Can't unlock device - Nexus 4 Q&A, Help & Troubleshooting

Greeting team!
I need some help to unlock and access my pic/files on my nexus 4. I have a nexus 4 that runs on stock ROM, boot loader untouched, and Developer option turned on. Unfortunately, I dropped the phone on concrete and broke my screen. The device is functioning fine, charge, screens turn on off but doesn't register touch so I can't unlocked the devices. I have pattern lock and all I really need is to pull pics and files from the devices. Is there any way I can unlock the device other than physically from the screen? I checked with a local shop to replace the screen but realistically it would cost more to replace ($160) than to get a refurbished.
Any advice is greatly appreciated and thank you!!!!

qdochemistry said:
Greeting team!
I need some help to unlock and access my pic/files on my nexus 4. I have a nexus 4 that runs on stock ROM, boot loader untouched, and Developer option turned on. Unfortunately, I dropped the phone on concrete and broke my screen. The device is functioning fine, charge, screens turn on off but doesn't register touch so I can't unlocked the devices. I have pattern lock and all I really need is to pull pics and files from the devices. Is there any way I can unlock the device other than physically from the screen? I checked with a local shop to replace the screen but realistically it would cost more to replace ($160) than to get a refurbished.
Any advice is greatly appreciated and thank you!!!!
Click to expand...
Click to collapse
Is USB debugging on? If it's on i think you might be able to get the files with adb.

Im not sure but how do I test that?

qdochemistry said:
Im not sure but how do I test that?
Click to expand...
Click to collapse
Do you have adb installed?

I don't have that installed .. Was that the only hope to get unlocked through PC?

Adb is the software on PC that is used to interact with the android device. You can still install adb on your computer using one of the many guides on xda.

Care to elaborate or can you kindly point me to a thread with step-by-step applicable to my case

http://lifehacker.com/the-easiest-way-to-install-androids-adb-and-fastboot-to-1586992378
Here you go. It's not an xda thread, but I think it is good enough for you to understand and install adb. After you install this, you can send the commands through terminal to your phone. You might be able to pull the files off your device to the computer, but we'll cross that bridge when we get to it. Sorry for lack of elaboration on my previous post.

lolcakes203 said:
http://lifehacker.com/the-easiest-way-to-install-androids-adb-and-fastboot-to-1586992378
Here you go. It's not an xda thread, but I think it is good enough for you to understand and install adb. After you install this, you can send the commands through terminal to your phone. You might be able to pull the files off your device to the computer, but we'll cross that bridge when we get to it. Sorry for lack of elaboration on my previous post.
Click to expand...
Click to collapse
Yes - I remember now. I installed this when I was putting Android on Touchpad. But my command on Linux is incredibly limited and I managed to do so with step-by-step instructions from post. THanks for the link but I don't quite understand how to do it without detailed commands.

qdochemistry said:
Yes - I remember now. I installed this when I was putting Android on Touchpad. But my command on Linux is incredibly limited and I managed to do so with step-by-step instructions from post. THanks for the link but I don't quite understand how to do it without detailed commands.
Click to expand...
Click to collapse
Try connecting your device with an USB cable. Then use the shortcut you created when following the above guide to open the command prompt in the correct location. Then type in the command prompt: "adb devices" and press enter. If you see some numbers listed after that you can use adb to get files from your phone. If you don't I'm not aware of any way of getting access to your files.

Will test it out and thank you very much!!

