Stuck in bootloop after factory flash 5.1.1 - Nexus 4 Q&A, Help & Troubleshooting

Hey everybody,
i wanted to update my rooted N4 with twrp from 5.1.0 tp 5.1.1. So i thought i just flash bootloader.img, radio.img, boot, system, recovery and cache.img from 5.1.1 factory image on top of my existing 5.1.0 setup. After that i reflashed twrp and rerooted with CF-auto-root. I gues that's where it went wrong. After that i got stuck in a bootloop. So i decided to restore my nandroid backup. Doesn't work. Can't mount cache and ends the data restore with error 255. That sucks. So i decided to flash the 5.1.0 factory image. So i flashed it with flash-all.bat in fastboot. Now it should be good to go, but i'm still stuck in a boot loop. The 4 colored dots are flying around for hours. Whats am i supposed to do?
Haalp!!
Thanks a lot

I had thamt proble so i finally booted into the bootloader using the press Volume Down and power button the did a recovery and let it reboot and everything worked fine after that....
Nexus GPF Lollipop Troubleshooting Guide & Tips
Scenario #1: For Folks that have received the OTA prompt, but the device seems to be “hung” in a bootloop state:
Please be ready to wait 30 minutes for the L installation to finish updating. Please do not interrupt the OTA mid-process.
If that doesn’t help, please see recommendations within Scenario #3
Scenario #2: For Folks that have received the OTA prompt, downloaded it and had it say “Failed”:
Is your bootloader unlocked? Are you rooted? There is some information that’s floating around that says an unlocked bootloader is causing issues. I, nor Google for that matter, can confirm the issue being related to that, I'm just here to try and help those having OTA issues. If you do have an unlocked bootloader, please try locking it, and accepting the OTA that way.
If you’re looking for ways to relock: a google search would yield similar results to this or there are toolkits that can help with relocking (Wugfresh for Example), however *tinker at your own risk, we are not suggesting this as the preferred method, just giving you options*
Scenario #3: “I still have not received the L OTA update! When will I be able to download it for my Nexus xxx”
Please be patient as the Android 5.0.1 Lollipop OTA update is still rolling out to all Nexus owners (for example, the factory images for the Nexus 4 & 6 just popped up). Depending on where you are located in the world, you should be receiving the notification soon.
For those trying to remember how to check for the update: Settings > About phone > System updates. We’re all guilty of checking at least several times a day, don’t fret, it will show up .
Wanna know how the rollouts work while you’re waiting? There's a good article on Android Central that explains how and why the OTA works. Owners of Nexus devices should periodically check the system updates as Google handles rollouts across devices differently.
I hope that helps
Let us know how you do

Blacksmith5 said:
I had thamt proble so i finally booted into the bootloader using the press Volume Down and power button the did a recovery and let it reboot and everything worked fine after that....
Click to expand...
Click to collapse
Thanks for ya help. But what exaclty do you mean by "did a recovery" in bootloader?
Thanks

Okay, never mind. I just interrupted the bootloop as i did a hundred times before. Now it restarted within seconds. Computers are weird people.

Wipe the cache in Recovery.
This fixed my boot loop on a dirty flash to 5.1.1.

