Hi Guys,
I noticed that there are more than one threads about this problem so I want to try collecting some information about it and see how many users affected by it. The purpose of this thread and poll is to take the outcome and contact LG and some Tech news websites, making LG respond to this issue ASAP.
If you not sure about having this issue, you can check it as follows (it worked for me) -
1. Open the Dialer and enter 277634#*# to enter the Service Menu.
2. Go to Device Test -> Service Menu - Manual Test -> Touch Draw Test - Manual.
3. Now touch/tap/knock/slide on the test area (all of it) until its almost full and watch for missing registration (you will touch the screen and there will be no red mark). I repeated the test several times and almost every time I had misses.
You can add the device model (H815/H815x/H812/H811/H810/LS991/VS986/US991) and more information in the comments .
I have the international H815 and this issue killing my Knock Code experience (Had the G3 without any issue).
Thanks :good:
Edit:
I found a video that demonstrate the issue (it's not my making, but I do have the same issue) .
The app in the video is Multitouch Test and can be download here -
https://play.google.com/store/apps/details?id=multitouchpro.tests
Another video demonstrating the issue (G4 on the left and G3 on the right) -
Another test by coolmaster121
Edit #2:
I sent emails to some Tech news websites, here is the first reports (thank you Android Authority and GsmArena!) -
http://www.androidauthority.com/lg-g4-touchscreen-issues-616662/
http://www.gsmarena.com/lg_g4_reportedly_facing_touchscreen_issues-news-12651.php
http://www.phonearena.com/news/Issues-with-the-LG-G4-touchscreen-prevent-quick-taps-and-touches-from-registering-on-the-screen_id70436
Update [6/18]:
According to Android Police LG US knows about the problem and they're looking into it.
http://www.androidpolice.com/2015/06/16/having-touchscreen-problems-with-your-lg-g4-lg-knows-and-theyre-looking-into-it/
Keep posting your experience and updates until they will issue a fix. :good:
That service menu option doesn't work for me On the H810 AT&T variant.
I am still getting missed taps. Debating swapping phones when I get back from work travel. It's very random when it will occur.
liamR said:
Hi Guys,
I noticed that there are more than one threads about this problem so I want to try collecting some information about it and see how many users affected by it. The purpose of this thread and poll is to take the outcome and contact LG and some Tech news websites, making LG respond to this issue ASAP.
If you not sure about having this issue, you can check it as follows (it worked for me) -
1. Open the Dialer and enter 277634#*# to enter the Service Menu.
2. Go to Device Test -> Service Menu - Manual Test -> Touch Draw Test - Manual.
3. Now touch/knock/slide on the test area (all of it) until its almost full and watch for missing registration (you will touch the screen and there will be no red mark). I repeated the test several times and almost every time I had misses.
You can add the device model (H815/H815x/H812/H811/H810/LS991/VS986/US991) and more information in the comments .
Thanks :good:
Click to expand...
Click to collapse
Device Test is missing from my Service menu on H811
Maybe you can try 3845#*Model# (ex: 3845#*811#).
I have the VS986 version and I have a Mime tempered glass protector.
Noticing miss taps and the scrolling isn't fluid very choppy.
I've noticed a few missed taps, and I don't have anything on the screen.
it is happening on all lg g4s currently. im sure there will be a bug fix soon. maybe when we move up to 5.1.1
jerflash said:
it is happening on all lg g4s currently. im sure there will be a bug fix soon. maybe when we move up to 5.1.1
Click to expand...
Click to collapse
I don't have any issues on my TMO variant though.
jerflash said:
it is happening on all lg g4s currently. im sure there will be a bug fix soon. maybe when we move up to 5.1.1
Click to expand...
Click to collapse
I really hope so. Maybe if they will see it's a major issue they will come out with a fix asap. For now they're (LG) saying they don't know about it and there aren't complaints from users.
LG will claim they don't know about it until we raise a storm on social media, support cases, etc. So we need to organize an effort to make things happen.
Mine's not severe, on the edges, more than anything. Most noticeable when typing "p". I know it's there so I watch for it. Other pretty solid device for me (other than no Gmail notifications, but I'm not posting about that).
Mine has the problem. About to return it.
I just opened up a case with LG.
You should contact them via their live chat and reference the following case number. The more people report this, the faster we'll hear a response back. I really don't want to return this phone.
CASE# CNM150609024049
http://www.lg.com/us/support
Really annoying..thought it was my screen protector at first
Sent from my VS986 using Tapatalk
I came from the S6 and I have noticed it as well. I really hope its something that LG addresses.. I want to keep this phone, but its pretty annoying when it happens..
I just sent mine back in today for this issue. No screen protector on mine. I have to decide if I want to go buy a replacement G4, or...something else. *dun-dun-duuuuuuunnnnnn*
I have had two G4s so far, both brand new from Tmobile. Both have this issue. I purchased one when it was released and the other one 6/8.
Is it possible that the people who are saying that this is not an issue are not seeing or noticing it, but it is still there?
Because if there is an issue with the display, and not all of the units are having it, then this is a Hardware defect, and cannot fully be fixed with software.
I just came from the s5, before that s4, and i thought i was just not used to an ips touchscreen but then i found this thread so i will try op
coolmaster121 said:
I have had two G4s so far, both brand new from Tmobile. Both have this issue. I purchased one when it was released and the other one 6/8.
