieve sms , can make a phonecall and WiFi etc still works. But not 2g/3g.
I'm using rooted Stock ROM with Stock Launcher and "eXperience Pro" + "Touch Control" App if that does matter.
Can somebody explain it to me :<?
Thanks in advance
Click to expand...
Click to collapse
It's called a BSOD- Black Screen of Death. It has to do with the Touch Control app.
For the signal thing, reinstalling the stock ROM.
Hey, thanks for your response.
But wait the Screen is ON. I can't turn it OFF. I can open apps like always but it just don't turn off :/
rest0ck said:
Hey, thanks for your response.
But wait the Screen is ON. I can't turn it OFF. I can open apps like always but it just don't turn off :/
Click to expand...
Click to collapse
Oh.. I misread that.. Sorry
Still related to touch control. The app messes up the touchscreen.
Hm okay thanks ..can't live without the app anymore. But why does it mess with the Power Button?
It happened again and now touch control wasn't even installed :/.. And I rebooted my phone. What the heck is wrong here
Gesendet von meinem Nexus 4 mit Tapatalk 2
Phone won't turn on, power button responds to charge but not to boot!
rest0ck said:
I don't know why but sometimes my Power Button won't turn off my phone....pressing it for ~5sec (whatever) makes the phone reboot. So the button is functionable.
Click to expand...
Click to collapse
First of all, i appreciate anyone who takes the time and reads this.
I have the same issue, and always had when installing mods in the past. The phone becomes irresponsive and laggy at times, even though when you flash the rom at the start it is buttery smooth and battery life is amazing! It seems that this is always short lived, however, and I am constantly having problems flashing ROMs on my phone (Both my current Galaxy Nexus and prior Galaxy SII). I would love to tell you my kernel but at the moment the POWER button is as well not responding. So much so that i can't turn the phone on!! :crying: Any help would be appreciated. I've tried taking the battery out, and putting it back in and ive also tried booting the phone via usb without the battery. Nothing's working. The battery is responsive, however, it displays the battery meter (while charging) when i click the power button once. It just doesn't respond when i hold it down to try and turn the phone on.
Many thanks!!
djlefevre said:
First of all, i appreciate anyone who takes the time and reads this.
I have the same issue, and always had when installing mods in the past. The phone becomes irresponsive and laggy at times, even though when you flash the rom at the start it is buttery smooth and battery life is amazing! It seems that this is always short lived, however, and I am constantly having problems flashing ROMs on my phone (Both my current Galaxy Nexus and prior Galaxy SII). I would love to tell you my kernel but at the moment the POWER button is as well not responding. So much so that i can't turn the phone on!! :crying: Any help would be appreciated. I've tried taking the battery out, and putting it back in and ive also tried booting the phone via usb without the battery. Nothing's working. The battery is responsive, however, it displays the battery meter (while charging) when i click the power button once. It just doesn't respond when i hold it down to try and turn the phone on.
Many thanks!!
Click to expand...
Click to collapse
Hey.
For me, as I already mentioned, it doesn't turn off.
But I'm pretty sure that I found the issue : experience pro. When I try to take a screen shot of my screen on time it doesn't make one and the power button won't do ANYTHING UNTIL I press volume down or up ones. So for me it's the change track when pressing volume feature. Maybe it'll help. Greetings.
Gesendet von meinem Nexus 4 mit Tapatalk 2

