[Q] Video recording and video codec problems - Galaxy Note 3 Q&A, Help & Troubleshooting

I have an extremely persistent set of problems:
1. Unable to record video
- stock camera freezes and the phone restarts (no matter the resolution or storage)
- other camera apps (mx, open, google..) either freezes or acts like its recording but it doesn't
2. While playing some videos, the phone freezes and restarts (in 90% its instagram videos, but sometimes it plays them fine)
What i tried:
- a bunch of roms. The problems probably started with some of them.
- returned to a stock lolipop
- several custom and stock kernels
- a bunch of camera apps
Currently i'm on Audax rom v26.1 with its audax kernel.
Does anyone have idea what could i try?
Could it be a hardware problem? (other than that, camera works fine)
Thanks in advance.

So I solved it by:
Using Odin 3.11.1
I have already tried Factory reset, wipe cache, wipe dalvik, flashed the latest stock Lolipop or older lollipop with ODin and nothing solved the problem.
So I tried to flash the latest stock lolipop with Odin and marking checked (Auto Reboot , F. Reset Time , Phone EFS clear, Phone Bootloader update).
I suspect that the Phone EFS clear did the trick. It's function is related to the modem and radio of the phone. And clearly the modem has a problem here.
I hope this will help anybody out there having this issue.
This problem happened after trying to flash lollipop using FlashFire app to reserve the root that I had in my previos Android KK 4.4.2.
Phone: Galaxy Note3 N9005 Malaysian

hayder78 said:
So I solved it by:
Using Odin 3.11.1
I have already tried Factory reset, wipe cache, wipe dalvik, flashed the latest stock Lolipop or older lollipop with ODin and nothing solved the problem.
So I tried to flash the latest stock lolipop with Odin and marking checked (Auto Reboot , F. Reset Time , Phone EFS clear, Phone Bootloader update).
I suspect that the Phone EFS clear did the trick. It's function is related to the modem and radio of the phone. And clearly the modem has a problem here.
I hope this will help anybody out there having this issue.
This problem happened after trying to flash lollipop using FlashFire app to reserve the root that I had in my previos Android KK 4.4.2.
Phone: Galaxy Note3 N9005 Malaysian
Click to expand...
Click to collapse
Hi Bro,
I have same kind of issue posted here.
https://forum.xda-developers.com/htc-explorer/help/sound-speaker-mic-headphones-hardware-t3608070
Can you help me on this or give some idea?

jmsrajkumar said:
Hi Bro,
I have same kind of issue posted here.
https://forum.xda-developers.com/htc-explorer/help/sound-speaker-mic-headphones-hardware-t3608070
Can you help me on this or give some idea?
Click to expand...
Click to collapse
Hi there,
Sorry, but did not face any issue like that before.
If you have searched a lot for a solution and could not solve it, I suggest that you install this ROM:
https://forum.xda-developers.com/galaxy-note-3/development/purify-cm-13-hlte-n9005-unofficial-cm13-t3337234
This happened to me once after a terrible mistake , which is not related to my above issue. Then I installed this ROM and never looked back. Much snappier phone, lower battery usage and less heated device. I just love it. The only thing that I missed, the better camera app in the stock ROM, and the TouchWiz ability to show multiple apps at the same time.
I strongly suggest that you do a Nandroid backup then give this ROM a try. If you did not like it, you can always return to the Nandroid backup again.
You are frustrated now, like I was. Take a deep breath, and remember that we all went through such bad times with our phone, not just you. This is part of the experience of using such complicated devices. You will solve it eventually, believe me!

Related

[Q] No Sound after flashing a custom ROM, how to find out stock modem?

