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Hi, I was wondering if anyone suffers from screen corruption when recieving an incoming call. My screen sometimes (maybe 6 times out of 10) will go into landscape mode and result in some corruption. It will revert to normal when I actually answer the call. Sometimes, I am unable to answer the call and the caller will be sent to voicemail even though I click the green send button.
Has anyone come accross anything like this?
Thanks.
Well, there is a chance that I am psychic... Are you storing your device in the supplied holster? It has been noted that the sensor which indicates the keyboard is fully out appears to be either magnetic or sensitive to magnetic fields. So it is entirely possible that it is getting temporarily switched to landscape as you drag it out of the holster.
Neat experiment to prove this sensitivity. Take your K-Jam, turn on the power. Now, with the keyboard stowed, take your holster flap place the fuzzy side against the back of your device and slowly move it up around the right-hand edge of your device. At some point along the way your device will flip to landscape.
Robert Harrold
Houston, TX
Ahh, its done magnetically? I was worried a microswitch would eventually wear out ;p
you are so true, it happens to me all the time, it even answers calls automaticaly, I thought I was pressing some buttons while taking it out of the holster but I tried your little experiment , it was positive all the time,
Now, how to solve this without throwing the holster away?
I notices that it happens more when the screen is facing inside, when I insert it screen outside it rarely happens!
you are so true, it happens to me all the time, it even answers calls automaticaly, I thought I was pressing some buttons while taking it out of the holster but I tried your little experiment , it was positive all the time,
Now, how to solve this without throwing the holster away?
I notices that it happens more when the screen is facing inside, when I insert it screen outside it rarely happens!
robinton said:
Well, there is a chance that I am psychic... Are you storing your device in the supplied holster? It has been noted that the sensor which indicates the keyboard is fully out appears to be either magnetic or sensitive to magnetic fields. So it is entirely possible that it is getting temporarily switched to landscape as you drag it out of the holster.
Neat experiment to prove this sensitivity. Take your K-Jam, turn on the power. Now, with the keyboard stowed, take your holster flap place the fuzzy side against the back of your device and slowly move it up around the right-hand edge of your device. At some point along the way your device will flip to landscape.
Robert Harrold
Houston, TX
Click to expand...
Click to collapse
Robert, I will pay to have you read my fortune any day!! Exactly as you said. Really gutted about having to ditch the holster, but I would rather be able to answer my calls effectively.
Thanks again, pal. Much appreciated.
simx said:
you are so true, it happens to me all the time, it even answers calls automaticaly, I thought I was pressing some buttons while taking it out of the holster but I tried your little experiment , it was positive all the time,
Now, how to solve this without throwing the holster away?
I notices that it happens more when the screen is facing inside, when I insert it screen outside it rarely happens!
Click to expand...
Click to collapse
U JUST SOLVED MY PROBLEM
I JUST THOUGHT THERE WAS SOMETHING WRONG WITH MY HANDS !!
or what i have is the top button on the right handside to flip between land and port, so when it does that you just press the button and it flips back right away!
Hi,
When i first setup my Exec using personal mode, the answer and hangup buttons on the hinge woudl illuminate when a call came in (when the unit is closed like a laptop). Now i am using it in corporate mode, the LED's don't illuminate. They only illuminate when the screen is rotated into PDA mode.
I am assuming this is a reg hack. Does anybody know what it is? or has anybody else got this problem?
Cheers
Paul
They don't illuminate when the device is closed, only when you have the screen open or facing outwards.
hollinshead said:
They don't illuminate when the device is closed, only when you have the screen open or facing outwards.
Click to expand...
Click to collapse
And very annoying it is too - especially when both buttons look so similar when not illuminated. This must be hackable?
This has got to be one of the most annoying features of the exec.
Also i have found that if the device is closed, MSVC does not recognise anything you say when activated via BT.
I have never really played with the device in personal mode as the GUI is bollox so cannot comment on if the buttons light up or not when the device is closed. But what i do know is that when it is closed the screen is switched off as if the device is in standby mode, maybe this has something to do with it.
I try to memorize the position of the green button in relation to how I always hold the phone and feel for it like a Braille board. So far I get it 75% of the time.
is anybody using the 'Personal' install on their exec? can they confirm if the LED's are illuminated or not when the phone rings when it is closed?
Cheers
Paul
Someone who's actually opened the Universal may be able to confirm this, but I suspect that the answer/hang up buttons on the hinge don't actually have LED's. I believe that they simply use the light from the screen's backlight to illuminate. As near as I can tell, they're only on when the screen backlight is on.