[Q] Screen won't turn off

For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.
JollyGreen527 said:
For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.
Click to expand...
Click to collapse
Dial *#0*# check some test for dimming, sleep etc.
JollyGreen527 said:
For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.
Click to expand...
Click to collapse
Download wakelock detector and see which app is keeping your screen on.
Dialed that number, the dimming worked, but the sleep button didn't do anything. I'll try that app out and see what it says.
In my understanding *#0*# dialing is for hardware check, if sleep is not working from there means it has nothing to do with any app & better to take to service centre.
Sent from my SM-N9005 using XDA Free mobile app
It didn't do it until after I tried to change my boot screen. Know if that would do anything? No boot animations go off besides the galaxy note 3 one (no Tmobile or samsung animation, and no shut off animation). I also rooted it so would they still help me even though the knox counter is 0x1?
Any help? Using the wakelock app it says that system manager application is used a lot more than anything else. Not sure what it does.
JollyGreen527 said:
It didn't do it until after I tried to change my boot screen. Know if that would do anything? No boot animations go off besides the galaxy note 3 one (no Tmobile or samsung animation, and no shut off animation). I also rooted it so would they still help me even though the knox counter is 0x1?
Click to expand...
Click to collapse
Try to flash complete stock ROM & clear Data & Catch before & after flashing from recovery may HELP.
That fixed it. I'm not sure why I didn't already try that since it seems kinda obvious. Don't know what made it do that though. Do you happen to know if modifying the boot animations can mess other things up?
Mine its not rooted still stock and all of the sudden started acting up with the screen ....i did the *# test and when i went to sleep it went straight to the lock screen ...any idea what could cause it
help
JollyGreen527 said:
That fixed it. I'm not sure why I didn't already try that since it seems kinda obvious. Don't know what made it do that though. Do you happen to know if modifying the boot animations can mess other things up?
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Click to collapse
how do you do that cause I'm having same problem s
scooby 777 said:
how do you do that cause I'm having same problem s
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Click to collapse
Mine does this every time I reboot my phone. I have to press and hold the home key, pick the pie chart, pick RAM and pick "Clear Memory". Then it's fine til the next time I reboot.
I had my note 3 with the same problem and solved it recovering the original system/media/bootsamsung*.qmg files.
to solve the problem plug the charger and unplug it immediately and plug it back in again. This is also the reason why the problem is caused. So doing it again will solve the problem.

PBK gestures not working.

Hi!
Got my Priv(stv100-4) yesterday,and after setting it up i realised that pbk gestures is not working.
It is enabled in settings,the phone has the latest updates and all blackberry apps are also updated. I also tried the "factory reset" several times.
Everything else is working perfect so i don,t see what causes this. Is there a setting somewhere that i am missing or did i just get a defective device?
If possible i would reflash the firmware,but haven,t found a way to do that.
Sombody have a good advise for me?
Was hoping to avoid sending it back for replacement...
johnpetter said:
Hi!
Got my Priv(stv100-4) yesterday,and after setting it up i realised that pbk gestures is not working.
It is enabled in settings,the phone has the latest updates and all blackberry apps are also updated. I also tried the "factory reset" several times.
Everything else is working perfect so i don,t see what causes this. Is there a setting somewhere that i am missing or did i just get a defective device?
If possible i would reflash the firmware,but haven,t found a way to do that.
Sombody have a good advise for me?
Was hoping to avoid sending it back for replacement...
Click to expand...
Click to collapse
If as you say it is enabled in settings, then it just has to work. Have you tried turning gestures off, restarting phone, then turning it back on?
Also you can try pressing VOL UP BUTTON and VOL DOWN BUTTON for at least 10 Second. Device should restart.
Thanks for replying.
tried both,and nothing happend.
guess i just have to send it back.
PKB gestures only work when using the Blackberry Keyboard, so if you installed say, the Google keyboard instead, and set it as the active input method, PKB gestures stop working. You have to use the Blackberry Keyboard as the active input method.
I wish it could be someting that easy,but i only have the blackberry keyboard installed

Marshmallow "Hibernate" Mode

Is there any possibility of having a "Hibernate" mode in Android Marshmallow, or is this already implemented in any roms? Like, it saves the current state to memory before it powers down so that when you turn it back on again, it just resumes that state in a few seconds instead of taking a few minutes to boot up from scratch?
No. Sorry This doesn't exist and nothing like it
That's what doze is trying to do, it essentially hibernates your phone while on.
But to completely power off the device then power back up quicker than normal like your TV, does not exist at all anywhere
dontbeweakvato said:
No. Sorry This doesn't exist and nothing like it
That's what doze is trying to do, it essentially hibernates your phone while on.
But to completely power off the device then power back up quicker than normal like your TV, does not exist at all anywhere
Click to expand...
Click to collapse
I know at least HTC phones used a hibernation mode, they called it quick boot or fast boot though. Not sure if they still have it on current gen devices.
Heisenberg said:
I know at least HTC phones used a hibernation mode, they called it quick boot or fast boot though. Not sure if they still have it on current gen devices.
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Click to collapse
Yeah, I honestly hated this feature.
When holding the power button, you only have a "power off" button if you didn't have APM installed. If you were trying to fix an issue via rebooting, you had to do a hard shutdown/restart.
bigblueshock said:
Yeah, I honestly hated this feature.
When holding the power button, you only have a "power off" button if you didn't have APM installed. If you were trying to fix an issue via rebooting, you had to do a hard shutdown/restart.
Click to expand...
Click to collapse
I always turned it off because it meant you couldn't use fastboot.