Well, I've made a huge mistake not backing up my phone immediately after rooting it and now I have to suffer the consequences for my dumb actions. I didn't think I'd run into much trouble, as I never have with either my Galaxy S3 or Desire HD before that and flashing countless roms.
Well, after rooting my phone with chainfire auto-root, I immediately flashed this rom and it was working fine, until I decided to flash my favorite Android Revolution HD rom.
Immediately after flashing it I received an error and ended up without Wi-Fi, or sound. There was a file posted called Wi-Fi fix, but it didn't work for me after flashing it, trying another modem did help with the WiFi (but still no sound) and it wont let me unlock my SIM.
I'm at a loss here, and not really sure what to do (other than trying to flash all of the modems available for 9505).
Tried flashing stock firmware through odin, but ended up with a failure to write.
If anyone could share some light on this matter, it would be greatly appreciated.
Yes, it happens a lot. On what rom are you excactly?
Can you try this?
1. Make sure you are on modem MJ5
2. Do a full wipe in recovery.
3. Flash this rom http://forum.xda-developers.com/showthread.php?t=2372286
According to that chef, you shouldn't need to flash any fixes after.
Or you can just try to flash this kernel. But i'm not sure on what rom you are:
http://forum.xda-developers.com/showthread.php?t=2273437
I did flash that ROM, and the modem, but it ended up freezing as soon as I opened the phone app and I still had no sound, wifi was working though.
Ended up flashing I9505XXUDMHB_I9505PHNDMHB_I9505XXUDMHB_HOME.tar.md5 through odin and that seems to have fixed my problems, phew.
Same problem After flashing leneageOS,
Device Mi note 4, karnel 3.18.
Could anyone help ! Please..

[H] Can't call and answer to anybody.

Hi guys.
What should I do, if my major function of the phone doesn't work?
When I try to call somebody, phone hangs (can't see even screen with options of the call), but it is actually calling.
It's weird to have this not working at all.
Tried reinstalling rom, installing other roms. Still the same. I did format to everything what's on my phone.
Help!
Graivite said:
Hi guys.
What should I do, if my major function of the phone doesn't work?
When I try to call somebody, phone hangs (can't see even screen with options of the call), but it is actually calling.
It's weird to have this not working at all.
Tried reinstalling rom, installing other roms. Still the same. I did format to everything what's on my phone.
Help!
Click to expand...
Click to collapse
You need to give more information than that inorder for us to help you , are you using 4.3 custom/stock ? check youre baseband version, and check what kind of bootloader do you have (To check your bootloader go to download mode and if you have a KNOX WARRANTY VOID then you are having the new bootloader.
Repulsa said:
You need to give more information than that inorder for us to help you , are you using 4.3 custom/stock ? check youre baseband version, and check what kind of bootloader do you have (To check your bootloader go to download mode and if you have a KNOX WARRANTY VOID then you are having the new bootloader.
Click to expand...
Click to collapse
Oh I'm sorry.
Now I'm using Phoenix V.7 rom. It is 4.3 touchwiz rom. I tried other roms also (4.4.2 - 4.4 - 4.3 - 4.2)
My baseband version is XXUEMK8 (today I thought about modem problem, so I installed XXUEMK8 instead od XXUEMKF, which is recommended for Phoenix rom. The same on both modems) New bootloader.
Graivite said:
Oh I'm sorry. Now I'm using Phoenix V.7 rom. It is 4.3 touchwiz rom. I tried other roms also (4.4.2 - 4.4 - 4.3 - 4.2) My baseband version is XXUEMK8 (today I thought about modem problem, so I installed XXUEMK8 instead od XXUEMKF, which is recommended for Phoenix rom. The same on both modems) New bootloader.
Click to expand...
Click to collapse
Reboot into recovery, wipe cache, wipe dalvik cache, and reboot.
CafeKampuchia said:
Reboot into recovery, wipe cache, wipe dalvik cache, and reboot.
Click to expand...
Click to collapse
Tried many times. Installing other roms (always full wipe), formating, changing modems.
It's like I hit the green call button to call somebody, phone hangs and screen is flashing.
Have you tried reinstalling a stock ROM with Odin?
CafeKampuchia said:
Have you tried reinstalling a stock ROM with Odin?
Click to expand...
Click to collapse
No my friend, I have not tried.
Which one is stock? How to install stock ROM with Odin? Which option should I choose? PDA or Phone?
http://forum.xda-developers.com/showthread.php?t=2265477
All right.
I've just found it is not a phone app issue. It is related to microphone.
S-Voice "It looks like another application is using the mic. Please close it, then try again.
Voice Recorder - An application stopped working
Well, my phone is always in a case, and never been dropped to the water.
What has happened to the microphone that it is not working properly?
note 3, strange roblem
"I've just found it is not a phone app issue. It is related to microphone.
S-Voice "It looks like another application is using the mic. Please close it, then try again.
Voice Recorder - An application stopped working
Well, my phone is always in a case, and never been dropped to the water.
What has happened to the microphone that it is not working properly?""
I have this same problem now with note 3. never been water damage or anything, then yesterday time was change then all sounds gone, when someone is calling me cant see anything on a screen, and on s-voice this same message: S-Voice "It looks like another application is using the mic. Please close it, then try again.
I tried reset, restart, wipe data, wipe cache, new firmware. nothing change.... did you found why this is happen ?? thanks

