[Q] Restricted access change - voice disabled LG G2 VZ - G2 Q&A, Help & Troubleshooting

Phone: LG G2 VS980
Root: no, all stock
I need to make sure that my phone works when I go canada. Verizon claims my phone is not locked.
I tried using my LG in taiwan last year and couldn't, while a tmobile phone worked without issues. apn settings adjustments etc were made on my lg w no luck.
I will be travelling to canada and i need to make sure my g2 works!
I put in a lyca mobile sim card in and got the Restricted access change - voice disabled
Why? I dont have any funds on this sim card so i cant really test it... can someone help me?
I"m not a developer, total newbie, i'll need some handholding..
Thanks

Related

[Q] MMS Help Please

Hello,
Got a SIM free E900 from Pixmania. Haven't been able to send MMS using my o2 card although I did get it to work with my Vodafone card. I have tried all the usual like the LG network setup app, ADC -> Enabled, manually setting the profile and resetting the phone. I even flashed with the latest firmware (UK version).
I tried the SIM in a SE K550i and it could send MMS so I'm out of ideas.
I spoke to LG but their rep was useless and kept trying to convince me that the settings aren't stored on the phone despite me showing him where they are in the MFG menu. o2 have been more helpful but I think they're stumped too...
Any ideas?
Thanks,
Keith
http://forum.xda-developers.com/showthread.php?t=1024448
here you are!,,,,,,,,,,,,

Unlocking Note 3 in Canada, Switching from Verizon Network to Fido.

Hello XDA, I have been trying to find the best phone for the money and I finally found it!
I have the following:
Galaxy Note 3 Model number: SM-N900V
Baseband version: N900VVRUEOB6
I know how to get my IMEI and other information if needed.
I have a fido account that I want to use with this phone, I checked network compatibility between the phone's specs:
(searched phone on gsmarena)
and I compared it to Fido's network specs:
(searched Unlocking on Fido's website)
It seems the networks are compatible, which is great. The error I get when I attempt to use the phone is this:
"SIM card is not from Verizon" notification pops up,
I'm really trying not to waste people's time helping me with this, but this is my first time with this device and I could really use help making sure this is unlocked. I bought the phone here:
(amazon . ca website searched note 3, went to cellcow seller got phone for 230$ advertised as "unlocked")
They claimed the phone was unlocked....
The calling function and texting works fine with my Fido SIM
I cannot use any data from the Fido SIM.
I've emailed the seller, and I'm trying to speak with them to get it working, I checked another forum which said to enter a string of digits into the dialer to unlock the phone, which didn't work. What do you suggest I do to try and get the data functioning properly on the phone?
unfortunately I'm a new user and cannot upload photos or put urls or anything but I can answer as many questions as needed
Atomizer24 said:
Hello XDA, I have been trying to find the best phone for the money and I finally found it!
I have the following:
Galaxy Note 3 Model number: SM-N900V
Baseband version: N900VVRUEOB6
I know how to get my IMEI and other information if needed.
I have a fido account that I want to use with this phone, I checked network compatibility between the phone's specs:
(searched phone on gsmarena)
and I compared it to Fido's network specs:
(searched Unlocking on Fido's website)
It seems the networks are compatible, which is great. The error I get when I attempt to use the phone is this:
"SIM card is not from Verizon" notification pops up,
I'm really trying not to waste people's time helping me with this, but this is my first time with this device and I could really use help making sure this is unlocked. I bought the phone here:
(amazon . ca website searched note 3, went to cellcow seller got phone for 230$ advertised as "unlocked")
They claimed the phone was unlocked....
The calling function and texting works fine with my Fido SIM
I cannot use any data from the Fido SIM.
I've emailed the seller, and I'm trying to speak with them to get it working, I checked another forum which said to enter a string of digits into the dialer to unlock the phone, which didn't work. What do you suggest I do to try and get the data functioning properly on the phone?
unfortunately I'm a new user and cannot upload photos or put urls or anything but I can answer as many questions as needed
Click to expand...
Click to collapse
http://www.fido.ca/consumer/content/configure-unlocked-device-guide
Verizon phones are SIM unlocked
Read down about setting the APN
I am surprised fido couldn't tell you this
Sent from my Note 3 via Tapatalk
Thanks a lot! Worked perfectly, I just followed their instructions on that page
Atomizer24 said:
Thanks a lot! Worked perfectly, I just followed their instructions on that page
Click to expand...
Click to collapse
Perfect!
Sent from my Note 3 via Tapatalk