Related

[Q] Device Offline: Brand New Nexus 4, 4.2.2

So, got a replacement Nexus 4 today, and it's been updated to 4.2.2 and for some reason, it comes up as offline on ADB no matter what I do.
However, the funny thing is, my other Nexus 4, the one I was getting the replacement for, connects to ADB wonderfully. Shows up as a device, no problem. It's on 4.2.1.
Question 1: How can I manage to get the gosh darn thing to be recognized as online. I've tried two different cables, both of which connect with the 4.2.1 nexus but not the 4.2.2.
Question 2: Can I install a custom recovery without ADB?
EDIT: Consider this solved... it seems I had a bit much to drink... little did I know I don't need ADB... just fastboot.
Oh well All is well.
x3phyr said:
So, got a replacement Nexus 4 today, and it's been updated to 4.2.2 and for some reason, it comes up as offline on ADB no matter what I do.
However, the funny thing is, my other Nexus 4, the one I was getting the replacement for, connects to ADB wonderfully. Shows up as a device, no problem. It's on 4.2.1.
Question 1: How can I manage to get the gosh darn thing to be recognized as online. I've tried two different cables, both of which connect with the 4.2.1 nexus but not the 4.2.2.
Question 2: Can I install a custom recovery without ADB?
Click to expand...
Click to collapse
Is the device recognized by Windows? Checking under Computer>Properties>Device Manager does the phone show up correctly?
Use the search in the future please. Just update ADB. With 4.2.2 the phone will pop up to ask you if you want to authorize your computer to access the phone, this "feature" requires the updated ADB, no change to fastboot, so you'll be fine getting the recovery on there, but ffr with ADB.
Unlock and Root 4.2.2
h.nocturna said:
Is the device recognized by Windows? Checking under Computer>Properties>Device Manager does the phone show up correctly?
Click to expand...
Click to collapse
If you're trying to unlock and root your nexus, you can follow the steps on this forum http://forum.xda-developers.com/show....php?t=2147413 There's another way to unlock and root your device (via adb) since Wugfresh's NRT doesn't support 4.2.2. Just make sure you use the correct .img file for your specific device.
You can also update any old SDK files by opening the SDK Manager on your pc.
USSENTERNCC1701E said:
Use the search in the future please. Just update ADB. With 4.2.2 the phone will pop up to ask you if you want to authorize your computer to access the phone, this "feature" requires the updated ADB, no change to fastboot, so you'll be fine getting the recovery on there, but ffr with ADB.
Click to expand...
Click to collapse
I did use the search feature and I will have you know that the FIRST THING I DID was download and update the absolute most recent ADB so thank you, but the degrading "learn to search" comment was not applicable.
Anyhow, this whole conversation is fairly irrelevant since I got what I needed to do, done.
Thanks for the help everyone.
Mind telling me what you did, im stuck in the same situation
gsusx said:
Mind telling me what you did, im stuck in the same situation
Click to expand...
Click to collapse
same situation. whatd you end up doing?
gsusx said:
Mind telling me what you did, im stuck in the same situation
Click to expand...
Click to collapse
whocanhebe said:
same situation. whatd you end up doing?
Click to expand...
Click to collapse
Download this and replace your old adb & fastboot
http://forum.xda-developers.com/showpost.php?p=37935821&postcount=26
Have you tried entering:
adb kill server
adb start-server
Read this:
http://stackoverflow.com/questions/8162581/why-does-adb-return-offline-after-the-device-string
It worked for me. I did it last night when I had the same issue.
hiya
might be havving a blonde day but even using this my device still shows in cmd as offline when i type "adb devices"
what am i doing so horribly wrong
gsusx said:
hiya
might be havving a blonde day but even using this my device still shows in cmd as offline when i type "adb devices"
what am i doing so horribly wrong
Click to expand...
Click to collapse
if you have updated adb try killing the server with adb kill-server
EZ
Hey
Guys had the same problem and it was really simple to solve.
When you start adb and type adb devices and your device comes offline.
Go to settings>developer options - unchecked USB debugging and check it again, right after your computer will recognize your phone and in the phone will appear a box with your computer's Mac address asking you to allow connection.
gsusx said:
hiya
might be havving a blonde day but even using this my device still shows in cmd as offline when i type "adb devices"
what am i doing so horribly wrong
Click to expand...
Click to collapse
Have you downloaded the updated version of adb from post #8? And make sure you use that rather than whichever you were using? That was all I needed to do to get my offline Nexus 4 online again...
It have something to do with usb debugging not being enabled on the new phone?
Sent from my Nexus 4 using Tapatalk 2
VoiD_Dweller said:
It have something to do with usb debugging not being enabled on the new phone?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
In that case, I don't think you get the "offline" status from adb - I think it wouldn't appear at all?
It appears that the Linux SDK isn't fully updated (as of today, newest build is 0219). My adb version is 1.0.29, and from a bit of research it seems that that version cannot ask your device for the OK it needs in 4.2.2. I hope I'm wrong though...
EDIT: When I had basically given up, I re-checked one last time, and there it was on my screen; the OK. Unfortunately, I have no idea what permitted this. Let the building start. Good luck to all of you!
jotss said:
Hey
Guys had the same problem and it was really simple to solve.
When you start adb and type adb devices and your device comes offline.
Go to settings>developer options - unchecked USB debugging and check it again, right after your computer will recognize your phone and in the phone will appear a box with your computer's Mac address asking you to allow connection.
Click to expand...
Click to collapse
^ This worked for me. Thanks a lot! :good:

[Q] adb offline nexus 7 4.2.2

Im trying to root my nexus 7 what exactly am i supposed to do to achieve that?
i got this error adb offline and it's screwing with the rooting process
i upgraded to 4.2.2 yesterday help me achieve rootness
also am i suppose to unlock my nexus before rooting it.:victory:
Hello there, have you unlocked your bootloader?
Also have you installed the correct drivers?
And is USB debugging mode enabled on your nexus?
how to do that?
compty said:
Hello there, have you unlocked your bootloader?
Also have you installed the correct drivers?
And is USB debugging mode enabled on your nexus?
Click to expand...
Click to collapse
how to unlock bootloader 4.2.2?
yes usb debugging is enabled
I assume you are using Google Nexus 7 Toolkit?
If so there should be an option which says unlock bootloader.
google toolkit error trying to unlock
compty said:
I assume you are using Google Nexus 7 Toolkit?
If so there should be an option which says unlock bootloader.
Click to expand...
Click to collapse
Oh yeah sorry about that however when I try to unlock the error adb devices offline comes also it can't find adb anywhere even when my nexus is on normally
Same problem
leo9252 said:
Oh yeah sorry about that however when I try to unlock the error adb devices offline comes also it can't find adb anywhere even when my nexus is on normally
Click to expand...
Click to collapse
I feel your pain as I too am having the same problem. I am posting on here so I can easily follow your post. I will tell you also that I think it has something to do with 4.2.2 but not positive at this point. I have rooted a Nexus One, HTC Dream, SGH679, so I do have some experience with this. I have changed ports, cables, started and stopped the service, rebooted the tablet, toggled the debugging just keep getting the offline. When I plug my phone in and use it, it sees it and it works fine, then when I plug the tablet back in it go back to offline. I even removed all the drivers on the computer just so it would get confused with the phone driver and still no luck. I think the driver is fine tho because it says it is in device manager, and I can transfer files back and forth from my tablet to my computer. Don't loose heart tho I think the answer is out there and I will keep working on it, and checking back to see if anyone else has had success.
Have you tried updating the data files in NexusRootToolkit?
http://forum.xda-developers.com/showthread.php?p=37955981#post37955981
further problems
sicameron32 said:
I feel your pain as I too am having the same problem. I am posting on here so I can easily follow your post. I will tell you also that I think it has something to do with 4.2.2 but not positive at this point. I have rooted a Nexus One, HTC Dream, SGH679, so I do have some experience with this. I have changed ports, cables, started and stopped the service, rebooted the tablet, toggled the debugging just keep getting the offline. When I plug my phone in and use it, it sees it and it works fine, then when I plug the tablet back in it go back to offline. I even removed all the drivers on the computer just so it would get confused with the phone driver and still no luck. I think the driver is fine tho because it says it is in device manager, and I can transfer files back and forth from my tablet to my computer. Don't loose heart tho I think the answer is out there and I will keep working on it, and checking back to see if anyone else has had success.
Click to expand...
Click to collapse
So I was going to do it the old fasion way by following this guide
http://forum.xda-developers.com/showthread.php?t=2150661
I didn't quite get step four because the nexus 7 doesn't have an SDcard, but I copied the zip to the root of the device.
When I did step 7 the device did not go to Fastboot, it didn't go anywhere other than a black screen. I think I have a faulty unit, or the holding of the volume buttons with the power is really not the way to get to fastboot, either way I am looking at a brick right now. Any thoughts will be welcome. I messed around with it for 10 min now and got the device to re-boot. Not sure if I should try the fast boot option again.
Are you on Windows 8 by any chance?
Because I couldn't get it to work on Windows 8 and had to use Windows 7.
You must update adb command from here:
http://forum.xda-developers.com/showthread.php?t=1766475&page=251
JB 4.2.2 is asking for debugging PC white list, please enable and allow it when prompt. Check here.
http://www.androidpolice.com/tags/android-4-2-2-adb-device-offline/
I got exactly the same problem and now it works for me.
everyone i got it working! adb offline fixed
It took me a while but I finally fixed it! Here's what I did I went crazy and searched all over the web with the keywords adb offline nexus 7 4.2.2 I then found a website that related to my issue it said to update SDK manager so I downloaded the manager then found android 4.2 next downloaded all that was under the 4.2 package and next downloaded the extra packages next thing I knew I plugged in my nexus and on it on the screen it told to choose yes or no on USB debugging and that's all you have to do to fix the problem of the adb offline bullstuff. I hope you guys will be able to understand what I'm writing to you. I also use windows 7 for this.
leo9252 said:
It took me a while but I finally fixed it! Here's what I did I went crazy and searched all over the web with the keywords adb offline nexus 7 4.2.2 I then found a website that related to my issue it said to update SDK manager so I downloaded the manager then found android 4.2 next downloaded all that was under the 4.2 package and next downloaded the extra packages next thing I knew I plugged in my nexus and on it on the screen it told to choose yes or no on USB debugging and that's all you have to do to fix the problem of the adb offline bullstuff. I hope you guys will be able to understand what I'm writing to you. I also use windows 7 for this.
Click to expand...
Click to collapse
It won't let me download and install anything from the 4.2 list...did you do anything else?