Related

After 4.3 update, phone reboots whenever i log in

The phone received the OTA update this afternoon. After it was updated, every time I try to swipe in at the lock screen, the phone reboots. Based on the lock screen, I can see the phone works just fine. There's notifications, I can scroll to the lock screen widgets and I can even answer phone calls.
The phone was stock/rooted prior to the update. What to do?
Same. Update seems to have finished, bootloops after inputting user password to unlock screen. It's a short boot right back to the password screen again.
Was stock, rooted, unlocked, 4.3 was OTA update
sucinimad said:
The phone received the OTA update this afternoon. After it was updated, every time I try to swipe in at the lock screen, the phone reboots. Based on the lock screen, I can see the phone works just fine. There's notifications, I can scroll to the lock screen widgets and I can even answer phone calls.
The phone was stock/rooted prior to the update. What to do?
Click to expand...
Click to collapse
I was having miscellaneous issues after the 4.3 update as well. I'm starting to think that some of these people who insist on un-rooting your phone prior to system updates might have made a good point. I don't use a lock screen, but I couldn't uninstall any applications or the phone would reboot. Even trying to modify some of the settings would force reboot as well.
I ended up giving up on it and wiping it / flashing 4.3 stock. If anyone is reading this and hasn't updated to 4.3 yet, I would suggest unrooting your phone, but keeping an unlocked bootloader before updating (the update will break root anyway... and OTA Rootkeeper doesn't work). To get root back use TWRP to load SuperSU and you should be back in business.
deusfaux said:
Same. Update seems to have finished, bootloops after inputting user password to unlock screen. It's a short boot right back to the password screen again.
Was stock, rooted, unlocked, 4.3 was OTA update
Click to expand...
Click to collapse
I got really lucky somehow, in getting the phone to work and managing to keep my data.
I don't remember every step in order, as I'm sure lots of them didn't do anything, but eventually I just reflashed every part of the factory images EXCEPT userdata.img as I (correctly?) figured that would erase my ****.
Wiped cache a few times from recovery as well.
Had a couple scares - at one point the LED turned RED during a couple bootup attempts.
First time after the 3rd round of flashing (including system.img) it would not boost past the X. Had to wipe cache in recovery again.
deusfaux said:
I got really lucky somehow, in getting the phone to work and managing to keep my data.
I don't remember every step in order, as I'm sure lots of them didn't do anything, but eventually I just reflashed every part of the factory images EXCEPT userdata.img as I (correctly?) figured that would erase my ****.
Wiped cache a few times from recovery as well.
Had a couple scares - at one point the LED turned RED during a couple bootup attempts.
First time after the 3rd round of flashing (including system.img) it would not boost past the X. Had to wipe cache in recovery again.
Click to expand...
Click to collapse
In the end, I went through almost the exact experience (including red LED). Running on stock 4.3 image now. Thanks.
my phone is reboot today.
there might be problem with rooted stock kernel?
there are someone has same problem?
Acuity said:
I was having miscellaneous issues after the 4.3 update as well. I'm starting to think that some of these people who insist on un-rooting your phone prior to system updates might have made a good point. I don't use a lock screen, but I couldn't uninstall any applications or the phone would reboot. Even trying to modify some of the settings would force reboot as well.
I ended up giving up on it and wiping it / flashing 4.3 stock. If anyone is reading this and hasn't updated to 4.3 yet, I would suggest unrooting your phone, but keeping an unlocked bootloader before updating (the update will break root anyway... and OTA Rootkeeper doesn't work). To get root back use TWRP to load SuperSU and you should be back in business.
Click to expand...
Click to collapse
i got the same issue, look here: http://forum.xda-developers.com/showthread.php?t=2380546