Is it possible that the people who are saying that this is not an issue are not seeing or noticing it, but it is still there?
Because if there is an issue with the display, and not all of the units are having it, then this is a Hardware defect, and cannot fully be fixed with software.
Click to expand...
Click to collapse
That's my thoughts exactly. I really like this smartphone, but this issue is a deal breaker for me. I really hope that it's just software fix. I'm not planning to return it for now for replacement as I'm pretty sure that every device is affected (if it's hardware issue, from past experience we need to wait a few weeks or months for fixed batches). I'll give it some time and see what LG doing about it...
I have used a tempered glass on my G4 from minute 1, and i notice a very, very, very slight version of this issue, where taps sometimes dont register. it is very slight however, which makes me wonder maybe LG has set the touchscreen sensitivity a tad bit too low, and it could be fixed with an update. Its definitely not a hardware issue, as so many people are affected, and these screens get tested before production with like 5000 taps per minute by testing machines (seen from youtube videos).
Related
So I like most everything about my nexus but the way it takes pictures. Its not so much a real issue because it doesn't prevent the camera from working.. but it seems the chip/sensor they used for the camera gives a red spot in all pictures in the center of the image, most noticeably in pictures with a white or light background/image. I'll attach a picture so everyone else can confirm what I mean... I was hoping we could get HTC to replace the phones that have this issue via the warranty as this seems to be an issue with many nexus ones (based on a couple of reviews and the pictures they provided there). Here's my sample picture. You can also see it on screen when looking at what you're going to take a picture of.
Also I do research in a lab and its a procedure for an experiment I'm doing... just realized what I was posting might seem odd... didn't really read it before posting.
It is a software issue, so they are not going to do a warranty replacement. Droid had the same deal with it, seems to be something with the base 2.0/1 Android framework, I am sure it will be fixed when google releases their bug fix update(don't ask when, no legit idea beyond guessing sometime around the start of February, since that seems to be the typical timeline with phone bug updates, about 30 days after launch the first update is released).
Correction. It's a HARDWARE issue. Dont believe me? leave your cammera on for a couple minutes.. Goes away right? Its cuz droid camera was the same.. or similar? They had a bad batch. Mine has no pink eye(N1) =>
The Droid's issue was partially a software problem...
http://www.engadget.com/2009/11/17/motorola-droid-camera-autofocus-fixed-in-secrecy/
As well, it is a "who really knows?"
http://wmpoweruser.com/?p=10749
It seems many phones, with different camera's and so forth are having this issue... CCD seems to be the manufacturer of all the sensors, though, so perhaps there is a problem with the firmware from CCD causing this?
I highly doubt that every single camera sensor ever made by this company happens to have this sort of issue due to hardware. That would be pretty insane! However, if it was a firmware issue, then it would be present in every handset that uses a CCD manufactured/firmware supported camera, and this seems to be the case.
As well, it has already been stated the HD2 will get an update that fixes it. Hopefully the Nexus One is in the same boat. I didn't notice it on the test unit I used, but I asked the current tester if it was happening, and on all 3 it is present. It isn't noticeable in most pictures, though, especially with the flash on, FXcamera set to the proper white balance, and so forth.
EVERY Nexus One you get will have this issue. IT IS SOFTWARE. My N1 has it, the replacement I got has it too.
I've just taken a load of pictures and no pink from what I can see with both flash on and off.
Took pictures of a white surface and no pink. Must be hardware.
EDIT: http://picasaweb.google.com/lh/phot...authkey=Gv1sRgCNKM3fOF452TyQE&feat=directlink
http://picasaweb.google.com/lh/phot...authkey=Gv1sRgCNKM3fOF452TyQE&feat=directlink
Do you have any camera apps installed? FXcamera with proper white balance settings(sometimes auto is perfect, sometimes you have to do it manually) makes it go away a lot of the time too.
Eh Hem.. Guys are you all forgetting that my N1 DOES NOT HAVE PINK EYE
From what I understand this is a hardware issue. This was also present in an earlier HTC phone (I think the HD2) running a different OS altogether.
yes this was a widespread issue on the HD2... and it was completley fixed by a SOFTWARE UPDATE! >.<
A cursory search of the words "hd2 pink camera issue" on Google seems to imply that this is actually a hardware issue.
Edit: The source of the confusion http://www.redmondpie.com/fix-pink-camera-problem-on-htc-hd2-9140202/:
HTC first confirmed it as an hardware issue but then later they found out that it was infact a software issue, rather than a hardware one.
Click to expand...
Click to collapse
http://www.gsmarena.com/a_hardware_fault_causes_htc_hd2_*pink*_camera_issues_confirmed-news-1276.php
I believe the SOFTWARE update is just overcorrecting the blue/green settings on the center of the camera (Guess...) to cancel out the HARDWARE problem with YOUR camera. But again.. It is a Hardware issue for sure. Sorry guys xD I win!
I wouldnt trust htc if you ask them though.. I dont think they are certain what planet they are on half the time.. I asked about how they know that I unlocked my bootloader and his answer was basically.. voodoo. Soooo yaaahhhh... Notice that the cameras are the same for droid HD2 and Nexus one? and those are the only 3 with the issue? Not the G1 with ported software? => hardware folks
flamerider88 said:
I wouldnt trust htc if you ask them though.. I dont think they are certain what planet they are on half the time.. I asked about how they know that I unlocked my bootloader and his answer was basically.. voodoo.