myleb said:
You must update adb command from here:
http://forum.xda-developers.com/showthread.php?t=1766475&page=251
JB 4.2.2 is asking for debugging PC white list, please enable and allow it when prompt. Check here.
http://www.androidpolice.com/tags/android-4-2-2-adb-device-offline/
I got exactly the same problem and now it works for me.
Click to expand...
Click to collapse
FWIW, here is my experience:
PC: Win7 Pro x64 SP1 - SDK platform-tools 16.0.1 - SDK Tools 21.1 - ADB v 1.0.31
N7: JDQ39 Stock *
( *OK, i diddled default.prop in my boot image to set "ro.secure =0". I don't know if that could make a difference or not )
The Nexus 7 asks for confirmation of inbound adb sessions for every new adb server invocation on the client PC.
When it does ask for credentials, you have to get to the on-screen display pretty quickly - a couple of seconds at most. If you don't the device will be reported as "offline" by the first invocation of
adb devices
If you accept the connection, the next time you run "adb devices", the status is back to normal (reports "device" instead of "offline").
You can test this out yourself - just iterate in a loop these three commands:
adb devices
adb devices
adb kill-server
Nothing that can't be understood by someone who knows what is going on; but I suppose that all the toolkits are running adb underneath the hood, so it is certainly possible to get tripped up when using a toolkit if you aren't Jhonny-on-the-Spot when that dialog pops up on the tablet.
Also, for the adventuresome:
I note that the new stock JDQ39 (4.2.2) ramdisk has a new line in the default.prop that was not in JOP40D (4.2.1) :
Code:
ro.adb.secure=1
I suppose that could be toggled off if you have a favorite kernel/ramdisk setup and you don't want to be bothered by this stuff. But it does mean unpacking/repacking your boot images.
cheers
I'm having the same problem. Never recognizes an ADB device. When it does it shows my serial number followed by "offline."
Any ideas? I'm ready to return this thing.
---------- Post added at 08:28 PM ---------- Previous post was at 08:16 PM ----------
Out of curiousity what driver are you using and how are you installing it?
Also where is your device coming up in the device manager?
I've tried so many things that I think I'm getting off track. Sadly my motorola phones were much easier to root.
how come you cant?
LucentBirch said:
It won't let me download and install anything from the 4.2 list...did you do anything else?
Click to expand...
Click to collapse
How come you can't download and install from the SDK manager?
That's how my problem got fixed.
Worked
jibdev said:
Have you tried updating the data files in NexusRootToolkit?
http://forum.xda-developers.com/showthread.php?p=37955981#post37955981
Click to expand...
Click to collapse
Thank you.... this worked first time go! So happy!
Thanks to all involved.... This is by far the most useful forum for phones.
you're welcome
sicameron32 said:
Thank you.... this worked first time go! So happy!
Thanks to all involved.... This is by far the most useful forum for phones.
Click to expand...
Click to collapse
I knew someone would find this useful.
:laugh::good:
leo9252 said:
I knew someone would find this useful.
:laugh::good:
Click to expand...
Click to collapse
The sad thing is I have no idea what finally got it to work. Maybe just an extra reboot I had forgotten at some point. I do know however that I had to add a few extra lines (hardware ID) to the .inf file in the usb driver. Not sure which did the trick. I also used a combo of the toolkit to unlock and the manual method to root. Also I am unable to boot my device into the bootloader/fastboot via windows and rather have to manually (physically) shut down the device and enter the bootloader via the physical buttons. Probably an issue with the windows drivers again, but at least I have full functionality once in fastboot.
Only thing is now I can't get access to the storage via windows. And there's no way in hell I want to change the ADB drivers without knowing which finally worked for me. I'm thinking though that this is an entirely different device in device manager (I'm obviously not that knowledgeable).
Also I'm kinda annoyed by the unlocked padlock symbol on startup. I suppose that should be a welcome sign of achievement after spending all day trying to unlock/root, especially for such an unlearned person as myself.
did you clear this issue?
leo9252 said:
Im trying to root my nexus 7 what exactly am i supposed to do to achieve that?
i got this error adb offline and it's screwing with the rooting process
i upgraded to 4.2.2 yesterday help me achieve rootness
also am i suppose to unlock my nexus before rooting it.:victory:
Click to expand...
Click to collapse
if not, pls gimme a mesg.
cause I'm a noob, I cannot use link here. :crying:
This issue is included in 4.2.2, and ADB is disabled by default for security.
I tested on my Nexus 4, 4.2.2 running. :fingers-crossed:
Okey. So to summarise: there is this new security feature in android 4.2. that makes the device show a popup if you want to allow the connected computer to use the adb = debugging bridge. But for this to work, you need to have the newest adb binary, which needs to print 1.0.31 when you run "adb version"
(found that info here --> http://www.androidpolice.com/2013/0...s-from-stealing-your-data-in-some-situations/ )
Under linux when you try to do it the old-school google-recommended way and download the huge "adt-bundle-linux-x86_64-20130219" and use the "android" tool to find new updates to the platform tools, it will tell you you already got the latest version which is rev 16.0.2 which contains an adb binary which will print version 1.0.26 which will not work with this new android 4.2.2 security feature.
So after searching for a linux adb 1.0.31 binary, I found it here:
https://github.com/mozilla/r2d2b2g/commit/2eefcc05366173ca51635da8f542fd8473ba0fea -->
https://ftp.mozilla.org/pub/mozilla.org/labs/r2d2b2g/adb-1.0.31-linux.zip
with that binary I finally can use adb on my nexus 7 again.