[Q] Nexus 4 updated to Kit Kat via OTA and got looped on boot

Hi, this is my first post here. I'm new into Android and I've always updated my Nexus 4 when the system prompts me to do it. Today, I got the notification to update from 4.3 to 4.4... I did it and restarted my phone. Then I got (and have been) stuck on the boot sequence after the Google logo. The thing is that I've tried to wipe and restart the phone by Bootloader (I don't know if I lost all of my files) and didn't work out. So now I'm trying with Nexus Root Toolkit but I don't know if that will work. I'm really needing some help, here in Venezuela not so many people have this cellphone and I really don't know how to proceed. I'm upset with Google for these kind of fails, my phone was working 100% good. Please help me! Sorry if my english is not so perfect.
I did experience the same.
Never rooted or unlocked bootloader & I was patiently waiting for OTA. It came and it was the worst thing to happen! Infinite bootloop!
I waited 2 hours, before I restarted the phone, but in vain. No use!
I never enabled debug settings, so i couldn't use ADB command and it wasn't recognizing my device!
Here is what worked for me:
1. Unlock bootloader (using fastboot command)
2. use fastboot to flash the factory image
3. I did remove (-w) wipe option, but still lost my data.
however image works, now phone is back to life!
Same case, nothing works.
I had the same problem, go stuck on a boot loop and then it just said 'no command' or 'error' with an android lying down. Im a noob so i used ncry toolkit to reset it to factory 4.3 and then i upgraded to 4.4 again and all worked fine. Did lose data though, but i had it all backed up.
Do a clean flash of KitKat via fastboot.
Similar Situation
Chidvilas said:
I did experience the same.
Never rooted or unlocked bootloader & I was patiently waiting for OTA. It came and it was the worst thing to happen! Infinite bootloop!
I waited 2 hours, before I restarted the phone, but in vain. No use!
I never enabled debug settings, so i couldn't use ADB command and it wasn't recognizing my device!
Here is what worked for me:
1. Unlock bootloader (using fastboot command)
2. use fastboot to flash the factory image
3. I did remove (-w) wipe option, but still lost my data.
however image works, now phone is back to life!
Click to expand...
Click to collapse
I'm in the same situation as most... Sadly I updated via the OTA distro that was released a few days ago. I looked into rooting options and I got the "go ahead" from a thread somewhere, saying it is a minor update. Knowing how easy it was to restore root priveliges when I upgraded from 4.2 to 4.3, I trusted their encouragement and installed the update. Then, like everyone else, I got stuck in the bootloop at the "circles" screen.
As a last resort, I tried to factory reset to no avail. I cleared the dalvik cache and wiped the cache partition a few times... Then I tried restoring it to factory defaults, again! Same results every time. Unfortunately, because of where it gets hung up, I can't seem to get my computer to talk to it. I certainly can't access the SD Card to do any backing up, but can look at the contents through CWM recovery mode (v6.0.2.3).
It's been awhile since I last was active in flashing my phone, so while I no longer consider myself a noob, I am definitely back to being a beginner. The fastboot commands don't seem to work, as I get stuck at "<waiting for device>". Does anyone know if there is a way to force it into a drive mode? Any additional help with this matter would be greatly appreciated, as currently it seems Google has bricked my phone!
Last question, it looks like it may be possible to force a mount through CWM; is that true using the "mounts and storage" menu? I spoke to Google briefly and they were of no help (they just told me to call LG). I'm going to try going into the T-Mobile store and seeing what they will say, but I'm not holding my breath for them to come up with a solution; I'm relying on the community to help me out!
STATS:
Bootloader: MAKOZ20i
HW Version: rev_11
Secure Boot: enabled
Lock State: unlocked
CWM: v6.0.2.3
Computer OS: Linux-Ubuntu 13.4
---------- Post added at 03:48 PM ---------- Previous post was at 03:39 PM ----------
NissanskylineN1 said:
Do a clean flash of KitKat via fastboot.
Click to expand...
Click to collapse
Sorry to sound so dumb, but can you point me in the right direction to find instructions on how to do that with Linux?
http://forum.xda-developers.com/showthread.php?t=2302780
Its actually way easier to set it up on Linux than on windows.
Edit: java jdk6 was giving me issues on install so I used openjdk instead and it works perfect.
Edit: (last one, I promise), I don't know how new you are to Linux but if you are super new, anytime that guide mentions "code" in a box, copy and paste one line at a time into the terminal. Leave out the dollar signs when copying.
AMarted said:
I'm in the same situation as most... Sadly I updated via the OTA distro that was released a few days ago. I looked into rooting options and I got the "go ahead" from a thread somewhere, saying it is a minor update. Knowing how easy it was to restore root priveliges when I upgraded from 4.2 to 4.3, I trusted their encouragement and installed the update. Then, like everyone else, I got stuck in the bootloop at the "circles" screen.
As a last resort, I tried to factory reset to no avail. I cleared the dalvik cache and wiped the cache partition a few times... Then I tried restoring it to factory defaults, again! Same results every time. Unfortunately, because of where it gets hung up, I can't seem to get my computer to talk to it. I certainly can't access the SD Card to do any backing up, but can look at the contents through CWM recovery mode (v6.0.2.3).
It's been awhile since I last was active in flashing my phone, so while I no longer consider myself a noob, I am definitely back to being a beginner. The fastboot commands don't seem to work, as I get stuck at "<waiting for device>". Does anyone know if there is a way to force it into a drive mode? Any additional help with this matter would be greatly appreciated, as currently it seems Google has bricked my phone!
Last question, it looks like it may be possible to force a mount through CWM; is that true using the "mounts and storage" menu? I spoke to Google briefly and they were of no help (they just told me to call LG). I'm going to try going into the T-Mobile store and seeing what they will say, but I'm not holding my breath for them to come up with a solution; I'm relying on the community to help me out!
STATS:
Bootloader: MAKOZ20i
HW Version: rev_11
Secure Boot: enabled
Lock State: unlocked
CWM: v6.0.2.3
Computer OS: Linux-Ubuntu 13.4
---------- Post added at 03:48 PM ---------- Previous post was at 03:39 PM ----------
Sorry to sound so dumb, but can you point me in the right direction to find instructions on how to do that with Linux?
Click to expand...
Click to collapse

