Problem with MTP on Nexus 4 - Nexus 4 Q&A, Help & Troubleshooting

Just as the title says, I'm having issues getting the MTP settings to work on my Windows 8.1 computer. I have MTP checked on phone and the computer recognizes it, but it doesn't give me the option on computer to browse the files or transfer non-PTP files. I want to move some .zips and things to the internal storage of the phone (8GB version) and it won't work with PTP selected.
Is there a fix for MTP on our device? If so, I cannot seem to find it on here. Can someone point me in the right direction?

I was having a lot of issues connecting nexus to my computer and everything got fixed with another USB cable.
Sent from my Nexus 4 using Tapatalk

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Usb problem

Hello! (first post , have been reading for a while though)
I can't connect the phone to my PC (win7 64bit), not as a mass storage device or with Kies (it worked fine before with my home PC and an XP machine at work).
It stopped working after the PC said "Device drivers installed properly" (or something like that) when I connected it, after that I have'nt been able to make it work as mass storage device on any computer..
Very strange and very annoying!
I'm thinking I might factory reset the phone (would very anti-nice though to loose all apps and stuff), so I thought I'd ask here first if there are any possible solutions..
Thx!
if you open device manager in Win7 x64 do you see it listed as GT-I9000 in Portable Devices ?
that's what it shows in mine, and i'm on x64 Win7
it automatically opens in Mass Storage also works in Kies
WEE!! Got it to work just now!!
Rebooted the phone (as I do every day) and connected it to charge over night, and windows popped up with the "installing device driver blabla dialogue" and suddenly it works!?!
This after not working for at least a week on any computer...
I have no idea what might have caused it, but I'm just happy it works again
Still, very strange...
It shows up in the device manager now, it did'nt before.. Thx for the reply!
On Win XP
is there a certain driver i have to download before using USB Mass Storage option.
all i get are two removable drives icon. but they can't be opened
you should only have 1 removeable device icon, 2 if you have a micro SD card inserted.
if you configure the phone to ask you what to do with the usb during connection, then you can select Kies or Mass Storage
regardless both works fine
i do have two removable drives because of the addition of the sd card
its set on Mass Storage. but it still won't open. im not sure if Windows installed it properly though
the driver details:
driver files- system32\drivers\USBSTOR.sys
does it shows in device manager, as mentioned above ?
Ziostilon said:
i do have two removable drives because of the addition of the sd card
its set on Mass Storage. but it still won't open. im not sure if Windows installed it properly though
the driver details:
driver files- system32\drivers\USBSTOR.sys
Click to expand...
Click to collapse
Ziostilon said:
i do have two removable drives because of the addition of the sd card
its set on Mass Storage. but it still won't open. im not sure if Windows installed it properly though
the driver details:
driver files- system32\drivers\USBSTOR.sys
Click to expand...
Click to collapse
After connecting the phone via USB, did tell the phone to Mount the drives?
anyone else encountered this issue?
Is anyone else having trouble connecting their Galaxy to a PC? I don't know whether mine is faulty or not. Downloaded the Samsung Kies software but when I plug in the Galaxy Windows is unable to find a MTP USB device driver and the phone refuses to connect. This happens Windows 7 Home Premium 64bit. Also the Galaxy has a complete fit and keeps flashing between the home screen and MTP application screen while it's connected (wxw.youtube.com/watch?v=R9hdpJPCP-k). And I don't get the usual Android option to mount for file transfer. Am I missing something?
Click to expand...
Click to collapse
finally managed to fix tis stupid kies connection problem...if anyone encountering the same issue jus do a factory restore n format ur internal sd card

USB Nightmare..