If that is the case, then there probably won't be a way to get them to illuminate when the case is closed, unless someone can figure out how to get the backlight to stay on when the case is closed (which would also be a big battery waster)
Brett
Yup, i can confirm this. I've just removed the cover on the top of the hinge. There is one wrapped cable coming out of the base at the right hand side. This then splits off, the main part goes up into the pivot hole, and a thinner wrapped wire brakes away from this and attaches to a small pcb which has the buttons and the LED's mounted on it.
Yes, the buttons are only illuminated when the backlight is on, but the brightness of the buttons remains constant even when the backlight brightness is turned down.
Cheers
Paul
As far as I see it, even if the backlight has to come on that wouldn't be a problem - after all, the phone is waking up in order to ring. I also often open up the screen slightly to see who's calling, then close it and press the answer button - therefore switching on the backlight initially would actually save time!
Maybe somebody knows of a "wake-on-ring" hack :lol:
I've just noticed it with my new Qtek 9000 and I was very worried, because I thought my device is broken.
But now I know this is "normal", but it's very annoying :?
I wish I had this problem! .. since yesterday my JJ seems to have those lights permanently on even when I switch the device off
Guys, I've made a program that will keep the hinge leds on all the time.
Actually this is an accidental discovery for a program I'm working on for this thread:
http://forum.xda-developers.com/viewtopic.php?t=37201&highlight=
Those guys want to be able to use the keys and phone functions with the lid closed.
I'll post more in that thread, but basically closing the lid puts the hardware keys in a special state such that they are not responsive at all until the device is woken internally (eg by an incoming phone call). Actually, can someone confirm that the hinge keys work when a call comes in but the lid is closed. I presume they must, since they don't do anything else!
So, the hinge lights are on when the screen is on. But the screen is switched off when the lid reaches about 10 degrees to closing. But the hinge lights can be kept on nevertheless
Grem: are you using TCPMP or a similar program to play music etc in the background? Anything that tries to keep the phone "on" when the lid is closed will keep the hinge lights on.
V
Hi vijay555
I've actually just done a complete cold re-boot and reflashed to the original i-mate factory ROM to see if that would help, then came here in search of anyone having a similar issue.
It started yesterday, i suspect I've had an internal meltdown somewhere, plugged it into sync, noticed a few minutes later it had randomly done a warm reset and appeared stuck on the blue i-mate screen, picked it up and the sucker was hotter than an AMD without a heatsink! I suspect it's warranty time for this unit
Grem, that's worrying. What were you doing at the time? What brand/operator etc is the phone? It might be worth posting batch numbers or whatever for people that have this kind of problem so we can identify if some are worse then others.
V
It's an i-mate straight from the wholesaler no particular operator. Had it a couple of months, have seen other reports on the forum here which sound perhaps similar in that they've overheated.
I sent a text last night at like 3am and the keyboard worked fine. I woke up this morning and am unable to type on the keyboard. The only buttons that work are the comm manager and camera. Also, the enter button on keyboard works, however, not how its suppose to. It opens up the start menu. If I turn the screen on then open up comm manager and close it the keyboard will work for a minute or so, but when i turn screen off and turn it back on i must do this over every single time.
Anyone have any idea what is wrong with my phone its very annoying to not be able to use any buttons especially the call and hang up buttons on the front. Also, when the screen is on the green and red phone buttons on front never turn off. Thanks for any help.
Do you have small children, or a mischievous bedmate, pet, or such?
This sounds suspiciously like a foreign matter has been introduced into your phone. I would carefully disassemble and clean the inside contacts of your buttons. All of them. Use compressed air, unless you actually see a substance on the contacts, then use an (isopropyl) alcohol-dampened cotton swab, and wait patiently for the unit to dry completely before reassembly. Check the unit for smears that will give away the presence of foreign substances after cleaning and before reassembly. If it's really clean, there should be no smears...and use tweezers to remove any cotton you leave behind.
Short of that, I would be uninstalling any new software that was installed right before the problems appeared. Even a known good software can load corrupted every now and then. Just look at the glut of "help me" messages on this board from people loading software, if you don't believe it.
Nothing should have come into contact with my phone from the time it was working until the time it wasn't.
After the problem started I have tried hard re-setting and also putting on entirely new roms and the same problem still exists.
I will try taking phone apart later and cleaning the inside to see if that is the problem but it seems weird that the buttons will work if I open up the comm manager and then close it. Although they stop working again by the time I get another text.
I'll agree that it sounds weird, but I stand by my suggestion, until you report otherwise...
It just sounds too much like a hardware problem to me...
Im having the exact same problem...did the cleaning help...pls tell me.