Help S7Edge Nougat - Two finger scroll/tap (talkback off) won't go away

Hi together,
just was able to update to upgrade to Nougat. (O2 Germany)
I just have one big problem. I have to control the screen like Talkback is activated. But it isn't. (two finger scroll, tap and so on)
Does anybody have an idea how I get rid of that really annoying thing? If possible without factory reset. My Phone isnt rooted.
My Google and forum search hasn't helped me. The answers were always turn off Talkback, which it is already.
Royalblue said:
Hi together,
just was able to update to upgrade to Nougat. (O2 Germany)
I just have one big problem. I have to control the screen like Talkback is activated. But it isn't. (two finger scroll, tap and so on)
Does anybody have an idea how I get rid of that really annoying thing? If possible without factory reset. My Phone isnt rooted.
My Google and forum search hasn't helped me. The answers were always turn off Talkback, which it is already.
Click to expand...
Click to collapse
I had the same problem yesterday after the update, took some time to change back to normal behavior: restarted in safe mode, changed the resolution back to WQHD, changed some accessibility settings, like turning it on for Nova Launcher and turn off optical reader (I don't know why it was turned on...). After that I restarted to normal and seemed to work ok but then I turned on the accessibility feature optical reader again, too see what it does and the screen was only with 2 finger operable again, so I turned it off.
You can disable/remove Talkback in the application settings. Try in safe mode if it's not possible in normal mode. I tried to change the Talkback settings in the system settings (searched for Talkback) and it said in a pop-up that it isn't compatible with the system, so I removed it completely.
Thank you so much norti!!!!!!!!! Had the same issue with S7 (T-Mobile USA), and your advice helped!!! Actually, it was the only one I could find so far
Thank you Norti
Thank you so much. I had the same problem after performing the software update over night last night. I was so frustrated with it and the techs at the sprint store spent an hour with my phone and could not fix it. The techs recommended that I back up all my contacts and everything and then do a factory reset. I did not want to do a factory reset and searched the internet for a long time before coming across your post. I turned off optical reader and it fixed the two finger problem. Thank you so much for sharing this as I would have been lost without it.
Exactly the same happened with my S7 edge, almost drove me crazy before I figured out that it was Optical reader in accessibility that caused the problem.
That worked
Thank you for the correct fix post. Optical Reader off did it for me, too. Spent all morning wading through "Cool features of Nougat" and getting ready to break my S7 while calls were coming in...
norti said:
I had the same problem yesterday after the update, took some time to change back to normal behavior: restarted in safe mode, changed the resolution back to WQHD, changed some accessibility settings, like turning it on for Nova Launcher and turn off optical reader (I don't know why it was turned on...). After that I restarted to normal and seemed to work ok but then I turned on the accessibility feature optical reader again, too see what it does and the screen was only with 2 finger operable again, so I turned it off.
You can disable/remove Talkback in the application settings. Try in safe mode if it's not possible in normal mode. I tried to change the Talkback settings in the system settings (searched for Talkback) and it said in a pop-up that it isn't compatible with the system, so I removed it completely.
Click to expand...
Click to collapse
I figured that it had to be the optical reader as that was one of the incompatible apps it reinstalled after the upgrade. Had to use two fingers to get through most menu-options, frustrating, to manage to disable it. Glad to see I wasn't the only ripping my Hair out experiencing this issue. Hope they fix it.
For future reference (in German):
This works:
Einstellungen > Eingabehilfe > "Text & Bildscanner": turn off ("Aus")

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