Click to expand...
Click to collapse
You asked someone in support; customer support for any company is always uninformed. These aren't the people making press releases or even official forum posts.
flamerider88 said:
I believe the SOFTWARE update is just overcorrecting the blue/green settings on the center of the camera...
Click to expand...
Click to collapse
I agree, just because the manufacturer releases a software fix doesn't mean its a software problem to begin with.
The first day I had the phone, I really noticed the pink spot. Yesterday I took 30 pictures, I didn't notice it at all. Today If I look hard enough I think I see a little tiny pink, viewing the image of a white piece of paper in the same place (office) I first tested the camera.
Yeah I noticed this too. It only really shows up if I take pictures of white paper or a white wall. Every other normal pic I take turns out fine but I do hope they can fix it with a software update... wouldn't be too hard.
dinan said:
Yeah I noticed this too. It only really shows up if I take pictures of white paper or a white wall. Every other normal pic I take turns out fine but I do hope they can fix it with a software update... wouldn't be too hard.
Click to expand...
Click to collapse
My n1 has it too. Ive tried it now in room with room light and it gives this violett spot when i tak a picture with automatic colorbalance, if i put room light as colorbalance there is no spot...
google already knows about that issue and a fix will be released!
"I have great news! The issue has been fixed and should be included in the next update to Android. I say "should" because things can change at the last minute. Keep an eye on your notification bar for a system update."
source: http://www.google.com/support/forum/p/android/thread?tid=7a22ebb69da2b253&hl=en#all
navahoo said:
google already knows about that issue and a fix will be released!
"I have great news! The issue has been fixed and should be included in the next update to Android. I say "should" because things can change at the last minute. Keep an eye on your notification bar for a system update."
source: http://www.google.com/support/forum/p/android/thread?tid=7a22ebb69da2b253&hl=en#all
Click to expand...
Click to collapse
I followed the link, but didn't see the response you quoted...?
flarbear said:
I followed the link, but didn't see the response you quoted...?
Click to expand...
Click to collapse
That's because it was removed by Google. I read it this afternoon. Is not there any longer. The Google employee was "Tommy" and you can't find his posts any more.
You can read other people's response to his post but his don't show up any longer.
well, that post is very hopeful. i suppose all we can do is hope for the best. i dont know if google deleting the post is good or bad though
Hey guys, I was wondering if anyone may know if the new 4.4 Kit Kat will fix all of the Nexus 7 2013 touch screen problems.
Maybe Asus and Google knows it fixes the issue. That's why they didn't rush to help us in the last few months.
Cross your fingers people and hope this fixes all of our issues. That would be sweet.
Oct 28 4.4 I'm thinking.
I hope that... it's been a headache, and that's the only flaw mine has, the fix here fixes it just temporally.
Can't say whether it will or won't but I can say I really doubt they have the fix already in hand and are holding it back waiting for kit kat.
They've never been shy about putting out releases to fix things and a touchscreen fix is very contained and isolated, not something that touches many areas requiring long code reviews.
Can I just ask what kinde of problems you are reffering to? Multitouch problem has been fixed with the latest update. At least mine was. With a multitouch program I placed all 10 fingers on screen and was moving it arround, and it registrated all fingers and arrows were moving very very smoothly. 60fps+. Also, there is no problem with GPS anymore. The only problem which is actually not a problem, is smal buzz from speakers when watching of listening to something at very low volume, but that is reported for all nexus 7 devices because that is how the speakers are made.
You are saying like nexus 7 2013 is forgotten and this 4.4 is our last hope for the device otherwise its useless to use. Which is far from truth. I have absolutely no problems with it.
I don't know, maybe I use the device too much? But I can definitely say ghost touchs and some multi-touch issues are there and persistent. In fact right now as I was writting this the keyboard went crazy, it's really annoying and I don't even want to start with the horrible experience I'm getting with PS Touch(which I use a lot) thanks to this problem. Sometimes I have to reboot the device when it goes crazy zooming while navigating the internet.
For you guys that your tablet is "perfect", fascinating, good for you, but that doesn't mean the problem doesn't exists anymore, you just got lucky.
I personally have no more touchscreen issues since JSS15Q, but if there is another touchscreen fix in KitKat that would be good to the few unlucky ones still having issue with theirs..
neo5468 said:
Can I just ask what kinde of problems you are reffering to? Multitouch problem has been fixed with the latest update. At least mine was. With a multitouch program I placed all 10 fingers on screen and was moving it arround, and it registrated all fingers and arrows were moving very very smoothly. 60fps+. Also, there is no problem with GPS anymore. The only problem which is actually not a problem, is smal buzz from speakers when watching of listening to something at very low volume, but that is reported for all nexus 7 devices because that is how the speakers are made.
You are saying like nexus 7 2013 is forgotten and this 4.4 is our last hope for the device otherwise its useless to use. Which is far from truth. I have absolutely no problems with it.
Click to expand...
Click to collapse
The few that had touchscreen problems initially were fixed. 75% of working units were broken in the process. Its a big issue. We have a fix but nothing from Google. There are several screen variances which make it impossible for a single 1 fix all solution.