Lg v30 verizon problem

Hi all,
I'm always being shy to post, but this is an amazing place for information, this time i couldn't find anything that I was looking for so here it is the question:
- I have bought LG v30 from South Korea unlocked 128gb phone
- its recognize Verizon sim card
- 4LTE internet is working
- text messages or voice phone calling is not working, if something else is calling me it goes to voice mail.
I have called to Verizon tech support they told me that they cant enter manually the IMEI address since such phone doesn't exist yet in they data base.
Dear community,
I'm asking for help or guidance - what can I do to make this amazing phone working. I own a business so its very sensitive for me to receive phone calls or txt messages.
PS my previous phone LG V20 got completely ****ed up on construction site.
THANK YOU
In order for a phone to work reliably on Verizon it must have LTE Band 13. I'd imagine the Korean version does NOT support Band 13. Most phones support Band 4, which Verizon sometimes uses, but without 13, you're out of luck in most places. I'd either wait for the unlocked American V30 or get the Verizon branded one.
UAxDEATH said:
Hi all,
I'm always being shy to post, but this is an amazing place for information, this time i couldn't find anything that I was looking for so here it is the question:
- I have bought LG v30 from South Korea unlocked 128gb phone
- its recognize Verizon sim card
- 4LTE internet is working
- text messages or voice phone calling is not working, if something else is calling me it goes to voice mail.
I have called to Verizon tech support they told me that they cant enter manually the IMEI address since such phone doesn't exist yet in they data base.
Dear community,
I'm asking for help or guidance - what can I do to make this amazing phone working. I own a business so its very sensitive for me to receive phone calls or txt messages.
PS my previous phone LG V20 got completely ****ed up on construction site.
THANK YOU
Click to expand...
Click to collapse
I suggest you take a look at the video in that link below. Although it is for the Note 8 Unlock version but you never know.
https://youtu.be/W9EEbYHWD40

Help! - HTC 10 (Verizon) - Trying to use on Koodo/Telus in Canada

Hello Everyone,
I am hoping you guys can help me out. I purchased a Verizon branded HTC 10 [GSM unlocked] an am having trouble setting it up on my network in Canada (Koodo/Telus). I am wondering if I may have purchased the wrong device for my network as I keep on getting the notification "Sim Card is not from Verizon Wireless". However, when I checked the IMEI with Koodo online, it indicated that it "should" work. If it is wrong, I believe I still can return it. Thanks in advance for your help guys.
Update: it seems that I'm able to access most of my phone's features after resetting it. However, I still cannot access my voicemail. Any suggestions?
vantoria said:
Update: it seems that I'm able to access most of my phone's features after resetting it. However, I still cannot access my voicemail. Any suggestions?
Click to expand...
Click to collapse
Go to settings, call, voicemail, voicemail settings, and enter the Telus voicemail number which I'm sure you can find on Google.

