I had received a small OTA update (about 26 MB) on my i9500 one day which upgraded it from MJ5 to MJ9, but I was facing severe battery issues since then. Like, it would take over 3 hours to charge completely and battery would completely drain in 7 hours even when device is idle and power saving mode is enabled, often it was discharging even when plugged. Then things got more serious, like it wouldn't even charge at all, battery was stuck at 1% for several hours. I somehow managed to get it to 27% and then decided to downgrade back to MJ5, using the firmware from SamMobile. I flashed it with Odin but then things went wrong, the process failed, and my device won't boot at all. All it says is,"Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again". I tried again to flash it, but same results.
There was essential data in my device, which wasn't backed up. I want to recover my device without losing any data. That's the major priority. And a minor one is to try to resolve the battery issues.
I need the help urgently, anything anyone could tell me would be highly appreciated.
Verizon Note 3 here, I received the Lollipop ota today and thought no harm in taking it as I was already stuck without root on 4.4.4.
It worked ok for the first couple minutes, then a reboot, then same thing, about 5 minutes and a reboot. Sometimes ~2 minutes, seems using it in any situation made the reboots happen. I did a factory reset thinking that would clear things up. Unfortunately now it is even worse, as it's rebooting anywhere from the first touch to the screen, to about 15 seconds of activity, literally dozens of reboots.
I downloaded the update on my pc and installed via Odin hoping that the ota was just corrupted or some bad luck like that. Nothing changed at all.
It will idle after booting just fine, I just can't do much of anything, every touch of the screen feels like a roll of the dice. Every few reboots or so I can make it to settings maybe but haven't been able to actually change much of anything, not that it would seem to matter here.
I've flashed via Odin twice, cleared the cashe many times, factory reset 3 or 4 times. Am I screwed here? What else to try?
*UPDATE* I flashed back to 4.4.4 with Odin and no more issues. It appears that my device alone is completely incompatible with the new firmware.
I should also note that I tried airplane mode, safe mode, and removing the sd card with no improvements.
After hours of messing with this thing and nearly giving up, not half an hour after I post here for help, I seem to have found a solution, although hopefully not a permanent one. The problem was happening when I would touch the screen, not scrolling ever, but making selections. On a whim I turned off sound and bam, no crashes.
I would still love it if someone had some insight about this problem, or better yet a solution.
I'm not sure yet if it is just the keypress sound that is killing it, or all sounds. I never did have any issues with the stock keyboard clicks now that I think of it, only the menu press sound. In any case it's not every time it made the sound, just half the time or so. Anything anybody could add to this would be appreciated.
*Edit* Not a solution, but it did help.
Well it's not as stable as I'd hoped. More like before the first factory reset now, but still not good at all. The various sounds definitely trigger crashes quickly(menu options, volume pings, mp3 songs from sd card), but regular silenced menu presses do sometimes as well still. Phone also bootloops several times often before it can get booted stable and 100% always crashes immediately if I try to unlock the screen in the first 5-10 seconds after booting up. Not sure if I'll be able to call or text as it's too late to test that atm. I'll update tomorrow, any insight appreciated.
I would say a bad download but I don't remember if ODIN checks MD5 sums (pretty sure it does). I would do a full wipe and reflash the stock image with odin
I am 100% stock not rooted never been rooted 5.0 vzw and I have had a couple of reboots. Never ever had one on this phone before. My old note 3 was rooted but I got this replacement after the root exploits had all been closed.
ehh not all have been closed
What is the root exploit for Verizon Note 3 with 5.0?
recDNA said:
What is the root exploit for Verizon Note 3 with 5.0?
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Click to collapse
None at the current time but CVE-2014-8609 seems like it could be some use
I spoke too soon when I said the phone was usable now. At best 5 minutes of light use as anything seems to crash it now. I did get a fresh image and used it with Odin with exactly the same result which makes me think its my phones hardware or something. Just seems crazy that it was working just fine before the update. The reason I pushed to 4.4.4 and lost root is because my phone suddenly started an issue where it would crash when making or receiving calls. It wasn't caused by any new apps or anything, just out of nowhere. I tried everything then updated as a last resort, carelessly I went to 4.4.4 instead of staying at 4.4.2 and lost chance of root, but it solved the problem I was having. I wonder if the issue is related somehow.
I was able to odin back to 4.4.4 and it's working fine so far, I assumed that you would not be able to revert back like the last ota and just tried it as a nothing to lose last effort. This is very important news to anybody that is having major issues with 5.0. Maybe, just maybe I'll try it again if they make an update patch for reported issues.