My Galaxy Vibrant is driving me insane with USB problems. I bought mine about 2 weeks ago, and it connected fine to my PC. Then, out of the blue while turning it on it got stuck at the black screen with white touch lights on....after a few attempts to fix this, I returned it for a new Galaxy Vibrant. This new one will not be recognized by my desktop PC at all. It connects fine however to my laptop (same OS). I am trying to connect it as "USB Mass Storage" mode, without Kies installed at all (I've given up on this awful software). I've tried numerous USB Drivers that others have had success with but unfortunately they have not worked for me.
Drivers I've tried...
USB Drivers 1.3.170
USB Drivers 1.3.450
USB Drivers 1.3.800
Any words of wisdom are greatly appreciated.
Best would be to install and update kies so that drivers are the latest, then uninistall kies (or disable it, so you'd be able to update it without having to reinstall again)
Before that though, you might wana clean everything on the PC (ccleaner and glary Utilities might help you on that)
It seems that it was you or your PC problem rather than the phone.
mounting internal sd
Did you make sure to mount your sd when connected in mass storage mode?
slide down notifications bar -> select "usb connected" -> press "mount".
If you have done that and still no luck then I haven't the foggiest.
Try restarting the phone and then connect the USB. This technique worked for me.
Remove all media files with more then 16 letters in hour internal ram or sd card. Known bug in eclair and kiea
Sent from my GT-I9000 using Tapatalk
ickyboo said:
Remove all media files with more then 16 letters in hour internal ram or sd card. Known bug in eclair and kiea
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
What are classified as media files? This happened as soon as I got my phone...I haven't uploaded any music/videos and currently have no pictures.
Thank god for Froyo!
After updating my Firmware from my laptop (which would recognize my phone), I connected to my Desktop AND Kies with no issues

[Q] Cannot copy files from PC to Internal or Removable memory

I was previously able to copy files from my pc through USB to the transformer to both the removable and internal memory; however, this week I get a "Cannot copy file; device has stopped responding or is disconnected". I can still browse the files that are there and even delete them, but I cannot copy to either memory area.
I see in XDA and google searched that this error is usually fixed by formatting the drive, but with internal storage?? I dont want to wipe the memory, but I would like to transfer files this way.
I can connect external hard drive through the keyboard dock and transfer files. just not through the provided cable and the PC. I have uninstalled the drivers and rebooted the pc and reinstalled with no luck.
Any ideas are appreciated.
Bump. No ideas?
Btw. I have updated to 3.1 but I had this problem on 3.0
No one else had things problem?
Could it be the cheap ass cable??
Sent from my MB860 using XDA App
if i had to guess, i'd just say the cable is bad, or you need to remove and reinstall MTP drivers.
I also have this problem, tried restarting the pad, doesn't work....
If anyone knows how to fix this it'll be greatly appreciated!
Most likely a windows driver issue, try connecting it to a different PC (to narrow down the problem: if it works on a different PC, then we know its a driver issue, if it doesn't then we know the problem is with the Tablet or the cable).

[Q] Nexus 4 slow file transfer[Windows][Stock ROM]