LG V20 LS997 successfully unlocked with Oreo update

I finally unlocked my LG V20 LS997 (Sprint version). There is no trick.
I bought my LG V20 LS997 from ebay and the seller claimed it is unlocked. I called Sprint and they also told me the phone is unlocked domestically and internationally.
However when I put non-Sprint sim card, I always got invalid sim card icon in the status bar and cannot get the phone work. Many people had the same issues.
Some people can unlock it and work but after update to Oreo, the phone will be locked again.
I found place in Sprint community talking about the unlocked LG V20 but still getting invalid sim card. I read through all the articles one by one. And I found that there are basically three steps:
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
I can do the first two without any problem. But I never succeeded in step 3. So in Sprint community, I sent Em_Will_I_Am (please remember this guy, he is really good and can help you out) a private message telling him my IMEI, ICCD(sim card) and what problem I had. He will check if the phone is unlocked in the system or not first and make sure the phone can be unlocked by Sprint standard (fully paid, not stole phone, no unpaid charge etc.). Since my phone is in good standing and can be unlocked. He first re-locked my phone and I had to restart my phone using ##72786# to reset network settings. After that he unlocked my phone. After I do ##72786# again and wait for my phone is hand-free activated and wait for several minutes. I did
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
What I got was something like 'Your phone is unlocked to any UICC that supported by the phone.'
Then I removed my sprint sim card and into a H2O wireless (AT&T MVNO) sim card. It works! You have to manually configure the APN in order to get data working. Since this is Sprint version V20, it only support 3G in at&t network. But at least I can have voice and 3G data from other vendor. I tried rebooting my V20 and factory resetting my V20. All of these operations have no impact on accepting the non-Sprint sim card. It looks to me is really unlocked now. My LG V20 was update to Oreo OTA one week back. so it is on the latest version of android now.
Thanks a lot to Em_Will_I_Am. When he relocks and unlocks your phone, he basically sends out a signal and your phone will pop up and say 'Updating profile' and then 'Profile update is completed'. During the whole process, Em_Will_I_Am will send you private message to tell you what he did and what you need to do.
My LG V20 was still in Sprint network and was active. I don't know if you don't have your phone actively on Sprint network will that work. But I would suggest to send private message to Em_Will_I_Am and seek his help. He may be able to help.
How can I get in contact with him
How can I get contact with him?
I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.
dreorlando said:
How can I get in contact with him
Click to expand...
Click to collapse
Please go to Sprint Community website. Register a user if you don't have. Then you will be able to find user Em_Will_I_Am and ask him for help.
pscook said:
I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.
Click to expand...
Click to collapse
Please go to Sprint Community website. Register a user if you don't have. Then you will be able to find user Em_Will_I_Am and ask him for help.
i need more ppl conrfirming this
V20 Invalid SIM
pscook said:
I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.
Click to expand...
Click to collapse
I was able to contact Em_Will_I_Am and they helped me out. I think an unlock code was sent again. I also did a couple of things that I think finally allowed the unlock code to come through. I went into developer mode and turned on Enable OEM unlock and then powered off. Then I powered back on while holding the power button and volume down. When the menu came up I chose Wipe Cache Partition. Then when I rebooted it came up and recognized the SIM again and so far all is good. Thanks again to Em_Will_I_Am on the Sprint community forums for all the help.
i paid for a unlock via ebay after he was finish unlocking my phone i inserted my sim. sginal kept droping every few seconds. so i cleared the network settings via phone dialer couple of times, same issue everytime so i just fk it and just updated to oreo now its still unlocked and signal don't drop!!!
Greetings.
I can confirm this. The Sprint assistant knows exactly how to solve the issue in just a few steps. Had the same problem associated to the phone locked since Oreo update and he helped me in a matter of few steps. Create the Sprint account and message him. He'll give you the support.
How long did it take for you to get the support?
Sprint sim card
So the sprint agent Em_I_will asked me for a sprint sim card and i don't have one. Can someone help me out here?
My phone has been unlocked
zhuhuilin said:
I finally unlocked my LG V20 LS997 (Sprint version). There is no trick.
I bought my LG V20 LS997 from ebay and the seller claimed it is unlocked. I called Sprint and they also told me the phone is unlocked domestically and internationally.
However when I put non-Sprint sim card, I always got invalid sim card icon in the status bar and cannot get the phone work. Many people had the same issues.