But for now, 4.4.4 it is for me.
VZW Note 3 update to Lollipop
I just finished the Lollipop update and my phone is working great for the past 30 minutes. Seems a little slower then usual but have had no issues besides my phone locking up after downloading the update, may have been due to my phone running down to 14%, but after removing the battery for 20 secs and putting it back on, phone came back on, I plugged into charger and started the update. Will post later if I have any issues.
I have been trying unsuccessfully through odin to downgrade but it keeps failing in odin, I downloaded the official firmware from sammobile.
Just curious if u r tried reinstalling newer odin? Try different USB port and cable. At this point maybe even try different pc if u have access to 1
Hi guys
So yesterday I flashed the lollipop Russian firmware
And I've noticed that the phone is taking almost double the time to charge than it was on kitkat
I already tried a factory reset and wiping cache partition but it doesn't make a difference
Is anyone else facing this and please give me possible solutions?
My phone takes about 2h to full charge. I think it was the same when I had kitkat.
Do you use the charger that came with the phone?
dcduartee said:
My phone takes about 2h to full charge. I think it was the same when I had kitkat.
Do you use the charger that came with the phone?
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Yes
I use the charger and USB cable that came in the box
and I've tried reflashing the firmware
I'm starting to suspect that my cable might be damaged or that the bug is just lollipop on my phone
I was using my phone one day and it just started restarting. It kept on restarting over and over again. When I plugged in the charger, the phone stopped restarting and was able to turn on normally. The battery was 50% when it started to continuously restart. Once I plugged in the charger, it showed me 50%. After turning on (plugged), I unplugged it, and it took about 20 mins then it's restarting again.
What is the problem with the phone and what should I fix?
Hello,
I have the same problem with my S5 (G900H). I was on Android 5 Lollipop and received the 6.0.1 OTA update and after that the phone became unstable and keeps restarting (unless I connect it to the USB charger).
I have flashed it with Odin and the issue persists. Let's see what we can do to get these phones working again.
Did you received an update recently? What model is your phone? Have you flashed or made a factory reset?
I have the update but the problem happened way after I got it. Unrooted and no factory reset done.
Sent from my SM-G900FD using Tapatalk
I flashed it with a new stock ROM released from Samsung and now I don't have recovery mode. Keep reflashing with other ROMs to see what happend.
I have fixed the problem. It seemed to be a dodgy battery. Got it replaced.
Sent from my SM-G900FD using Tapatalk
I'm gonna find a new battery and test it. Thanks.
The new battery will be delivered tomorrow night....
Problem SOLVED!!! Got the new battery and my phone is working again.
Could Samsung thru its OTA updated damage the battery to make you get the new galaxy?
My battery was fine until I got the OTA update!!
Yeah there is a possibility for that but I cant be 100% sure
Sent from my SM-G900FD using Tapatalk
I updated OTA my Note 4 n910f to the latest built. It was something about Samsung Cloud. Since then i haven't been able to use my phone for even a minute. It keeps rebooting every 1 minute. When plugged in it reboots but for like every 3 minutes. And it doesn't charge, my battery was 66% when i plugged it on AC, and it keeps going down like 64% plugged it. I don't know if any of you had this issue before or are having now but i cant use my phone for 2 days now. I tried to clear cache data via recovery, also wiped storage, factory reset, wiped everything but no luck. Where is my problem, is my battery dead or software issue. I didn't have this before the last update. Help !
ArnisHoti said:
I updated OTA my Note 4 n910f to the latest built. It was something about Samsung Cloud. Since then i haven't been able to use my phone for even a minute. It keeps rebooting every 1 minute. When plugged in it reboots but for like every 3 minutes. And it doesn't charge, my battery was 66% when i plugged it on AC, and it keeps going down like 64% plugged it. I don't know if any of you had this issue before or are having now but i cant use my phone for 2 days now. I tried to clear cache data via recovery, also wiped storage, factory reset, wiped everything but no luck. Where is my problem, is my battery dead or software issue. I didn't have this before the last update. Help !
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Click to collapse
Flash stock firmware via odin and do a factory reset after flashing firmware.hopefully it should fix the problem. Go to (www.sammobiles.com/firmwares) choose your model number and download latest firmware.
Already did that, no luck. !
ArnisHoti said:
Already did that, no luck. !
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Click to collapse
Try flashing lollipop .
If the problem still persists after lollipop, then go to a service centre .
If they repair it ,well-n-good but if they don't then try rooting your device and then change the kernel.
Sent from my SM-N910G