Google will have to detect each variance and patch accordingly. Probably why it hasn't been released yet because it probably will take a larger testing period then previously mentioned. Even using the XDA fix, some versions can cause several FCs and bugs. Similar to the specific pattern freakout.
With 4.4 on the horizon, it would be best to include it in that. Google probably isn't going to create an OTA and then another one in a few weeks.
Just cross your fingers and hope for an official fix.
GPS was fixed though. I'm not sure about the kernel reboots though. I haven't used the stock kernel nor had reboots since I flashed CM Kanged.
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
player911 said:
The few that had touchscreen problems initially were fixed. 75% of working units were broken in the process. Its a big issue. We have a fix but nothing from Google. There are several screen variances which make it impossible for a single 1 fix all solution.
Click to expand...
Click to collapse
Any source for that 75% number? Without a proper source it is hard to not consider that as a case of the loud minority.
If it were that serve of a problem we would hear the tech press clamoring about it by now. But nothing was said about N7 touchscreen by the tech press since JSS15Q.
I can't tell you what the real percentages are, but the touchscreen issue is definitely a much bigger problem than your standard problems.
Standard run-of-the-mill issues get a thread with maybe 20 posts. Touchscreen is producing 1000 post threads. So relative to normal problems it is a big problem, but whether that is a 5% vs 1% problem or a 75% vs 1% problem I could not tell you.
There are at least 3 huge threads on Google support forums about this problem:
Multi-touch - reports of improvement, no improvement, and some worse
Multi-touch (continued) - more reports of fixed / not fixed for JSS15R
Multi-touch (continued 2) - more reports of touchscreen issues
BTW I created the xda fix for touchscreen so I'm very familiar with the fixes Google put out and whether they have fixed the issue. JSS15R fixed it for some screens but made it much worse for others.
That's the main reason I haven't sent my Nexus for repair, is not hardware related, or at least that's what I think, please someone correct me if I'm wrong.
NekroWolfen said:
That's the main reason I haven't sent my Nexus for repair, is not hardware related, or at least that's what I think, please someone correct me if I'm wrong.
Click to expand...
Click to collapse
Well, actually it is hardware related, but you can't tell if your hardware is one type or another without using Sfhub's process.
Well, thanks for confirming
I personally don't think that all of the touchscreen issues will be fixed with Kit Kat. I feel that Google will he focusing more on a fully operational OS, and that we'll need a dedicated fix to solve our problems.
But I surely hope that I'm wrong.
______________________________
HTC Evo 4G LTE
any word of usb audio coming via kitkat. ive been waiting for this feature to come to the nexus 7 forever because its keepingme outof my car
Lockeskidney said:
any word of usb audio coming via kitkat. ive been waiting for this feature to come to the nexus 7 forever because its keepingme outof my car
Click to expand...
Click to collapse
At this point, questions to me are almost meaningless to ask. We night as well wait for tomorrow. It took long enough to arrive.
It just sucks that I don't have my tablet. I went back to Radio Shack and ordered the 32gb through them, since none of their stores had that version on their shelves, and 16gb was not working out for me. At least I'll get to download it as soon as I get my new device!
______________________________
HTC Evo 4G LTE
GPS isn't solved to me.
diogobuique said:
GPS isn't solved to me.
Click to expand...
Click to collapse
That's a hardware issue, I suggest you to send it back to Google.
Kitkat gave me phantom touch issues, have none before kitkat. :-\
Sent from my SM-N900P via TapaTalk PRO
Elite Tester
This process doesn’t wipe the tablet, so your settings, apps and everything else should stay in tact whenever you get back to the system. Remember that you will have lost root at this point, but it’s easy enough to get that back.. Cool resource!
But before kitkat my GPS worked very well
I just wanted to get a poll going regarding "ghost touches" on CM11s 33r release. When I first updated to 33r, the touch screen was great and it seemed like the firmware update fixed the issue. However, after using my device, the touch panel once again became stubborn and the "ghost touches" appeared once again.
This issue reminds me of the 2013 Nexus 7 which to this day still hasn't been resolved. It is weird how the phone will work fine and then all of a sudden become unresponsive. I notice this especially when typing, sometimes the keyboard will show a swipe gesture even though I am physically typing.
nope, never had this problem.
I had this problem 1-2 times in a month of usage. Not a great issue but it definitely existed. With 33r i experienced no more ghost touches, just some occasional touchscreen freeze (unlocking phone was impossible until the system reboot).
Issues that are making me angry are others: touchscreen responsivity and precision, for example. Typing with my 1+1 is a total pain.
working smooth & fast no problems...
had ghost swipes ever since I got CM11S and had it for every update. Didn't really get better each time.
was on stock kernal now with ak, just a BIT better but still experience it every 6-7 words.
Hope they completely fix this soon.
Never had ghost touches on stock rom
Sent from my A0001 using XDA Free mobile app
I had ghosting everywhere
I am so far surprised on the results. I have two friends with the opo and both of them also have the touch screen issue. Is there any info we can compare to see if there is a different touchpanel used for those who are experiencing the problem vs those who are not?
For sure. Mine still have. For me the biggest problem is the poor latency performance, the worst that i experience. Coming from a HTC one, M7. Running nightlies actually.