I can't install lollipop.. Have I done something wrong?

Last month I got the update from Android 4.4.4 to Android 5.
I have had problems in the past updating an ASUS Transformer Pad 300 when the update made my device worse and ASUS stopped doing updates. This forced me to learn how to root my ASUS device and install a custom ROM.
Seeing as I got burned installing an OTA update I wanted to ROOT my Nexus 4 and back it up before completing the update to Lollipop. So I followed the instructions from Cynogen Mod Installer. The instructions sounded straight forward in that I followed the on-screen instructions. However all I managed to do was wipe my phone, and from what I can tell DID NOT install any Cynogen Mod Installer.
http://beta.download.cyanogenmod.org/install
Today I have now done two Factory Resets of my Phone to Android 4.4.4. I also get OTA update requests. Each time I try to do the update, I get a message saying that my phone needs to Reboot to continue the procedure.
The phone reboots, and I see the little android robot on his back with a progress bar. When the progress bar reaches the end, I get an error message simply saying 'error'. I then have to hold the power key till the phone shuts down. When I turn the phone on again, I never get any requests to update to Android 5.
Have I done something horribly wrong and that I will never be able to update my Nexus 4 phone?
Instead of doing the factory resets, have you tried flashing the stock images through fastboot? That might fix it.
lolcakes203 said:
Instead of doing the factory resets, have you tried flashing the stock images through fastboot? That might fix it.
Click to expand...
Click to collapse
How do I do that please?
http://forum.xda-developers.com/nexus-4/general/how-to-how-to-flash-factory-image-t2010312
Here is a great guide to return back to pure stock.

Android N OTA from 6.0.1 stock - Services crash and phone reboots every few minutes

Hey Guys, I updated OTA to Android N from 6.0.1 (Marshmallow). After the upgrade all services crash (all google services including Messenger SMS) and the phone reboots every few minutes.
-Boot-loader is locked.
-No Custom Recovery Image.
-Oddly, entering stock recovery from boot-loader results in "No Command" error message.
Ideas??
Probably something went wrong in the update process and conflicted with something else.
Anyway: hard reset.
The "no command" screen is just a security screen and it's normal, you need to bypass it to enter to the recovery with a button combination (that now I don't remember, but I never remembered it even though I used to enter in recovery after pressing random buttons combinations lol).
Thanks dude. No worries.
Hard reset didn't work. Also tried to flash OTA from Recovery..
I was really hoping to avoid the stock ROM.
For now, I unlocked the bootloader, installed Recovery, and then loaded Stock ROM. All is well under Stock ROM.
Will try again tomorrow.
cybrdude said:
Thanks dude. No worries.
Hard reset didn't work. Also tried to flash OTA from Recovery..
I was really hoping to avoid the stock ROM.
For now, I unlocked the bootloader, installed Recovery, and then loaded Stock ROM. All is well under Stock ROM.
Will try again tomorrow.
Click to expand...
Click to collapse
I've included full instructions on how to safely update in my guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
(section 14)
cybrdude said:
Hey Guys, I updated OTA to Android N from 6.0.1 (Marshmallow). After the upgrade all services crash (all google services including Messenger SMS) and the phone reboots every few minutes.
-Boot-loader is locked.
-No Custom Recovery Image.
-Oddly, entering stock recovery from boot-loader results in "No Command" error message.
Ideas??
Click to expand...
Click to collapse
Press power + volume up to get recovery menu.
Was having a similar issue. I'm all stock, unlocked bootloader. Signed for N preview and instantly got the OTA download. It installed and pretty much within a few minutes the bootloops started. couldn't even power down without it rebooting on its own. I got it to power down without turning itself back on through recovery/power down. I let it sit and cool down. Upon reboot.....was doing well, and started to boot loop again. I REALLY did not want to factory reset.
Heisenberg said:
I've included full instructions on how to safely update in my guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
(section 14)
Click to expand...
Click to collapse
Thanks dude, but not a newb. Not using my old account, which I should recover.
I had no issue restoring to stock after unlocking bootloader and flashing Recovery. Strange that the OTA via beta is unstable for some and not for others. Even after a reset of OTA, the services and reboot issues continued.
So for me, a factory reset and setting up a brand new phone (no backups of any kind....even from Google) have seem to do the trick. Unfortunate that I lose my wifi password backups. Asking some people for their wifi passwords again is a PIA. Especially the ones who don't know them, and it's a 27 key password from their cable company. Anyone know how to pull just the wifi backups from google?
My thought is one app or setting was causing my problem so I'm slowing adding everything one at a time. PIA really. I don't miss the Froyo days that's for sure.
cybrdude said:
Thanks dude, but not a newb. Not using my old account, which I should recover.
I had no issue restoring to stock after unlocking bootloader and flashing Recovery. Strange that the OTA via beta is unstable for some and not for others. Even after a reset of OTA, the services and reboot issues continued.
Click to expand...
Click to collapse
What happened to your old account?