Note 3 N9005 video recording fail

Hi, i currently own a Note 3 N9005 16gb Honk Kong version which is running on Sweet ROM version 19 NG2 and i recently found that whenever i swiitch on to the video camera my phone crashes and gives me an error ( video recording failed), does anyone know what i can do to maybe fix this problem? ps- i tried going back to Stock rom but since its a honk kong version ive been having trouble with the EXT4 error and can't do anything! thanks!.
jace127 said:
Hi, i currently own a Note 3 N9005 16gb Honk Kong version which is running on Sweet ROM version 19 NG2 and i recently found that whenever i swiitch on to the video camera my phone crashes and gives me an error ( video recording failed), does anyone know what i can do to maybe fix this problem? ps- i tried going back to Stock rom but since its a honk kong version ive been having trouble with the EXT4 error and can't do anything! thanks!.
Click to expand...
Click to collapse
I'm facing the same issue with the European N9005, with this stock firmware installed. Tried factory reset after first start. Already wiped all internal storage using twrp.
Any help will be greatly appreciated. Cheers
shoot fails
Good afternoon, I'm even vit0r94 problem, I even can take pictures but when I shoot fails, someone help us?
Exactly the same crash when trying to record video. Already tried to go back to stock ROM with all the modems etc. Tried Note 4 port, S6 Darklord and so on. Every time I clear cache, data, etc.
Any clue would be appreciated
w&b said:
Exactly the same crash when trying to record video. Already tried to go back to stock ROM with all the modems etc. Tried Note 4 port, S6 Darklord and so on. Every time I clear cache, data, etc.
Any clue would be appreciated
Click to expand...
Click to collapse
Same here on the SM-N9005 LTE. I've wiped the whole phone, took out the ext sd card, went back to several different stock firmwares and still crashes. Pictures work fine, as soon as press the video recording button it freezes and a few seconds later it reboots the phone.
I'm afraid this will be a hardware issue....
Pierreken said:
Same here on the SM-N9005 LTE. I've wiped the whole phone, took out the ext sd card, went back to several different stock firmwares and still crashes. Pictures work fine, as soon as press the video recording button it freezes and a few seconds later it reboots the phone.
I'm afraid this will be a hardware issue....
Click to expand...
Click to collapse
I was able to solve it by going back to the stock kitkat (4.4.2) rom through ODIN. There my camera was recording video perfectly fine. I then updated to Lollipop again and the camera (video recording) was still working fine. Very strange as I wiped/reflashed several times before downgrading to kitkat and that never worked.
recording failed on any lolipop rom
i have a same problem here. I dont think it was a hardware issue as when i was in KK the video recording works perfectly, but when i flash ANYKIND of lolipop rom, the video recording failed. but if i was to used AOSP lolipop, the video recording works fine.
anyone can help? i've tried searching and all, but doesnt seem to find the solution.
feels like i'm stuck at KK and cant move on. feels like u have a hi tech computer but u only can use windows xp, sad...
much appreciated guys!
samsung N-9005 INT'L
Really Nothing
Is there a reason why no one has posted a fix or a how to for this I have seen the Update bootloader and CP but in my attempts to do this Odin has failed I have done everything under the sun to try and fix this and nothing I have looked up and down on Google, Androidpit, and obviouslt here on XDA and I have found nothing does any one want to lend a hand here or does no one really know how to fix it????
There's a solution in this thread
Well downgrading then upgrading seems like a bit of a hail Mary pass worth trying will update as to whether or not it actually worked thk8gh it sounds more like a one in a million fix.
So I solved it by:
Using Odin 3.11.1
I have already tried Factory reset, wipe cache, wipe dalvik, flashed the latest stock Lolipop or older lollipop with ODin and nothing solved the problem.
So I tried to flash the latest stock lolipop with Odin and marking checked (Auto Reboot , F. Reset Time , Phone EFS clear, Phone Bootloader update).
I suspect that the Phone EFS clear did the trick. It's function is related to the modem and radio of the phone. And clearly the modem has a problem here.
I hope this will help anybody out there having this issue.
This problem happened after trying to flash lollipop using FlashFire app to reserve the root that I had in my previos Android KK 4.4.2.
Phone: Galaxy Note3 N9005 Malaysian