[Q] Screen broken, how to access my pics ?

Hi,
I broke my Nexus 4 screen so I can't do anything, the touchscreen is completely down. But the display is working.
I have bought a new Nexus 4 and I want to get my photos from the broken device. The problem is that I can't unlock the phone (pattern), so I can't access to these. USB debugging is off and the device isn't rooted.
I hope someone have a solution for me. Does any virtual touchscreen exist ?
Ghuillaume said:
Hi,
I broke my Nexus 4 screen so I can't do anything, the touchscreen is completely down. But the display is working.
I have bought a new Nexus 4 and I want to get my photos from the broken device. The problem is that I can't unlock the phone (pattern), so I can't access to these. USB debugging is off and the device isn't rooted.
I hope someone have a solution for me. Does any virtual touchscreen exist ?
Click to expand...
Click to collapse
Don't know if there is a simpler option, but this might help you:
http://forum.xda-developers.com/showthread.php?t=2433307
Not sure if adb works with usb debugging disabled though...
That has to be the Worst case scenario. Another reason I use Google drive and keep pics synced via cloud
Sent from my Nexus 4 using xda app-developers app
It's really annoying, I just need to unlock my phone but I can't !
I'm not comfortable with the idea having my pics on Google's servers, but I will find something to backup data now..
Maybe the only way is to wait the nexus to be obsolete and find a screen for a low price
Oh wait !
USB debugging is ON ! I didn't see the bean icon because there are a lot of notifications.
But I can't use adb :
$ adb shell
error: device unauthorized. Please check the confirmation dialog on your device.
Click to expand...
Click to collapse
Ghuillaume said:
Oh wait !
USB debugging is ON ! I didn't see the bean icon because there are a lot of notifications.
But I can't use adb :
Click to expand...
Click to collapse
I'm assuming that because your phone isn't rooted you don't have a custom recovery or an unlocked bootloader. Is this correct?
i know with my HTC desire i run adb, when the device is turned off and connected to PC .
i think you can try it with your N4 , there are tools to do it google it .
good luck
You can try some combination of Airdroid (older version) and adb/shell command. So you'll need your device connected and older version of Airdroid - not two, because it asks for user action to accept the connection, and the older one just gives random generated password for the user to input in their browsers.
Now, you'll need to push the apk on your phone, and then just start it from your adb shell with the following command:
am start -a android.intent.action.MAIN -n com.sand.airdroid/.Splash - this should work on the old version
am start -a android.intent.action.MAIN -n com.sand.airdroid/.SplashActivity_ this works on last airdroid
At least you can try with other app that doesn't need user interaction on their display to get into the phone memory from their browsers. You can just install them from play store.
The first time that I'm writing here in Nexus forum though I am here with my 2 old DHD for about 2 years and I hope my answer could be helpful. And now I am here because of my soon to come Nexus 4
You could try to unlock, flash CWM then "adb pull" the files from there. No need for the digitizer to get it done. Fully charge the battery before starting.
You don't need root access, just adb debugging.
For everything off your phone: adb pull /sdcard/
Done.
EDIT: If you just want your pics from your camera the command would be adb pull /sdcard/DCIM/Camera/
lopezk38 said:
I'm assuming that because your phone isn't rooted you don't have a custom recovery or an unlocked bootloader. Is this correct?
Click to expand...
Click to collapse
You don't need root to use adb.
You only need to for adb to access anything beyond the sdcard.
When you first use adb there is a pop up on the device that asks if you want to allow the pc access.
He can't use the touchscreen to confirm its ok. This is the reason after I flash a Rom hook up to my pc ASAP and have it remember my computer to allow me access if this were to happen to me.
illru said:
You could try to unlock, flash CWM then "adb pull" the files from there. No need for the digitizer to get it done. Fully charge the battery before starting.
Click to expand...
Click to collapse
HUGE reason why this won't work:
unlocking the bootloader wipes the entire device.
Which... is pointless if you're trying to recover data.
studacris said:
HUGE reason why this won't work:
unlocking the bootloader wipes the entire device.
Which... is pointless if you're trying to recover data.
Click to expand...
Click to collapse
If you flash the custom recovery immediately after unlocking (without rebooting into android in between) your data should not get wiped.
Well then... I sit here humbly corrected.
studacris said:
Well then... I sit here humbly corrected.
Click to expand...
Click to collapse
Dont worry, its not really an officially documented thing...more of just a bug with the bootloader.
Also if flashing your phone makes you nervous you could try to pull from in stock recovery but I don't know if it will work. Never played with stock recovery, it dose not last on my phone for very long.
illru said:
Also if flashing your phone makes you nervous you could try to pull from in stock recovery but I don't know if it will work. Never played with stock recovery, it dose not last on my phone for very long.
Click to expand...
Click to collapse
I dont think adb works in stock recovery. Only custom ones afaik.