7.1.2 bootloop problem

Hi all, I ve updated my device to 7.1.2 beta via OTA the day before. Several hours ago, it started bootlooping after experiencing a battery drain.
Locked, out of warranty, cannot get into recovery mode.
I am giving up this device but does anyone know how can I restore my data from the phone?
Vince.L said:
Hi all, I ve updated my device to 7.1.2 beta via OTA the day before. Several hours ago, it started bootlooping after experiencing a battery drain.
Locked, out of warranty, cannot get into recovery mode.
I am giving up this device but does anyone know how can I restore my data from the phone?
Click to expand...
Click to collapse
If you are fully on stock and an OTA boot looped your phone I would contact Google and see if they will do anything to help you. Even out of warranty Google should accept responsibility for screwing up people's phones with their OTA. I had the same problem with the OTA but my bootloader was unlocked so I could flash a factory image and get my phone back. I was able to get to fastboot menu by playing with the power and volume keys for a while. If you can get to that menu you might be able to factory reset your phone or side load the Feb OTA. I don't think you can recover your phone data in the phone's current state.
if you have only access to Fastboot so you cannot backup any data unless somehow install recovery boot to recovery.
Geeks Empire said:
if you have only access to Fastboot so you cannot backup any data unless somehow install recovery boot to recovery.
Click to expand...
Click to collapse
Why are you spamming this forum? Please leave your personal advertisements out of your posts.
can't you sideload the ota file of a 7.1.1 rom? you should be able to access bootloader screen.
if it's not the bootloop of death that's been happening around here (included me) you can download an ota file from google factory image page and sideload it
jhs39 said:
If you are fully on stock and an OTA boot looped your phone I would contact Google and see if they will do anything to help you. Even out of warranty Google should accept responsibility for screwing up people's phones with their OTA. I had the same problem with the OTA but my bootloader was unlocked so I could flash a factory image and get my phone back. I was able to get to fastboot menu by playing with the power and volume keys for a while. If you can get to that menu you might be able to factory reset your phone or side load the Feb OTA. I don't think you can recover your phone data in the phone's current state.
Click to expand...
Click to collapse
Maybe i could donate to the websiteand we can get a thread up and runnig becuaseit took my over an hourto find a fix i havnt even tried yetin regards to the 71.1.1 bootloos onthe Goggle screen as well as the spash scrren, ihave sence lost the spalh screen now its juts black and white google
Some people have reported that the Skipsoft Toolkit got them out of a bootloop. I haven't tried it myself but I think you are giving up too easily. I've gotten lost of phones into boot loops but I don't panic because there is usually a way out. That isn't always the case with the 6P since there is the boot loop of death issue, but I still wouldn't give up just yet.

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