Hey i installed gingerbread android 2.3.7 on my phone again but this time im getting really weak wifi signals... i'm only 5 feet away from router. It was not like this before so i do not know whats going on ( i only dropped my phone twice)
can you guys help me? is it a software issues or hardware?
happy thanksgiving
I would recommend installing a few different roms (that are known to work with wifi) and see if anything changes/improves.
If nothing improves, maybe flash back to winmo 6.5 and see if wifi improves.
If nothing improves then, you may have damaged your wifi antennae when you dropped it then hit up T-mobile!
Best of luck mate.
Possibly knocked the wifi coax loose from the mainboard. It's pretty easy to open up an HD2 and reattach that cable, I've had mine come loose before and that's what I had to do.
I'd definitely try the steps in the above post first just to make sure it's not a rom or kernel specific issue. And if it's still under warranty, don't bother taking it apart and ruining your warranty, obviously just return it to t-Mobile.
hey can you explain in more detail how to push back the wifi coax cable your talking about
Remove the battery cover, battery, sim card, and sd card.
Remove the 4 torx screws that are under little round stickers under the battery cover.
Using an old credit card or a plastic knife, slide between the screen and the housing to release the little plastic clips one by one which hold the housing to the phone's chassis.
Take your time and be careful not to scratch the housing or stick the card/knife in too far, damaging the fragile stuff inside,
It helps to put a little pressure on the back side of the screen wth your thumb while orying with the credit card (back of screen under battery)
The wifi coaxial cable runs from one corner of the mainboard, up along one side of the chassis, is taped together with some other wires, and leads to another small board up near the top of the phone.
Check the connections at both ends, making sure they are connected firmly and are in straight.
You might want to unplug them, just to be sure and hear/feel them click into place.
Take your time, set yourself aside a nice little workspace, and if you are unsure of anything, don't hesitate to come back here and ask.
There is a disassembly video here in the HD2 section somewhere, I think it's in HD2 General. It'd be worth it to search for it and watch at least the first part of the video, just to get an idea what you're dealing with. It's not a very hard job, it should take you like maybe an hour/hour and a half start to finish.
This will void your warranty permanently though.
Thank you sir i just followed the steps you did and it fixed the problem my wifi works fine but now i have another issue....
i dont know if i touched something or disconnected something in the process but my sound, vibration and volume button does not work. External speaker is not playing any sound (no music or key button taps) and no sound is made when placing a phone call BUT the other person on the end can hear me just fine so i'm guessing i might of disconnected like the speaker. ( my assumption)
thanks again for your help
Oh and when a call is being placed or recieved the screen automatically turns off and it becomes non responsive i.e if i take my phone off the ear and want to put it on hold the screen is still black instead of turning back on
The screen going black during a call is a pretty common problem with the HD2, and is likely not related to disassembling your phone as long as the screen functions normally otherwise. Since you didn't take your phone far enough apart to affect the light/proximity sensor, I can't imagine how disassembly would have affected it. You would have to take the mainboard and screen out from the chassis to get to that sensor.
The volume problem on the other hand, is probably due to either your volume rocker not being placed correctly during re-assembly, or the speaker contacts not being aligned properly. You'll have to take it back apart and ivestigate what went wrong.
Try going into Settings/Sound, and checking that the volume is not turned all the way down. If the volume is not all the way down, then you should be able to hear sound, so your speaker is probably not aligned properly.
Does your volume rocker feel different than before? If it doesn't make a definite 'click' when you press it, then it is probably slightly out of place. Also look for any wires that could have been pinched and damaged when you snapped your phone back together.
What is a volume rocker? When i start the phone it usually vibrates once then goes through the starting procoess. Now it doesn't vibrate at all. Phone turns on and i click the volume button up and nothing happens. I checked settings and everything is up
I have the phone opened as we speak and the reciever cable is connected and the vibrator cable is connected too. I tried to use tweezers to see if i can unhook it but their on too tight so thats a good thing. The two orange dots on the volume thing.. the bottom on was slightly off so i put i centered it
Still nothing works. no vibrating no sound ( the person on the other line can hear me but i can't hear anything) but the phone works great.
Im so confused
The volume rocker is the button that 'rocks' back and forth to control the volume.
It has to be positioned right in order to push the contacts that lie beneath it.
Since your phone's apart right now, what happens when you hold the battery in it with one hand, boot it up, and press the volume button contacts manually? If they buttons themselves do nothing, then it must be that they lost their connection somewhere, you'd have to trace the wires and figure out where they're not connected. If they do work, then the volume rocker was just misaligned.