Videos and Calling stuck problem

Hello,
I have a very strange problem:
On my galaxy S4 I9505 android version 4.3 if there is a video player available then the app goes stuck, the apps:
- Youtube
- Facebook (app and browser)
- Browser
The videoscreen stays black and the app goes stuck for a while, the video will never play.
The other similair problem if someone call me or if I want to call someone the phone got stuck as well.
I already tried:
- wipe data and cache / factory settings
- wipe full data to install new rom in philz touch recovery
- Install new rom (4.4 and custom 5.0 lollipop)
The problem remains..
Everything else works perfect but this are 2 important thing what needs to work.
Someone have a Idea?
Important to report: I was on custom lollipop and I downgrade it with the downgrade files on this topic because 4.3 has mirrorlink support for my new car.
http://forum.xda-developers.com/showthread.php?t=2792516&highlight=downgrade
That problems appears when you try to downgrade your device. Reflash stock android 4.4.2 and your problems will be gone :highfive:
Thanks! Tried a few times to flash it back to this stock rom and 4 times failed! Used differtent versions of odin. 3.09, 3.07, 3.04 and some older one 1.85 or something.
I stopped for a half hour (Phone turned off half hour) tried it again and it worked. Very strange but it works.
Thanks very much!

Camera Not Recording (log inside)