Have ghost touches since update to 33R, never before. Is this sw or hw related?
Especially when typing moderately fast, the screen does not seem to be able to distinguish between two touches. It kind of "swallows" the symbols I have pressed on the keyboard resulting in a disastrous typing experience. Before I had a Nexus 5 and it that respect it was definitely more precise (and sensitive) to touches. Typing without any hiccups. Just the way it should be.
Also sometimes my opo, while surfing through websites; when I try to touch a small hyperlink, it doesn't seem to recognize the interaction. I have to touch the link several times to get the screen to recognize it.
This, paired with the typing issues makes using the opo awfully complicated touch-wise. I have to artificially slow down my typing speed to lessen the erratic behaviour of the screen. A no go in my opinion and I am thinking about returning my opo and insist on a refund for the stated reasons.
This is a major problem and OnePlus better get their asses up, admit the faults and solve the problems.
GalaxyFan88 said:
Especially when typing moderately fast, the screen does not seem to be able to distinguish between two touches. It kind of "swallows" the symbols I have pressed on the keyboard resulting in a disastrous typing experience. Before I had a Nexus 5 and it that respect it was definitely more precise (and sensitive) to touches. Typing without any hiccups. Just the way it should be.
Also sometimes my opo, while surfing through websites; when I try to touch a small hyperlink, it doesn't seem to recognize the interaction. I have to touch the link several times to get the screen to recognize it.
This, paired with the typing issues makes using the opo awfully complicated touch-wise. I have to artificially slow down my typing speed to lessen the erratic behaviour of the screen. A no go in my opinion and I am thinking about returning my opo and insist on a refund for the stated reasons.
This is a major problem and OnePlus better get their asses up, admit the faults and solve the problems.
Click to expand...
Click to collapse
Same here. I love this one plus one, but the typing issue is a huge problem for me. If they don't fix it I'll have to jump ship when I can get something new.
tpierce89 said:
Same here. I love this one plus one, but the typing issue is a huge problem for me. If they don't fix it I'll have to jump ship when I can get something new.
Click to expand...
Click to collapse
Agree. It's a love-hate relationship; the specs and furthermore the price-performance ratio are absolutely great but that one issue really keeps me off staying with the opo.
I will wait a bit and see how well the problem-analysis goes. Considering how the alleged touchscreen driver fix didn't fix anything at all (at least for me) makes me seriously doubt that there will be a final fix for this issue, ever.
no typing issues or lag its way faster than note3 on par with nexus 7 if not slightly smoother in total experience. since i got used to sony's xperia keyboard i'm using the kk emoji keyboard from playstore on ONO which is faster.
I used to have them all the time, to the point I couldn't get pass the lock screen.
I even though of doing an RMA, while hesitating. I decided to do a full wipe and install crdroid ( i knew the developer had them to and was trying to fix them ) now it's a thing from the past I never get them anymore.
I'm not saying crdroid is miracle fix, I'm just stating what happened to me.
If your rooted and occasionally flash ROMs it may be worth a try.
Also a friend of mine just received his today. If he has ghost touches will try crdroid again and if it works will report here.
Nope, nemas problems on my phone.
Had it for the first time couple of days ago. After rebooting the device, everything went normal.
bradm23 said:
I just wanted to get a poll going regarding "ghost touches" on CM11s 33r release. When I first updated to 33r, the touch screen was great and it seemed like the firmware update fixed the issue. However, after using my device, the touch panel once again became stubborn and the "ghost touches" appeared once again.
This issue reminds me of the 2013 Nexus 7 which to this day still hasn't been resolved. It is weird how the phone will work fine and then all of a sudden become unresponsive. I notice this especially when typing, sometimes the keyboard will show a swipe gesture even though I am physically typing.
Click to expand...
Click to collapse
After initial flashing I had the ghost touch issues but after a few days they went away...my 2013 Nexus 7 does the same thing and it pisses me off cause I'm rebooting the thing every couple of days to fix it.
Having some touch issues, 33r update, i don't know how toy call them ghost touch it whatever it's very annoying when i try to pull notification bar it pulls back down, and i get more typos thought it was me typing bad =)
---------- Post added at 07:50 AM ---------- Previous post was at 07:48 AM ----------
Well probably my issue is touchscreen latency, anyway that is not a catastrophic, they will fix it, so brace yourselves update is on the way [emoji6]
Previously i have no ghost touch at all.. But suddenly, i got ghost touch after the update.. I dun know why man.
Any1 suffering this issue ?
I wonder if anyone is also experiencing sensitivity issues with the new 38R OTA.
In my case It is evident when scrolling (homescreen, twitter, whatsapp....) and typing. Also the capacitive buttons seem a bit unresponsive from time to time.
What about you guys?
Edit: here you have the prove (bad scrolling and multitouch problem) i think i am going to RMA
Multitouch and sensitivity issues in 38R: http://youtu.be/KSAl1Uh_Src
Edit:
Suddenly the issue has been gone for a week, no problems at all since 15 October... I am so confused
Edit 2:
The sensibility issue is back on 24/10/2014 without changing anything
QuBeX said:
I wonder if anyone is also experiencing sensitivity issues with the new 38R OTA.
In my case It is evident when scrolling (homescreen, twitter, whatsapp....) and typing. Also the capacitive buttons seem a bit unresponsive from time to time.