As for the speaker, it has to be that it is not contacting the two little contacts correctly. Look at the speaker and make sure it is sitting correctly in the housing, and look ffor any obstructions near the vibrator motor.
No i can't press down on the volume button ever since i opened it it hasn't fit back right. Doesn't make a click sound
and what contacts on the speaker should i be looking for? are they under the speaker itself? should i remove the speaker? Theres no destruction on the vibrator its looks though like its sitting kinda tight between that camera flash being there..the metal spinning thing on the end of it can spin 360 so nothing its preventing it from moving.
I also can use my headset and the sound and call works fine besides the going to the black screen and not responding. i also noticed my camera does not load up either. but that could probably be solved with a clean install of gingerbread nand rom
I'm hoping somebody with some knowledge of the HD2's innards can help me...
My vibration stopped working on my HD2. I found the plastic LED flash cover to be 'pushed in' (with the help of a couple xda threads I dug up). Others said it was an easy fix: Open the case and push that piece of plastic back into place.
I opened up the case to correct it. But after putting it back together not only does vibrate not work, but the volume keys, speakers (both earpiece and speakerphone), flash, notification led, and camera all don't work.
I obviously screwed something up, but I have no clue what it could have been. I was very careful. One thing I'll note is that when I pulled the case apart, the plastic volume rocker went flying. When putting the phone back together I got it back into place so that I THOUGHT it should work (it was seated properly and felt "clicky" for up/down movements.
But clearly wasn't just the volume rocker that was affected. It doesn't seem that I pulled anything else loose or anything like that...
But no luck, all that I listed above is non functional, and what I'm left with is a glorified 3.5 in tablet
Any ideas?? Thanks in advance!!!
Snapped a couple quick pics which may help:
http://i50.tinypic.com/mmsa36.jpg
http://i47.tinypic.com/sl1kdx.jpg
Unfortunately when comparing these to other pictures of the inside of the HD2 that I found online, I fail to see any differences, or anything I could have inadvertently screwed up.
Most likely you screwed up(or disconnected from motherboard) somehow your main flexboard, but your picture are not usable for this, you should take off your motherboard+main flexboard from chassis to have a full view!
You probobly just disconnected a small cable. I have no idea of the HD2 innards but did multiple repairs of small stuffs and the flat cables hold in place by a plastic clicker pull out easily - just reopen and check them all, you should be fine.
Thanks for the input! I figured it's something like that, just one small cable. But I didn't even take off the board at all... The pictures show the full extent of the disassembly... Do we still think it's necessary to disassemble it further?
I checked all visible connections, but yeah, maybe I somehow yanked out something that is NOT visible. I'll try to check again today... In the meantime, any more ideas from anyone else? Thanks!
For al that to be not responding I would assume main-flex damaged or as mention before maybe connection to mainboard got moved during pulling cover !
Volume button can be troublesome, sometimes the little plastic caps come off but if it felt clicky should be good in that respect.
also be very carefull of thin spring metal legs that contact antenna pads on back cover, one near screw above & right of vibro motor looks a to be a bit flat. They bend easily & break easily too ...
Have u tried starting up the phone without the backing? I had this issue when I painted my housing the led cover was stopping the motor from spinning but if i took out the backing it works. So I just trimmed the led cover and now it works.
Mister B said:
For al that to be not responding I would assume main-flex damaged or as mention before maybe connection to mainboard got moved during pulling cover !
Volume button can be troublesome, sometimes the little plastic caps come off but if it felt clicky should be good in that respect.
also be very carefull of thin spring metal legs that contact antenna pads on back cover, one near screw above & right of vibro motor looks a to be a bit flat. They bend easily & break easily too ...
Click to expand...
Click to collapse
I'm nooby with regard to this stuff; I only attempted the repair since I read in a couple other threads about multiple self-proclaimed non-super-tech savvy people were able to open it up and move the plastic LED cover for an easy fix.
So what exactly am I looking for with regard to the main-flex? Where is it? I thought I wouldn't really see that unless I removed the board which I haven't done... is it still possible I knocked it loose or damaged it? I didn't think that would be possible since I ONLY removed the back cover (though it does take a slightly uncomfortable amount of force to do so, so I guess anything can happen...).
If not the main flex cable, is there anything else specific to look at which may be disconnected? It seems to be all the stuff at the top of the phone that fails to work (camera, speakers, vibration, flash, volume keys). While the stuff on the bottom (other hardware buttons, charging jack, headphone jack, etc).
THanks!
I have given up. After being stumped briefly how to hard reset the device without the volume keys working (I have Android installed), I was able to do it via ADB from the Android dev kit.
To ebay I go...