[Q] Ach! Doh! I did it. I bricked my N7 while going 4.4 to 4.3

I know. You guys have heard it all before...but
I was using WugFresh to re-flash back to 4.3 from 4.4 and the recovery was taking so long. After an hour of running, I was moving the device to a coffee table when the cable fell out.
Hay, why isn't a message include in WugFresh like the backup process as to approximately how long this process takes? That brings up another issue in general with these old N7s is that these micro-USB female connectors get loose after so many years of use, makes connecting and charging difficult.
But I digress.
I have read often in the XDA forums about a factory reset ‘from bricked feature’ in WugFresh, but I can not find that feature anywhere where ‘bricked’. anything is. If it is there, where is it?
Anyway, how can I recover the bootloader and everything without having to learn doing everything via a cmd line or .bat process?
These are the facts:
Nexus 7 2012, 8g, re-flashing back to 4.3 from 4.4, using Nexus Root Kit
v1.8.2, Flash Stock + Unroot (I had read in XDA Forum somewhere where it was suggested to go back to a factory vs to use this option).
The N7 is currently has one of 4 states available: Bootloader screen (with below stated status), Google initial screen (with "Start" Showing and "Booting failed" in the upper right corner), or it can Power off. Recovery Mode is an option, but does nothing but cycles to the Google initial screen.
In Fastboot mode the status says this:
FASTBOOT MODE
Product name - grouper (it got that far)
Variant - grouper
HU version - E3
LOCK STATE - UNLOCKED
Bootloader Version - N/A
Serial Number - 015d2109ab281807
SIGNING - not defined yet
Of course I can't get an MTP connection to Microsoft XP, but an "Unknown
device" error shows up under USB when I connect the cable. No drivers from WMSDK kit or any from WugFresh worked.
Oh, and by the way, the WugFresh backup didn't work for me. It saved next to nothing, but I have another type of backup that works, so no worry.
GOT ANY SUGGESTIONS?
Looks like it will be fine follow the sticky for reflashing a factory image.
http://forum.xda-developers.com/showthread.php?t=1907796
[GUIDE] Flashing a Factory Image with fastboot / return to stock
Don't use toolkits for flashing devices just learn the adb commands its much safer. The reason there is no time for completing a flash if it varies with devices.
FYI the wugfresh option you are looking for is return to stock/unroot with soft bricked checked
Programming is a race between engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.
Captain Sweatpants said:
Looks like it will be fine follow the sticky for reflashing a factory image.
http://forum.xda-developers.com/showthread.php?t=1907796
[GUIDE] Flashing a Factory Image with fastboot / return to stock
Don't use toolkits for flashing devices just learn the adb commands its much safer. The reason there is no time for completing a flash if it varies with devices.
FYI the wugfresh option you are looking for is return to stock/unroot with soft bricked checked
Programming is a race between engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.
Click to expand...
Click to collapse
{Q} Thanks Captain, I have been following the Guide instruction, but I have some other questions before I proceed.
In your Quote above you said “follow the sticky for reflashing”, I don’t know what you mean by a “sticky” and I have looked though a lot of the pages after the "[GUIDE] Flashing a Factory Image with fastboot / return to stock" and I can not find “reflashing” mentioned yet. Did you mean to go directly to the "Flashing the Factory Image" section in the Guide and follow that?
Since I didn't know that answer, I went a head and read the whole Guide and other questions popped up: If I have to download Java SE JDK will the Version 6 I already have work? The Oracle website you directed me to won’t let me download Version 8; however, Android SDK did accept Version 6 to install.
I did re-download all the drivers as instructed and put the JWR66V bootloader into the place of the JWR66Y one and then inserted bootloader-grouper-4.23.img, image-nakasi-jwr66y.zip, flash-all.sh, and flash-base.sh all into <my sdk directory>\platform-tools as the Guide says.
Now that I think I have it all ready to go, will I still have to run the Adb cmds to install Drivers?
I don’t know what you mean by a “sticky"
Click to expand...
Click to collapse
A sticky is a thread that a mod has "stickied" meaning that it won't move down the forum but stays at the top.
I can not find “reflashing” mentioned yet. Did you mean to go directly to the "Flashing the Factory Image" section in the Guide and follow that?
Click to expand...
Click to collapse
Yes that's what I meant.
Just follow the whole guide and take it slow if you have been relying on toolkits like wugfresh this will be a not of a learning curve
Now that I think I have it all ready to go, will I still have to run the Adb cmds to install Drivers?
Click to expand...
Click to collapse
Yes you still have to install drivers you shouldn't need adb to do that just make sure windows has the correct adb and fastboot drivers installed. If you have been using wugfresh NRT the drivers should be OK.
As your device is soft bricked where the guide says use the command adb reboot bootloader you will need to manually enter the bootloader by pressing power & vol +
Sent from my C5303 using xda app-developers app
Now its Driver installation issues
Captain Sweatpants said:
A sticky is a thread that a mod has "stickied" meaning that it won't move down the forum but stays at the top. Yes that's what I meant.
Just follow the whole guide and take it slow if you have been relying on toolkits like wugfresh this will be a not of a learning curve
Yes you still have to install drivers you shouldn't need adb to do that just make sure windows has the correct adb and fastboot drivers installed. If you have been using wugfresh NRT the drivers should be OK.
As your device is soft bricked where the guide says use the command adb reboot bootloader you will need to manually enter the bootloader by pressing power & vol +
Sent from my C5303 using xda app-developers app
Click to expand...
Click to collapse
{Q} Installing the driver now seems to be the issue. I tried a couple of things:
1. I know this was not exactly appropriate, but I went into Device Manager, located the USB “Unknown Device”, tried to update
the Driver after selecting it, directed the screens to both the ‘supposed’ drivers in WugFresh and Adb subdir’s. None took.
2. Then I forced a new device though the Control Panel’s, Add New Hardware, navigated to “Add a new hardware device” and
selected “Google Nexus 7 ADB interface”, and it created the new device. The Device Manager showed and error on the
device, so I refreshed it with the Adb driver, with no different results.
3. I then added the device driver “Google Nexus Bootloader Interface” via Add New Hardware
4. I rebooted the computer. After it came back up…
5. I looked at the Device Manager with no change in the status of any of the Android or the Unknown USB Device.
6. I insured the N7 was in bootloader mode by rebooting with volume keys/on key.
7. I went ahead and ran “adb drivers” cmd after entering the “cd’ cmd. I got the following:
Bear with me as I have no screen printing capability at this time.
>Command Prompt screen:
>C:\<adb dir>\platform-tools> adb devices
>List of devices attached
>C:\<adb dir>>\platform-tools>
And as you can see, NO listing showed.
So what’s next? I have another XP computer I can try this on, but I will have to get all the Abd stuff over to it 1st. While you answer I will try that.
Your Nexus in fastboot mode is not an adb device so it won't show up. Change your command to fastboot devices and it should work.
If you are still having driver issues download USB deveiw and remove anything that looks like a Nexus bootloader interface or adb device
Programming is a race between engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.
Captain Sweatpants said:
Your Nexus in fastboot mode is not an adb device so it won't show up. Change your command to fastboot devices and it should work.
If you are still having driver issues download USB deveiw and remove anything that looks like a Nexus bootloader interface or adb device.
Click to expand...
Click to collapse
OK, I have tried what you said with no results. If you would be willing to work with my computer directly, I have a method of allowing you to see what I see. The 2nd computer I have the N7 on right now have very little personal stuff on it, and I would be willing to let you access it. I have set up a temporary e-mail address [email protected] you can send an e-mail to with your e-mail address, and we can correspond directly, thus I can give you the access you need. I know you are else where in the world, so I would be willing to leave my computer up for you to see it all when you like. What do you think?
Tell me the final score of Zebre and your teem, what date it occurred, and what the sport is so I know it is you. Send the answer to the e-mail above, so I know it is you. I’ll only give you a short time to respond.
nickynooner said:
OK, I have tried what you said with no results. If you would be willing to work with my computer directly, I have a method of allowing you to see what I see. The 2nd computer I have the N7 on right now have very little personal stuff on it, and I would be willing to let you access it. I have set up a temporary e-mail address [email protected] you can send an e-mail to with your e-mail address, and we can correspond directly, thus I can give you the access you need. I know you are else where in the world, so I would be willing to leave my computer up for you to see it all when you like. What do you think?
Tell me the final score of Zebre and your teem, what date it occurred, and what the sport is so I know it is you. Send the answer to the e-mail above, so I know it is you. I’ll only give you a short time to respond.
Click to expand...
Click to collapse
It wouldn't work as I would need to be able to press buttons on the nexus.
If none of this is working then try wugfresh NRT again make sure you have the most up-to-date version from www.wugfresh.com its 1.8.2
The option you are looking for is unroot/back to stock there is an option for soft bricked make sure that is ticked
Sent from my Nexus 7
Hit thanks if I've helped
The Fat Lady Just Sang an Unhappy Song!
Hi Captain,
Thank you for all of your help and patience with me. I have read a lot more about the status of my device through looking at the XDA forum about other devices that have the kind of issue I do, and I have concluded mine is HARDbricked. I went ahead and ordered another motherboard off of eBay. My device was an 8G and I got a 32G replacement, making sure it was for my age of my N7. XDA forum and other websites say the boards are interchangeable. I was thinking about buying a new device anyway and this way I can upgrade and still have the same familiar device with no learning curve of a new one.