What about you guys?
Click to expand...
Click to collapse
Yes, I also still have troubles with it. I especially notice it when typing.
gr4nchio said:
Yes, I also still have troubles with it. I especially notice it when typing.
Click to expand...
Click to collapse
Do you think it could be hardware problem? I am not sure, because sometimes it works perfect, but it is the 10% of the whole time
QuBeX said:
Do you think it could be hardware problem? I am not sure, because sometimes it works perfect, but it is the 10% of the whole time
Click to expand...
Click to collapse
I am really not sure... the last couple days I was on 33R CM11S with AK kernel and did not notice the problem at all. But it is not something that happens often in my case. So it is possible that I just did not wait long enough for it to appear.
I will stay on stock cm11s 38R for a few more days and then probably switch back to AK kernel to see if my previous experience is reproducible.
Did you even try to use a different kernel? Did you still have the issue?
gr4nchio said:
I am really not sure... the last couple days I was on 33R CM11S with AK kernel and did not notice the problem at all. But it is not something that happens often in my case. So it is possible that I just did not wait long enough for it to appear.
I will stay on stock cm11s 38R for a few more days and then probably switch back to AK kernel to see if my previous experience is reproducible.
Did you even try to use a different kernel? Did you still have the issue?
Click to expand...
Click to collapse
Just flashed AK, It seems that the unresponsiveness is still there
I am really dissapointed, i though this OTA would solve sensitivity problem...
QuBeX said:
Just flashed AK, It seems that the unresponsiveness is still there
I am really dissapointed, i though this OTA would solve sensitivity problem...
Click to expand...
Click to collapse
Sorry to hear it did not help.
I have also just noticed this post http://forum.xda-developers.com/showpost.php?p=55195972&postcount=62 which suggests macgyvering an improved grounding for the phone. I have to admit that I don't understand exactly what to do. But it might become clearer if I get frustrated enough to actually open up the phone
Please let me know if you try it and it works.
Touch screen is still going to be an issue. You can check the original bug which was reported here (still says in progress) https://jira.cyanogenmod.org/browse/BACON-55
gr4nchio said:
Sorry to hear it did not help.
I have also just noticed this post http://forum.xda-developers.com/showpost.php?p=55195972&postcount=62 which suggests macgyvering an improved grounding for the phone. I have to admit that I don't understand exactly what to do. But it might become clearer if I get frustrated enough to actually open up the phone
Please let me know if you try it and it works.
Click to expand...
Click to collapse
It could work but i don't want to touch inside the phone very much, I don't want to void my warranty. I think I will RMA with this video I just made. Multitouch and sensitivity issues in 38R: http://youtu.be/KSAl1Uh_Src
QuBeX said:
It could work but i don't want to touch inside the phone very much, I don't want to void my warranty. I think I will RMA with this video I just made. Multitouch and sensitivity issues in 38R: http://youtu.be/KSAl1Uh_Src
Click to expand...
Click to collapse
You should just know that OPO's customer service while polite, will give you the run around a while. Took me about a month before they finally granted the RMA.
jlevy73 said:
You should just know that OPO's customer service while polite, will give you the run around a while. Took me about a month before they finally granted the RMA.
Click to expand...
Click to collapse
Will they RMA for a refund or just a new phone? I'm not convinced this will ever be fixed in software, and I'd rather go back to a mainstream manufacturer at this point.
dipdewdog said:
Will they RMA for a refund or just a new phone? I'm not convinced this will ever be fixed in software, and I'd rather go back to a mainstream manufacturer at this point.
Click to expand...
Click to collapse
Not sure since I just requested a new phone.
dipdewdog said:
Will they RMA for a refund or just a new phone? I'm not convinced this will ever be fixed in software, and I'd rather go back to a mainstream manufacturer at this point.
Click to expand...
Click to collapse
They will, at least, replace your phone. I did and am waiting for my new one to arrive. If multitouch issues remain (and most likely will) i'll ask for a refund. I don't really care if the phone is "cheap for specs", this flaw is unacceptable.
My S3 is much worse hardware wise and feels SO much better while typing or anything else touch related. I did have to open a ticket and later show up a few videos of multitouch malfunctioning to oneplus. They decided it was a malfunctioning unit and i was eligible for a replacement. They never mentioned bacon 55 or a "known issue" common to every phone that would be solved at some point later on.
It's taking forever too. It's been over a month and it's mainly their fault because they take so long to reply to every single email. They did ask my VAT number before hand so they could send an invoice with it to my customs that would facilitate the returning process. Despite that, my phone got stuck on my country's customs precisely because they sent them an invoice without it and was up to me to ask it to oneplus. I waited about a week for what seems an poorly excel made document (compared to my country's invoices this is a joke of a document ). I sent it to the courier who picked up and they forwarded it to customs. Stuff went smooth from that point on. Oh yea, i'm from Portugal and even though my phone was sent to me from the UK the first time, to return a phone, you're going to send it to Hong Kong. All free of charge. I did have to print loads of pre made documents (about 10 pages?), because apparently sending anything with a battery is a big deal safety wise.