Has anyone tried using MTP transfer?
I'm trying to copy some files from the phone to the computer but it seems impossible through MTP.
What other methods you can use to transfer files?
I had to use adb pull command to pull all my data before i unlock the bootloader. I'm assuming that custom ROMs will let you connect the phone as an external storage device but what about people who don't/can't install custom rom? Do they have to live with those slow MTP speeds while transferring something to the phone?
justFaisal said:
Has anyone tried using MTP transfer?
I'm trying to copy some files from the phone to the computer but it seems impossible through MTP.
What other methods you can use to transfer files?
I had to use adb pull command to pull all my data before i unlock the bootloader. I'm assuming that custom ROMs will let you connect the phone as an external storage device but what about people who don't/can't install custom rom? Do they have to live with those slow MTP speeds while transferring something to the phone?
Click to expand...
Click to collapse
i had that issue with a GS3 and someone told me to try a different usb port on my computer. so i did and everything transferred much faster like it should.
s10shane said:
i had that issue with a GS3 and someone told me to try a different usb port on my computer. so i did and everything transferred much faster like it should.
Click to expand...
Click to collapse
I tried everything and the only way i could get adequate speed was from adb.
I'm wondering why google didn't include external storage as an option to connect (in 4.2.2, i assume it's a software feature) like there is in some other phones that does not have sd card slot.
I don't think anything can fix MTP. It's so slow, that I have to use adb to transfer Clockworkmod backups.
I hate MTP so much.
The reason there's no mass storage option is because the geniuses at either LG or Google decided it was a good idea to make external storage a folder in /data/ rather than have a dedicated /sdcard/ partition.
Slow transfers with MTP on Nexus 4
** Note: You need a OTG cable with a power connector & ROOT
Nexus 4 - Stock ROM 4.3 ROOTED.
OTG cable with power connector
USB patch
StickMount app
An earlier version of Directory Opus (sorry, the trial expired and I did not note the exact version) seemed to do a good job of transferring files from the Nexus to the PC (Win 7), but when I tried it on another computer and it no longer worked (transfer stopped before it actually completed).
I tried the following and it worked for me:
Check these links:
http://www.androidcentral.com/android-advanced-usb-otg-nexus-4
http://forum.xda-developers.com/nexus-4/orig-development/usb-otg-externally-powered-usb-otg-t2181820
Use the patch that is suitable for your rom.
install StickMount, connect the usb otg cable to portable drive (in my case a seagate 320 GB Freeagent), the power, and then the phone.
The drive is mounted under /sdcard/usbstorage/sd1
You may need the ntfs-3g file from Chainfire's site.
Transfers were at 7 to 8 MBps from the Nexus to the portable drive [NO PC/Windows involved]. This is better than MTP and DirectoryOpus [when it worked] which was at around 4MBps.
The other option is to use SuperBeam app.
DirectoryOpus might work, but you probably need the right combination of MTP drivers, DirectoryOpus version and Windows version.

N4 USB mass storage

I read it is not possible to do USB mass storage on the N4 because you would need position to be fat32.. and read that if you do enable it you couldn't read the partition on windows as it's ext4..
I run Linux so I can read ext4 no problem.. so is there a way to enable USB mass storage to use in Linux?
I hate the options we have for USB support to transfer files as half the time it don't work in Linux, and if I use on windows on other people's computers you need to download drivers..
USB mass storage you don't need any special drivers..
I doubt it, but hopefully when nexus 5 comes out they will give us an SD card slot and USB mass storage!
urhaxable said:
I read it is not possible to do USB mass storage on the N4 because you would need position to be fat32.. and read that if you do enable it you couldn't read the partition on windows as it's ext4..
I run Linux so I can read ext4 no problem.. so is there a way to enable USB mass storage to use in Linux?
I hate the options we have for USB support to transfer files as half the time it don't work in Linux, and if I use on windows on other people's computers you need to download drivers..
USB mass storage you don't need any special drivers..
I doubt it, but hopefully when nexus 5 comes out they will give us an SD card slot and USB mass storage!
Click to expand...
Click to collapse
Won't happen for Nexus 5. SD cards are not liked by Matias Duarte. And I think they've fully have moved to MTP. I do feel your pain win Linux. But you can get MTP to work. I have it working on my Ubuntu machine
Sent from my Nexus 4 using Tapatalk 4
I am using Kubuntu 13.10 and MTP is working very really well without issues, first Ubuntu version that have it working right for me.
You can also try Go-mtpfs which will mount the drive and you can manipulate the files just like UMS and using syncing app, but its not entirely bug free as of now: http://www.webupd8.org/2012/12/how-to-mount-android-40-ubuntu-go-mtpfs.html
I had mtp working, but seems only pictures and videos transfer.. no other file types..
Maybe I had something wrong..
urhaxable said:
I had mtp working, but seems only pictures and videos transfer.. no other file types..
Maybe I had something wrong..
Click to expand...
Click to collapse
Same here. I figured maybe I missed something. I have connected it using MTP and PTP. It will only allow transfer of pictures. I really need to know how to transfer files from computer to my phone. If I select zip to transfer it says not compatible. If I am connected to laptop and using Nexus 4 Toolkit, it recognizes the device, still can't manually transfer files though.
I've only been using Ubuntu for about a week and I'm having no trouble with transferring files via MTP. You need the Android SDK installed, just google it, I don't have a link. It seems to freeze up if I try to copy multiple large files, like a ROM plus Gapps for example, but it's fine if I copy them one at a time.

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