[Q] [Help Please] LG g2 d802 No ROM / Boot Issue

see post 4
see post 4
see post 4
d802 int
Ok, so i made a rookie mistake and completely wiped my phone ready for a new install, without moving the files for the install across 1st. So now I cannot get the PC to recognise a device is plugged in to send across the cludyflexg3 rom files. I have twrp installed and can get to that with the power off/down combo on boot but this doesnt help a great deal without the files being accessible.
I can also load the updater with up and power but as the device was rooted this is picked up and it doesn't progress.
I tried IOroot and this doesnt seem to do anything either, window just closes when I hit enter. Any idea how I can flash across the rom somehow?
[as a quick update, IOroot will get to the point where it enables daemon but it just sits there waiting for the phone to respond, which it obviously won't. Is there anything I can do from within twrp to get a version of android installed? There are no recovery files I can find on the device after the wipe.
Is there really nothing I can do? I have now installed and set up adb. But my device doesnt show up with adb from any menu I use... (when using command line adb devices) and also when using adb usb command, I get "device not found"
Any help at all guys? this has been up 2 hours, I've always found this forum very helpful, but I really need my phone up and running asap as I use it for work, it is essential. Even the smallest bit of advice to at least get me to the next step would be really great. Thanks.
Could I possibly get a micro usb storage device, put the rom file on there and load it using twrp? If this is possible I may be without my phone a few days but at least it would work eventually.
Im sorry about the above posts, I tried to tidy the question and delete the previous posts but this isn't possible. Could an admin do this please, but I still need help with this issue. Please, anyone!
kye1987 said:
Ok, so i made a rookie mistake and completely wiped my phone ready for a new install, without moving the files for the install across 1st. So now I cannot get the PC to recognise a device is plugged in to send across the cludyflexg3 rom files. I have twrp installed and can get to that with the power off/down combo on boot but this doesnt help a great deal without the files being accessible.
I can also load the updater with up and power but as the device was rooted this is picked up and it doesn't progress.
I tried IOroot and this doesnt seem to do anything either, window just closes when I hit enter. Any idea how I can flash across the rom somehow?
[as a quick update, IOroot will get to the point where it enables daemon but it just sits there waiting for the phone to respond, which it obviously won't. Is there anything I can do from within twrp to get a version of android installed? There are no recovery files I can find on the device after the wipe.
Is there really nothing I can do? I have now installed and set up adb. But my device doesnt show up with adb from any menu I use... (when using command line adb devices) and also when using adb usb command, I get "device not found"
Any help at all guys? this has been up 2 hours, I've always found this forum very helpful, but I really need my phone up and running asap as I use it for work, it is essential. Even the smallest bit of advice to at least get me to the next step would be really great. Thanks.
Could I possibly get a micro usb storage device, put the rom file on there and load it using twrp? If this is possible I may be without my phone a few days but at least it would work eventually.
Im sorry about the above posts, I tried to tidy the question and delete the previous posts but this isn't possible. Could an admin do this please, but I still need help with this issue. Please, anyone!
Click to expand...
Click to collapse
if adb is not working then a usb otg would be the solution, they are used to connect usb devices(mouse/keyboard/usb drives/etc) into our phones; here is a link for reference so you know what to look for
XxZombiePikachu said:
if adb is not working then a usb otg would be the solution, they are used to connect usb devices(mouse/keyboard/usb drives/etc) into our phones; here is a link for reference so you know what to look for
Click to expand...
Click to collapse
Cheers I'll see if the supermarket has them at a half reasonable price, otherwise ebay has them for £1 delivered and I'll have to wait. Thanks for the reply and confirmation that would work though.

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