Even though they are, like someone said, polite, they do take a good while to reply to anything and aren't very keen to answer to anything that falls a bit out of their "process". For example, I've asked them several times if they would send me a new phone before or after a return mine. They never really cared enough to answer. Their English also seems translated by google sometimes. Several different people may take care of the same case. I've had about 5 or 6 different names reply to me and they all just use their first name like "Wilona". It made me stop to think i was sending my already paid phone to some place across the world because this randomly named guy told me so by email - in any other different scenario this would scream of a scam. But I've placed my RMA through an official ticket on their website, they actually made a new order request from their store on their website, they use very well known couriers with tracking numbers and it's the only way i'm ever getting a chance of having a properly working phone.
I did warn them before sending my "faulty" unit back they can expect me asking for a full refund if this new one isn't working any better.
I have been on liquidsmooth rom since I got the phone, no problems with touchscreen whatsoever, Installed new 38 CMS today and started to experience that problem. Also, cms lags compare to AOSP, this is pretty weird
QuBeX said:
Do you think it could be hardware problem? I am not sure, because sometimes it works perfect, but it is the 10% of the whole time
Click to expand...
Click to collapse
Flashing ColorOS for me gave a much better touchscreen experience, things worked flawlessly in all apps for me(Amazon is my biggest issue, any scrolling over a description/review would select it and move you to that section to read it, does not happen at all in ColorOS), so im thinking its software
This issue is so exaggerated...
Sent from my A0001 using Tapatalk
What is the touchscreen issue that people are referring to? Mine seems perfect? The only issue is the slight yellow at the bottom but you only notice it if you actually go looking for it.
jojohnson250 said:
This issue is so exaggerated...
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Not really. It's bothersome.
Sent from my OnePlus One using Tapatalk
Mines slightly yellow at the bottom, appears to be getting a bit better though, unless thats just my eyes playing tricks on me. I haven't noticed touchscreen issues except i can't seem to press the spacebar properly
My touchscreen seems to be very picky as to where I touch. Sometimes it takes a few attempts. Since 38 I have had random reboots. I m stock rooted without anything else flashed.
jojohnson250 said:
This issue is so exaggerated...
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
If you can say that you're a lucky one. It can render your phone completely unusable. Imagine your phone randomly assuming touches when you're not even touching it, non stop (stuff opening, key input, etc). You can't do anything else while it happens and the only way to stop is by rebooting. 5 to 10 times a day, everyday. Also, just about anything multitouch like simply zooming on a webpage has a 50% chance of working or send your phone spazing on a zooming in/out frenzy. So I'd say it isn't exaggerating, you just aren't experiencing the worse of it.
Hey, everyone!
I, for one, am sitting on the fence with the decision on whether or not to buy the G4. Since there are so many threads talking about the various issues with the G4, I thought that I would ask those of you who don't have any issues. Let's balance the arguments so that more of us can decide on whether we want to buy the phone or not.
So... Who is perfectly happy with their phone and would you recommend it?
Yes i am pretty happy with this phone.. No touch issues for me 10 fingers are registering nicely.but sometimes 2 or 3 times out of 100 knockcodes says wrong but taps are registering i think its my fault that i enter knockcode incorretly.
Right now i m using lg keyboard and no lag at all..
Battery is seems ok to me i m using games skype fb viber intertnet browsing all day and i got 4 hours of screenon time with brightness level 75%.
Sent from my LG-H815 using Tapatalk
By far the best phone I've ever purchased. Very happy with all aspects of the phone. I do no notice any missed touches or incorrect knock codes as long as I'm going at a reasonable speed. Everything works wonderfully. The camera is amazing and I am incredibly impressed with the OS. 100% satisfied here!
Me too. Best phone ever. Camera is amazing too
Sent from my LG-H818 using Tapatalk
No issues for me even snapiest than S6 imo. Perfect phone
Battery routinely gives me 4+ hrs sot. Great camera. Great colorful screen, probably my favorite feature.
Sent from my iPhone using Tapatalk
I unlocked bootloader and rooted installed adaway and remove some bloatware
DeadSOL said:
Hey, everyone!
I, for one, am sitting on the fence with the decision on whether or not to buy the G4. Since there are so many threads talking about the various issues with the G4, I thought that I would ask those of you who don't have any issues. Let's balance the arguments so that more of us can decide on whether we want to buy the phone or not.
So... Who is perfectly happy with their phone and would you recommend it?
Click to expand...
Click to collapse
Absolutely zero issues. Perfect screen, touch is responsive, no heating up, no lag, camera takes gorgeous pictures.
I get occasional lag, but for all I know is it's an app (I'm a techie so I'd like to think all of my apps are legitimate but who knows).
No hardware issues, etc.
I voted "Yes" because I have some issues but those are so minor that I don't really care about them too much... It's a really great phone and I highly recommend it...
Great phone
My first post but I wanted to chime in on this thread. I have read this forum a lot since I am interested in root access. I feel like there is a vocal minority that hates the phone, primarily because of lack of root, and wanted to offer perspective from someone who's mostly a regular user.
I mostly love the phone. I previously had a Galaxy S4, and have had this for 3 weeks. There are many little things that make it overall a great piece of hardware.
- No buttons on the side. I can't tell you how much of a design improvement this. Never accidentally press anything, hold it how you want, put it in any clip-type mount, no issues. It takes about a day to get used to using the back controls and then it's joy.