Some people can unlock it and work but after update to Oreo, the phone will be locked again.
I found place in Sprint community talking about the unlocked LG V20 but still getting invalid sim card. I read through all the articles one by one. And I found that there are basically three steps:
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
I can do the first two without any problem. But I never succeeded in step 3. So in Sprint community, I sent Em_Will_I_Am (please remember this guy, he is really good and can help you out) a private message telling him my IMEI, ICCD(sim card) and what problem I had. He will check if the phone is unlocked in the system or not first and make sure the phone can be unlocked by Sprint standard (fully paid, not stole phone, no unpaid charge etc.). Since my phone is in good standing and can be unlocked. He first re-locked my phone and I had to restart my phone using ##72786# to reset network settings. After that he unlocked my phone. After I do ##72786# again and wait for my phone is hand-free activated and wait for several minutes. I did
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
What I got was something like 'Your phone is unlocked to any UICC that supported by the phone.'
Then I removed my sprint sim card and into a H2O wireless (AT&T MVNO) sim card. It works! You have to manually configure the APN in order to get data working. Since this is Sprint version V20, it only support 3G in at&t network. But at least I can have voice and 3G data from other vendor. I tried rebooting my V20 and factory resetting my V20. All of these operations have no impact on accepting the non-Sprint sim card. It looks to me is really unlocked now. My LG V20 was update to Oreo OTA one week back. so it is on the latest version of android now.
Thanks a lot to Em_Will_I_Am. When he relocks and unlocks your phone, he basically sends out a signal and your phone will pop up and say 'Updating profile' and then 'Profile update is completed'. During the whole process, Em_Will_I_Am will send you private message to tell you what he did and what you need to do.
My LG V20 was still in Sprint network and was active. I don't know if you don't have your phone actively on Sprint network will that work. But I would suggest to send private message to Em_Will_I_Am and seek his help. He may be able to help.
Click to expand...
Click to collapse
I can confirm this. The Sprint assistant knows exactly how to solve the issue in just a few steps. Had the same problem associated to the phone locked since Oreo update and he helped me in a matter of few steps. Create the Sprint account and message him. He'll give you the support.
elixir92 said:
So the sprint agent Em_I_will asked me for a sprint sim card and i don't have one. Can someone help me out here?
Click to expand...
Click to collapse
I assumed I would need a Sprint sim to do this, so I just bought a new Sprint sim card off of ebay for a couple dollars. Then you will be able to give the sim information to Em_Will_I_Am
He'll put you on the list if your phone is able to be unlocked (ie. not blacklisted, not listed as stolen etc) and soon you'll be unlocked.
I'm so thankful to have found this thread and so thankful to Em_I_will for all his help. Amazingly helpful person.
hgib said:
I assumed I would need a Sprint sim to do this, so I just bought a new Sprint sim card off of ebay for a couple dollars. Then you will be able to give the sim information to Em_Will_I_Am
He'll put you on the list if your phone is able to be unlocked (ie. not blacklisted, not listed as stolen etc) and soon you'll be unlocked.
I'm so thankful to have found this thread and so thankful to Em_I_will for all his help. Amazingly helpful person.
Click to expand...
Click to collapse
I have the same problem; Em_Will_I_Am told me that I would be on the waiting list from last week and still no answer.
Could you please tell me more or less what time it took you to complete the unlocking process?
xian2786 said:
I have the same problem; Em_Will_I_Am told me that I would be on the waiting list from last week and still no answer.
Could you please tell me more or less what time it took you to complete the unlocking process?
Click to expand...
Click to collapse
I waited just over a week. Keep in mind, they are done in the order they are received and I'm sure the first priority is dealing with customers actually staying with Sprint
Just keep your phone powered up so that you're ready when your time comes.
hgib said:
I waited just over a week. Keep in mind, they are done in the order they are received and I'm sure the first priority is dealing with customers actually staying with Sprint
Just keep your phone powered up so that you're ready when your time comes.
Click to expand...
Click to collapse
Ok, then I'll keep waiting.
I can do these remotely but unfortunately not free
hec2k said:
I can do these remotely but unfortunately not free
Click to expand...
Click to collapse
Thanks, but the Sprint Community Manager (Em_Will_I_Am) solved my issue and now my phone it's unlocked for free.
hec2k said:
I can do these remotely but unfortunately not free
Click to expand...
Click to collapse
how much will it cost?

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