Greetings,
The camera on my Note 3 is not working for video recording (taking pics works fine). I have switched a lot of roms and kernels on it, but I noticed the camera app would not record and, instead, show me a "Warning: Recording Error" followed by a force close and, usually, a reboot.
I decided to switch back to stock Lollipop to see if this would revert it, but it didn't work.
The phone specs and other info:
SM-9005
Currently on official Lollipop from Brazil (N9005VJUGBOD5_N9005ZTOGBOD4_ZTO from sammobile)
Stock kernel
These are the things I did to try and fix this, not in order:
1- Changed kernels
2- Changed roms (always wiping everything but internals on recovery before doing so)
3- Cleaned cache
4- Cleaned camera cache
5- Tried google camera app instead of the official camera app (it did not FC, but while it said it was recording, it would never save a video file of it)
6- Did a factory reset on the stock rom
7- Updated modem and bootloader with the files on the Aryamod thread
8- Tried removing the SD card completely
9- Tried reseating the SD card
10- Tried changing to internal card in the camera app
11- Changing recording resolution options
Last custom rom I had was the Omega Rom. First Lollipop rom I installed was the official (non leaked) Poland rom, and I did not use a pit file back then (as, according to the thread this was featured it, that file was meant only for users coming from the leaked lollipop rom).
This is the log from the camera bugging out in the Omega Rom:
http://pastebin.com/TkCA2KbT
I took a second one for precaution:
http://pastebin.com/1exMLTk3
This is not a hardware problem as it worked on KK. The problem persists on the official rom I just installed. Also, the SD card has a lot of space available, as does the internal memory.
Also, not sure if this is relevant, but most kernels give me a bootloop, exception being the Omega kernel and the Darkqueen. I also *may* have flashed by accident a rom based on Cyanogen at some point, but my memory is very fuzzy on this. I think that this wouldn't matter as I wipe everything before putting a new rom in, anyway (and if I did that, the new and now correct rom I put after that wouldn't leave any traces of this accident).
I have no idea what else to do to fix this.
I have exactly the same problem. I have a ZTO Note 3 with the same problem as well, sometimes the whole android crashes after I try to record it.
The whole problem began after I installed the Omega Rom, I used CM12.1 for quite some time and the camera record correctly. I am not sure if you managed to wipe the whole thing by using the TWRP, but once I did, I found out that it was a MTO problem, which I searched about and it was nothing major.
Did you manage to fix the problem?
Maybe install latest bootloader?
Try changing the camera app video resolution back to 1080P - there's been a number of people had problems with UHD mode.
It's quite possible that BL and Modem flash will not work unless you turn the phone off and then go into DL mode for an Odin flash - rebooting into DL mode doesn't let them flash. So maybe once you went to a ROM that had the UHD issue, you haven't fully come back to stock?
Journyman16 said:
Try changing the camera app video resolution back to 1080P - there's been a number of people had problems with UHD mode.
It's quite possible that BL and Modem flash will not work unless you turn the phone off and then go into DL mode for an Odin flash - rebooting into DL mode doesn't let them flash. So maybe once you went to a ROM that had the UHD issue, you haven't fully come back to stock?
Click to expand...
Click to collapse
white7561 said:
Maybe install latest bootloader?
Click to expand...
Click to collapse
Sorry for the time taken, I flashed the Omega Rom once again using TWRP, and then I flashed the bootloader and modem recommended for such rom using Odin, but the problem still continues. And I have tried change resolutions, storage and everything possible, the problem still continues.
Funny thing is, I thought it was the back camera problem, it could take photos but it freezes during video recording. Once I tried the front camera, the same problem happens as well, it does take pictures, but it does not record.
I am getting a little desperate now, I have a feeling that the omega rom made such problem but as of yet it did not fix said problem! What should I do?
Leminur said:
Sorry for the time taken, I flashed the Omega Rom once again using TWRP, and then I flashed the bootloader and modem recommended for such rom using Odin, but the problem still continues. And I have tried change resolutions, storage and everything possible, the problem still continues.
Funny thing is, I thought it was the back camera problem, it could take photos but it freezes during video recording. Once I tried the front camera, the same problem happens as well, it does take pictures, but it does not record.
I am getting a little desperate now, I have a feeling that the omega rom made such problem but as of yet it did not fix said problem! What should I do?
Click to expand...
Click to collapse
Hi, I have the same problem on my note 3 and the only way to fix its installing the kernel civato v2.2 .(only work with v2.2)
i hope work for you.
---------- Post added at 04:45 AM ---------- Previous post was at 04:40 AM ----------
Hi, I have the same problem on my note 3 and the only way to fix its installing the kernel civato v2.2 .(only work with v2.2)
i hope work for you.
Video not recording
Do you have a link to the kernel and has anyone else tried this? I'm also having the same problem with the video recording not working and I'm not sure what to do about it.
chickenlittlesound said:
Hi, I have the same problem on my note 3 and the only way to fix its installing the kernel civato v2.2 .(only work with v2.2)
i hope work for you.
---------- Post added at 04:45 AM ---------- Previous post was at 04:40 AM ----------
Hi, I have the same problem on my note 3 and the only way to fix its installing the kernel civato v2.2 .(only work with v2.2)
i hope work for you.
Click to expand...
Click to collapse
I'm having exact same problem
I'm also having this exact same problem with my N9005 Note 3. Its running Lollipop but i don't really much about roms as i bought it used from some shop. Everything works fine both cameras take pictures but video recording doesn't work at all. Also i downloaded a screen roader app and its videos are also not recorded. When i finish recording them and go to gallery it says File Corrupted. Please anyone got fix of this problem yet?
So I solved it by:
Using Odin 3.11.1
I have already tried Factory reset, wipe cache, wipe dalvik, flashed the latest stock Lolipop or older lollipop with ODin and nothing solved the problem.
So I tried to flash the latest stock lolipop with Odin and marking checked (Auto Reboot , F. Reset Time , Phone EFS clear, Phone Bootloader update).
I suspect that the Phone EFS clear did the trick. It's function is related to the modem and radio of the phone. And clearly the modem has a problem here.
I hope this will help anybody out there having this issue.
This problem happened after trying to flash lollipop using FlashFire app to reserve the root that I had in my previos Android KK 4.4.2.
Phone: Galaxy Note3 N9005 Malaysian
Hi everybody,
@hayder78,
I tried to do the same to fix the issue: flash with the last firmware available for my region code (XEF - N9005XXUGBOK6) using Odin 3.11.1 and the same options (Auto Reboot , F. Reset Time , Phone EFS clear, Phone Bootloader update) but I still have the issue.
@Fenrir007
Did you manage to fix the issue using the same method?
I had the same issue with a 6.0.1 ROM (MagMa-NX UX8.5) on my Note 3 N9005. Any attempt to record video merely resulted in a "recording failed" message after about a second.
I thought I had installed a recent bootloader and modem using Odin 3.11.1, but although I did it twice I had used a "Reboot to Download" restart and for some reason that does not seem to have taken properly - although I have no idea why, all the display messages said it had worked.
So I have just done a full (remove battery and then three-finger power-up) boot into Download as advised in this thread, and then sent the same BL_N9005XXSGBQA1 and CP_N9005XXUGBOJ2 files to the phone via Odin, and now video recording works fine.
So when people say clean boot into Download, they do actually mean it. Thanks folks!
Oh, and I did NOT need to tick the "clear EFS" option, which seemed a rather risky thing to try so I was avoiding it as long as I could.
Andre

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