- Phone feels great in your hand. It's the perfect size, shape and weight, and you can switch the on-screen navigation buttons so "back" is where I was used to it on the S4 (the right side). I never really felt comfortable holding the S4. Would often flip it out of my hand while trying to one-handed operate it.
- Beautiful big screen. The slight curve feels perfect in your pocket.
- The default launcher is actually very nice. Some nice little things like you can shove 7 across on the task bar and it will shrink the icons to fit them; good folders implementation; apps/widgets tabs. It's unintrusive and gets most stuff right.
- The IR blaster actually works.
- Mine is Verizon and annoyingly they disabled some features, but the only thing I really cared about I got back with a shortcuts (native phone number blacklist). And access Lock, vital.
- Shortcut to camera with volume-down button, nice. (And of course the camera is stunning)
- Battery life has been fantastic for me. I've gone two days on a single charge with moderate use. I don't keep the screen incredibly bright, though, this is definitely the biggest power sucker.
- No overheating issues. This was infuriating on the S4, I couldn't run Waze on a summer day without it literally shutting itself down half the time.
- And of course the whole reason I got this instead of an S6 in the first place... removable battery and my 128 gig of storage
I haven't had any touchscreen issues. I did install the OTA update which was pushed to my phone the same day I got it. (I hope I don't come to regret this w.r.t. root...)
So while I wish I could root it, the lack of root access isn't actually making my life miserable in any way. The only reason I rooted the S4 it was because of the lack of SD card write access under Kit Kat, and because Verizon pushed an update that actually broke the S4 causing random reboots which was fixable by removing Knox.
The SD card is not an issue with Lollipop. That said, once I had root access on the S4, of course I installed the Xposed Framework and played with stuff, like adding flashlight to my reboot menu (hey, this is already on the pulldown menu built into my G4!). But there is really nothing I couldn't live without.
So I'd love to be able to root this thing, but here's exactly what I am missing without root compared to the S4:
1. Full ad blocking (I can block over wifi with a proxy, so it's just an issue for cellular data)
2. Greenify that has native access to stop apps.
I have since just started using Greenify as my screen-off button and this is satisfactory (though I still see some apps like Skype that like to just resurrect themselves randomly, not much I can do here). The ad thing is not really that big a deal for me. I don't spend a ton of time reading ad-heavy web sites over cellular data, while I've certainly noticed ads a little more than I used to, it's not making me crazy. There's no dealbreaking functional issue such as I had with the S4 that makes me feel like I will cry if I never get root.
So there you have it, very happy LG G4 user.
I remember reading here on XDA a way to have adblock on cellular. I think you need to create a new APN and add a proxy to that APN I tried this on my s6 and it worked.
donnybright said:
I remember reading here on XDA a way to have adblock on cellular. I think you need to create a new APN and add a proxy to that APN I tried this on my s6 and it worked.
Click to expand...
Click to collapse
I did find a description of a method to do this while researching the issue, but I don't think it's possible on this phone. The methods described involved options that were not available. (No proxy config, can't create new cell data profile). I looked for shortcuts that might expose hidden options but couldn't find anything relevant.
Anyone elses g4 mistake a swipe up gesture for a tap when scrolling? Ill be scrolling xda or any other app and i swipe to go farther down and the phone will mistake it for a tap and click on reply or photo or something, pretty annoying but just wondering if anyone elses g4 does this
Sent from my LG-H811 using XDA Free mobile app
I have the H815 verison and besides double tap to wake sometimes needing 3-4 taps to wake up, the phone is flawless (as it should be for what I paid for it lol).
I voted no problem, but I have a small issue with double tap to wake.
It seems that occasionally the phone is locked and at the knock screen even when several Smart Unlock conditions are met (location, connected to bluetooth, etc.). If I double tap, it doesn't wake because it's still locked and expecting a knock code. This double tap wakes the phone, but doesn't always turn on the screen. The second double tap usually unlocks the phone, but occasionally it only wakes to the knock code screen. If I pause for a moment, it'll usually Smart Unlock and all is well.
I seem to have less of a problem with this if High Accuracy Location Mode is on. In GPS only mode this was happening all the time. Hopefully there will be an update to prioritize Bluetooth for Smart Unlock.
DeadSOL said:
Hey, everyone!
I, for one, am sitting on the fence with the decision on whether or not to buy the G4. Since there are so many threads talking about the various issues with the G4, I thought that I would ask those of you who don't have any issues. Let's balance the arguments so that more of us can decide on whether we want to buy the phone or not.
So... Who is perfectly happy with their phone and would you recommend it?
Click to expand...
Click to collapse
Using it for a couple days now. Its a great phone. Am patiently waiting for Root then it'd be perfect
Wow. Thanks for the replies, people.
The poll results seem neck-and-neck right now but it's great to know that there are several people with no issues. Software issues can always be fixed so that's an upside.
Interesting how there are people that say they have no issues other than swipes not registering correctly or double tap doesn't work all the time or there is something often lagging....
Those are issues...
Bootup said:
Interesting how there are people that say they have no issues other than swipes not registering correctly or double tap doesn't work all the time or there is something often lagging....
Those are issues...
Click to expand...
Click to collapse
It feels like a small software issue.
If you check out the horror stories in this forum, you'll see how people are really giving this phone bad press. Compared to that, a couple of taps not registering for Knock On doesn't seem so bad.